lead infant teacher

Valcor

<div><h2 class="jobSectionHeader">Position Summary</h2>
The Customer Service Representative III / Shift Lead oversees daily operator activities, supports shift coverage, monitors call flow, and assists with emergency communication procedures. This role serves as the on-shift supervisor and provides operational support as an alternate to the Program Coordinator.<h2 class="jobSectionHeader">
Essential Duties and Responsibilities</h2><ul><li>
Oversee operator performance, shift coverage, and daily coordination of assigned personnel.</li><li>
Prepare duty schedules, PTO coverage plans, and shift assignments to support continuous service requirements.</li><li>
Monitor call flow, customer service quality, and adherence to established communication procedures.</li><li>
Conduct audits of telephone instruments, supplies, and work area readiness.</li><li>
Prepare incident reports, caller complaint documentation, and related operational records as required.</li><li>
Train new operators on procedures, communication expectations, and contract-specific requirements.</li><li>
Support emergency response procedures, escalation protocols, and timely communication with appropriate personnel.</li><li>
Serve as an on-shift resource for operators and assist with resolving routine operational issues.</li></ul><h2 class="jobSectionHeader">
Minimum Qualifications</h2><ul><li>
Minimum of two (2) years of call center, switchboard, customer service, or related communication experience.</li><li>
Minimum of one (1) year of supervisory, lead, or team coordination experience.</li><li>
Strong communication, customer service, and documentation skills.</li><li>
Ability to work in a fast-paced environment and respond appropriately to urgent or emergency communications.</li><li>
Must be eligible to successfully complete required VA background checks.</li></ul><h2 class="jobSectionHeader">
Preferred Competencies</h2><ul><li>
Shift leadership and operator support</li><li>
Schedule coordination and coverage planning</li><li>
Customer service quality and professionalism</li><li>
Emergency communication support</li><li>
Documentation accuracy and follow-through</li></ul></div>

Customer Service Representative III / Shift Lead- San Francisco VA Health Care System

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President - Global Technology Account Management, Open Finance Solutions
Overview 
The Open Finance Client Value Delivery and Operations team is looking for a Vice President, Technology Account Management (TAM) to lead our function globally. This role leads the technical relationship with our clients post go-live. As the trusted technical advisor within the broader account team, the TAM function is responsible for the health of our clients' integrations, the depth of their platform adoption, and the technical strategy that lets them get the most from Mastercard Open Finance. 
 
The VP will lead a distributed team of regional TAM leaders, set the global standard for how we engage clients technically, and ensure that the client perspective carries weight in how the platform evolves. 
 
The ideal candidate is technically fluent, commercially minded, energized by building at scale, and passionate about the client experience. 
 
Role 
In this client-facing leadership position, you will: 
<ul><li>Own the global Technology Account Management operating model, ensuring a consistent, high-quality client experience across all markets</li><li>Lead and develop a team of regional TAM leaders, building deep technical and client advisory capability across the function</li><li>Drive measurable client outcomes across product adoption, integration health, and retention through a segmented, scalable coverage model</li><li>Serve as a senior technical partner to our most strategic clients, and as an executive point of contact on complex initiatives</li><li>Partner closely with Product and Engineering to bring client insight into platform strategy and influence the roadmap</li><li>Build the enablement, knowledge, and automation foundation that allows the function to scale alongside the business</li></ul> 
All About You 
The ideal candidate for this position should: 
<ul><li>Have advanced experience leading technical, client-facing post-sales teams at scale</li><li>Bring advanced expertise in APIs, data connectivity, cloud infrastructure, and technical SLAs, with the depth to shape architecture decisions and set technical direction with client engineering and technology leaders
</li><li>Have a proven track record of driving product adoption and integration health across a client portfolio
</li><li>Have a demonstrated record of designing and scaling operating models, including methodology, measurement, and team capability
</li><li>Have advanced experience influencing product direction through structured, well-evidenced client insight
</li><li>Be a versatile communicator, able to translate technical complexity into commercial value and move between a client CTO, an internal engineering lead, and an executive audience without losing precision</li></ul> 
Additional capabilities that would be valuable: 
<ul><li>Experience in open banking, open finance, payments, or financial data infrastructure</li><li>Experience applying automation or AI to scale technical account management and support functions</li><li>Experience leading globally distributed teams</li></ul>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $181,000 - $299,000 USD
Arlington, Virginia: $208,000 - $344,000 USD
Atlanta, Georgia: $181,000 - $299,000 USD
Boston, Massachusetts: $208,000 - $344,000 USD
Purchase, New York: $208,000 - $344,000 USD
Salt Lake City, Utah: $181,000 - $299,000 USD
San Francisco: $181,000 - $299,000 USD
Seattle, Washington: $208,000 - $344,000 USD</div>

Vice President - Global Technology Account Management, Open Finance Solutions

Warner Bros. Discovery

<div>Welcome to Warner Bros. Discovery&hellip; the stuff dreams are made of.
Who We Are&hellip;
When we say, &ldquo;the stuff dreams are made of,&rdquo; we&rsquo;re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD&rsquo;s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what&rsquo;s next&hellip;
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
At HBO Max, storytelling takes center stage. We&rsquo;re one of the world&rsquo;s most iconic entertainment brands &mdash; home to bold originals and unforgettable characters. While audiences binge award-winning content, breaking news, and sports around the clock, our teams stay busy at work creating what&rsquo;s next in streaming. From Succession, Euphoria, and The Sopranos to global franchises like Game of Thrones and Harry Potter, our content sparks conversation and shapes culture.
HBO Max delivers boundary-pushing stories across genres and platforms, connecting millions of viewers across 90 countries globally&mdash; and we&rsquo;re just getting started. We're home to the most talked about shows and movies, granting audiences access to the worlds of HBO, Harry Potter, DC, Warner Bros., ID, Adult Swim, A24, and more. Turn your streaming obsession into a career&mdash; we&rsquo;re hiring!
Your New Role...
We are seeking a highly skilled and motivated Staff Product Manager to join our team and lead the development and enhancement of our personalization services. As a Staff Product Manager, you will play a pivotal role in defining the product strategy, driving innovation, and delivering exceptional user experiences. Your expertise and leadership will guide the direction of personalized and automate recommendations, ensuring they remain at the forefront of industry trends and customer expectations.
Your efforts will help us scale to &gt;100m customers and become the leading streaming company. You will identify and quantify customer problems, determine approaches to address them, and A/B test different features to solve them. You will be part of a team of Product Managers focused on Personalization, working closely with Software Engineers and Data Scientists.
The team has a diverse range of skill sets, experience in Machine Learning, Recommenders, related fields across streaming media, e-commerce, and from top-flight tech firms. You will partner with Editorial and Marketing professionals and discuss your efforts regularly with company executives.
Your Role Accountabilities...
We&rsquo;re seeking a seasoned Staff Product Manager to lead personalization efforts at WBD. This role is central to our mission to create intelligent, adaptive, and trusted experiences across HBO Max. The ideal candidate has deep experience with ML-driven recommendation at scale, thrives in technically complex ecosystems, and is equally fluent in data science, user behavior, and business impact.
As a key contributor for personalization at WBD, you will:<ul><li>
Define Strategy: Own the end-to-end product strategy for ML-powered personalization and discovery. Identify opportunities that align with WBD&rsquo;s strategic goals and improve engagement, retention, and viewer satisfaction.</li><li>
Drive Roadmap: Lead roadmap development for personalization systems, coordinating closely with engineering, data science, UX, and content teams to prioritize initiatives that balance innovation, quality, and speed.</li><li>
Evolve the User Experience: Champion customer-centricity by leveraging experimentation, user research, and behavioral data to design and optimize personalized experiences across surfaces.</li><li>
Orchestrate Systems Thinking: Manage complex ranking systems and feedback loops. Understand how data (user signals, content metadata) flows through algorithms and influences outcomes across product surfaces.</li><li>
Stakeholder Leadership: Partner with executives, engineering leaders, data teams, and content strategists to align roadmaps, communicate outcomes, and translate vision into action.</li><li>
Benchmark and Differentiate: Monitor trends in personalization, ML tooling, and competitors&rsquo; discovery experiences to inform roadmap priorities and strategic pivots.</li><li>
Measure Impact: Define KPIs that align with both user value and business metrics (e.g., engagement, diversity, and relevance). Use experimentation and analytics to optimize performance and guide iteration.</li><li>
Launch &amp; Iterate: Lead go-to-market for major personalization capabilities, ensuring internal readiness, high-quality rollout, and learning-based iteration cycles.</li></ul>
Qualifications &amp; Experience...<ul><li>
8+ years of product management experience, with significant time spent on ML-driven products or content discovery systems.</li><li>
Proven track record of shipping consumer-facing personalization or recommendation systems at scale.</li><li>
Strong technical fluency&mdash;able to engage meaningfully with engineering and data science on ranking models, data pipelines, and ML evaluation.</li><li>
Deep understanding of A/B testing methodologies, statistical analysis, and product experimentation frameworks.</li><li>
Systems thinker who can connect the dots between algorithmic performance, customer experience treatments, and business outcomes.</li><li>
Excellent communicator who can synthesize complexity for a range of audiences, from executives to junior engineers.</li><li>
Experience leading cross-functional teams in agile environments; familiarity with tools like Jira and Confluence.</li><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Data Science, Engineering, or a related technical field (preferred but not required).</li></ul>
How We Get Things Done&hellip;
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you&rsquo;re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery&rsquo;s total compensation package for employees. Pay Range: $147,000.00 - $273,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
If you&rsquo;re a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</div>

Staff Product Manager - Personalization & Recommendations

Genentech

<div><div><h3 class="jobSectionHeader">The Position</h3>
As the Executive Director Regional Lead Americas, People Rewards &amp; Recognition (PR&amp;R) Chapter you will shape and drive our rewards strategy across the region, ensuring our programs across Compensation, Benefits and Mobility effectively attract, engage, and retain top talent. You will be the primary bridge between our global strategy and regional execution, leading a diverse team to deliver high-impact People &amp; Culture (P&amp;C) solutions.
In addition to being a member of the PR&amp;R Enabling Team, you will be part of the P&amp;C US Governance Team
The Opportunity
<ul><li>Strategic Enterprise Leadership: Co-create global rewards and recognition strategies, driving regional execution while adapting to local market needs.
</li><li>Trusted Advisor to the Business: Act as a trusted partner to business leaders, using data and cultural insight to anticipate needs, resolve complex challenges, and influence positive change.
</li><li>Leadership Excellence: Build and mentor a high-performing team. Foster a culture of continuous learning, growth, and cross-functional collaboration.
</li><li>Process and Digital Excellence: Drive consistency and standardization across the Americas, ensuring robust governance and operational efficiency, through the adoption of cutting-edge technology and the redesign of operational workflows.
</li><li>Operational Accountability: Oversee capacity planning, budget management, and service delivery, ensuring we meet our commitments to both the business and our employees.
</li></ul>Who You Are
<ul><li>Expertise: At least 10 years of experience in Compensation, Benefits, and Mobility.
</li><li>Leadership: Proven ability to lead complex, matrixed, and multicultural teams, with a track record of driving change and fostering a growth mindset.
</li><li>Strategic Thinking: Exceptional ability to co-create global strategy and translate it into regional action, navigating complex business environments with ease.
</li><li>Collaboration: Strong communication and influencing skills; experience managing diverse stakeholders and conflicting priorities.
</li><li>Potential to grow into bigger P&amp;C roles
</li></ul>Additional information
<ul><li>Location: this role is on-site and can be based in South San Francisco or Indianapolis.
</li><li>Travel requirements: Ability to travel across approximately 4 times per year.
</li><li>Relocation benefits are not available for this position.
</li></ul>The expected salary range for this position based on the primary location of California is $261,170 to $485,030. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
The expected salary range for this position based on the primary location of Indiana is $198,900 to $369,500 Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
</div><div><h2 class="jobSectionHeader">JOB FACTS</h2>
<div><div><ul><li><h3 class="jobSectionHeader">Job Sub Category</h3>
People &amp; Culture (HR)
</li><li><h3 class="jobSectionHeader">Schedule</h3>
Full time
</li><li><h3 class="jobSectionHeader">Job Type</h3>
Regular
</li><li><h3 class="jobSectionHeader">Posted Date</h3>
Jul 29th 2026
</li><li><h3 class="jobSectionHeader">Job ID</h3>
202607-119746</li></ul></div></div></div></div>

Executive Director Regional Lead Americas, People Rewards & Recognition

Exploratorium

<div>SUMMARY
The Financial Analyst is a key partner in achieving the Exploratorium&rsquo;s mission and vision by providing financial guidance, support, and analysis to senior management and multiple departments within the organization. The Financial Analyst serves as a primary financial planning authority for assigned departments and leads cross-functional finance processes across the organization. The Financial Analyst exercises independent judgment and management-level authority over financial modeling, planning methodologies, and system administration within their portfolio of responsibility. The Financial Analyst brings their interest in both details and big picture concepts to communicate financial performance compared to budget, short-term and long-term business performance in their areas of responsibility, and other financial analysis as needed. The Financial Analyst owns financial planning infrastructure and stewards execution across departments. This position reports to the Director of Financial Planning &amp; Analysis. 
ESSENTIAL FUNCTIONS<ul><li>
Own and lead the annual budgeting and quarterly forecasting processes for assigned divisions.</li><li>
Work with Financial Analyst peers to prepare budget and forecast packages, including explanatory narratives, variance analysis, and presentation materials.</li><li>
Provide independent financial oversight across cost centers and departments within assigned portfolio.</li><li>
Create financial models for specific high-visibility projects or scenarios to facilitate operational or strategic decision-making.</li><li>
Identify financial risks and opportunities and provide strategic recommendations to department and senior leadership.</li><li>
Review data at the cost center/project level, division/consolidated group level, and organization level; ensure integrity of the submitted data.</li><li>
Improve financial outcomes by analyzing results, monitoring variances, identifying trends, and recommending actions to budget owners.</li><li>
Prepare presentation-ready financial reports, charts, tables, written summaries, and other materials.</li><li>
Acts as a financial business partner to department heads and senior managers, guiding budget decisions and financial strategy for assigned portfolios.</li><li>
Serves as the financial planning authority for assigned departments, providing independent recommendations to senior leadership on budget, forecast, and long-range planning decisions.</li><li>
Research and resolve inquiries for assigned departments and/or functional areas.</li><li>
Lead personnel cost tracking and payroll variance analysis.</li><li>
Support the Director of FP&amp;A in the development and maintenance of long range financial plan.</li><li>
Convene and lead financial planning meetings with department leadership to align assumptions, timelines, and resource strategies.</li><li>
Serve as institutional administrator and functional owner of Workday Adaptive Planning, responsible for system governance, reporting architecture, access controls, and continuous improvement.</li><li>
Manage special projects and other duties as assigned.</li></ul> 
MINIMUM QUALIFICATIONS<ul><li>
BA/BS degree in finance, accounting, business or closely related field</li><li>
5 years of progressively responsible experience in financial planning and analysis, budgeting, forecasting, and institutional or departmental financial management; experience in a complex nonprofit, museum, higher education, or similarly matrixed organization preferred</li><li>
Demonstrated experience guiding annual budget development, regular forecasting, and long-range financial planning processes for multiple departments, programs, or business units</li><li>
Advanced Excel skills; strong working knowledge of Microsoft Office Suite and Google Workspace applications</li><li>
Advanced knowledge/ownership of software administration and experience in administration of enterprise financial planning systems</li><li>
Proven ability to develop, maintain, and interpret complex financial models, scenario analyses, and management reports to support strategic planning, resource allocation, and operational decision-making</li><li>
Strong attention to detail combined with sound judgment and the ability to maintain a broad institutional perspective</li><li>
Self-motivated with the ability to work effectively with minimal direction and manage multiple projects; adeptness at working on both solo projects and team projects</li><li>
Excellent verbal and written communication skills</li><li>
Demonstrated ability to build effective working relationships and influence decision-making across all levels of the organization, including guiding budget managers and departmental leaders through planning and forecasting processes</li><li>
Proven ability to interpret financial information for managers, directors, and non-finance stakeholders and work collaboratively all levels of the organization</li><li>
Demonstrated discretion, professionalism, and sound judgment in handling confidential and sensitive financial information</li></ul> 
PREFERRED QUALIFICATIONS<ul><li>
Experience working in a non-profit organization; understanding of non-profit financials and accounting practices</li><li>
Experience working in Workday Adaptive Planning, especially work experience as an Administrator</li><li>
Familiarity with business intelligence and data visualization tools (e.g. MS Power BI or Tableau)</li><li>
Experience with SQL/database report building, particularly in Salesforce</li></ul> 
PHYSICAL REQUIREMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
This position is based in San Francisco, California, with staff expected to work on site a designated number of days per week based on department requirements</li><li>
Ability to work at a computer and view a monitor for extended periods of time.</li><li>
Ability to use standard office equipment, including a computer, keyboard, telephone, printer and copier</li><li>
Ability to lift, carry, push or move materials up to 20 pounds</li><li>
Ability to occasionally bend, reach, stoop, and move throughout the workplace</li></ul> 
APPLICATION DEADLINE
This position is open until filled 
HOW TO APPLY
This is a regular, full-time (37.5 hours per week), exempt non-union position that includes benefits. The salary for this position is $90,000 to $95,000 DOE. Applicants must be authorized to work in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. Please, no phone calls in regards to this job. Please include a cover letter with your application. Applications submitted without a cover letter will not be considered for review. To apply, please visit the Exploratorium job page. 
The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.</div>

Financial Analyst

Firecrawl

<div><h1 class="jobSectionHeader">Revenue Operations Lead</h1>
You'll architect the revenue systems that let Firecrawl scale without breaking. We're growing fast, and the difference between a company that scales cleanly and one that drowns in operational chaos is the revenue infrastructure underneath it: the CRM architecture, the funnel instrumentation, the lifecycle systems, and the reporting that tells us the truth about pipeline and revenue. This is a builder's role, not a maintainer's. You'll own that infrastructure end to end and design the systems that carry us from where we are now to the next order of magnitude. You'll report to our VP of Revenue and Success and own the revenue-systems function from day one.
Salary Range: $190,000-$240,000/year (Range shown is for U.S.-based employees in San Francisco, CA. Compensation outside the U.S. is adjusted fairly based on your country's cost of living.)
Equity Range: Competitive equity &mdash; details shared during the process.
Location: San Francisco, CA (Hybrid, on-site required)
Job Type: Full-Time
Experience: 4+ years in revenue operations or GTM systems, with hands-on ownership of CRM architecture and revenue data
Visa: Must already be authorized to work in the US or our eligible remote-hire regions. We're not able to sponsor visas right now, though that may change down the line.<h1 class="jobSectionHeader">
About Firecrawl</h1>
Firecrawl is the easiest way to turn the web into data AI agents can use. One API call converts any URL into clean, LLM-ready markdown or structured data - the boring-hard problem everyone building with LLMs eventually hits, solved.
We hit 8 figures in ARR in year one and more than doubled it in year two. We have 150k+ GitHub stars, and developers, agents, and category-defining AI companies build on us every day. Growth like this is rare, and we're just getting started.
We're a small team punching far above our weight. Everyone here owns a real piece of the product and company, end to end, and runs it themselves - no hiding behind process or headcount.
This is a place for people who want to work at the frontier: an AI company building the infrastructure other AI companies run on, not one bolting AI onto an existing product. We move fast, go deep, and are building the tools superintelligence will rely on to gather data from the web.<h1 class="jobSectionHeader">
What You'll Do</h1><ul><li>
Own and architect our CRM as the source of truth for revenue data, designing the system, not just operating inside one someone else built</li><li>
Instrument the full funnel end to end: lead to opportunity to customer, with attribution that actually holds up</li><li>
Build the lifecycle systems that move prospects and customers through stages cleanly, including handoffs and the automation that makes them work</li><li>
Own revenue tracking and reporting: build the dashboards and data models from raw data that give the team and founders real-time truth on pipeline, usage, churn, and expansion</li><li>
Design the revenue infrastructure to scale with us as we grow toward the next order of magnitude in ARR</li><li>
Partner with the VP of Revenue and Success, product, and finance on the systems and data that drive go-to-market decisions</li></ul><h1 class="jobSectionHeader">
What We're Looking For</h1><ul><li>
A technical GTM systems architect, not a growth generalist. You've designed CRM systems and revenue infrastructure from the ground up, and your first instinct is to look at systems and data flows, not tactics.</li><li>
Hands-on with revenue data. You can pull, model, and structure data yourself, SQL or equivalent, and build reporting that the team trusts to make decisions. You don't wait for a data team.</li><li>
You've instrumented funnels end to end. Lead-to-customer tracking with real attribution, not a dashboard someone else set up that you just read.</li><li>
You've built lifecycle and revenue-tracking systems that drove real motion. Not advised on them, built them, at a company that was scaling.</li><li>
You move fast and own outcomes. You'd rather ship a working system and iterate than design the perfect one on paper.</li></ul>
Backgrounds that tend to do well: founding or early RevOps hire at a SaaS, API-first, or PLG company; RevOps Lead/Manager or GTM Operations who owned CRM architecture and the revenue data layer; someone who built the revenue-systems function 0-to-1 as a company scaled.<h1 class="jobSectionHeader">
What We're NOT Looking For</h1><ul><li>
AI-automation growth-ops profiles, if your pitch is stitching tools together with automations rather than architecting the underlying systems, this isn't the role</li><li>
Head of Growth or growth-marketer profiles, this is a systems and data role, not a marketing or demand-gen role</li><li>
Pure marketing ops or pure sales ops without the cross-functional revenue lens</li><li>
Consultants, fractional operators, or anyone who's advised on revenue systems without building and owning them</li><li>
A pattern of short stints, we're looking for someone who's stuck with systems long enough to see them through</li></ul><h1 class="jobSectionHeader">
A Note On Pace</h1>
We operate at an absurd level of urgency because the window for what we're building won't stay open forever. If that excites you, keep reading. If it doesn't, no hard feelings &mdash; but this role probably isn't for you.<h1 class="jobSectionHeader">
Benefits &amp; Perks</h1><h2 class="jobSectionHeader">
Available to all employees</h2><ul><li>
Salary that makes sense &mdash; $190,000&ndash;$240,000/year, based on impact, not tenure</li><li>
Own a piece &mdash; Gain competitive equity in what you're helping build</li><li>
Generous PTO &mdash; 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge</li><li>
Parental leave &mdash; 12 weeks fully paid, for all parents</li><li>
Wellness stipend &mdash; $100/month for the gym, therapy, massages, or whatever keeps you human</li><li>
Learning &amp; Development &mdash; Expense up to $1,000/year toward anything that helps you grow professionally</li><li>
Team offsites &mdash; A change of scenery, minus the trust falls</li><li>
Sabbatical &mdash; 3 paid months off after 4 years, do something fun and new</li></ul><h2 class="jobSectionHeader">
Available to US-based full-time employees</h2><ul><li>
Full coverage, no red tape &mdash; Medical, dental, and vision (100% for employees, 50% for spouse/kids) &mdash; no weird loopholes, just care that works</li><li>
Life &amp; Disability insurance &mdash; Employer-paid short-term disability, long-term disability, and life insurance &mdash; coverage for life's curveballs</li><li>
Supplemental options &mdash; Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind</li><li>
Doctegrity telehealth &mdash; Talk to a doctor from your couch</li><li>
401(k) plan &mdash; Retirement might be a ways off, but future-you will thank you</li><li>
Pre-tax benefits &mdash; Access to FSAs and commuter benefits (US-only) to help your wallet out a bit</li><li>
Pet insurance &mdash; Because fur babies are family too</li></ul><h2 class="jobSectionHeader">
Available to SF-based employees</h2><ul><li>
SF HQ perks &mdash; Snacks, drinks, team lunches, intense ping pong, and peak startup energy</li><li>
E-Bike transportation &mdash; A loaner electric bike to get you around the city, on us</li></ul><h1 class="jobSectionHeader">
Interview Process</h1>
Application Review &mdash; Send us your work and a quick note on why this excites you. Show us a revenue system you architected &mdash; a CRM you designed, a funnel you instrumented, a reporting layer you built from scratch. We care about what you've built, not where you went to school.
Intro Chat (~25 min) &mdash; A quick conversation to get to know each other before we go deep. We'll talk about what you've been working on, what drew you to Firecrawl, and what you're looking for in your next role. Time for your questions too.
Technical Chat (~45 min) &mdash; Walk us through a revenue system you designed and owned, then a live scenario: how you'd architect Firecrawl's revenue infrastructure to scale from where we are today. We're looking for systems thinking and hands-on depth, not frameworks.
Founder Chat (~25 min) &mdash; Culture, pace, ownership, and how you like to work. Time for your questions too.
Paid Work Trial (1-2 weeks) &mdash; Tackle a real revenue-systems problem: audit our current setup, identify the biggest structural gap, and build or design the fix. Paid at a contractor rate. It's the truest signal for both sides. Remote-friendly, and we'll flex around your current commitments.
Decision &mdash; We move fast after the trial.
If you want to architect the revenue systems behind one of the fastest-growing companies in AI infrastructure, you should join us.
Apply now.
Compensation Range: $190K - $240K</div>

Revenue Operations Lead

Venture Capital Careers

<div>
 
 What You&rsquo;ll Do
 
 
 
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 Own the social calendar- deliver a weekly stream of fresh, culturally relevant ideas for TikTok, Instagram, and beyond.
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 Spot and shape trends - pitch timely concepts our founders can easily capture (clips, memes, street bits, voiceovers, duets, etc.).
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 Guide tone and timing - decide when and how we show up in the feed to feel current and authentic.
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 Craft founder-led moments - position our founders as magnetic, credible voices at the intersection of dating, tech, and culture.
 
 
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 Who You Are
 
 
 
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 Deeply online - you spot trends before they peak &amp; know what makes content go viral.
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 Creative storyteller - you think in hooks, storyboards &amp; scripts that drive engagement.
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 Brand builder - you&rsquo;ve crafted social strategy/content for a consumer or lifestyle brand.
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 Curious &amp; opinionated - you live at the intersection of internet culture, tech, and dating.
 
 
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 What You&rsquo;ll Get
 
 
 
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 A part-time role (flexible hours, ~10&ndash;20 hrs/week with competitve pay.
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 Direct access to the founders - your ideas will shape the brand voice seen by millions.
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 Creative freedom - your ideas will lead how Known shows up online.
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 A front-row seat to one of the most exciting consumer startups in SF.
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Part-Time Social Media Manager - Known

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