sales coordinator

manager - housing services (del-275) Jobs in Riyadh

manager - housing services (del-275)

manager- hard and soft services (del 3) Jobs in Riyadh

manager- hard and soft services (del 3)

planning lead

sales consultant

lead residents relations del5

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is looking for a passionate and dynamic professional to take on the role of Lead - Residents Relations (DEL5). In this key position, you will be responsible for fostering positive relationships with the resident community, ensuring their needs and concerns are addressed effectively. You will play an integral role in creating a welcoming and engaging environment that reflects Qiddiya&rsquo;s commitment to excellence in community relations.</p>
Key Responsibilities<ul><li>
Operate resident feedback, complaints, and service recovery governance frameworks.</li><li>
Manage resident communication channels, notices, and information campaigns.</li><li>
Track and escalate resident issues, ensuring timely closure and service recovery.</li><li>
Coordinate with Housing Services, Catering, Recreation, Facilities, and other departments to resolve resident concerns.</li><li>
Maintain resident satisfaction data, trend analysis, and improvement actions.</li><li>
Support resident town halls, meetings, and engagement sessions.</li><li>
Ensure documentation of complaints, investigations, and closure evidence.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Hospitality Management, Business Administration, Communications, or related field.</li><li>
Customer service or complaints handling training is preferred.</li><li>
Minimum 5 years of experience in resident relations, customer service, hospitality, or community management.</li><li>
Experience managing complaint-handling frameworks and service recovery processes.</li><li>
Strong interpersonal and communication skills, with the ability to engage effectively with diverse resident groups.</li><li>
Proven experience in conflict resolution and problem-solving.</li><li>
Ability to manage multiple projects and priorities in a fast-paced environment.</li><li>
Proficient in using CRM systems and communication tools.</li><li>
Fluent in English.</li></ul><br>
<b>
Benefits</b><br>
<ul>
<li>The opportunity to contribute to a groundbreaking, visionary project that will redefine the future of entertainment and lifestyle in Saudi Arabia.</li>
<li>A dynamic, multicultural work environment with opportunities for professional growth and development.</li>
<li>Competitive compensation and benefits in line with the scope and scale of the Qiddiya project.</li>
</ul><p>Join us in building the Destination City of the future!</p></div>

Lead - Residents Relations (DEL5)

<div><p>Qiddiya Investment Company is looking for a dedicated and skilled Manager - CCU Incident Management (DEL5) to be responsible for monitoring, triaging, and managing operational incidents across all Qiddiya city assets. This role ensures that all incidents are detected, escalated, and resolved in a timely and structured manner to minimize disruption to guest experience and city operations</p><p></p>
Key Responsibilities<ul><li>
Monitor real-time incident feeds, alarms, and communications across the City Command Unit's integrated operations platform.</li><li>
Triage and classify incidents according to severity levels and escalation protocols, ensuring appropriate response activation.</li><li>
Coordinate multi-agency and cross-functional response efforts, liaising with Security, Fire &amp; Life Safety, Medical, Facilities, and asset operators.</li><li>
Maintain accurate, real-time incident logs and post-incident documentation to support reporting and continuous improvement.</li><li>
Support the development and refinement of Standard Operating Procedures (SOPs) for incident response workflows.</li><li>
Participate in simulation exercises, tabletop drills, and after-action reviews to strengthen organizational readiness.</li><li>
Ensure compliance with Qiddiya's operational readiness standards and regulatory requirements during incident response.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Emergency Management, Risk Management, Business Administration, or a related field; a Master&rsquo;s degree is preferred.</li><li>
Minimum 5 years of experience in incident management, emergency operations, or command center environments within large-scale entertainment, hospitality, or urban operations settings.</li><li>
Demonstrated experience with integrated command and control systems, CCTV monitoring, and digital incident management platforms.</li><li>
Strong situational awareness, decision-making capability under pressure, and effective communication skills.</li><li>
Strong understanding of IT service management frameworks such as ITIL.</li><li>
Proven track record in managing critical incidents and leading incident response teams.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Strong communication and interpersonal skills, with the ability to work collaboratively across teams.</li><li>
Relevant certifications (e.g., ITIL certification, Certified Information Systems Security Professional (CISSP), or similar) are preferred.</li></ul><br>
<b>
Benefits</b><p><br>
Offering a comprehensive compensation and benefits package.</p></div>

Manager - CCU Incident Management (DEL5)

SATEL | ساتل

<div>
 <p>
  Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team.
 </p>
 <p>
  This role is not about responding to messages&mdash;it&rsquo;s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents&rsquo; trust (especially expats), this role is for you.
 </p>
 <p>
  The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Resident Experience &amp; Communication
  </strong>
 </p>
 <ol>
  <li>
   Manage all resident communication professionally.
  </li>
  <li>
   Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency.
  </li>
  <li>
   Build long-term trust with residents through consistent follow-up and clear communication.
  </li>
  <li>
   Act as the primary point of contact for resident-related matters.
  </li>
 </ol>
 <p>
  <strong>
   Operations &amp; Coordination
  </strong>
 </p>
 <ol>
  <li>
   Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution.
  </li>
  <li>
   Schedule, track, and follow up on work orders until full closure.
  </li>
  <li>
   Conduct site visits to compounds and residential properties when required.
  </li>
  <li>
   Ensure residents&rsquo; issues are resolved within agreed timelines and quality standards.
  </li>
 </ol>
 <p>
  <strong>
   Reporting &amp; Documentation
  </strong>
 </p>
 <ol>
  <li>
   Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction.
  </li>
  <li>
   Document all communications, updates, and actions accurately in internal systems.
  </li>
  <li>
   Monitor property conditions and proactively escalate risks or recurring issues.
  </li>
 </ol>
 <p>
  <strong>
   Leasing &amp; Onboarding Support
  </strong>
 </p>
 <ol>
  <li>
   Support the leasing team during pre-move-in and post-move-out stages.
  </li>
  <li>
   Guide residents through onboarding, unit handover, and contract awareness.
  </li>
  <li>
   Ensure smooth coordination between residents and internal teams during transitions.
  </li>
 </ol>
 <p>
  <strong>
   Who We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  Someone who is:
 </p>
 <ol>
  <li>
   <strong>
    Detail-driven
   </strong>
   &ndash; notices what others miss.
  </li>
  <li>
   <strong>
    Fast and organized
   </strong>
   &ndash; handles volume without losing quality.
  </li>
  <li>
   <strong>
    Emotionally intelligent
   </strong>
   &ndash; understands people, not just messages.
  </li>
  <li>
   <strong>
    Accountable
   </strong>
   &ndash; owns tasks end-to-end, not just replies.
  </li>
  <li>
   <strong>
    Proactive
   </strong>
   &ndash; doesn&rsquo;t wait for instructions, actively looks for solutions.
  </li>
  <li>
   Comfortable dealing with expat residents and diverse cultures.
  </li>
 </ol>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ol>
  <li>
   Strong English communication skills (spoken &amp; written) &ndash; mandatory.
  </li>
  <li>
   Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus.
  </li>
  <li>
   Ability to work under pressure and manage multiple cases simultaneously.
  </li>
  <li>
   Strong follow-up skills and a professional communication style.
  </li>
  <li>
   Familiarity with maintenance workflows and resident-facing operations is preferred.
  </li>
 </ol>
 <p>
  <strong>
   Nice to Have
  </strong>
 </p>
 <ul>
  <li>
   Experience using CRM or property management systems.
  </li>
  <li>
   Exposure to customer service for high-end or premium clients.
  </li>
  <li>
   Basic understanding of leasing, contracting, or facility management.
  </li>
 </ul>
 <p>
  <strong>
   Why SATEL?
  </strong>
 </p>
 <p>
  You&rsquo;ll be joining a fast-growing operator managing premium residential communities in Riyadh.
 </p>
 <p>
  This is not a call-center role&mdash;it&rsquo;s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.
 </p>
</div>


Resident Relations Specialist

Burson

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.
 <br/>
 <br/>
 WPP (LSE/NYSE: WPP) is the trusted growth partner for the world&rsquo;s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com
 <br/>
 <br/>
 For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.
 <br/>
 <br/>
 <strong>
  More About The Role
  <br/>
  <br/>
 </strong>
 Burson, a global communications leader within the WPP network, is seeking a driven and experienced Account Manager to join our team to work across practices including Corporate, Health &amp; Wellness and Energy &amp; Industrials team in Riyadh, Saudi Arabia. This pivotal role is central to creating value for our clients, and you will be instrumental in developing and executing impactful communications strategies, providing expert counsel, and driving media engagement to achieve tangible business outcomes, all while working in a fast-paced and high-volume environment.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the day-to-day point of contact for a portfolio of clients across key sectors.
  </li>
  <li>
   Oversee and manage account activities, ensuring projects are delivered on time and to high-quality standards.
  </li>
  <li>
   Contribute to and implement integrated corporate communications strategies, aligning with client objectives.
  </li>
  <li>
   Lead the placement and written development of high-impact thought leadership content, including op-eds and articles.
  </li>
  <li>
   Lead comprehensive media relations activities, including building media lists, proactive pitching, and journalist engagement.
  </li>
  <li>
   Actively mentor and guide junior team members, fostering their professional development.
  </li>
  <li>
   Thrive in a client-servicing environment, efficiently managing multiple priorities and complex campaigns.
  </li>
  <li>
   Continuously build knowledge and expertise in client-related sectors, anticipating challenges and opportunities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience That Contributes To Success
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven track record in communications, ideally supporting clients in healthcare, renewable energy, sustainability, industrials, or government sectors.
  </li>
  <li>
   Minimum of 3-5 years of progressive experience in communications and media relations, preferably from an agency background.
  </li>
  <li>
   Prior experience at a Senior Account Executive (SAE) or Account Manager (AM) level is highly preferred.
  </li>
  <li>
   Demonstrated strong capabilities as a corporate communications and media relations operator.
  </li>
  <li>
   Exceptional organizational skills, with the ability to manage complex projects and high-volume workloads effectively.
  </li>
  <li>
   A natural ability to build strong client relationships and provide confident, informed counsel.
  </li>
  <li>
   Proficiency in developing and executing B2B and Corporate communication strategies that drive measurable results.
  </li>
  <li>
   Bi-lingual (Arabic) preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You Belong At Burson
  <br/>
  <br/>
 </strong>
 Our vision is for Burson to be the leading &lsquo;academy company&rsquo; for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today&rsquo;s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.
 <br/>
 <br/>
 At Burson, we&rsquo;re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That&rsquo;s why it&rsquo;s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can&rsquo;t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view&mdash;your talent&mdash;is what makes you a #BursonPerson, and it&rsquo;s how we deliver exceptional results for our clients, together.
 <br/>
 <br/>
 We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
 <br/>
 <br/>
 When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our  Recruitment Privacy Policy. California residents should read our  California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
 <br/>
 <br/>
</div>


PR Account Manager - Cross Practice

Burson Global

<div><div><p><b>Who we are:</b></p>
<p>
Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.</p>
<p>
WPP (LSE/NYSE: WPP) is the trusted growth partner for the world&rsquo;s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com
</p><div>For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.</div></div><p><b>
More about the role:</b></p>
<p>
We are looking for a senior, bilingual International Media Relations professional to join Burson as part of a dedicated seconded team embedded within the Corporate Communications function of a high-profile global organisation operating at the intersection of energy, policy and international affairs.</p>
<p>
This role sits at the heart of complex, high-stakes communications across regional and international markets. You will lead strategic media engagement, shape narratives that resonate across Arabic and international press, and serve as a trusted advisor to senior stakeholders navigating an evolving geopolitical and business landscape. Experience across energy, oil, gas or adjacent regulated sectors will be highly advantageous.</p>
<p>
This is an opportunity for a commercially astute communications leader who thrives in sophisticated environments and understands the nuance of operating within regionally sensitive, globally visible mandates.</p>
<p><b>
What you'll do:</b></p>
<ul>
<li><div>Lead international and regional media strategy development and execution across Arabic and global markets</div>
</li>
<li><div>Serve as a senior counsel to client leadership on proactive and reactive media engagement</div>
</li>
<li><div>Develop clear, compelling messaging frameworks, Q&amp;A documents and media responses</div>
</li>
<li><div>Oversee press office operations including media planning, pitching and journalist engagement</div>
</li>
<li><div>Build and maintain strong relationships with Tier 1 Arabic and international media</div>
</li>
<li><div>Manage high-profile announcements, executive interviews and press conferences</div>
</li>
<li><div>Provide crisis communications support including rapid response planning and issue mitigation</div>
</li>
<li><div>Collaborate with Burson and client stakeholders to ensure narrative consistency across markets</div>
</li>
</ul><p><b>Experience that contributes to success:</b></p>
<ul>
<li><div>Fluent in Arabic and English (spoken and written) with exceptional drafting capability in both languages</div>
</li>
<li><div>Proven experience in international media relations at Associate Director or Director level within an agency or in-house corporate communications team</div>
</li>
<li><div>Strong, established media network across GCC and wider regional press</div>
</li>
<li><div>Deep understanding of the Middle East media landscape and its geopolitical sensitivities</div>
</li>
<li><div>Experience supporting senior executives with media preparation and reputation management</div>
</li>
<li><div>Background in energy, oil, gas, infrastructure or other complex regulated sectors preferred</div>
</li>
<li><div>Demonstrated experience managing issues and crisis communications</div>
</li>
<li><div>Ability to operate confidently within embedded/seconded environments and complex stakeholder structures</div>
</li>
</ul><p>If you are a strategic, bilingual media leader ready to operate at the forefront of international communications, we would love to here from you.</p>
<p>
</p><p></p><p><b>#LI-NE1</b></p><div><p><b>
You belong at Burson:</b></p>
<p>
Our vision is for Burson to be the leading &lsquo;academy company&rsquo; for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today&rsquo;s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.</p>
<p>
At Burson, we&rsquo;re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That&rsquo;s why it&rsquo;s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can&rsquo;t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view&mdash;your talent&mdash;is what makes you a #BursonPerson, and it&rsquo;s how we deliver exceptional results for our clients, together.</p>
<p>
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</p>
<div>
 this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</div></div></div>

Associate Director | Director International Media Relations (Bilingual- Arabic & English)

ADROYTS

<div>
 <p>
  Job Title:
  <strong>
   Human Resources Director
  </strong>
 </p>
 <p>
  Location:
  <strong>
   Riyadh, Saudi Arabia
  </strong>
 </p>
 <p>
  Reports To:
  <strong>
   CEO
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  The
  <strong>
   Human Resources Director
  </strong>
  is responsible for leading the overall HR strategy and aligning it with the organization&rsquo;s business objectives. The role oversees all aspects of human capital management, including talent acquisition, organizational development, performance management, compensation &amp; benefits, employee relations, workforce planning, and HR governance.
 </p>
 <p>
  The HR Director acts as a strategic partner to executive leadership, driving culture transformation, organizational effectiveness, and sustainable talent growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. HR Strategy &amp; Leadership
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement the organization&rsquo;s HR strategy aligned with corporate objectives.
  </li>
  <li>
   Advise executive leadership on workforce planning and organizational structure.
  </li>
  <li>
   Lead HR transformation and change management initiatives.
  </li>
  <li>
   Establish HR KPIs and performance metrics aligned with business goals.
  </li>
 </ul>
 <p>
  <strong>
   2. Talent Acquisition &amp; Workforce Planning
  </strong>
 </p>
 <ul>
  <li>
   Oversee recruitment strategies for executive and operational roles.
  </li>
  <li>
   Implement succession planning and leadership development programs.
  </li>
  <li>
   Develop employer branding initiatives to attract top talent.
  </li>
 </ul>
 <p>
  <strong>
   3. Organizational Development
  </strong>
 </p>
 <ul>
  <li>
   Design and implement performance management frameworks.
  </li>
  <li>
   Lead employee engagement initiatives and culture-building programs.
  </li>
  <li>
   Drive competency frameworks and career path development.
  </li>
 </ul>
 <p>
  <strong>
   4. Compensation &amp; Benefits
  </strong>
 </p>
 <ul>
  <li>
   Develop competitive compensation structures aligned with market benchmarks.
  </li>
  <li>
   Oversee salary reviews, incentive plans, and reward programs.
  </li>
  <li>
   Ensure compliance with labor regulations and corporate governance standards.
  </li>
 </ul>
 <p>
  <strong>
   5. Employee Relations &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Manage employee relations, disciplinary actions, and grievance handling.
  </li>
  <li>
   Ensure compliance with labor laws and internal HR policies.
  </li>
  <li>
   Oversee HR audits and regulatory reporting requirements.
  </li>
 </ul>
 <p>
  <strong>
   6. HR Operations &amp; Systems
  </strong>
 </p>
 <ul>
  <li>
   Supervise payroll, HRIS systems, and HR administration functions.
  </li>
  <li>
   Ensure accurate HR data management and reporting.
  </li>
  <li>
   Drive HR digital transformation initiatives where applicable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s preferred).
  </li>
  <li>
   12&ndash;15+ years of progressive HR experience.
  </li>
  <li>
   Minimum 5&ndash;7 years in a senior HR leadership role.
  </li>
  <li>
   Experience leading HR in medium to large organizations.
  </li>
  <li>
   Strong knowledge of labor law and HR governance frameworks.
  </li>
  <li>
   Professional certifications (CIPD, SHRM, SPHR, etc.) preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strategic leadership &amp; executive presence
  </li>
  <li>
   Organizational design &amp; workforce planning
  </li>
  <li>
   Change management &amp; transformation
  </li>
  <li>
   Strong business acumen
  </li>
  <li>
   Conflict resolution &amp; negotiation
  </li>
  <li>
   Data-driven HR decision making
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Performance Indicators (KPIs)
  </strong>
 </p>
 <ul>
  <li>
   Employee engagement index
  </li>
  <li>
   Talent retention rate
  </li>
  <li>
   Time-to-fill &amp; quality-of-hire metrics
  </li>
  <li>
   Succession planning coverage
  </li>
  <li>
   HR cost efficiency ratios
  </li>
  <li>
   Compliance and audit results
  </li>
 </ul>
 <p>
 </p>
</div>


Human Resources Director

Rawaj - Human Capital Management

<div><p>We are seeking a highly organized and strategic <b>Director of Administrative Affairs &amp; Support Services</b> for a prominent and leading company in <b>Saudi Arabia</b>, recognized for its operational excellence and commitment to high-quality administrative and support services</p><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2><ul><li>
Lead and oversee all Administrative Affairs and Shared Services operations to ensure efficiency, quality, and alignment with company objectives.</li><li>
Develop, implement, and continuously improve administrative policies, procedures, and operational frameworks.</li><li>
Supervise daily administrative operations across departments, ensuring smooth workflows and service integration.</li><li>
Monitor service quality and operational effectiveness, implementing improvements where needed.</li><li>
Establish and track Key Performance Indicators (KPIs) and prepare periodic performance and analytical reports.</li><li>
Coordinate closely with Human Resources and other departments to support business and employee needs.</li><li>
Manage government relations and ensure compliance with all official regulations, documentation, and procedures.</li><li>
Represent the company before governmental entities when required or delegated.</li><li>
Oversee facilities management, security systems, safety measures, and operational readiness of company premises.</li><li>
Manage vendor relationships, including service providers, vehicle leasing contracts, and outsourced administrative services.</li><li>
Evaluate vendor performance regularly and recommend contract renewal, replacement, or improvement actions.</li><li>
Lead continuous improvement initiatives and change management efforts in line with best practices and international standards.</li><li>
Build, develop, and empower administrative teams while fostering a performance-driven and service-oriented culture.</li></ul><p><b>
We are Looking for:</b></p><br>
<ul><li>
Bachelor&rsquo;s degree in Business Administration or a related field.</li><li>
8&ndash;10 years of experience in administrative or business management roles.</li><li>
Minimum of 3 years in a senior leadership or managerial position.</li><li>
Proven experience in managing administrative affairs, shared services, facilities, security, and government relations.</li><li>
Strong leadership, communication, and stakeholder management skills.</li><li>
Solid understanding of compliance, policies, procedures, and operational governance.</li><li>
Ability to analyze performance data, manage KPIs, and drive operational improvements.</li></ul></div>

Director of Administrative Affairs & Support Services | Saudi Arabia

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