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it support specialist

eServMD Pvt. Ltd.

Our company is seeking an experienced IT Executive who will be responsible for designing, implementing, and maintaining our IT infrastructure. As an IT Executive, you will collaborate with cross-functional teams to provide technical expertise in the deployment and support different solutions. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.Key Responsibilities:&middot; Install, maintain, and support Windows, MacOS, and Chrome OS systems and desktop applications.&middot; Provide technical support for LAN, system, and network issues including user accounts, hardware, and software.&middot; Monitor antivirus, system security, and ensure up-to-date patches and backups.&middot; Manage IT assets, inventory, documentation, and vendor coordination for repairs and maintenance.&middot; Support and troubleshoot hardware, software, printers, scanners, CCTV, PBX, and biometric systems.&middot; Assist in cloud integration, virtualization, and server/network reliability.&middot; Provide remote and on-site support, respond to service requests, and document resolutions.&middot; Conduct routine maintenance, install new applications, and ensure data protection protocols.&middot; Lead junior team members and support training for end users.&middot; Maintain knowledge base, support virtual platforms (Zoom, Skype), and manage printing environment.Qualifications&middot; Bachelor&rsquo;s in Computer Science/IT or related field.&middot; 2+ years' experience in enterprise IT systems, virtualization, Linux, and server management.&middot; Certifications (MCSE, O365, CEH, CPT) are a plus.&middot; Strong troubleshooting, communication, and time management skills.&middot; Must be willing to commute or relocate to Islamabad.Timing : 5:00 PM to 2:00 AMJob Type: Full-timeWork Location: In person

IT Executive

Think Higher Consultants

We are looking for a skilled and proactive IT Officer at our Giga Mall Islamabad office with at least 2 years of hands-on experience to support our organization's IT infrastructure, systems, and users. The ideal candidate will be responsible for maintaining computer networks, providing technical support, and ensuring the smooth functioning of IT operations.Role and Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and network issues.</li><li>Monitor and maintain computer systems, servers, and networks.</li><li>Troubleshoot system and network problems, diagnosing and solving hardware/software faults.</li><li>Install, configure, and maintain software and hardware systems.</li><li>Ensure data security, backups, and recovery procedures are in place and functioning.</li><li>Manage user accounts, permissions, and access control.</li><li>Assist in implementing and maintaining IT policies and procedures.</li><li>Coordinate with external vendors for repairs, purchases, and support when required.</li><li>Keep inventory of hardware and software assets.</li><li>Stay up to date with the latest technological trends and tools relevant to the organization&rsquo;s needs.</li></ul>Skills and Experience:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>Minimum 2 years of experience in a similar IT support or IT administration role.</li><li>Strong understanding of computer systems, networks, and troubleshooting techniques.</li><li>Proficiency in Windows and/or Linux environments.</li><li>Experience with Office 365, antivirus, backup solutions, and IT security tools.</li><li>Familiarity with network devices (routers, switches, firewalls) is a plus.</li><li>Good communication, problem-solving, and time management skills.</li><li>Ability to work independently and as part of a team.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

IT Officer

NUTRITION INTERNATIONAL

<div><div><div><div>Posted date</div> <div>15th September, 2025</div> <div>Last date to apply</div> <div>25th September, 2025</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Development Sector
</div></div> 
<div><div>Type</div> <div>Consultancy</div> <div>Position</div> <div>1</div></div></div></div><div></div>
 <div>Background 


Nutrition International is a global nutrition organization headquartered in Ottawa, Canada. For more than 30 years, we have focused on delivering low-cost, high-impact nutrition interventions to people in need. Working alongside governments as an expert ally, we combine deep technical expertise with a flexible approach, increasing impact without increasing complexity or cost. In more than 60 countries, primarily in Asia and Africa, Nutrition International nourishes people to nourish life. 


Nutrition International&rsquo;s head office is in Ottawa, Canada, Country Office is in Pakistan. Nutrition International is looking for an IT Consultant to support information systems, improve the performances of current systems as well as the quality of IT support delivered to its staff in Pakistan under the technical supervision of IT Ottawa, RO. By doing so, the IT Consultant will work closely with Nutrition International staff of country office, Pakistan. The IT consultant shall be reporting to Senior Program Associate, Pakistan for administrative purposes and Technical reporting to IT Ottawa. 


Overall, Purpose / Broad Function 


The consultant will be responsible for first level support of users&rsquo; equipment as well as basic troubleshooting on the NI Pakistan systems and Networks. The IT Consultant is responsible for the effective and efficient support to staff in the Pakistan office by ensuring the proper usage of desktops, laptops, servers, printers, network devices, smartphones, software and any other IT related equipment. The consultant will liaise with our Managed IT service provider on routine maintenance (corrective and preventive), upgrades and troubleshooting as well as providing basic end-user training. In addition, the consultant will provide recommendations to the management of IT regarding the purchase of IT related equipment and services. The goal of this consultancy is to improve the overall operational efficiency and effectiveness of the Pakistan office by ensuring that staff are supported in the effective use of IT software and hardware. Also supporting the Pakistan Finance and Administration staff on the inventory and renewal of various licenses and IT equipment 


Requested Services and Tasks: 


The IT Consultant will work 5 days a week (Monday to Friday excluding National holidays during office hours). 


The IT Consultant responsibilities include the following tasks and services but are not limited to: 
Assist on IT operations and support NI Pakistan country staff as first point of contact for troubleshooting of software and hardware issues.
<ul>
<li>Install, configure and troubleshoot corporate computers, printers and mobile devices.</li>
<li>Provide basic user support for NI Pakistan staff on software including MS SharePoint, Contracts DataBase (CDB), MS Dynamics GP, MS Dynamics CRM, Board, CLM, One Drive, MS Team and other Windows Server Services, MS Office 365 and other software that are being used at NI.</li>
<li>Coach staff in using hardware and software more effectively and efficiently</li>
<li>Liaise with local suppliers and support in the troubleshooting of problems regarding telephone system, Internet, fax lines, meeting rooms and other AV systems.</li>
<li>Provide required guidance helping NI Pakistan staff in the usage of IT standards. Ensure that users systems are up to date, healthy and protected.</li>
<li>Ensure NI Pakistan staff has his/her OneDrive application setup as required so that backups are including users&rsquo; files in the daily backup jobs.</li>
<li>Support in the implementation of the Disaster Recovery &amp; Business Continuity strategies when required. Ensure, daily, that local backup systems are executed as planned.</li>
<li>Work closely with ITOttawa to apply any requested modification in the NI Pakistan IT network or equipment.</li>
<li>Escalate issues with IT Ottawa or to an outsourced IT service provider as required.</li></ul> 


Support in the management of NI&rsquo;s IT Assets (hardware and software) for both inventory and lifecycle purposes.
<ul>
<li>Lead in the procurement process of IT assets (laptop, smartphone, accessories, licenses).</li>
<li>Track IT equipment in Pakistan office during their lifecycle as per the relevant corporate policies.</li>
<li>Update the IT assets inventory with newly procured IT equipment.</li>
<li>Ensure that equipment that has reached its end-life is replaced in a timely fashion.</li>
<li>Verify that IT equipment is procured with the relevant warranties and that warranties are applied when repair is needed.</li>
<li>Capture and track all software licenses being used in the Pakistan office.</li>
<li>Ensure that licenses and cloud subscriptions are renewed when required.</li></ul> 


Provide the technical aspect of the on-boarding and the off-boarding of users.
<ul>
<li>Request to IT Ottawa, RO new user account with appropriate security and distribution groups for each new staff and consultant when appropriate.</li>
<li>Setup and configure laptops, accessories, and appropriate software for new employees as per the corporate onboarding package.</li>
<li>Conduct briefing on the use of NI&rsquo;s IT systems and the IT processes for new employees.</li>
<li>Ensure that departing staff have their network and systems access discontinued, their licenses terminated or repurposed and work with Finance team to make sure that allocated equipment are timely returned.</li></ul></div>
 <div>Apply By:

 Please send your technical &amp; Financial Proposal on proposalspakistan@nutritionintl.org</div>

Firm For IT Support Services

Zahdan Technologies (Pvt.) Limited

<ul><li>Job Description: IT Support &amp; Systems Administrator</li><li>Summary:</li><li>We are seeking a skilled IT Support &amp; Systems Administrator to manage day-to-day IT operations, provide technical support, and ensure smooth functioning of systems and servers. The role involves handling user support, maintaining servers and backups, monitoring system performance, ensuring cybersecurity protocols, and supporting organizational websites and IT infrastructure.</li><li>Key Responsibilities:</li><li>&bull;	Provide first-level IT support for hardware, software, and network issues.</li><li>&bull;	Install, configure, and maintain desktops, laptops, printers, and IT equipment.</li><li>&bull;	Configure and support employee email accounts and IT systems.</li><li>&bull;	Maintain IT asset inventory and perform regular updates on local and attendance servers.</li><li>&bull;	Ensure smooth operation of domain, email, chat, and WordPress-based websites, including backups and cPanel management.</li><li>&bull;	Conduct server surveillance, monitoring, performance checks, and backups for data, databases, and code repositories.</li><li>&bull;	Implement and maintain security protocols for servers, systems, and technical code.</li><li>&bull;	Monitor and update network configurations for optimal performance.</li><li>&bull;	Coordinate with vendors and external support for timely issue resolution.</li><li>Qualifications:</li><li>&bull;	Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>&bull;	Additional Certification in Network Security is required.</li><li>&bull;	2 years of experience in IT support, system administration, or a similar role.</li><li>&bull;	Strong knowledge of Windows/Linux servers, networking concepts, and IT troubleshooting.</li><li>&bull;	Hands-on experience with server management, backups, and code repositories (e.g., Git, SVN).</li><li>&bull;	Familiarity with WordPress, cPanel, and website/server management.</li><li>&bull;	Understanding of cybersecurity best practices and ability to implement preventive measures.</li><li>&bull;	Good communication skills for working with employees, vendors, and external support teams.</li><li>&bull;	Ability to manage multiple tasks with strong problem-solving and organizational skills.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Your Current Salary?</li><li>Expected Salary?</li><li>Notice Period in Current Organization?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>System Administrator: 2 years (Required)</li></ul>Work Location: In person

IT Support & Systems Administrator

FGK Back Office Services Pvt Ltd

A well-established London based IT company provides exceptional IT support to a range of small businesses who are predominantly in the UK supporting the financial sector.We pride ourselves on learning and understanding the needs of our clients, enabling us to give them excellent service. It goes without saying that you will need to have strong communication skills otherwise the technical knowledge you have will be wasted!Our clients expect you to have all the usual technical knowledge they would expect from a company like ours whilst also understanding the demands of businesses that operate in a regulated environment. Your attention to detail, strict confidentiality, good organisational skills, excellent technical knowledge and a desire to help clients with their IT related issues will enable you to succeed in this role.The company was started 11 years ago and has developed a strong reputation with our clients for great service coupled with embracing up to date IT solutions.We are looking for an experienced IT Support Analyst who can operate Level 3 support, providing efficient, proactive, and expert-level service. Having the experience to help us give our clients the support experience they need and to develop our business. Have excellent spoken English, studies taken in English. Very good understanding of Microsoft 365 services and but not essential ESET Security Services. Excellent knowledge in PC repairs/Build.An excellent level of English is a pre-requisite for this role.The IT Support Analyst will be responsible for the following tasks:<ul><li>Handle complex, unresolved issues escalated by Level 1 and Level 2 support.</li><li>Conduct root cause analysis for recurring or critical technical problems.</li><li>Administer and troubleshoot:</li></ul>o Windows Server environments (2016&ndash;2022)o Active Directory, Group Policy Objects, DNS/DHCP, and Windows Server roles (e.g., File Services, Remote Access)<ul><li>Design, implement, and maintain virtual environments (e.g., Hyper-V, VMware, or cloud-hosted VMs).</li><li>Managing and Administrating O365 All Admin Centre&rsquo;s for Internal Company and Clients as well.</li><li>Manage Azure AD sync, hybrid identity issues, and conditional access policies.</li><li>Maintain SharePoint platform and creating and managing sites.</li><li>Support and troubleshoot Microsoft Intune, Endpoint Manager, or other RMM tools.</li><li>Monitor and manage backup systems, EDR platforms, and infrastructure alerts.</li><li>Support and troubleshoot M365 security &amp; compliance features (e.g., DLP, retention, auditing).</li><li>Deploy tools and applications across the organization to protect all machines from malware and external threats.</li><li>Write and deploy PowerShell scripts or automation workflows to streamline support tasks.</li><li>Participate in change management processes, such as system upgrades and application rollouts.</li><li>Provide mentorship and guidance to junior support team members.</li></ul>Required Qualification &amp; Skills <ul><li>Graduate in related discipline, Information Technology, Computer Science</li><li>Prior experience of 5 years performing IT Support functions at level 3 in a remote working environment.</li><li>Strong knowledge of operating systems and networks, advanced tools and applications.</li><li>Strong problem solving, time management and communication skills.</li></ul>Other Information<ul><li>Timing: Winter: 10:00 AM to 07:00PM Summer: 09:00 Am to 06:00PM.</li><li>Working Days: From Monday to Friday.</li><li>Location Preference: Rawalpindi &amp; Islamabad</li></ul>If you believe your background meets the criteria, please visit to www.manageoutsource.com/careers and submit your CV with a cover letter.Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

IT Support Analyst - Level III

Insights Driven Research

<div><h3 class="jobSectionHeader">Description</h3> 

&#65279;About IDR: 
IDR is a global Expert Network, that connects industry-agnostic clients with vetted experts across all sectors, seniorities, and geographies. We have over 500,000 institutional, business, and life science leaders and decision-makers, in all functions and seniority levels. Working from our locations in the USA, ASIA, and Europe, we have a team of more than 200 analysts who are dedicated to new expert recruitment. 
 
The Role: 
We are looking for a proactive Female IT Officer to join our team at IDR. This role is responsible for managing and supporting the organization&rsquo;s information technology systems and services. The candidate will play a crucial role in ensuring the smooth operation of IT infrastructure, maintaining security, and providing technical support to end-users. The position requires a combination of technical expertise, problem-solving skills, and effective communication. 
 
Key Responsibilities: 
Azure Active Directory and manage MS365 users and licenses. 
Oversee MS365 Admin Centre (Exchange, SharePoint, OneDrive, Azure, Teams). 
Troubleshoot Windows, Office, network connections, and desktop applications. 
Manage Help Desk ticketing and IT asset management. 
Diagnose and resolve hardware and software issues. 
Assist with audio-visual setups in conference rooms. 
Support remote users and create documentation for common queries. 
Perform routine system checks (daily, weekly, monthly). 
Hands-on experience with LAN/WAN infrastructure and devices (switches, routers, firewalls). 
Conduct network troubleshooting and manage firewall settings for security. 
Install and manage endpoint security solutions and ensure compliance. 
Monitor and respond to security alerts, investigate incidents, and prepare reports. 
Collaborate with teams to address recurring security issues and maintain communication on policies. 
Plan, install, configure, troubleshoot, maintain, and upgrade operating systems. 
Comply with the principles and policies in the information security policies where relevant to the job. 
 
Qualifications and Skills: 
Education:
&#65279; 
Bachelor&rsquo;s Degree in Computer Science or IT or related/relevant experience. 
Experience:
&#65279; 
4-5 years of hands-on experience in the same capacity. 
&#65279;Communication Skills: 
Adequate verbal and written communication skills. 
&#65279;Other Necessary Skills: 
Excellent collaboration skills to understand and align multiple stakeholders. 
Able to handle tight deadlines and pressure situations. 
Resilience in dealing with changing expectations and the environment. 
Strong ability to understand and solve problems that arise in daily operations. 
Ability to deconstruct information into smaller categories to draw conclusions. 
Ability to take ownership of the assigned tasks and responsibilities. 
Well-versed with Microsoft 365, AWS, Azure Services, Windows 11. 
 
What do we offer? 
Work Location: Onsite 
Working Hours: 09:00 AM to 06:00 PM 
Job Type: Full Time 
Office Location: Plot Number 18-C, Kaghan Road, F-8 Markaz, Islamabad, 44000 
 
Compensation &amp; Benefits: 
Benefits: EOBI contributions as per Pakistan's labor law. 
&#65279;Leave: 14 vacation leaves, 8 sick leaves, 10 casual leaves. 
Additional perks: Medical coverage, EOBI contributions as per Pakistan&rsquo;s labor laws, paid training, team events, growth opportunities, and a clear promotion path. 
Gratuity: Applicable upon completion of two years of continuous service, in accordance with local labor regulations. 
&#65279; 
&#65279;Equal Opportunity &amp; Inclusion: 
IDR is an equal opportunity employer. We make all employment decisions based on merit, qualifications, and business needs, without discrimination based on race, religion, gender, age, disability, or any other status protected under Pakistani law. We are committed to a fair, inclusive, and respectful workplace for all.</div>

Inter Prompt Global

Responsibilities:<ul><li>Provide first- and second-line remote technical support for desktops, laptops, printers, mobile devices, and network connectivity to Field Engineers and end-users.</li><li>Diagnose, troubleshoot, and resolve hardware, software, and network-related issues with Field Engineers to ensure minimal downtime and seamless operations.</li><li>Guide on-site technicians through step-by-step troubleshooting, hardware replacement, and configuration tasks.</li><li>Receive and analyze log files to identify root causes and create detailed action plans for resolution.</li><li>Assist in the installation, configuration, and maintenance of operating systems, applications, and security updates to keep systems secure and up to date.</li><li>Manage user accounts, access permissions, and system security controls to safeguard data and maintain compliance.</li><li>Support IT infrastructure, including servers, cloud platforms, and VPN connectivity, ensuring reliable performance and availability.</li><li>Document incidents, resolutions, and technical procedures to build a robust knowledge base for the team.</li><li>Prepare Root Cause Analysis (RCA) reports for recurring or critical issues.</li><li>Provide feedback and escalate unresolved issues to internal teams or vendors for further investigation.</li><li>Train and mentor engineers on troubleshooting techniques, tools, and best practices to enhance team capabilities.</li><li>Share knowledge and updates on emerging technologies, tools, and company processes.</li><li>Coordinate and oversee project tasks, ensuring alignment with timelines, deliverables, and client expectations.</li><li>Collaborate with on-site teams, technical teams, clients, and vendors to support successful project outcomes.</li><li>Maintain strong, professional, and positive relationships with clients by providing timely updates and clear communication.</li><li>Prioritize and manage multiple open tickets and tasks, ensuring efficient issue handling and resolution.</li></ul>Mandatory Requirements:<ul><li>Bachelor's degree in computer engineering, Networking, Telecommunication or relevant degree from a reputed university or institute</li><li>2 to 3 years of experience of working in a similar role</li><li>Strong technical skills network, system and problem-solving abilities</li><li>Excellent communication skills</li></ul>Preferred Requirements:<ul><li>Certifications/ Training like CCNA, MCP, MCSA are a plus.</li><li>Experience with servers, cloud, or virtualization.</li><li>Knowledge of firewalls, VPNs, and Security basics.</li><li>Familiarity with ticketing systems is a plus.</li><li>Strong documentation</li></ul>Job Type: Full-timeWork Location: In person

Senior IT Support Engineer

Explore 786+ It support specialist in Islamabad this September. Find roles across top companies and apply now to boost your career.

786 it support specialist jobs IN Islamabad

IT Executive

IT Officer

Firm For IT Support Services

IT Support & Systems Administrator

IT Support Analyst - Level III

IT Officer

Senior IT Support Engineer