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lead technical program manager site reliability engineering

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</li><li>
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness</li><li>
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team</li><li>
Dive deep to understand customer needs and specifically challenges related to site reliability and build a product roadmap that optimizes their experiences.</li><li>
Manage multiple, sometimes competing priorities.</li><li>
Work with product, design, engineering, and operation teams to deliver the next generation of products and solutions that JPMorgan Chase Consumer and Community banking can use for Site Reliability.</li><li>
Establish mechanisms across IT and Partners to improve the customer experience.</li><li>
Distill complex and ambiguous technical problems to their core elements.</li><li>
Develop recommendations based upon data.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients</li><li>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li><li>
Experience managing and driving programs across cross functional teams</li><li>
Experience operating autonomously across multiple teams, demonstrate critical thinking and thought leadership</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience running a Site reliability program for a large organization</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Lead Technical Program Manager - Site Reliability Engineering

<div><b>JOB DESCRIPTION</b><p><br>
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
</p><p>As a Lead Software Engineer at JPMorganChase within the Corporate - Risk Technology, you are an integral part of an agile Data Platform and Strategy Team driving the design, development, and delivery of advanced data engineering solutions and market-leading technology products. With a strong SRE mindset, you will champion reliability, scalability, and operational excellence across multiple technical domains, ensuring our systems are robust, secure, and resilient. You will lead critical technology initiatives, proactively address system reliability challenges, and foster a culture of continuous improvement and automation, supporting the firm&rsquo;s business objectives through innovative engineering leadership
</p><p><b>Job responsibilities</b>
</p><ul><li>Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
</li><li>Develops secure high-quality production code for data-intensive applications, and reviews and debugs code written by others
</li><li>Drives the implementation of SRE best practices, including automated monitoring, alerting, and self-healing mechanisms to ensure high availability and reliability of data platforms
</li><li>Leads root cause analysis and post-incident reviews, collaborating with other engineering team members to develop long-term solutions that prevent recurrence and improve system resiliency
</li><li>Mentors and guides other engineering team members in adopting SRE principles, fostering a culture of reliability, automation, and continuous improvement
</li><li>Collaborate with product, engineering, and operations teams to define and measure service level objectives (SLOs), service level indicators (SLIs), and error budgets
</li><li>Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
</li><li>Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
</li><li>Adds to team culture of diversity, opportunity, inclusion, and respect</li></ul><p><br>
</p><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li><p>Formal training or certification on software engineering concepts and 5+ years applied experience</p></li><li>
Proficiency in Engineering &amp; Architecture, AI/ML with hands-on experience in designing, implementing, testing, and ensuring the operational stability of large-scale enterprise data platforms and solutions
</li><li>Demonstrated expertise in applying SRE principles to drive reliability engineering, automation, and operational excellence within complex technical environment
</li><li>Deep understanding of distributed systems, cloud-native architectures, and large-scale data processing, with hands-on expertise in Java, Python, and big data technologies (e.g., Spark/PySpark, Databricks, Snowflake)
</li><li>Hands-on practical experience delivering system design, application development, testing, and operational stability
</li><li>Experience in developing, debugging, and maintaining code (preferably in a large corporate environment) with one or more modern programming languages and database querying languages with good overlap of application &amp; DB.
</li><li>Strong background in observability tools (e.g., Dynatrace, Splunk, Grafana), incident management, and performance optimization
</li><li>Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
</li></ul><p></p><p><b>Preferred qualifications, capabilities, and skills</b>
</p><ul><li>Proficiency in automation, continuous delivery methods and all aspects of the Software Development Life Cycle
</li><li>Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g. data engineering, cloud, artificial intelligence, machine learning, mobile, etc.)
</li><li>Experience with modern data technologies such as Databricks or Snowflake. Experience in large scale data processing, using micro services, API design, Kafka, Redis, MemCached, Observability (Dynatrace , Splunk, Grafana or similar), Orchestration (Airflow, Temporal)
</li><li>Knowledge of the financial services industry and their IT systems
</li></ul><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Lead Software Engineer| Risk Data Platform & Strategy

<div><b>JOB DESCRIPTION</b><p><br>
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.<br>
</p><div><div>As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team&rsquo;s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
</div></div><div><p><b>Job responsibilities</b></p>
<ul><li>Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability</li>
<li>Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
</li><li>Drives the adoption of site reliability practices throughout the organization</li>
<li>Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics</li>
<li>Drives a culture of continual improvement and solicits real-time feedback to improve the customer&rsquo;s experience</li>
<li>Ensures your team collaborates with other teams within your group&rsquo;s specialization and avoids duplication of work where possible</li>
<li>Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes</li>
<li>Provides personalized coaching for entry to mid-level team members
</li><li>Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
</li></ul></div><div><p><b>Required qualifications, capabilities, and skills</b></p>
<ul><li>Formal training or certification on software engineering concepts and 5+ years applied experience</li>
<li>Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls</li>
<li>Experience leading technologists to manage and solve complex technological issues at a firmwide level</li>
<li>Ability to influence the team&rsquo;s culture by championing innovation and change for success</li>
<li>Experience hiring, developing, and recognizing talent</li>
<li>Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)</li>
<li>Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)</li>
<li>Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)</li>
<li>Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)</li>
<li>Experience with troubleshooting common networking technologies and issues</li>
</ul></div><div><p><b>Preferred qualifications, capabilities, and skills</b></p>
<ul><li><p><b>Ability to code and demonstrate data fluency</b></p></li>
</ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Senior Manager of Site Reliability Engineering

<div><b>JOB DESCRIPTION</b><p><br>
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.</p><div>
As a Lead Infrastructure Engineer at JPMorgan Chase within the Enterprise technology, employee platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.</div><div><p>
</p><div><div><b>Job responsibilities</b></div><ul><li><p>
Leverage your deep technical knowledge and proven problem-solving skills to tackle projects of large scope, making a significant impact on our users&rsquo; experience and the organization as a whole.</p></li><li><p>
Lead major initiatives involving one or more infrastructure engineering technologies, ensuring seamless execution and delivery at scale.</p></li><li><p>
Collaborate with other platform teams to design and implement transformative changes that resolve complex issues and modernize our technology processes, driving innovation across the organization.</p></li><li><p>
Execute innovative approaches for the design, development, and technical troubleshooting of highly complex problems, ensuring robust and effective outcomes.</p></li><li><p>
Carefully consider upstream and downstream data, systems, and technical impacts, providing expert guidance on mitigation strategies to safeguard business operations.</p></li><li><p>
Contribute to a team environment built on diversity, opportunity, inclusion, and respect, helping us grow stronger together</p></li></ul></div><div><div><b>
Required qualifications, capabilities, and skills</b></div><ul><li><div>
Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience.
</div></li><div></div><li><p>Deep expertise in Microsoft products, including SharePoint, Exchange, Exchange Online, Outlook, OneDrive, and Teams.</p></li><li><p>
Proven ability to perform under pressure and manage high-stakes incidents with composure and effectiveness.</p></li><li><p>
Advanced knowledge of at least one infrastructure technology and proficiency in scripting languages, especially PowerShell.</p></li><li><p>
A drive to expand your technical and cross-functional knowledge beyond your core product area.</p></li><li><div>
Outstanding communication skills and the ability to influence partner teams by presenting data-driven recommendations for feature prioritization</div><p>
</p></li></ul><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li><p>
Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds'</p></li><li><p>
A collaborative spirit and willingness to support your colleagues.</p></li><li><p>
Ability to lead calls during major incidents, engaging the right experts to drive swift resolution.</p></li><li><p>
Familiarity with Site Reliability Engineering principles.</p></li><li><p>
Experience supporting applications on cloud infrastructure.</p></li><li><p>
Hands-on experience with Splunk for monitoring and troubleshooting</p></li></ul></div></div>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Software Engineer III

<div><b>JOB DESCRIPTION</b><p><br>
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.</p><p>
As a Senior Lead Software Engineer at JPMorganChase within the Commercial and Investment Banking's Equities Electronic Trading team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.</p><p><b>
Job responsibilities</b>
</p><ul><li>Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors</li><li>
Architect, build, and enhance Equities OMS for ETF &amp; Program Trading</li><li>
Deliver new features, resolve bugs, and ensure system reliability</li><li>
Partner with business stakeholders to translate requirements into robust products</li><li>
Guide technical teams, review/debug code, and champion best practices</li><li>
Support release rollouts and provide expert Level 3 production support</li><li>
Serve as a function-wide subject matter expert in one or more areas of focus</li><li>
Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle</li><li>
Influences peers and project decision-makers to consider the use and application of leading-edge technologies</li><li>
Add to the team culture of diversity, opportunity, inclusion, and respect</li><li>
</li></ul><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li>Formal training or certification on software engineering* concepts and 5+ years applied experience</li><li>
Hands-on practical experience delivering system design, application development, testing, and operational stability</li><li>
Advanced in one or more programming language(s) - Deep expertise in Core Java. Skilled in Linux, REST API, Spring Boot, SQL with experience across the full SDLC.</li><li>
Strong understanding of Object-Oriented Programming (OOP), data structures, algorithms, and Java garbage collection (GC).
</li><li>Experience with multi-threaded and distributed systems. Experience with large-scale distributed, mission-critical systems</li><li>
Familiarity with message/event-driven applications and Messaging APIs (JMS). Knowledge of CI/CD, TDD, resiliency, and application security</li><li>
Strong communication skills for technical and non-technical audiences. Proven track record of delivering results in collaborative teams</li><li>
Ability to tackle design and functionality problems independently with little to no oversight</li><li>
Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field</li><li>
Knowledge of AWS, FIX Protocol, and Trade lifecycle</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Knowledge of AWS, FIX Protocol, and Trade lifecycle</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Java, Equities, Order Management System (OMS) Senior Lead Software Engineer

<div><b>JOB DESCRIPTION</b><p><br>
Play a key role in ensuring system reliability at one of the world&rsquo;s most iconic and largest financial institutions.</p><p>
As a Site Reliability Engineer II at JPMorgan Chase within the Corporate and Investment Bank, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you&rsquo;ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase&rsquo;s business and relevant technologies.</p><p><b>
Job responsibilities</b></p><ul><li>
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself</li><li>
Develops, Tests, and debugs automated software deliverables for Applications, Systems, and or Infrastructures</li><li>
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering</li><li>
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root</li><li>
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code</li><li>
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis</li><li>
Self-manages the effort split between operational work and engineering work</li><li>
Be part of the rotational support coverage as needed and Collaborates effectively with other team members.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification in software engineering concepts with 2+ years of applied experience.</li><li>
Ability to code in at least one programming language (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing , and software delivery.</li><li>
Proficient knowledge of one or more infrastructure components. (E.g. networking, cloud services , orchestration tools, containerized systems ,compute,Control M and storage systems)</li><li>
Familiar with site reliability concepts, principles, and practices</li><li>
Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others</li><li>
Familiarity with containers or a common Server OS such as Linux and Windows</li><li>
Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)</li><li>
Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform</li><li>
Emerging knowledge of common networking technologies</li><li>
Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers</li><li>
Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
General knowledge of financial services industry</li><li>
LoanIQ knowledge would be added advantage</li><li>
Experience with Agile and full software development life cycle discipline</li><li>
Eagerness to participate in learning opportunities to enhance one&rsquo;s effectiveness in executing day-to-day project activities</li><li>
Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems</li><li>
Capable of working effectively within an Agile team</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Site Reliability Engineer II

<div><b>JOB DESCRIPTION</b><p><br>
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.</p><p>
As a Lead Software Engineer at JPMorganChase within the Commercial &amp; Investment Bank - Digital Experience Design team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm&rsquo;s business objectives.</p><p>
The Digital Experience Design team is dedicated to strategically integrating generative AI across the firm, driving innovation in major internal applications that utilize artificial intelligence and machine learning to boost employee productivity. In this role, you will design and implement new features, improve application performance, and uphold the reliability and accessibility of React-based solutions that serve thousands of internal users. You will collaborate with server-side engineers, product managers, and designers to deliver advanced, user-centric interfaces that fully leverage the capabilities of generative AI.</p><p><b>
Job responsibilities</b></p><ul><li>
Lead the development of sophisticated AI-enhanced user interfaces for large-scale internal tools</li><li>
Collaborate cross-functionally with product, design, and backend engineering teams to deliver seamless, forward-thinking solutions.</li><li>
Own the codebase by writing clean, efficient, and reusable React code, and ensure high standards through code reviews and testing.</li><li>
Drive quality by conducting thorough testing, troubleshooting issues, and optimizing for performance and accessibility.</li><li>
Mentor and inspire junior engineers, share best practices, and foster continuous learning.</li><li>
Communicate effectively by gathering requirements, providing updates, and translating complex technical concepts for stakeholders.</li><li>
Stay ahead of the latest trends in front-end and AI technologies, and champion continuous improvement.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification on software engineering concepts and 5+ years applied experience</li><li>
Expertly demonstrate deep expertise in JavaScript, TypeScript, and ESG+</li><li>
Consistently show advanced proficiency in React, with a track record of building and maintaining complex applications.</li><li>
Strongly possess a background in modern web development, including responsive design and performance optimization.</li><li>
Solidly understand REST APIs and asynchronous data flows.</li><li>
Diligently write clean, testable code and unit tests.</li><li>
Successfully thrive in agile, distributed teams.</li><li>
Attentively maintain a customer-focused mindset with excellent communication skills.</li><li>
Familiarly apply accessibility standards and best practices.</li></ul><div><b>
Preferred qualifications, capabilities, and skills</b></div><ul><li>
Full stack JavaScript experience, especially with Express for API development.</li><li>
Hands-on experience with design systems, component libraries, and delivering consistent UI/UX at scale.</li><li>
Effectively design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines to automate software build, test, and deployment processes.</li><li>
Understands container orchestration and management using Kubernetes, including deploying, scaling, and monitoring containerized applications.</li><li>
Utilizes monitoring and observability tools such as Datadog to ensure application performance, reliability, and proactive issue detection.</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Lead Software Engineer Speech App Frontend - JavaScript, Typescript, AI

Explore 213+ Lead technical program manager site reliability engineering in Jersey City this May. Find roles across top companies and apply now to boost your career.