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client support executive Jobs in Islamabad

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client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

it support specialist

Abacus Outsourcing

<p><b>Job description</b>:</p><p>We are looking for a tech-savvy IT Assistant (Fresher) to support our IT operations. This entry-level role is ideal for recent graduates seeking hands-on experience in troubleshooting, hardware/software support, and basic network administration.</p><p>Responsibilities:</p><p>Assist in the setup and maintenance of computer systems and networks</p><p>Provide first-level technical support to staff</p><p>Install and update software, manage user accounts</p><p>Troubleshoot hardware, software, and network issues</p><p>Maintain IT inventory and documentation</p><p>Qualifications:</p><p>Bachelor&rsquo;s degree in IT, Computer Science, or related field</p><p>Basic knowledge of Windows OS, MS Office, and networking</p><p>Good communication and problem-solving skills</p><p>Willingness to learn and adapt</p><p>Job Type: Full-time</p><p>Pay: Rs39,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

IT Assistant

Telenor

<div><p><b>Position Title: Support Officer</b></p><p><b>
Reporting to: Director Software Development&amp; QA</b></p><p><b>
Job Group: 1A/1B Location: Islamabad</b></p><p><b>
Division: Telenor Shared Services Pakistan</b></p><p><b>
Department: DCP IT Unit: IT Expert Services</b></p><p><b>
Why should you join Telenor Shared Services Pakistan</b></p><p>
At Telenor Shared Services Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.
<br>
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<b>About Telenor Shared Services Pakistan</b>
</p><p>Telenor Shared Services Pakistan delivers transactional business services in the areas of Finance &amp; Accounting and IT. Together with Telenor GSS Norway and SSC Norway delivers efficient business support to Telenor employees to make their work easier.
</p><p><b>Position Related:</b></p><p>
We are looking for a motivated and detail-oriented fresh graduate to join our IT team. This multi-functional role offers hands-on experience in Quality Assurance (QA) for software applications, IT Support for end-users, and administrative coordination within the IT department. You will play an essential role in maintaining system reliability, supporting users, and fostering a collaborative team environment.</p><p><b>
Goals</b></p><p><b>
Your typical day at work</b></p><ul>
<li>
Maintenance of IT Inventory locally.
</li><li>Installation, configuration &amp; troubleshooting of Windows and software.</li>
<li>Following up with end users to ensure the problem is resolved.
</li><li>Application Monitoring &amp; Incident Management. &middot;</li>
<li>Managing multiple cases at one time. &middot;</li>
<li>Testing and evaluating new technologies.
</li><li>Update documentation and records using a range of different IT systems to ensure information and data is always maintained and updated to reflect compliance</li>
<li>Facilitate Team building activities.
</li><li>Shortlisting of Candidates for Interviews.
</li><li>Manage Meeting Scheduling &amp; Reservations.
</li><li>Tasks and plans for the next day.
</li><li>Any pending communications to be sent /Sign off.</li>
</ul><p><b>
Eligibility Criteria</b></p><ul>
<li>
IT Support
</li><li>Provide help desk support and resolve technical issues for employees by phone, in person, or via remote access.
</li><li>Inventory Management (Manage IT Equipment in Store + Hardware/Software Maintenance)
</li><li>Windows Installation, Configuration &amp; Monitoring of Computer Systems &amp; Network.
</li><li>Setting up / Provisioning Accounts for new users &amp; providing access for Softwares.
</li><li>System maintenance (Perform system updates, security checks)
</li><li>Create and maintain documentation of IT processes, procedures, and troubleshooting steps.
</li><li>Guiding new joiners through system processes.
</li><li>Updating user guides or creating technical documentation for troubleshooting steps.
</li><li>Evaluating system potential through assessing compatibility of software with new laptops. Quality Assurance (IT Applications)
</li><li>Assist in executing test cases for webs and internal systems.
</li><li>Identify, document, and track bugs using tools such as Jira.
</li><li>Perform manual testing (and support automation efforts if applicable).
</li><li>Support test plan and test case documentation.
</li><li>Collaborate with developers and business teams to verify feature functionality. Administration
</li><li>Facilitate in shortlisting and arranging of candidates for recruitment.
</li><li>Manage Meeting Scheduling &amp; Reservations.
</li><li>Help manage IT documentation, including setup guides, SOPs, and access logs.
</li><li>Coordinate meetings, vendor visits, and IT-related procurement.
</li><li>Onboard new employees by introducing them to company IT policies, tools, and processes.</li>
<li>Provide basic domain knowledge and walkthroughs of internal applications to help new joiners ramp up quickly.</li>
<li>Arrange IT team events and internal social gatherings to celebrate milestones or achievements.
</li><li>Support internal communication, calendar scheduling, team coordination and expense/medical claims.
</li></ul><p><b>Education:</b> Bachelors in IT/Computer Science &middot;
</p><ul><li>Hands-on Experience in IT Inventory Maintenance &amp; Support (Hardware &amp; Software Installations) &middot;
</li><li>Have handled customer support in a technical capacity.
</li><li>Hands-on experience in Application monitoring and Incident Management. &middot; Strong administrative experience.</li>
<li>Must be flexible to take on additional tasks to assist company.</li>
<li>Excellent interpersonal communication and documentation skills with attention to detail.
</li><li>Solid problem-solving with self-driven approach and multitasking.
</li><li>Great attention to detail and accuracy, with a commitment to continuous improvement and service excellence.</li>
<li>Functional Skills / Knowledge Areas</li>
<li>IT Inventory Maintenance &amp; Support (Hardware &amp; Software Installations) &middot; Application monitoring and Incident Management
</li><li>DevOps &amp; Agile (SAFe 5) Administration &middot; Strong analytical skills and solution driven approach</li></ul></div><p></p>

IT Support Officer

Imtiaz Group (SMC Private) Ltd.

<p><b>Job Responsibilities:</b></p><ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>

IT Support

VLINQ DIGITAL (PRIVATE) LIMITED

<p><b>Overview</b></p><p>We are looking for an <b>IT Support Executive</b> to provide technical assistance to our <b>US-based clients</b>. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to handle remote support in a fast-paced environment. Night shift/US shift availability is required.</p><p><b>Key Responsibilities</b></p><ul><li>Provide <b>technical support</b> to US clients via phone, email, and ticketing system</li><li>Troubleshoot issues related to hardware, software, network, VPN, printers, and system performance</li><li>Install, configure, and maintain operating systems and applications</li><li>Monitor system alerts and respond to incidents in a timely manner</li><li>Document issues, resolutions, and maintain logs in the ticketing tool</li><li>Assist with onboarding/offboarding of client users (account setup, access management)</li><li>Perform regular system updates, backups, and maintenance tasks</li><li>Escalate unresolved issues to senior engineers when necessary</li><li>Ensure high customer satisfaction and professional communication</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li><b>3&ndash;5 years of experience</b> in IT support or technical helpdesk</li><li>Strong knowledge of Windows/Mac OS, MS Office, and basic networking</li><li>Familiarity with Remote Desktop tools and ticketing systems</li><li>Excellent <b>English communication skills</b> (US client interaction mandatory)</li><li>Ability to work in <b>US shifts/night shifts</b></li><li>Problem-solving mindset and attention to detail</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

IT Support Executive (US)

Agrius IT

<p><b>Job Description</b></p><ul><li>Respond to support requests through phone, email, or the ticketing system and ensure resolution within the defined SLA.</li><li>Coordinate with logistics and technical teams for spare parts management and required follow-ups.</li><li>Maintain clear and consistent communication to ensure high levels of customer satisfaction.</li><li>1&ndash;2 years of experience in IT Help Desk or Technical Support (CSR experience is an advantage).</li><li>Basic understanding of hardware components.</li><li>Strong ability to prioritize tasks and manage time effectively.</li><li>Experience in global IT support or logistics will be considered a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Help Desk Officer

NUST

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Tuesday, December 30, 2025<br>
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</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Detail<br>
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</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5975/12/17/2025
 </div></div><br>
<div><div>Age Limit: </div><div>25<li></li>45
</div></div><br>
<div><div>Experience:
</div></div><br>
<div></div><div><div>Posted Date: </div><div>Wednesday, December 17, 2025
</div></div><br>
<div><div>Salary: </div><div>Market Competitive<br>
</div></div><br>
<div></div><br>
<br>
<br>
<div><div><div><div><div><div><div><b>Job Description:
</b></div></div><br>
<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
</div><ul><li>BE /BS/ B.Sc.in Computer Sciences from an HEC recognized University with 2 years of experience in the relevant field.</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>M.Sc/MS in Computer Sciences from an HEC recognized University with 3 years of experience in the relevant field.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>Servers &amp; networks switches installation and configuration.&middot;</li></ul>
<ul><li>Website Management knowledge.</li></ul>
<ul><li>Biometric Attendance System Management.</li></ul>
<ul><li>IP Based CCTV Cameras Management.</li></ul>
<ul><li>Support for Domain, internet and Wi-Fi users.</li></ul>
<ul><li>Troubleshoot communications issues across network resources.</li></ul>
<ul><li>Maintain network user administration, file storage and security.</li></ul>
<ul><li>Assist in the planning, design, documentation and implementation of various systems that include desktop PC's, servers, network equipment and software applications.</li></ul>
<ul><li>Monitors and maintains the use of the network connected equipment.</li></ul>
<ul><li>Generate periodic backups of servers for data security.</li></ul>
<ul><li>Monitors client/server software and service packs.</li></ul>
<ul><li>Perform on-site and remote technical support to end users.</li></ul>
<ul><li>Assist in the organization and inventory of all hardware and software resources.</li></ul>
<ul><li>Maintains excellent communication with the IT Manager on all tasks and projects. Perform other duties as assigned by IT Manager.</li></ul>
<ul><li>Configure and install VoIP telephone.</li></ul>
<ul><li>Installs and tests computers and related network hardware in a LAN/W AN environment.</li></ul>
<ul><li>Assist the IT Manager in developing and coordinating future network replacement plans.</li></ul>
<ul><li>Ensuring data is backed up on a regular basis.</li></ul>
<ul><li>Overseeing computer security and anti-virus updates etc.</li></ul>
<ul><li>Carrying out client computer maintenance.</li></ul>
<ul><li>Providing IT support to computer users within the institute .</li></ul>
<ul><li>First port of call and initial troubleshooting of IT problems and resolving if possible.</li></ul>
<ul><li>Any other relevant task assigned by head of the institution or reporting officer.</li></ul><div><br>
</div><div><b>Knowledge/Skills/Abilities:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>CCNA/ Microsoft Certifications</li></ul>
<ul><li>Basic understanding of networking concepts(TCP/IP, DNS, DHCP, VLANs)</li></ul>
<ul><li>Knowledge of network hardware and operating systems</li></ul>
<ul><li>Installation of different type of servers</li></ul>
<ul><li>Strong troubleshooting, tracing errors and problem-solving skills</li></ul>
<ul><li>Familiarity with network monitoring tools</li></ul>
<ul><li>Good communication and teamwork abilities</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>Eagerness to learn and grow</li></ul>
<ul><li>Detail-oriented and organized</li></ul>
<ul><li>Ability to work under pressure</li></ul>
<ul><li>Strong customer service mindset</li></ul>
<ul><li>Office environment with occasional off-hours work for system maintenance.</li></ul><div><br>
</div><div><b>Terms and Conditions:-</b></div><div><br>
</div><ul><li>Candidates are required to attach scanned copies of their documents (Academics / Professional).</li></ul>
<ul><li>Last education certificate/degree must be attested/verified by HEC.</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p><div></div>

Assistant Network Administrator

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Sunday, December 21, 2025<br>
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</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Detail<br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5964/12/08/2025
 </div></div><br>
<div><div>Age Limit: </div><div>25<li></li>45
</div></div><br>
<div><div>Experience:
</div></div><br>
<div></div><div><div>Posted Date: </div><div>Monday, December 8, 2025
</div></div><br>
<div><div>Salary: </div><div>Market Competitive<br>
</div></div><br>
<div></div><br>
<br>
<br>
<div><div><div><div><div><div><div><b>Job Description:
</b></div></div><br>
<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>BE/BS in IT / Computer Science / Electronics / Software or equivalent from an HEC recognized University.</li></ul>
<ul><li>Experience in Active Directory Servers Management.</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>Masters in IT / Computer Science / Electronics / Software or equivalent from an HEC recognized University with 02-years of experience in Active Directory Servers Management.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>Supervision of shift duties and preventive maintenance of Data Centre</li></ul>
<ul><li>Inventory Management</li></ul>
<ul><li>Updating the SINES Website</li></ul>
<ul><li>Keeping record of Biometric attendance system</li></ul>
<ul><li>Prepare minute sheets and draft letters for correspondence</li></ul>
<ul><li>Maintain coordination with vendors for timely repair / servicing of equipment</li></ul>
<ul><li>Maintain coordination with ICT Dte for timely resolution of IT related issues</li></ul>
<ul><li>Prepare and dispatch &ldquo;End Semester&rdquo; and &ldquo;Half Yearly&rdquo; reports to Acad Dte as per schedule</li></ul>
<ul><li>Create, delete and update active directory users and email accounts</li></ul>
<ul><li>Maintain details of network addresses of all the equipment</li></ul><div><br>
</div><div><b>Knowledge/Skills/Abilities:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>Possessing a strong understanding of system administration tasks, including active directory management.</li></ul>
<ul><li>Ability to handle server tasks.</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>Demonstrating the capacity to identify and resolve technical problems efficiently.</li></ul>
<ul><li>Email account setup</li></ul>
<ul><li>Network address maintenance</li></ul><div><br>
</div><div><b>Training/Certification:</b></div><div><br>
</div><ul><li>MCSE (Microsoft Certified Solutions Expert).</li></ul><div><br>
</div><div><b>Terms and Conditions:-</b></div><div><br>
</div><ul><li>Candidates are required to attach scanned copies of their documents (Academics / Professional).</li></ul>
<ul><li>Last education certificate/degree must be attested/verified by HEC.</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p>

Assistant System Administrator - SINES

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