clinical support specialist tier 1 Jobs in San Francisco United States

clinical support specialist tier 1

information systems supervisor ii Jobs in San Francisco United States

information systems supervisor ii

interior designer ii Jobs in San Francisco United States

interior designer ii

it support specialist i/ii Jobs in San Francisco United States

it support specialist i/ii

practice support specialist Jobs in San Francisco United States

practice support specialist

it support specialist i ii

Sideman & Bancroft LLP

<div>
 
 
 About the Firm
 
 
 
 Sideman &amp; Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
 
 
 
 
 
 
 The Role
 
 
 
 We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3&ndash;5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
 </li>
 <li>
 Troubleshoot, document, and resolve incidents in a timely and professional manner.
 </li>
 <li>
 Configure and maintain workstations, laptops, and mobile devices.
 </li>
 <li>
 Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
 </li>
 <li>
 Assist with network and security support, including:
 </li>
 <li>
 Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
 </li>
 <li>
 Supporting endpoint and data security measures and ensuring adherence to firm policies.
 </li>
 <li>
 Helping implement system updates and patches under IT direction.
 </li>
 <li>
 Participate in system rollouts, upgrades, and security initiatives.
 </li>
 <li>
 Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
 </li>
 <li>
 Uphold data security and confidentiality standards.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 <ul>
 <li>
 Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
 </li>
 <li>
 &nbsp;3&ndash;5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
 </li>
 <li>
 Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
 </li>
 <li>
 Familiarity with document management systems (e.g., iManage, NetDocuments).
 </li>
 <li>
 Solid understanding of networks, PCs, printers, and common peripherals.
 </li>
 <li>
 Strong troubleshooting, communication, and client service skills.
 </li>
 <li>
 Ability to manage competing priorities in a deadline-driven environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills (Our &ldquo;Unicorn&rdquo; Wish List)
 
 
 
 
 Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
 
 
 
 
 
 <ul>
 <li>
 Experience providing technical training (one-on-one, small group, or classroom).
 </li>
 <li>
 Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
 </li>
 <li>
 Ability to troubleshoot complex document issues and support users on best practices.
 </li>
 <li>
 Experience creating user guides, quick reference materials, or training documentation.
 </li>
 <li>
 Familiarity with Microsoft Active Directory and Exchange Administration.
 </li>
 <li>
 Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
 </li>
 <li>
 Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp; Attributes
 
 
 
 
 
 <ul>
 <li>
 Ability to take on projects or tasks with clear instruction, then own the work and outcome.
 </li>
 <li>
 Confidence to ask questions and seek clarification when needed.
 </li>
 <li>
 Willingness to provide backup support to other IT team members in whatever ways are most helpful.
 </li>
 <li>
 Strong teamwork orientation combined with a professional demeanor.
 </li>
 <li>
 Appetite to learn and a drive to progressively expand technical knowledge.
 </li>
 <li>
 Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits.
 </li>
 <li>
 Professional growth opportunities in both technical support and training.
 </li>
 <li>
 A collaborative, team-oriented environment where technology is critical to client service.
 </li>
 <li>
 Hybrid work schedule
 </li>
 <li>
 Salary range is $105k to $115k
 </li>
 </ul>
</div>

IT Support Specialist I/II

ASHBY

<div>I&rsquo;m Megan, the Revenue Accounting Manager at Ashby. I am thrilled to be hiring our first Billing Specialist to join our team! I joined Ashby about a year and a half ago, and have really appreciated the collaborative environment and the energy that comes with being part of a fast-growing company. We are looking for a detail-oriented and motivated Billing Specialist to support the end-end billing process for a high-growth SaaS business. The ideal candidate is detail-oriented, organized, and thrives in a dynamic environment focused on long-term impact and timely execution.
As we prepare for our first financial audit and continue to scale, this role offers strong growth potential. You&rsquo;ll play a key role in ensuring billing accuracy, process improvement, responding to customer inquiries, and partnering cross-functionally on revenue-related initiatives. We&rsquo;re seeking someone who embraces change and brings a proactive, solutions-focused mindset to evolving our billing practices.
Key Responsibilities<ul><li>
Review customer contracts and ensure accurate billing setup in the system</li><li>
Process subscription changes, upgrades, downgrades, and renewals</li><li>
Ensure billing completeness on a monthly basis</li><li>
Apply customer payments</li><li>
Assist with collections efforts, including monitoring aging reports and following up with customers</li><li>
Respond to customer billing inquiries in a timely and professional manner</li><li>
Support revenue-related reporting and analysis</li><li>
Assist with audit requests and documentation</li><li>
Partner cross-functionally on process improvements related to quote-to-cash</li><li>
Support ad-hoc accounting and finance projects as needed</li></ul>
Qualifications<ul><li>
2+ years of billing experience (SaaS experience strongly preferred)</li><li>
Experience with subscription billing models</li><li>
Strong excel skills and comfort working with data</li><li>
Excellent attention to detail and organizational skills</li><li>
Ability to manage multiple priorities in a high-growth environment</li></ul>
You Should Apply If:<ul><li>
You are solutions oriented. You balance creative problem-solving with strong operational follow-through. You don&rsquo;t just identify issues, you take ownership and drive them to resolution.</li><li>
You are detail oriented. Accuracy and precision are critical in this role. You take pride in clean data, well-documented processes, and getting the numbers right.</li><li>
You are adaptable. You embrace continuous learning and actively apply new insights to improve your work. You&rsquo;re comfortable refining processes as the business evolves.</li></ul>
This Role May Not Be a Fit If:<ul><li>
You prefer a fully in-office environment. This is a remote role and is best suited for self-starters who thrive in an independent setting and manage their time effectively.</li><li>
You&rsquo;re uncomfortable with change. We are a rapidly growing company. Processes will evolve, systems may change, and priorities may shift. Flexibility and resilience are critical to success.</li></ul>
Interview Plan
At Ashby, we design our interview process to help you show your best self. Here&rsquo;s what to expect:<ul><li>
A 30-minute intro call with Michelle (Recruiter)</li><li>
A 45-minute interview with Megan (Hiring Manager)</li><li>
A take-home assignment, which you&rsquo;ll have 30 mins to discuss with the hiring team.</li><li>
A 30-minute interview with Emily (Director of Accounting)</li><li>
A final round with a panel of interviewers.</li></ul>
Benefits<ul><li>
Competitive salary and equity.</li><li>
Opportunity to work with a talented and passionate team.</li><li>
10-year exercise window for stock options. You shouldn&rsquo;t feel pressure to purchase stock options if you leave Ashby &mdash;do it when you feel financially comfortable.</li><li>
Unlimited PTO. Expect &ldquo;Vacation?&rdquo; in our one-on-one agenda until you start taking it .</li><li>
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.</li><li>
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!</li><li>
$100/month education budget with more expensive items (like conferences) covered with manager approval.</li></ul>
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $60K - $85K</div>

Billing Specialist

US Department of Veterans Affairs

Inpatient Mental Health Nurse Manager

L.E.K. Consulting

<div>
 Location
 
 
 San Francisco
 
 
 
 Job Description
 
 
 
 
 About L.E.K. Consulting:
 
 
 
 L.E.K. Consulting (&ldquo;L.E.K.&rdquo;) is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact. It is uncompromising in its approach to helping clients consistently make better decisions, delivering improved business performance, and creating greater shareholder returns. The firm advises and supports global companies that are leaders in their industries &mdash; including the largest private and public sector organizations, private equity firms, and emerging entrepreneurial businesses. Founded more than 35 years ago, L.E.K. employs more than 2,200 professionals across the Americas, Asia-Pacific, and Europe and is recognized as a top consulting firm to work for. For more information, go to www.lek.com.
 
 
 
 Overview Of Service Desk Analyst I
 
 
 
 The L.E.K. IT Department is seeking a Service Desk Analyst I to join the team. This position will report directly to the Regional Service Desk Manager.
 
 
 The Service Desk Analyst I provides excellent face to face customer service, follows instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self-motivated.
 
 
 
 Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Providing level 1 support to the L.E.K. global staff via multiple communication channels including but not limited to phone, video, chat, in person, and email
 </li>
 <li>
 Troubleshooting hardware and software issues courteously and expeditiously
 </li>
 <li>
 Keeping inventory accurate and assessing the requirement for IT equipment
 </li>
 <li>
 Answering and appropriately handling customer support requests via phone, e-mail, voice mail, and instant messaging.
 </li>
 <li>
 Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection etc.
 </li>
 <li>
 Liaising with regional admin or smart hands to setup/reimage laptops in remote offices when required
 </li>
 <li>
 Managing IT equipment upgrades for the region
 </li>
 <li>
 Work with supplier warranty to repair broken laptop and mobile
 </li>
 <li>
 Other IT related functions and projects as requested that are not limited to daily support
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Understanding of PCs, tablets, mobile phones, peripherals, and various operating systems including but not limited to Windows, Apple iOS, and Android
 </li>
 <li>
 An aptitude for acquiring technical skills and an eagerness to learn about all L.E.K. software and hardware
 
 
 </li>
 </ul>
 
 Work Style
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent customer service, including empathic listening skills
 </li>
 <li>
 Solid self-starter with the ability to work in a team environment
 </li>
 <li>
 Excellent follow-up skills to see tasks through to resolution and communicate problem status to end users such as notification of completion, notification of delay, and rationale
 </li>
 <li>
 Excellent organizational skills, prioritizing and managing multiple tasks
 </li>
 <li>
 Solid ability to offer and accept feedback and constructive suggestions
 </li>
 <li>
 Strong people skills and a knack for problem solving
 
 
 </li>
 </ul>
 
 Professional Experience &amp; Education
 
 
 
 <ul>
 <li>
 Experience in a customer focused role
 </li>
 <li>
 Associates and/or bachelor's degree or certificate program
 
 
 </li>
 </ul>
 For more information and to apply, go to
 
 
 <ul>
 <li>
 L.E.K. Consulting is an Equal Opportunity Employer
 </li>
 <li>
 L.E.K. Consulting has a hybrid work model in place for our U.S. offices.
 </li>
 <li>
 In California, the base salary is between $40,000 - $45,000 (USD); placement within this range will vary based on experience and skill level. L.E.K. also offers a performance bonus, profit sharing and other benefits.
 </li>
 <li>
 Applicants for this position must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring sponsorship for visas, including but not limited to TN, H1-B, F-1, STEM OPT/CPT, or any other work authorization.
 </li>
 </ul>
</div>

Service Desk Analyst

Adapt: A Behavioral Collective, Inc.

Behavioral Therapist (ABA) &ndash; $22&ndash;$28/hrAdapt: A Behavioral Collective is seeking Behavioral Therapists to provide direct ABA services to children with Autism Spectrum Disorder. This role is ideal for individuals who enjoy hands-on work, meaningful client relationships, and being part of a collaborative clinical team.We welcome both entry-level candidates and experienced therapists looking to grow within the field of ABA.Immediate openings &ndash; interviews scheduled within one week.*Why Join Adapt?<ul><li>Competitive hourly pay ranging from $22&ndash;$28/hr, based on experience.</li><li>Paid training + RBT support</li><li>Mileage reimbursement</li><li>Supportive clinical leadership</li><li>Growth into senior roles</li></ul>Schedule &amp; Work Model<ul><li>Part-time or full-time availability (approximately 15&ndash;30 hours per week)</li><li>Opportunity to increase hours as cases are added</li><li>Services are primarily delivered in person; limited telehealth sessions may be available after 90 days</li></ul>Primary Duties<ul><li>Deliver individualized, one-on-one ABA therapy</li><li>Support skill development in communication, social interaction, and daily living</li><li>Follow treatment plans designed by clinical supervisors</li><li>Accurately document session data and client progress</li><li>Communicate consistently with supervisors and team members</li><li>Provide peer support and guidance for newer staff (experienced roles)</li></ul>Pay &amp; Benefits<ul><li>$22&ndash;$23/hour (Behavior Therapist I)</li><li>$24&ndash;$28/hour (Behavior Therapist II)</li><li>Paid onboarding and training</li><li>RBT certification support</li><li>Possible sign-on incentive</li><li>Mileage and drive-time reimbursement</li><li>Wellness stipend and monthly raffles</li><li>Paid time off and holidays*</li><li>Simple IRA with employer contribution*</li><li>Tuition assistance*</li><li>Partial phone reimbursement</li><li>Team outings and social events</li><li>Long-term sabbatical option after 5 years</li></ul>*Benefits marked with an asterisk become available following a 90-day introductory period.Minimum Requirements<ul><li>Valid driver&rsquo;s license and reliable transportation</li><li>Bachelor&rsquo;s degree (completed or in progress) in a related field or applicable ABA experience</li><li>Ability to meet health and clearance requirements (TB test, fingerprinting, immunizations)</li><li>Access to a smartphone, computer, and internet</li><li>Work Location: In-home services throughout the San Mateo County / Peninsula area (including Redwood City, San Mateo, South San Francisco, Daly City, Palo Alto, and surrounding communities).</li></ul>Ideal Candidate Qualities<ul><li>Dependable and punctual</li><li>Comfortable receiving feedback and direction</li><li>Communicates clearly and professionally</li><li>Works well in a team-based environment</li><li>Motivated to learn and grow in the ABA field</li><li>Genuinely enjoys working with children and families</li></ul>About AdaptAdapt: A Behavioral Collective is committed to ethical, individualized ABA services and a supportive workplace culture. We invest in our team and value collaboration, transparency, and long-term growth.Apply today to join our team:www.adaptbehavioralcollective.comJob Types: Full-time, Part-timePay: $22.00 - $28.00 per hourExpected hours: 20 &ndash; 35 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you own a personal vehicle that you can drive from client to client? Please note that rideshare options, public transportation, or other non-personal vehicle methods do not qualify as reliable transportation for this role.</li><li>What areas within the Peninsula are you comfortable traveling to for sessions? (Mileage between client homes is reimbursed.)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: On the road

Behavior Technician (RBT) – Peninsula Area, $22–$28/hr, Paid Training

Heliux

<div>
 
 About Heliux
 
 
 
 Heliux is a software platform that unifies and accelerates enterprise-wide operations for manufacturers. Our centralized operating system models cross-functional teams, workflows, and data into a single system of execution.
 
 
 Powering organizations across engineering, planning, supply chain, production, quality, accounting, and more, Heliux enables manufacturers to intelligently optimize end-to-end operational and financial performance.
 
 
 Headquartered in San Francisco, CA, Heliux is on a mission to drive unprecedented velocity in manufacturing. We&rsquo;re proudly backed by New Stack Ventures, Marlinspike, Humba Ventures, Amplify.LA, Crosscut Ventures, and Lux Capital.
 
 
 
 About The Role
 
 
 
 Engineers at Heliux are directly responsible for end-to-end design, development, and delivery of our core software platform:
 
 
 <ul>
 <li>
 Acquire expertise in hardware engineering and manufacturing through immersive, hands-on problem-solving with our customers.
 </li>
 <li>
 Rapidly design, build, test, deliver, and maintain complex software systems that are performant, reliable, and scalable.
 </li>
 <li>
 Contribute to the high-level technical direction of both the organization and the platform to ensure we are always accelerating the velocity of our work.
 </li>
 <li>
 Relentlessly solve any and all technical problems that stand in the way of company objectives&mdash;and therefore, our success.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Proven experience building complex, scalable software systems from zero-to-one&mdash;i.e., problem identification to production-grade solution.
 </li>
 <li>
 Demonstrated proficiency in programming languages such as Rust, Python, Java, TypeScript, or similar.
 </li>
 <li>
 Inherent desire to operate with extreme levels of urgency across all aspects of life and work.
 
 
 </li>
 </ul>
 
 About Our Stack
 
 
 
 <ul>
 <li>
 Frontend: React, TypeScript, NextJS, ThreeJS
 </li>
 <li>
 Backend: Rust, Python w/ FastAPI and Flask
 </li>
 <li>
 Database &amp; Infra: PostgreSQL, DynamoDB, Standard and Government AWS: RDS, S3, ECS, SQS
 </li>
 <li>
 Runtime: Electron, Docker
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive compensation package, including company equity.
 </li>
 <li>
 Healthcare coverage across medical, dental, and vision.
 </li>
 <li>
 Unlimited PTO.
 </li>
 <li>
 Monthly company-sponsored lunches and/or outings.
 
 
 </li>
 </ul>
 All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
 
 
 
 ITAR Requirements
 
 
 
 To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
 
 
 <ul>
 <li>
 1157, or (iv) Asylee under 8 U.S.C.
 </li>
 <li>
 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
 </li>
 </ul>
</div>

Software Engineer

McGuireWoods LLP

<div>Overview:
<div>
We are seeking a Senior Practice Support Specialist to serve as a strategic litigation technology partner to our attorneys and case teams. This role supports complex litigation matters across the full eDiscovery lifecycle - from early data strategy and processing through trial presentation. The ideal candidate is a highly collaborative team player who combines deep technical expertise with strong legal knowledge and a client-service mindset.</div><div> 
</div><div>McGuireWoods, one of the world&rsquo;s leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance. Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data.</div>
Responsibilities:
<ul><li>Partner closely with attorneys, paralegals, IT, and vendors to deliver seamless litigation technology support</li><li>
Advise case teams on best practices across the full EDRM lifecycle</li><li>
Lead complex eDiscovery workflows, including data processing, document review management, and productions</li><li>
Provide hands-on trial support, including deposition synchronization, video clips, exhibit management, and in-court presentation</li><li>
Serve as a consultative resource on defensible, cost-effective data management strategies</li><li>
Act as a subject matter expert in litigation support tools and emerging technologies</li><li>
Provide training and mentorship to team members</li><li>
Participate in on-call support and provide after-hours assistance as required</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree required (Information Technology, Computer Information Systems, or related discipline preferred)</li><li>
Legal background required, with in-depth knowledge of litigation processes</li><li>
Extensive experience supporting complex litigation matters</li><li>
Strong proficiency in RelativityOne, Nuix, LAW PreDiscovery, and trial presentation software (OnCue preferred)</li><li>
Demonstrated ability to manage multiple priorities and work effectively under pressure</li><li>
Exceptional communication and client service skills</li><li>
Highly collaborative team player with the ability to work independently</li><li>
Willingness to travel and provide on-call support as needed</li></ul><div>
Have more questions? Connect with a recruiter directly. #LI-KB1</div></div>

Sr. Practice Support Specialist

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