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it support engineer

Health and Psychiatry/Med Spa

About the JobWe are looking for a proactive, reliable, and technically strong IT Support Engineer to provide end-to-end technical support for our teams. This role involves remote and on-site troubleshooting, user management, system maintenance, and ensuring the smooth functioning of all IT assets and communication tools.Role Description1) IT Support &amp; Systems Management<ul><li>Provide remote support through ConnectWise, LogMeIn, TeamViewer, and Microsoft Teams (screen share).</li><li>Perform Microsoft updates and system optimization.</li><li>Manage application updates (Adobe, eCW, Zoom, Chrome, etc.).</li><li>Conduct antivirus scanning, security checks, and performance optimization.</li><li>Install/uninstall applications as required.</li></ul>2) User &amp; Identity Management<ul><li>Manage Microsoft Azure / EntraID (add users, reset passwords, assign licenses).</li><li>Manage RingCentral virtual accounts.</li><li>Maintain password management systems for Admin, HR, and Management users.</li><li>Add/manage VPN users.</li></ul>3) Security &amp; Network Administration<ul><li>Monitor and manage firewall and security systems.</li><li>Resolve internet issues (Spectrum, routers, network switches).</li><li>Troubleshoot network connectivity issues for devices, phones, and communication tools.</li></ul>4) Office IT Support (On-Site)<ul><li>Physical hardware diagnostics and troubleshooting (keyboards, mice, monitors, webcams, cables, etc.).</li><li>Replace hardware components including monitors, printers, memory, and hard drives.</li><li>Reinstall Windows and configure devices for new users.</li><li>Resolve RingCentral physical phone issues.</li><li>Manage printer toner and basic office equipment upkeep.</li></ul>5) Application &amp; Platform Management<ul><li>Manage eCW users and support ticket handling.</li><li>Support Zoom/RingCentral account management.</li><li>Assist internal departments with technical needs as required.</li></ul>Qualifications<ul><li>Proficiency in Technical Support and Help Desk Support to assist users in resolving software and hardware issues.</li><li>Strong knowledge in Information Technology and Troubleshooting to diagnose and resolve technical problems efficiently.</li><li>Experience in System Administration for managing servers, networks, and ensuring system security and updates.</li><li>Strong analytical and problem-solving skills with the ability to work under pressure and meet deadlines.</li><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field is highly desirable.</li></ul>Interested candidates can apply directly or email their resume to hr@healthandjobs.com with the subject &ldquo;IT Support Engineer &ndash; Application&rdquo;.Pay: Rs200,000.00 - Rs280,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Management: 3 years (Required)</li></ul>Work Location: In person

Information Technology Support Engineer

Obizworks-Offshore Business Consultants

Title: Associate Implementation EngineerQualification: Bachelor in CS/IT or related fieldExperience: 1+ years IT support / systems administration experienceCore Experience:<ul><li>Solid hands-on experience with Windows Server and core associated technologies (ADDS, DNS, DHCP).</li><li>Skilled with firewalls, switches, access points; hardware troubleshooting for peripherals &amp; servers</li><li>Basic experience with Microsoft 365 &amp; virtualization platforms</li><li>Proficient in RMM tools: ConnectWise, Kaseya, N-able</li><li>Solid English communication for client interaction &amp; documentation</li></ul>Bonus Points:<ul><li>Prior experience working in a multi-client or healthcare support environment.</li><li>Experience with RMM and PSA tools such as ConnectWise, Datto, or N-able.</li><li>Certifications such as CompTIA (Network+, Security+) or Microsoft Fundamentals (AZ-900, MS-900).</li></ul>Salary: 120k - 150k ( Depends on skills &amp; Experience )Timings: 6pm - 3am PST ( Full time, onsite job )Location: Bahria Town phase 7 Rawalpindi<ul><li>Performance Expectations </li><li>Complete deployments and migrations on time with minimal client disruption.</li><li>Produce documentation that meets MSP standards and ensures seamless support handovers.</li><li>Actively build expertise in enterprise technologies and achieve positive client satisfaction scores.</li><li>Meet or exceed SLA response and resolution times for project-related tickets.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Associate Implementation Engineer

Agrius IT

Job description:<ul><li>Prepare the action plan for the break and fix requests</li><li>Actively able to go onsite to resolve the SLA tickets for our customers Develop new tech strategies and goals</li><li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li><li>Collaborate with tech team leaders</li><li>Bachelor's degree or equivalent experience 3 + years of experience</li><li>Proven history to handle and resolve break and fixes of IT hardware</li><li>Understanding system engineer performance metrics</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Senior System Engineer

Job Portal - dinCloud Pakistan

<div>About the Role
Service Support Engineer provides technical assistance and troubleshooting to clients or internal teams regarding hardware, software, or infrastructure issues. They act as a bridge between users and development teams, ensuring smooth system operation and efficient problem resolution. 
 
What You Will Do
Essential Job Functions:
<ul><li>Background and understanding of technical cloud-based MSP workspace and environment.</li><li>
Debugging issues for various flavors of Windows, Linux, and Mac.</li><li>
Server administration (2008,2012,2016,2019)</li><li>
Domain Controllers, Active Directory, DNS, DHCP.</li><li>
RMM tools (Kaseya, SolarWinds RMM, Ninja)</li><li>
Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)</li><li>
Alerts configurations and escalations (email, SMS, etc.)</li><li>
Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc.)</li><li>
Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)</li><li>
Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)</li><li>
OS patching/updating tools (SCCM, SCOM, WSUS, WDS)</li><li>
Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)</li><li>
Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc.)</li><li>
Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)</li><li>
Good understanding of software and hardware techniques for x86 virtualizations.</li><li>
Analyze system logs and identify potential issues with computer systems.</li><li>
Talk to clients through a series of actions, either via phone, email, or chat, until theyve solved a technical issue.</li><li>
Responsible for documenting the configuration of the system.</li><li>
Effectively multitask and manage competing priorities</li><li>
Team player - ready to contribute whatever it takes or play any role on a team to get the job done</li><li>
Intune management experience</li><li>
O365 Products and MS CSP Portal: administering M365, licenses, tenants, subscriptions and operational best practices.</li></ul>
What Qualifies You<ul><li>
BSc. Engineering degree (Electrical/Telecom/Computer)</li><li>
Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMware, Veeam, O365</li><li>
Highly technical, organized, and have excellent communication and people skills.</li><li>
A highly motivated individual who thrives in a fast-paced environment.</li><li>
Comfortable in both local and global working environments.</li><li>
Excellent time management &amp; organizational skills</li><li>
A friendly, positive, and customer-driven attitude</li></ul></div>

Service Support Engineer

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring: OSS/BSS Application Support EngineerLocations: Islamabad Industry: Telecom / ISP / Network OperationsAbout the RoleWe are looking for a skilled OSS/BSS Application Support Engineer to support critical telecom systems involved in service provisioning, activation, and assurance. The ideal candidate will play a key role in maintaining system stability, resolving incidents, and supporting integrations across multiple platforms.Key ResponsibilitiesProvide operational support for OSS/BSS applications used in provisioning, activation, and service assurance Troubleshoot application issues, data inconsistencies, integration failures, and workflow disruptions Monitor system health, alerts, and performance; escalate incidents when required Support integrations and data flows between OSS/BSS platforms, third-party systems, and internal tools Collaborate with NOC, Field Operations, Customer Operations, and Engineering teams Perform basic SQL queries for validation, troubleshooting, and reportin Maintain and update SOPs, operational documentation, and troubleshooting guides Assist with system changes, minor enhancements, and release validationsRequirements3&ndash;5+ years of experience in OSS/BSS application support or telecom systems Strong understanding of telecom workflows (Provisioning, Activation, Service Assurance) Experience troubleshooting APIs, integrations, and data flows Working knowledge of SQL for operational support Strong analytical, problem-solving, and communication skills Willingness to learn Salesforce Administration and provide operational backup supportPreferred SkillsExperience with OSS/BSS platforms such as Vetro FiberMap, GoCare, Data Axel, or similar Background in Telecom, Fiber ISP, Broadband, or Network Operations Familiarity with CRM platforms (Salesforce preferred) Basic scripting or automation exposure (PowerShell, Bash, Python)What We OfferMarket Competitive Salary Career Growth Opportunities Hybrid Working Model Exposure to Enterprise Telecom SystemsJob Type: Full-timeWork Location: In person

OSS/BSS Application Support Engineer

Imtiaz Group (SMC Private) Ltd.

Job Responsibilities:<ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>

IT Support

VLINQ DIGITAL (PRIVATE) LIMITED

OverviewWe are looking for an IT Support Executive to provide technical assistance to our US-based clients. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to handle remote support in a fast-paced environment. Night shift/US shift availability is required.Key Responsibilities<ul><li>Provide technical support to US clients via phone, email, and ticketing system</li><li>Troubleshoot issues related to hardware, software, network, VPN, printers, and system performance</li><li>Install, configure, and maintain operating systems and applications</li><li>Monitor system alerts and respond to incidents in a timely manner</li><li>Document issues, resolutions, and maintain logs in the ticketing tool</li><li>Assist with onboarding/offboarding of client users (account setup, access management)</li><li>Perform regular system updates, backups, and maintenance tasks</li><li>Escalate unresolved issues to senior engineers when necessary</li><li>Ensure high customer satisfaction and professional communication</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>3&ndash;5 years of experience in IT support or technical helpdesk</li><li>Strong knowledge of Windows/Mac OS, MS Office, and basic networking</li><li>Familiarity with Remote Desktop tools and ticketing systems</li><li>Excellent English communication skills (US client interaction mandatory)</li><li>Ability to work in US shifts/night shifts</li><li>Problem-solving mindset and attention to detail</li></ul>Job Type: Full-timeWork Location: In person

IT Support Executive (US)

Explore 885+ It support engineer in Islamabad this December. Find roles across top companies and apply now to boost your career.