marketing manager

employee performance & learning and development senior officer Jobs in Kuwait City

employee performance & learning and development senior officer

hr manager

learning & development manager Jobs in Kuwait City

learning & development manager

learning development manager

Trafalgar Luxury Group

<div>
 
 We are looking for a Learning &amp; Development Manager for our Regional office to execute and drive Trafalgar Luxury Group&rsquo;s HR strategy for Kuwait in line with reporting to the HR Director.
 
 
 The Learning and Development Manager is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational capabilities. This role ensures learning solutions are aligned with business goals, fosters a culture of continuous development, leverages innovative technologies and methodologies, and supports employee growth to drive high performance and future readiness across Trafalgar Luxury Group.
 
 
 
 
 
 
 Responsibilities
 
 
 <ol>
 <li>
 Provides a focused sense of direction to the department employees and management
 </li>
 <li>
 Establish and carry out the departmental goals, policies, and procedures
 </li>
 <li>
 Manage general activities related to providing the departmental services
 </li>
 <li>
 Consult with other executives, staff, and team members about general operations
 </li>
 <li>
 Direct and manage, the departmental financial and budgetary activities
 </li>
 <li>
 Identify areas of raising efficiency and effectiveness and to improve performance, policies, and programs
 </li>
 <li>
 Monitor control and approve capital and non-capital expenditures and audit effectiveness.
 </li>
 <li>
 Endeavor to develop and succeed in maintaining an appropriate company image that strives towards excellence in satisfying customers
 </li>
 <li>
 Develop quantified M.B.O. plans for the direct subordinates and ensure that the process propagates through all levels
 </li>
 <li>
 To maintain viable and healthy relations with strategic accounts, business partners, official entities, and government bodies
 </li>
 <li>
 Perform other related duties as directed by the immediate superior.
 </li>
 <li>
 Create and execute learning strategies and programs
 </li>
 <li>
 Evaluate individual and organizational development needs
 </li>
 <li>
 Design and coordinate a training program based on organizational and employee needs
 </li>
 <li>
 Develop training resources, which may involve preparing notes and visual displays from researched information or their own knowledge
 </li>
 <li>
 Conduct training courses, which may involve demonstrating equipment, operating video recorders and cameras and leading group discussions or role-playing activities, or employ experts to do so
 </li>
 <li>
 Obtain information on work-related external courses, prepare reports on their suitability, and make recommendations on staff attendance at training courses
 </li>
 <li>
 Provide career development programs for existing staff and induction, onboarding, and orientation sessions for new employees
 </li>
 <li>
 Coordinate work experience programs with official entities or personnel
 </li>
 <li>
 Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers
 </li>
 <li>
 Assess the return on investment of any training or development program
 </li>
 <li>
 Develop effective induction programs
 </li>
 <li>
 Track budgets and negotiate contracts
 </li>
 <li>
 Hire and oversee training and L&amp;D Specialists
 </li>
 </ol>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 College or University Graduate (preferable higher level of education MBA, etc....)
 </li>
 <li>
 Possessing professional certifications related to training
 </li>
 <li>
 Preferable if certified (CIPD, SHRM, PHRi)
 </li>
 <li>
 Professional experience five (5) to eight (8) years&rsquo; experience gained through increasingly responsible management positions within HR Training, and L&amp;D.
 </li>
 <li>
 Five (5) years&rsquo; experience in similar position.
 </li>
 <li>
 Proficiency in MS Office packages such as Word and Excel, PowerPoint Presentation; e-mail communication; feasibility studies preparation; L&amp;D presentations; proficient in LMS.
 </li>
 <li>
 Knowledge of related training assessment and formulation programs.
 </li>
 <li>
 Knowledge of computerized information systems used in human resources applications.
 </li>
 <li>
 Work requires professional written and verbal communication and interpersonal skills.
 </li>
 <li>
 Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
 </li>
 <li>
 Proficiency in English languages mandatory, Arabic proficiency preferable.
 </li>
 <li>
 Proven coaching, communication, and leadership skills, setting an example of excellence.
 </li>
 <li>
 Expertise in change management, capable of navigating complex and ambiguous situations.
 </li>
 <li>
 Physically and mentally fit for the job
 </li>
 </ul>
 
 
</div>

Learning & Development Manager

Floward

<div>
 
 
 Job Title:
 
 Employee Performance &amp; Learning and Development Senior Officer
 
 
 
 Location:
 
 Kuwait
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Employee Performance &amp; Learning and Development Senior Officer supports the execution of performance management and learning initiatives through hands-on coordination, system administration, and operational delivery.
 
 
 The role focuses on enabling learning programs, supporting performance cycles, maintaining learning systems, and providing accurate data and reporting to ensure consistent, timely, and effective People &amp; Culture processes across the organization.
 
 
 This is an execution-focused role operating under the guidance of a Manager or Senior Manager.
 
 
 
 
 
 
 Learning &amp; Development
 
 
 
 
 
 
 
 Training Needs &amp; Planning Support
 
 
 <ul>
 <li>
 Support HR Business Partners and line managers in collecting and consolidating Training Needs Analysis (TNA) inputs across functions and geographies.
 </li>
 <li>
 Maintain and regularly update centralized training needs trackers and learning plans.
 </li>
 <li>
 Support analysis of performance and capability data to identify development priorities.
 </li>
 </ul>
 
 
 Training Coordination &amp; Delivery Support
 
 
 <ul>
 <li>
 Coordinate logistics for training programs, including scheduling, communication, attendance tracking, and preparation of materials.
 </li>
 <li>
 Support the development and updating of training content, presentations, job aids, and learning resources.
 </li>
 <li>
 Liaise with internal Subject Matter Experts and external training vendors to support program delivery.
 </li>
 <li>
 Collect participant feedback and support evaluation of training effectiveness.
 </li>
 </ul>
 
 
 Learning Engagement &amp; Activation
 
 
 <ul>
 <li>
 Support learning engagement initiatives such as Lunch &amp; Learn sessions and internal learning campaigns.
 </li>
 <li>
 Coordinate learning calendars and ensure timely communication to employees.
 </li>
 <li>
 Track participation and engagement levels and identify opportunities to improve learning uptake.
 </li>
 </ul>
 
 
 Learning Management System (LMS) Administration
 
 
 <ul>
 <li>
 Support day-to-day administration of LMS platforms (e.g., SAP SuccessFactors LMS, Udemy, Coassemble).
 </li>
 <li>
 Upload learning content, manage enrollments, track course completion, and maintain accurate learning records.
 </li>
 <li>
 Prepare standard LMS reports and dashboards for stakeholders.
 </li>
 <li>
 Support initiatives to improve LMS adoption and learner engagement.
 </li>
 </ul>
 
 
 Performance Management
 
 
 
 
 
 
 
 Performance Cycle Support
 
 
 <ul>
 <li>
 Support the execution of annual performance appraisal cycles, mid-cycle reviews, and 360-degree feedback processes using HR systems.
 </li>
 <li>
 Assist with system setup, timelines, and communication to employees and managers.
 </li>
 <li>
 Coordinate calibration session logistics and related documentation.
 </li>
 <li>
 Follow up with managers and employees to ensure timely completion of performance activities.
 </li>
 </ul>
 
 
 Performance Data &amp; Reporting
 
 
 <ul>
 <li>
 Support preparation of performance reports and dashboards.
 </li>
 <li>
 Assist in analyzing performance data to identify trends, risks, and improvement areas.
 </li>
 <li>
 Support post-cycle reviews and documentation of follow-up actions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Education, or a related field.
 </li>
 <li>
 3&ndash;5 years of experience in Learning &amp; Development, Performance Management, or HR Operations.
 </li>
 <li>
 Prior exposure to corporate learning programs or performance management cycles is preferred.
 </li>
 <li>
 Working knowledge of LMS platforms and HR systems (SAP SuccessFactors preferred).
 </li>
 <li>
 Strong Excel and reporting skills with experience managing trackers and dashboards.
 </li>
 <li>
 Strong coordination, communication, and organizational skills.
 </li>
 <li>
 Ability to work in a fast-paced, cross-functional, and multi-country environment.
 </li>
 </ul>
 
 
 
 
 
 
 About Floward
 
 
 
 
 
 
 
 Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them. We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
 
 
 We are known for our flower arrangements, but we made great partnerships with local and international brands in all our communities to offer our clients a wide range of gifts including chocolate, perfumes, cakes, jewellery, and more.
 
 
 
 
 
 Operating in 37 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure that gifts and arrangements arrive fresh to the customer.
 
 
 
 
 
 https://floward.co/
 
</div>

Employee Performance & Learning and Development Senior Officer

Siemens

<div>
 
 Job Title:
 
 Vertical Sales Account Manager &ndash; Siemens Digital Industries
 
 
 
 Location:
 
 Kuwait City, Kuwait
 
 
 
 Introduction:
 
 
 
 At Siemens, we empower our people to stay resilient and relevant in a constantly evolving world. We&rsquo;re looking for curious, driven individuals who seek creative ways to grow, learn, and make a meaningful impact &mdash; today and in the future.
 
 
 Siemens Digital Industries is a leading innovator in industrial automation and digitalization. Our mission is to help customers in both discrete and process industries maximize growth, profitability, and sustainability through advanced technology and long-term partnership.
 
 
 Join our Digital Industries team as a Vertical Sales Account Manager and help us reimagine the future of Kuwait&rsquo;s industries by driving digital transformation and building strong, lasting customer relationships
 
 .
 
 
 
 
 Your Impact and Responsibilities:
 
 
 
 
 Strategic Account Management
 
 
 
 <ul>
 <li>
 Develop and execute mid- to long-term account strategies that align customer goals with Siemens&rsquo; automation and digitalization portfolio.
 </li>
 <li>
 Segment and prioritize accounts by strategic potential, defining appropriate engagement models (e.g., high-touch vs. digital-led).
 </li>
 <li>
 Conduct regular account reviews to track progress, identify opportunities, and realign plans using performance data and market insights.
 </li>
 <li>
 Build and maintain trusted relationships with key stakeholders and C-level executives, positioning Siemens as a strategic partner.
 
 
 </li>
 </ul>
 
 Business Development &amp; Pipeline Management
 
 
 
 <ul>
 <li>
 Own the entire sales pipeline &mdash; from opportunity creation and qualification to negotiation and closure &mdash; ensuring quality, balance, and profitability.
 </li>
 <li>
 Identify and develop new business opportunities while expanding existing relationships across key verticals (manufacturing, oil &amp; gas, utilities, infrastructure).
 </li>
 <li>
 Leverage CRM insights, marketing campaigns, and data analytics to drive lead generation and targeted engagement.
 </li>
 <li>
 Assess customer requirements and financial conditions to determine the optimal solution fit, go-to-market approach, and ROI potential.
 </li>
 <li>
 Incorporate Siemens Financial Services (SFS) and innovative commercial models to strengthen deal structures and partnerships.
 
 
 </li>
 </ul>
 
 Value Creation &amp; Opportunity Execution
 
 
 
 <ul>
 <li>
 Develop compelling value propositions that demonstrate measurable customer impact and return on investment.
 </li>
 <li>
 Collaborate with Sales Specialists, Technical Sales, and Solution Architects to design competitive proposals that align technical and commercial elements.
 </li>
 <li>
 Monitor risks and adjust strategies throughout the sales process to ensure successful outcomes.
 </li>
 <li>
 Promote upselling and cross-selling through a broad internal and customer advocacy network.
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Collaboration
 
 
 
 <ul>
 <li>
 Orchestrate cross-functional teams to ensure consistent customer engagement and delivery of integrated, end-to-end solutions.
 </li>
 <li>
 Foster collaboration across marketing, technical support, service, and regional/global teams to accelerate growth and share best practices.
 
 
 </li>
 </ul>
 
 Sales Governance &amp; Performance Management
 
 
 
 <ul>
 <li>
 Maintain accurate CRM records (e.g., Salesforce) and ensure forecast transparency and accuracy.
 </li>
 <li>
 Use data-driven insights to analyze account performance, pipeline health, and sales effectiveness.
 </li>
 <li>
 Participate in win/loss reviews and apply learnings to enhance execution quality.
 </li>
 <li>
 Publish success stories that highlight customer value and Siemens&rsquo; contribution.
 
 
 </li>
 </ul>
 
 You will excel in this role if you bring:
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in engineering, Business Administration, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Proven experience in B2B sales, key account management, or vertical sales, ideally within automation, digital industries, or industrial solutions.
 </li>
 <li>
 Strong strategic and analytical thinking, with the ability to translate customer insights and market data into actionable strategies.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills, with confidence in engaging all organizational levels, including C-suite executives.
 </li>
 <li>
 Demonstrated ability to orchestrate cross-functional teams and deliver complex solutions collaboratively.
 </li>
 <li>
 High proficiency in CRM systems (preferably Salesforce) and digital tools to manage pipelines, forecasting, and analytics.
 </li>
 <li>
 A customer-focused, proactive, and growth-oriented mindset, with a passion for continuous learning and innovation.
 </li>
 <li>
 Fluency in English; Arabic language skills are an advantage.
 
 
 </li>
 </ul>
 
 You&rsquo;ll benefit from:
 
 
 
 <ul>
 <li>
 2 to 3 days of mobile working per week as a global Siemens standard.
 </li>
 <li>
 A diverse and inclusive culture where everyone can bring their full self to work.
 </li>
 <li>
 A supportive environment that values innovation, learning, and collaboration.
 </li>
 <li>
 A strong foundation for personal and professional development.
 </li>
 <li>
 An extraordinary variety of learning and growth opportunities &mdash; in a global organization leading digital transformation.
 
 
 </li>
 </ul>
 
 Create a better #TomorrowWithUs!
 
 
 
 We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
 
 
 We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That&rsquo;s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time. Please note: Only complete applications can be considered in the selection process.
</div>

Vertical Sales Account Manager - Kuwait

Abercrombie & Fitch

<div>Company Description 
Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 
 
The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 
 
At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 
Job Description 
A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.
What You&rsquo;ll Do<ul><li>
Training and Development</li><li>
Customer Experience</li><li>
Communication</li><li>
Store Presentation and Sales Floor Supervision</li><li>
Asset Protection</li><li>
Policies and Procedures Adherence</li></ul> 

Qualifications 
Requirement<ul><li>
Minimum 1 year experience as Supervisor or Manager</li></ul>
What it Takes<ul><li>
Work Ethic</li><li>
Assertiveness</li><li>
Applied Learning</li><li>
Attention to Detail</li><li>
Analytical Skills</li><li>
Adaptability / Flexibility</li><li>
Multi-Tasking</li><li>
Stress Tolerance</li></ul> 

Additional Information 
What You&rsquo;ll Get
As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.<ul><li>
Quarterly Incentive Bonus Program</li><li>
Annual return flight ticket</li><li>
Paid Time Off</li><li>
3 Paid Comp Days</li><li>
Merchandise Discount</li><li>
Medical, Dental, Health and Life Insurance</li><li>
Associate Assistance Program - professional and confidential mental and behavioral health counseling</li><li>
Carrot Fertility and Adoption</li><li>
Headspace mental health and wellness application membership</li><li>
Paid Parental and Adoption Leave</li><li>
Training and Development</li><li>
Opportunities for Career Advancement, we believe in promoting from within</li><li>
A Global Team of People Who'll Celebrate you for Being YOU 
<ul><li>Some of the above benefits can be availed upon completion of the probationary period</li></ul></li></ul>
SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer</div>

Abercrombie & Fitch / Hollister - Team Leader (Key Holder), Kuwait

Boutiqaat

Training OfficerAbout the RoleWe are seeking a motivated and results-driven Training Officer to design, deliver, and evaluate effective training programs that support staff development and organizational performance. The ideal candidate is passionate about learning, highly organized, and skilled at engaging diverse audiences.Key Responsibilities<ul><li>Identify training needs through consultation and performance analysis</li><li>Design and deliver engaging training sessions (in-person and/or online)</li><li>Develop training materials, manuals, and presentations</li><li>Monitor and evaluate training effectiveness and report outcomes</li><li>Support onboarding and continuous professional development initiatives</li><li>Maintain accurate training records and documentation</li></ul>Requirements<ul><li>Diploma or degree in Education, Human Resources, Training, or a related field</li><li>Proven experience in training delivery or learning &amp; development</li><li>Strong communication and presentation skills</li><li>Ability to plan, organize, and manage multiple training activities</li><li>Proficiency in MS Office and learning management systems (LMS) is an advantage</li></ul>Key Competencies<ul><li>Excellent interpersonal skills</li><li>Analytical and problem-solving ability</li><li>Adaptability and creativity in training methods</li><li>Attention to detail and strong time management</li></ul>Job Type: Full-timeExperience:<ul><li>Training Officer: 1 year (Preferred)</li></ul>

Training Officer

Boehringer Ingelheim

<div>
 
 We are IMETA
 
 
 
 ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa &amp; Sub Sahara Africa) Northeast &amp; West Africa, Near East &amp; UAE, Saudi Arabia, Gulf &amp; East Africa (SAGEA).
 
 
 IMETA is home to more than 47 nationalities. We are a myriad of color and culture and embracing this diversity is one of our greatest opportunities.
 
 
 We are a powerhouse of talent, and we work together to ensure that we grow, nurture, and retain our talent. Uniting and working together is the key to our success.
 
 
 
 The Opportunity
 
 
 
 At Boehringer Ingelheim, we are driven by a passion to improve lives. We&rsquo;re looking for a dynamic and strategic
 
 Product Manager
 
 to join our Cardio Renal Metabolic team in
 
 Kuwait
 
 and accountable for
 
 Kuwait
 
 
 , Qatar, Oman and Bahrain
 
 business. The job holder takes ownership of our products that shape the market and deliver meaningful impact to patients and healthcare professionals.
 
 
 The Product Manager reports to the Head of Business Unit &ndash; Cardio Renal Metabolic of SAGEA (Saudi Arabia, Gulf &amp; East Africa)
 
 
 As the Product Manager, you will be part of a centralized team covering the region. You will collaborate closely with a cross-functional team and be responsible for developing and implementing the Integrated Customer Plan (ICP) in the region, leveraging data analytics for informed decision-making. Additionally, you will lead and develop Strategic Marketing &amp; Launch Readiness of assigned CRM disease products, ensuring compliance and customer experience with a rapid learning approach to optimize activities.
 
 
 This position requires strong product knowledge, experience in launch campaigns, and proficiency in strategic marketing tools and techniques.
 
 
 
 Role &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Lead and prepare the Strategic Marketing, Launch Readiness, and ICPs of assigned products in cooperation with medical, market access, field operations, and other relevant TA Team members according to determined timelines to ensure optimum short- and long-term development and market contribution. Responsible for achieving related targets
 </li>
 <li>
 Ensure achievement of budgeted sales targets and long-term growth of assigned products, initiating corrective measures in case of deviation from planned sales development
 </li>
 <li>
 Coordinate the execution of the operational marketing plan, prepare and manage the Direct Promotional Budget, and ensure expenses are within the approved budget
 </li>
 <li>
 Plan and attend field visits according to the product phase to ensure maximum customer engagement and flawless implementation of plans based on market needs
 </li>
 <li>
 Build relationships with all functions related to the assigned products, interface across the organization, and work in cooperation with TA Team members to drive projects through to agreed timelines and objectives
 </li>
 <li>
 Responsible for product training of new and existing field force and updating their knowledge in correlation with market dynamics
 </li>
 <li>
 Monitor, control, and evaluate the impact of Marketing Programs and recommend corrective measures
 </li>
 <li>
 Ensure timely submission of marketing reports like sales forecasts, expense reports, and other required reports
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in pharmaceutical science/ Medicine or Lifesciences
 </li>
 <li>
 5+years of experience with minimum of 3 years of experience working as product/ brand manager in multinational pharmaceutical company.
 </li>
 <li>
 Experience in CRM/ Diabetes a plus.
 </li>
 <li>
 launch experience is desirable
 </li>
 <li>
 Gulf market experiences a must
 </li>
 <li>
 Business fluent In English, In its oral and written form, Arabic is preferred
 </li>
 <li>
 Excellent written&amp; verbal communication skills along with excellent presentation, facilitation, analytical and interpersonal skills
 </li>
 <li>
 Strong planning, organization and time management skills including attention to details
 </li>
 <li>
 Proficient in Microsoft Office applications
 </li>
 <li>
 Ability to muti-task, interact and work within a team environment and function independently as required
 
 
 
 </li>
 </ul>
 
 What happens Next?
 
 
 
 We are looking forward to receiving your application! We will then have a look at your CV. If we see a match, we will invite you for a screening interview.
 
 
 
 SPL Screening:
 
 
 
 In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (&ldquo;SPL&rdquo;). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.
 
 
 Our Company
 
 
 
 Why Boehringer Ingelheim?
 
 
 
 With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.
 
 
 Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
 
 
 Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.
 
 
 Want to learn more? Visit https://www.boehringer-ingelheim.com
</div>

Product Manager

Alyasra Fashion

<div>
 
 
 Job Purpose
 
 
 
 As CRM &amp; Analytics Manager, you will lead the CRM strategy through Data and Analysis in line with the brand and trading objectives that converts data into high-impact business opportunities. You will be the bridge between insights and commercial action, driving revenue growth, margin improvement, and customer lifetime value across online and offline channels in the GCC fashion &amp; footwear market.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Own the CRM and analytics roadmap for five core domains:
 
 
 1) Customer demographics &amp; segmentation (purchase behavior, cohort analysis, CLV, churn prediction)
 
 
 2) Data and profiling (strategy, collection, enrichment)
 
 
 3) Campaign &amp; promotion effectiveness (attribution modeling, incrementality testing, ROI optimization)
 
 
 4) Inventory &amp; stock optimization (Product, category and sell through trends)
 
 
 5) Transactional &amp; omnichannel performance (basket analysis, channel shift, price elasticity, cannibalization)
 
 
 
 
 
 Translate insights into clear, actionable business opportunities and present them directly to Directors, Heads and Business unit managers.
 
 
 Partner with Marketing, Merchandising, E-commerce, Supply Chain, and Store Operations to embed analytics into decision-making.
 
 
 Design and enforce best-in-class CRM and marketing automation strategies using modern platforms (Webengage, Infobip, PowerBi, Shopify, GA/Looker etc.).
 
 
 Oversee the development of CRM dashboards, automated reporting, and predictive models.
 
 
 Drive advanced analytics initiatives: customer lifetime value modeling, propensity modeling, market basket analysis, inventory optimization algorithms, and personalized recommendation engines.
 
 
 Work closely with Cyber security teams to ensure full compliance with local data privacy regulations and champion data governance.
 
 
 Continuously scout and implement new tools, technologies, and methodologies to keep the CRM &amp; Analytics function ahead in the GCC Retail &amp; Digital space.
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 3+ years of progressive experience in CRM &amp; Analytics with a focus on consumer behavior.
 
 
 Proven track record in retail / fashion / footwear / luxury / e-commerce in the GCC or similar high-growth markets.
 
 
 Strong commercial acumen: you must demonstrate past examples where your insights directly drove financial impact.
 
 
 Experience managing omnichannel datasets (Store, e-commerce and hybrid customers).
 
 
 Excellent stakeholder management and storytelling skills; comfortable influencing business and Marketing decisions.
 
 
 
 
 
 
 
 
 
 Preferred
 
 (not mandatory)
 
 
 - Experience with machine learning use-cases in retail.
 
 
 - Arabic language proficiency.
 
 
 - Prior work in KUW, KSA or UAE retail market.
 
 
 
</div>

CRM & Analytics Manager

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