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senior software engineer Jobs in Islamabad

senior software engineer

it support engineer

Creative Networks

Salary: PKR 80,000 &ndash; 120,000 per month Location: NASTP, Old Airport Road, Rawalpindi (Onsite)About Creative Networks Creative Networks is a UK-based managed IT and telecoms company providing support and solutions to clients across multiple industries. With offices in the UK and Pakistan, we are expanding our Islamabad team to strengthen our IT support operations.About the Role We are hiring IT Support Engineers to provide day-to-day end-user and desktop support. You will be responsible for handling technical issues, troubleshooting hardware/software problems, and ensuring a smooth IT experience for colleagues and clients. Strong communication skills are key, as you will be directly assisting users.Key Responsibilities<ul><li>Provide first and second-line IT support to end users.</li><li>Install, configure, and troubleshoot desktops, laptops, and applications.</li><li>Resolve hardware, networking, and connectivity issues.</li><li>Maintain documentation of incidents and resolutions.</li><li>Deliver excellent customer service in all support interactions.</li></ul>Requirements<ul><li>1&ndash;2 years of proven experience in IT support, desktop support, or end-user support.</li><li>Strong knowledge of Windows OS, Office 365, and basic networking.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul>Why Join Us<ul><li>Competitive salary (PKR 80,000 &ndash; 120,000).</li><li>Career growth and development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Be part of a growing international IT company.</li></ul>Application Process To be considered for this role, candidates must complete a Willo video interview. Only candidates who complete this stage will move forward in the recruitment process.Apply here: https://app.willotalent.com/invite/g6Nith/Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthLanguage:<ul><li>Fluent English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: Remote

IT Support Engineer

Get CRM Consultant (Pvt) LTD.

Job Title: System Engineer &amp; Network Administrator (Multi&#8209;Location) Job Type: Full&#8209;time (on&#8209;site with remote support across locations)About the Role We&rsquo;re seeking a hands&#8209;on System Engineer &amp; Network Administrator to own and operate our multi&#8209;site infrastructure. You&rsquo;ll manage Fortinet firewalls (SD&#8209;WAN/VPN), Cisco/Omada networks, Windows Server/AD services, Synology NAS and Surveillance Station, and biometric/access&#8209;control systems&mdash;while providing reliable day&#8209;to&#8209;day IT support and enabling secure connectivity across Pakistan, the USA, and Mexico.Key ResponsibilitiesNetwork &amp; Security<ul><li>Manage and monitor Fortinet 60F (SD&#8209;WAN, IPSec/SSL VPNs, multi&#8209;ISP redundancy, bandwidth priorities, security policies).</li><li>Administer multi&#8209;ISP connectivity with redundancy, load balancing, and failover.</li><li>Configure and maintain LAN/Wi&#8209;Fi (Cisco switches, Omada controller/APs).</li><li>Troubleshoot LAN/Wi&#8209;Fi/ISP/VPN issues and implement structured cabling best practices.</li></ul>Systems &amp; Infrastructure<ul><li>Install, configure, and manage Windows Server roles (AD, DNS, DHCP, GPO).</li><li>Ensure secure, stable LAN/WAN services for all users.</li><li>Maintain Synology Surveillance Station (monitoring, alerts, redundancy).</li><li>Administer Synology NAS for backups and file sharing.</li><li>Support planned migrations (email/hosting, AD, cloud integration).</li><li>Manage biometric/access&#8209;control systems across all sites.</li></ul>IT Operations &amp; Support<ul><li>Onboard users; provision laptops/desktops/apps; resolve tickets for local and remote teams.</li><li>Support the customer support LAN for uninterrupted VoIP operations.</li><li>Maintain IT asset inventory (barcode tagging, asset records).</li><li>Coordinate with vendors/ISPs and external partners for projects and escalations.</li></ul>Deployment &amp; Maintenance<ul><li>Lead rollouts of new servers, LANs, endpoints.</li><li>Set up Windows&#8209;based server environments with centralized policies/authentication.</li><li>Maintain documentation (network diagrams, cabling layouts, server configs).</li><li>Perform upgrades, patching, and preventive maintenance.</li></ul>Cross&#8209;Site Coordination<ul><li>Enable secure remote access to U.S. and Mexico systems.</li><li>Provide remote support to overseas non&#8209;technical staff.</li><li>Collaborate with HR/Admin on IT setups during expansions.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s in Computer Science/IT (or equivalent experience).</li><li>5+ years in system administration &amp; network engineering.</li><li>Hands&#8209;on with firewalls (Fortinet preferred), VPNs, SD&#8209;WAN.</li><li>Strong Windows Server (AD/DNS/DHCP/GPO) administration.</li><li>Proven LAN/WAN deployments, structured cabling, and Wi&#8209;Fi setups.</li><li>Experience with Surveillance Systems (NVR/VMS) and NAS storage (Synology a plus).</li><li>Familiarity with email hosting (cPanel/Google Workspace).</li><li>Strong troubleshooting across network/hardware/software.</li><li>Ability to juggle multiple projects and support remote teams.</li><li>Excellent communication with international teams.</li></ul>Preferred (Nice to Have)<ul><li>Certifications: CCNA/CCNP, MCSA/MCSE, CompTIA Security+/Network+.</li><li>Experience with Cisco switches and Omada Controller.</li><li>Knowledge of IT asset management (Excel or software).</li><li>Prior work in a multi&#8209;site/global environment.</li></ul>Work Setup &amp; Other Details<ul><li>Schedule: Full&#8209;time; on&#8209;call rotation for critical incidents as needed.</li><li>Travel: Occasional, as required for deployments.</li><li>Compensation &amp; Benefits: Competitive (enter your range/benefits here).</li><li>Location/Work Authorization: (enter your policy per country/site).</li></ul>How to Apply Apply via Indeed with your resume/CV and a brief note highlighting your experience with Fortinet SD&#8209;WAN, Windows Server/AD, Synology, and Cisco/Omada.Job Type: Full-timeWork Location: In person

System Engineer & Network Administrator (Multi Location)

MTBC CareCloud

As a Tier 1 System Support Engineer, you will be the first point of contact for technical support requests. You&rsquo;ll handle day-to-day troubleshooting, resolve basic IT issues, and escalate complex cases to higher tiers. This is an excellent entry-level opportunity to build your IT career in a dynamic and global environment.Key Responsibilities<ul><li>Provide first-level support for system, hardware, software, and network-related issues.</li><li>Log, track, and manage support tickets using a helpdesk/ticketing system.</li><li>Troubleshoot common end-user issues with Windows, Office 365, and networking.</li><li>Assist with system setups, configurations, and user account management.</li><li>Escalate unresolved issues to Tier 2 or Tier 3 teams.</li><li>Document common problems and solutions for knowledge sharing.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>1 year plus of IT support experience.</li><li>Basic knowledge of Windows/Linux environments and networking.</li><li>Familiarity with Active Directory and Office 365 is a plus.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work in shifts and under pressure.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>If offered job in Bagh, are you willing to relocate?</li><li>We need resource as soon as possible, can you start immediately?</li></ul>Work Location: In person

System Support Engineer - Tier I

As a Tier 2 System Support Engineer, you will handle escalated technical issues, support complex IT infrastructure tasks, and ensure high system availability. This role requires deeper technical expertise, proactive problem-solving, and collaboration with senior IT teams.Key Responsibilities<ul><li>Provide second-level support for system, network, and application-related issues.</li><li>Troubleshoot escalated incidents and ensure timely resolution.</li><li>Manage system updates, patches, and performance monitoring.</li><li>Support Active Directory, DNS/DHCP, email servers, and user access control.</li><li>Perform root-cause analysis for recurring issues and propose long-term fixes.</li><li>Work closely with Tier 3/Engineering teams on advanced issues.</li><li>Maintain and update IT documentation and knowledge base.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field.</li><li>2&ndash;4 years of hands-on IT/System/Network support experience.</li><li>Strong troubleshooting skills in Windows/Linux server environments.</li><li>Good understanding of networking (LAN, WAN, firewalls, VPNs).</li><li>Experience with Active Directory, Group Policy, and Office 365 administration.</li><li>Familiarity with virtualization (VMware/Hyper-V) is a plus.</li><li>Strong analytical, communication, and documentation skills.</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>If offered job in Bagh AJK, are you willing to relocate?</li><li>How immediate can you start?</li></ul>Work Location: In person

System Support Engineer - Tier II

Work Generations Pvt Ltd

Work Generations pvt ltd Job Title: : IT Support Officer Department: ITTiming: 4pm to 12am Compensation Package: Market CompetitiveJob Overview:We are seeking a proactive and technically skilled IT Support Officer with 6 Months or 1 years of experience to join our IT team. The ideal candidate will provide hands-on support for end-users, assist with system maintenance, and help ensure smooth IT operations across the organization. You should be comfortable working in a fast-paced environment and troubleshooting a wide range of technical issues.Key Responsibilities:Provide tier 1 and tier 2 technical support to end-users via phone, email, or in personInstall, configure, and maintain hardware (PCs, laptops, printers, mobile devices) and softwareManage and support user accounts, passwords, and access rights in Active Directory, Microsoft 365, etc.Assist with network troubleshooting (LAN, WAN, VPN, Wi-Fi)Support onboarding and offboarding processes for employees (hardware setup, software access, etc.)Assist with IT asset inventory, procurement, and documentationCollaborate with senior IT staff on system upgrades, patches, and maintenance tasksEnsure adherence to IT policies, procedures, and security best practicesEscalate unresolved issues to appropriate teams when necessaryRequirements:Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent experience)6 Months or 1 years of experience in IT support or a similar technical support roleStrong knowledge of Windows OS, Microsoft Office 365, and desktop supportBasic understanding of networking (TCP/IP, DNS, DHCP, VPN)Excellent problem-solving and communication skillsAbility to work independently and manage multiple prioritiesStrong customer service orientationPreferred Qualifications:IT certifications such as CompTIA A+, Network+, Microsoft MTA/MCSA, or similarJob Type: Full-timeWork Location: In person

IT Support Officer

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Provides front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. Responds to, documents, and resolves service issues in a timely manner according to SLAs. Diagnoses hardware/software faults and solves technical and application problems ensuring productivity is in line with set measures and client's adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 Acts as the one of the key contact points for service hub, takes ownership of reported issues, responds to enquiries promptly, provides proper and accurate information and feedback ensuring problems are being recorded and tracked throughout the entire process.
 
 
 Conducts root cause analysis to evaluate and resolve complex problem situations, develops checklist for typical problems, whilst providing Level 1 support, routes unresolved issues in the right direction among the internal teams.
 
 
 Researches, diagnoses, and troubleshoots systems, network problems and hardware and software faults; identifies resolutions to technical problems and responds within agreed time limits to call-outs.
 
 
 Assists with the implementation of processes and service level agreements of incidents management and service request management.
 
 
 Participates in the creation of support knowledge base by communicating IT support manuals, technical notes and articles.
 
 
 Reviews and analyzes all technical issues/incidents and produces reports on various intervals to highlight main causes for findings and thereby suggest/ lead the implementation of technology processes in ISA to assure those analyzed incidents are not repeated.
 
 
 Key Result Responsibilities - Continued
 
 
 Act as a technical expert in evaluating, testing, and implementing new technology such as systems and platforms.
 
 
 Utilizes different communication channels and tools to directly support or remotely guide end users in the different enquiries and problems raised, these channels include: personal visits, telephone calls, e-mails, web, chat etc.
 
 
 Responsible for proper recording and closure of claims; generates timely reports of different nature to capture support services activities when required.
 
 
 Installs, configures, monitors and maintains computer hardware operating systems, applications and networks, replaces parts and upgrades existing ones when and as needed.
 
 
 Supports the roll-out of new applications; sets up new users' accounts, profiles and passwords.
 
 
 Builds good working relationships with stakeholders, business users, suppliers, vendors and other technical teams to resolve any issues related to their provided services and products.
 
 
 Assists in establishing and maintaining a complete and accurate record of all IT assets in ISA and for clients as needed.
 
 
 Performs any other additional duties as directed by the line manager.
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in computer engineering/Computer Science/Information Technology.
 </li>
 <li>
 ITIL Certified.
 </li>
 <li>
 CCNP/ CCIE/ MCSE/ RHEL Certification.
 </li>
 <li>
 Fluent in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 1-2 years in IT Infrastructure support, service desk, 24x7 critical operations preferably in aviation; experience with low cost airline is a plus.
 </li>
 </ul>
</div>

IT Analyst

C Square Consulting (Pvt.) Ltd

Company DescriptionC Square (Pvt) Limited is a customer experience market leader, providing customer engagement solutions using conventional, traditional and digital channels integrated by AI and Genesys platform.Requirements:<ul><li>Minimum 1 year of experience in a related role.</li><li>Strong knowledge of VoIP and/or SIP technologies.</li><li>Proficiency in Linux OS (Fedora based); experience with Dockers and Kubernetes is a plus.</li><li>Hands-on experience with solutions with omni-channel capabilities (Genesys experience is a plus).</li><li>Proficiency in troubleshooting tools like Wireshark, tcpdump, etc.</li><li>Sound understanding of Networking concepts.</li><li>Knowledge of databases like MSSQL and Oracle, including query building.</li><li>Strong troubleshooting skills and a problem-solving mindset.</li><li>Excellent communication skills with prior experience in client support.</li><li>Basic programming knowledge for troubleshooting purposes.</li></ul>Key Responsibilities:<ul><li>Handle tickets on the Ticket Portal and resolve client issues efficiently.</li><li>Diagnose and troubleshoot technical problems.</li><li>Coordinate with relevant teams internally to ensure seamless operations.</li><li>Collaborate with client business and IT teams to understand and address issues and requirements.</li><li>Implement RFCs and lead projects.</li><li>Perform on-site visits for support and implementation as needed.</li><li>Share knowledge within the team to foster collective growth.</li></ul>Job Type: Full-timeWork Location: In person

Support Engineer

Explore 686+ It support engineer in Islamabad this October. Find roles across top companies and apply now to boost your career.