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Excis Compliance

<div>
 
 
 WE&rsquo;RE HIRING AS A DESKTOP SUPPORT ENGINEER AT EGYPT!
 
 
 
 
 
 
 Excis is a global IT support leader globally, driven by innovation and collaboration. We&rsquo;re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you&rsquo;ll look forward to coming to work every day.
 
 
 
 
 
 &middot; Client in 190+ countries
 
 
 &middot; 6000+ Engineers
 
 
 &middot; 200+ Enterprise Clients
 
 
 
 
 
 We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
 
 
 
 
 
 Start your journey with Excis and grow with us!
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 
 
 
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 Deliver deskside/onsite IT support, including Microsoft OS installations (Windows 7/10), MS Office troubleshooting, and hardware/software/network issue resolution.
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 Provide smart hands support for network and datacenter equipment, as well as conference room audio/video setups and mobile device support (iOS, Android, Blackberry).
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 Manage Active Directory/Exchange accounts, support SCCM deployments, and ensure smooth remote connectivity through tools like Bomgar, WebEx, and Windows native tools.
 </li>
 </ul>
 
 
 
 
 
 What You Need:
 
 
 
 
 
 <ul>
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 18 months of IT support experience with IT troubleshooting via ticket system.
 
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 Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
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 Excellent customer service, communication, organization, multitasking, and documentation skills.
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 Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.
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 Fluent in Arabic and English
 </li>
 </ul>
 
 
 
 
 
 Site Address:
 
 Multiple
 
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 
 At Excis, your work matters. You&rsquo;ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
 
 
 
 
 
 Ready to make a difference and grow your career? Apply now to join Excis in Egypt and be at the forefront of IT support excellence!
 
</div>

Desktop Support Engineer L1

Bosta

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Role:
 
 
 
 We are looking to hire a skilled IT support engineer to assist our bosta employees with all IT related technical support issues. As an IT support engineer, you will determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong relationships. You also be required to install, configure, test and maintain operating systems, Network, application software and system management tools
 
 
 
 Job Code:
 
 202646082-056
 
 
 
 Job Responsibilities
 
 
 
 <ul>
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 Installs and configures computer hardware, software, systems, printers and scanners
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 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
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 Repair and replace equipment as necessary
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 Assists in monitoring the ticketing system queue for requests to assign them to the relevant help desk team member
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 Coordinates and supports end-user issues remotely and on-site
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 Provides 1st level support on the cloud-based and on-premise IT infrastructure
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 Provides IT Manager with regular reports like inventory, pending POs, weekly plan, and other checklists
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 Works on implementations in new sites and assists the team
 
 
 
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 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
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 1-2 years of experience in IT technical support
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 BSc/BA in IT, Computer Science, or a relevant field
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 Troubleshooting skills and problem-solving
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 Excellent communication skills
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 Good understanding of computer systems and other tech products in the market
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 Experience with ticketing and asset management systems
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 Relevant IT Technical Support Courses like CompTIA A+ or similar
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 CCNA &amp; MCSA courses - certified is a plus
 
 
 
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 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

IT Specialist

eXtra (United Electronics Co.)

<div>
 
 
 Essential Qualifications &amp; Skills:
 
 
 <ul>
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 Install, maintain, diagnose, and repair PC Hardware, Printers, and other IT peripherals.
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 Install networking equipment such as Network Cabling, Network Switches, Access Points and Network Printers etc. when required.
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 Install, troubleshoot, and maintain all approved collaboration tools such as Microsoft Office, Adobe Reader, WinZip/WinRAR, McAfee Virus Scan, client etc.
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 Provide 2nd layer support related to Advanced Troubleshooting.
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 Analyze problems and develop creative solutions by research and vendor resources.
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 Register, prioritize and follow up all tasks using IT ServiceDesk application.
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 Follow standard IT ServiceDesk procedures to support users within the time specified to avoid SLA violations.
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 Follow strictly and perform preventive maintenance tasks effectively as scheduled.
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 Perform appropriate hardware and software upgrades.
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 Monitor, analyze and report reliability and performance issues.
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 Participate in different project tasks as assigned.
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 Provide occasional after-hours and weekend support.
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 Continuous working experience with similar Hardware and Software environment.
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 Microsoft Operating Systems.
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 Microsoft Office Suite.
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 Hardware Installation/Troubleshooting.
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 Software Installation/Troubleshooting.
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 LAN/WLAN Troubleshooting.
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 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 University Graduate (Masters/Bachelors in Computer Sciences/Engineering).
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 Hardware Diploma (A+ or equivalent).
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 <li>
 Microsoft Certified Professional (MCP) preferred.
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 Inter Connecting Cisco Devices (ICND) preferred.
 </li>
 </ul>
 
 
</div>

IT Technical Support Engineer

RATP Dev Mobility Cairo

<div>
 The role is to ensure proper computer operations so that end users can accomplish their daily tasks.This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at desktop level.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 <ul>
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 Resolve assigned customer technical issues (diagnosis, intervention, alert)
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 Escalate as required, within a proper time frame
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 Meet SLA&rsquo;s
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 Communicate to customers clearly, effectively and professionally
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 Participate in On-Call/After Hours Rotation
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 Manage materials resources
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 Other duties and responsibilities might be assigned
 
 
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 </ul>
 
 Qualifications
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 <ul>
 <li>
 Fluent in English and Arabic
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 Microsoft Office Programs
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 Microsoft Desktop Operating Systems
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 Windows Server Administration
 
 
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 </ul>
 
 Knowledge
 
 
 
 <ul>
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 Computer Networking, including switches, routers and wireless access points
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 Knowledge of print drivers, print servers and multi-function printer maintenance
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 Ability to communicate problems with supervisors as they become known.
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 Demonstrated ability to actively listen to technical problems conveying commitment toward finding a timely resolution of the situation
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 Demonstrated ability to read, analyze and interpret technical documents, work orders, invoices, instruction sheets. .
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 Demonstrable knowledge of IT and software system assurance including Cyber Security, Software Licenses, Disaster recovery and IT Security.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
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 At least 3 years&rsquo; experience as an IT Technician
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 Understanding of IT technologies including but not limited to Windows Operating Systems, O365 Suite of Applications, Computer hardware and accessories.
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 Familiarization with software/Applications including but not limited to ERP systems, SharePoint, Maximo, MS O365.
 </li>
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 SLA management
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 Managing and supporting computers, applications and accessories.
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 Demonstrates a high degree of analytical skills and the ability to be both structured and flexible.
 
 
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 </ul>
 DESIRED BEHAVIORS
 
 
 <ul>
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 Ability to meet deadlines.
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 Ability to manage conflict situations,
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 Reactivity, rigor, go-ahead.
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 Relationship: communication, Teamwork.
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 </ul>
</div>

Concentrix

<div>
 
 A Technical Advisor provides exceptional technical assistance and customer service to our clients. You will be responsible for diagnosing and resolving technical issues, answering inquiries, and ensuring customer satisfaction via Chat, you will act as a liaison between customers and internal teams, escalating complex issues as needed.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 Provide timely and accurate technical support to customers via chat, and other communication channels.
 
 
 Diagnose and troubleshoot technical issues related to our products and services.
 
 
 Guide customers through problem-solving processes, providing clear and concise instructions.
 
 
 Maintain a thorough understanding of our products and services, as well as industry best practices.
 
 
 Provide feedback to product development and support teams regarding common customer issues.
 
 
 
 
 
 
 Requirements:
 
 
 
 
 Strong verbal and written communication skills in English (B2-C1)
 
 
 Ready to start immediately.
 
 
 Strong problem-solving and analytical skills.
 
 
 Ability to multitask and prioritize tasks effectively.
 
 
 Familiarity with CRM tools and knowledge management systems.
 
 
 Technical troubleshooting experience, with the ability to diagnose and resolve issues independently.
 
 
 
 
 
 
 Benefits:
 
 
 
 
 Competitive salary and package.
 
 
 Opportunities for professional development and getting promoted after 6 months.
 
 
 Social &amp; Medical insurance.
 
 
 Transportation Provided.
 
 
 
</div>

Technical Support Specialist (Chat & Email)

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Specialist | Majid Al Futtaim Global Solutions | People &amp; organization
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Employee Life Cycle (ELC) Specialist is responsible for managing HR operations across the full employee journey, including onboarding, transfers, promotions, data management, and offboarding. The role acts as the first point of contact for employees and managers, providing accurate advice and support through calls, emails, and ticketing systems. It also ensures smooth transactions in SuccessFactors and compliance with HR processes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
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 Provide timely and accurate support to employees and managers on HR queries (onboarding, transfers, data updates, exits).
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 Manage HR system (SuccessFactors) transactions, such as hiring, job changes, compensation updates, and terminations.
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 Ensure accuracy and compliance of employee data in SuccessFactors and ticketing systems.
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 Deliver excellent customer service, ensuring positive feedback from employees and managers.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 
 2-4 Years of experience
 
 in HR operations, internships, or employee services (experience with SuccessFactors is a plus).
 </li>
 <li>
 Human Resources Internship or Diploma (Preferred).
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work from any country in the world for 30 days a year.
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
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 </ul>
 
 
</div>

Employee Life Cycle Specialist

RAPP

<div>
 RAPP Dubai is looking for a Social Media Specialist to join our award-winning Account Leadership team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is looking for a
 
 Social Media Specialist
 
 to manage and grow clients&rsquo; social media presence. The role requires strong content creation sense, platform understanding, and the ability to work closely with account, creative, and strategy teams in a fast-paced agency environment.
 
 
 This role requires
 
 bilingual communication skills
 
 
 ,
 
 with the ability to engage confidently in both Arabic and English.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Develop monthly content calendars aligned with campaign objectives.
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 Write clear, engaging captions and TOVs adapted to each platform.
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 Coordinate with creative teams on visuals and videos.
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 Manage day-to-day social media content across platforms.
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 Monitor and respond to comments, messages, and community engagement.
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 Track performance and prepare reports with insights and recommendations.
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 Stay updated on local social trends, formats, and platform updates.
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 Support campaign launches and real-time activations.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or related field.
 </li>
 <li>
 1&ndash;2 years of experience in social media management (agency experience preferred).
 </li>
 <li>
 Strong understanding of social platforms and content formats.
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 Good copywriting skills in English &amp; Arabic.
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 Basic understanding of social media analytics and KPIs.
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 Familiarity with reporting tools and native platform insights.
 </li>
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 Organized, proactive, and able to manage multiple accounts.
 </li>
 <li>
 Comfortable working independently under deadlines.
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

Social Media Specialist

Explore 408+ It support specialist in Cairo this March. Find roles across top companies and apply now to boost your career.

408 it support specialist jobs In Cairo

Desktop Support Engineer L1

IT Specialist

IT Technical Support Engineer

IT Specialist

Technical Support Specialist (Chat & Email)

Employee Life Cycle Specialist

Social Media Specialist