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it support technician

Think Higher Consultants

<p><b>Job Summary</b></p><p>The IT Officer is responsible for managing, maintaining, and supporting the organization&rsquo;s IT infrastructure. This role ensures systems run smoothly, security standards are upheld, and employees receive timely technical support. The IT Officer also assists in implementing new technologies to improve operational efficiency.</p><p><b>Key Responsibilities1. Technical Support</b></p><ul><li>Provide first-level and second-level technical support to staff (hardware, software, network issues).</li><li>Install, configure, and troubleshoot computers, printers, and other office equipment.</li><li>Maintain and update software applications and operating systems.</li></ul><p><b>2. Network &amp; System Management</b></p><ul><li>Monitor and maintain LAN/WAN networks, Wi-Fi, and internet connectivity.</li><li>Manage user accounts, permissions, and access control.</li><li>Ensure regular backup and recovery of data.</li><li>Maintain servers, firewalls, and network devices (if applicable).</li></ul><p><b>3. IT Security</b></p><ul><li>Implement and enforce IT security policies.</li><li>Monitor systems for security breaches, malware, and vulnerabilities.</li><li>Ensure antivirus software, patches, and updates are regularly applied.</li></ul><p><b>4. System Administration</b></p><ul><li>Manage email systems, cloud platforms (e.g., Microsoft 365, Google Workspace), and business applications.</li><li>Oversee system upgrades, maintenance schedules, and license renewals.</li><li>Document IT procedures, configurations, and asset inventory.</li></ul><p><b>5. Technology Improvement</b></p><ul><li>Evaluate new hardware and software solutions to improve productivity.</li><li>Assist in IT projects, system rollouts, and digital transformation initiatives.</li><li>Train staff on new technologies and best practices.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Proven experience as an IT Officer, IT Support Technician, or similar role.</li><li>Strong knowledge of hardware, operating systems (Windows/Mac), and networking fundamentals.</li><li>Familiarity with server management, cloud services, and cybersecurity best practices.</li><li>Good problem-solving skills and ability to work under pressure.</li><li>Effective communication and customer service skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

IT Officer

Health and Psychiatry/Med Spa

<p><b>About the Job</b></p><p><b>We are looking for a proactive, reliable, and technically strong IT Support Engineer</b> to provide end-to-end technical support for our teams. This role involves remote and on-site troubleshooting, user management, system maintenance, and ensuring the smooth functioning of all IT assets and communication tools.</p><p><b>Role Description</b></p><p><b>1) IT Support &amp; Systems Management</b></p><ul><li>Provide remote support through ConnectWise, LogMeIn, TeamViewer, and Microsoft Teams (screen share).</li><li>Perform Microsoft updates and system optimization.</li><li>Manage application updates (Adobe, eCW, Zoom, Chrome, etc.).</li><li>Conduct antivirus scanning, security checks, and performance optimization.</li><li>Install/uninstall applications as required.</li></ul><p><b>2) User &amp; Identity Management</b></p><ul><li>Manage Microsoft Azure / EntraID (add users, reset passwords, assign licenses).</li><li>Manage RingCentral virtual accounts.</li><li>Maintain password management systems for Admin, HR, and Management users.</li><li>Add/manage VPN users.</li></ul><p><b>3) Security &amp; Network Administration</b></p><ul><li>Monitor and manage firewall and security systems.</li><li>Resolve internet issues (Spectrum, routers, network switches).</li><li>Troubleshoot network connectivity issues for devices, phones, and communication tools.</li></ul><p><b>4) Office IT Support (On-Site)</b></p><ul><li>Physical hardware diagnostics and troubleshooting (keyboards, mice, monitors, webcams, cables, etc.).</li><li>Replace hardware components including monitors, printers, memory, and hard drives.</li><li>Reinstall Windows and configure devices for new users.</li><li>Resolve RingCentral physical phone issues.</li><li>Manage printer toner and basic office equipment upkeep.</li></ul><p><b>5) Application &amp; Platform Management</b></p><ul><li>Manage eCW users and support ticket handling.</li><li>Support Zoom/RingCentral account management.</li><li>Assist internal departments with technical needs as required.</li></ul><p><b>Qualifications</b></p><ul><li>Proficiency in Technical Support and Help Desk Support to assist users in resolving software and hardware issues.</li><li>Strong knowledge in Information Technology and Troubleshooting to diagnose and resolve technical problems efficiently.</li><li>Experience in System Administration for managing servers, networks, and ensuring system security and updates.</li><li>Strong analytical and problem-solving skills with the ability to work under pressure and meet deadlines.</li><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field is highly desirable.</li></ul><p><b>Interested candidates can apply directly or email their resume to hr@healthandjobs.com</b> with the subject <b>&ldquo;IT Support Engineer &ndash; Application&rdquo;</b>.</p><p>Pay: Rs200,000.00 - Rs280,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>IT Management: 3 years (Required)</li></ul><p>Work Location: In person</p>

Information Technology Support Engineer

Abacus Outsourcing

<p><b>Job description</b>:</p><p>We are looking for a tech-savvy IT Assistant (Fresher) to support our IT operations. This entry-level role is ideal for recent graduates seeking hands-on experience in troubleshooting, hardware/software support, and basic network administration.</p><p>Responsibilities:</p><p>Assist in the setup and maintenance of computer systems and networks</p><p>Provide first-level technical support to staff</p><p>Install and update software, manage user accounts</p><p>Troubleshoot hardware, software, and network issues</p><p>Maintain IT inventory and documentation</p><p>Qualifications:</p><p>Bachelor&rsquo;s degree in IT, Computer Science, or related field</p><p>Basic knowledge of Windows OS, MS Office, and networking</p><p>Good communication and problem-solving skills</p><p>Willingness to learn and adapt</p><p>Job Type: Full-time</p><p>Pay: Rs39,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

IT Assistant

Telenor

<div><p><b>Position Title: Support Officer</b></p><p><b>
Reporting to: Director Software Development&amp; QA</b></p><p><b>
Job Group: 1A/1B Location: Islamabad</b></p><p><b>
Division: Telenor Shared Services Pakistan</b></p><p><b>
Department: DCP IT Unit: IT Expert Services</b></p><p><b>
Why should you join Telenor Shared Services Pakistan</b></p><p>
At Telenor Shared Services Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.
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<b>About Telenor Shared Services Pakistan</b>
</p><p>Telenor Shared Services Pakistan delivers transactional business services in the areas of Finance &amp; Accounting and IT. Together with Telenor GSS Norway and SSC Norway delivers efficient business support to Telenor employees to make their work easier.
</p><p><b>Position Related:</b></p><p>
We are looking for a motivated and detail-oriented fresh graduate to join our IT team. This multi-functional role offers hands-on experience in Quality Assurance (QA) for software applications, IT Support for end-users, and administrative coordination within the IT department. You will play an essential role in maintaining system reliability, supporting users, and fostering a collaborative team environment.</p><p><b>
Goals</b></p><p><b>
Your typical day at work</b></p><ul>
<li>
Maintenance of IT Inventory locally.
</li><li>Installation, configuration &amp; troubleshooting of Windows and software.</li>
<li>Following up with end users to ensure the problem is resolved.
</li><li>Application Monitoring &amp; Incident Management. &middot;</li>
<li>Managing multiple cases at one time. &middot;</li>
<li>Testing and evaluating new technologies.
</li><li>Update documentation and records using a range of different IT systems to ensure information and data is always maintained and updated to reflect compliance</li>
<li>Facilitate Team building activities.
</li><li>Shortlisting of Candidates for Interviews.
</li><li>Manage Meeting Scheduling &amp; Reservations.
</li><li>Tasks and plans for the next day.
</li><li>Any pending communications to be sent /Sign off.</li>
</ul><p><b>
Eligibility Criteria</b></p><ul>
<li>
IT Support
</li><li>Provide help desk support and resolve technical issues for employees by phone, in person, or via remote access.
</li><li>Inventory Management (Manage IT Equipment in Store + Hardware/Software Maintenance)
</li><li>Windows Installation, Configuration &amp; Monitoring of Computer Systems &amp; Network.
</li><li>Setting up / Provisioning Accounts for new users &amp; providing access for Softwares.
</li><li>System maintenance (Perform system updates, security checks)
</li><li>Create and maintain documentation of IT processes, procedures, and troubleshooting steps.
</li><li>Guiding new joiners through system processes.
</li><li>Updating user guides or creating technical documentation for troubleshooting steps.
</li><li>Evaluating system potential through assessing compatibility of software with new laptops. Quality Assurance (IT Applications)
</li><li>Assist in executing test cases for webs and internal systems.
</li><li>Identify, document, and track bugs using tools such as Jira.
</li><li>Perform manual testing (and support automation efforts if applicable).
</li><li>Support test plan and test case documentation.
</li><li>Collaborate with developers and business teams to verify feature functionality. Administration
</li><li>Facilitate in shortlisting and arranging of candidates for recruitment.
</li><li>Manage Meeting Scheduling &amp; Reservations.
</li><li>Help manage IT documentation, including setup guides, SOPs, and access logs.
</li><li>Coordinate meetings, vendor visits, and IT-related procurement.
</li><li>Onboard new employees by introducing them to company IT policies, tools, and processes.</li>
<li>Provide basic domain knowledge and walkthroughs of internal applications to help new joiners ramp up quickly.</li>
<li>Arrange IT team events and internal social gatherings to celebrate milestones or achievements.
</li><li>Support internal communication, calendar scheduling, team coordination and expense/medical claims.
</li></ul><p><b>Education:</b> Bachelors in IT/Computer Science &middot;
</p><ul><li>Hands-on Experience in IT Inventory Maintenance &amp; Support (Hardware &amp; Software Installations) &middot;
</li><li>Have handled customer support in a technical capacity.
</li><li>Hands-on experience in Application monitoring and Incident Management. &middot; Strong administrative experience.</li>
<li>Must be flexible to take on additional tasks to assist company.</li>
<li>Excellent interpersonal communication and documentation skills with attention to detail.
</li><li>Solid problem-solving with self-driven approach and multitasking.
</li><li>Great attention to detail and accuracy, with a commitment to continuous improvement and service excellence.</li>
<li>Functional Skills / Knowledge Areas</li>
<li>IT Inventory Maintenance &amp; Support (Hardware &amp; Software Installations) &middot; Application monitoring and Incident Management
</li><li>DevOps &amp; Agile (SAFe 5) Administration &middot; Strong analytical skills and solution driven approach</li></ul></div><p></p>

IT Support Officer

Imtiaz Group (SMC Private) Ltd.

<p><b>Job Responsibilities:</b></p><ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>

IT Support

Creative Networks

<p><b>Salary: PKR 90,000 &ndash; 150,000 per month</b><br/><b>Location: NASTP, Old Airport Road, Rawalpindi (Onsite)</b></p><p><b>About Creative Networks</b><br/>Creative Networks is a UK-based managed IT and telecoms company providing support and solutions to clients across multiple industries. With offices in the UK and Pakistan, we are expanding our Islamabad team to strengthen our IT support operations.</p><p><b>About the Role</b><br/>We are hiring IT Support Engineers to provide day-to-day end-user and desktop support. You will be responsible for handling technical issues, troubleshooting hardware/software problems, and ensuring a smooth IT experience for colleagues and clients. Strong communication skills are key, as you will be directly assisting users.</p><p><b>Key Responsibilities</b></p><ul><li>Provide first and second-line IT support to end users.</li><li>Install, configure, and troubleshoot desktops, laptops, and applications.</li><li>Resolve hardware, networking, and connectivity issues.</li><li>Maintain documentation of incidents and resolutions.</li><li>Deliver excellent customer service in all support interactions.</li><li><b>MS-900 Microsoft 365 Fundamentals or willing to complete within 6 months of employment by themselves.</b></li></ul><p><b>Requirements</b></p><ul><li>2-3 years of proven experience in IT support, desktop support, or end-user support.</li><li>Strong knowledge of Windows OS, Office 365, and basic networking.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Weekend work may be required.</li></ul><p><b>Why Join Us</b></p><ul><li>Competitive salary (PKR 90,000 &ndash; 150,000).</li><li>Career growth and development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Be part of a growing international IT company.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs150,000.00 per month</p><p>Experience:</p><ul><li>MS 365: 3 years (Required)</li></ul><p>Language:</p><ul><li>Fluent English (Required)</li></ul><p>License/Certification:</p><ul><li>MS-900 365 Fundamentals/ acquire it within 6 months (Required)</li></ul><p>Location:</p><ul><li>Islamabad G-8/Markaz (Required)</li></ul><p>Willingness to travel:</p><ul><li>75% (Required)</li></ul><p>Work Location: In person</p>

Senior IT Service Desk Engineer

NUST

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Sunday, December 21, 2025<br>
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<div></div><div><div><div><div><div><div>Job Detail<br>
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<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5965/12/08/2025
 </div></div><br>
<div><div>Age Limit: </div><div>23<li></li>45
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<div><div>Experience:
</div></div><br>
<div></div><div><div>Posted Date: </div><div>Monday, December 8, 2025
</div></div><br>
<div><div>Salary: </div><div>Market Competitive<br>
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<div><div><div><div><div><div><div><b>Job Description:
</b></div></div><br>
<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
</div><ul><li>DAE( Computer/IT/Network) or equivalent from a recognized board.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>To provide technical support in UG &amp; PG computer lab</li></ul>
<ul><li>To Provide assistance in Servers (trouble Shooting, Maintenance, Student Policy, Active,Directory, DNS).</li></ul>
<ul><li>Software/Operating system installation in computer labs and where required in departrnent.</li></ul>
<ul><li>Networking (Trouble Shooting and Configuration)</li></ul>
<ul><li>VolP (Telephone System) configuration.</li></ul>
<ul><li>Troubleshooting of overall IT related problems at SCME.</li></ul>
<ul><li>Installation and troubleshooting of Active Directory, DNS, DHCP servers.</li></ul>
<ul><li>Switch on/off classroom podiums + multimedia at detained station.</li></ul>
<ul><li>To ensure smooth flow of seminars/conferences at Seminar Hall by maintaining its podium and multimedia.</li></ul><div><br>
</div><div><b>Training/Certification:</b></div><div><br>
</div><ul><li>Diploma in Information Technology</li></ul><div><br>
</div><div><b>Terms &amp; Conditions:</b></div><div><br>
</div><ul><li>Candidates are required to attach scanned copies of their documents (Academics / Professional).</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>NUST employees with less than one year of service with NUST and / or absence of NOC from Head of Institution.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p>

Lab Technician - SCME

Explore 643+ It support technician in Islamabad this December. Find roles across top companies and apply now to boost your career.