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learning and development manager

Hilton

<div>Learning and Devlopment Manager
A Learning and Devlopment Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. 
What will I be doing? 
As a Learning and Devlopment Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:<ul><li>
Support departments in developing cutting edge functional excellence and in developing leadership capabilities</li><li>
Act as a change catalyst in the cultural and organizational transformation of the Hotel</li><li>
Provide key input of Training aspects for all activities and plans of the Hotel</li><li>
Support individual and team development, career development, and training and experience-based learning</li><li>
Induct, coach, and mentor new Team Members</li><li>
Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments</li><li>
Partner with department to deliver training programs and other organizational and leadership development interventions</li><li>
Monitor and conduct learning and development reviews with each department</li><li>
Prepare annual training plans and training calendars for the hotel</li></ul>
What are we looking for? 
A Learning and Devlopment Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Thorough knowledge of modern learning and development tools and technique</li><li>
Excellent communication and presentation skills</li><li>
Excellent people management skills</li><li>
Demonstrated ability to develop interpersonal relationships</li><li>
Positive attitude</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li><li>
Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint</li><li>
Exceptional presentation and grooming</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Learning and Devlopment Manager

Job Title: Training Manager / Training EngineerDepartment: Human Resources / Learning &amp; Development / HSE Reporting To: HR Manager / Project Director / Head of HSEJob Purpose: The Training Manager/Engineer is responsible for planning, developing, and implementing training programs to enhance the skills, competencies, and safety awareness of employees and project personnel. The role ensures that training initiatives align with company standards, regulatory requirements, and project objectives.Key Responsibilities:<ul><li>Assess training needs across the organization and project teams.</li><li>Develop and implement training programs for technical skills, safety, quality, and operational procedures.</li><li>Prepare training materials, manuals, presentations, and e-learning modules.</li><li>Conduct on-site and classroom training sessions for employees, supervisors, and contractors.</li><li>Track and maintain training records, certifications, and attendance for all personnel.</li><li>Evaluate training effectiveness through assessments, feedback, and performance improvement metrics.</li><li>Coordinate with HSE, Quality, and Project Management teams to ensure compliance with mandatory training requirements.</li><li>Manage and mentor junior training staff and engineers.</li><li>Liaise with external training providers, consultants, and certification bodies as required.</li><li>Prepare reports on training activities, completion rates, and recommendations for management.</li><li>Promote a culture of continuous learning and professional development within the organization.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Engineering, Human Resources, Education, or related field.</li><li>Minimum 8&ndash;12 years of experience in training management or engineering training, preferably in construction, oil &amp; gas, or industrial projects.</li><li>Strong knowledge of HSE, quality, and operational standards relevant to the industry.</li><li>Excellent presentation, communication, and interpersonal skills.</li><li>Proficiency in MS Office, e-learning platforms, and training management software.</li><li>Ability to design and deliver effective training programs for diverse teams.</li><li>Certifications in training or HSE (NEBOSH, IOSH, or similar) are an added advantage.</li></ul>Job Types: Full-time, Permanent

Training Manager / Training Engineer

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
As a Training Manager, you will lead and oversee the training operations in Saudi Arabia, ensuring the delivery of high-quality training programs for our customer service teams. You will manage a team of Training Leads and Trainers, align training initiatives with business objectives, and drive continuous improvement in trainers' performance and customer satisfaction. This role requires strategic oversight, stakeholder collaboration, and a focus on achieving measurable outcomes in a fast-paced CX environment.</div><div>
Trainers' performance metrics, customer satisfaction scores, and team development milestones will measure the effectiveness of the role.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Manage and lead a team of Training Leads, each overseeing 5-7 Trainers, including recruitment, onboarding, performance evaluations, and professional development.</li>
<li>Oversee the delivery of new-hires and on-the-job training, ensuring consistency with Tabby&rsquo;s standards across face-to-face, virtual, and hybrid formats.</li>
<li>Collaborate with stakeholders, including HR, Talent Acquisition, CX Operations, Quality, and Content teams, to align programs with organizational goals and address gaps in hiring, quality, and operations.</li>
<li>Analyze training outcomes, agent performance data, and customer interaction quality across different channels (calls, emails, and chats) to identify trends, root causes of issues, and opportunities for improvement; provide data-driven recommendations and implement solutions.</li>
<li>Develop and maintain certification mechanisms for Trainers and Leads, including train-the-trainer programs, upskilling workshops, and remote facilitation skills.</li>
<li>Track and report on key metrics such as training throughput, feedback, and customer satisfaction; make necessary adjustments to enhance outcomes.</li>
<li>Ensure compliance with adult learning principles, cultural nuances of the GCC region, and best practices in managing remote and on-site teams.</li></ul> 
<h3 class="jobSectionHeader">
Skills, Knowledge &amp; Expertise</h3><div> 
Who you are:</div><ul>
<li>You have a bachelor's degree in a related field (e.g., communication, psychology, business, education);</li>
<li>You have a minimum of 5 years of experience in Customer Service operations or training, with a proven track record in designing and delivering programs such as new hire training (NHT) and on-the-job training (OJT);</li>
<li>You bring at least 3 years of experience in team management, including leading trainers or supervisors, with a focus on performance management and development;</li>
<li>You are Fluent in English (C1) and Arabic, with a deep understanding of the cultural nuances of the Saudi Arabian and GCC region.</li>
<li>You have strong leadership, communication, coaching, and interpersonal skills to manage teams and stakeholders effectively.</li>
<li>You possess analytical and problem-solving skills to evaluate data, identify trends, and drive improvements.</li>
<li>You have excellent organizational and time management skills to handle multiple priorities in a dynamic environment.</li>
<li>You are proficient in Microsoft Office Suite, learning management systems, and customer support tools (e.g., CRM software, ticketing systems).</li>
</ul><div>Preferred qualifications:</div><ul>
<li>Advanced knowledge of adult learning principles, instructional design methodologies, and facilitation techniques.</li>
<li>Certification in customer service training, leadership, or related soft skills (e.g., train-the-trainer certifications).</li>
<li>Conflict Resolution Skills: Ability to remain composed under pressure, effectively resolve disputes by addressing underlying issues, and prevent escalations within teams or with stakeholders.</li></ul> 
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Training Manager -Saudi National

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Who we are: 
 
Amazon is focused on ensuring its associates can work in a safe, quality focused environment. Our learning teams are responsible for delivering and providing high quality safety compliance, process and on-boarding training to ensure that our associates are set up for success. 
The learning business partner is a member of the leadership team within a fulfillment center and is focused on managing the learning needs of all employees. They must have the ability and initiative to understand the business needs, analyse issues and influence solutions/outcomes. This is a team player who not only leverages his/her own team to respond effectively to a variety of training scenarios, but is able to work closely with a central AMET team to effectively prioritize and deploy training programs based on customer need &ndash; from training processes at scale to ongoing leader development. 
 
An Amazon Fulfillment Center (FC) is a dynamic and challenging environment. You will be very close to the action and spend time on the warehouse floor with the teams who make our FCs great. Developing our people is at the heart of what we do and is needed now more than ever as we are experiencing rapid growth and we plan to keep on growing. 
 
Overall responsibilities include: 
 
<ul><li>Leading and developing a team of Learning Associates and a Learning Specialist</li></ul> 
<ul><li>End-to-end ownership of the associate and leader training programs at site: from needs analysis stage, to management and execution of training</li></ul> 
<ul><li>Leading groups of learning professionals from across the AMET to identify and share best practice</li></ul> 
<ul><li>Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon&rsquo;s central leadership function.</li></ul> 
<ul><li>Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC</li></ul> 
<ul><li>Identifying and aligning individual leadership development plans, building a catalogue of learning content according to business needs and facilitating delivery and completion of training</li></ul> 
<ul><li>Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities.</li></ul> 
<ul><li>Understanding of Warehouse operations is required, to ensure efficient and effective support is provided to Operations.
</li></ul> 
<ul><li>Responsible for ensuring full safety compliance is met
</li></ul> 
<ul><li>Analyze and understand data to suggest improvements for training and operations.
</li></ul> 
<ul><li>Track and communicate Learning Department goals, assignments and progress locally and at a network level.
</li></ul> 
<ul><li>Create, manage and update training content and associate compliance audits.
</li></ul> 
<ul><li>Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.</li></ul> 
<ul><li>Ability to prioritize, manage and complete projects with tight deadlines.</li></ul> 
<ul><li>Desire to thrive in a dynamic, growing environment</li></ul> 
<ul><li>Partner with Country level leaders to implement efficient and effective training solutions.
</li></ul> 
<ul><li>Participate in daily, weekly and monthly senior meetings. 
</li></ul> 
 
 
Check out this you tube video for a virtual Amazon Tour.
 
 
https://www.youtube.com/watch?v=UAKPoAn2cB0 
 
Key job responsibilities 
<ul><li>Experience of managing a team with a focus on career development and succession planning</li></ul> 
<ul><li>Confidence in analysing and interpreting a range of performance metrics combined with advanced Excel skills</li></ul> 
<ul><li>Ability to influence and engage multiple stakeholders across all levels of the business</li></ul> 
<ul><li>Actively seeks opportunities to positively impact beyond the area of responsibility</li></ul> 
<ul><li>Ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities.</li></ul> 
<ul><li>Ability and initiative to understand the business needs, analyse issues and drive solutions</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>3+ years of employee and performance management experience</li><li>3+ years of performance metrics, process improvement or lean techniques experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Bachelor's degree or equivalent</li><li>Speak, write, and read fluently in English, and have the ability to take direction in English</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in project management</li><li>Experience of working in an operational environment.</li><li>Experience in change management and process improvement activities, designing scalable solutions and implementing these at pace and at scale.</li><li>Master&rsquo;s degree in related field.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Learning Business Partner

Confidential Government

<div>
 
 
 A semi-government company owned by PIF which is responsible for a mega project.
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver training programs that align with business objectives and employee development needs
 </li>
 <li>
 Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels
 </li>
 <li>
 Assess training effectiveness through feedback, assessments, and performance metrics
 </li>
 <li>
 Partner with managers and stakeholders to identify training needs and propose tailored learning solutions
 </li>
 <li>
 Prepare training reports and insights to measure ROI and support strategic decision-making
 </li>
 <li>
 Stay updated with industry best practices, new training methods, and technologies to enhance learning impact
 </li>
 <li>
 The ability to assess the new hire candidates' skills and qualifications pre-joining
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field
 </li>
 <li>
 4-6 years of proven experience as a Training Specialist, L&amp;D Specialist, or similar role
 </li>
 <li>
 Strong knowledge of training methodologies (classroom, blended learning, e-learning, coaching
 </li>
 </ul>
 
 Excellent presentation, facilitation, and communication skills in English &amp; Arabic
 
</div>

Learning And Development Specialist

Noon Academy

<div>About Noon:
Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.
Hear it directly from our CEO and co-founder: this
Office: This role is full-time and Riyadh-based. 
 
About the role: 
 
We&rsquo;re looking for a highly organized and curious Training &amp; Development Associate to support our work in coaching, training, and capacity-building across schools. This role suits someone who is detail-oriented, proactive, and enjoys bringing structure to creative, human-centered work.
You&rsquo;ll support the planning, execution, and follow-up) of training initiatives, workshops, and school-based development programs. You&rsquo;ll handle project tracking, follow-ups, data analysis, and administrative coordination &mdash; while learning how impactful professional development programs are designed and measured.<h3 class="jobSectionHeader"> 
Key Responsibilities</h3><h4 class="jobSectionHeader">
1. Project Management &amp; Coordination</h4><ul>
<li>
Track action items, timelines, and deliverables across multiple ongoing projects.</li> 
<li>
Prepare detailed minutes of meeting and ensure follow-ups are executed.</li> 
<li>
Support workshop logistics, invitations, attendance tracking, and evaluation surveys.</li> 
<li>
Assist in maintaining organized records, dashboards, and reports.</li> 
</ul><h4 class="jobSectionHeader">
2. School Visits &amp; Observations</h4><ul>
<li>
Conduct or assist in school/classroom observations, noting key behaviors, facilitation practices, and environmental indicators.</li> 
<li>
Summarize insights clearly and contribute to reflection and feedback reports.</li> 
</ul><h4 class="jobSectionHeader">
3. Data Analysis &amp; Reporting</h4><ul>
<li>
Collect and organize qualitative and quantitative data from training sessions, surveys, and observation tools.</li> 
<li>
Analyze patterns and draft insight summaries, charts, or dashboards that highlight trends, challenges, and impact.</li> 
<li>
Help transform data into actionable recommendations.</li> 
</ul><h4 class="jobSectionHeader">
4. Training &amp; Development Support</h4><ul>
<li>
Support in developing or formatting training materials, reflection tools, and reports.</li> 
<li>
Document lessons learned and best practices after each program or cycle.</li> 
<li>
Coordinate communication with participants, schools, and internal stakeholders.</li></ul><h3 class="jobSectionHeader"> 
What We&rsquo;re Looking For</h3><ul>
<li>
Bachelor&rsquo;s degree in Education, Business, or a related field.</li> 
<li>
Strong organizational and coordination skills; enjoys keeping others on track.</li> 
<li>
Excellent written communication &mdash; especially in note-taking and report drafting.</li> 
<li>
Analytical mindset; confident with Excel/Sheets and data visualization basics.</li> 
<li>
Curious about learning design, teacher development, and organizational culture.</li> 
<li>
Positive, can-do attitude, high ownership, and discretion when handling information.</li> 
</ul><h3 class="jobSectionHeader">
Nice-to-Have Skills</h3><ul>
<li>
Experience in training coordination, research assistance, or education projects.</li> 
<li>
Familiarity with Notion / Asana / Trello or similar project management tools.</li> 
<li>
Basic comfort with PowerPoint or Canva for visuals and presentations. 
Why work at Noon? 
<ul>
<li>
Solving the Biggest Problem in Education: We&rsquo;re addressing the most important and challenging issue in the sector&mdash;scaling star teachers and making learning fun.</li>
<li>Innovation at a Global Scale: Noon leads in edtech innovation; we are not a copycat. We pioneer new ways to deliver world-class education.</li>
<li>Solid Financial Footing: We have turned profitable and we&rsquo;re well-funded.</li>
<li>International Exposure: Join a dynamic, internationally diverse team that encourages personal development.</li>
<li>Mission &amp; Values Driven: We aim to provide equitable access to world-class education. 
 
Considering the opportunity?</li>
</ul>
If you are excited about shaping the future of education in Saudi and think you are the right fit for this opportunity, apply through the job link We look forward to reviewing your application and exploring how you can contribute to Noon&rsquo;s mission!</li></ul></div>

Learning and Development Associate

Noon-The Social Learning Platform

<div>
 
 About Noon:
 
 
 
 Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.
 
 
 Hear it directly from our CEO and co-founder: this
 
 
 Office: This role is full-time and Riyadh-based.
 
 
 
 About the role:
 
 
 
 We&rsquo;re looking for a highly organized and curious Training &amp; Development Associate to support our work in coaching, training, and capacity-building across schools. This role suits someone who is detail-oriented, proactive, and enjoys bringing structure to creative, human-centered work.
 
 
 You&rsquo;ll support the planning, execution, and follow-up) of training initiatives, workshops, and school-based development programs. You&rsquo;ll handle project tracking, follow-ups, data analysis, and administrative coordination &mdash; while learning how impactful professional development programs are designed and measured.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Project Management &amp; Coordination
 </li>
 <li>
 Track action items, timelines, and deliverables across multiple ongoing projects.
 </li>
 <li>
 Prepare detailed minutes of meeting and ensure follow-ups are executed.
 </li>
 <li>
 Support workshop logistics, invitations, attendance tracking, and evaluation surveys.
 </li>
 <li>
 Assist in maintaining organized records, dashboards, and reports.
 </li>
 <li>
 School Visits &amp; Observations
 </li>
 <li>
 Conduct or assist in school/classroom observations, noting key behaviors, facilitation practices, and environmental indicators.
 </li>
 <li>
 Summarize insights clearly and contribute to reflection and feedback reports.
 </li>
 <li>
 Data Analysis &amp; Reporting
 </li>
 <li>
 Collect and organize qualitative and quantitative data from training sessions, surveys, and observation tools.
 </li>
 <li>
 Analyze patterns and draft insight summaries, charts, or dashboards that highlight trends, challenges, and impact.
 </li>
 <li>
 Help transform data into actionable recommendations.
 </li>
 <li>
 Training &amp; Development Support
 </li>
 <li>
 Support in developing or formatting training materials, reflection tools, and reports.
 </li>
 <li>
 Document lessons learned and best practices after each program or cycle.
 </li>
 <li>
 Coordinate communication with participants, schools, and internal stakeholders.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Education, Business, or a related field.
 </li>
 <li>
 Strong organizational and coordination skills; enjoys keeping others on track.
 </li>
 <li>
 Excellent written communication &mdash; especially in note-taking and report drafting.
 </li>
 <li>
 Analytical mindset; confident with Excel/Sheets and data visualization basics.
 </li>
 <li>
 Curious about learning design, teacher development, and organizational culture.
 </li>
 <li>
 Positive, can-do attitude, high ownership, and discretion when handling information.
 
 
 </li>
 </ul>
 
 Nice-to-Have Skills
 
 
 
 <ul>
 <li>
 Experience in training coordination, research assistance, or education projects.
 </li>
 <li>
 Familiarity with Notion / Asana / Trello or similar project management tools.
 </li>
 <li>
 Basic comfort with PowerPoint or Canva for visuals and presentations.
 
 
 </li>
 </ul>
 
 Why work at Noon?
 
 
 
 <ul>
 <li>
 Solving the Biggest Problem in Education: We&rsquo;re addressing the most important and challenging issue in the sector&mdash;scaling star teachers and making learning fun.
 </li>
 <li>
 Innovation at a Global Scale: Noon leads in edtech innovation; we are not a copycat. We pioneer new ways to deliver world-class education.
 </li>
 <li>
 Solid Financial Footing: We have turned profitable and we&rsquo;re well-funded.
 </li>
 <li>
 International Exposure: Join a dynamic, internationally diverse team that encourages personal development.
 </li>
 <li>
 Mission &amp; Values Driven: We aim to provide equitable access to world-class education.
 
 
 </li>
 </ul>
 
 Considering the opportunity?
 
 
 
 If you are excited about shaping the future of education in Saudi and think you are the right fit for this opportunity,
 
 apply through the job link
 
 We look forward to reviewing your application and exploring how you can contribute to Noon&rsquo;s mission!
 
 
 Noon Academy is the leading edtech platform in the Middle East, with over 14 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.
</div>

Explore 2112+ Learning and development manager in Riyadh this November. Find roles across top companies and apply now to boost your career.

2112 learning and development manager jobs IN Riyadh

Learning and Devlopment Manager

Training Manager / Training Engineer

Training Manager -Saudi National

Learning Business Partner

Learning And Development Specialist

Learning and Development Associate

Learning and Development Associate