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logistics manager

<p><b>Job Overview</b><br/>We are seeking a dynamic and strategic Warehouse Manager to lead our distribution operations with energy and precision. In this pivotal role, you will oversee all aspects of warehouse functions, ensuring seamless inventory management, efficient logistics, and continuous process improvement. Your leadership will drive operational excellence, optimize supply chain workflows, and foster a safety-first environment. This position offers an exciting opportunity to shape the future of our warehouse operations while maintaining high standards of quality and productivity.</p><p><b>Duties</b></p><ul><li>Lead and supervise daily warehouse activities, including shipping, receiving, inventory control, order fulfillment, and distribution processes.</li><li>Develop and implement process improvement initiatives using Lean methodologies to enhance efficiency and reduce waste.</li><li>Manage transportation planning and coordination with third-party logistics providers (3PL) and carriers to ensure timely delivery and pickup schedules.</li><li>Oversee procurement, purchasing, and materials management to maintain optimal stock levels aligned with demand planning.</li><li>Utilize Warehouse Management Systems (WMS) and ERP systems such as AS400 to monitor inventory levels, track shipments, and analyze supply chain data for continuous improvement.</li><li>Supervise warehouse staff, including training on forklift operation, dispatching procedures, and safety protocols; foster a culture of accountability and teamwork.</li><li>Monitor budget adherence related to warehouse operations while managing freight costs, transportation management systems (TMS), and logistics expenses.</li></ul><p><b>Skills</b></p><ul><li>Proven experience in warehouse supervision with strong leadership skills in supervising teams within a fast-paced environment.</li><li>Extensive knowledge of supply chain management principles including inventory management, demand planning, production planning, and logistics.</li><li>Proficiency with Warehouse Management Systems (WMS), ERP platforms like AS400, transportation management systems (TMS), and supply chain analytics tools.</li><li>Expertise in process improvement techniques such as Lean methodologies and continuous improvement strategies.</li><li>Strong understanding of freight shipping &amp; receiving procedures, dispatching, fleet management, procurement processes, and warehouse distribution.</li><li>Ability to manage budgets effectively while optimizing inventory control and transportation costs.</li><li>Excellent communication skills with the ability to coordinate across multiple departments including purchasing, materials management, and logistics teams. Join us as a Warehouse Manager to lead innovative supply chain solutions that keep our operations running smoothly! Your expertise will be instrumental in driving efficiency, fostering safety, and delivering exceptional service across all facets of our warehouse functions.</li></ul><p>Pay: $49,292.86 - $59,363.45 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Warehouse Manager

Richelieu Hardware

<div><p><b>Company Overview</b></p>
<p>
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.</p>
<p>
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these <b>Five Core Values</b> that serve as the guiding principles of everything we do: <i>Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.</i></p>
<p>
These values are what allow us to achieve <b>Our Mission:</b> <i>to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.</i></p>
<p><b>
Our Opportunity</b></p><p><br>
We are currently seeking a Branch Manager<b><i> </i></b>to join our team of professionals.
</p><p>As a vital role charged with the management of both people and processes, the Branch Manager will be responsible for all phases of the branch office, with areas of responsibility including <b>Warehouse, Operations, Customer Service, and Inside Sales.</b><b> </b>They provide leadership and guidance to a team of employees who are performing a wide variety of tasks. They will be responsible for <b>setting department budgets, managing appropriate staffing, structuring daily priorities, maintaining service levels, managing project schedules, and delivering continuous training and support</b>.</p>
<p>
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! You can find out more about us at <b>Richelieu.com</b> as well as <b>Richelieu YouTube</b><b>.</b></p><br>
<p><b>
Key Responsibilities
</b></p><ul><li>Monitor, document, analyze, and report on <b>warehouse and customer service metrics</b> by reviewing daily, weekly, and monthly Key Performance Indicators (on shipping time, fill rate, backorders, sales performance, customer feedback, etc.)</li>
<li>Ensure inventory management activities are performed according to procedure and policies (cycle counts, inventory variance reporting, slotting, replenishment, consolidation, etc.)</li>
<li>Oversee and ensure that all logistics-related operations comply with applicable environmental, health, safety, and other regulatory rules and regulations</li>
<li>Provide leadership and guidance to Customer Service and Inside Sales teams through the analysis of phone data, average order values, order errors, and overall time in presence to ensure a high level of customer service</li>
<li>Ensure customer service and inside sales staff are consistently providing new or complimentary product solutions to customers while serving them on the phone as well as face-to-face in our showroom</li>
<li>Oversee that counter staff is re-stocking the showroom and performing cycle counts as required</li>
<li>Foster a culture where employees across all departments are comfortable bringing ideas on how to improve processes, procedures, and overall customer experience</li>
<li>Hold responsibility for the overall hiring, training/developing, and supervising of branch staff for the purpose of achieving company goals and objectives</li>
<li>Drive and facilitate activities that improve coordination, communication, and teamwork between warehouse operations, customer service, inside and outside sales</li>
<li>Perform any other duties related to the position assigned by immediate leader</li>
<li>Position may require lifting/pushing/carrying items up to 50 pounds</li>
</ul>
<p><b>What We Are Looking For</b></p>
<ul>
<li>5+ years of experience in a leadership position, ideally in a warehouse, distribution, or logistics environment</li>
<li>Experience with MS office suite</li>
<li>Strong leadership qualities, including commitment, communication, motivation and team-building, pursuit of excellence, and exemplifying Richelieu's Five Core Values</li>
<li>Experience managing budgets, financial reports, or other profit &amp; loss/EBIDTA statements is ideal</li>
<li>Superior communication skills, able to successfully collaborate with various internal team members and external suppliers, vendors, and customers</li>
<li>Organized and goal-oriented, with experience managing Key Performance Indicators (KPI's) such as order accuracy, customer stisfaction, sales performance, and/or similar metrics</li>
<li>Forklift certified with experience</li>
<li>Sales experience</li>
<li>Team player with an understanding of delegation synergy</li>
<li>University degree or some college is preferred, but not required</li>
</ul>
<p><b>Compensation and Benefits</b></p>
<ul>
<li>Competitive market-based annual salary.</li>
<li>Business expense reimbursement</li>
<li>Group insurance program (medical, dental, vision, life, disability, etc.)</li>
<li>Employee Stock Purchase Plan with employer matching</li>
<li>401(K) with employer matching</li>
<li>Company cell phone</li>
<li>Paid vacation, holidays, and sick days</li></ul></div><p></p>

Branch Manager

TA Services

<p>Company Description<br/></p><p>At TA Services, we don&rsquo;t just move freight &ndash; we move business forward. Since 1986, we&rsquo;ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing &amp; Fulfillment, Mills Services, and Cross-Border Logistics.<br/></p><p>What sets us apart? Our people! At TA, culture isn&rsquo;t an afterthought &ndash; it&rsquo;s a competitive advantage. We&rsquo;re intentional about building a workplace where you&rsquo;re supported, challenged, and equipped to grow. From day one, you&rsquo;ll get the tools, training, and trust to unlock your full potential.<br/></p><p>We believe when the right people live the right values, there&rsquo;s no limit to what we can achieve. If you&rsquo;re driven, collaborative, and ready to win, you&rsquo;ll fit right in.<br/></p><p>Here&rsquo;s what drives us:<br/></p><p>&middot; People First &ndash; We lead with care, connection, and respect.<br/>&middot; Service &ndash; Our customers, carrier partners, and team members deserve nothing less than excellence.<br/>&middot; Safety &ndash; Built into every move we make.<br/>&middot; Results &ndash; High standards. Real outcomes.<br/>&middot; Innovation &ndash; We push boundaries and never settle.<br/></p><p>Sound like the kind of team you want to be part of? Let&rsquo;s take a closer look at the role<br/></p><p>Job Description<br/></p><p>Key Responsibilities<br/></p><p>Team Leadership &amp; Operational Oversight- Lead and coordinate daily POD operations, ensuring efficient execution of LTL shipments across multiple customer accounts. Delegate responsibilities, provide guidance to team members, and maintain accountability for service performance.<br/>LTL Shipment Management &amp; Execution- Oversee the execution of LTL shipments including load tendering, rate sourcing, and carrier coordination. Ensure adherence to carrier rules tariffs, density/class rating practices, and established service standards.<br/>Customer Success &amp; Account Support- Act as a senior operational contact for assigned customer accounts. Support issue resolution, proactively communicate shipment status, and ensure service expectations are consistently met in a fast-paced, multi-customer environment.<br/>Operational Performance &amp; KPI Management- Monitor operational performance indicators including on-time delivery, dwell time, and carrier compliance. Provide performance feedback, identify operational challenges, and implement improvements to enhance service quality and efficiency<br/>Process Standardization &amp; Continuous Improvement- Maintain and enforce standardized processes for booking, shipment tracking, documentation, SOP adherence, and exception management. Collaborate with leadership to support initiatives that improve scalability and operational consistency.<br/></p><p>Work Environment<br/></p><p>This role operates in a fast-paced logistics environment supporting multiple customers and shipment flows simultaneously. Priorities may shift quickly based on shipment status, customer needs, and operational requirements. Success in this role requires strong collaboration, adaptability, and the ability to manage competing priorities while maintaining high service standards.<br/></p><p>Qualifications<br/></p><p>Education<br/></p><p>Bachelor&rsquo;s degree in Supply Chain, Logistics, Business Administration, or a related field preferred. Equivalent professional experience may be considered in lieu of formal education.<br/></p><p>Experience<br/></p><p>3&ndash;5 years of hands-on experience in LTL transportation operations.<br/>Familiarity with LTL freight pricing, carrier rules tariffs, and density/class rating.<br/>Experience managing load tender processes, rate sourcing, and carrier compliance.<br/>Exposure to contract carrier onboarding and operational coordination.<br/>Prior leadership or team coordination experience preferred.<br/>Experience working in a fast-paced, multi-customer logistics environment.<br/>Experience with Transportation Management Systems (TMS); familiarity with MercuryGate is a plus but not required.<br/>Proficiency with standard business software such as Microsoft Office.<br/></p><p>Personality Traits<br/></p><p>Strong decision-making ability with confidence in operational judgment.<br/>Proactive problem solver who can anticipate and resolve issues quickly.<br/>Leadership presence with the ability to guide and delegate day-to-day operational tasks.<br/>Collaborative and team-oriented mindset.<br/>Organized and adaptable in a dynamic logistics environment.<br/></p><p>Additional Information<br/></p><p>Benefits/Perks<br/></p><p>$59,500 Annually<br/>Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.<br/>Medical, Dental, Vision, Life Insurance, Disability<br/>Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program<br/></p><p>All your information will be kept confidential according to EEO guidelines.<br/></p>

Operations Supervisor - LTL

Lensa

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Target. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 <br/>
 <br/>
 The pay range is $73,000.00 - $132,000.00
 <br/>
 <br/>
 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .
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 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (https://corporate.target.com/about) .
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 <br/>
 A role in Distribution and Receive Centers means being on the very front lines of getting product to the guest as fast as possible &ndash; a critical differentiator and one of the most essential functions within Logistics. Whether it&rsquo;s through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, you&rsquo;ll have the chance to positively impact thousands of fellow team members and Target guests worldwide. There&rsquo;s so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results, Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we&rsquo;re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.
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 <br/>
 A role as an Operations Manager provides a chance to influence with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will foster a &ldquo;safety first&rdquo; culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader with ownership for the team&rsquo;s ability to maximize its productivity, growth and development. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. Working with a sense of urgency will help ensure that ensure that operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions. You&rsquo;ll have the autonomy to innovate with new approaches to process and method, all in the name of more efficiency and implementing future process flow optimization. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. And your commitment to others will shine when you jump right in to help teams meet their business goals.
 <br/>
 <br/>
 Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
 <br/>
 <br/>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Four-year degree or equivalent experience
  </li>
  <li>
   Demonstrated leadership ability, with the ability to engage and motivate others
  </li>
  <li>
   Excellent communication, interpersonal and organizational skills
  </li>
  <li>
   Good reasoning, conflict-management, and analytical and problem-solving skills
  </li>
  <li>
   Able to access all areas of the Distribution Center, including the mezzanine platforms
  </li>
  <li>
   Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example, ability to traverse conveyor crossovers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits Eligibility
  <br/>
  <br/>
 </strong>
 Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D
 <br/>
 <br/>
 <strong>
  Americans With Disabilities Act (ADA)
  <br/>
  <br/>
 </strong>
 In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
 <br/>
 <br/>
 If you have questions about this posting, please contact support@lensa.com
</div>


Operations Manager - Regional Distribution Center - Indianapolis, IN

Lakeside Book Company

Lakeside Book Company loves books! To us, every book matters. Every word. Every page. Every hand that helped build it. Our history has shown that we are leaders and innovators. We have a team-winning culture, where all of our people have a voice. While we are old in years, we are new at heart. Come join our mission to keep the world reading.
<br><br>
This location is a Distribution Center. Overtime opportunities are available throughout the summer months. Throughout June- September will include mandatory and overtime hours based on needs of the business.
<br><br>
Opportunities for full time employee may be offered post season.
<br><br>
We welcome our veterans to apply!
<br><br>
<b>Pay:</b> $20.00/hr, plus $1.50/hr shift differential for this mid-shift
<br><b>Shift:</b> Monday-Friday, 11:30am-7:30pm, with overtime as needed including Saturday or arriving early
<br><b>Location:</b> Indy North - 5550 W. 74th Street, Indianapolis, IN 46268
<br><b>Job Type:</b> Temporary, not benefits eligible – This position will be supporting the department while a team member is out on LOA
<br><b>Job Duration:</b> Approximately 4 months (Late March through August)
<br><b>Culture & Engagement:</b> Safety First Standard, Food Trucks, Employee Events, Holiday Parties, Daily Pay Available!
<br><br>
<b>Job Responsibilities:</b><br>
<ul>
<li>Assessing daily workload and delegating tasks to department employees</li>
<li>Prioritizing daily workload to ensure completion and accuracy</li>
<li>Redirecting the team as necessary based on changing priorities when needed</li>
<li>Maintain professional communication with clients and internal departments</li>
</ul>
<b>What You Bring:</b><br>
<ul>
<li>Previous warehouse, distribution, or logistics experience - required</li>
<li>Previous leadership and workflow delegation experience - required</li>
<li>Basic computer skills for email communication with clients and other internal departments</li>
<li>Proven success working in fast-paced, high-demand seasonal periods</li>
<li>Ability to communicate effectively in English (written and verbal) to be able to collaborate with team members and follow direction from leadership</li>
</ul>
<b>What Makes our Indy North Facility Special:</b><br>
<ul>
<li>Experienced, tenured, team who are willing to share their knowledge and experience</li>
<li>Peak season fun – food trucks, basketball and cornhole competitions, giveaways</li>
<li>Community Engagement Opportunities – 500 Festival Parade, Pride Festival, Suicide Prevention Walk</li>
<li>Diverse, Inclusive, & Welcoming work environment</li>
</ul>
<b>What we offer you:</b><br>
<ul>
<li>Cafe onsite, available for purchase</li>
<li>Onsite Gym</li>
<li>Game room</li>
<li>Career growth opportunities</li>
<li>This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.</li>
</ul>
Lakeside Book Company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.

Warehouse Operations Lead - Temporary LOA Coverage

Riley Children's Foundation, LLC

<div></div><div><div><h1 class="jobSectionHeader"><b>Position Purpose</b></h1></div><div></div><div><br>
The Community Engagement Manager leads the development and execution of community-based engagement initiatives that build awareness of Riley Children&rsquo;s Foundation and inspire support for children&rsquo;s health. Reporting to the Assistant Vice President (AVP) of Marketing &amp; Communications, this position partners with internal teams and external stakeholders to align community programs with fundraising and brand objectives, steward meaningful relationships with families and ambassadors, and represent the Foundation through events, sponsorships, and speaking engagements. The Manager oversees community event programming, sponsorship activations, and special projects that strengthen the presence of Riley Children&rsquo;s Foundation and impact across the communities we serve.</div><div></div><div><h1 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h1></div><div></div><div><ul><li><b><br>
Community Engagement Program Management</b></li></ul></div><ul><li>
In collaboration with AVP Marketing &amp; Communications and development team, lead and manage community engagement programs and initiatives, ensuring alignment with Foundation priorities, fundraising goals, and brand standards.</li><li>
Coordinate timelines, logistics, and cross-functional collaboration to deliver high-quality community and family engagement experiences.</li></ul><div></div><div><ul><li><b><br>
Riley Champions</b></li></ul></div><ul><li>
Lead the annual Riley Champions program, including oversight of nominations, selection process, and coordination with participating families.</li><li>
Manage logistics and engagement strategies to maximize program impact, visibility, and philanthropic outcomes.</li><li>
Partner with Development and Communications teams to identify meaningful opportunities for family involvement and storytelling.</li><li>
Evaluate opportunities to establish and steward a Riley Champions alumni program.</li></ul><p></p><div><ul><li><b><br>
Riley Family Stewardship</b></li></ul></div><ul><li>
Obtain, track, and manage Riley family story submissions and media consent forms.</li><li>
Write patient story overviews as needed and maintain accurate, up-to-date family records in the database, including media consents and interaction history.</li><li>
Identify and elevate compelling family stories for potential use in publications and campaigns.</li><li>
Develop and execute communications and engagement strategies to support philanthropic outcomes for the Grateful Families program.</li><li>
Organize, update, and steward Riley family and patient bios, including occasional check-in calls and emails.</li><li>
Coordinate outreach to families for speaking engagements, event participation, and permission to use images and stories.</li><li>
Manage family welcome packets, logistical support (e.g., gas cards, hotel accommodations, gifts), and sensitive communications, including funeral arrangements when needed.</li><li>
Implement and continuously improve intentional, relationship-centered family stewardship practices.</li></ul><p></p><div><ul><li><b><br>
Events &amp; Community Engagement</b></li></ul></div><ul><li>
Support family logistics and on-site engagement for signature events, as requested.</li><li>
Serve as liaison for special projects and community engagement initiatives (e.g., speaker requests, special partnerships), assisting with planning and execution as needed.</li><li>
Manage external sponsorship engagements, including benefits and collaboration with Communications team members to develop any necessary assets</li><li>
In collaboration with AVP Marketing &amp; Communications, Executive Office, and Donor Engagement, develop compelling and engaging talking points for speakers at signature events when appropriate.</li><li>
In collaboration with Communications Specialist, guide Camp Riley projects, visitor and volunteer requests, and consider communications strategies to assist philanthropy.</li></ul><p></p><div><ul><li><b><br>
Administrative</b></li></ul></div><div>
Maintain accountability to administrative systems and procedures including submitting expense reimbursements, credit card reconciliations, invoices, reports, Wrike, CRM, digital asset management system, RCF calendar additions, etc., by the deadlines assigned.</div><div><ul><li><b>
Meetings</b>: Prepare for and actively participate in all Riley Children&rsquo;s Foundation meetings as appropriate. Ensure expectations and tools for meeting agendas and follow-up are implemented.</li><li><b>
Budget</b>: Work with your direct manager to develop, manage and monitor the budget, staying within overall budget guidelines.</li><li><b>
Technology</b>: Understand and effectively use the technology available at the Riley Children&rsquo;s Foundation.</li><li><b>
Compliance</b>: Ensure strict compliance with all Foundation policies, as well as local, state and federal laws that govern business practices.</li></ul></div><div></div><div><ul><li><b><br>
Other Duties as Assigned</b></li></ul></div><div><ul><li>
Participate in Riley Children&rsquo;s Foundation Events as requested.</li><li>
Other duties as assigned<b>.</b></li></ul><p></p><div><h1 class="jobSectionHeader"><b><br>
Education and Experience</b></h1></div></div><div>
To perform this job successfully, an individual must have the following education and/or experience.</div><div><ul><li><b>
Education</b>: Bachelor&rsquo;s Degree required.</li><li><b>
Experience: </b>Five to seven years of marketing and/or communications experience.</li><li>
Skills: Exceptional customer service approach. Individual must be exceedingly well organized and have high attention to detail. The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient. Exceptional written and verbal communication skills. Proficiency in Microsoft Office products with a key focus on Word, Excel and Outlook; experience with SharePoint is a plus<b>.</b> Proficiency in use of databases.</li><li><b>
Qualities</b>: Personal belief in Riley Children&rsquo;s Foundation vision, mission, core values and strategic direction. Results oriented. Ability to work under pressure and effectively prioritize a varied and diverse workload. Inquisitive and sharp minded. Self-motivating and self-starting. Perseverance. Highly energetic. Optimistic and positive. Team player. Must adhere to the highest ethical standards. Professional demeanor.</li></ul></div></div>

Community Engagement Manager

<div></div><div><div><h1 class="jobSectionHeader"><b>Position Purpose</b></h1></div><p>
The People Operations Specialist plays a key operational role supporting the employee lifecycle and day-to-day workplace experience. This position supports Human Resources (HR), Talent Development (TD), Facilities, and End-User Information Technology (IT) to ensure employees are onboarded smoothly, supported consistently, and able to do their best work in a well-run environment. The Specialist is highly organized, service-oriented, and comfortable juggling multiple priorities with discretion and attention to detail.</p><div></div><div><h1 class="jobSectionHeader"><b><br>
Key Reponsibilities</b></h1></div><div><ul><li><b>
Human Resources</b></li></ul></div><div><ul><li><b>
Employee Support:</b> Serve as a first point of contact for employee questions and requests; triage inquiries and escalate as appropriate.</li><li>
Support core HR processes including:<ul><li>
New hire paperwork, employee file maintenance, and data accuracy in HRIS and other HR systems</li><li>
Offer letter coordination and onboarding/offboarding administration</li><li>
Process background and professional reference checks</li><li>
Status changes (promotions, leaves, terminations) documentation and workflow tracking</li><li>
Open enrollment, Annual Reviews, Employee Immunizations</li></ul></li><li>
Coordinate benefits and leave administration support (e.g., enrollment materials, vendor communications, tracking documentation) in partnership with HR leaders/benefits brokers.</li><li>
Assist with compliance-related tasks (I-9/E-Verify processes as applicable, policy acknowledgements, required training tracking, poster compliance coordination, etc.).</li><li>
Support HR programs such as recognition, engagement surveys, anniversaries, and culture initiatives.</li><li>
Maintain confidential employee records and uphold privacy standards in all interactions.</li></ul></div><div></div><div><ul><li><b><br>
Talent Development</b></li></ul></div><div><ul><li><b>
Learning Session Support:</b> Coordinate logistics, including scheduling sessions, booking rooms, sending invitations, ordering food, and tracking attendance/completions.</li><li>
Support facilitation needs (materials preparation, printing, supplies, room setup for sessions).</li><li><b>
360 Coordination:</b> Collect 360 rater lists from each participant. Coordinate all 360 scheduling (including individual coaching sessions), manager briefings, kick-offs, and group sessions.</li><li><b>
Learning Management System (LMS):</b> Set up learning sessions, enrollments, and communications in LMS. Maintain training sign-ups, completions, and staff records.</li><li>
Track metrics for participation and completion and prepare basic reports for leaders.</li><li>
Create and manage project portals (e.g., TalentSmartEQ, Blanchard Exchange) when required.</li><li>
Maintain updates to talent resources such as Career Maps (staff-facing visual resources).</li><li>
Support professional development request process (form collection, coordinating approvals, tracking, logistics).</li></ul></div><div></div><div><ul><li><b><br>
Facilities &amp; Workplace Experience</b></li></ul></div><div><ul><li><b>
Office Liaison:</b><b> </b>First point of contact for building services (Security, Parking, Maintenance) and for staff with Facilities inquiries.</li></ul></div><div><ul><li>
Coordinate workplace operations to support a safe, functional, and welcoming environment:<ul><li>
Requesting and creating office access badges, keys, administration of workstation reservation software,</li><li>
Office supply ordering and inventory management,</li><li>
Conference room readiness, overall office presentation.</li></ul></li><li>
Submit and track facilities requests (e.g., repairs, maintenance, security) with building management and vendors.</li>
Partner with People Operations Manager as needed to support incident reporting, emergency procedures communication, and basic compliance tracking.<br>
<li>
</li></ul></div><div><ul><li><b>
End-User IT Support</b></li></ul></div><div><ul><li><b>
End-user IT provisioning and access:</b> Liaise with IT providers for staff onboarding/offboarding and ongoing operations<ul><li>
Ensure onboarding staff receive the appropriate systems access</li><li>
Coordinate ordering of new end-user equipment, as needed</li><li>
Hardware return logistics and deprovisioning completion</li></ul></li><li>
Maintain and reconcile IT asset inventory records and assist with lifecycle tracking.</li><li><b>
Daily Operations:</b> Support the People Operations Manager with the implementation and administration of end-user information technology services for the organization.<br>
</li></ul></div><div><ul><li><b>
Administrative</b></li></ul></div><ul><li><b>
Meetings: </b>Prepare for and actively participate in all Riley Children&rsquo;s Foundation meetings as appropriate. Ensure expectations and tools for meeting agendas and follow-up are implemented.</li><li><b>
Budget</b>: Work with your officer/direct manager to develop, manage and monitor the budget, staying within overall budget guidelines.</li><li><b>
Technology</b>: Understand and effectively use the technology available at the Riley Children&rsquo;s Foundation.</li><li><b>
Compliance</b>: Ensure strict compliance with all Foundation policies, as well as local, state and federal laws that govern business practices.</li></ul><div></div><div><ul><li><b><br>
Other Duties as Assigned</b></li></ul></div><div><ul><li><b>
Riley Children&rsquo;s Foundation events</b>: Participate in Riley Children&rsquo;s Foundation events as requested.</li><li>
Other duties as assigned.</li></ul></div><div></div><div><h1 class="jobSectionHeader"><b><br>
Education and Experience</b></h1></div><div>
To perform this job successfully, an individual must have the following education and/or experience.</div><div><ul><li><b>
Education</b>: Bachelor&rsquo;s degree is required with a concentration in Human Resources, Business, or Behavioral Science field preferred. Working knowledge of HRIS, talent management, and end-user IT systems. Experience with benefits coordination strongly preferred.</li></ul></div><ul><li><b>
Experience</b>: Minimum of 2 to 4 years of experience in areas including HR, organization development, end-user IT, and facilities, preferably in a non-profit/fundraising environment.</li></ul><div><ul><li><b>
Skills</b> Exceptional customer service approach. Individual must be exceedingly well organized and have high attention to detail. The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role. Exceptional written and verbal communication skills. Demonstrated success in a &ldquo;best practice&rdquo; human resource function. Proficiency in Microsoft Office products with a key focus on Word, Excel and Outlook; experience with SharePoint is a plus<b>.</b> Proficiency in use of databases.</li><li><b>
Qualities</b>: Personal belief in Riley Children&rsquo;s Foundation vision, mission, core values and strategic direction. Enthusiastic about working with children and families. Results oriented. Ability to work independently under pressure and effectively prioritize a varied and diverse workload. Creative and resourceful. Inquisitive and sharp minded coupled with demonstrated aptitude for strategic donor or customer experience strategy. Self-motivating and self-starting. Ability to take quiet pride in one&rsquo;s work. Perseverance. Optimistic and positive. Team player. Must adhere to the highest ethical standards. Professional demeanor. Occasional evening and weekend work.</li></ul></div></div>

People Operations Specialist

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