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it support officer

Job description:Location: Naya Nazimabad - Gymkhana04:00PM to 12:00AMJob Summary:The IT Support Officer will be responsible for providing technical assistance and support to staff and clients within the organization. This role includes diagnosing hardware and software problems, managing and troubleshooting IT systems, maintaining network infrastructure, and ensuring smooth IT operations. The IT Support Officer will also be responsible for escalating more complex issues to higher-level technical support when necessary.Key Responsibilities:<ul><li>Provide first-line support to resolve hardware, software, and network-related issues.</li><li>Respond to and resolve IT support tickets in a timely manner.</li><li>Assist employees with setting up and troubleshooting computers, printers, and other peripherals.</li><li>Perform routine maintenance of IT equipment, ensuring optimal performance.</li><li>Install, configure, and update operating systems, applications, and security patches.</li><li>Monitor system performance and identify potential issues before they escalate.</li><li>Troubleshoot and resolve basic network connectivity issues.</li><li>Assist with the configuration and maintenance of routers, switches, and firewalls.</li><li>Maintain network documentation and ensure data backups are performed regularly.</li><li>Ensure compliance with organizational IT policies and procedures.</li><li>Implement security measures to protect data and systems from cyber threats.</li><li>Monitor IT systems for potential vulnerabilities or breaches.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Tdsp

Job Purpose:The IT Support Officer is responsible for providing technical assistance, troubleshooting, and maintenance for all hardware, software, and network systems within the organization. This role ensures the smooth functioning of IT infrastructure and supports staff in resolving IT-related issues promptly.Key Responsibilities:<ul><li>Technical Support:</li><li>Respond to IT support requests via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues for end-users.</li><li>System Installation &amp; Maintenance:</li><li>Install, configure, and maintain operating systems, applications, and hardware.</li><li>Perform regular updates, patches, and security upgrades on all systems.</li><li>Network Management:</li><li>Monitor LAN/WAN, internet connectivity, and wireless networks.</li><li>Troubleshoot connectivity issues and liaise with service providers when required.</li><li>User Account Management:</li><li>Create and manage user accounts, email IDs, and access permissions.</li><li>Ensure compliance with company IT policies for data security and privacy.</li><li>Backup &amp; Data Protection:</li><li>Schedule and maintain regular backups of critical data.</li><li>Implement disaster recovery and data protection measures.</li><li>IT Asset Management:</li><li>Maintain an updated inventory of IT equipment and software licenses.</li><li>Coordinate with vendors for procurement, repair, and warranty services.</li><li>Security &amp; Compliance:</li><li>Implement and monitor antivirus, firewall, and network security protocols.</li><li>Ensure adherence to IT security policies and procedures.</li><li>Training &amp; Documentation:</li><li>Provide basic IT training and guidance to staff on system use.</li><li>Maintain documentation for systems, configurations, and troubleshooting procedures.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>1&ndash;3 years of experience in IT support or helpdesk roles.</li><li>Knowledge of Windows/Linux operating systems, MS Office, and common applications.</li><li>Basic understanding of networking (LAN, WAN, Wi-Fi) and IT security principles.</li></ul>Job Type: Full-timeWork Location: In person

Polymer Bags Manufacturing Company

Key Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and networking issues.</li><li>Install, configure, and maintain computer systems, printers, scanners, and other IT equipment.</li><li>Set up and support event-specific IT infrastructure (Wi-Fi, internet, printers, etc.) at exhibition venues.</li><li>Troubleshoot and resolve issues related to LAN, WAN, VPN, and other connectivity.</li><li>Manage email accounts, user access, and basic cybersecurity measures.</li><li>Maintain inventory of IT assets and ensure regular maintenance.</li><li>Coordinate with external vendors for IT equipment and support.</li><li>Assist in software installations, updates, and backups.</li><li>Monitor IT systems and report irregularities or security threats.</li><li>Document IT processes, procedures, and resolutions for reference.</li></ul>Job Type: Full-timeWork Location: In person

Efrotech Services

GHAZI BROTHERS

We are one of the leading pharmaceutical company in Pakistan. We require energetic and self-motivated individual for the following position to be based at Karachi.IT OfficerQualification:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field.</li></ul>Experience:<ul><li>2 years</li></ul>Responsibilities:<ul><li>Provide first-level support for desktops, laptops, printers, and others IT equipment.</li><li>Troubleshoot hardware, software, and network-related issues.</li><li>Install, configure, and maintain operating systems and applications.</li><li>Manage user accounts, emails, and IT assets.</li><li>Escalate complex issues to senior IT staff when required.</li><li>Maintain IT documentation and inventory records.</li><li>Ensure data backup and system security policies are followed.</li></ul>Skills:<ul><li>Good knowledge of Windows OS, MS Office, and networking concepts.</li><li>Strong troubleshooting skills for hardware/software problems.</li><li>Good communication and problem-solving skills.</li><li>Certifications like CCNA and MCSC will be considered a strong plus.</li></ul>Send your CV with confidence at: career@ghazibrothers.com.pk Or apply online at: https://ghazibrothers.com/apply-nowApplication submission deadline: 06 September 2025Job Type: Full-timeWork Location: In person

IT Officer

United King

Job Summary:The Officer IT will be responsible for ensuring the smooth operation of IT infrastructure, providing technical support, and maintaining network security. This role involves troubleshooting hardware and software issues, managing POS systems, and supporting IT functions within a retail environment.Key Responsibilities:<ul><li>Provide LAN/WAN support and troubleshoot network connectivity issues.</li><li>Install, configure, and maintain Windows operating systems and related software.</li><li>Manage domain configurations and network setup for seamless operations.</li><li>Offer IT support, particularly in the retail sector, ensuring minimal downtime.</li><li>Maintain and troubleshoot POS systems to support retail operations.</li><li>Set up and manage CCTV, NVR systems, network cabling, and switch configurations.</li><li>Install, configure, and maintain time attendance machines for workforce management.</li><li>Configure and troubleshoot printer sharing issues across the network.</li><li>Set up and manage WiFi routers, ensuring stable and secure connections.</li><li>Configure firewall settings to enhance network security.</li><li>Handle server installations and ensure proper maintenance.</li></ul>Requirements:<ul><li>Proven experience in IT support, preferably in the retail industry.</li><li>Strong knowledge of LAN/WAN networking, firewall configurations, and domain management.</li><li>Expertise in installing and troubleshooting Windows-based systems and software.</li><li>Hands-on experience with POS system support and troubleshooting.</li><li>Proficiency in CCTV installation, NVR setup, and network cabling.</li><li>Familiarity with time attendance machines and printer-sharing configurations.</li><li>Ability to work independently, troubleshoot technical issues, and provide timely solutions.</li><li>Must be comfortable in rotational shifts.</li><li>High level of honesty, reliability, and professionalism.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree or diploma in IT, Computer Science, or a related field.</li><li>Certifications in networking, system administration, or IT security (e.g., CCNA, MCSA) are a plus.</li><li>Immediate joiners are highly desired.</li><li>Must have own conveyance (bike)</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li><li>Do you have own conveyance?</li><li>For which shift you are applying?</li></ul>a) Morning - 08 AM to 05 PMb) Evening - 04 PM to 01 AMWork Location: In person

Officer - IT

STAR HR Services Group

BASIC INFORMATION ON THE ROLE<ul><li>Position Name: Senior Application Support Officer</li><li>Division: Middle Management &ndash; Information Technology</li><li>Title: Senior Application Support Officer</li><li>Grade: M3</li><li>Reporting To: Team Lead of the concerned area (as per organogram)</li><li>Direct Reports: Not Applicable</li></ul>------------------JOB PURPOSEThis position is responsible for providing high-level support and maintenance for the company's network and application systems. This role involves troubleshooting and resolving network issues, ensuring optimal performance of applications, and providing guidance to junior support staff.Core Responsibilities:<ul><li>Monitor the health and performance of business-critical applications to ensure high availability and responsiveness.</li><li>Provide first and second-level support to end-users for application-related queries and technical issues.</li><li>Troubleshoot errors, analyze logs, and resolve incidents within defined service level.</li><li>Respond to basic user inquiries and issues related to hardware, software, and network access.</li><li>Provide initial troubleshooting for common problems, escalating unresolved issues to higher support levels.</li><li>Troubleshoot and resolve more complex issues involving operating systems, business applications, and network connectivity.</li><li>Support users in configuring and resolving intermediate hardware/software issues and network configurations.</li></ul>People Management Responsibilities:<ul><li>Ensure effective administration and discipline for self and team, including adherence to break schedules, attendance, overtime, leave policies, and dress code standards, where applicable.</li><li>Monitor and manage the achievement of individual and team performance, ensuring accountability and consistent performance where applicable.</li><li>Ensure continuous training and development opportunities for self and direct reports; mentor and assist junior staff as needed.</li><li>Ensure Quality, Occupational Health, Safety &amp; Environmental Compliance.</li><li>Promote &amp; maintain a culture of self and team motivation, engagement, and happiness.</li><li>Provide technical guidance, coaching, and support to support staff to build team capabilities and ensure quality outcomes.</li></ul>Strategic Responsibilities:<ul><li>Assist the lead of the concerned area in decision-making by providing analysis, data, inputs, research, and information.</li></ul>QualificationsEducational and Technical Qualifications: Min. 12 years of Education, i.e., HSC / FSC / DAE, preferably in Sciences/ CommerceLanguage Skills: Proficiency in reading, writing, and speaking EnglishYears Of Experience: Preferably 2-3 Years of experienceNature Of Experience: Relevant ExperienceURGENT REQUIREMENT......Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Trouble Shooting: 3 years (Preferred)</li><li>Support for Hardware &amp; Software, : 3 years (Required)</li><li>IT: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Senior Application Support Officer - Karachi

Explore 1011+ It support officer in Karachi this September. Find roles across top companies and apply now to boost your career.

1011 it support officer jobs IN Karachi

IT Support Officer

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Officer - IT

Senior Application Support Officer - Karachi