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loyalty program manager

Property Shop Investment LLC

Summary of the Current RoleResponsible for managing strategic partnerships, negotiating terms &amp; conditions, vendor relations within the PSI Loyalty Program, driving loyalty team to achieve monthly sales revenue, measuring team&rsquo;s KPI&rsquo;s and performance, tracking and reporting monthly loyalty transactions, and cross-departmental collaboration to deliver measurable value to PSI clients and loyalty partners.Key Responsibilities:1. Loyalty Program Growth &amp; Vendor Relations2. Program Operations &amp; Financial Coordination3. Design Team Support4. CRM &amp; Data Integrity Insurance5. Sales Enablement &amp; Internal Collaboration6. Quality Assurance &amp; Client Experience7. Marketing &amp; Strategic DevelopmentKey Performance Indicators (KPIs): <ul><li>Monthly and quarterly revenue generated through the Loyalty Program.</li><li>Partners acquisition and retention.</li><li>Data accuracy percentage between CRM and Finance.</li><li>Client satisfaction and internal response efficiency.</li><li>Number of projects referred and successfully executed.</li><li>Quality of cross-departmental coordination and reporting accuracy.</li></ul>Skills &amp; Competencies: <ul><li>Strong communication, negotiation, coordination, and analytical abilities.</li><li>Deep understanding of CRM systems and financial reporting processes.</li><li>Vendor management and partnership development skills.</li><li>Creative and strategic thinking</li><li>Attention to detail and a high sense of accountability</li></ul>Job location: Saadiyat Island, Abu dhabiJob Type: Full-time

Chief Executive Coordinator (Arabic Speaker)

Company: Property Shop Investment (PSI) Location: Abu Dhabi, UAEJob SummaryProperty Shop Investment (PSI) is looking for an experienced Loyalty Programme &amp; Vendor Relations Coordinator to manage strategic partnerships and support the growth of our Loyalty Program. This role works closely with senior management and cross-functional teams to deliver premium client experiences and maintain PSI&rsquo;s service excellence.Key Responsibilities<ul><li>Source, onboard, and manage loyalty partners, including negotiation of agreements and commission structures.</li><li>Maintain strong relationships with premium vendors and oversee renewals and performance reviews.</li><li>Coordinate with Marketing, Sales, Business Development, Design, Finance, and CRM teams for smooth execution of loyalty initiatives.</li><li>Support marketing campaigns, promotional materials, and digital content for loyalty programs.</li><li>Conduct loyalty program presentations for Sales and Resale teams.</li><li>Assign furnishing and design-related projects to Interior Designers as received from Sales teams.</li><li>Visit partner showrooms and conduct quality checks on products and services.</li><li>Develop new partnership ideas to enhance the value of the Loyalty Program.</li></ul>Requirements<ul><li>Experience in loyalty programs, vendor relations, partnerships, or similar coordination roles.</li><li>Strong negotiation, communication, and stakeholder management skills.</li><li>Multilingual communication skills preferred.</li><li>Experience working with CRM systems and cross-functional teams.</li><li>Ability to work in a fast-paced, luxury-driven environment with strong attention to detail.</li></ul>What We Offer<ul><li>High-visibility role with exposure to senior leadership.</li><li>Opportunity to work in a luxury real estate environment.</li><li>Career growth in a dynamic and professional organization.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED15,000.00 per month

Loyalty Programe and Vendor Relations Coordinator

Summary of the Current RoleResponsible for managing strategic partnerships, negotiating terms &amp; conditions, vendor relations within the PSI Loyalty Program, driving loyalty team to achieve monthly sales revenue, measuring team&rsquo;s KPI&rsquo;s and performance, tracking and reporting monthly loyalty transactions, and cross-departmental collaboration to deliver measurable value to PSI clients and loyalty partners.Key Responsibilities:1. Loyalty Program Growth &amp; Vendor Relations2. Program Operations &amp; Financial Coordination3. Design Team Support4. CRM &amp; Data Integrity Insurance5. Sales Enablement &amp; Internal Collaboration6. Quality Assurance &amp; Client Experience7. Marketing &amp; Strategic DevelopmentKey Performance Indicators (KPIs):<ul><li>Monthly and quarterly revenue generated through the Loyalty Program.</li><li>Partners acquisition and retention.</li><li>Data accuracy percentage between CRM and Finance.</li><li>Client satisfaction and internal response efficiency.</li><li>Number of projects referred and successfully executed.</li><li>Quality of cross-departmental coordination and reporting accuracy.</li></ul>Skills &amp; Competencies:<ul><li>Strong communication, negotiation, coordination, and analytical abilities.</li><li>Deep understanding of CRM systems and financial reporting processes.</li><li>Vendor management and partnership development skills.</li><li>Creative and strategic thinking</li><li>Attention to detail and a high sense of accountability</li></ul>Job location: Saadiyat Island, Abu dhabiJob Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Can you join us immediately?</li></ul>Experience:<ul><li>Business Development: 3 years (Required)</li></ul>Language:<ul><li>fluent English and Arabic (Required)</li></ul>

Business Development Executive - Vendor Management

Job SummaryProperty Shop Investment (PSI) is seeking an experienced and high-performing Loyalty &amp; Partnerships Executive Coordinator to manage strategic vendor partnerships and support the growth of our Loyalty Program. This role works closely with senior leadership and cross-functional teams to deliver premium client experiences and maintain PSI&rsquo;s high service standards.Key Responsibilities<ul><li>Acquire and onboard new loyalty partners, including negotiation of agreements, commission structures, terms, and conditions</li><li>Manage and maintain relationships with strategic and premium vendors</li><li>Coordinate closely with the Marketing team on content creation, campaign planning, website enhancements, and loyalty initiatives</li><li>Support the development of promotional materials and digital collaterals for client engagement through Sales teams</li><li>Oversee client interactions and ensure service delivery aligns with PSI&rsquo;s service-level standards</li><li>Coordinate internally with Business Development, Marketing, Design, Finance, and CRM teams for seamless execution</li><li>Receive projects from Sales teams and assign furnishing and design projects to Interior Designers</li><li>Conduct loyalty program presentations and pitch sessions for Sales and Resale teams to drive engagement and referrals</li><li>Gather feedback from Design teams to identify and onboard new loyalty suppliers</li><li>Maintain regular communication with existing vendors, manage renewals, and conduct performance evaluations</li><li>Develop new partnership ideas and initiatives to enhance the value and reach of the Loyalty Program</li><li>Conduct partner showroom visits and perform quality checks on product offerings</li></ul>Requirements<ul><li>Proven experience in loyalty programs, partnerships, vendor management, or executive coordination</li><li>Fluency in communication skills (Multilinguistic)</li><li>Strong negotiation, communication, and stakeholder management skills</li><li>Experience working with CRM systems and cross-functional teams</li><li>Ability to operate in a fast-paced, luxury, and performance-driven environment</li><li>High attention to detail and strong organizational skills</li></ul>What We Offer<ul><li>Executive-level exposure and high-visibility role</li><li>Opportunity to work in a luxury real estate environment</li><li>Fast-paced growth and career development</li><li>Collaborative and professional work culture</li></ul>Send your Cv to mansi.mehta@psinv.net or directly apply here.Job Type: Full-timePay: AED10,000.00 - AED12,000.00 per month

Chief Business Development Coordinator

We are looking for a dynamic and driven Senior Business Development Executive to join our team. As a key player in the development and execution of business strategies, you will be responsible for handling B2B partnerships and corporate alliances across the UAE and international markets. This role requires an Arabic speaker to effectively communicate and foster relationships with clients and partners in the region and beyond.Key Responsibilities:<ul><li>B2B Partnerships &amp; Corporate Alliances:</li><li>Manage and build strong relationships with business partners across UAE and international markets.</li><li>Lead partnership proposal and agreements finalization, ensuring mutual growth and alignment.</li><li>Oversee strategic partnerships, negotiations, and long-term corporate alliances.</li><li>Business Strategy &amp; Protocols:</li><li>Set business strategies and protocols to enhance the company&rsquo;s internal development.</li><li>Develop market entry strategies using data research and analysis to expand the company's reach in key regions.</li><li>Event Planning &amp; Activation:</li><li>Lead the planning and management of international events and activations to support business objectives.</li><li>Represent the company at high-level meetings with UAE developers and maintain effective communication with key stakeholders.</li><li>Sales &amp; Conversion:</li><li>Oversee the entire sales and conversion process for both international and local clients, from initial contact to deal closure.</li><li>Use outbound sales techniques such as cold calling, email campaigns, and on-site company visits to reach potential clients and partners.</li><li>Negotiate pricing with international and local clients, balancing competitive offers with company goals.</li><li>Customer Relationship &amp; Loyalty Program Management:</li><li>Lead the company&rsquo;s Loyalty Program, managing the full cycle from partner agreements to strategic collaborations and customer relationship management.</li><li>Collaborate with Marketing, CRM, Sales, and other internal departments to ensure seamless execution of loyalty strategies.</li><li>Monitor program ROI and performance, providing insights and reports for management review.</li><li>Drive loyalty strategy development, enhancing customer engagement and partner value.</li><li>Post-Sale Activities &amp; After-Sales Support:</li><li>Implement effective post-sale practices to ensure customer satisfaction and drive repeat business.</li><li>Provide after-sales support, coordinating with internal departments to resolve any customer-related issues.</li><li>Cross-Cultural Client Management:</li><li>Manage international clients across diverse regions, using fluency in Arabic, English, and Turkish to build strong relationships and conversions.</li><li>Conduct educational lectures and business seminars to increase awareness among international entrepreneurs and businessmen.</li><li>Performance &amp; Results:</li><li>Consistently achieve high conversion rates for international clients and exceed sales targets.</li><li>Attend out-of-city events and meetings for prospective collaborations and partnerships.</li><li>Use data from Google Ads and CRM systems weekly to inform decisions on lead targeting, sales strategies, and market trends.</li><li>Negotiation &amp; Contract Management:</li><li>Negotiate deals and finalize contracts, ensuring compliance with company policies and legal standards.</li><li>Prepare and revise sales contracts as necessary, while ensuring alignment with business goals.</li></ul>Qualifications:<ul><li>Fluency in Arabic, English, and Turkish is required.</li><li>Proven experience in B2B business development, corporate alliances, and partnerships.</li><li>Strong experience in outbound sales and lead generation techniques.</li><li>Demonstrated success in managing and executing loyalty programs.</li><li>Excellent negotiation and contract management skills.</li><li>Ability to work across multiple departments and regions effectively.</li><li>Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.</li></ul>Interested candidates are invited to send their CV to austine.anzaldo@psinv.net.Job Type: Full-time

Senior Business Development Executive (Arabic Speaker)

Wio Bank

<div>
 
 About Wio
 
 
 
 Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.
 
 
 
 Role Overview
 
 
 
 The
 
 Portfolio Manager for Cards
 
 at Wio Bank drives end-to-end growth across acquisition, activation, spend, and balance expansion for both Retail and SME card propositions.
 
 
 Working closely with the Head of Cards, this role shapes Wio&rsquo;s next-generation card ecosystem&mdash;launching digital-first propositions, co-branded cards and multi-currency loyalty experiences. The role is central to scaling our card portfolio through data-led decision making, ecosystem partnerships, and seamless digital journeys.
 
 
 
 What You'll Be Responsible For
 
 
 
 <ul>
 <li>
 Drive card acquisition, activation, spend per active, and revolving balances.
 </li>
 <li>
 Support in the launching of co-branded cards, Jaywan card, and multi-currency loyalty propositions.
 </li>
 <li>
 Build acquisition partnerships with platforms, aggregators, and segment heads.
 </li>
 <li>
 Collaborate with Visa &amp; Mastercard on funding, insights, and product development.
 </li>
 <li>
 Partner with Credit to optimize approval rates and risk frameworks.
 </li>
 <li>
 Collaborate with POs, Tech, and Ops to ensure seamless fulfilment and servicing.
 </li>
 <li>
 Ensure full compliance with Central Bank regulations and scheme requirements.
 
 
 </li>
 </ul>
 
 What Are We Looking For
 
 
 
 <ul>
 <li>
 8&ndash;15 years in cards, payments, digital banking, or fintech with strong portfolio growth or product ownership experience.
 </li>
 <li>
 Deep understanding of card economics, loyalty programs, scheme operations, risk, and digital acquisition funnels.
 </li>
 <li>
 Proven experience scaling portfolios and launching digital or co-branded card propositions.
 </li>
 <li>
 Strong cross-functional collaboration&mdash;comfortable working with Product, Tech, Design, Credit, Data, and Ops teams in an agile environment.
 </li>
 <li>
 Analytical and data-driven with excellent communication, stakeholder management, and leadership capabilities.
 
 
 </li>
 </ul>
 
 Success Criteria
 
 
 
 <ul>
 <li>
 Growth in digital acquisition, approval rates, and funded accounts.
 </li>
 <li>
 Higher spend per active, engagement, and share-of-wallet.
 </li>
 <li>
 Increase in revolving balances, yield, and profitability.
 </li>
 <li>
 Successful launch and adoption of co-brands, Jaywan, and loyalty propositions.
 </li>
 <li>
 Improved NPS, digital journey performance, and servicing efficiency.
 </li>
 <li>
 Incremental acquisition volumes from ecosystem and digital partners.
 </li>
 </ul>
</div>

Portfolio Manager (Cards)

IZIL Beauty

Job Title: Retail Sales Team Lead - FemaleDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerJob Summary -The Retail Sales Team Lead plays a pivotal role in driving sales performance, overseeing daily store operations, and delivering an exceptional customer experience. This role requires strong leadership skills to mentor and guide the sales team, ensuring optimal execution of company goals while maintaining high service standards.Key ResponsibilitiesSales Leadership &amp; Customer EngagementLead the sales team to consistently achieve individual and store sales targets, maximizing every sales opportunity.Provide outstanding customer service that exceeds expectations, fostering loyalty and repeat business.Identify customer needs and offer informed recommendations on product benefits, features, pricing, and availability.Handle escalated customer inquiries, ensuring prompt and effective resolution.Train and mentor junior team members, offering support and guidance as needed.Store Operations &amp; Team SupportOversee daily store activities, ensuring smooth and efficient operations.Perform till duties, including transaction processing, refunds, and price adjustments.Maintain accurate records of customer orders, special requests, and repairs, ensuring timely fulfillment.Act as a keyholder, assisting with store security and operational needs when required.Step in for the Assistant Manager or Store Manager as needed, ensuring seamless leadership continuity.Maintain accurate stock records and monitor inventory levels, addressing discrepancies proactively.Compliance &amp; Risk ManagementAdhere to company policies regarding cash handling, stock security, and customer data management.Ensure compliance with safety and security procedures, promptly reporting potential hazards to the Store Manager.Capture and input customer data into the company database to drive loyalty and engagement.Continuous Improvement &amp; TrainingActively participate in training programs and store meetings to stay updated on industry trends and company objectives.Proactively identify areas for operational improvement and recommend strategic solutions.Retail Sales LeadImplement innovative customer service initiatives to enhance the shopping experience.Skills &amp; QualificationsProven ability to lead, train, and motivate a sales team to achieve targets.Exceptional multitasking skills, effectively managing competing priorities in a fast-paced environment.Strong analytical and problem-solving abilities, with a proactive approach to customer service and risk management.Excellent communication skills with a professional, customer-centric attitude.Highly adaptable, with a willingness to embrace change and drive innovation.Self-motivated, confident, and enthusiastic with a passion for delivering excellence.Why Join Us?As a Retail Sales Team Lead at IZIL, you will play a crucial role in shaping the store&rsquo;s success. This position offers the opportunity to develop leadership skills, contribute to a dynamic retail environment, and be part of a growing brand committed to excellence in customer service and sales performance.Job Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul>Job Type: Full-timePay: AED6,500.00 per monthExperience:<ul><li>Must have Experience in Cosmetics : 2 years (Preferred)</li></ul>

Retail Sales Lead - Female

Explore 645+ Loyalty program manager in Abu Dhabi this January. Find roles across top companies and apply now to boost your career.