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practice support specialist

Wilson Sonsini Goodrich & Rosati

<div><div><div><div><div>Opening Type:</div>
<div><div>Business Professionals</div>
</div></div><div><div>Location:</div>
<div><div>San Francisco</div>
</div></div></div><div><div>One Market Plaza</div>
<div>Spear Tower, Suite 3300</div>
<div>San Francisco</div>
<div>CA</div>
<div>94105-1126</div>
<div>US</div>
</div><ul><li>415-947-2000</li></ul><br>
</div><div><p>Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.</p>
<p>The Practice Support Specialist operates with a high level of autonomy providing senior level administrative and practice support to a partner and clients. This role is essential in the success of the partner&rsquo;s practice and provides substantial business development support. In addition to handling core responsibilities essential in client service, workflow coordination, and operations, the Practice Support Specialist also manages complex client and matter maintenance and onboarding, tracks time-sensitive projects, and facilitates enhanced communication with high-profile clients and stakeholders. At all times, the individual represents the firm and the partner in a highly polished and professional manner.</p>
<p>This position is eligible for a hybrid work schedule (three days per week onsite).</p>
<h2 class="jobSectionHeader"><b>Client and Matter Management</b></h2>
<ul><li>Serve as a primary support contact for clients and external parties.</li>
<li>Facilitate new business intake processes, including opening new clients and matters and managing conflict checks.</li>
<li>Prepare and finalize engagement letters.</li>
<li>Work with pricing team on setting up and tracking client matter budgets.</li>
<li>Perform client-related research and coordinate follow-up with attorneys; respond to requests for audit letters and basic corporate documentation.</li>
<li>Support workflow management and team communication by updating task lists.</li>
<li>Draft and prepare complex waiver and disclosure letters for client matters and transactions.</li>
<li>Utilize digital automation tools (e.g. Neuron) to assist with drafting board minutes.</li>
<li>Provide documents for closing client deals when requested.</li>
<li>Build relationships crucial to the success of onboarding clients; focusing on the wants, needs and interests of the clients.</li>
<li>Provide assistance in drafting board minutes when attorney attends board meetings.</li>
<li>May provide assistance in updating minute books.</li>
</ul><h2 class="jobSectionHeader"><b>Business Development and Marketing Support</b></h2>
<ul><li>Proactively prepare attorney for client pitches, networking meetings, client-facing presentations and industry events.</li>
<li>Provide research on prospective clients in preparation for client meetings in coordination with the Competitive Intelligence Team.</li>
<li>Prepare pitch decks in coordination with Business Development.</li>
<li>Work with Business Development to identify potential contacts with clients and prospects (&ldquo;who-knows-who&rdquo; research).</li>
<li>Communicate with Business Development on attorney travel schedule to facilitate suggested meetings with clients, prospects and networking contacts.</li>
<li>Enter and track all business development activity in Salesforce to support client tracking and marketing initiatives. Maintain and update client contact records, track engagement activity, and ensure data accuracy and integrity within Salesforce.</li>
<li>Categorize contacts, adding contacts to relevant communication lists and monitoring outreach efforts to said contacts, helping the partner stay in touch with priority contacts.</li>
<li>Suggest and manage client communications on relevant industry/legal developments and prepare client alerts.</li>
<li>At partner&rsquo;s request, make introductions between clients and VCs on behalf of partner.</li>
<li>Ensure clients and prospects are invited to firm events and trainings.</li>
<li>Assist with social media and marketing initiatives by managing social media content, drafting messages and posts.</li>
<li>Maintain partner&rsquo;s bio and social media profile(s) with relevant new information such as new key clients, and significant experience.</li>
</ul><h2 class="jobSectionHeader"><b>Practice Group Support</b></h2>
<ul><li>Organize and plan practice group summits, meetings, trainings, and events, including preparing agendas and coordinating catering, room reservations, and technology needs.</li>
<li>Work with Professional Development to facilitate attorney training needs.</li>
<li>Work with Career Development to arrange associate staffing on clients when necessary.</li>
<li>Ensure Career Development is conducting regular meetings with associates and serve as the conduit for information between CD and partner.</li>
<li>Work closely with Attorney Recruiting to manage the practice group&rsquo;s recruiting and hiring needs.</li>
<li>Provide backup support to other partners or team members as necessary, demonstrating flexibility and adaptability with a positive demeanor.</li>
<li>Review lawyer productivity reports, flag low productivity for partner, and address as directed by partner.</li>
<li>Project management of key practice administration initiatives.</li>
</ul><h2 class="jobSectionHeader"><b>Email and Calendar Management; Meeting Coordination</b></h2>
<ul><li>Manage a high volume of emails and calendar appointments and scheduling internal and client meetings.</li>
<li>Keep partner well informed of upcoming commitments and responsibilities, follow up appropriately and proactively and provide solutions to calendar conflicts/jams.</li>
<li>Monitor and triage high-volume attorney inboxes, identifying and addressing priority action items.</li>
<li>Oversee and manage partner calendar, ensuring partner remains aligned with priorities, on schedule, and fully equipped for upcoming meetings and commitments.</li>
<li>Arrange conference calls and manage logistics for meetings and events, including catering, room reservations, and technology coordination.</li>
<li>Coordinate and manage logistics for client board meetings, including catering, room reservations, and technology coordination.</li>
<li>Screen calls and in-person requests while using excellent judgment when responding to various requests for time in a &ldquo;gatekeeper&rdquo; role to ensure the partner&rsquo;s schedule is followed.</li>
</ul><h2 class="jobSectionHeader"><b>Timekeeping, Billing and Expense Management</b></h2>
<ul><li>Work with Pricing on new client and matter fee arrangements and discounts and facilitate necessary approvals.</li>
<li>Facilitate entering attorney time into the firm&rsquo;s timekeeping system with accuracy and attention to deadlines.</li>
<li>Generate time entries for attorney based on documented meetings, calls, and other known activities.</li>
<li>Manage the prebill editing process within the firm&rsquo;s paperless billing system by incorporating attorney revisions and ensuring attorneys complete their reviews promptly, helping to keep the billing process on track and running efficiently. Check prebills for conformity to special billing engagement arrangements.</li>
<li>Assist in monitoring A/R and collections and identifying issues, working closely with account manager.</li>
<li>Facilitate processing expense reimbursements and vendor invoices, ensuring timely handling and accurate submission of documentation<b>.</b></li>
</ul><h2 class="jobSectionHeader"><b>Travel Coordination</b></h2>
<ul><li>Arrange detailed and complex travel arrangements in collaboration with the travel team, providing all necessary details to attorney, accounting for time zones and attorney preferences.</li>
<li>Add detailed travel itinerary information to attorney calendar and proactively keep attorney on track while traveling.</li>
<li>Reserve hoteling offices via the firm&rsquo;s booking system and ensure building security access in other firm offices.</li>
</ul><h2 class="jobSectionHeader"><b>Document Management and Production</b></h2>
<ul><li>Utilize applications supported by the team and firm (e.g., Litera Transact, Contract Express, FTP).</li>
<li>Prepare, proofread, and edit correspondence and legal documents, ensuring accuracy and adherence to firm standards.</li>
<li>Assist with document processing including formatting and PDF conversions.</li>
<li>Organize and save files and emails using the firm&rsquo;s document management systems (e.g., NetDocs) in accordance with records management guidelines and assist with file maintenance, clean-up, and records processing; ensure timely closing of client files.</li>
<li>Coordinate DocuSign requests, courier services, and mailings.</li>
<li>Prepare signature packets, assist with client audit letters, and respond to document requests.</li>
<li>Create and manage Box data rooms as needed.</li>
</ul><h2 class="jobSectionHeader"><b>Knowledge Management and Practice Support</b></h2>
<ul><li>Oversee KM deal tracking submissions made by assigned attorney and follow up to ensure data accuracy and timely updates.
</li><li>Ensure KM materials relevant to the practice group are current and complete.</li>
</ul><h2 class="jobSectionHeader"><b>Administrative, Operational, and Compliance Support</b></h2>
<ul><li>Liaise with internal departments (IT, Finance, Distribution, Records, KM, etc.) for issue resolution and support.</li>
<li>Utilizes firm resources for administrative tasks, effectively delegating basic tasks to Document Services, Administrative Resource Team and Executive Assistants.</li>
<li>Actively looks for ways to apply new methods of working, create efficiencies and improvements in work processes.</li>
<li>Support internal processes related to supply requests, mail handling, and coordination of compliance-related tasks.</li>
<li>Maintain and update attorney memberships and MCLE tracking.</li>
<li>Manage seminar and training registrations for attorney, including coordinating the internal approval process.</li>
<li>Support special projects as assigned (e.g. press reviews or internet research for client matters) and perform additional duties as a natural extension of the role.</li>
</ul><h2 class="jobSectionHeader"><b>Education and/or Work Experience Requirements:</b></h2>
<ul><li>Bachelor&rsquo;s degree preferred.</li>
<li>5+ years of experience providing administrative support to attorneys, with a strong track record of managing complex workflows, client matters, and competing priorities in a professional services environment.</li>
<li>Advanced proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel), PDF editing tools, and proficient with AI tools and platforms used for drafting, scheduling, research, and workflow optimization.</li>
<li>Demonstrated expertise in legal administrative systems and firm tools such as document management systems, CRM platforms (e.g., Salesforce), timekeeping software, and project tracking tools (e.g., Asana).</li>
<li>Exceptional organizational skills, attention to detail, and ability to communicate clearly and professionally, both verbally and in writing.</li>
<li>Proactive and collaborative work style with the ability to manage multiple assignments, meet tight deadlines, and adapt to shifting priorities.</li>
<li>Strong client service orientation with a high degree of professionalism, discretion, and confidentiality in all interactions.</li>
<li>Ability to mentor colleagues, take ownership of processes end-to-end, and act as a trusted partner to attorneys and internal teams.</li>
<li>Experience supporting fast-paced, high-volume practices and demonstrated project management capabilities.</li>
<li>Team-oriented mindset, with a willingness to provide back-up coverage and contribute to group success.</li>
<li>Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.</li>
<li>Hybrid in-office schedule required, with flexibility to work overtime or adjust hours on short notice based on business needs.</li>
</ul>
<p>The primary location for this job posting is in San Francisco. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate&rsquo;s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows: $49.04 &ndash; $66.35 per hour.</p>
<p>The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.</p>
<p> Equal Opportunity Employer (EOE).</p></div></div>

Practice Support Specialist

McGuireWoods LLP

<div>Overview:
<div>
We are seeking a Senior Practice Support Specialist to serve as a strategic litigation technology partner to our attorneys and case teams. This role supports complex litigation matters across the full eDiscovery lifecycle - from early data strategy and processing through trial presentation. The ideal candidate is a highly collaborative team player who combines deep technical expertise with strong legal knowledge and a client-service mindset.</div><div><br>
</div><div>McGuireWoods, one of the world&rsquo;s leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance. Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data.</div>
Responsibilities:
<ul><li>Partner closely with attorneys, paralegals, IT, and vendors to deliver seamless litigation technology support</li><li>
Advise case teams on best practices across the full EDRM lifecycle</li><li>
Lead complex eDiscovery workflows, including data processing, document review management, and productions</li><li>
Provide hands-on trial support, including deposition synchronization, video clips, exhibit management, and in-court presentation</li><li>
Serve as a consultative resource on defensible, cost-effective data management strategies</li><li>
Act as a subject matter expert in litigation support tools and emerging technologies</li><li>
Provide training and mentorship to team members</li><li>
Participate in on-call support and provide after-hours assistance as required</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree required (Information Technology, Computer Information Systems, or related discipline preferred)</li><li>
Legal background required, with in-depth knowledge of litigation processes</li><li>
Extensive experience supporting complex litigation matters</li><li>
Strong proficiency in RelativityOne, Nuix, LAW PreDiscovery, and trial presentation software (OnCue preferred)</li><li>
Demonstrated ability to manage multiple priorities and work effectively under pressure</li><li>
Exceptional communication and client service skills</li><li>
Highly collaborative team player with the ability to work independently</li><li>
Willingness to travel and provide on-call support as needed</li></ul><div><b>
Have more questions? Connect with a </b><b>recruiter </b><b>directl</b><b>y. </b>#LI-KB1</div></div>

Sr. Practice Support Specialist

ARNOLD & PORTER LLP

<div><p>Arnold &amp; Porter is seeking an Attorney Recruiting Specialist to support our San Francisco and Silicon Valley offices. This role is integral to executing the firm&rsquo;s recruiting strategy for summer associates, entry-level associates, and lateral attorneys. The Specialist partners closely with the Firmwide Director of Attorney Recruiting, hiring partners, Talent Development, and administrative teams to ensure a seamless and high-quality candidate experience from outreach through integration.</p>
<p><b>
Key Responsibilities</b><br>
Strategic Recruiting &amp; Campus Engagement</p>
<ul>
<li>Partner with the Firmwide Director of Attorney Recruiting and hiring partners to develop and execute campus recruiting strategies.</li>
<li>Manage the on-campus interview process, including registrations, scheduling, preparation of interview materials, candidate research, and law school follow-up.</li>
<li>Coordinate law student outreach initiatives and maintain strong relationships with career services professionals, faculty, and former summer associates.</li>
<li>Represent the firm through participation in NALP and local recruiting organizations, staying current on industry trends and best practices.</li>
</ul>
<p>Callback &amp; Offer Process Management</p>
<ul>
<li>Oversee the callback interview process, including candidate communications, scheduling, interviewer coordination, and feedback collection.</li>
<li>Plan and execute callback events and offer visits.</li>
<li>Coordinate weekly decision meetings and assist with candidate selection discussions.</li>
</ul>
<p>Summer Associate Program</p>
<ul>
<li>Lead planning and implementation of the San Francisco and Silicon Valley summer associate programs, including orientation, training coordination, social programming, and communications.</li>
<li>Support mid-summer and end-of-summer evaluations and exit processes.</li>
</ul>
<p>Lateral Recruiting</p>
<ul>
<li>Collaborate with the Firmwide Director and Practice Management to assess lateral hiring needs.</li>
<li>Build and maintain relationships with legal search firms.</li>
<li>Manage lateral candidate processes, including sourcing, interview coordination, and candidate communications.</li>
<li>Support specialized hiring initiatives, including judicial clerks, foreign attorneys, and staff attorneys.</li>
<li>Facilitate successful integration of new associates, including onboarding and mentor/buddy assignments.</li>
</ul>
<p>Operations &amp; Reporting</p>
<ul>
<li>Maintain and update applicant tracking systems (viDesktop).</li>
<li>Prepare recruiting reports and metrics.</li>
<li>Assist with annual survey submissions (Vault, AmLaw, NALP, Chambers Associate).</li>
<li>Support recruiting committee meetings and related initiatives.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Bachelor&rsquo;s degree required.</li>
<li>Minimum of four (4) years of recruiting experience, preferably within a law firm or professional services environment.</li>
<li>Strong understanding of recruiting principles, compliance requirements, and candidate experience best practices.</li>
<li>Proficiency in Microsoft Office and applicant tracking systems.</li>
<li>Demonstrated ability to manage multiple priorities with exceptional attention to detail.</li>
<li>Strong organizational, communication, and presentation skills.</li>
<li>Sound judgment and discretion in handling confidential information.</li>
<li>Strategic mindset with the ability to execute tactically.</li>
<li>Client-service orientation with the ability to collaborate effectively across teams.</li>
<li>Flexibility to work extended hours as needed.</li></ul><br>
<p></p>
<p>
The anticipated base salary for this position is $76,480 to $110,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.</p><br>
<p></p>
<p>
The firm may provide a discretionary bonus annually.</p>
<p>
#LI-HYBRID</p></div>

Attorney Recruiting Specialist

Clarity Pediatrics

<div>
 <strong>
  About Clarity Pediatrics
  <br/>
  <br/>
 </strong>
 Clarity Pediatrics is building a new, virtual, evidence-based model for pediatric chronic care,
 <br/>
 <br/>
 beginning with ADHD. Our mission is to expand into additional chronic conditions&mdash;including
 <br/>
 <br/>
 asthma, allergies, and obesity&mdash;and deliver affordable, science-backed care to the 1 in 3
 <br/>
 <br/>
 children living with chronic conditions.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 The Nurse Care Coordinator (RN) is an integral member of Clarity Pediatrics' interdisciplinary
 <br/>
 <br/>
 care team, collaborating with physicians, advanced practice providers, psychologists, and
 <br/>
 <br/>
 therapists. Under the direction of clinical leadership, the Nurse Care Coordinator ensures
 <br/>
 <br/>
 seamless care delivery for children with chronic conditions by coordinating clinical
 <br/>
 <br/>
 appointments, providing patient and family education, managing medication authorizations, and serving as a primary point of contact between families, providers, and pharmacies.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Care Coordination &amp; Scheduling
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate, schedule, and reschedule clinical appointments across the care team
  </li>
  <li>
   Manage referrals to specialist and external clinical services
  </li>
  <li>
   Proactively follow up with families to reduce gaps in care and no-show rates
  </li>
  <li>
   Support care transitions and continuity across the interdisciplinary team
   <br/>
   <br/>
  </li>
 </ul>
 Patient &amp; Family Education
 <br/>
 <br/>
 <ul>
  <li>
   Provide evidence-based education to families regarding chronic condition management
  </li>
  <li>
   Explain medication regimens, treatment plans, and care goals in accessible language
  </li>
  <li>
   Respond to patient and family inquiries via messaging and phone in a timely manner
  </li>
  <li>
   Support health literacy and empower families to engage actively in their child's care
   <br/>
   <br/>
  </li>
 </ul>
 Medication Management &amp; Pharmacy Coordination
 <br/>
 <br/>
 <ul>
  <li>
   Initiate and manage medication prior authorization requests with insurance payers
  </li>
  <li>
   Communicate with pharmacies to resolve dispensing issues and coordinate refills
  </li>
  <li>
   Track authorization status and escalate delays to the appropriate clinical team member
  </li>
  <li>
   Maintain accurate medication records and document all pharmacy communications
   <br/>
   <br/>
  </li>
 </ul>
 Documentation &amp; Team Collaboration
 <br/>
 <br/>
 <ul>
  <li>
   Document clinical interactions accurately and in a timely manner across multiple EHR
   <br/>
   <br/>
  </li>
 </ul>
 and care management platforms
 <br/>
 <br/>
 <ul>
  <li>
   Participate in interdisciplinary case conferences, team huddles, and quality improvement
   <br/>
   <br/>
  </li>
 </ul>
 meetings
 <br/>
 <br/>
 <ul>
  <li>
   Report patient progress and care gaps to clinical supervisors
  </li>
  <li>
   Identify workflow inefficiencies and contribute to process improvement solutions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Required:
 <br/>
 <br/>
 <ul>
  <li>
   Active Registered Nurse (RN) license in good standing (Associate's, Bachelor's, or
   <br/>
   <br/>
  </li>
 </ul>
 Master's degree in Nursing accepted)
 <br/>
 <br/>
 <ul>
  <li>
   Demonstrated proficiency with multiple technology platforms and electronic health record
   <br/>
   <br/>
  </li>
 </ul>
 (EHR) systems
 <br/>
 <br/>
 <ul>
  <li>
   Strong organizational, communication, and interpersonal skills
  </li>
  <li>
   Ability to manage competing priorities and work collaboratively in a remote, virtual
   <br/>
   <br/>
  </li>
 </ul>
 environment
 <br/>
 <br/>
 <ul>
  <li>
   Comfort working with diverse, medically and socially complex pediatric populations
  </li>
  <li>
   Reliable internet connection and a dedicated workspace suitable for remote work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bilingual English/Spanish
  </li>
  <li>
   Experience in pediatric, chronic care, or care coordination settings
  </li>
  <li>
   Familiarity with prior authorization processes and payer requirements
  </li>
  <li>
   Experience working in underserved or urban environments
  </li>
  <li>
   Familiarity with San Francisco Bay Area community resources
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Logistics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Part-time, contract position (20 hours per week to start)
  </li>
  <li>
   Flexible scheduling &mdash; hours may vary based on patient and team needs
  </li>
  <li>
   Initial 3-month contract with potential for extension
  </li>
  <li>
   $40-50/hour
  </li>
  <li>
   Fully remote
  </li>
  <li>
   No weekend or on-call responsibilities
   <br/>
   <br/>
  </li>
 </ul>
</div>


Nurse Care Coordinator

Sideman & Bancroft LLP

<div>
 <p>
  <strong>
   About the Firm
  </strong>
 </p>
 <p>
  Sideman &amp; Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3&ndash;5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
  </li>
  <li>
   Troubleshoot, document, and resolve incidents in a timely and professional manner.
  </li>
  <li>
   Configure and maintain workstations, laptops, and mobile devices.
  </li>
  <li>
   Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
  </li>
  <li>
   Assist with network and security support, including:
  </li>
  <li>
   Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
  </li>
  <li>
   Supporting endpoint and data security measures and ensuring adherence to firm policies.
  </li>
  <li>
   Helping implement system updates and patches under IT direction.
  </li>
  <li>
   Participate in system rollouts, upgrades, and security initiatives.
  </li>
  <li>
   Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
  </li>
  <li>
   Uphold data security and confidentiality standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
  </li>
  <li>
   &nbsp;3&ndash;5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
  </li>
  <li>
   Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
  </li>
  <li>
   Familiarity with document management systems (e.g., iManage, NetDocuments).
  </li>
  <li>
   Solid understanding of networks, PCs, printers, and common peripherals.
  </li>
  <li>
   Strong troubleshooting, communication, and client service skills.
  </li>
  <li>
   Ability to manage competing priorities in a deadline-driven environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills (Our &ldquo;Unicorn&rdquo; Wish List)
  </strong>
 </p>
 <p>
  <strong>
   Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience providing technical training (one-on-one, small group, or classroom).
  </li>
  <li>
   Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
  </li>
  <li>
   Ability to troubleshoot complex document issues and support users on best practices.
  </li>
  <li>
   Experience creating user guides, quick reference materials, or training documentation.
  </li>
  <li>
   Familiarity with Microsoft Active Directory and Exchange Administration.
  </li>
  <li>
   Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
  </li>
  <li>
   Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Soft Skills &amp; Attributes
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ability to take on projects or tasks with clear instruction, then own the work and outcome.
  </li>
  <li>
   Confidence to ask questions and seek clarification when needed.
  </li>
  <li>
   Willingness to provide backup support to other IT team members in whatever ways are most helpful.
  </li>
  <li>
   Strong teamwork orientation combined with a professional demeanor.
  </li>
  <li>
   Appetite to learn and a drive to progressively expand technical knowledge.
  </li>
  <li>
   Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Competitive salary and comprehensive benefits.
  </li>
  <li>
   Professional growth opportunities in both technical support and training.
  </li>
  <li>
   A collaborative, team-oriented environment where technology is critical to client service.
  </li>
  <li>
   Hybrid work schedule
  </li>
  <li>
   Salary range is $105k to $115k
  </li>
 </ul>
</div>


IT Support Specialist I/II

Samuel Merritt University

<div><div>Description:<br>
</div><div>
Job Description Summary:<br>
</div>
The HSSC Clinical Skills Lab Coordinator (part time) reports to the HSSC Clinical Skills Lab Manager. This position&rsquo;s primary role is to support Clinical Skills, Health Assessment, and Physical Diagnosis labs scheduled in the HSSC. As the Lab Skills Coordinator, the appointee works closely with SMU&rsquo;s academic program faculty and the HSSC faculty/staff to ensure that the facility has the necessary equipment, supplies and environment necessary to provide optimal learning experiences for all HSSC customers.<div><br>
Duties and Responsibilities:</div><div>
DUTIES AND RESPONSIBILITIES</div><div></div><div>
Clinical Skills Lab Coordinator Responsibilities (90%)</div><ul><li>
Monitor the daily HSSC calendars and assist in the set-up and cleanup of equipment and supplies to accommodate the needs of the scheduled educational Clinical Skills Lab, Health Assessment Lab or Physical Diagnosis Lab sessions</li><li>
Assist faculty and students with the operations of skills equipment, e.g., task trainers, manikins, IV pumps, etc.</li><li>
Complete routine maintenance checks of equipment; complete minor repairs as appropriate for the situation</li><li>
Organize supplies and maintain the supply inventory in an orderly and accurate manner, utilizing the current HSSC electronic inventory system</li><li>
Complete routine cleaning of equipment.</li><li>
Collaborate with the CSL Lab Manager and Practice Skills Nurse to provide necessary supplies and equipment for open lab hours for nursing students</li><li>
Maintain a safe environment, conducive to optimal learning: clean, orderly, functional and equipped with supplies</li><li>
Identify and perform basic troubleshooting for equipment malfunctions as required and/or directed by manufacturers, enforcing proper usage and operation by faculty and staff</li><li>
Attend HSSC staff meetings.</li><li>
Perform other duties as required.</li></ul><div></div><div>
Cross coverage for simulation support (10%)</div><ul><li>
Provide additional support for simulation set-ups and turnovers as needed</li><li>
Become proficient in running basic simulation equipment and software (e.g. recording in EMS, Laerdal high fidelity manikins)</li><li>
Assist with simulations as needed for cross-coverage during Simulation Operations Specialist absences</li></ul><div></div><div>
MINIMUM QUALIFICATIONS</div><ul><li>
2+ years of experience with the latest version of Microsoft productivity tools such as Word and Excel</li><li>
1+ years of effective navigation of the Internet as a resource and research tool</li><li>
Demonstrated commitment to service excellence</li><li>
Demonstrated administrative, organizational &amp; prioritizing skills</li><li>
Demonstrated good judgment and critical thinking skills to make suggestions regarding efficiencies and effectiveness and to solve daily problems.</li><li>
Excellent communication and teamwork skills</li><li>
Ability to work independently</li></ul><div></div><div>
EDUCATION &amp; EXPERIENCE:</div><ul><li>
Familiarity with medical supplies and equipment preferred</li><li>
Two years' work experience in a clinical setting preferred</li><li>
Previous experience in a laboratory environment preferred</li><li>
Familiarity with Microsoft collaboration tools such as Teams and PowerApps</li></ul><div></div><div>
PHYSICAL DEMANDS</div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><ul><li>
While performing the duties of this job, the employee is regularly required to speak, hear, stand, walk, and sit; use hands to finger, handle, or feel; fine motor movements may be required when working with simulation equipment</li><li>
On occasion&ndash;and with advanced notice&mdash;the CSL Coordinator participates in clinical simulation scenarios as an actor; preparation for the physical requirements of these roles is provided</li><li>
Lifting and moving up to 50 lbs of supplies and equipment. Ability to navigate mobile material equipment such as hospital beds, gurneys, supply carts will be required</li><li>
Sitting in front of computer monitors and use of keyboards is regularly required</li><li>
The employee must be able to express or exchange ideas by means of the spoken word and receive detailed information through verbal and written communication.</li></ul><div>
Employee Status:</div>
Regular<div>
Exemption Status:</div>
United States of America (Non-Exempt)<div>
Time Type:</div>
Part time<div>
Job Shift:</div><div>
Pay Range:</div>
$26.69 to $30.17 (hourly/non exempt)<div></div>
Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.</div>

HSSC Clinical Skills Lab Coordinator (part time)

Pacific Dental Grou[p

<p><b>Job Overview</b><br/>We are seeking a highly organized and dynamic Dental Office Manager/Treatment Coordinator to lead our dental practice operations and enhance patient care experiences. The ideal candidate will possess extensive medical office management expertise, including proficiency with electronic health record (EHR) systems, practice management software, and billing procedures. This role demands strong leadership skills, a comprehensive understanding of dental and medical terminology, and the ability to coordinate treatment plans effectively. The successful candidate will ensure smooth clinic operations, foster excellent patient relationships, and oversee administrative functions with precision and professionalism.</p><p><b>Duties</b></p><ul><li>Manage daily office operations, including scheduling, patient flow, and administrative workflows to optimize efficiency.</li><li>Coordinate patient treatment plans by explaining procedures, financial options, and insurance coverage clearly and compassionately.</li><li>Oversee billing, coding, and collections processes utilizing dental practice management software such as Eaglesoft or Dentrix.</li><li>Supervise staff including front desk personnel, dental assistants, and hygienists to promote a collaborative team environment.</li><li>Ensure compliance with HIPAA regulations and maintain the confidentiality of medical records and patient information.</li><li>Monitor financial performance through budgeting, fiscal management, and resource allocation to support practice growth.</li><li>Implement policies related to medical administrative support, human resources, and clinic standards aligned with JCAHO or other accreditation requirements.</li><li>Maintain up-to-date knowledge of dental clinic best practices, healthcare management protocols, and EMR/EHR systems like eClinicalWorks or Epic.</li></ul><p><b>Experience</b></p><ul><li>Proven experience in dental office management or healthcare administration within a clinical setting.</li><li>Demonstrated supervisory experience overseeing multidisciplinary teams in a medical or dental environment.</li><li>Extensive knowledge of dental office workflows, billing practices, and insurance claims processing.</li><li>Familiarity with practice management software such as Eaglesoft or Dentrix is essential; experience with EMR/EHR systems like Epic or eClinicalWorks is highly desirable.</li><li>Strong understanding of medical terminology, medical records management, and HIPAA compliance standards.</li><li>Background in fiscal management including budgeting, financial reporting, and resource planning within healthcare settings.</li><li>Prior experience in medical administrative support roles involving acute care or hospital environments is advantageous but not mandatory. Join us in delivering exceptional dental care by leading our team with professionalism, innovation, and dedication to patient satisfaction!</li></ul><p>Pay: $30.00 - $35.00 per hour</p><p>Work Location: In person</p>

Dental Office Manager/Treatment Coordinator

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