operations manager

project manager

business development manager Jobs in Doha

business development manager

restaurant manager

assistant manager

it operations manager

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.We are thrilled to extend multiple exciting job opportunities, and currently, we are hiring for the role of Senior Web Developer with one of our prestigious clients in Qatar. Below, you will find details of the role, key responsibilities, and requirements.Job Title: Service Delivery &amp; QA LeadJOB DESCRIPTIONThe Service Delivery &amp; QA Lead ensures services and products are delivered reliably, on time, and at the required quality standards. The role leads service governance, quality assurance, performance monitoring, and continuous improvement while acting as the link between business, technology, operations, and vendors.DUTIES &amp; RESPONSIBILITIESService DeliveryOwn service delivery framework, SLAs, and KPIs<ul><li>Monitor performance, incidents, and escalations</li><li>Lead service reviews and stakeholder reporting</li><li>Manage vendors and ensure contractual compliance</li></ul>Quality AssuranceDefine QA strategy, standards, and testing governance<ul><li>Implement quality gates across delivery lifecycle</li><li>Oversee testing (functional, UAT, regression, automation)</li><li>Drive root cause analysis and corrective actions</li></ul>Performance &amp; ImprovementTrack KPIs (SLA compliance, incidents, availability, CSAT)<ul><li>Produce dashboards and executive reports</li><li>Lead continuous improvement and process optimization</li><li>Support audit, risk, and compliance activities</li></ul>LeadershipLead and develop Service Delivery and QA teams<ul><li>Foster a culture of accountability, quality, and excellence</li></ul>SKILLS &amp; ABILITIES&middot; Service Delivery &amp; ITSM expertise&middot; QA and testing governance&middot; KPI and performance management&middot; Vendor and stakeholder management&middot; Risk and process improvement&middot; Strong communication, leadership, and problem-solving skillsPOTENTIAL BACKGROUNDCandidates are preferred to come from backgrounds such as:Service Delivery Manager<ul><li>QA/Test Manager</li><li>IT Operations Manager</li><li>PMO / Delivery Manager</li><li>Digital Transformation Lead</li><li>Customer Experience / Operations Lead</li></ul>Years of Experience8&ndash;12+ years total experience<ul><li>4&ndash;6+ years in leadership roles</li></ul>Certifications (Highly Desirable)ITIL Foundation / ITIL Managing Professional<ul><li>PMP / PRINCE2</li><li>Lean Six Sigma (Green/Black Belt)</li><li>Agile / Scrum (CSM, SAFe)</li><li>ISO 9001 / Quality Management</li></ul>PREFERRED TOOLS / SOFT SKILLSService Management &amp; ITSM: ServiceNow, Jira Service Management, BMC Remedy, FreshserviceQA &amp; Testing Tools: Selenium / Cypress / Playwright, TestRail / Zephyr / Xray, Postman / SoapUI, JMeter / LoadRunnerProject &amp; Delivery Tools: Jira / Confluence, Azure DevOps, MS Project, Asana / Monday.comReporting &amp; Analytics: Power BI, Tableau, Excel Advanced AnalyticsCollaboration &amp; Documentation: SharePoint, Confluence, Notion, Microsoft Teams / SlackKey Soft Skills<ul><li>Customer-centric mindset</li><li>Continuous improvement mindset</li><li>High attention to detail</li><li>Ability to work under pressure</li><li>Cross-functional collaboration</li><li>Coaching and mentoring capability</li></ul>If you are interested and ready to proceed, kindly share your CV in Word format along with the following details:Name:Nationality:Total Experience:Relevant Experience:Current Location:Visa Status:Current Salary:Expected Salary:Notice Period:About Proztec: Proz Technologies (PROZTEC) is a leading ICT specialist firm based in Doha, Qatar (a tax-free country) with over 300 employees. We look forward to the possibility of welcoming you to our growing team.Thanks &amp; regards, Syeda Humera Recruitment Consultant Proz Technologies M: 974-70955929 P: 974-4442-0050 Ext: 109 www.proztec.comJob Type: Contract Contract length: 5 monthsPay: QAR15,000.00 - QAR25,000.00 per month

Service Delivery & QA Lead

Compass Management Consulting

IT Strategy &amp; Leadership<ul><li>Develop and implement the overall IT strategy aligned with the company&rsquo;s operational and expansion plans across Qatar.</li><li>Lead, manage, and supervise the IT department, including system administrators, IT support staff, and external vendors.</li><li>Establish IT policies, procedures, and standards across all branches.</li><li>POS &amp; Restaurant Systems Management</li><li>Oversee installation, configuration, and maintenance of POS systems across all outlets.</li><li>Ensure smooth integration between POS, inventory systems, accounting software, ERP, CRM, and online delivery platforms.</li><li>Monitor daily sales data flow from branches to head office systems.</li><li>Ensure accurate end-of-day sales closing and reporting systems are functioning properly.</li></ul>Multi-Branch IT Infrastructure<ul><li>Manage IT infrastructure across all locations including servers, networks, firewalls, routers, switches, and internet connectivity.</li><li>Ensure high system uptime and minimal downtime across all branches.</li><li>Coordinate new branch IT setup including cabling, networking, CCTV, Wi-Fi, and system configuration.</li></ul>Data Security &amp; Compliance<ul><li>Implement cybersecurity measures to protect company data, financial information, and customer databases.</li><li>Establish backup and disaster recovery plans.</li><li>Ensure compliance with Qatar data protection regulations and internal IT security policies.</li></ul>Hardware &amp; Software Management<ul><li>Manage procurement, installation, and maintenance of all IT equipment (POS terminals, desktops, tablets, printers, kitchen display systems, etc.).</li><li>Maintain software licensing and renewals.</li><li>Monitor hardware lifecycle and plan upgrades.</li></ul>Support &amp; Troubleshooting<ul><li>Provide technical support to all branches, ensuring rapid issue resolution.</li><li>Establish a helpdesk system and escalation procedures.</li><li>Conduct regular site visits to branches to audit IT systems and performance.</li></ul>Systems Integration &amp; Digital Solutions<ul><li>Manage integration with food delivery aggregators and online ordering platforms.</li><li>Support implementation of mobile ordering, loyalty programs, CRM systems, and digital menu boards.</li><li>Evaluate and introduce new technologies to improve operational efficiency.</li></ul>Reporting &amp; Analytics<ul><li>Ensure accurate sales, inventory, and operational data reporting.</li><li>Generate IT performance reports for management review.</li><li>Support business intelligence tools and data analytics initiatives.</li></ul>Vendor &amp; Contract Management<ul><li>Manage IT vendors, software providers, and telecom partners in Qatar.</li><li>Negotiate service contracts and ensure SLA compliance.</li><li>Control IT-related budgets and cost efficiency.</li></ul>Training &amp; Continuous Improvement<ul><li>Train outlet managers and staff on proper use of POS and IT systems.</li><li>Develop user manuals and IT operational guidelines.</li><li>Continuously assess and improve IT systems to support business growth.</li></ul>Job Type: Full-timePay: From QAR13,000.00 per monthApplication Question(s):<ul><li>Do you have NOC</li><li>Do you have CCNA certificate </li><li>Do you have CCNA certificate CISSP certificate</li><li>Do you have CompTIA Security+ certificate</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Manager: 5 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

IT Manager

University of Doha for Science and Technology

<div>Overview:

University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students&rsquo; skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.
With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
Responsibilities:

The successful candidate will support the development of the Information Division&rsquo;s business plan in alignment with UDST strategy and future technology needs through its projects and initiatives.
Operational:
Service Desk Management: Oversee the University's IT service desk operations, ensuring timely and effective response to user inquiries and technical issues while monitoring service levels, response times, and customer satisfaction.
Incident Resolution: Streamline operational procedures and employ proactive problem-solving strategies to accelerate the timely and accurate resolution of IT incidents and service requests, minimizing user disruption while identifying trends and root causes to implement preventive measures.
User Training and Self-Help Resources: Develop and deliver training sessions and resources to empower users to resolve common technical issues independently and maintain a knowledge base of solutions and troubleshooting guides.
 Vendor and Contract Management: Strategically partner with vendors and service providers to resolve escalated technical issues and manage service agreements and procure hardware, software and services required for IT support.
Continuous Improvement: Challenge the status quo of support processes, identify areas for improvement and implement strategies to enhance the efficiency and effectiveness of support services.
User Communication: Establish relationship with University stakeholders to engage and communicate effectively on updates on service disruptions, maintenance, technical issues and manage user expectations and maintain a high level of customer service.
 Budgeting and Resource Allocation: Manage the IT Support sections&rsquo; budget, allocating resources for staffing, training, tools, and equipment to optimize resource utilization to meet user needs and service levels.
Documentation and Reporting: Safeguard critical records of incidents, service requests and resolutions to enable decision-making by tracking performance, trends and user feedback.
 Perform miscellaneous job-related duties as assigned.
Provide professional development support and perform periodic performance reviews for direct subordinates based on UDST&rsquo;s Employee Performance Management framework to ensure continual high performance of employees in alignment with UDST's mission and mandate.
Qualifications:
<ul><li> Bachelor&rsquo;s degree in Computer Science or related field required.</li><li> Master&rsquo;s degree/ professional certification is preferred.</li><li> Minimum 7 years of relevant experience in IT in a Higher Education Institutes.</li></ul><ul><li> 
 Fluency in written and spoken English language is required.</li><li> Fluency in written and spoken Arabic language is preferred.</li></ul></div>

Head, IT Support

University of Doha for Science & Technology

<div>
 
 Overview
 
 
 
 University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students&rsquo; skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.
 
 
 With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
 
 
 
 Responsibilities
 
 
 
 The successful candidate will support the development of the Information Division&rsquo;s business plan in alignment with UDST strategy and future technology needs through its projects and initiatives.
 
 
 Operational:
 
 
 Service Desk Management: Oversee the University's IT service desk operations, ensuring timely and effective response to user inquiries and technical issues while monitoring service levels, response times, and customer satisfaction.
 
 
 Incident Resolution: Streamline operational procedures and employ proactive problem-solving strategies to accelerate the timely and accurate resolution of IT incidents and service requests, minimizing user disruption while identifying trends and root causes to implement preventive measures.
 
 
 User Training and Self-Help Resources: Develop and deliver training sessions and resources to empower users to resolve common technical issues independently and maintain a knowledge base of solutions and troubleshooting guides.
 
 
 Vendor and Contract Management: Strategically partner with vendors and service providers to resolve escalated technical issues and manage service agreements and procure hardware, software and services required for IT support.
 
 
 Continuous Improvement: Challenge the status quo of support processes, identify areas for improvement and implement strategies to enhance the efficiency and effectiveness of support services.
 
 
 User Communication: Establish relationship with University stakeholders to engage and communicate effectively on updates on service disruptions, maintenance, technical issues and manage user expectations and maintain a high level of customer service.
 
 
 Budgeting and Resource Allocation: Manage the IT Support sections&rsquo; budget, allocating resources for staffing, training, tools, and equipment to optimize resource utilization to meet user needs and service levels.
 
 
 Documentation and Reporting: Safeguard critical records of incidents, service requests and resolutions to enable decision-making by tracking performance, trends and user feedback.
 
 
 Perform miscellaneous job-related duties as assigned.
 
 
 Provide professional development support and perform periodic performance reviews for direct subordinates based on UDST&rsquo;s Employee Performance Management framework to ensure continual high performance of employees in alignment with UDST's mission and mandate.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or related field required.
 </li>
 <li>
 Master&rsquo;s degree/ professional certification is preferred.
 </li>
 <li>
 Minimum 7 years of relevant experience in IT in a Higher Education Institutes.
 </li>
 <li>
 Fluency in written and spoken English language is required.
 </li>
 <li>
 Fluency in written and spoken Arabic language is preferred.
 </li>
 </ul>
</div>

Scale AI

<div>
 Role Overview
 
 
 Scale&rsquo;s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
 
 
 <ul>
 <li>
 Creating custom AI applications that will impact millions of citizens
 </li>
 <li>
 Generating high-quality training data for national LLMs
 </li>
 <li>
 Upskilling and advisory services to spread the impact of AI
 
 
 </li>
 </ul>
 As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners.
 
 
 At Scale, we&rsquo;re not just building AI solutions&mdash;we&rsquo;re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you&rsquo;re ready to shape the future of AI in the public sector and be a founding member of our team, we&rsquo;d love to hear from you.
 
 
 
 You will:
 
 
 
 <ul>
 <li>
 Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies.
 </li>
 <li>
 Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment.
 </li>
 <li>
 Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability.
 </li>
 <li>
 Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks.
 </li>
 <li>
 Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again.
 </li>
 <li>
 Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials.
 </li>
 <li>
 Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases.
 
 
 </li>
 </ul>
 
 Ideally, you have:
 
 
 
 <ul>
 <li>
 Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector.
 </li>
 <li>
 Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI.
 </li>
 <li>
 System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core.
 </li>
 <li>
 Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools.
 </li>
 <li>
 Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them.
 </li>
 <li>
 Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy.
 </li>
 <li>
 Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it.
 
 
 </li>
 </ul>
 
 
 PLEASE NOTE:
 
 
 
 Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
 
 
 
 
 About Us:
 
 
 
 
 At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
 
 
 
 
 We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
 
 
 
 
 We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
 
 
 Know Your Rights poster
 
 
 for additional information.
 
 
 
 
 We comply with the United States Department of Labor's
 
 
 Pay Transparency provision
 
 
 .
 
 
 
 
 
 PLEASE NOTE:
 
 We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants&rsquo; needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
 
</div>

AI Applications Ops Lead, IPS

ROTA Intl

WE'RE HIRING! Position: Oracle Project-Manager (project-based)We&rsquo;re seeking an Oracle Project Manager for a 6-month Oracle FM Module implementation in Qatar. The role focuses on process review, system alignment, and driving FM practice adoption. Strong experience in Oracle ERP, FM operations, and stakeholder management required.- Must have a valid QID (own visa) - Willing to work on a project basis and can start immediately.Qualifications: <ul><li>Bachelor's Degree in IT, Engineering, Business, or related field.</li><li>8+ years of project management experience.</li><li>Proven experience in Oracle ERP implementation (mandatory).</li><li>Experience implementing Oracle FM/ Asset / Maintenance modules preferred.</li><li>Strong understanding of Facilities Management operations.</li><li>Experience managing cross-functional and multi-stakeholder environments.</li><li>PMP certification preferred.</li><li>Has valid Qatar residency and is open to a project-based contract for a period of six (6) months.</li></ul>Interested? Send your CV, QID, and related certificates to careers@rota-intl.com or via WhatsApp to +974 3039 8580. Please don&rsquo;t forget to mention the position you are applying for in the subject line.Job Types: Part-time, Temporary, Contract

Oracle Project-Manager

GAC Group

<div>
 
 Job Description
 
 
 
 
 Operations Manager
 
 
 
 
 Location: Doha, Qatar
 
 
 
 We are looking for the right person to join the GAC Marine team as an
 
 Operations Manager
 
 . Could it be you?
 
 
 If appointed, you will oversee daily operations of the Qatar‑based vessels for GAC Marine LLC. You will act as the key liaison between the vessels and the organization, ensuring safety, certifications and regulatory compliance. The role also promotes continuous improvement in safety practices, coordinates with fleet and technical teams on maintenance and repairs, and provides the primary point of contact for all client and customer inquiries related to the fleet.
 
 
 
 The Job
 
 
 
 
 <ul>
 <li>
 Operational Management &ndash; Oversee the day-to-day operations of marine vessels. Ensure compliance with safety and environmental regulations. Develop and implement operational policies and procedures.
 </li>
 <li>
 Safety and Compliance &ndash; Conduct regular safety audits and risk assessments. Ensure vessels are compliant with international maritime laws and company standards. Investigate incidents and implement corrective actions.
 </li>
 <li>
 Crew Management &ndash; Supervise marine crew activities and performance. Coordinate crew changes and activities with crew management and support with local requirements.
 </li>
 <li>
 Maintenance and Performance &ndash; Monitor vessel performance and maintenance schedules. Liaise with engineering teams for repairs and upgrades. Review maintenance reports and recommend improvements.
 </li>
 <li>
 Contract Execution &ndash; Planning and coordinating all craft movements and to ensure craft compliance for contracts executed by the company.
 </li>
 <li>
 Customer Engagement - Ensure vessels are fully ready and capable of fulfilling customers&rsquo; requirements. Liaison with customers on operational issues and focal point for customer complaints.
 </li>
 <li>
 Operational Compliance - Ensure vessels are fully certified to class and local/international legislation requirements and are compliant with the legislation in the area of operation, including flag state requirements in place.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 What we&rsquo;re looking for?
 
 
 
 
 <ul>
 <li>
 Marine Engineering Certificate
 </li>
 <li>
 MUST be an experienced Master
 </li>
 <li>
 At least 3 years as Marine Manager or Marine Superintendent
 </li>
 <li>
 Marine management experience of towage fleet and crew boats
 </li>
 <li>
 Experience in offshore with the same vessel type or fleet &ndash; AHTS towage.
 
 
 </li>
 </ul>
 
 As a GAC colleague you will
 
 
 
 
 <ul>
 <li>
 Become part of the GAC global community. We are proud of our company culture which values all employees and recognises that there is more to them than their job title.
 </li>
 <li>
 Join a multinational organisation in a dynamic working environment.
 </li>
 <li>
 Face challenges to help both you and our organisation grow.
 </li>
 <li>
 Join us on our journey to a more sustainable future.
 
 
 </li>
 </ul>
 If you think you have what it takes to become part of the GAC Marine LLC team, we look forward to receiving your application.
 
 
 
 Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on
 
 https://career.gac.com/
 
 or our LinkedIn listing.
 
</div>

Operations Manager

Explore 1158+ It operations manager in Doha this March. Find roles across top companies and apply now to boost your career.

1158 it operations manager jobs In Doha

Service Delivery & QA Lead

IT Manager

Head, IT Support

Head, IT Support

AI Applications Ops Lead, IPS

Oracle Project-Manager

Operations Manager