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client support representative Jobs in Islamabad

client support representative

client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

it support engineer

VIION Technology (Viper Group)

Viper Group is looking for IT Support and Customer Service Engineer who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities:<ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Engineer will be required to travel / commute to different offices or may be resident at single location.</li><li>Preferred experience: 1 year</li><li>Good speaking and writing skills in English</li></ul>Timings are from 9:00AMAM to 6:00PM Monday to Friday &amp; Saturday till 2:00PMJob Types: Full-time, Internship, FresherWork Location: In person

IT Support Engineer

Imtiaz Group (SMC Private) Ltd.

Job Responsibilities:<ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>Work Location: In person

IT Support

FGK Back Office Services Pvt Ltd

A well-established London based IT company provides exceptional IT support to a range of small businesses who are predominantly in the UK supporting the financial sector.We pride ourselves on learning and understanding the needs of our clients, enabling us to give them excellent service. It goes without saying that you will need to have strong communication skills otherwise the technical knowledge you have will be wasted!Our clients expect you to have all the usual technical knowledge they would expect from a company like ours whilst also understanding the demands of businesses that operate in a regulated environment. Your attention to detail, strict confidentiality, good organisational skills, excellent technical knowledge and a desire to help clients with their IT related issues will enable you to succeed in this role.The company was started 11 years ago and has developed a strong reputation with our clients for great service coupled with embracing up to date IT solutions.We are looking for an experienced IT Support Analyst who can operate Level 3 support, providing efficient, proactive, and expert-level service. Having the experience to help us give our clients the support experience they need and to develop our business. Have excellent spoken English, studies taken in English. Very good understanding of Microsoft 365 services and but not essential ESET Security Services. Excellent knowledge in PC repairs/Build.An excellent level of English is a pre-requisite for this role.The IT Support Analyst will be responsible for the following tasks:<ul><li>Handle complex, unresolved issues escalated by Level 1 and Level 2 support.</li><li>Conduct root cause analysis for recurring or critical technical problems.</li><li>Administer and troubleshoot:</li></ul>o Windows Server environments (2016&ndash;2022)o Active Directory, Group Policy Objects, DNS/DHCP, and Windows Server roles (e.g., File Services, Remote Access)<ul><li>Design, implement, and maintain virtual environments (e.g., Hyper-V, VMware, or cloud-hosted VMs).</li><li>Managing and Administrating O365 All Admin Centre&rsquo;s for Internal Company and Clients as well.</li><li>Manage Azure AD sync, hybrid identity issues, and conditional access policies.</li><li>Maintain SharePoint platform and creating and managing sites.</li><li>Support and troubleshoot Microsoft Intune, Endpoint Manager, or other RMM tools.</li><li>Monitor and manage backup systems, EDR platforms, and infrastructure alerts.</li><li>Support and troubleshoot M365 security &amp; compliance features (e.g., DLP, retention, auditing).</li><li>Deploy tools and applications across the organization to protect all machines from malware and external threats.</li><li>Write and deploy PowerShell scripts or automation workflows to streamline support tasks.</li><li>Participate in change management processes, such as system upgrades and application rollouts.</li><li>Provide mentorship and guidance to junior support team members.</li></ul>Required Qualification &amp; Skills <ul><li>Graduate in related discipline, Information Technology, Computer Science</li><li>Prior experience of 5 years performing IT Support functions at level 3 in a remote working environment.</li><li>Strong knowledge of operating systems and networks, advanced tools and applications.</li><li>Strong problem solving, time management and communication skills.</li></ul>Other Information<ul><li>Timing: Winter: 10:00 AM to 07:00PM Summer: 09:00 Am to 06:00PM.</li><li>Working Days: From Monday to Friday.</li><li>Location Preference: Rawalpindi &amp; Islamabad</li></ul>If you believe your background meets the criteria, please visit to www.manageoutsource.com/careers and submit your CV with a cover letter.Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

IT Support Analyst - Level III

Limton Group of Companies

Limton Group of Companies is currently hiring for System Support Executive who will be reporting directly to Team Lead , responsible for on-site complaint handling, carrying out maintenance services on machines installed at client end.Requirements: -SHOULD HAVE GOOD COMMAND ON COMPUTERS, MICROSOFT WINDOWS AND SOFTWARE INSTALLATION. -Work closely with Hardware Support.Qualification Requirements DAE (Electronics / BSCExperience Requirements 1-2 Years/ Fresher(good knowledge in Hardware / Software)Skills Requirement At least 1+ years of experience in software support, with a strong focus on SQL and query optimization.degree in Computer Science, or a 3-year Diploma from Aptech/ DAE.Proven ability to manage client relationships and ensure satisfaction through timely issue resolution.Responsibilities - Responsible to provide on-site support, complaint handling and preventive services for contract and warranty clients. -Responsible to follow and recover outstanding payments and Tax Challans.- Responsible to share visit details with Team Lead.- Handle advanced technical support, resolving intricate software issues with a focus on SQL query optimization and troubleshooting.- Assist clients by providing prompt responses to queries and offering technical support for any challenges they face.- Diagnose and fix software and hardware issues remotely, making necessary adjustments to resolve client problems.- Ensure all client issues are fully resolved through diligent follow-up and clear communication.- Should have own bikeJob Type- Full TimeLocation- KarachiJob Type: Full-timeWork Location: In person

System Support Engineer

IT Solutions Hub 2010.PVT .LTD

Electrical EngineerLocation: B-17, Islamabad, Pakistan (Candidates residing near B-17, Wah Cantt, or Taxila will be preferred)Job Type: Full-Time, Onsite (Monday to Friday, 12:00 PM &ndash; 9:00 PM)Experience Required: (5+ Years Experience)Work Mode: On-Site (No Remote Work)About UsAt IT Solutions Hub 2010 Pvt Ltd, we deliver customized IT and engineering solutions designed to meet the evolving needs of our clients. With expertise spanning software development, digital transformation, and engineering services, we pride ourselves on innovation, quality, and scalable solutions. We are seeking a skilled Electrical Engineer to join our dynamic team for project-based assignments. The ideal candidate will be responsible for design reviews, material definition, construction support, and commissioning activities while ensuring compliance with Dutch and international standards. This role offers an excellent opportunity to contribute to high-impact projects in a collaborative and professional environment.Key ResponsibilitiesReview design documentation, drawings, and specifications. Verify compliance with Dutch standards (NEN 1010, NEN 3140, NEN-EN-IEC 60079). Provide clarifications and technical input on material selection, installation methods, and interfaces. Review 3D models to ensure no scope clashes and verify measurements.Prepare material take-offs (cables, trays, junction boxes, switchgear, MCCs, transformers, earthing, lighting). Define ATEX/IEC-compliant equipment for hazardous area installations.Support procurement by reviewing supplier offers for compliance. Develop installation methodologies and work packages for the electrical scope.Provide input on manpower estimates, sequencing, and resource allocation. Support the Site/Construction Manager in planning electrical installation activities.Define pre-commissioning and commissioning requirements (continuity, insulation resistance, functional tests). Prepare procedures for FAT/SAT, loop checks, and energization.Coordinate with the Commissioning Manager for integration into the R Drive completions tool. Ensure design and execution planning follow ATEX zone classifications and HSE requirements.Review inspection &amp; test plans (ITPs) to ensure compliance with QA/QC standards. Coordinate with Instrumentation and Automation engineers for system integration. Provide technical responses to RFIs and support the resolution of engineering queries. Requirements Knowledge of Dutch standards (NEN 1010, NEN 3140, NEN-EN-IEC 60079).Experience with ATEX/IEC-compliant equipment for hazardous areas. Familiarity with QA/QC, HSE requirements, and ITPs.Ability to review 3D models, design documentation, and technical specifications. Experience supporting procurement, construction, and commissioning activities. What We Offer Professional growth and development in a high-performance environment Opportunity to manage diverse campaigns across industriesCollaborative and creative work culture Exposure to international digital marketing standardsJob Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Electrical Engineer

Agile Tribe Pvt Ltd

Job Summary:We are seeking a skilled Network Engineer to join our dynamic IT team, supporting the 24/7 operations of our inbound contact center. The ideal candidate will be responsible for designing, implementing, monitoring, and maintaining the network infrastructure to ensure high availability and performance across all contact center systems. This role requires working in a rotational shift pattern, including nights, weekends, and holidays.Key Responsibilities:<ul><li>Maintain and monitor LAN, WAN, VPN, VoIP, firewalls, routers, and switches to ensure optimal performance.</li><li>Provide tier 2/3 support for all network-related issues across multiple shifts.</li><li>Proactively identify and resolve network bottlenecks, failures, and performance issues.</li><li>Ensure uptime and availability of contact center voice systems (e.g., SIP, Asterisk, Avaya, or similar).</li><li>Configure and maintain QoS, VLANs, and traffic routing for critical voice/data applications.</li><li>Assist in disaster recovery planning and implementation for network systems.</li><li>Conduct regular network security audits and patch management.</li><li>Document all configurations, procedures, and network changes clearly and accurately.</li><li>Coordinate with vendors and service providers for troubleshooting and escalation.</li><li>Work closely with the call center operations and IT support teams to ensure smooth service delivery.</li></ul>Education &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Computer Science, Network Engineering, or related field.</li><li>1&ndash;2 years of proven experience in a similar role in a 24/7 operational environment.</li><li>Certifications such as CCNA, CCNP, CompTIA Network+, or similar are preferred.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Network Engineer

Blockmob Labs

Junior DevOps EngineerCompany: Blockmob.io Location: Islamabad, Gulberg Greens Job Type: Full-time -On-site Experience Level: Junior (0&ndash;1 Years) Department: Engineering / DevOpsAbout Blockmob.ioBlockmob.io is a technology-driven company building scalable digital products across Web, Mobile, Cloud, and Web3 ecosystems. We focus on innovation, performance, and secure infrastructure while fostering a collaborative and learning-oriented environment for our teams.Role OverviewWe are looking for a Junior DevOps Engineer who is passionate about cloud technologies, automation, and modern DevOps practices. This role is ideal for someone eager to learn, grow, and work closely with senior engineers to support scalable and reliable infrastructure.Key Responsibilities<ul><li>Assist in building, maintaining, and improving CI/CD pipelines</li><li>Support cloud infrastructure on AWS, Azure, or GCP under guidance</li><li>Assist with Docker containerization and basic Kubernetes operations</li><li>Monitor system performance, uptime, and security alerts</li><li>Troubleshoot basic deployment, infrastructure, and performance issues</li><li>Maintain documentation and follow DevOps best practices</li><li>Collaborate with development and DevOps teams to support product releases</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>0&ndash;1 years of experience in DevOps, Cloud, or System Administration</li><li>Basic understanding of CI/CD pipelines and Infrastructure as Code (IaC)</li><li>Familiarity with Docker and introductory knowledge of Kubernetes</li><li>Basic scripting skills in Bash or Python</li><li>Exposure to Git and software development workflows</li><li>Good communication skills and a strong willingness to learn</li></ul>Preferred Skills (Nice to Have)<ul><li>Exposure to monitoring tools such as Prometheus, Grafana, or ELK Stack</li><li>Familiarity with Linux-based systems</li><li>Understanding of security best practices in cloud environments</li><li>Interest or basic exposure to Web3 / Blockchain technologies</li></ul>Why Join Blockmob.io ?<ul><li>Work on real-world, scalable production systems</li><li>Learn directly from experienced DevOps and engineering professionals</li><li>Career growth opportunities in Cloud, DevOps, and Web3 domains</li><li>Collaborative, innovation-focused work culture</li><li>Competitive compensation based on skills and experience</li></ul>How to ApplySend your CV/Resume to hr@blockmob.io or apply directly through Indeed.Company Official Website https://www.blockmob.io/LinkedIn account https://www.linkedin.com/company/blockmoblabs/ Instagram account https://www.instagram.com/blockmoblabs?igsh=aTNoOGI1MG1pczNn&amp;utm_source=qrJob Type: Full-timeWork Location: In person

Junior DevOps Engineer

Explore 534+ It support engineer in Islamabad this January. Find roles across top companies and apply now to boost your career.