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senior information technology specialist Jobs in Jeddah

senior information technology specialist

it support specialist

Shear International Co. Ltd

<p><br><strong>Job Overview</strong><br>Shear International Co. Ltd is seeking a highly motivated and skilled <strong>IT Specialist</strong> to join our team in <strong>Jeddah, Saudi Arabia</strong>. This is a <strong>full-time</strong> position offering a challenging and rewarding opportunity to contribute to a dynamic and growing organisation. The IT Specialist will be responsible for providing comprehensive IT support to our staff, maintaining our network infrastructure, and ensuring the security and integrity of our data.<br><br><strong>Responsibilities</strong><br>* Provide first and second-line technical support to staff, troubleshooting hardware, software, and network issues.<br>* Maintain and administer the company's network infrastructure, including servers, workstations, and peripherals.<br>* Ensure the security of company data through the implementation and maintenance of appropriate security measures.<br>* Install, configure, and maintain software applications and operating systems.<br>* Monitor system performance and identify areas for improvement.<br>* Proactively identify and resolve potential IT issues before they impact business operations.<br>* Document IT processes and procedures.<br>* Collaborate with other IT team members to deliver seamless IT services.<br>* Stay up-to-date with the latest IT technologies and trends.<br><br><br><strong>Qualifications</strong><br>* Bachelor's degree in Computer Science, Information Technology, or a related field.<br>* Proven experience in a similar IT support role.<br>* Strong knowledge of networking principles and protocols.<br>* Experience with Windows and Linux operating systems.<br>* Excellent troubleshooting and problem-solving skills.<br>* Ability to work independently and as part of a team.<br>* Excellent communication and interpersonal skills.<br><br><br>&nbsp;</p>

IT Specialist

Mattex Group

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To ensure the smooth operation of all IT systems, hardware, and software across Mattex Group locations by providing timely technical support, troubleshooting issues, managing system upgrades, maintaining network performance, and assisting with IT infrastructure projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provide day-to-day IT support for users across multiple locations (on-site and remote).
  </li>
  <li>
   Install, configure, and maintain hardware, operating systems, and applications.
  </li>
  <li>
   Monitor network performance and ensure secure connectivity across all departments.
  </li>
  <li>
   Diagnose and troubleshoot hardware/software faults, escalating when necessary.
  </li>
  <li>
   Support Microsoft 365, ERP, CRM, and other enterprise systems in coordination with the Applications team.
  </li>
  <li>
   Maintain user accounts, permissions, and access rights according to IT policy.
  </li>
  <li>
   Manage backup processes, data recovery, and endpoint security tools.
  </li>
  <li>
   Prepare IT reports, update asset inventories, and document incidents and resolutions.
  </li>
  <li>
   Participate in system upgrades, migrations, and IT infrastructure improvement
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Tools &amp; Systems required
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Microsoft Windows and Office 365 Suite
  </li>
  <li>
   ERP, CRM, and HCM Applications
  </li>
  <li>
   Networking Devices (Routers, Switches, Firewalls)
  </li>
  <li>
   IT Ticketing System
  </li>
  <li>
   Antivirus and Endpoint Security Tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Professional Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Information Technology, Computer Science, or related field.
  </li>
  <li>
   Minimum 5&ndash;10 years of IT support experience in a multi-location corporate environment.
  </li>
  <li>
   Hands-on experience in network and system administration.
  </li>
  <li>
   Proven knowledge of ERP user support and troubleshooting.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Information Technology Specialist

Vanderlande Industries

<div><div>Job Title</div>
IT Support Assistant<div></div><div>
Job Description</div><div>
IT Support Administrator</div><div></div><div>
Introduction</div><div>
Vanderlande Jeddah office has a requirement to provide IT support for the MENA region covering IT asset management and initial problem solving.</div><div>
As an ICT Support Administrator you are driven to provide the best possible IT customer support service.</div><div></div><div>
Your responsibilities:</div><div>
IT Office support functions including network, ISP supplier management. desk equipment and printer mgt ensuring continuity of office services.</div><div></div><div>
Manage the IT asset database ensuring the IT assets are recorded and kept updated from purchase to initial issue to disposal when end of life.</div><div></div><div>
Manage the IT stock and liaise with the framework supplier to ensure the timely supply of replacement and new assets.</div><div></div><div>
Act as liaison for support issues for regional staff and escalating when required for solutions.</div><div></div><div>
Manage the communications supplier and leverage efficiencies and savings where possible.</div><div>
Support the office network management in coordination with the head office.</div><div></div><div>
Your profile:</div><div></div><div>
You are a graduate looking to gain experience to kickstart your career in IT and develop your competencies.</div><div></div><div>
As an ICT Support Administrator you are a teamplayer looking to make our department everyday better. Your communication skills, both verbal and written, are strong. We are an international company of many different offices around the world with many cultures. You enjoy supporting others and solving problems in a logical manner.</div><div></div><div>
Competences:</div><div>
Graduate in a computer science related field.</div><div>
Experience working with Microsoft Office 365, Windows 11 and Active directory</div><div>
You are service oriented, customer friendly and have strong communication skills</div><div>
English is the main language being able to read/write/speak, Arabic is beneficial.</div><div></div><div>
Our company:</div><div></div><div>
Vanderlande is the global market leader for future-proof logistic process automation at airports &ndash; from London Heathrow to Singapore Changi &ndash; and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions and Walmart, which seamlessly integrate innovative systems, intelligent software and life-cycle services.</div><div></div><div>
If you aspire to a position of responsibility &ndash; and want to make a difference by facilitating the delivery of what matters most to consumers, passengers and businesses &ndash; then the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be connected to our dedicated people, build strong relationships and rise to the challenge of industry-leading projects.</div><div></div><div>
You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure &ndash; and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools and support, so that together we have the confidence and ability to exceed our customers&rsquo; expectations in over 100 countries.</div><div></div><div>
To achieve our collective goals, you will have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins&hellip;</div><div></div><div>
What we offer:</div><div></div><div>
In the challenging and responsible position of ICT Support Administrator you will have the chance to make a significant contribution to the growth and profitability of Vanderlande Industries. We offer a full-time position in a friendly and professional working environment with a lot of scope for personal development.</div></div>

IT Support Assistant

Location Solutions

<div></div><div><div><div><div><div><div><div><div><div><p>We are looking for a highly motivated and detail-oriented Coordinator and Level 1 Support professionals to join our growing team. This role is perfect for someone who enjoys working in a fast-paced environment, managing multiple tasks, and providing excellent customer service. The ideal candidate will be responsible for coordinating day-to-day operations appointments and offering first-level technical support to our clients.</p></div><br>
</div><br>
<div><div><b>Key Responsibilities</b></div>
</div><br>
<div><div><ul><li>Coordinate the installation of tracking and fleet management projects.</li>
<li>Provide Level 1 support to clients, addressing inquiries and technical issues.</li>
<li>Monitor and maintain customer accounts to ensure smooth operations.</li>
<li>Communicate effectively in both Arabic and English to ensure clear information exchange.</li>
<li>Streamline processes to improve team efficiency.</li>
<li>Offer administrative support to the team as needed.</li></ul><br>
<p>
</p></div></div><br>
<div><div><b>Qualifications &amp; Experience</b></div>
</div><br>
<div><div><ul><li>Bachelor&rsquo;s degree in any IT field.</li>
<li>Good in both Arabic and English (written and spoken).</li>
<li>Strong knowledge of Microsoft Office, especially Excel.</li>
<li>Previous experience in customer support is a plus.</li>
<li>Interest or experience in Cisco, CCNA, or Networks</li>
<li>Saudi candidates only..</li>
</ul></div></div><br>
</div></div></div><div><div><div><div><b>Job Category: </b>Customer Support
</div><div><b>Job Type: </b>Full Time
</div><div><b>Job Location: </b>Jeddah Saudi Arabia</div></div></div></div></div></div></div></div><p></p>

Customer Support (Jeddah)

Dar Al Hekma College

<p></p><div><div><div><ul><li></li></ul>
<h4 class="jobSectionHeader"><b>Roles &amp; Responsibilities:</b></h4><br>
<p></p><div><ul><li>Configure and install operating systems in response to the demands of a complex network design.</li><li>
Work with faculty, staff and students on an individual basis regarding the use of specific software and resources.</li><li>
Promote supporting action.</li><li>
Participate in the development, implementation, installation, and testing of applications software.</li><li>
Support and maintain computer hardware and software.</li><li>
Resolve first level technical problems with the Local Area Network (LAN).</li><li>
Handle Help Desk requests. Identify patterns of failure, research bug fixes, implement solutions and document resolutions.</li><li>
Respond to callouts within an agreed timeline.</li><li>
Troubleshoot software and hardware problems in computer equipment and solve them.</li><li>
Assist in monitoring the performance of the university's hardware and recommend solutions for improving efficiency.</li><li>
Install, repair, and perform preventive maintenance of PCs and peripherals.</li><li>
Install, and support all the computer equipment in the computer labs.</li><li>
Organize and conduct training for faculty and staff on specific software, instructional software, office systems, analytical packages and MIS.</li><li>
Keep track of all IT assets such as Hardware &amp; Software and License compliance through the system and regularly update, with regards to consumer policies; as well as regulate claim handling.</li><li>
Manage stock of equipment, consumables and other supplies.</li><li>
Support the IT requirements for all DAH events.</li><li>
Effectively cooperate in applying change related to future trends.</li>
Perform duties as assigned.<br>
<li>
<br>
</li></ul></div><p></p><br>
<h4 class="jobSectionHeader"><b>Department:</b></h4>
<p>Information Technology</p>
<h4 class="jobSectionHeader"><b>Relevant Experience:</b></h4>
<p>Minimum of 2 years experience in the filed
</p><h4 class="jobSectionHeader"><b>Employment Status:</b></h4>
<p>Full Time</p>
<h4 class="jobSectionHeader"><b>Gender:</b></h4>
<p>Female/Male</p>
<h4 class="jobSectionHeader"><b>Residency Location:</b></h4>
<p>Jeddah</p><br>
<p></p>
</div></div><div><div><p>Contact Us</p>
<div></div><div><div><div>Email Address
</div>jobs@dah.edu.sa
</div><p></p><div><div>Telephone
</div>+ 966-12-6303333
<div>Ext
</div>124 / 385/ 806</div></div></div></div></div><p></p>

Application Support

Alsulaiman Group

<div>
 <p>
  <strong>
   About Alsulaiman Group
  </strong>
 </p>
 <p>
  Since 1983, Alsulaiman Group has transformed from a single bold investment into a dynamic force behind some of the region&rsquo;s most trusted and impactful brands.
 </p>
 <p>
  Guided by the legacy of H.E. Sheikh Abdullah Bin Sulaiman AlHamdan and driven by the visionary leadership of H.E. Dr. Ghassan Alsulaiman, the Group has redefined what it means to build businesses with purpose.
 </p>
 <p>
  Today, it stands as a leading investment group with a portfolio of nine companies, each addressing key gaps in the regional market while shaping industries and elevating customer experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Purpose:
  </strong>
 </p>
 <p>
  The Compliance Specialist is a key contributor to the Group Compliance &amp; Governance function, supporting the development, implementation, and monitoring of compliance frameworks across all companies within the Group.
 </p>
 <p>
  The role focuses on ensuring alignment with Franchisor compliance mandates (IWAY, IConduct), Code of Conduct, internal policies, and local regulatory requirements, while embedding a culture of integrity and accountability across the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Accountabilities
  </strong>
  :
 </p>
 <ul>
  <li>
   Monitor, support, and track compliance with IWAY and IConduct requirements across functions and suppliers.
  </li>
  <li>
   Conduct periodic compliance assessments, reviews, and follow-ups on corrective action plans.
  </li>
  <li>
   Assist in policy management, including drafting, reviewing, updating, and embedding compliance-related policies.
  </li>
  <li>
   Support the implementation of the Group Code of Conduct and administer the Whistleblowing Program.
  </li>
  <li>
   Contribute to investigations in line with the Group Investigations Policy, including documentation and reporting.
  </li>
  <li>
   Prepare timely compliance reports to management, regulators, Inter IKEA, and governing committees.
  </li>
  <li>
   Deliver awareness sessions and training programs to strengthen compliance culture across the Group.
  </li>
  <li>
   Support corporate governance initiatives, including authority matrix updates and board reporting.
  </li>
  <li>
   Coordinate with regulators, auditors, and external consultants during inspections, audits, or verifications.
  </li>
  <li>
   Perform other compliance and governance duties as assigned.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or higher degree in business, Law, or related field.
  </li>
  <li>
   Type of Experience Needed
  </li>
  <li>
   3&ndash;5 years&rsquo; experience in Compliance, Risk Management, or Internal Audit.
  </li>
  <li>
   Experience in IWAY and/or IConduct frameworks is highly preferred.
  </li>
  <li>
   Experience in policy development, compliance monitoring, and awareness delivery.
  </li>
  <li>
   Knowledge of local regulatory requirements (KSA &amp; Bahrain).
  </li>
  <li>
   Exposure to governance support and board/shareholder affairs is a plus.
  </li>
  <li>
   Skills and/or Licensing/Certification Required
  </li>
  <li>
   Strong understanding of IWAY and IConduct standards.
  </li>
  <li>
   Knowledge of compliance with local regulations (MOCI, SOCPA, NCA, AML, PDPL).
  </li>
  <li>
   Excellent reporting, analytical, and presentation skills.
  </li>
  <li>
   Proficiency in Microsoft Office (Excel, PowerPoint, Visio).
  </li>
  <li>
   Professional certifications in Compliance, Risk Management, Internal Audit, or AML (e.g., ICA, ACAMS, CIA) preferred.
  </li>
 </ul>
 <p>
 </p>
</div>


Compliance Specialist

Binzagr Company

<div>
 <p>
  <strong>
   JOB PURPOSE
  </strong>
 </p>
 <p>
  Support and implement programs that align employees with key business strategies and initiatives. Provide specialized support in the analyses and definition of organizational structures, mapping of positions and roles, reporting relationships, responsibilities, teamwork, business or operating procedures, asset rationalization, improvement of internal processes, projects for change to
 </p>
 <p>
  design efficient methods of accomplishing work.
 </p>
 <p>
  <strong>
   RESPONSIBILITIES
  </strong>
 </p>
 <p>
  <strong>
   Organization Structure
  </strong>
 </p>
 <p>
  Identify opportunities for business performance improvement through the reallocation of responsibilities and amendment of reporting lines.
 </p>
 <p>
  <strong>
   Organizational Design
  </strong>
 </p>
 <p>
  Contribute to specialist research and analysis to support evaluation of the current-state organization, development and evaluation of future-state organizational design propositions, and identification of the costs and business benefits of change.
 </p>
 <p>
  <strong>
   Change Management
  </strong>
 </p>
 <p>
  Act as a team member supporting a change initiative by providing basic analysis, project plan updates, and other support to deliver prescribed outcomes.
 </p>
 <p>
  <strong>
   Project Management
  </strong>
 </p>
 <p>
  Work within an established project management plan to achieve specific goals.
 </p>
 <p>
  <strong>
   Procedural Improvement
  </strong>
 </p>
 <p>
  Contribute to procedural improvement by proposing enhancements to current working processes and practices to ensure maximum benefit to the organization.
 </p>
 <p>
  <strong>
   Solutions Analysis
  </strong>
 </p>
 <p>
  Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents.
 </p>
 <p>
  <strong>
   Job Analysis and Evaluation
  </strong>
 </p>
 <p>
  Support the delivery of job analysis and job evaluation processes; produce job descriptions and role profiles and associated scoping data.
 </p>
 <p>
  <strong>
   Information and Business Advice
  </strong>
 </p>
 <p>
  Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.
 </p>
 <p>
  <strong>
   Personal Capability Building
  </strong>
 </p>
 <p>
  Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  Bachelor's Degree or Equivalent Level
 </p>
 <p>
  General Experience
 </p>
 <p>
  Sound experience and understanding of straightforward procedures or systems(7 to 12 months)
 </p>
 <p>
 </p>
</div>


OD Specialist

Explore 379+ It support specialist in Jeddah this November. Find roles across top companies and apply now to boost your career.