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it support specialist

DigitalTolk

<div><p><b>About DigitalTolk</b></p><p>
DigitalTolk is an organization and company that works to make an impact. Our purpose is to give a voice to those who don&rsquo;t speak the local language; we arrange translators so that patients can get medical treatments in their new country and communicate with doctors. We arrange translators for crime victims so that they can get justice. Our job is to arrange interpreters through our platform for our customers.</p><p>
Our end customers are hospitals, courts/lawyers, and municipalities who communicate with refugees and other people in need.</p><p>
Our company <b>purpose</b> is to use technology to make the world a better place. And we&rsquo;re currently hiring developers to join us on this journey!</p><p>
We are a company based in Sweden with developers in all parts of the planet!</p><p>
About the Role: We are looking for a reliable and proactive <b>IT Support Specialist </b>to provide 1st level technical support to both onsite and remote employees. The ideal candidate will have hands-on experience in troubleshooting hardware and software issues and be comfortable working independently in a remote setup.</p><div><p><b>
Key Responsibilities</b></p></div><div><ul><li><p>
Provide first-level technical support for hardware, software, and system-related issues</p></li></ul></div><div><ul><li><p>
Act as the primary point of contact for IT support requests via ticketing tools, email, or chat</p></li></ul></div><div><ul><li><p>
Troubleshoot issues related to laptops, desktops, printers, VPN, and peripherals</p></li></ul></div><div><ul><li><p>
Install, configure, and maintain operating systems and business applications</p></li></ul></div><div><ul><li><p>
Manage user accounts, permissions, and access (onboarding &amp; off-boarding)</p></li></ul></div><div><ul><li><p>
Diagnose and resolve issues related to Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)</p></li></ul></div><div><ul><li><p>
Escalate complex issues to 2nd/3rd level support when required</p></li></ul></div><div><ul><li><p>
Maintain accurate documentation of issues, resolutions, and IT processes</p></li></ul></div><div><ul><li><p>
Support IT asset management and inventory tracking</p></li></ul></div><div><p><b><br>
Requirements</b></p></div><div><ul><li><p>
Minimum 2 years of experience in IT support / Helpdesk role</p></li></ul></div><div><ul><li><p>
Bachelor's degree in computer science, IT, or related field (preferred)</p></li></ul></div><div><ul><li><p>
Strong knowledge of Windows/macOS environments and hardware troubleshooting</p></li></ul></div><div><div><ul><li><p>
Experience with Microsoft 365 administration and support</p></li></ul></div><div><ul><li><p>
Familiarity with VPN, remote desktop tools, and basic networking concepts</p></li></ul></div><div><ul><li><p>
Experience using ticketing systems (e.g., Jira, ServiceNow, Zendesk)</p></li></ul></div><div><ul><li><p>
Strong communication skills in English (written and verbal)</p></li></ul></div><div><ul><li><p>
Ability to work independently and manage multiple support requests</p></li></ul></div><div><ul><li><p>
Comfortable working in remote and international team environments</p></li></ul></div><div><p><b><br>
Preferred:</b></p></div><div><ul><li><p>
Basic experience with Active Directory</p></li></ul></div><div><ul><li><p>
Understanding of IT security best practices</p></li></ul></div><div><p><b><br>
What We Offer</b></p></div><div><ul><li><p>
Opportunity to work with a global team</p></li></ul></div><div><ul><li><p>
Professional growth and exposure to modern IT systems</p></li></ul></div><div><ul><li><p>
Fully remote work environment</p></li></ul></div></div></div>

Remote IT Support Specialist

Ciklum

<div>
 <p>
  <strong>
   Ciklum
  </strong>
  is looking for an
  <strong>
   IT Support Engineer
  </strong>
  to join our team full-time in Pakistan.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the role:
  </strong>
 </p>
 <p>
  As an IT Support Engineer, you will become a part of a cross-functional development team engineering experiences of tomorrow. Working under the guidance of the Team Lead and a dedicated mentor, this role focuses on daily support tasks and resolving technical issues to maintain smooth operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   At least one year of experience with IT Support &amp; Collaboration: Resolve Service Desk tickets, manage access controls, and work closely with advanced IT teams (Infra, Sec, Net) on complex issues
  </li>
  <li>
   Employee Lifecycle: Manage end-to-end technical onboarding and offboarding, including workstation setup and secure asset recovery
  </li>
  <li>
   Assets &amp; Logistics: Track IT inventory, coordinate with vendors, and handle office shipments and procurement logistics
  </li>
  <li>
   Workspace &amp; Event Operations: Maintain the health of workstations and meeting rooms, ensuring compliance, and provide AV/technical support for office events
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Operating Systems &amp; Software: Basic administration of Windows 11+, Linux (Ubuntu), and macOS. Proficiency in Microsoft 365 and Google Workspace
  </li>
  <li>
   Infrastructure Fundamentals: Foundational knowledge of networking, Active Directory, and Group Policy Objects (GPO)
  </li>
  <li>
   Troubleshooting &amp; ITIL: Ability to diagnose and resolve standard hardware and software issues under pressure, backed by a strong understanding of ITIL principles and a "client-first" service approach
  </li>
  <li>
   Logistics &amp; Asset Coordination: Experience in inventory management and handling physical logistics, including receiving, shipping, and setting up equipment for events
  </li>
  <li>
   Communication Skills: Strong verbal and written ability to explain technical concepts clearly to non-technical users. English &mdash; Intermediate or higher
  </li>
  <li>
   Team &amp; Growth: A proactive team player with a self-motivated approach to professional development, ready to learn through internal documentation and peer mentorship
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What`s in it for you?
  </strong>
 </p>
 <ul>
  <li>
   Care: your mental and physical health is our priority. We offer competitive benefits package that includes but is not limited to comprehensive medical coverage, life-insurance, gym membership, fuel, internet and mobile allowances and provident fund
  </li>
  <li>
   Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  </li>
  <li>
   Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  </li>
  <li>
   Flexibility: Own your schedule &ndash; you are the one to decide when to start your working day. Just don&rsquo;t miss your regular team stand-up
  </li>
  <li>
   Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  </li>
  <li>
   Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  </li>
  <li>
   Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About us:
  </strong>
 </p>
 <p>
  At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you&rsquo;ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With over 14 years of presence in Islamabad, our Pakistan team is a trusted force in redefining industries. We value every voice and invite experienced professionals to help shape tomorrow&rsquo;s digital experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Explore, empower, engineer with Ciklum!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Interested already? We would love to get to know you! Submit your application. We can&rsquo;t wait to see you at Ciklum.
 </p>
</div>


IT Support Engineer

Ciklum Pakistan

AKBAR ASSOCIATES GROUP

<p><b>Location:</b> Islamabad, Pakistan<br/><b>Department:</b> IT / Design<br/><b>Work Mode:</b> On-site<br/><b>Package: </b>Market competitive</p><p><b>Key Responsibilities</b></p><ul><li>Develop, design, and maintain digital graphics, presentations and visual content.</li><li>Manage and troubleshoot hardware, including desktops, servers, laptops and related equipment such as printers, scanners and networking devices.</li><li>Assist with software installation, system updates, and IT infrastructure support.</li><li>Collaborate with cross-functional teams to create visually appealing reports, dashboards, and technical illustrations.</li><li>Maintain documentation of IT assets, hardware inventory and software technical guides.</li><li>Provide support in technical POCs, demos and client presentations.</li><li>Ensure smooth operation of design software, tools and computer systems.</li><li>Design visuals for digital and print (social media, presentations, brochures, proposals, stationery and corporate branding).</li><li>Develop strong on-brand corporate creative concepts.</li><li>Create engaging video graphics, animations and motion content.</li><li>Design polished visuals for client presentations, demos and corporate use.</li><li>Collaborate with marketing and technical teams to translate ideas into compelling visuals.</li><li>Ensure consistency across all branding and communication materials as per company policies and procedures.</li><li>Enhance and refine images, infographics, videos and animations.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Strong proficiency in graphic design tools (Adobe Photoshop, Illustrator and InDesign).</li><li>Working knowledge of motion graphics/video tools (After Effects, Premiere Pro, or similar).</li><li>Hands-on experience with hardware troubleshooting and system setup.</li><li>Knowledge of networking basics and system administration.</li><li>Strong attention to detail and ability to manage multiple tasks simultaneously.</li><li>Knowledge of UI/UX design principles and branding concepts.</li><li>Awareness of social media trends, reels, and animated content.</li><li>Strong communication and presentation skills; content writing skills are an advantage.</li><li>2&ndash;4 years of hands-on design experience.</li><li>A strong portfolio showcasing both graphic and motion design work.</li><li>Familiarity with cloud tools and IT security practices.</li></ul><p>Pay: Rs65,000.00 - Rs75,000.00 per month</p><p>Work Location: In person</p>

Systems & Design Executive

<p></p><div><div><div><div><div><div><div><div><div><div><div><b>Ciklum</b> is looking for an <b>IT Support Engineer</b> to join our team full-time in Pakistan.</div><p>
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.</p><p><b>
About the role:</b></p><p>
As an IT Support Engineer, you will become a part of a cross-functional development team engineering experiences of tomorrow. Working under the guidance of the Team Lead and a dedicated mentor, this role focuses on daily support tasks and resolving technical issues to maintain smooth operations.</p><p><b>
Responsibilities:</b></p><ul><li>
At least one year of experience with IT Support &amp; Collaboration: Resolve Service Desk tickets, manage access controls, and work closely with advanced IT teams (Infra, Sec, Net) on complex issues</li><li>
Employee Lifecycle: Manage end-to-end technical onboarding and offboarding, including workstation setup and secure asset recovery</li><li>
Assets &amp; Logistics: Track IT inventory, coordinate with vendors, and handle office shipments and procurement logistics</li><li>
Workspace &amp; Event Operations: Maintain the health of workstations and meeting rooms, ensuring compliance, and provide AV/technical support for office events</li></ul><p><b>
Requirements:</b></p><ul><li>
Operating Systems &amp; Software: Basic administration of Windows 11+, Linux (Ubuntu), and macOS. Proficiency in Microsoft 365 and Google Workspace</li><li>
Infrastructure Fundamentals: Foundational knowledge of networking, Active Directory, and Group Policy Objects (GPO)</li><li>
Troubleshooting &amp; ITIL: Ability to diagnose and resolve standard hardware and software issues under pressure, backed by a strong understanding of ITIL principles and a &quot;client-first&quot; service approach</li><li>
Logistics &amp; Asset Coordination: Experience in inventory management and handling physical logistics, including receiving, shipping, and setting up equipment for events</li><li>
Communication Skills: Strong verbal and written ability to explain technical concepts clearly to non-technical users. English &mdash; Intermediate or higher</li><li>
Team &amp; Growth: A proactive team player with a self-motivated approach to professional development, ready to learn through internal documentation and peer mentorship</li></ul><p><b>
What`s in it for you?</b></p><ul><li>
Care: your mental and physical health is our priority. We offer competitive benefits package that includes but is not limited to comprehensive medical coverage, life-insurance, gym membership, fuel, internet and mobile allowances and provident fund</li><li>
Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications</li><li>
Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally</li><li>
Flexibility: Own your schedule &ndash; you are the one to decide when to start your working day. Just don&rsquo;t miss your regular team stand-up</li><li>
Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential</li><li>
Global impact: work on large-scale projects that redefine industries with international and fast-growing clients</li><li>
Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events</li></ul><p><b>
About us:</b></p><p>
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you&rsquo;ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.</p><p>
With over 14 years of presence in Islamabad, our Pakistan team is a trusted force in redefining industries. We value every voice and invite experienced professionals to help shape tomorrow&rsquo;s digital experiences.</p><p>
Want to learn more about us? Follow us on Instagram, Facebook, .</p><p><b>
Explore, empower, engineer with Ciklum!</b></p><p>
Interested already? We would love to get to know you! Submit your application. We can&rsquo;t wait to see you at Ciklum.</p><p>
#LI-SL1</p></div><br>
</div></div></div></div></div></div><div></div><div><div><div><div><div><div><div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><p>JOB INFO</p>
<div><div><div><ul><div><div>Job Identification</div>
<div>2741</div>
</div><div><div>Job Category</div>
<div>IT Service Management</div>
</div><div><div>Posting Date</div>
<div>04/17/2026, 05:47 AM</div>
</div><div><div>Locations</div>
<div> <div></div><div><div>Islamabad</div></div></div></div></ul></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

IterraNetic Pvt. Limited

<p><b>Job Overview</b></p><p>We are seeking an experienced and highly skilled IT Specialist with a strong background in Microsoft 365, Cyber Security, and Ethical Hacking. The ideal candidate will be responsible for managing IT infrastructure, ensuring system security, and implementing efficient access controls across the organization. This role requires both technical expertise and strategic oversight to support operations across multiple locations.</p><p><b>Key Responsibilities </b></p><ul><li>Manage and administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, user access).</li><li>Set up and configure computers, laptops, and IT equipment for employees.</li><li>Control and manage user access, permissions, and rights across systems including SharePoint and email accounts.</li><li>Ensure proper onboarding and offboarding processes, including:</li><li>Granting system access to new employees</li><li>Revoking all access immediately when an employee leaves</li><li>Locking or securing company-issued devices</li><li>Enable and manage remote access to company devices for monitoring and support purposes.</li><li>Perform remote troubleshooting of hardware and software issues for offices in Canada and Pakistan.</li><li>Implement and maintain cybersecurity protocols to safeguard company data.</li><li>Conduct ethical hacking and penetration testing to identify vulnerabilities.</li><li>Develop, implement, and enforce IT policies related to data sharing, access control, and security.</li><li>Create and maintain IT documentation, handbooks, and user training programs.</li><li>Monitor system performance and ensure uptime, reliability, and security compliance.</li></ul><p>Required Skills &amp; Qualifications</p><ul><li>Minimum 8&ndash;9 years of experience in IT systems administration and security.</li><li>Strong expertise in Microsoft 365 administration.</li><li>In-depth knowledge of Cyber Security practices and tools.</li><li>Hands-on experience in Ethical Hacking / Penetration Testing.</li><li>Experience managing user access control and identity management systems.</li><li>Ability to remotely manage and troubleshoot devices across multiple locations.</li><li>Strong understanding of network infrastructure, firewalls, and endpoint security.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and documentation abilities.</li></ul><p><b>Preferred Qualifications </b></p><ul><li>Certifications such as, Microsoft Certified (Azure / M365), CEH (Certified Ethical Hacker) and CompTIA Security+ or equivalent will be preferred</li><li>Experience with remote management tools and monitoring systems</li><li>Knowledge of scripting (PowerShell, Python)</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package</li><li>Opportunity to work across international operations</li><li>Professional growth and development</li><li>Dynamic and collaborative work environment</li></ul><p>Education:</p><ul><li>Master's (Preferred)</li></ul><p>Experience:</p><ul><li>IT Specialist: 7 years (Preferred)</li></ul><p>Language:</p><ul><li>Fluent English (Preferred)</li></ul><p>Work Location: Hybrid remote in Islamabad</p>

IT Specialist

Zones

<div><p><b>Description</b><br>
</p><br>
<br>
Company Overview:<br>
<br>
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM<br>
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.<br>
<br>
Position Overview:<br>
<br>
The PIM Specialist is responsible for creating, updating, and editing product information data in various ERP systems used in our Zones HQ and other Global geo team locations, insuring data integrity to support key business operations such as quotes, POs, invoicing, and SKU based reporting. This entails working directly in the ERP system or formatting the information so that is can be transferred to the Global geo teams&rsquo; ERP system.<br>
<br>
The resource will be accountable for the daily data management and governance of hardware, software, and services throughout the product lifecycle. The goal is to support sales growth and customer satisfaction by providing complete and accurate product information promptly and employing SKU management best practices.<br>
<br>
What you&rsquo;ll do as the PIM Specialist:<br>
Employees employed in the role of PIM Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.<br>
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Learn, understand and execute the SKU management needs for the designated Zones locations.</li><li>
If appropriate, format the SKU information in a manner that can be transferred to other Global geo teams&rsquo; ERP system.
</li><li>Oversee the creation and maintenance of product information as per the policies and procedure laid out in Standard Operating Procedures (SOPs).</li><li>
Respond and process all product modification requests in a timely and accurate manner throughout the lifecycle.</li><li>
Provide support to Global geo teams during their standard operating hours (local time)</li></ul><ul><li>
SKU requests are processed in a timely &amp; accurate manner.</li><li>
Other SKU or data related requests or projects are completed in a timely and accurate manner.</li></ul><br>
<br>
What you will bring to the team:<ul><li>
Graduate &ndash; Any Specialization.</li><li>
Written: Successfully prepare written communication. Candidate should be able to accurately enter large quantity of data from single/multiple sources in a prescribed format at the required level of accuracy</li><li>
Verbal: Have good articulation and should be able to manage escalations in a professional manner</li><li>
Computer Skills: Candidate must be proficient in Excel, PowerPoint, Word, and Outlook</li><li>
Demonstrate strong accuracy and attention to detail, work with a sense of urgency and excel in a dynamic, fast paced growth environment.</li><li>
Works well in a team environment and is accountable to take ownership to achieve personal and team results.</li><li>
Customer-centric focus to investigate and take actions to meet customers' current and future needs and to interact well with other departments.</li><li>
1-2 years&rsquo; experience working in an Offshore/Outsourced model in a combined sales/operation/supply chain function; reseller hardware/software industry preferred.</li><li>
General understanding of information technology products and terminology preferred.</li></ul><br>
Zones offers a comprehensive Benefits package<br>
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.<br>
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.<br>
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.<br>
Job timings: 8:00 PM to 5:00 AM (Pk time)<br>
#LI-UQ1</div>

Product Information Manager (PIM) Specialist

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627 it support specialist jobs In Islamabad

Remote IT Support Specialist

IT Support Engineer

IT Support Engineer

Systems & Design Executive

IT Support Engineer

IT Specialist

Product Information Manager (PIM) Specialist