ai engineer

engineer, software engineering Jobs in Islamabad

engineer, software engineering

qa engineer

salesforce engineer

software engineer

it support engineer

T-Tech Solutions Pvt Ltd

We are seeking a motivated and enthusiastic IT Support Engineer Intern to join our IT team. This is an excellent opportunity for fresh graduates or individuals with up to 2 years of experience in IT support to gain hands-on experience in a professional environment. The intern will assist with technical support, troubleshooting, and maintenance of hardware and software systems.Key Responsibilities:<ul><li>Provide first-level technical support for desktops, laptops, printers, and other IT equipment.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Assist in installing, configuring, and maintaining operating systems and applications.</li><li>Support users with Microsoft Office, email, and internet connectivity issues.</li><li>Log and track support tickets using the helpdesk system.</li><li>Assist in setting up new user accounts and workstations.</li><li>Ensure timely resolution of IT support requests.</li><li>Perform routine maintenance and system updates.</li><li>Assist with documentation of IT procedures and inventory management.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (Fresh graduates are encouraged to apply).</li><li>Up to 2 years of experience in IT support or similar role (preferred but not required).</li><li>Basic knowledge of Windows OS, networking, and common office applications.</li><li>Strong problem-solving skills and a willingness to learn.</li><li>Good communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Passion for technology and a proactive attitude.</li></ul>Preferred Skills (Optional):<ul><li>Familiarity with Active Directory and Office 365.</li><li>Basic knowledge of cybersecurity principles.</li><li>Exposure to ticketing/helpdesk systems.</li></ul>Benefits:<ul><li>Hands-on experience in a real-world IT environment.</li><li>Mentorship and training from experienced IT professionals.</li><li>Potential for full-time employment based on performance.</li><li>Internship certificate upon successful completion.</li></ul>Job Type: Full-timePay: Rs25,000.00 per monthWork Location: In person

IT SUPPORT ENGINEER INTERNSHIP

Inter Prompt Global

Responsibilities:<ul><li>Provide first- and second-line remote technical support for desktops, laptops, printers, mobile devices, and network connectivity to Field Engineers and end-users.</li><li>Diagnose, troubleshoot, and resolve hardware, software, and network-related issues with Field Engineers to ensure minimal downtime and seamless operations.</li><li>Guide on-site technicians through step-by-step troubleshooting, hardware replacement, and configuration tasks.</li><li>Receive and analyze log files to identify root causes and create detailed action plans for resolution.</li><li>Assist in the installation, configuration, and maintenance of operating systems, applications, and security updates to keep systems secure and up to date.</li><li>Manage user accounts, access permissions, and system security controls to safeguard data and maintain compliance.</li><li>Support IT infrastructure, including servers, cloud platforms, and VPN connectivity, ensuring reliable performance and availability.</li><li>Document incidents, resolutions, and technical procedures to build a robust knowledge base for the team.</li><li>Prepare Root Cause Analysis (RCA) reports for recurring or critical issues.</li><li>Provide feedback and escalate unresolved issues to internal teams or vendors for further investigation.</li><li>Train and mentor engineers on troubleshooting techniques, tools, and best practices to enhance team capabilities.</li><li>Share knowledge and updates on emerging technologies, tools, and company processes.</li><li>Coordinate and oversee project tasks, ensuring alignment with timelines, deliverables, and client expectations.</li><li>Collaborate with on-site teams, technical teams, clients, and vendors to support successful project outcomes.</li><li>Maintain strong, professional, and positive relationships with clients by providing timely updates and clear communication.</li><li>Prioritize and manage multiple open tickets and tasks, ensuring efficient issue handling and resolution.</li></ul>Mandatory Requirements:<ul><li>Bachelor's degree in computer engineering, Networking, Telecommunication or relevant degree from a reputed university or institute</li><li>2 to 3 years of experience of working in a similar role</li><li>Strong technical skills network, system and problem-solving abilities</li><li>Excellent communication skills</li></ul>Preferred Requirements:<ul><li>Certifications/ Training like CCNA, MCP, MCSA are a plus.</li><li>Experience with servers, cloud, or virtualization.</li><li>Knowledge of firewalls, VPNs, and Security basics.</li><li>Familiarity with ticketing systems is a plus.</li><li>Strong documentation</li></ul>Job Type: Full-timeWork Location: In person

Senior IT Support Engineer

ideavillage(pvt.)Ltd

We are looking proven expertise in network and system administration within a BPO or call center environment. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 30&ndash;40 users to maintain seamless operationsAbout UsLumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation and customer service solutions across the USA and Canada.We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.Key Responsibilities<ul><li>Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN).</li></ul><ul><li>Server Configuration: Set up and manage servers for user monitoring and internet browsing management.</li></ul><ul><li>Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.</li></ul><ul><li>Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.</li></ul><ul><li>System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.</li></ul><ul><li>Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.</li></ul><ul><li>Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.</li></ul><ul><li>Inventory Management: Maintain and track IT equipment inventory.</li></ul><ul><li>Assigned Tasks: Execute additional IT-related duties as directed by management.</li></ul>Requirements<ul><li>Experience: Minimum 2&ndash;5 years of BPO / Call Center network management experience.</li></ul><ul><li>Technical Skills:</li></ul>o	Server configuration &amp; user monitoringo	VPN setup &amp; managemento	Network troubleshooting<ul><li>Education: Minimum Bachelor&rsquo;s degree in Information Technology</li></ul><ul><li>Preference: Prior experience in a call center or BPO environment is highly desirable.</li></ul>Benefits We Offer<ul><li>Competitive Salary: Rs. 70,000 &ndash; Rs. 80,000</li></ul><ul><li>EOBI Coverage</li></ul><ul><li>Travel Allowance</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Performance-Based Bonuses</li></ul><ul><li>Career Growth Opportunities</li></ul>Location : G-8, IslamabadJob Type : Full-Time, OnsiteShift Timing : 08:00 PM &ndash; 05:00 AMSalary Range : Rs. 70,000 &ndash; Rs. 80,000Industry : Call CenterTotal Users Managed : 30&ndash;40Shortlisted candidates will be contacted for an initial screening followed by an interview.How to ApplyIf you meet the above criteria and are ready to advance your career, send your updated CV to: hr@luminatechnologies.pkJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Network Administrator-Call Center: 3 years (Required)</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Senior IT & Network Support Engineer-(Call Center Experince Only)

Get CRM Consultant (Pvt) LTD.

Job Title: System Engineer &amp; Network Administrator (Multi&#8209;Location) Job Type: Full&#8209;time (on&#8209;site with remote support across locations)About the Role We&rsquo;re seeking a hands&#8209;on System Engineer &amp; Network Administrator to own and operate our multi&#8209;site infrastructure. You&rsquo;ll manage Fortinet firewalls (SD&#8209;WAN/VPN), Cisco/Omada networks, Windows Server/AD services, Synology NAS and Surveillance Station, and biometric/access&#8209;control systems&mdash;while providing reliable day&#8209;to&#8209;day IT support and enabling secure connectivity across Pakistan, the USA, and Mexico.Key ResponsibilitiesNetwork &amp; Security<ul><li>Manage and monitor Fortinet 60F (SD&#8209;WAN, IPSec/SSL VPNs, multi&#8209;ISP redundancy, bandwidth priorities, security policies).</li><li>Administer multi&#8209;ISP connectivity with redundancy, load balancing, and failover.</li><li>Configure and maintain LAN/Wi&#8209;Fi (Cisco switches, Omada controller/APs).</li><li>Troubleshoot LAN/Wi&#8209;Fi/ISP/VPN issues and implement structured cabling best practices.</li></ul>Systems &amp; Infrastructure<ul><li>Install, configure, and manage Windows Server roles (AD, DNS, DHCP, GPO).</li><li>Ensure secure, stable LAN/WAN services for all users.</li><li>Maintain Synology Surveillance Station (monitoring, alerts, redundancy).</li><li>Administer Synology NAS for backups and file sharing.</li><li>Support planned migrations (email/hosting, AD, cloud integration).</li><li>Manage biometric/access&#8209;control systems across all sites.</li></ul>IT Operations &amp; Support<ul><li>Onboard users; provision laptops/desktops/apps; resolve tickets for local and remote teams.</li><li>Support the customer support LAN for uninterrupted VoIP operations.</li><li>Maintain IT asset inventory (barcode tagging, asset records).</li><li>Coordinate with vendors/ISPs and external partners for projects and escalations.</li></ul>Deployment &amp; Maintenance<ul><li>Lead rollouts of new servers, LANs, endpoints.</li><li>Set up Windows&#8209;based server environments with centralized policies/authentication.</li><li>Maintain documentation (network diagrams, cabling layouts, server configs).</li><li>Perform upgrades, patching, and preventive maintenance.</li></ul>Cross&#8209;Site Coordination<ul><li>Enable secure remote access to U.S. and Mexico systems.</li><li>Provide remote support to overseas non&#8209;technical staff.</li><li>Collaborate with HR/Admin on IT setups during expansions.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s in Computer Science/IT (or equivalent experience).</li><li>5+ years in system administration &amp; network engineering.</li><li>Hands&#8209;on with firewalls (Fortinet preferred), VPNs, SD&#8209;WAN.</li><li>Strong Windows Server (AD/DNS/DHCP/GPO) administration.</li><li>Proven LAN/WAN deployments, structured cabling, and Wi&#8209;Fi setups.</li><li>Experience with Surveillance Systems (NVR/VMS) and NAS storage (Synology a plus).</li><li>Familiarity with email hosting (cPanel/Google Workspace).</li><li>Strong troubleshooting across network/hardware/software.</li><li>Ability to juggle multiple projects and support remote teams.</li><li>Excellent communication with international teams.</li></ul>Preferred (Nice to Have)<ul><li>Certifications: CCNA/CCNP, MCSA/MCSE, CompTIA Security+/Network+.</li><li>Experience with Cisco switches and Omada Controller.</li><li>Knowledge of IT asset management (Excel or software).</li><li>Prior work in a multi&#8209;site/global environment.</li></ul>Work Setup &amp; Other Details<ul><li>Schedule: Full&#8209;time; on&#8209;call rotation for critical incidents as needed.</li><li>Travel: Occasional, as required for deployments.</li><li>Compensation &amp; Benefits: Competitive (enter your range/benefits here).</li><li>Location/Work Authorization: (enter your policy per country/site).</li></ul>How to Apply Apply via Indeed with your resume/CV and a brief note highlighting your experience with Fortinet SD&#8209;WAN, Windows Server/AD, Synology, and Cisco/Omada.Job Type: Full-timeWork Location: In person

System Engineer & Network Administrator (Multi Location)

Obizworks-Offshore Business Consultants

Job Title : IT SpecialistQualification: BS Computer Science ( IT ) or a related field.Experience : 1-3 Years of progressive experience in IT roles, with significant exposure to networking, servers, and cybersecurity.Core Skill : Excellent English Communication Skill written and verbal, and interpersonal skills.Timings: 5 pm to 2am / Full time / Onsite Salary : 180,000 - 220,000 per month with other perks &amp; benefits.( negotiable )Location: Bahria Town phase 7 Rawalpindi IslamabadKey Responsibilities:Comprehensive Monitoring: You will be the first responder for alerts from the Remote Monitoring and Management (RMM) platform and various security tools. This includes monitoring endpoint health, patch status, and alerts from antivirus, EDR (Endpoint Detection and Response), or SIEM (Security Information and Event Management) systems. Network &amp; Firewall Management: You will have hands-on access to network firewalls. Responsibilities include implementing, modifying, and troubleshooting firewall rules, configuring VPN tunnels, managing access control lists (ACLs), and ensuring the firewall policy aligns with security requirements.Backup &amp; Disaster Recovery (BDR) Management: You will manage the entire backup lifecycle using solutions like Veeam and dedicated BDR appliances. This includes configuring and monitoring both file-level and image-level backups, performing data restores, managing the health and capacity of BDR appliances and backup media, and testing to ensure business continuity.Incident Management &amp; Escalation: You will own the incident lifecycle: creating detailed tickets, documenting every troubleshooting and implementation step, and escalating complex issues to senior engineers with clear, concise notes.Server Troubleshooting &amp; Implementation: Your duties involve diagnosing and resolving issues on both Windows and Linux servers. This includes managing Active Directory, troubleshooting application errors, analyzing logs, and handling service failures. You will also be responsible for implementing new servers, such as deploying virtual machines from templates or applying standard configurations.Platforms &amp; Tools: RMM Systems: Experience in at least one major RMM platform (e.g., ConnectWise Automate, Datto RMM, Kaseya).Backup &amp; Recovery Software: Proven experience with Backup &amp; Replication and familiarity with managing BDR appliances.Security Software: Experience with SIEM, EDR, vulnerability scanners, and centralized antivirus consoles.Ticketing Systems: Experience with platforms like Autotask, ServiceNow or Jira etc. is a plus , Knowledge and experience of other Technical Skills:Server Administration: Strong knowledge of Windows Server (Active Directory, GPO) and Linux (command line, basic shell scripting).Networking &amp; Firewall: Solid understanding of TCP/IP, routing, and direct experience configuring business-grade firewalls (e.g., Cisco, Palo Alto, Fortinet, UDM, WatchGuard, SonicWall, etc.).Data Protection: Deep understanding of backup methodologies (file-level vs. image-level), recovery scenarios, and concepts like RPO/RTO.Certifications (Recommended): CompTIA Network+ &amp; Security+Cisco CCNA o Microsoft or Linux certifications (e.g., AZ-104, RHCSA)Excellent analytical, problem solving, and troubleshooting skills.Proficiency is required in modern IT infrastructure technologies for this position.Ability to work independently and collaboratively in a fast-paced environment. High level of integrity and commitment to data security and confidentiality.Job Type: Full-timePay: Rs180,000.00 - Rs220,000.00 per monthWork Location: In person

IT Specialist

Prime System Solutions

<div>
 
 Position Summary:
 
 
 
 As a Network Engineer Level II, you will be a key contributor to the technical success of our clients, providing advanced technical support and solutions. This role involves a higher level of responsibility, including troubleshooting complex issues, implementing solutions, and collaborating with both clients and internal teams.
 
 
 
 Key Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Provide advanced technical support to clients, addressing complex hardware, software, and network issues
 </li>
 <li>
 Troubleshoot and resolve escalated incidents and service requests efficiently
 </li>
 <li>
 Reporting to a client site for support when needed
 </li>
 <li>
 Take a lead role in monitoring and managing client IT infrastructure, ensuring optimal performance and reliability
 </li>
 <li>
 Implement and oversee routine maintenance tasks, updates, and system optimizations
 </li>
 <li>
 Lead efforts in resolving challenging IT incidents, documenting root causes, and implementing preventive measures
 </li>
 <li>
 Mentor and guide Level I engineers in troubleshooting and resolution processes
 </li>
 <li>
 Contribute to the planning and execution of IT projects, such as system upgrades, migrations, and implementations
 </li>
 <li>
 Maintain comprehensive documentation of client environments, configurations, and support procedures
 </li>
 <li>
 Actively contribute to the development of the knowledge base and training materials
 </li>
 <li>
 Collaborate directly with clients to understand their technical needs and provide proactive solutions
 </li>
 <li>
 Communicate effectively with clients, providing status updates, technical information, and recommendations
 </li>
 <li>
 Perform any additional job duties as requested by management to contribute to the overall success of the organization
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Skills and Abilities for Network Engineer Tier 2
 
 
 
 <ul>
 <li>
 Proven hands-on network engineering experience
 </li>
 <li>
 Advanced knowledge of routing, switching, Firewalls and Wireless technologies
 </li>
 <li>
 Deep understanding of networking protocols
 </li>
 <li>
 Solid understanding of OSI or TCP/IP model
 </li>
 <li>
 Experience with network diagnostic, monitoring, and analysis tools - 3 +years
 </li>
 <li>
 Working knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.)
 </li>
 <li>
 Hands-on experience with hardware (e.g., Cisco, Fortinet, SonicWall, Meraki and Fortinet) and network cabling installation 3 +years
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Strong problem-solving skills and attention to detail
 </li>
 <li>
 Excellent communication and documentation skills
 </li>
 <li>
 Ability to manage multiple clients and prioritize tasks effectively
 
 
 </li>
 </ul>
 
 Education and Experience:
 
 
 
 <ul>
 <li>
 3+ years' experience in a technical support role, preferably in a Managed Service Provider environment
 </li>
 <li>
 Relevant certifications (e.g., CCNA, CCNP, JNCIA, etc.) - Desirable
 </li>
 <li>
 Experience with troubleshooting complex hardware, software, and network issues
 </li>
 <li>
 Familiarity with virtualization technologies (VMware, Hyper-V) and cloud computing platforms (AWS, Azure)
 </li>
 </ul>
</div>

Network Engineer - Level II

Limton Group of Companies

Job Summary: Limton Innovative System is seeking a motivated and technically skilled Sales Engineer to join our dynamic team. The ideal candidate will be responsible for delivering hardware/software demonstrations, conducting client visits, managing technical evaluations, and proposing tailored IT-based solutions. This role involves a blend of technical expertise and sales acumen in the field of biometric and automation systems.Key Responsibilities:<ul><li>Conduct live demonstrations of hardware and software solutions for prospective clients.</li><li>Perform trial installations and in-house testing of various products.</li><li>Visit client sites for pre-installation assessments and requirement analysis.</li><li>Collaborate with senior decision-makers to propose optimal solutions.</li><li>Provide technical support related to product configuration, lock fixing, and cabling.</li><li>Develop thorough understanding of all company products (hardware, software, complete solutions).</li><li>Manage and support the pre-requisition process for client projects.</li></ul>Required Skills:<ul><li>Solid understanding of IT solutions and technical sales.</li><li>Ability to pitch and support hardware-based solutions.</li></ul>Requirements:<ul><li>Own bike (must)</li><li>Physically fit and willing to work on field-based tasks</li><li>1&ndash;2 years of experience in an IT-related field.</li></ul>Job Location:Limton Innovative Systems 4th Floor, Shahnaz Arcade (Chase Building / Next to Naheed Store), Shaheed-e-Millat Road, KarachiHow to Apply: Interested candidates can apply through Indeed.For more information, visit www.limton.com.pk Contact: 0349-3531183Job Type: Full-timeWork Location: In person

Sales Engineer

Explore 679+ It support engineer in Islamabad this September. Find roles across top companies and apply now to boost your career.