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Interwood Mobel

<div>As an IT Officer at Interwood Mobel, you will play a crucial role in supporting and maintaining our IT infrastructure and delivery of services across the organization. You will be responsible for troubleshooting hardware and software issues, managing network systems, and ensuring that all technology resources are aligned with the company&rsquo;s operational goals.
Key responsibilities include maintaining computer systems, assisting users with technical issues, managing backups, and contributing to IT projects that enhance the overall efficiency of our operations. You will also collaborate closely with other departments to analyze their IT needs and recommend solutions. 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>
1-2 years of experience in an IT support or officer role, preferably in a manufacturing or retail environment.</li><li>
Strong knowledge of computer hardware, software, and network systems.</li><li>
Familiarity with operating systems including Windows and Linux.</li><li>
Experience with help desk software and remote support tools.</li><li>
Excellent problem-solving and analytical skills.</li><li>
Strong verbal and written communication abilities.</li><li>
Ability to work independently and as part of a team.</li></ul> 

Benefits 
<ul>
<li>Marketing competitive salary and benefits</li>
<li>Medical Insurance</li>
<li>Provident Fund</li>
<li>EOBI</li>
<li>Paid Leaves</li></ul></div>

IT Officer

Interwood Mobel (Pvt) Ltd.

<div>
 As an
 
 IT Officer
 
 at Interwood Mobel, you will play a crucial role in supporting and maintaining our IT infrastructure and delivery of services across the organization. You will be responsible for troubleshooting hardware and software issues, managing network systems, and ensuring that all technology resources are aligned with the company's operational goals.
 
 
 Key responsibilities include maintaining computer systems, assisting users with technical issues, managing backups, and contributing to IT projects that enhance the overall efficiency of our operations. You will also collaborate closely with other departments to analyze their IT needs and recommend solutions.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or related field
 </li>
 <li>
 1-2 years of experience in an IT support or officer role, preferably in a manufacturing or retail environment
 </li>
 <li>
 Strong knowledge of computer hardware, software, and network systems
 </li>
 <li>
 Familiarity with operating systems including Windows and Linux
 </li>
 <li>
 Experience with help desk software and remote support tools
 </li>
 <li>
 Excellent problem-solving and analytical skills
 </li>
 <li>
 Strong verbal and written communication abilities
 </li>
 <li>
 Ability to work independently and as part of a team
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Marketing competitive salary and benefits
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Paid Leaves
 </li>
 </ul>
</div>

dinCloud Pakistan, An ATSG Company

<div>
 <ul>
 <li>
 Provide customer end user technical support via phone, email, chat, and self-service portals
 </li>
 <li>
 Diagnose and resolve customer issues with desktops, laptops, printers, peripherals, and common software applications
 </li>
 <li>
 Assist end users with password resets, account unlocks, and access requests
 </li>
 <li>
 Provide remote assistance when applicable
 </li>
 <li>
 Troubleshoot network connectivity issues (e.g., internet access, VPN connections)
 </li>
 <li>
 Document and track incidents and requests utilizing the ServiceNow ITSM ticketing system
 </li>
 <li>
 Escalate complex issues to higher-level support teams when necessary
 </li>
 <li>
 Adhere to service level agreements (SLAs) and meet performance targets
 </li>
 <li>
 Utilize the internal knowledge base to resolve common issues and improve efficiency
 </li>
 <li>
 Drive customer satisfaction through proactive communication and first call resolution
 </li>
 <li>
 Provide exceptional customer service by demonstrating empathy, patience, and a positive attitude
 </li>
 <li>
 Communicate technical information clearly and concisely, ensuring clients understand the resolution or next steps
 
 
 
 </li>
 </ul>
 What Qualifies You
 
 
 <ul>
 <li>
 3+ years of service desk experience in an MSP environment
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent problem-solving and analytical skills
 </li>
 <li>
 Customer-centric approach with a focus on service excellence
 </li>
 <li>
 Ability to work effectively under pressure and manage multiple priorities
 </li>
 <li>
 Continuous improvement mindset
 </li>
 <li>
 Incident and request management experience
 </li>
 <li>
 Must be a team player and collaborative.
 </li>
 <li>
 Experience with Windows OS, Office 365, Azure AD, Active Directory, and Exchange/Office O365. MAC OS knowledge would be a plus, but not a hard requirement.
 </li>
 <li>
 Familiarity with IT Service Management concepts, practices, and procedures. Strong ITIL knowledge or certification preferred
 </li>
 <li>
 Technical Certifications: CompTIA, A+, MSCE are a plus
 </li>
 <li>
 Experience using ServiceNow ticketing system is preferred
 </li>
 <li>
 Experience using remote assistance tools
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 A bachelors degree or equivalent in Computer Science, Information Systems, or related field
 </li>
 <li>
 Strong technical background
 </li>
 <li>
 Be willing to work 1st, 2nd, or 3rd shift in a 24/7 support environment
 
 
 
 </li>
 </ul>
 XTIUM is an equal opportunity employer.
</div>

Enterprise Service Desk Specialist

Job Portal - dinCloud Pakistan

<div><ul><li>Provide customer end user technical support via phone, email, chat, and self-service portals</li><li>
Diagnose and resolve customer issues with desktops, laptops, printers, peripherals, and common software applications</li><li>
Assist end users with password resets, account unlocks, and access requests</li><li>
Provide remote assistance when applicable</li><li>
Troubleshoot network connectivity issues (e.g., internet access, VPN connections)</li><li>
Document and track incidents and requests utilizing the ServiceNow ITSM ticketing system</li><li>
Escalate complex issues to higher-level support teams when necessary</li><li>
Adhere to service level agreements (SLAs) and meet performance targets</li><li>
Utilize the internal knowledge base to resolve common issues and improve efficiency</li><li>
Drive customer satisfaction through proactive communication and first call resolution</li><li>
Provide exceptional customer service by demonstrating empathy, patience, and a positive attitude</li><li>
Communicate technical information clearly and concisely, ensuring clients understand the resolution or next steps</li></ul><h2 class="jobSectionHeader">
What Qualifies You
</h2><ul><li>3+ years of service desk experience in an MSP environment
</li><li>Excellent verbal and written communication skills</li><li>
Excellent problem-solving and analytical skills</li><li>
Customer-centric approach with a focus on service excellence</li><li>
Ability to work effectively under pressure and manage multiple priorities</li><li>
Continuous improvement mindset
</li><li>Incident and request management experience
</li><li>Must be a team player and collaborative.</li><li>
Experience with Windows OS, Office 365, Azure AD, Active Directory, and Exchange/Office O365. MAC OS knowledge would be a plus, but not a hard requirement.
</li><li>Familiarity with IT Service Management concepts, practices, and procedures. Strong ITIL knowledge or certification preferred
</li><li>Technical Certifications: CompTIA, A+, MSCE are a plus
</li><li>Experience using ServiceNow ticketing system is preferred</li><li>
Experience using remote assistance tools
</li><li>Excellent time management skills</li><li>
A bachelors degree or equivalent in Computer Science, Information Systems, or related field
</li><li>Strong technical background</li><li>
Be willing to work 1st, 2nd, or 3rd shift in a 24/7 support environment</li></ul>
XTIUM is an equal opportunity employer.</div>

Tweety Four 7

&middot; Provide technical support to clients via calls, emails, and chat in English&middot; Diagnose, troubleshoot, and resolve software and system-related issues&middot; Understand client concerns and explain technical solutions in a clear, professional manner&middot; Escalate complex issues to relevant technical teams when required&middot; Maintain accurate documentation of issues, resolutions, and follow-ups&middot; Monitor system performance and proactively identify potential issues&middot; Ensure timely resolution of support tickets while meeting service-level expectations&middot; Build and maintain strong client relationships through effective communicationSkills&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field&middot; 1+ years of experience in technical support or a similar role&middot; Strong troubleshooting and problem-solving skills&middot; Excellent spoken and written English communication skills&middot; Ability to communicate technical concepts to non-technical clients&middot; Strong customer service mindset and attention to detail&middot; Ability to work independently and collaboratively in a team environmentLocation: Islamabad, DHA phase 2 Salary: 70k to 90k + Fuel Allowance Daily Dinner from company end only female candidates are required Office timing: 6:00 PM to 2:00 AM Monday to FridayJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Technical Support Engineer (Female)

IT Devices Online

Job DescriptionProcurement SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes.About the RoleWe are seeking an experienced Procurement Specialist with deep expertise in the IT industry, focusing on sourcing and purchasing IT hardware, software, and services across the United States and Canada. The ideal candidate will have a strong understanding of regional vendor ecosystems, pricing models, import/export regulations, and contract negotiations in the IT procurement space.Key Responsibilities<ul><li>Procurement Operations:</li></ul>Source, evaluate, and purchase IT equipment, software licenses, cloud services, and related technology products.Manage the end-to-end procurement cycle including RFQs, RFPs, purchase orders, vendor selection, and payment terms.<ul><li>Vendor Management:</li></ul>Develop and maintain relationships with suppliers, OEMs, and distributors in the U.S. and Canada.Negotiate contracts, pricing, SLAs, and delivery terms to optimize value and ensure compliance.<ul><li>Market Intelligence:</li></ul>Monitor pricing trends, product lifecycles, and supply chain disruptions in North America.Provide insights on cost-saving opportunities and alternative sourcing strategies.<ul><li>Compliance &amp; Documentation:</li></ul>Ensure all procurement activities comply with internal policies and external regulatory requirements in both U.S. and Canadian jurisdictions.Maintain accurate and organized procurement records, contracts, and vendor performance reports.<ul><li>Collaboration:</li></ul>Work closely with IT, Finance, Legal, and Operations teams to align procurement strategies with business needs.Support budgeting and forecasting efforts by providing cost analysis and vendor performance data.Qualifications&middot; Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Information Technology, or a related field.&middot; 2+ years of relevant procurement experience in the IT industry with a focus on U.S. and Canadian markets.&middot; Knowledge of IT product categories (hardware, software, SaaS, cloud services).&middot; Proven track record in contract negotiation and vendor management.&middot; Familiarity with procurement platforms and ERP systems (e.g., SAP, Oracle, Coupa).&middot; Understanding of cross-border trade practices, and local tax implications.&middot; Excellent communication, analytical, and organizational skills.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Timings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Do you agree with Full-time Remote Job Night Shift?</li></ul>Experience:<ul><li>IT Industry in US Market: 4 years (Required)</li><li>Procurement in US Market: 3 years (Required)</li><li>Vendor Management: 4 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: Remote

Procurement Specialist (US Market Experience)

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>

About the Role:

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive's support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both German and English.

What You'll Do:
<ul>
<li>Provide bilingual German &amp; English Email, Chat, and Voice Support - Answer inbound inquiries coming through Motive's support hotline, live chat feature, or support email address during European business hours</li>
<li>Customer Service Analysis - Collect customer support requests and bugs, and relay findings to the product and engineering teams to address these issues</li>
<li>System Evaluation - Evaluate our existing tools and work with engineering to develop tools to enable this function to scale</li>
</ul>
What We're Looking For:
<ul>
<li>Bilingual or Native speaker in German and English (US)</li>
<li>Skilled in written communication (both German and English)</li>
<li>Natural instinct to empathize with users</li>
<li>Strong analytical skills</li>
<li>Excellent verbal and written communication skills</li>
<li>Comfortable working in European time zones, with flexibility to support other time zones if needed</li></ul></div> 

<div>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

Technical Support Specialist - German

Explore 567+ It support specialist in Islamabad this March. Find roles across top companies and apply now to boost your career.

567 it support specialist jobs In Islamabad

IT Officer

IT Officer

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Enterprise Service Desk Specialist

Technical Support Engineer (Female)

Procurement Specialist (US Market Experience)

Technical Support Specialist - German