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account manager, ecommerce, large customer sales Jobs in Mumbai

account manager, ecommerce, large customer sales

assistant key account manager Jobs in Mumbai

assistant key account manager

customer service executive Jobs in Mumbai

customer service executive

key account executive

Unilever

<div>
 The role will be a part of the HUL Modern Trade Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain &amp; branches. Executive would also assist the KAM in handling the account portfolio.
 
 
 The right candidate for this role needs to be good at customer relations and maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and stakeholder management.
 
 
 Driving the right mix and activations with the customer through effectively planning the promotions and investments along with the KAM and CSP&rsquo;s
 
 
 Ensuring that all operational work is aligned and completed on time with the customers and internal stakeholders.
 
 
 Ensuring Availability and in-store execution for the business.
 
 
 Being the voice of the customer in HUL and vice versa would be the key expectation. The person would be responsible for all business transactions between HUL and customers.
 
 
 
 Scope Of Work
 
 
 
 The KAE job by nature requires him/her to generate practical yet creative solutions to improve execution in the accounts. Scope includes innovating in the areas of POSM, Ops, Merchandising, Promotion, &amp; ways of working in his day-to-day job
 
 
 The person would be responsible for leading and closing all operational work and day to day tasks with the customers which is very critical in ensuring customer delight.
 
 
 Managing the accounting and claim settlements with the customer to ensure clean accounting.
 
 
 The KAE manages contact with various key decision makers across the hierarchy in the modern trade accounts that he/she handles. He/She also handles contact with the merchandising partners.
 
 
 Team Handling: He/She does not have any HUL employees as direct subordinates.
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Key Account Executive

Coats

<div>
 
 
 About the job
 
 
 
 
 
 
 Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials.
 
 These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.
 
 
 Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads.
 
 
 With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.
 
 
 Following the acquisition of Texon and Rhenoflex, new
 
 Coats Footwear
 
 now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability.
 
 
 
 
 
 Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world.
 
 
 
 For more info, visit our website:
 
 www.coats.com
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 &middot; Managing Key Domestic Brands &ndash;based out of Mumbai.
 
 
 
 
 
 
 Principal Accountabilities &amp; Key Activities
 
 
 
 
 
 
 
 External Relationships:
 
 
 
 &middot; Building Relationship with Brand Merchandiser, Technical Team, Product Development, Quality Team, Designer and Sourcing Team of key brands in Mumbai.
 
 
 &middot; Organizing Technical, product Seminar for all Coats products &ndash; Threads, Permess, Opti, Trims
 
 
 &middot; Sampling activities through Brand designer Team, help in inclusion of Coats Shade in their Tech Pack
 
 
 &middot; Get projections from brands - for each season/category and get nomination across products, categories, programs, season.
 
 
 &middot; Finalize central pricing/costing with brands, get vendor list and provide support
 
 
 &middot; Use information of vendor list and business share to get insights and suggest ways to increase business share.
 
 
 &middot; Weekly/Monthly call with Brand Quality to know Vendor order flow &amp; address concerns if any
 
 
 &middot; Work with brands to get support in case of issues in vendors related to payments, quality issues etc.
 
 
 
 
 
 
 Internal Collaboration:
 
 
 
 &middot; Generate leads and business for India sales using Dynamics CSX &ndash; ensure all relevant leads are captured.
 
 
 &middot; Regular Follow up of progress and performance of key Vendor sales through Sales team.
 
 
 &middot; Work with sales teams to ensure there is seamless information flow between KAE and Sales team and the information is used to take business actions.
 
 
 &middot; Coordination with our QA team and Brand audit team
 
 
 &middot; Ensuring market intelligence from the field force is properly channelled to the management so that timely action can be taken.
 
 
 
 
 
 
 Qualifications and Experience
 
 
 
 &middot; Minimum of Graduate Degree
 
 
 &middot; Minimum of 2 -3 years of experience
 
 
 &middot; Key Accounts Experience
 
 
 &middot; Sound knowledge of products, applications, end user industry manufacturing processes and Coats India&rsquo;s supply chain
 
 
 &middot; High quality analytical written and verbal communication, negotiation, decision making, and people development skills
 
 
 
 
 
 
 Skills &amp; Abilities
 
 
 
 &middot; Drive and Hunger to Succeed
 
 
 &middot; Persuasion / Negotiation
 
 
 &middot; Excellent communication skills, proficient in English and Tamil
 
 
 &middot; Detail and result orientation
 
 
 &middot; Ability to work in matrix organisation
 
 
 
 
 
 At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.
 
 
 
 
 Apply now to be part of our dynamic team and help shape the future of textiles.
 
</div>

Key Account Sales Executive

BSH Home Appliances Group

<div>
 
 
 Job Description:
 
 
 
 BSH Home Appliances is looking for a Senior Key Account Manager with 15+ years of experience in the consumer industry. This role involves managing and developing relationships with key national accounts to drive business growth and enhance customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Account Management:
 
 Build and maintain strong relationships with major clients in the consumer sector; develop comprehensive account plans.
 </li>
 <li>
 
 Sales Leadership:
 
 Lead sales efforts, negotiating contracts and aligning BSH&rsquo;s offerings with client needs.
 </li>
 <li>
 
 Market Analysis:
 
 Conduct market research to identify growth opportunities and provide insights for product and marketing strategies.
 </li>
 <li>
 
 Performance Monitoring:
 
 Establish KPIs, analyze account performance, and drive continuous improvement.
 </li>
 <li>
 
 Team Mentorship:
 
 Coach junior account managers, sharing best practices and fostering collaboration.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business or related field; MBA preferred.
 </li>
 <li>
 15+ years of experience in key account management in the consumer industry.
 </li>
 <li>
 Proven track record of delivering sales results and strong negotiation skills.
 </li>
 <li>
 Proficiency in CRM tools and Microsoft Office.
 </li>
 </ul>
 
 
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Sr Key Account Manager

Samsung India

<div>
 
 
 Location:
 
 Mumbai
 
 
 
 Role:
 
 NKAM
 
 
 
 Industry:
 
 FMCG/FMCD/Phones
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 1.
 
 Account Management &amp; Strategy
 
 
 
 &middot; Develop and maintain strong relationships with key stakeholders, assisting the business at pan India level.
 
 
 &middot; Sales strategy setting by channel review the optimal sales strategy that will allow meeting the sales target by analyzing the assigned channel accounts, commercial district, and products.
 
 
 &middot; Understand their business needs, goals, and challenges to provide tailored solutions.
 
 
 &middot; Negotiate and finalize contracts, pricing, and terms to ensure mutually beneficial agreements with Advance / Detailed Planning of the Business Deliverables on at Product / Segment Levels
 
 
 2.
 
 Sell-Out/Sell in:
 
 
 
 &middot; Oversee the sell-out/offtake process, ensuring timely and efficient distribution of products to key retail channels. Strong Engagement with the Account Operations team PAN India to Achieve the Desired Sell-out Objectives.
 
 
 &middot; Collaborate with logistics and supply chain teams to optimize inventory management and minimize stockouts.
 
 
 3.
 
 Sales Target Achievement:
 
 
 
 &middot; Channel monitoring and risk management] Manage the building of trust with channel accounts and creation of a foundation for continued revenue growth.
 
 
 &middot; Sales target management by channel determine the optimal sales target that will drive continued growth of the business unit and channel accounts (partners) and encourage employee morale. Overall Relationship with the Account to Achieve the Business Deliverables.
 
 
 &middot; Monitor sales performance, identify areas for improvement, and implement corrective actions. Seasoned Person with Logical Thinking / Time bound / Methodological / Solution Oriented Approach
 
 
 4.
 
 Market Analysis:
 
 
 
 &middot; Conduct market research to stay updated on industry trends, competitor activities, and customer preferences.
 
 
 &middot; Analyze data to identify growth opportunities and inform business decisions.
 
 
 &middot; Should be Able to Build Business Cases / with Risk Mitigations
 
 
 5.
 
 Product Knowledge:
 
 
 
 &middot; Maintain in-depth knowledge of our product portfolio, features, and benefits. Preparing the Right Forecast at a Product Level / Colour Mix Level with the Supply Chains Teams to Help Achieve the Projected Deliverables
 
 
 &middot; Provide product training and support to key account teams.
 
 
 6.
 
 Communication:
 
 
 
 &middot; Effectively communicate with internal teams, including marketing, sales, and product development. Building Relationship with Various Category Teams of the Accounts for achieving the desired Objectives. Networking / Liasoning With Internal and Stakeholders
 
 
 &middot; Present business plans, sales results, and market insights to senior management
 
 
 
</div>

National Key Account Manager

<div>
 
 Role &ndash; Assistant Key Account Manager
 
 
 
 
 Location &ndash; Mumbai
 
 
 
 
 Function &ndash; Customer Development
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Sustainable Customer Growth &ndash; The AKAM is responsible for top-line growth for the eCommerce accounts by activating the levers of portfolio, efficient fulfilment, financial hygiene, and customer experience
 </li>
 <li>
 Execution Rigour&ndash; The AKAM will need to build processes to drive efficiency in execution on the platform in terms of online availability, pricing and media assets
 </li>
 <li>
 Negotiations and Operations &ndash; The AKAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel
 </li>
 <li>
 Working with collaborative teams &ndash; The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line.
 </li>
 <li>
 Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer.
 </li>
 <li>
 Unlocking Capabilities &ndash; As a data rich, future fit channel, the AKAM is always expected to demonstrate the curiosity and drive to build capabilities to solve business problems.
 
 
 </li>
 </ul>
 
 Educational Qualification, Experiences &amp; Skills
 
 
 
 <ul>
 <li>
 MBA/Master&rsquo;s degree.
 </li>
 <li>
 Overall years of experience should be at least 2-5 years of work experience across sales &amp; marketing in FMCG.
 </li>
 <li>
 Experience in e-commerce set-up will be preferred.
 </li>
 <li>
 Technical aptitude and agility to learn web-based tools .
 </li>
 <li>
 Looking for talent with - owners mindset, passion and agility
 
 
 </li>
 </ul>
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding
 
</div>

Assistant Key Account Manager

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Drive sales of new and existing accounts by adding new revenue streams, acquiring new logos or through deep product penetration for the existing set of accounts. This implies complete ownership for driving new order booking (OB) and existing revenue, for the business or the assigned set of accounts. The role is responsible to drive achievement of sales targets (OB and revenue) through sales planning, prospecting, relationship building, opportunity identification, qualification, deal pursuit and closures. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead, coach, and drive a team of senior sales account managers focused on enterprise growth across strategic accounts.
 </li>
 <li>
 Provide clear strategic direction and mentoring to unlock new revenue opportunities and maximize account potential.
 </li>
 <li>
 Design and delegate GTM strategies aligned with business priorities and market dynamics.
 </li>
 <li>
 Ensure strong performance delivery on account expansion, solution penetration, and customer engagement.
 
 
 </li>
 </ul>
 �Analysing the business potential, building the sales plan and strategies to grow existing business, develop new revenue streams and acquire new logos.
 
 
 <ul>
 <li>
 Building key stakeholder relationships, multi-function and multi-level connects with decision makers, influencers, and executive sponsors within the accounts/partner organization.
 </li>
 <li>
 Building sales pipeline and manage sales projections and revenue forecasts.
 </li>
 <li>
 Engaging with key customers to understand their requirements and own the fulfilment throughout the sale cycle.
 </li>
 <li>
 Building account ownership through understanding of customer
 </li>
 <li>
 s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics and manage key stakeholder expectations.
 </li>
 <li>
 Internally driving cross-functional teams such as technical Solutions, bids and commercial, finance, products, service delivery and operations
 </li>
 <li>
 The role may be an individual contributor or may lead a small team.
 
 
 </li>
 </ul>
 
 Minimum Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 15&ndash;20 years of experience in B2B/enterprise telecom sales and operations.
 </li>
 <li>
 At least 7-10 years of experience managing senior account managers in a growth-focused sales environment.
 </li>
 <li>
 Deep domain expertise in Voice, UCaaS, CPaaS, and Omnichannel communication solutions.
 </li>
 <li>
 Strong leadership capabilities with a proven track record in scaling enterprise growth.
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 Experience in sales motion cadence associated with forecasting, SFDC management, pipeline/funnel build
 </li>
 <li>
 Extensive experience in building executive relationships with key customer stakeholders.
 </li>
 <li>
 Expertise in drafting a Go to market plan/ customer acquisition strategy.
 </li>
 </ul>
</div>

Deputy General Manager - Sales- India

MakeMyTrip

<div>
 
 
 Role: Senior Business Manager
 
 
 
 
 Level: Senior Executive/Assistant Manager
 
 
 
 
 Reporting To: Regional Manager
 
 
 
 
 Location: Mumbai
 
 
 
 
 
 
 
 About the Function:
 
 
 
 myPartner, a strategic business unit of the MakeMyTrip Group launched in 2020, is revolutionizing the travel industry by offering seamless, real-time access to a diverse range of travel products, including domestic and international hotels, flights, and holiday packages. Designed to empower travel agent partners across the country, myPartner has rapidly scaled, now serving over 49,000 active agents.
 
 
 
 
 
 With innovation at its core, we are constantly evolving to deliver cutting-edge solutions that enable our partners to thrive in a competitive and dynamic market, driving growth and success for their businesses
 
 
 
 
 
 
 About the Role:
 
 
 
 The role would require the incumbent to build MyPartner brand in the mapped market, ensuring maximum spread and depth. He/she needs to identify and onboard potential travel agents, ensure platform adoption, and resolve queries for the onboarded travel agents. The role would also include building business partnerships to gain wallet/market share and ensure market growth in terms of active travel agent partners, overall transactions, and value.
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 
 
 
 1. Onboarding and Relationship Management :
 
 
 
 Responsible for connecting and engaging with travel agents.
 
 
 End to end account management and driving sustainable performance of the region.
 
 
 Sourcing and onboarding new travel agents.
 
 
 The role involves meeting travel agents across, providing expertise, metrics analysis, and recommendations based on the industry's best practices to the travel agents
 
 
 
 
 
 
 2. Portfolio Management and Driving Growth:
 
 
 
 Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.
 
 
 
 
 
 
 3. Data Analysis and Reporting:
 
 
 
 Establishing and maintaining partner relationships, training travel agent partners on our product.
 
 
 Building MIS and market intelligence reports, preparing geography-wise and service-wise sales plans, and achieving them.
 
 
 
 
 
 
 4. Negotiating:
 
 
 
 Networking, deal initiation, negotiation, and closing deals with clients.
 
 
 Strategizing to market the MyPartner product in a better way.
 
 
 
 
 
 
 Qualification and Experience:
 
 
 
 Master's degree from a reputed institute with 2 to 6 years of experience in Sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.
 
 
 Experience in handling multiple accounts as a partner is preferred.
 
 
 Proficiency in MS Excel and MS PowerPoint.
 
 
 
 
 
 
 Key Success Factors for the Role:
 
 
 
 Excellent communication and interpersonal and stakeholder management skills.
 
 
 Attention to detail.
 
 
 Ability to understand and build insights from data.
 
 
 Increased Revenue and business
 
</div>

Senior Business Manager - Mumbai

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