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it support specialist

Aims Contact Technologies Pvt Ltd

<p><b>Position Summary: </b><br/>The IT Assistant provides basic technical support to ensure the smooth functioning of IT systems and infrastructure. They assist with troubleshooting, hardware and software installations, and routine maintenance. Due to operational constraints, IT changes cannot be made during active shifts; therefore, the role may require staying back after the shift or arriving early to perform necessary updates or fixes.</p><p><b>Key Responsibilities: </b><br/>=&gt; Assist in the installation, configuration, and maintenance of computer hardware and software.<br/>=&gt; Provide basic troubleshooting for desktop, printer, and network issues.<br/>=&gt; Respond to help desk requests and escalate issues to higher-level IT staff if necessary.<br/>=&gt; Perform regular system updates and antivirus checks.<br/>=&gt; Support staff with IT-related questions and tasks.<br/>=&gt; Maintain inventory records for hardware and software assets.<br/>=&gt; Ensure that all IT-related documentation is kept up to date.<br/>=&gt; Coordinate and schedule IT changes outside of regular shifts to avoid disruption.</p><p><b>Qualifications: </b><br/>=&gt; Diploma or associate degree in IT or related field.<br/>=&gt; Basic knowledge of hardware, software, and networking principles.<br/>=&gt; Strong communication skills and a customer service-oriented attitude.<br/>=&gt; Willingness to adapt working hours to meet the needs of the organization.</p><p>Job Type: Full-time</p><p>Pay: From Rs40,000.00 per month</p><p>Work Location: In person</p>

IT Assistant

Fun City Pakistan

<p><b>1. Network Administration:</b></p><p>- Manage and maintain the park's network infrastructure, including Unifi AP's, routers, and switches.</p><p>- Ensure network security and stability, and troubleshoot any issues that arise.</p><p><b>2. Hardware and Software Maintenance:</b></p><p>- Install, configure, and maintain all hardware and software systems, including computers, laptops, servers, printers, and scanners.</p><p>- Perform routine maintenance and upgrades to ensure optimal performance.</p><p><b>3. Card Reader RFID System:</b></p><p>- Manage and maintain the card reader RFID system, including troubleshooting and resolving any issues.</p><p>- Ensure accurate and efficient data collection and reporting.</p><p><b>4. CCTV and Surveillance:</b></p><p>- Manage and maintain the CCTV and surveillance system, including cameras, NVR/DVR, and monitoring software.</p><p>- Ensure all cameras are functioning correctly and that footage is recorded and stored securely.</p><p><b>5. IT Support:</b></p><p>- Provide technical support to park staff and management, including troubleshooting and resolving IT-related issues.</p><p>- Develop and implement training programs to ensure staff are proficient in using IT systems.</p><p><b>6. Server Management:</b></p><p>- Manage and maintain all servers, including operating system updates, backups, and security patches.</p><p>- Ensure server performance and uptime, and troubleshoot any issues that arise.</p><p><b>7. Cybersecurity:</b></p><p>- Develop and implement cybersecurity measures to protect the park's IT systems and data.</p><p>- Monitor for potential security threats and respond to incidents in a timely and effective manner.</p><p><b>8. Reporting and Analytics:</b></p><p>- Develop and provide regular reports on IT system performance, including network usage, server uptime, and other key metrics.</p><p>- Analyze data to identify trends and areas for improvement, and make recommendations for optimization.</p><p><b>Requirements:</b></p><p><b>1. Education:</b> Bachelor's degree in Computer Science, Information Technology, or related field.</p><p><b>2. Experience:</b> Minimum 3 years of experience in IT, preferably in a similar environment (amusement park, hospitality, or retail).</p><p><b>3. Technical Skills:</b></p><p>- Proficient in Windows and Linux operating systems.</p><p>- Experience with network administration, including Unifi AP's, routers, and switches.</p><p>- Familiarity with card reader RFID systems and CCTV surveillance systems.</p><p>- Knowledge of server management, including operating system updates, backups, and security patches.</p><p>- Experience with cybersecurity measures, including firewalls, antivirus software, and intrusion detection systems.</p><p><b>4. Soft Skills:</b></p><p>- Excellent communication and problem-solving skills.</p><p>- Ability to work independently and as part of a team.</p><p>- Strong analytical and troubleshooting skills.</p><p>- Ability to adapt to changing priorities and deadlines.</p><p><b>Job Location 1: Fun City, 2nd floor, Giga Mall DHA Phase II, Islamabad.</b></p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs50,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>related field: 3 years (Required)</li></ul><p>Work Location: In person</p>

Teamficient

<p><b>Position Title:</b> IT Assistant</p><p><b>Location:</b> Remote</p><p><b>Employment Type:</b> Full-Time</p><p><b>Experience Level:</b> 2+Years</p><p><b>Company:</b> Teamficient - www.teamficient.com</p><p><b>Salary Range:</b> $800 - $1000 (Negotiable for highly experienced candidates)</p><p><b>Work Schedule:</b></p><ul><li><b>Time Range:</b> Between 7 AM &ndash; 7 PM CST (Graveyard shift)</li><li><b>Working Hours:</b> 9 hours per day (8 working hours + 1-hour break)</li><li><b>Days Off:</b> TBD (2 days per week)</li></ul><p><b>About Us: </b>At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled <b>IT Assistant</b> to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.</p><p><b>Application Process</b></p><p>All <b>initial interviews</b> for this position will be conducted via a <b>Google Form interview setup</b>.<br/>Applicants must complete the form using the link provided below to be considered for the position.</p><p><b>[Submit Your Initial Interview Here] - </b>https://forms.gle/DVph2ZUodpCSQMuy9</p><p>Only shortlisted candidates will be invited for a <b>technical interview and assessment test</b> following the initial screening.</p><p><b>Why Join Us?</b></p><p>&#9989; Competitive salary with potential increases based on performance.</p><p>&#9989; Opportunities for career advancement.</p><p>&#9989; Stable and supportive work environment.</p><p><b>Job Overview</b></p><p>We&rsquo;re seeking a dependable and detail-oriented <b>IT Assistant</b> to manage the core user operations that keep our team productive and secure. This role is essential for overseeing <b>onboarding/offboarding</b>, <b>access permissions</b>, and tool administration across multiple platforms like <b>Zoho</b>, <b>Google Workspace</b>, <b>Microsoft 365</b>, and <b>our VOIP system</b>. You'll also ensure that team timesheets are accurately logged and assist with IT support tickets as needed.</p><p><b>Key Responsibilities</b></p><ul><li>Manage <b>employee onboarding and offboarding</b>, including creation and removal of system credentials.</li><li>Assign and maintain <b>user access and permission levels</b> across all company tools.</li><li><b>Handle Zoho Apps administration, especially Zoho Recruit and the Zoho One suite.</b></li><li>Provide <b>technical support</b> using a ticketing system, resolving common software and access issues.</li><li>Set up and manage <b>VOIP systems</b> such as Zoom Phone or 8x8.</li><li>Review <b>employee timesheets</b> for accuracy using tools like <b>Time Clock Wizard</b>.</li><li>Support <b>Google Workspace</b> and <b>Microsoft 365</b> email and user account administration.</li><li>Perform basic <b>WordPress website edits</b> and content updates.</li></ul><p><b>Qualifications</b></p><ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field (or equivalent experience).</li><li>2&ndash;3 years of experience in an <b>IT support or systems administration</b> role.</li><li>Strong familiarity with <b>Google Workspace</b> and <b>Microsoft 365</b> admin tools.</li><li><b>Hands-on experience managing Zoho Apps, especially Zoho Vault.</b></li><li>Experience with <b>Zoom Phone</b>, <b>8x8</b>, or other similar VOIP platforms.</li><li>Knowledge of <b>Time Clock Wizard</b> or other time-tracking tools.</li><li>Basic understanding of <b>WordPress</b> content management and editing.</li><li>High attention to detail, especially in handling credentials and user data.</li><li>Strong communication and troubleshooting skills.</li><li><b>Bilingual capabilities (English/Spanish) </b>are a plus.</li></ul><p><b>System Requirements</b></p><ul><li>Desktop/Laptop</li><li>Intel Core i5</li><li>4GB RAM for multitasking requirements</li><li>Workstation free from any Noise and Distractions</li><li>Backup Internet Connection</li><li>USB Headset with Noise Cancelling</li><li>Backup for Power Outage: Generator/UPS or Alternative Location</li></ul><p>This is a <b>long-term opportunity</b> to grow with a supportive, global team and build a rewarding work-from-home career with Teamficient.</p><p>Job Type: Full-time</p><p>Work Location: Remote</p>

IT Assistant (Zoho Apps Administrator)

MEETING MATTERS CLINIC

<p><b>Full-Time | Immediate Joining Preferred</b></p><p>Qanzak Global, a fast-growing leader in AI-driven IT solutions, is looking for a highly skilled Information Technology &amp; Services Professional to join our dynamic team. If you are passionate about technology, innovation, and delivering high-impact solutions, we want to hear from you!</p><p><b>Key Responsibilities:</b></p><p>Provide technical support and troubleshooting for hardware, software, and network issues.</p><p>Install, configure, and maintain IT systems, servers, and cloud-based solutions.</p><p>Ensure system security, data protection, and compliance with IT policies.</p><p>Monitor system performance and suggest improvements to enhance operational efficiency.</p><p>Work closely with cross-functional teams to support ongoing IT projects.</p><p>Manage IT documentation, user access, and system logs.</p><p>Assist in the deployment of AI and automation solutions within the organization (a plus).</p><p><b>Requirements:</b></p><p>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</p><p>2&ndash;5 years of experience in IT support, system administration, or IT services.</p><p>Strong knowledge of Windows/Linux environments, networking, cybersecurity basics, and cloud platforms (Azure/AWS preferred).</p><p>Hands-on experience with hardware maintenance, troubleshooting, and system upgrades.</p><p>Strong problem-solving skills and a service-oriented mindset.</p><p>Ability to communicate clearly and work efficiently in a fast-paced environment.</p><p><b>Preferred Skills:</b></p><p>Experience with AI tools, automation workflows, or IT modernization projects.</p><p>Familiarity with ITIL best practices.</p><p>Certifications such as CCNA, CompTIA A+/Network+, Microsoft, or AWS.</p><p><b>Why join Qanzak Global?</b></p><p>Work with cutting-edge technology and AI-driven solutions.</p><p>A collaborative and innovative work culture.</p><p>Growth opportunities across global projects.</p><p>Competitive compensation and employee benefits.</p><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Information Technology And Services Professional

NUST

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Monday, December 1, 2025<br>
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<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5929/11/17/2025
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<div><div>Age Limit: </div><div>23<li></li>45
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<div><div>Experience:
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<div></div><div><div>Posted Date: </div><div>Monday, November 17, 2025
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<div><div>Salary: </div><div>Market Competitive<br>
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<div><div><div><div><div><div><div><b>Job Description:
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<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>ICS (Intermediate with Computer Science) or equivalent from a recognized board.</li></ul><div><br>
</div><div></div><div><b>Desirable:</b></div><div><br>
</div><ul><li>BSc Computer Science / Information Technology / Computer Engineering / Information Systems with 1 year of experience in the relevant field.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>Account Management: Support users with issues related to all digital accounts i.e., E-Office, Email, and Wi-Fi; in resolving access and setup issues.</li></ul>
<ul><li>Systems and Network Support: Troubleshoot and resolve user issues related to systems and network connectivity.</li></ul>
<ul><li>Infrastructure Support: Assist in maintaining ICT infrastructure and resolving hardware/network issues.</li></ul>
<ul><li>Issue Tracking: Log, track, and resolve IT service tickets, escalating complex issues as needed.</li></ul>
<ul><li>User Support: Provide guidance and basic training on IT tools and systems.</li></ul>
<ul><li>Software Support: Provide support for installation of operating systems and other required software applications.</li></ul>
<ul><li>Collaboration: Coordinate with ICT and other departments to resolve user end issues.</li></ul>
<ul><li>System Monitoring: Monitor IT systems and report potential issues proactively.</li></ul><div><br>
</div><div><b>Knowledge/Skills/Abilities:</b></div><div><br>
</div><div><b>Essential:</b></div><div><br>
</div><ul><li>IT Troubleshooting</li></ul>
<ul><li>Computer Software Support</li></ul>
<ul><li>Computer Hardware Support</li></ul>
<ul><li>Network basic knowledge</li></ul><div><br>
</div><div><b>Desirable:</b></div><div><br>
</div><ul><li>IT Helpdesk Management</li></ul>
<ul><li>Customer Care</li></ul><div><br>
</div><div><b>Training/Certification:</b></div><div><br>
</div><div>Diploma in Computer Science / Information Technology or equivalent</div><div><br>
</div><div><b>Terms and Conditions:</b></div><div><br>
</div><ul><li>Candidates are required to attach scanned copies of their documents (Academics /Professional).</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Candidates serving in Govt departments, Armed forces may apply after seeking NOC from their respective parent department / organizations.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p><div></div>

ICT Helpdesk Technician

Meer Group of Investments

<p>Key Responsibilities</p><p>1. ERP &amp; Software Management</p><ul><li>Manage and support ERPNext modules (Lead DB, HR, CRM, Payroll, etc.).</li><li>Coordinate integrations with Google Sheets, Meta Ads, and WhatsApp Cloud APIs.</li><li>Troubleshoot system errors, access issues, and performance problems.</li><li>Collaborate with developers for custom scripts, automations, and module enhancements.</li></ul><p>2. Network &amp; System Administration</p><ul><li>Install, configure, and maintain systems, servers, routers, and user machines.</li><li>Manage LAN/WAN, Wi-Fi, VPN, and firewall settings.</li><li>Perform regular data backups and manage overall system security.</li></ul><p>3. IT Support &amp; Helpdesk</p><ul><li>Provide first-level support for hardware, software, and network-related issues.</li><li>Respond to user tickets and maintain incident/resolution logs.</li><li>Set up new devices, emails, and user accounts (Google Workspace, ERPNext, etc.).</li></ul><p>4. Security &amp; Data Protection</p><ul><li>Monitor cybersecurity and enforce safe IT usage policies.</li><li>Manage antivirus software, firewalls, and patch updates.</li><li>Conduct security audits and train staff on phishing awareness and password hygiene.</li></ul><p>5. Cloud, Email &amp; Collaboration Tools</p><ul><li>Administer Google Workspace (Gmail, Drive, Docs, Meet).</li><li>Maintain WhatsApp Business API and CRM communication integrations.</li><li>Oversee website hosting, domain renewals, and SSL configurations.</li></ul><p>6. E-Commerce &amp; Digital Infrastructure</p><ul><li>Support TradeGateStore.com platform and integrations with payment gateways &amp; inventory tools.</li><li>Manage product data uploads, image optimization, and system backups.</li><li>Work with marketing teams on tracking pixels and automation tools (Meta, Analytics, etc.).</li></ul><p>7. Documentation &amp; Reporting</p><ul><li>Maintain IT documentation for configurations, credentials, licenses, and asset registers.</li><li>Prepare regular system performance reports.</li><li>Recommend improvements for speed, reliability, and cost efficiency.</li></ul><p>Qualifications &amp; Skills</p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or equivalent.</li><li>2&ndash;3 years of hands-on IT support or system administration experience.</li><li>Strong understanding of ERP systems (ERPNext preferred).</li><li>Knowledge of Google Cloud, Meta Business Suite, and API integrations.</li><li>Experience with e-commerce CMS (BigCommerce or custom platforms).</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving ability.</li><li>Effective communication with technical and non-technical teams.</li><li>Ability to manage multiple tasks and deadlines independently.</li></ul><p>*Preferred Tools &amp;</p><p>Platforms*</p><ul><li>ERPNext</li><li>Google Workspace</li><li>Meta Ads Manager</li><li>WhatsApp Cloud API</li><li>Cloudflare</li><li>Hostinger</li><li>BYM Digital Cloud</li><li>Vercel</li><li>TradeGateStore CMS</li></ul><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs120,000.00 per month</p>

IT Help Desk

Inbox Business Technologies

<div>
 Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.
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  Responsibilities
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   Serve as the first point of contact for all IT-related incidents and service requests within the OSS environment
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   Monitor and manage tickets through the incident management system (e.g., ServiceNow, Remedy, etc.)
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   Perform real-time monitoring of OSS tools and applications to identify and address system issues proactively
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   Escalate unresolved issues to Level-2/Level-3 teams as per defined SLA and escalation matrix
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   Maintain accurate and up-to-date documentation of incidents, troubleshooting steps, and resolutions.
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   Coordinate with NOC, Field Operations, Network, and Application Support teams for issue resolution
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   Conduct routine preventative maintenance to ensure optimal performance and longevity of hardware.
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  Requirements
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   Bachelor's degree in BCS, BS IT, BSC
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   1-2 years of experience in an IT service desk or hardware support role
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   Strong understanding of ITIL processes (Incident, Problem, and Change Management)
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   Hands-on experience with ticketing tools and remote troubleshooting
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   Familiarity with OSS/BSS systems used in telecom environments.
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   Strong organizational and coordination skills
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   Excellent verbal and written communication
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Technical Support Officer - OSS

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652 it support specialist jobs IN Islamabad

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Technical Support Officer - OSS