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patient care technician - prn Jobs in Atlanta

patient care technician - prn

patient care technician

Shepherd Center

<div><div><div>About Shepherd Center</div><div>
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation&rsquo;s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.</div></div>
The Patient Care Technician &ldquo;PCT&rdquo; provides basic care to patients, performing all job functions in an ethical manner and ensuring patient safety, privacy, dignity, and confidentiality. This role also provides daily comfort measures and interactions with patients to create a positive care environment and experience. The PCT coordinates patient care with the Registered Nurse (RN), including effectively observing and communicating changes in patients&rsquo; conditions to the RN and responding appropriately to emergency situations. 
 
The Patient Care Technician interacts with and contributes to the professional development and image of all unit staff practicing in a Shared Governance model of nursing practice. The role is responsible for performing a comprehensive list of core skills applicable to the role and our environment and practicing standard precaution and isolation procedures to maintain a safe and healthy environment for patients, visitors, and staff. 
 
Why Shepherd Center 
We have an exciting opportunity for you to join Shepherd Center which is ranked by U.S. News &amp; World Report as one of the top 10 BEST rehabilitation hospitals in the nation. Shepherd is the only rehabilitation facility in the nation with an intensive care unit and medical components on-stie, allowing us to begin the rehabilitation process sooner than other rehabilitation hospitals.
 
 
We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all departments, you&rsquo;ll find career opportunities that support diversity, equity and inclusion. At Shepherd Center, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you&rsquo;ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!<ul><li>
Provides personal direct care for patients in collaboration with the RN. Observes and effectively communicate changes in patient&rsquo;s condition to the RN and responds appropriately to emergency situations.</li><li>
Utilizes a consistent, patient-focused care approach to meet patient needs and demonstrate initiatives to utilize a holistic approach to identify patient needs. Assists with the patient dining process by serving meals/feeding. Instructs patients in self-care and instrumental activities of daily living to provide skill practice including but not limited to bathing, dressing and daily grooming activities.</li><li>
Supports the plan of care by carrying out and recording specific nursing care procedures such as bowel program procedures, emptying catheter, measuring and recording intake and output, measuring with gain or loss, and providing emotional support and encouragement to all patients and families.</li><li>
Prepares and maintains a record of observations and care given. Documents information clearly and completely utilizing correct forms/systems in a timely manner according to Center policy.</li><li>
Screens and interviews patients.</li><li>
Measures and documents vital signs.</li><li>
Monitors and supports patient progress.</li><li>
Prepares patients for tests, therapy, and other activities.</li><li>
Demonstrates competency in time management, organization, prioritization and critical thinking by planning and organizing work assignments and prioritizing the specific needs of the patients.
</li><li>Uses body, tools, or special devices to safely, effectively, and efficiently to move, guide, or place patients. Involves some latitude for judgement with regard to precision attained ad the selection of what adaptive device(s) to use.
</li><li>Serves as clinical preceptor for new staff/students or shadowing experience for prospective new employees.</li><li>
Practices positive and engaging professional behavior.</li><li>
Respects patient&rsquo;s privacy and confidentiality with every interaction as per HIPAA regulations.</li><li>
Adheres to patient/family centered principles using the communication and engagement tools (OARS/AIDECT).</li><li>
Establishes relationships with other PCTs on a daily basis in order to efficiently complete duties, providing consistent patient care.</li><li>
Performs consistent with Shepherd Center standards, clinical policies, and procedures.</li><li>
Ensures appropriate usage of supplies and proper charging. Manages linen, supplies, etc. appropriately.</li><li>
Participates in staff recruitment and new employee onboarding efforts, as applicable.</li><li>
Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.</li><li>
Performs other duties as required/requested/assigned.</li></ul>
REQUIRED MINIMUM EDUCATION<ul><li>
High school diploma or equivalent required.
</li></ul>REQUIRED MINIMUM CERTIFICATION
<ul><li>No professional certifications required. Certified Nursing Assistant &ldquo;CNA&rdquo; preferred.
</li></ul>REQUIRED MINIMUM EXPERIENCE<ul><li>
One (1) year hospital or long term care experience preferred; or nursing school students with one (1) semester of clinical instruction, LPN, or equivalent experience.</li></ul>
REQUIRED MINIMUM SKILLS
<ul><li>Basic computer skills.
</li><li>Ability to take exceptional care of patients by providing multi-skilled direct patient care as delegated by the RN.
</li><li>Highly motivated with a positive attitude.
</li><li>Takes responsibility for growing professionally and seek opportunities for improving skills.</li><li>
Communicates effectively using timely verbal, non-verbal and written communication.
</li><li>Willingly adapts to changing work demands and work environment.
</li><li>Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
</li><li>Maintain congenial working relationships with RNs and others.</li><li>
Completes orientation and initial assessment of competency successfully by determined due date.
</li><li>Completes mandatory education and annual competency assessment requirements by determined due date.
</li></ul>PREFERRED QUALIFICATIONS
<ul><li>Certified Nursing Assistant &ldquo;CNA&rdquo;</li><li>
Previous experience with patients with SCI, TBI, and/or mental health preferred.
</li></ul>PHYSICAL DEMANDS
<ul><li>Ability to transfer and position patients, consistent with lifting up to 35 lbs.
</li></ul>WORKING CONDITIONS
<ul><li>Normal patient care environment.
</li><li>Some potential for exposure to blood and body fluids.
</li></ul>The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.</div>

Patient Care Technician

DaVita

<div>Posting Date
03/11/2026
3201 Atlanta Industrial Pkwy NwSte 101, Atlanta, Georgia, 30331-1046, United States of America
Dialysis Experience Required
Must have a Current CCHT
The PCT will work on-site at DaVita Skilled Nursing Facility dialysis dens.
Approximately 10% of all dialysis patients reside in a SNF and are transported to dialysis three times a week placing a significant burden on patients and adding significant avoidable costs to the health care system. DSD Services teammates will have access to all the capabilities and resources DaVita has to offer, and will work to quickly leverage these to develop the infrastructure and rapidly grow the new service line. Ideal teammates will have significant experience within DaVita, get energized by a start-up type environment and improving the lives of patients, and have a track record of finding ways to GSD. Teammates must be comfortable working autonomously and have demonstrated the ability to collaborate with cross-functional resources across the Village.
What you can expect:
In this role, you take responsibility for the complete ongoing care of each patient to ensure their dialysis treatment stays on track. PCTs will work in conjunction with dialysis RNs to provide dialysis care.
Patient Care: Spending the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.
Complexity: DSD Dialysis care is a complex but fulfilling service line. Meeting and/or exceeding clinical outcomes are the goals and multitasking is an expectation to meet the needs of the service, the patients and our SNF partners.
Autonomy and Critical Thinking: Provide comprehensive patient care in an independent setting. Plan to be on your toes at all times. You use your mind constantly. You apply your &quot;core&quot; skills to monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. There's a lot to track and manage and the joy comes in witnessing how your care impacts patients' lives.
Some details about this position:<ul><li>
Your training will include a combination of classroom and hands-on learning, through DaVita&rsquo;s award-winning training programs</li><li>
May be asked to support other local SNF dens</li></ul>
You must have:<ul><li>
High school diploma or equivalent</li><li>
MUST BE CCHT certified</li><li>
Basic computer skills and proficiency in MS Word and Outlook'</li></ul>
You might also have (a.k.a. nice-to-haves):<ul><li>
Training/Teaching/Healthcare Education background</li></ul>
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as &quot;a place where I belong.&quot; Our goal is to embed Diversity &amp; Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.
Ready to make a difference in the lives of patients? Take the first step and apply now.
#LI-KP1 
Make a direct impact where patients need it most. Apply today.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as &quot;a place where I belong.&quot; Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
<div>For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates</div>
Compensation for the role will depend on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.</div>

<div><div><div>About Shepherd Center</div><div>
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation&rsquo;s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.</div></div>
Why Shepherd Center 
We have an exciting opportunity for you to join Shepherd Center which is ranked by U.S. News &amp; World Report as one of the top 10 BEST rehabilitation hospitals in the nation. Shepherd is the only rehabilitation facility in the nation with an intensive care unit and medical components on-stie, allowing us to begin the rehabilitation process sooner than other rehabilitation hospitals.
 
 
Our organization offers a full range of clinical specialties. Our Patient Care Technicians (PCT) have the opportunity to work in an inpatient hospital setting with set schedules. Our on-site education and in-service opportunities make it possible for you to expand your professional knowledge and skills.
 
 
We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all departments, you&rsquo;ll find career opportunities that support diversity, equity and inclusion. At Shepherd Center, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you&rsquo;ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
What You&rsquo;ll Be Doing
At Shepherd Center, our expert clinicians help patients get the most out of rehabilitation. In fact, our patients are more independent and have better outcomes than the national average. As a PCT at Shepherd, you will be part of an amazing team committed to helping people with a temporary or permanent disability caused by injury or disease, rebuild their lives with hope, independence and dignity, advocating for their full inclusion in all aspects of community life. Our nursing care model combines relationship-based care with and evidence-based approach. This allows for a stronger connection between patient and caregiver, and a more individualized, appropriate type of care.
The Patient Care Technician &ldquo;PCT&rdquo; provides basic care to patients, performing all job functions in an ethical manner and ensuring patient safety, privacy, dignity, and confidentiality. This role also provides daily comfort measures and interactions with patients to create a positive care environment and experience. The PCT coordinates patient care with the Registered Nurse (RN), including effectively observing and communicating changes in patients&rsquo; conditions to the RN and responding appropriately to emergency situations.
Department
Inpatient Spinal Cord Injury or Traumatic Brain Injury
Schedule
This position is a part-time night and weekend position.
Hours/Pay Period
48 hours per 2 week pay period
Schedule Details<ul><li>
12-hour shifts</li><li>
Saturday, Sunday 7pm to 7am
</li></ul>Benefits Eligible
Yes
Required Minimum Education
High school diploma or equivalent required.
Required Minimum Certification
No professional certifications required.
Required Minimum Experience
One (1) year hospital or long-term care experience preferred; or nursing school students with one (1) semester of clinical instruction, LPN, or equivalent experience.
Required Minimum Skills<ul><li>
Must be available to work weekend shifts.
</li><li>Basic computer skills.
</li><li>Ability to take exceptional care of patients by providing multi-skilled direct patient care as delegated by the RN.
</li><li>Highly motivated with a positive attitude.
</li><li>Takes responsibility for growing professionally and seek opportunities for improving skills.</li><li>
Communicates effectively using timely verbal, non-verbal and written communication.
</li><li>Willingly adapts to changing work demands and work environment.
</li><li>Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
</li><li>Maintain congenial working relationships with RNs and others.</li><li>
Completes orientation and initial assessment of competency successfully by determined due date.
</li><li>Completes mandatory education and annual competency assessment requirements by determined due date.
</li></ul>Preferred Qualifications
Certified Nursing Assistant &ldquo;CNA&rdquo; preferred.
Physical Demands<ul><li>
Uses body, tools, or special devices to safely, effectively, and efficiently to move, guide, or place patients. Involves some latitude for judgement with regard to precision attained and the selection of what adaptive device(s) to utilize.
</li><li>Ability to transfer and position patients, consistent with lifting up to 35 lbs.
</li></ul>Working Conditions<ul><li>
Normal patient care environment.
</li><li>Some potential for exposure to blood and body fluids.
</li><li>Some potential exposure to infectious viruses.</li></ul>
REQUIRED MINIMUM EDUCATION<ul><li>
High school diploma or equivalent required.
</li></ul>REQUIRED MINIMUM CERTIFICATION
<ul><li>No professional certifications required. Certified Nursing Assistant &ldquo;CNA&rdquo; preferred.
</li></ul>REQUIRED MINIMUM EXPERIENCE<ul><li>
One (1) year hospital or long term care experience preferred; or nursing school students with one (1) semester of clinical instruction, LPN, or equivalent experience.</li></ul>
REQUIRED MINIMUM SKILLS
<ul><li>Basic computer skills.
</li><li>Ability to take exceptional care of patients by providing multi-skilled direct patient care as delegated by the RN.
</li><li>Highly motivated with a positive attitude.
</li><li>Takes responsibility for growing professionally and seek opportunities for improving skills.</li><li>
Communicates effectively using timely verbal, non-verbal and written communication.
</li><li>Willingly adapts to changing work demands and work environment.
</li><li>Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
</li><li>Maintain congenial working relationships with RNs and others.</li><li>
Completes orientation and initial assessment of competency successfully by determined due date.
</li><li>Completes mandatory education and annual competency assessment requirements by determined due date.
</li></ul>PREFERRED QUALIFICATIONS
<ul><li>Certified Nursing Assistant &ldquo;CNA&rdquo;</li><li>
Previous experience with patients with SCI, TBI, and/or mental health preferred.
</li></ul>PHYSICAL DEMANDS
<ul><li>Ability to transfer and position patients, consistent with lifting up to 35 lbs.
</li></ul>WORKING CONDITIONS
<ul><li>Normal patient care environment.
</li><li>Some potential for exposure to blood and body fluids.
</li></ul>The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.</div>

Patient Care Technician - PRN

Emory Healthcare

<div>Overview:
<div>
Emory Healthcare. Where you matter as much as the work you do!</div><div></div><div> 
Be inspired. Be rewarded. Belong. At Emory Healthcare.</div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li><li>
Ongoing mentorship, development, and leadership programs and more</li></ul>
Description:
<div>
7pm - 7:30am/ Full Time/ 36 Hours</div><div> 
</div><div>We're seeking a Patient Care Technician for Emory University Hospital responsible for being a capable certified technician who cares about the quality of their work an ensuring the safety for all patients.</div><div>
This individual will: 
</div><div></div><ul><li>Performs assigned patient care and observation duties under the direction of a Registered Nurse and/or LPN, including but not limited to: cleaning the patient's room, operating various clinical equipment, helping with emergencies, assisting with patient procedures, collecting and transporting patient specimens and completing applicable forms.</li><li>
Maintains hospital and unit-specific competencies.</li><li>
Assists in emergency situations as directed by an RN/LPN.</li><li>
Ensures that prescribed measures related to hygiene, comfort, and rest are provided.</li><li>
Complies with Standard Precautions guidelines, Infection Control procedures, and safety standards to maintain and promote a clean and healthy work environment.</li><li>
Assists in the use of bag-valve-mask device, anti-embolism stockings, pneumatic compression stockings, oxygen, suction equipment, incentive spirometer, emergency cart and bedside glucose monitoring machine.</li><li>
Operates converter chair, lifts, scales, beds, stretchers, wheelchairs, non-invasive BP monitors, automatic thermometer, sphygmomanometer, pulse oximeter, and computers.</li></ul><div> 
MINIMUM QUALIFICATIONS:
</div><ul><li>A high school diploma or equivalent.</li><li>
BLS required.</li><li>
Must meet one of the following requirements:</li><li><ul><li>
One year of direct patient care experience,</li><li>
Successful completion of a nursing assistant training course</li><li>
Certified Nursing Assistant (CNA) license through State of Georgia, OR</li><li>
Current enrollment in a nursing program and completion of 2 clinical rotations.</li></ul></li></ul><div></div><div> 
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet&reg; designated ambulatory practice. We are made up of 11 hospitals-4 Magnet&reg; designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.</div> 
<div></div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div> 
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Patient Care Technician / PCT / Bone Marrow Transplant

<div>Overview:
<div>
Emory Healthcare. Where you matter as much as the work you do!</div><div></div><div> 
Be inspired. Be rewarded. Belong. At Emory Healthcare.</div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li><li>
Ongoing mentorship, development, and leadership programs and more</li></ul>
Description:
<div>
7am - 7:30pm/ Full Time/ 36 Hours</div><div> 
</div><div>We're seeking a Patient Care Technician for Emory Midtown Winship Hospital responsible for being a capable certified technician who cares about the quality of their work an ensuring the safety for all patients.</div><div>
This individual will: 
</div><div></div><ul><li>Performs assigned patient care and observation duties under the direction of a Registered Nurse and/or LPN, including but not limited to: cleaning the patient's room, operating various clinical equipment, helping with emergencies, assisting with patient procedures, collecting and transporting patient specimens and completing applicable forms.</li><li>
Maintains hospital and unit-specific competencies.</li><li>
Assists in emergency situations as directed by an RN/LPN.</li><li>
Ensures that prescribed measures related to hygiene, comfort, and rest are provided.</li><li>
Complies with Standard Precautions guidelines, Infection Control procedures, and safety standards to maintain and promote a clean and healthy work environment.</li><li>
Assists in the use of bag-valve-mask device, anti-embolism stockings, pneumatic compression stockings, oxygen, suction equipment, incentive spirometer, emergency cart and bedside glucose monitoring machine.</li><li>
Operates converter chair, lifts, scales, beds, stretchers, wheelchairs, non-invasive BP monitors, automatic thermometer, sphygmomanometer, pulse oximeter, and computers.</li></ul><div> 
MINIMUM QUALIFICATIONS:
</div><ul><li>A high school diploma or equivalent.</li><li>
BLS required.</li><li>
Must meet one of the following requirements:</li><li><ul><li>
One year of direct patient care experience,</li><li>
Successful completion of a nursing assistant training course</li><li>
Certified Nursing Assistant (CNA) license through State of Georgia, OR</li><li>
Current enrollment in a nursing program and completion of 2 clinical rotations.</li></ul></li></ul><div></div><div> 
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet&reg; designated ambulatory practice. We are made up of 11 hospitals-4 Magnet&reg; designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.</div> 
<div></div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div> 
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Patient Care Tech II

Guidehealth

<div>Company Description 
WHO IS GUIDEHEALTH?
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides&trade; and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. 
Job Description 
The Healthguide is a key member of Guidehealth&rsquo;s care delivery model, serving as a bridge between patients, their primary care physicians and specialty providers, community resources, and the Guidehealth clinical team. This role blends non‑clinical patient navigation with foundational clinical insight, helping patients overcome barriers to care, strengthening relationships with medical practices, coordinating resources, and supporting whole‑person health.
The Healthguide engages patients remotely and occasionally in person to help them understand their health needs, navigate medical and social systems, close gaps in care, and progress toward optimal health outcomes. In this position, you will support Guidehealth&rsquo;s mission to empower patients, reduce the cost of care, and promote efficient, compassionate healthcare delivery by leading with empathy.
WHAT YOU&rsquo;LL BE DOING
Patient Engagement &amp; Navigation<ul><li>
Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers.</li><li>
Engage high‑risk or targeted patient populations using bi-directional communication to address health questions, concerns, and care needs.</li><li>
Identify and assess medical, behavioral, social, emotional, and financial needs to support whole‑person care.</li><li>
Support patients in understanding and following care plans, health goals, and preventive care needs, including education and motivational interviewing.</li><li>
Conduct non‑clinical assessments, surveys, and interventions to help patients navigate medical, behavioral, and social systems.</li></ul>
Care Coordination &amp; System Navigation<ul><li>
Strengthen the connection between patients and their healthcare providers by addressing barriers, facilitating communication, and coordinating follow‑up.</li><li>
Assist with referrals, transportation, appointment scheduling, and linkage to specialty care or community‑based resources (CBOs).</li><li>
Utilize knowledge of referral processes, prior authorizations, gaps in care, SDOH factors, and community programs to improve patient outcomes.</li><li>
Escalate medical issues appropriately to RN Care Managers, Social Workers, PCP offices, or Guidehealth leadership.</li></ul>
Documentation &amp; Technology<ul><li>
Accurately and promptly document all interactions, assessments, and interventions in the electronic health record (EHR) and Guidehealth documentation systems.</li><li>
Demonstrate comfort using various EHR platforms (e.g., Epic, Athena, Cerner), analytics tools, and Microsoft Office.</li><li>
Manage referrals, track tasks, complete reconciliations, and maintain detailed records according to Guidehealth policies.</li></ul>
Collaboration &amp; Performance<ul><li>
Work independently while collaborating closely with Guidehealth case management teams and medical practice staff.</li><li>
Meet assigned Key Performance Indicators (KPIs) tied to patient engagement, health outcomes, and reduction of medical spend.</li><li>
Participate in Guidehealth meetings, training sessions, and quality‑of‑care initiatives.</li></ul>
Compliance &amp; Professional Standards<ul><li>
Follow all HIPAA, PHI security, and Guidehealth privacy policies.</li><li>
Maintain professionalism, compassion, empathy, cultural competence, and sound judgment in all interactions.</li></ul> 
Qualifications 
WHAT YOU'LL NEED TO HAVE
Education &amp; Certifications
Certified Medical Assistant (preferred) OR<ul><li>
Certified Community Health Worker/Assistant OR</li><li>
Licensed Practical Nurse or degree in a healthcare‑related field with relevant experience OR</li><li>
Certified Emergency Medical Technician (preferred).</li><li>
Bachelor&rsquo;s Degree in health-related field (preferred).</li><li>
Patient Navigation certification preferred or willingness to obtain within 1 year.</li><li>
Bilingual English/Hindi speaking required</li></ul>
 Experience Requirements<ul><li>
At least 2&ndash;3 years of related experience in patient navigation, medical assisting, health promotion, care coordination, or similar roles.</li><li>
Equivalent experience includes working in similar roles for several years without formal certification.</li><li>
Experience working directly with patients in clinical or non‑clinical settings, preferably with complex medical/social needs.</li><li>
Demonstrated experience with EHR documentation and remote‑work effectiveness.</li></ul>
Required Skills &amp; Competencies<ul><li>
Exceptional communication: verbal, written, listening, and documentation accuracy.</li><li>
Ability to prioritize multiple tasks, manage time effectively, and work autonomously in a remote environment.</li><li>
Knowledge of medical terminology, primary care workflows, and social determinants of health.</li><li>
Familiarity with motivational interviewing, behavioral change management, and patient education principles.</li>
Strong customer‑service orientation; diplomacy and tact in communication. 
<li>
</li></ul> 
 
Additional Information 
The base pay range for this role is between $21-$24 per hour paid bi-weekly Plus $1.50 language differential an hour<div></div>
ALIVE with Purpose: How We Thrive at Guidehealth
At Guidehealth, our values come to life in everything we do.<ul><li>
We are Driven by Accountability &mdash; grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.</li><li>
Always Growing, Always Learning &mdash; staying curious and continuously improving inspires us to shape a better future for healthcare.</li><li>
With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.</li><li>
At Guidehealth, Every Voice Matters &mdash; we believe our collective strength is rooted in the unique perspectives of each team member.</li><li>
And through Empathy in Action, we build stronger connections with those who count on us.</li><li>
This is what it means to be ALIVE with purpose. This is how we thrive &mdash; together &mdash; at Guidehealth.</li></ul>

BENEFITS:
While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:<ul><li>
Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.</li><li>
Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.</li><li>
Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.</li><li>
Have Peace of Mind: We provide Life and Disability insurance for those &quot;just in case&quot; moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.</li><li>
Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.</li><li>
Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.</li><li>
Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.</li><li>
Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.</li></ul>
All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.

COMPENSATION:
The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
Diversity, inclusion, and belonging are at the core of Guidehealth&rsquo;s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA
This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.

REMOTE WORK TECHNICAL REQUIREMENTS 
 
Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

SECONDARY EMPLOYMENT
At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.</div>

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