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it support specialist ii

Georgia Aquarium

<div><p><b>Position Title</b><b>: </b>IT Support Specialist II</p>
<p><b>
Department</b><b>: </b>1320 - Information Technology</p>
<p><b>
Classification</b><b>: </b>NONEX - Non-Exempt</p>
<p><b>
Employee Type</b><b>:</b> TSN - Team Spec FT Nexe</p>
<p><b>
Direct Report: </b>Assistant Manager, IT</p><br>
<p></p>
<p><b>
Position Summary:</b></p>
<p>
An IT Support Specialist II at Georgia Aquarium is responsible for providing support for desktop, mobile devices, printers, servers, and network infrastructure. Candidate must possess technical and customer service skills as well as strong written and verbal communication skills. This position will require working shifts during and occasionally after business operation hours.</p><p><b><br>
</b></p><p><b>Responsibilities</b><b>:
</b></p><div><ul><li>Offer advanced troubleshooting and support to resolve complex hardware, software, and network issues that are submitted from staff or are escalated from Level 1 helpdesk staff.</li></ul>
<ul><li>Provide support for installation, configuration, and troubleshooting of operating systems (Windows, macOS), business applications, and peripheral devices (printers, scanners, etc.).</li></ul>
<ul><li>Perform basic system administration tasks, including user account management, password resets, and permissions configuration on various systems.</li></ul>
<ul><li>Configure hardware, software, and telecommunications for new hires, location changes, and new needs.</li></ul>
<ul><li>Identify ways to reduce operational costs and improve customer service by automating processes.</li></ul>
<ul><li>Create, maintain, and interpret detailed technical documentation of common issues, solutions, and knowledge base articles to support continuous improvement and user self-service.</li></ul>
<ul><li>Perform computer upgrades, including hard drive replacement, component installation, and specification requirements.</li></ul>
<ul><li>Liaise with external vendors for warranty support, software licensing issues, or other third-party software and hardware support.</li></ul>
<ul><li>Participate in after-hours support or on-call rotation to resolve critical issues outside of normal business hours.</li></ul>
<ul><li>Track, prioritize, and manage tickets using the ticketing system, ensuring timely resolutions.</li></ul>
<ul><li>Assist in training end users on software applications and best practices for system use and security protocols.</li></ul>
<ul><li>Ensure compliance with IT security policies and procedures, assist with security audits, and troubleshoot access or security incidents.</li></ul>
<ul><li>Stay updated with the latest IT policies, tools, and technologies relevant to the helpdesk role.</li></ul>
<ul><li>To perform other duties as workload necessitates.</li></ul></div><br>
<p></p>
<p>
</p><p><b>Qualifications</b><b>:</b></p>
<div>
<ul><li>Degree or relevant experience in Information Technology or related course of study.</li></ul>
<ul><li>Familiarity with common business applications (Microsoft Office 365, collaboration tools, and remote work applications).</li></ul>
<ul><li>Basic knowledge of Active Directory (user account creation, group policies, etc.), file permissions, and other user management systems.</li></ul>
<ul><li>Experience troubleshooting desktop PCs, laptops, printers, and mobile devices (iOS, Android). Familiarity with industry standard computer hardware and peripherals.</li></ul>
<ul><li>Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.</li></ul>
<ul><li>Strong written and verbal communication skills to interact with end users, colleagues, and vendors as well as ability to explain complex technical concepts in non-technical terms to end users.</li></ul>
<ul><li>Customer service-oriented approach, with a focus on delivering a positive end-user experience.</li></ul>
<ul><li>Patience and the ability to handle stressful situations and frustrated users with professionalism.</li></ul>
<ul><li>Strong team collaboration skills and the ability to work independently when necessary.</li></ul>
<ul><li>Experience in a zoo or aquarium preferred but not required.</li></ul>
<ul><li>Aptitude and willingness to expand subject matter expertise in business areas such as ticketing, telecommunications, fundraising, accounting, and HR.</li></ul></div><br>
<p></p>
<p></p>
<p></p><p><b>Physical Demands &amp; Work Environment:</b><b><i>
</i></b></p><p>The physical demands and work environment described here are representative of those that must be met by Team Members to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Team Members with disabilities to perform the essential functions. While performing the duties of this job, Team Members are occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Team Members must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, Team Members may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.</p><br>
<p></p>
<p><b>
Commitment:</b><b><i>
</i></b></p><p>I commit to Georgia Aquarium, Inc. to be a part of the following:</p>
<p><b>
Mission</b>: Georgia Aquarium is a nonprofit committed to inspiring awareness and preservation of our ocean and Aquatic animals worldwide.</p>
<p><b><i>
Vision:</i></b> To be the Premier Aquarium in the World for Science, Entertainment, Education and Conservation.</p>
<p><b><i>
Values: </i></b>Respect, Teamwork, Integrity, Innovation, Leadership, Excellence, Appreciation &amp; Inclusion</p></div><p></p>

IT Support Specialist II

Cooper Carry

<div><p><b>Job Description</b></p>
<p><b>
Title: </b>Experiential Graphic Designer II</p>
<p><b>
O</b><b>verview</b></p>
<p>
Experiential Graphic Designer II is an early career position within the Experiential Graphic Design Studio; however, this designer has 3-5+ years working professional design experience specifically within the experiential/environmental graphic design industry. The primary activity for a Designer II is to develop design or technical solutions along with honing their professional development and skills needed within the Experiential Graphic Design Studio. This designer has the ability to work independently, but with the direction and support of a Senior Level Designer and/or Studio Leader. An EGD Designer II is a contributor to the design team and overall project success.</p>
<p><b>
This position can report to our Charlotte, NC or Atlanta, GA Office.</b></p>
<p><b>
Qualifications</b></p>
<ul>
<li>Graduate of an accredited design program with bachelor's level degree or equivalent design experience in graphic design, environmental graphics, industrial design or visual communication</li>
</ul><ul><li>3-5+ years professional experience within the experiential/environmental graphic design industry.</li>
<li>Understanding of three-dimensional design and built environments.</li>
<li>Strong two-dimensional graphic design, logo design, and branding experience is a plus.</li>
<li>Knowledgeable in all aspects of design phases &ndash; Conceptualization thru Documentation.</li>
<li>Demonstrated ability to produce high quality design</li>
<li>Demonstrated competency with required computer software: (Adobe Creative Suite, CAD Tools, Sketch-up, Word, Excel, etc.)</li>
</ul>
<p><b>Responsibilities</b></p>
<p>
Specific responsibilities may include, but are not limited to, the following</p>
<ul>
<li>Adhere to both Cooper Carry and the Client guidelines and meet deadlines for each project.</li>
</ul>
<p>Refine skills including drawing, rendering, visual and presentation techniques</p>
<ul>
<li>Willingness to learn, accept feedback and constructive criticism from peers, Senior Designers, and Studio Leaders.</li>
<li>Task oriented, accepting direction from others, with the ability to lead small projects and tasks independently.</li>
<li>Ability to make independent design and documentation decisions using discretion and good judgement.</li>
<li>Prepare and produce drawings, design and construction documents, as directed.</li>
<li>Understanding of municipal signage codes, fabrication methods, and general architectural documentation.</li>
<li>Ability to represent Cooper Carry in a professional manner</li>
<li>Awareness of industry, cultural and market trends.</li>
<li>Ability to work on multiple projects and tasks at one time.</li>
<li>Develop Client relationships.</li>
<li>Meet the deadlines and expectations of Team Leaders.</li>
<li>Develop and maintain knowledge of Cooper Carry projects and resources.</li>
<li>Contribute to and promote a collaborative team atmosphere.</li>
<li>Contribute to and support the success of the Experiential Graphic Design studio and the firm.</li>
<li>Seek opportunities for advancement within the Studio and Cooper Carry.</li>
<li>Professional organization membership is not required, but recommended</li>
</ul>
<p><b>Supervisory Responsibilities</b></p>
<p>
This position has no direct supervisory responsibilities; however, an EGD Designer II will assist in mentoring entry level designers while reporting directly to specific Team Leader, Senior Designer and/or Studio Leader.</p>
<p><b>
Physical Demands</b></p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<ul>
<li>Majority of time is spent in sitting position</li>
<li>Ability to move throughout the office either by walking or through assisted means</li>
<li>Ability to participate in site visits either by walking or through assisted means</li>
<li>There are no lifting requirements for this position</li>
<li>Travel to job site or meetings may be required</li>
</ul>
<p>Cooper Carry is an Affirmative Action/EEO Employer who values workplace diversity and consider applications regardless of age, race, gender, religion, color, sex, national origin, genetic information, sexual orientation, veteran status, individuals with disabilities or other status protected by law Cooper Carry provides a drug free workplace.</p></div>

Experiential Graphic Designer II

Prestige Staffing

<div>
 <p>
  <strong>
   Position: Help Desk Support Specialist
  </strong>
 </p>
 <p>
  <strong>
   Location: Downtown Atlanta, GA (In-office 5 days per week)
  </strong>
 </p>
 <p>
  <strong>
   Type: Contract
  </strong>
 </p>
 <p>
  <strong>
   Pay: Up to $24.50 per hour
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DUTIES AND RESPONSIBILITIES:
  </strong>
 </p>
 <ul>
  <li>
   Serves as the primary escalation point for incoming queries and technical issues.
  </li>
  <li>
   Manages and/or assigns projects and tasks to other team members as appropriate
  </li>
  <li>
   Advises, collaborates and assists business units with system enhancements and modifications
  </li>
  <li>
   Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone systems, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
  </li>
  <li>
   Effectively provides user support over the phone, in person, and via remote tools.
  </li>
  <li>
   Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up.
  </li>
  <li>
   Assists users with information security and privacy questions; provides directions for the correct action.
  </li>
  <li>
   Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony.
  </li>
  <li>
   Distributes and reviews user equipment as required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational.
  </li>
  <li>
   Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals.
  </li>
  <li>
   Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices.
  </li>
  <li>
   May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.)
  </li>
  <li>
   Creates user support documentation and instructions.
  </li>
  <li>
   Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents.
  </li>
  <li>
   This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   TECHNICAL SUPPORT, SPECIALIST SKILLS, AND QUALIFICATIONS:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 2-5 years of IT technical support
  </li>
  <li>
   Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.
  </li>
  <li>
   Technical expertise should include Windows 10, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.
  </li>
  <li>
   Proficiency with imaging laptop computers 20h2, 21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.
  </li>
  <li>
   Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.
  </li>
  <li>
   Willing to work off-hours and weekends when required for projects or emergency support.
  </li>
  <li>
   Experience installing, configuring, and supporting network printers and audio/visual equipment
  </li>
  <li>
   Effective use of ticketing systems to track and document incidents (ServiceNow and Sales Force
  </li>
  <li>
   is strongly preferred)
  </li>
  <li>
   Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills
  </li>
  <li>
   Strong team leadership, time management, and coaching and mentoring skills
  </li>
  <li>
   Excellent customer service and communication skills are a must.
  </li>
  <li>
   Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
  </li>
  <li>
   Providing fault analysis to customers&rsquo; core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.
  </li>
 </ul>
 <p>
 </p>
</div>


Help Desk Support Specialist

HNTB Corporation

<div><p><b>What We're Looking For</b></p>
<p>Join our Atlanta team and help shape Georgia&rsquo;s transportation future. As a Public Engagement Communication Specialist II, you&rsquo;ll support major roadway and infrastructure projects in Georgia and work closely with key transportation-related agencies. You&rsquo;ll lead public involvement and outreach efforts, develop clear communication materials and messaging, and engage stakeholders, communities, and travelers on key moments throughout complex project delivery. If you&rsquo;re ready to grow your career and make a meaningful impact, we&rsquo;d love to have you on our team.</p>
<p><b>What You'll Do:</b></p>
<ul><li>Develops and assists with the implementation of communication and outreach strategies to educate the public and stakeholders on infrastructure projects. This could include research, outreach strategies, and best practices.</li>
<li>Conducts routine investigations and collects data needed for effective communications strategies and/or to fulfill federal regulatory outreach requirements, including environmental impact evaluations if applicable.</li>
<li>Prepares and coordinates dissemination of outreach materials, facts and information on project messaging to stakeholders according to the public outreach plan including external agencies, associations, and news organizations using print, periodicals, radio, social and/or visual communication media.</li>
<li>Tracks and maintains routine records and reports related to public involvement meetings, public hearings and outreach events.</li>
<li>Drafts speeches, create and design presentation materials, and/or compose correspondence for use in mailings, meetings, or other public consumption.</li>
<li>Responsible for initial fact checking for reports, articles, and other publications.</li>
<li>Reports key performance indicators (KPIs) to indicate a campaign's milestones.</li>
<li>Helps coordinate community meetings, public forums, working groups and other public meetings including scheduling, determining location, advertising, and ensuring proper setup/tear down and relevant collateral materials according to client expectation and project goals and budget.</li>
<li>May interact with clients to coordinate implementation of communication and outreach programs.</li>
<li>Performs other duties as assigned.</li>
</ul><p><b>What You'll Need:</b></p>
<ul><li>Bachelor's degree in Political Science, Marketing, Communications, English, Journalism or related field and 3 years of relevant experience, or</li>
<li>In lieu of education, 7 years of relevant experience</li>
</ul><p><b>What You'll Bring:</b></p>
<ul><li>Assisting with social media (e.g., monitoring social media, assisting with strategy and content development) with guidance from more experienced staff.</li>
<li>Developing materials and documents using Adobe (e.g., Photoshop, InDesign, InCopy) and Microsoft products. Proficient with PowerPoint formatting, consistency, and editing templates.</li>
<li>Maintaining and updating stakeholder database by reviewing and fact-checking to ensure edits have been made.</li>
<li>Researching with guidance from senior staff.</li>
<li>Supporting the logistics of the public outreach plan (e. g. venue coordination, logistics, generating materials, and staffing), developing materials checklist, and providing oversight for event management. Interacting with clients, the public, internal partners, and others.</li>
<li>Using basic graphic design skills and following existing style guides with guidance from more senior staff. Giving direction about complex visuals/materials to Graphic Designers.</li>
</ul><p><b>What We Prefer:</b></p>
<ul><li>Experience working for or directly with a transportation-related agency (DOT, Transit, Aviation)</li>
<li>Familiarity with environmental/public involvement practices</li>
<li>Familiarity with public information practices for active construction/maintenance that may result in traveler impacts</li>
</ul><p><b>Additional Information</b></p>
<p>Click here for benefits information: HNTB Total Rewards</p>
<p>Click here to learn more about Equal Opportunity Employer/Disability/Veteran</p>
<p>Visa sponsorship is not available for this position.</p>
<p>\#SR #MarketingSalesCommunications #TransitAndRail</p>
<p>.</p>
<p>Locations:</p>
<p>Atlanta, GA</p>
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<p><i>NOTICE TO THIRD-PARTY AGENCIES:</i></p>
<p><i>HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.</i></p>
<p><b>Job Type:</b> Regular</p>
<p><b>Full/Part Time:</b> Full time</p>
<p><b>Job Category:</b> Public Engagement and Communications Group</p>
<p><b>ReqID:</b> R-29490</p></div><p></p>

Public Engagement & Communications Specialist II

Aveanna Healthcare

<div><div><p><b><i>Join a Company That Puts People First&mdash;and Wins Awards Doing It!</i></b></p><p>
At Aveanna, we&rsquo;re proud to create a workplace where you feel valued, supported, and inspired. Here&rsquo;s what sets us apart:</p><p></p><p><b><br>
Award-Winning Workplace</b></p><ul><li>
Recognized for Best Leadership, Best Diversity, Best Company for Women, Best Career Growth, Work-Life Balance, Happiness, and Top-Rated Outlook in 2025.</li><li>
Proud partner of the Military Spouse Employment Partnership.</li></ul><p></p><p><b><br>
Connection &amp; Support</b></p><ul><li>
Employee Connection Groups: Spaces to share experiences and build community.</li><li>
Social Circles: Connect over shared interests&mdash;books, music, movies, and more.</li><li>
At Aveanna, your well-being matters. That&rsquo;s why on Wellness Wednesday's, we give you tools to recharge, reset and refocus.</li></ul><p></p><p><b><br>
Inclusive Growth</b></p><ul><li>
Open learning sessions for all employees&mdash;because we grow stronger together.</li></ul><p></p><p><b><br>
Aveanna Cares &ndash; Service with Heart</b></p><ul><li>
Every year, we embrace our Month of Service, giving you the chance to volunteer in your local community with your team. It&rsquo;s a powerful way to give back, connect, and live our values beyond the workplace.</li></ul><p><b>
Real Help When You Need It Most</b></p><ul><li>
Through the Aveanna Employee Relief Fund, we stand by each other during life&rsquo;s toughest moments&mdash;offering financial assistance to teammates facing unexpected hardships. Because here, care goes beyond the job description.</li></ul></div><div><p><b><i>
Position Overview</i></b><br>
<br>
The Workday Reporting &amp; Integrations Specialist is responsible for developing, maintaining, and supporting Workday reporting solutions and system integrations. This role focuses on the execution of custom reports, dashboards, and integrations using Workday reporting and integration tools to support operational and business needs. The Specialist partners with HR, Finance, IT, and external vendors to deliver accurate reporting and reliable data exchanges, following established standards, governance, and security practices.<br>
<br>
<b><i>Essential Job Functions</i></b></p><p><i>
Workday Reporting &amp; Analytics</i></p><ul><li>
Develop, maintain, and enhance Workday reports, discovery boards and dashboards, including advanced, matrix, composite, and BIRT reports.</li><li>
Create operational and analytical reports that provide timely, accurate insights to support business decision‑making.</li><li>
Build and maintain calculated fields to support report logic, metrics, and trending.</li><li>
Utilize Workday Worksheets and Report‑as‑a‑Service (RaaS) to support data analysis and downstream reporting needs.</li><li>
Modify and support existing reports to meet changing business requirements while adhering to established standards.</li></ul><p><i>
Workday Integrations</i></p><ul><li>
Develop, support, and maintain inbound and outbound integrations using Workday integration tools, including EIBs, Studio and Core Connectors.</li><li>
Assist with data exchanges between Workday and third‑party systems (e.g., payroll, benefits, finance, vendors).</li><li>
Monitor integration performance, troubleshoot failures, and resolve data issues in coordination with HRIS, IT, and vendors.</li><li>
Support integration testing, validation, and deployments following established change and release processes.</li><li>
Maintain documentation for integrations, schedules, and data mappings.</li></ul><p><i>
Reporting &amp; Integration Standards</i></p><ul><li>
Develop reporting and integration standards, templates, and naming conventions.</li><li>
Support standardization efforts by leveraging reusable reports, shared data sources, and approved integration patterns.</li><li>
Assist in maintaining compliance with audit and SOX‑related reporting and integration requirements.</li></ul><p><i>
Data Quality, Security &amp; Compliance</i></p><ul><li>
Validate report and integration outputs to ensure data accuracy, integrity, and consistency.</li><li>
Apply role‑based security and data access controls as defined by organizational policies.</li><li>
Support audit requests and documentation related to reports and integrations.</li></ul><p><i>
Training &amp; Support</i></p><ul><li>
Provide user support for reporting and integration‑related questions and issues.</li><li>
Assist with training materials and job aids related to Workday reporting and data usage.</li><li>
Maintain documentation for reports, integrations, and data sources to support ongoing operations.</li></ul><p><b><i>
Position Qualifications</i></b></p><ul><li>
Minimum Education: Bachelor&rsquo;s degree in human resources, Business, Information Systems, or related field (or equivalent experience).</li><li>
Preferred Education: Workday Certification</li><li>
Minimum Experience: 5+ years of experience with Workday</li><li>
Preferred Experience: Experience in Healthcare preferred</li></ul><p><b><i>
Special Skills:</i></b></p><ul><li>
Strong understanding of HR, Finance, and business data concepts.</li><li>
Hands‑on experience with Workday Report Writer (advanced, matrix, composite), BIRT, calculated fields, Worksheets, and dashboards.</li><li>
Experience supporting Workday integrations, including EIBs, Core Connectors, and RaaS.</li><li>
Experience with Workday Studio and document transformation is required</li><li>
Strong analytical, troubleshooting, and documentation skills.</li><li>
Ability to communicate technical concepts clearly to business users.</li></ul><p><b><i>
Physical Demands/Requirements:</i></b></p><ul><li>
Must be able to speak, write, read and understand English</li><li>
Occasional lifting, carrying, pushing and pulling of 10 pounds</li><li>
Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting</li><li>
Must be able to sit and climb stairs</li><li>
Must have visual and hearing acuity</li></ul><p><b>
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter, and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna.</b></p></div><p>
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.</p><p>
Notice for Job Applicants Residing in California</p><p>
Notice for Job Applicants Residing in Florida</p></div>

Workday Reporting & Integrations Specialist

Georgia Tech

<div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<div>
<div><div><p><b>About Georgia Tech</b></p><p></p><p><br>
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.</p><p><b><br>
Georgia Tech's Mission and Values</b></p><p></p><p><br>
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:</p><p></p><p><br>
1. Students are our top priority.</p><p></p><p><br>
2. We strive for excellence.</p><p></p><p><br>
3. We thrive on diversity.</p><p></p><p><br>
4. We celebrate collaboration.</p><p></p><p><br>
5. We champion innovation.</p><p></p><p><br>
6. We safeguard freedom of inquiry and expression.</p><p></p><p><br>
7. We nurture the wellbeing of our community.</p><p></p><p><br>
8. We act ethically.</p><p></p><p><br>
9. We are responsible stewards.</p><p></p><p><br>
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.</p><div></div><p><b><br>
About the Georgia Tech Library</b></p><p>
The Georgia Tech Library is a member of the University System of Georgia library consortia, Atlanta Regional Council for Higher Education (ARCHE), the Association of Research Libraries (ARL), and the Association of Southeastern Research Libraries (ASERL), and the Association for College and Research Libraries (ACRL). The Georgia Tech Library has a unique and progressive service model that relies heavily on technology and electronic formats. Electronic resources account for 79% of our overall content, 98% of the Library's content expenditures and 99% of our content usage and most of our print collections are held in a high-density, climate-controlled storage facility in collaboration with Emory University Libraries. The GT Library works to fulfill the mission and vision of Georgia Tech and is committed to supporting the Institute's new Strategic Plan. The leadership orchestrates our efforts to ensure and maintain a positive, diverse, equitable and inclusive work environment where everyone can thrive.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
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<div><div><p>The Library (https://library.gatech.edu/) at the Georgia Institute of Technology in Atlanta, Georgia is seeking a collaborative and knowledgeable librarian to lead and manage digital accessibility services to further support the Library's ongoing commitment to ensure that all Library resources and digital assets can be used by all members of the Georgia Tech community, regardless of ability. The Title II and Digital Access Librarian works collaboratively across the library to ensure a unified strategy for proactive and remediated digital resource accessibility, including Course Reserves, Interlibrary Loan, Digital Repository, and other Library digital interfaces. Reporting to the Head of Technical Services this position will serve as the Service Owner for the Library's Title II and Accessibility initiatives including coordinating digital accessibility remediation, working with vendors and campus partners, and participating in strategic decision-making as a core member of various internal and external committees. The Title II and Digital Access Librarian will provide expert advice regarding digital accessibility to inform and support the Georgia Tech Library's vision of innovating services, tools, and access to all for an inclusive future.</p></div>
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Responsibilities</b></h2>
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<div><div><p>This is a 12-month faculty position with an effort distribution of 80% excellence in assigned duties, 10% scholarship, and 10% professional service to the library profession. Up to two (2) years credit for previous professional experience may be given at the time of employment, in which case such credit will be stated in the offer letter. The Georgia Tech Library Faculty may enjoy flexible work schedules, professional development, and a healthy work-life balance.</p><p><i>
This is not a remote position, but some teleworking hours is supported.</i></p><p><b>
Responsibilities</b></p><p>
Provide and improve library services and resources; enrich the research, learning, and scholarship of the Georgia Tech community through the following:</p><p>
80% Librarianship</p><ul><li>
Lead and manage the Library's Title II Digital Access Service that includes the coordination and prioritization of requests, compliance, and vendor relationships related to digital accessibility and Title II.</li><li>
Hire, train, supervise, and evaluate student employees.</li><li>
Advise Library Leadership, Library colleagues, students, faculty, and staff and other GT Units on Digital Access best practices and compliance.</li><li>
Lead projects and initiatives to improve upon and educate users and stakeholders on digital accessibility and participate in the Library's portfolio and project management processes as appropriate.</li><li>
Collaborate with Technical Services Librarians and staff, other colleagues, and stakeholders to ensure a unified strategy for resource acquisition, discovery, delivery, and access of scholarly resources.</li><li>
Collaborate with all Library Departments to ensure a unified and compliant digital portfolio.</li><li>
Monitor current trends and best practices in digital accessibility and recommend improvements to local policies, practices, and workflows.</li><li>
Contributes to Course Reserves and Interlibrary Loan service operations, working alongside colleagues and participating in day-to-day workflows as needed.</li><li>
Serve as an ex officio member of the Content Management Group and share expertise in digital accessibility.</li><li>
Serve as a core member of the Alma-Primo Advisory Group.</li><li>
Participate in collaborative discussions with local, state, and national efforts including, but not limited to, GALILEO, NERL, and ASERL.</li><li>
Conduct regular digital accessibility assessments of workflows, platforms, and operations to implement new projects or improve services to better serve users.</li><li>
Create and maintain documentation on policies and procedures to ensure consistent practices.</li><li>
Other duties as assigned.</li></ul><p>
10% Scholarship and Creative Endeavors</p><ul><li>
According to expectations for library faculty members, contribute professionally through research, scholarship, and creative activities.</li></ul><p>
10% Service to the Library, Institute, and LIS Profession</p><ul><li>
Foster positive relations with faculty, students, and staff and promote the Institute and Library's commitment to the Georgia Tech values.</li><li>
Serve on library and university committees as assigned.</li><li>
Contribute to the profession through service to professional organizations at the local, state, regional, and national levels, as appropriate.</li></ul></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
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<div><div><p>This position vacancy will be filled at the rank of Librarian II, Librarian III, or Librarian IV. The final job offer will be dependent on candidate qualifications in alignment with Non-tenure Track Academic Faculty ranks as outlined in section 3.2.2 of the Georgia Tech Faculty Handbook https://www.policylibrary.gatech.edu/faculty-handbook/3.2.2-non-tenure-track-academic-faculty-members-hiring-and-promotion-guidelines.</p><p>
Librarian II</p><ul><li>
Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.</li><li>
Evidence of scholarship and/or evidence of service to the librarian profession.</li><li>
5 years of professional experience.</li></ul><p>
Librarian III</p><ul><li>
Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.</li><li>
A strong record of scholarship and service demonstrating significant contributions to the librarian/archivist profession.</li><li>
10 years of professional experience.</li></ul><p>
Librarian IV</p><ul><li>
Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.</li><li>
A strong record of scholarship and service demonstrating the highest standards of professional contributions to the librarian profession and are recognized widely by peers.</li><li>
15 years of professional experience.</li></ul></div><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2>
<div><div><div><ul><li>2 years of experience working with digital accessibility practices, standards, and/or services.</li><li>
Knowledge of current vendors, trends, best practices, and issues related to digital accessibility in academic libraries.</li><li>
Certification in CPACC, ADS, or better from the IAAP; or digital/information accessibility certification from an accredited program.</li><li>
Experience using Ex Libris Alma, Primo, Leganto, Rapido and/or Atlas ILLiad products</li><li>
Experience with programming or scripting languages like Python for task automation or metadata manipulation.</li><li>
Experience using assistive technologies to manually validate the accessibility of remediated content.</li><li>
Experience working with library vendors.</li><li>
Demonstrated ability to manage user demand, compliance requirements, and administrative responsibilities while balancing competing priorities in a high-volume service environment.</li><li>
Demonstrated ability to provide responsive, high-quality user services.</li><li>
Solid record of working collaboratively as well as independently.</li><li>
Demonstrated experience with project management, including planning, communication, and assessment.</li><li>
Excellent oral, written, and interpersonal communication skills.</li><li>
Experience working with Spring Share products, such as Lib Guides.</li></ul></div><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Proposed Salary</b></h2>
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<div><div><p>This is a benefits-eligible position with a minimum starting salary of $75,322. Rank and salary commensurate with education and experience.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Documents to Attach</b></h2>
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<div><div><p>Applicants must submit a letter of interest, CV, and the names and contact information for at least three references.</p><p>
Application materials should be submitted as .PDF files.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Contact Information</b></h2>
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<div><div><p>For additional information about this appointment, please contact Martin Patrick, Head of Technical Services, at martin.patrick@library.gatech.edu.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
USG Core Values</b></h2>
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<div><div><p>The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.</p><p>
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2>
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<div><div><p>The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.</p><p>
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (&quot;USG&quot;) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2>
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<div><div><p>This is not a supervisory position.<br>
This position does not have any financial responsibilities.<br>
This position will not be required to drive.<br>
This role is not considered a position of trust.<br>
This position does not require a purchasing card (P-Card).<br>
This position will not travel<br>
This position does not require security clearance.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Background Check</b></h2>
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<div><div><p>Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening</p></div></div></div></div></div></div>

Title II and Digital Access Librarian (Librarian II, III, or IV)

The Home Depot

<div><p><b>Position Purpose:</b></p><p>
A Process Engineer II is responsible for leading small to medium subsets of larger projects. They are responsible for planning and aligning tasks and deliverables needed to move projects forward. They will design and enable efficient, effective, and repeatable processes within store operations in support of business strategies. This process engineer will spend part of their time in stores observing current state processes to document opportunities. They will work cross-functionally to solve for these opportunities using the IDOV process while leveraging Agile ways of working, driving productivity, throughput, and improved associate and customer experiences.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
10% Agile Ways of Working - Participate in Agile ways of working, including sprint planning and demos</li><li>
20% Analytics - Utilize analytics to provide insight, interpret results, or recommend decisions</li><li>
25% Collaboration - Partner with key stakeholders to design, test, and iterate through solutions</li><li>
25% Leading Project Teams - Lead project teams of process engineers and business partners to complete process improvement projects through Gemba walks, process mapping, root cause analysis, benchmarking, etc.</li><li>
10% Presentations - Synthesize results and findings through Powerpoint and stakeholder presentations</li><li>
10% Solutioning - Partner with IT, UX, and business teams to deliver scalable solutions to the field</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically reports to Process Engineering Manager</li><li>
This Position has 0 Direct Reports</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
1 + year of previous leadership experience</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences</li><li>
Excellent written and verbal communication skills</li><li>
2+ years experience practicing process improvement</li><li>
Experience practicing Agile or Kaizen ways of working</li><li>
Experience directly or indirectly leading others</li><li>
Lean Six Sigma certification</li><li>
Proficient in: Microsoft Office (Outlook, Excel, Powerpoint, Word, Sharepoint, Power Apps, Visio), Google Cloud Platform (Big Query, Big Query Assistant), Tableau, Jira</li><li>
2 + year of previous leadership experience</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
No additional education</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
2</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
No additional years of experience</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Certifications:</b></p><ul><li>
Industrial Engineering Degree or other related Engineering Degree</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Decision Quality</li><li>
Collaborates</li><li>
Plans and Aligns</li><li>
Communicates Effectively</li></ul></div><p></p>

Process Engineer II

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