patient care technician

case manager in training

clinical implementation specialist i, hospital (east) Jobs in Atlanta

outpatient coder 2

patient care technician - prn Jobs in Atlanta

patient care technician - prn

patient care tech ii

Emory Healthcare

<div>Overview:
<div><b>
Emory Healthcare. Where you matter as much as the work you do!</b></div><div></div><div><b><br>
Be inspired. Be rewarded. Belong. At Emory Healthcare.</b></div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li><li>
Ongoing mentorship, development<i>,</i> and leadership programs and more</li></ul>
Description:
<div><b>
7am - 7:30pm/ Full Time/ 36 Hours</b></div><div><br>
</div><div>We're seeking a <b>Patient Care Technician for Emory Midtown Winship Hospital </b>responsible for being a capable certified technician who cares about the quality of their work an ensuring the safety for all patients.</div><div>
This individual will:<br>
</div><div></div><ul><li>Performs assigned patient care and observation duties under the direction of a Registered Nurse and/or LPN, including but not limited to: cleaning the patient's room, operating various clinical equipment, helping with emergencies, assisting with patient procedures, collecting and transporting patient specimens and completing applicable forms.</li><li>
Maintains hospital and unit-specific competencies.</li><li>
Assists in emergency situations as directed by an RN/LPN.</li><li>
Ensures that prescribed measures related to hygiene, comfort, and rest are provided.</li><li>
Complies with Standard Precautions guidelines, Infection Control procedures, and safety standards to maintain and promote a clean and healthy work environment.</li><li>
Assists in the use of bag-valve-mask device, anti-embolism stockings, pneumatic compression stockings, oxygen, suction equipment, incentive spirometer, emergency cart and bedside glucose monitoring machine.</li><li>
Operates converter chair, lifts, scales, beds, stretchers, wheelchairs, non-invasive BP monitors, automatic thermometer, sphygmomanometer, pulse oximeter, and computers.</li></ul><div><b><br>
MINIMUM QUALIFICATIONS:
</b></div><ul><li>A high school diploma or equivalent.</li><li>
BLS required.</li><li>
Must meet one of the following requirements:</li><li><ul><li>
One year of direct patient care experience,</li><li>
Successful completion of a nursing assistant training course</li><li>
Certified Nursing Assistant (CNA) license through State of Georgia, OR</li><li>
Current enrollment in a nursing program and completion of 2 clinical rotations.</li></ul></li></ul><div></div><div><b><br>
JOIN OUR TEAM TODAY!</b> Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet&reg; designated ambulatory practice. We are made up of 11 hospitals-4 Magnet&reg; designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.</div><br>
<div></div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Patient Care Tech II

BayCare Health System

<div>
 BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.
 <br/>
 <br/>
 <strong>
  Position Details
  <br/>
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 </strong>
 <ul>
  <li>
   Location: Remote (must reside in the state of Florida, Georgia, North Carolina, or South Carolina)
  </li>
  <li>
   Status: Full time (non-exempt)
  </li>
  <li>
   Shift: 7:00 AM to 3:30 PM
  </li>
  <li>
   Days: Monday through Friday
   <br/>
   <br/>
  </li>
 </ul>
 The Medical Records Outpatient Coder III will work remotely on a full-time basis.
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 <em>
  Sign on bonuses available!
  <br/>
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 </em>
 <strong>
  Responsibilities
  <br/>
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 <ul>
  <li>
   The Medical Records Outpatient Coder III reviews short stay focused encounters to accurately assign diagnosis and procedural codes-using ICD-10-CM and CPT-4 coding systems.
  </li>
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   Works in conjunction with various departments for missing documentation and monitors bill hold reports.
  </li>
  <li>
   Strong utilization of medical terminology and anatomy.
  </li>
  <li>
   Assists Manager/Director with mentoring/training of Coder I and Coder II team members and clinical practice students from various colleges.
  </li>
  <li>
   Performs other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 Coding Experience:
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 <ul>
  <li>
   Emergency room (ED)
  </li>
  <li>
   Same day surgery (ambulatory)
  </li>
  <li>
   Observation cases
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why BayCare?
  <br/>
  <br/>
 </strong>
 Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
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 <strong>
  BayCare Offers a Competitive Total Reward Package Including
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Benefits (Health, Dental, Vision)
  </li>
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   Paid time off
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  <li>
   Tuition reimbursement
  </li>
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   401k match and additional yearly contribution
  </li>
  <li>
   Yearly performance appraisals and team award bonus
  </li>
  <li>
   Community discounts and more
  </li>
  <li>
   AND the Chance to be part of an amazing team and a great place to work!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications And Licensures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Required : Certified Coding Specialist (CCS)
  </li>
  <li>
   Preferred : RHIT (Health Information)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
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  <br/>
 </strong>
 <ul>
  <li>
   Required : high school or equivalent
  </li>
  <li>
   Preferred : associate degree in Health Information Management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
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  <br/>
 </strong>
 <ul>
  <li>
   Required 5 years of Outpatient Facility Coding
  </li>
  <li>
   Strong CPT coding
   <br/>
   <br/>
  </li>
 </ul>
 Equal Opportunity Employer Veterans/Disabled
</div>


Medical Records Coder III Outpatient (REMOTE)

<div>Overview:
<div><b>
Be inspired. Be valued. Belong.</b></div><div></div><div><br>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li></ul><div>
Ongoing mentorship, development, leadership programs...and more!</div>
Description:
<div>
The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The Care Manager will begin the process of care coordination at the time of the patient's admission by completing a thorough admission assessment and/or psychosocial assessment which will allow for a timely and accurate capture of information as well as foster the ability to begin working towards a discharge plan. The Care Manager is an integral part of the interdisciplinary care team who is required to attend rounds, care conferences, and/or care team meetings. The Care Manager will act as a representative of both the hospital care team and the patient/family in an effort to balance patient/family choice and projected care coordination needs with the ability to execute such services. The Care Manager will work with the hospital care team and the patient/family in order to plan and implement the best possible plan for the patient while taking various factors, limitations, and patient/family preference into consideration. The Care Manager will identify and recommend post-acute services and will complete referrals to appropriate post-acute care providers in a timely manner, coordinating directly with the patient/family as well as the care team. Through continuous assessment and review, the Care Manager will apply critical thinking to ensure alignment and appropriateness of post acute services as the patient clinically progresses throughout their stay. Ultimately, the Care Manager is responsible for ensuring the discharge plan is aligned to be executed with the patient's medically cleared for discharge date as well as the projected length of stay as provided by the payor. The Care Manager identifies and participates in the development of strategies to reduce unnecessary length of stay and/or resource consumption. The Care Manager escalates cases, as appropriate, to management, Physician Advisor, Complex Care team and/or Ethics committee. It is the role of the Care Manager to educate patients/families as well as the care team as it relates to post acute services, transitions of care, readmission mitigation, appropriate post-acute level of care choices and available resources. The Care Manager provides supportive and therapeutic communication for patients, families and loved ones who are experiencing anxiety or stress due to illness, injury or physical limitations. The Care Manager must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The Care Manager will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services. The Care Manager will issue and administer notices of non-coverage and potential liability to patients in accordance with predetermined regulations, policies, and procedures. The Care Manager serves as a resource to the Physician, Interdisciplinary Care Team, and patient for the interpretation of external regulations and organizational policies and procedures as it pertains to Discharge Planning and Care Coordination. The Care Manager will ensure compliance with all regulatory requirements as it relates to Government and Commercial Payors. The Care Manager will ensure compliance with all third party payers and federal and state regulatory agencies. The Care Manager will ensure proper use of Case Management Systems and workflows.</div><div></div><div><br>
Minimum Qualifications:</div><div>
RN CM: MINIMUM REQUIRMENTS 1. Valid, unencumbered Registered Nurse License approved by the Georgia Board of Nursing. 2. Two (2) years experience in healthcare. PREFERRED 1. Bachelors degree in Nursing from an accredited school of nursing.</div><div>
SW CM I: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Demonstrated knowledge of software/EMR applications.</div><div>
PREFERRED 1. One (1) year healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification.</div><div></div><div><br>
SW CM II: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Licensed as a Master Social Worker (LMSW) through the Georgia Composite Board of Professional Counselors, Social Workers, and Marriage &amp; Family Therapists. 3. Demonstrated knowledge of software/EMR applications.</div><div>
PREFERRED 1. Two (2) years healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification.</div><div></div><div><br>
SW CM III: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Licensed as a Clinical Social Worker (LCSW) through the Georgia Composite Board of Professional Counselors, Social Workers, and Marriage &amp; Family Therapists. 3. Demonstrated knowledge of software/EMR applications</div><div>
PREFERRED 1. Three (3) years healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification. productivity expectations and successfully complete yearly competencies.</div><div></div><div><b><br>
JOIN OUR TEAM TODAY!</b> Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet&reg; designated ambulatory practice. We are made up of 11 hospitals-4 Magnet&reg; designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Care Manager IP

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div><b>
About Winship Cancer Institute of Emory University</b></div><div></div><div><br>
Dedicated to discovering cures for cancer and inspiring hope, Winship Cancer Institute of Emory University is Georgia&rsquo;s only National Cancer Institute-designated Comprehensive Cancer Center, a prestigious distinction given to the top tier of cancer centers nationwide for making breakthroughs against cancer. Winship is researching, developing, teaching, and providing novel and highly effective ways to prevent, detect, diagnose, treat, and survive cancer. Cancer care at Winship includes leading cancer specialists collaborating across disciplines to tailor treatment plans to each patient&rsquo;s needs and type of cancer; innovative therapies and clinical trials; comprehensive patient and family support services; and a personalized care experience aimed at easing the burden of cancer. Winship is Where Science Becomes Hope&reg;. For more information, visit winshipcancer.emory.edu.</div><div></div><div><b><br>
Winship is seeking qualified candidates for the Clinical Research Coordinator II position. </b><b>Position details are as follows:</b></div><div></div><div><br>
The Clinical Research Coordinator II handles administrative activities generally associated with the conduct of clinical trials.</div><div></div><div><br>
KEY RESPONSIBILITIES:</div><ul><li>
Manages research project databases, develops flow sheets and other study related documents, and completes source documents/case report forms.</li><li>
Provides guidance to less experienced staff.</li><li>
Interfaces with research participants, determines eligibility and consents study participants according to protocol.</li><li>
Approves orders for supplies and equipment maintenance.</li><li>
Assists in developing recruitment strategies and conducting screenings for study participants including interviews and questionnaires.</li><li>
Supervises collection of study specimens and processing.</li><li>
Establishes case packages for study procedures, monitors scheduling of procedures and charges, coordinates other services as needed.</li><li>
Ensures compliance with research protocols, reviews case report forms and audits for accuracy with source documents, attends monitoring meetings with sponsors.</li><li>
Prepares regulatory submissions.</li><li>
With appropriate credentialing and training may perform phlebotomy or diagnostics.</li><li>
Performs related approved responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:</div><ul><li>
High School Diploma or GED and five years of clinical research experience.</li><li>
Or two years of college in a scientific, health related, or business administration program and three years clinical research experience.</li><li>
Or a licensed as a practical nurse (LPN) and two years clinical research experience.</li><li>
Or a Bachelor's degree in a scientific, health related, or business administration related program and one year of clinical research experience.</li><li>
Or a Master's degree, MD or PhD in a scientific, health related or business administration program.</li></ul><div>
This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of Clinical Researcher.</div><div></div><div><br>
The Clinical Research Coordinator II handles administrative activities generally associated with the conduct of clinical trials.</div><div></div><div><br>
KEY RESPONSIBILITIES:</div><ul><li>
Manages research project databases, develops flow sheets and other study related documents, and completes source documents/case report forms.</li><li>
Provides guidance to less experienced staff.</li><li>
Interfaces with research participants, determines eligibility and consents study participants according to protocol.</li><li>
Approves orders for supplies and equipment maintenance.</li><li>
Assists in developing recruitment strategies and conducting screenings for study participants including interviews and questionnaires.</li><li>
Supervises collection of study specimens and processing.</li><li>
Establishes case packages for study procedures, monitors scheduling of procedures and charges, coordinates other services as needed.</li><li>
Ensures compliance with research protocols, reviews case report forms and audits for accuracy with source documents, attends monitoring meetings with sponsors.</li><li>
Prepares regulatory submissions.</li><li>
With appropriate credentialing and training may perform phlebotomy or diagnostics.</li><li>
Performs related approved responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:</div><ul><li>
High School Diploma or GED and five years of clinical research experience.</li><li>
Or two years of college in a scientific, health related, or business administration program and three years clinical research experience.</li><li>
Or a licensed as a practical nurse (LPN) and two years clinical research experience.</li><li>
Or a Bachelor's degree in a scientific, health related, or business administration related program and one year of clinical research experience.</li><li>
Or a Master's degree, MD or PhD in a scientific, health related or business administration program.</li></ul><div>
This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of Clinical Researcher.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Clinical Research Coordinator II- Winship Cancer Institute

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div><b>
About Winship Cancer Institute of Emory University</b></div><div></div><div><br>
Dedicated to discovering cures for cancer and inspiring hope, Winship Cancer Institute of Emory University is Georgia&rsquo;s only National Cancer Institute-designated Comprehensive Cancer Center, a prestigious distinction given to the top tier of cancer centers nationwide for making breakthroughs against cancer. Winship is researching, developing, teaching, and providing novel and highly effective ways to prevent, detect, diagnose, treat, and survive cancer. Cancer care at Winship includes leading cancer specialists collaborating across disciplines to tailor treatment plans to each patient&rsquo;s needs and type of cancer; innovative therapies and clinical trials; comprehensive patient and family support services; and a personalized care experience aimed at easing the burden of cancer. Winship is Where Science Becomes Hope&reg;. For more information, visit winshipcancer.emory.edu.</div><div></div><div><b><br>
Winship is seeking qualified candidates for the Clinical Research Data Coordinator II position. </b><b>Position details are as follows:</b></div><div></div><div><br>
The Data Coordinator II, supports the research program within the Clinical Trials Office (CTO) of Winship Cancer Institute (WCI) at Emory University. Responsible for facilitating initial visit with study subject. Designs, builds, and maintains the functional operations of the database, ensuring accuracy and appropriate usage by all internal customers. Increases the functionality of the database to meet the needs of internal customers and members of the department. Manages complex projects related to data acquisition and tracking that are not related to a database. Analyzes subject data in relation to study protocol for entrance into study. Ensures data from source is entered in EDC per Sponsor contract expectations if not sooner. Facilitates study monitoring visits and prompt resolution of all study related queries.</div><div></div><div><br>
KEY RESPONSIBILITIES:
</div><ul><li>Primary Data Coordinator (DC) for complex interventional therapeutic clinical trials, including multi-center trials and WCI held Investigator Initiated Trials (IITs) in complex areas such as hematologic cancers, Bone Marrow Transplant (BMT), Phase I trials, etc.</li><li>
Independently responsible for all aspects of clinical data management including creation and collection of source documents, completion of case report forms, and tracking and reporting of serious adverse events.
</li><li>Reviews and analyzes information from medical records (clinic notes, pathology reports, radiology reports, patient questionnaires, etc.) to extract data for all assigned research protocols including but not limited to industry, cooperative group, and investigator-initiated studies.
</li><li>Accurately captures and enters data into clinical trial databases as necessary, and within timelines set by study sponsors or CTO. Collects and maintains complete records and metrics on each research study participant. Consolidates clinical data and reports for investigators as needed.
</li><li>Assists in the review and evaluation of potential research studies and communicates effectively with CTO management and leadership regarding feasibility of proposed projects.
</li><li>Attends study team meetings and provides updates to study team members regarding protocol data management activities, including data entry timelines, database locks, unique study requirements, and query management. Also provides support, ongoing education and updates to study team members, physicians, nurses, and other healthcare professionals regarding data-related protocol activities.
</li><li>Supports Data Team Supervisor in onboarding, training, and quality assurance of DC I position, as directed by DT Supervisor or Clinical Research Operations Manager (CROM).
</li><li>Serves as a resource to provide support and guidance to less experienced DCs and other study team members.
</li><li>Attends protocol related training meetings and completes all required study training.
</li><li>Liaises with sponsors and the in-house monitoring team, schedules monitoring visits, and addresses monitoring report findings.
</li><li>Leads the DC effort in preparing for and participating in quality control audits to verify the accuracy, completeness, and confidentiality of research data. Reports and addresses findings as appropriate.
</li><li>Serves as the lead DC in preparing for internal and external audits (e.g., sponsor, regulatory agencies), addressing identified data deficiencies, and developing corrective action plans post audit.
</li><li>Establishes and maintains procedures and systems (i.e., computerized database) for research coordination and data management. Provides support to Winship&Acirc;&iquest;s Informatics team as they develop and improve research information systems.
</li><li>Assures ongoing compliance with all departmental, institutional, and federal requirements and regulations and department policies. Maintains controls to assure accuracy, completeness, and confidentiality of research data.
</li><li>Maintains confidentiality standards for all potential and enrolled patients; complies with federal Health Insurance Portability and Accountability Act (HIPAA) regulations.
</li><li>Performs other duties as assigned.
</li></ul><div>MINIMUM QUALIFICATIONS:
</div><ul><li>Bachelor Degree and at least two (2) years of clinical research data management experience OR High School Diploma or GED and at least six (6) years of clinical research data management experience OR an equivalent combination of education and experience.
</li></ul><div>PREFERRED QUALIFICATIONS:
</div><ul><li>Certification/license: ACRP/SoCRA (or equivalent) certification preferred within three (3) years of hire.</li></ul>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Clinical Research Data Coordinator II- Winship Cancer Institute

Shepherd Center

<div><div><div><p><b>About Shepherd Center</b></p></div><div><p>
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by <i>U.S. News</i> as one of the nation&rsquo;s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
</p><p></p><p>Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.</p></div></div>
The Patient Care Technician &ldquo;PCT&rdquo; provides basic care to patients, performing all job functions in an ethical manner and ensuring patient safety, privacy, dignity, and confidentiality. This role also provides daily comfort measures and interactions with patients to create a positive care environment and experience. The PCT coordinates patient care with the Registered Nurse (RN), including effectively observing and communicating changes in patients&rsquo; conditions to the RN and responding appropriately to emergency situations.<br>
<br>
The Patient Care Technician interacts with and contributes to the professional development and image of all unit staff practicing in a Shared Governance model of nursing practice. The role is responsible for performing a comprehensive list of core skills applicable to the role and our environment and practicing standard precaution and isolation procedures to maintain a safe and healthy environment for patients, visitors, and staff.<br>
<br>
Why Shepherd Center<br>
We have an exciting opportunity for you to join Shepherd Center which is ranked by U.S. News &amp; World Report as one of the top 10 BEST rehabilitation hospitals in the nation. Shepherd is the only rehabilitation facility in the nation with an intensive care unit and medical components on-stie, allowing us to begin the rehabilitation process sooner than other rehabilitation hospitals.
<br>
<br>
We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all departments, you&rsquo;ll find career opportunities that support diversity, equity and inclusion. At Shepherd Center, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you&rsquo;ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!<p></p><ul><li>
Provides personal direct care for patients in collaboration with the RN. Observes and effectively communicate changes in patient&rsquo;s condition to the RN and responds appropriately to emergency situations.</li><li>
Utilizes a consistent, patient-focused care approach to meet patient needs and demonstrate initiatives to utilize a holistic approach to identify patient needs. Assists with the patient dining process by serving meals/feeding. Instructs patients in self-care and instrumental activities of daily living to provide skill practice including but not limited to bathing, dressing and daily grooming activities.</li><li>
Supports the plan of care by carrying out and recording specific nursing care procedures such as bowel program procedures, emptying catheter, measuring and recording intake and output, measuring with gain or loss, and providing emotional support and encouragement to all patients and families.</li><li>
Prepares and maintains a record of observations and care given. Documents information clearly and completely utilizing correct forms/systems in a timely manner according to Center policy.</li><li>
Screens and interviews patients.</li><li>
Measures and documents vital signs.</li><li>
Monitors and supports patient progress.</li><li>
Prepares patients for tests, therapy, and other activities.</li><li>
Demonstrates competency in time management, organization, prioritization and critical thinking by planning and organizing work assignments and prioritizing the specific needs of the patients.
</li><li>Uses body, tools, or special devices to safely, effectively, and efficiently to move, guide, or place patients. Involves some latitude for judgement with regard to precision attained ad the selection of what adaptive device(s) to use.
</li><li>Serves as clinical preceptor for new staff/students or shadowing experience for prospective new employees.</li><li>
Practices positive and engaging professional behavior.</li><li>
Respects patient&rsquo;s privacy and confidentiality with every interaction as per HIPAA regulations.</li><li>
Adheres to patient/family centered principles using the communication and engagement tools (OARS/AIDECT).</li><li>
Establishes relationships with other PCTs on a daily basis in order to efficiently complete duties, providing consistent patient care.</li><li>
Performs consistent with Shepherd Center standards, clinical policies, and procedures.</li><li>
Ensures appropriate usage of supplies and proper charging. Manages linen, supplies, etc. appropriately.</li><li>
Participates in staff recruitment and new employee onboarding efforts, as applicable.</li><li>
Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.</li><li>
Performs other duties as required/requested/assigned.</li></ul><p></p><p>
REQUIRED MINIMUM EDUCATION</p><ul><li>
High school diploma or equivalent required.
</li></ul><p></p><p>REQUIRED MINIMUM CERTIFICATION
</p><ul><li>No professional certifications required. Certified Nursing Assistant &ldquo;CNA&rdquo; preferred.
</li></ul><p></p><p>REQUIRED MINIMUM EXPERIENCE</p><ul><li>
One (1) year hospital or long term care experience preferred; or nursing school students with one (1) semester of clinical instruction, LPN, or equivalent experience.</li></ul><p></p><p>
REQUIRED MINIMUM SKILLS
</p><ul><li>Basic computer skills.
</li><li>Ability to take exceptional care of patients by providing multi-skilled direct patient care as delegated by the RN.
</li><li>Highly motivated with a positive attitude.
</li><li>Takes responsibility for growing professionally and seek opportunities for improving skills.</li><li>
Communicates effectively using timely verbal, non-verbal and written communication.
</li><li>Willingly adapts to changing work demands and work environment.
</li><li>Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
</li><li>Maintain congenial working relationships with RNs and others.</li><li>
Completes orientation and initial assessment of competency successfully by determined due date.
</li><li>Completes mandatory education and annual competency assessment requirements by determined due date.
</li></ul><p></p><p>PREFERRED QUALIFICATIONS
</p><ul><li>Certified Nursing Assistant &ldquo;CNA&rdquo;</li><li>
Previous experience with patients with SCI, TBI, and/or mental health preferred.
</li></ul><p></p><p>PHYSICAL DEMANDS
</p><ul><li>Ability to transfer and position patients, consistent with lifting up to 35 lbs.
</li></ul><p></p><p>WORKING CONDITIONS
</p><ul><li>Normal patient care environment.
</li><li>Some potential for exposure to blood and body fluids.
</li></ul><p></p><p><i>The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.</i></p></div>

Patient Care Technician

Advanced Monitored Caregiving

<div><p>The Telephonic Health Services Coordinator (HSC) serves as the primary point of contact for newly referred patients and plays a critical role in patient outreach, registration, enrollment, and ongoing telephonic engagement. This role supports patients with chronic conditions such as congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), diabetes, hypertension, and related conditions.</p>
<p>As the first member of the clinical team that most patients interact with at AMC Health, the HSC is responsible for building trust, demonstrating empathy, clearly explaining Remote Patient Monitoring (RPM) services, and ensuring a smooth and compliant enrollment process. Following enrollment, the HSC collaborates closely with nurse care managers, nurse care associates, and other members of the clinical care team to support patients in meeting their health goals and adhering to care plans.</p>
<p>This position is essential to organizational growth, patient engagement, and fulfillment of client enrollment commitments.</p>
<p><b>Essential Job Functions</b></p>
<p>The following duties are representative of the essential functions of the position and are not intended to be exhaustive:</p>
<p><b>Patient Outreach, Enrollment &amp; Engagement</b></p>
<ul><li>Conduct outbound outreach to newly enrolled prospective patients to explain AMC Health&rsquo;s Remote Patient Monitoring programs, services, and benefits.</li>
<li>Accurately describe program features, expectations, and value in a clear, compassionate, and patient-centered manner.</li>
<li>Engage patients telephonically to establish rapport, address questions, and encourage participation and adherence to monitoring programs.</li>
<li>Complete required telephonic interventions, including Welcome Calls and Post-Physician Visit Updates.</li>
</ul>
<p><b>Care Coordination &amp; Clinical Support</b></p>
<ul><li>Document patient information accurately and comprehensively in the electronic health record (EHR) in accordance with organizational policies and standards of practice.</li>
<li>Collaborate with nurse care managers and the broader care team to support patient care goals.</li>
<li>Track hospitalizations and notify nursing staff upon patient discharge, as required.</li>
<li>Coordinate patient assistance services as directed, including referrals for transportation, housekeeping, home modifications, food assistance, or other approved services.</li>
<li>Follow up with patients to confirm services have been initiated and are meeting expectations.</li>
</ul>
<p><b>Communication &amp; Administrative Responsibilities</b></p>
<ul><li>Respond to inbound patient, client, and provider inquiries and appropriately determine service needs.</li>
<li>Initiate outbound communications (phone, fax, email) with patients, clients, physician offices, and care providers.</li>
<li>Confirm and maintain accurate provider contact information, including phone and fax numbers.</li>
<li>Escalate unresolved patient issues or care-coordination concerns to leadership in a timely and appropriate manner.</li>
</ul>
<p><b>Performance &amp; Compliance</b></p>
<ul><li>Meet or exceed established performance metrics and service level agreements (SLAs), including but not limited to:
<ul><li>Call volume expectations and disengagement thresholdComply with all company policies, procedures, HIPAA requirements, and applicable federal and state regulations.</li>
</ul></li></ul><p><b>Required Competencies &amp; Skills</b></p>
<ul><li>Strong organizational, time management, and multitasking skills.</li>
<li>Excellent verbal and written communication skills with strong attention to detail.</li>
<li>Demonstrated ability to actively listen and engage patients with empathy and professionalism.</li>
<li>Ability to work independently in a remote environment while maintaining accountability for assigned tasks.</li>
<li>Strong problem-solving and critical-thinking skills, with the ability to follow issues through resolution.</li>
<li>Proven ability to build rapport and maintain productive relationships in a telephonic, remote setting.</li>
<li>Comfort navigating multiple systems and technologies simultaneously.</li>
<li>Bilingual (Spanish) preferred.</li>
</ul>
<p><b>Education, Experience &amp; Technical Requirements</b></p>
<ul><li>Preferred: Completion of a Medical Assisting program accredited by CAAHEP or ABHES.</li>
<li>Minimum experience requirements:
<ul><li>At least six (6) months of experience performing general duties as a Medical Assistant OR</li>
<li>Three (3) years of experience working in a clinic or comparable healthcare setting with direct patient contact.</li>
</ul></li><li>Knowledge of medical terminology and prior experience using electronic health record (EHR) systems.</li>
<li>Strong technical aptitude, including the ability to assist patients remotely with health devices and troubleshoot basic issues.</li>
<li>Ability to type a minimum of 50&ndash;60 words per minute while speaking with patients by phone.</li>
<li>Must be able to work schedules aligned to client-specific time zone requirements, as dictated by business needs.</li>
</ul>
<p><b>Licensure and Certification Requirements</b></p>
<ul><li>Active CNA certification or equivalent certification (e.g., Pharmacy Technician), in good standing.</li>
</ul>
<p><b>Physical Demands &amp; Work Environment</b></p>
<ul><li>Ability to work effectively in a fully remote environment.</li>
<li>Must maintain a dedicated home office that is private, quiet, secure, and free from distractions.</li>
<li>Reliable internet access that meets company minimum technical requirements.</li>
<li>This role is primarily sedentary and requires extended periods of computer and telephone use.</li>
</ul>
<p><b>Equal Employment Opportunity &amp; ADA Statement</b></p>
<p>In compliance with the Americans with Disabilities Act (ADA), this job description identifies the essential functions of the position. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform these essential functions. Employees are expected to comply with all company policies, procedures, and applicable legal and regulatory requirements.</p></div>

Telephonic Health Services Coordinator

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