sales manager

office manager

operations manager

general manager

front desk receptionist

manager front office

Andaz

<div><div>Summary<div>
 As an Assistant Manager Front Office, you are responsible for the efficient running of the department in accordance with Hyatt corporate strategies and brand standards, whilst meeting colleague, guest, and owner expectations. You are expected to effectively manage the day-to-day operation and lead the team resourcefully to achieve departmental goals.

</div></div><div>Qualifications<div>
Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office/Guest Relations in a hotel. Ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible.
Language Preferences : Arabic</div></div></div>

ASSISTANT MANAGER FRONT OFFICE

InterContinental Hotels Group

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Night Manager is responsible for overseeing all hotel operations during the night shift. Acting as the Manager on Duty, this role ensures smooth front office operations, handles guest relations, manages the night audit, and ensures the safety, security, and comfort of all guests and colleagues. 1. Front Office Operations <ul> <li>Supervise all front office activities during the night, including reception, guest services, concierge, and bell desk.</li> <li>Manage late check-ins, early check-outs, and guest requests with efficiency and professionalism.</li> <li>Ensure a seamless and welcoming guest experience in line with voco brand standards.</li> </ul> 2. Night Audit & Financial Duties <ul> <li>Oversee and perform the nightly audit process, ensuring all financial transactions are reconciled.</li> <li>Prepare end-of-day reports for management, including revenue, occupancy, and room statistics.</li> <li>Monitor billing and guest folios to ensure accuracy.</li> </ul> 3. Guest Relations & Service <ul> <li>Act as the primary contact for all guest inquiries, complaints, or emergencies during the night.</li> <li>Handle VIP arrivals and special requests with personalized attention.</li> <li>Resolve issues effectively while maintaining high levels of guest satisfaction.</li> </ul> 4. Safety, Security & Emergency Management <ul> <li>Conduct regular security rounds of the property to ensure a safe environment.</li> <li>Respond promptly to any incidents, alarms, or emergencies.</li> <li>Ensure compliance with health, safety, and fire regulations.</li> </ul> 5. Team Leadership & Communication <ul> <li>Lead, train, and support night-shift colleagues, ensuring high performance and service standards.</li> <li>Conduct nightly briefings and ensure effective communication with the day-shift management team.</li> <li>Delegate responsibilities efficiently to ensure all tasks are completed.</li> </ul> 6. Administrative & Reporting <ul> <li>Maintain accurate incident reports, logs, and shift handover notes.</li> <li>Assist with scheduling, roster planning, and operational requirements as needed.</li> <li>Ensure compliance with hotel policies, procedures, and service standards.</li> </ul> Requirements <ul> <li>Previous experience as a Night Manager or Supervisor in a luxury hotel environment.</li> <li>Strong knowledge of front office operations and night audit procedures.</li> <li>Excellent communication, leadership, and problem-solving skills.</li> <li>Ability to remain calm and professional in high-pressure situations.</li> <li>Proficiency in hotel property management systems (Opera or similar).</li> <li>Flexibility to work overnight shifts, weekends, and holidays.</li> <li>Guest-focused and service-oriented mindset.</li> <li>Strong attention to detail and accuracy.</li> <li>Leadership and team management.</li> <li>Financial and analytical skills.</li> <li>Ability to handle emergencies with confidence.</li> </ul> Benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.<img src="https://www.jobg8.com/Tracking.aspx?cVAb9OF4hnqudQp2V%2bjUB61ghH7kCsfzz" width="0" height="0" />

Franchise Hotel - Night Manager - Front Office

Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Nestled at the tip of a peninsula at the heart of Dubai&rsquo;s most exclusive private beach, Jumeirah Marsa Al Arab is the city&rsquo;s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82-berth superyacht marina, a state-of-the-art spa and fitness center and a wide range of curated dining experiences. With its avant-garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave-shaped Jumeirah Beach Hotel and the iconic sail-inspired Jumeirah Burj Al Arab.&nbsp;
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for
 
 Assistant Manager
 
 
 
 to join our
 
 Front Office
 
 Team at
 
 Jumeirah Marsa Al Arab
 
 . The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Manage VIP arrivals and guest preferences by coordinating with relevant departments and ensuring accurate guest profile records.
 </li>
 <li>
 Organize timely delivery of VIP amenities and spot-check long-staying guests' amenities for quality assurance.
 </li>
 <li>
 Coordinate with the Reservations Department to action guest preference forms and update arrival checklists accordingly.
 </li>
 <li>
 Ensure expedited check-in process for Limousine arrivals and prioritize room readiness.
 </li>
 <li>
 Oversee preparation of welcome folders, welcome cards, and offer Cold/Hot scented towels and welcome drinks to all guests upon arrival.
 </li>
 <li>
 Supervise lobby greeters and Guest Relations team, always ensuring their presence and availability in the lobby.
 </li>
 </ul>
 
 
 
 About you:
 
 
 &nbsp;
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 A few years of work experience in the same role preferably with an international luxury hospitality company
 </li>
 <li>
 Software competencies &ndash; Microsoft Office programs (Intermediate | Advanced)
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Fluency in English; additional language skills are a plus
 </li>
 <li>
 Project Management Skills is a benefit
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Assistant Manager - Front Office - Jumeirah Marsa Al Arab

Accor Group

Job Title Assistant Front Office Manager Luxury Floating Hotel Operations Dubai, UAE Job Description Assistant Front Office Manager Luxury Floating Hotel Operations Dubai, UAE Position Overview We are seeking an experienced Assistant Front Office Manager to join the team at the iconic Queen Elizabeth II (QE2), Dubai s only floating hotel. This role supports the Front Office Manager in overseeing daily front office operations, supervising team members, ensuring exceptional guest service, and maintaining efficient communication with other departments. You will be instrumental in delivering a high standard of hospitality that reflects the QE2 s unique heritage and luxury positioning. Job Details Job Location: Dubai, UAE Industry: Hospitality / Travel Function: Guest Services / Front Office Gender: Any Candidate Nationality: Any Job Type: Full Time What You ll Do * Supervise and delegate duties to front office team members, preparing and managing weekly work schedules. * Ensure proper room allocation, verify guest details, and confirm payment methods. * Monitor team attendance, manage leave calendars, and ensure adequate staffing. * Suggest operational improvements to enhance service standards. * Plan and organize regular training sessions on courtesy, efficiency, and job knowledge. * Maintain effective communication and cooperation between the front office and other departments. * Oversee night shift operations, ensuring completion of reports, system checks, and date changes as per standards. * Liaise with housekeeping to ensure room readiness and guest requirements are met. * Review reservation details prior to guest arrivals and update Opera system as needed. * Conduct daily briefings and personally check special room requests before guest arrivals. * Handle and resolve guest complaints while anticipating needs to deliver personalized service. * Ensure guest records and documentation are accurate and up to date. Ideal Profile * Proven leadership experience in a front office or guest services supervisory role. * Proficient in Microsoft Windows applications and Opera PMS. * Professional appearance and demeanor. * Strong interpersonal, communication, and problem-solving skills. * Highly responsible, reliable, and able to work under pressure in a fast-paced environment. * Collaborative mindset with a focus on guest satisfaction. Why Join Us * Work in one of Dubai s most unique luxury hospitality landmarks. * Be part of a brand that blends heritage with modern luxury. * Competitive salary and benefits package. * Opportunities for professional growth and career development.

Assistant Front Office Manager Luxury Floating

Position Overview We are seeking an experienced Assistant Front Office Manager to join the team at the iconic Queen Elizabeth II (QE2), Dubai s only floating hotel. This role supports the Front Office Manager in overseeing daily front office operations, supervising team members, ensuring exceptional guest service, and maintaining efficient communication with other departments. You will be instrumental in delivering a high standard of hospitality that reflects the QE2 s unique heritage and luxury positioning. Job Details Job Location: Dubai, UAE Industry: Hospitality / Travel Function: Guest Services / Front Office Gender: Any Candidate Nationality: Any Job Type: Full Time What You ll Do * Supervise and delegate duties to front office team members, preparing and managing weekly work schedules. * Ensure proper room allocation, verify guest details, and confirm payment methods. * Monitor team attendance, manage leave calendars, and ensure adequate staffing. * Suggest operational improvements to enhance service standards. * Plan and organize regular training sessions on courtesy, efficiency, and job knowledge. * Maintain effective communication and cooperation between the front office and other departments. * Oversee night shift operations, ensuring completion of reports, system checks, and date changes as per standards. * Liaise with housekeeping to ensure room readiness and guest requirements are met. * Review reservation details prior to guest arrivals and update Opera system as needed. * Conduct daily briefings and personally check special room requests before guest arrivals. * Handle and resolve guest complaints while anticipating needs to deliver personalized service. * Ensure guest records and documentation are accurate and up to date. Ideal Profile * Proven leadership experience in a front office or guest services supervisory role. * Proficient in Microsoft Windows applications and Opera PMS. * Professional appearance and demeanor. * Strong interpersonal, communication, and problem-solving skills. * Highly responsible, reliable, and able to work under pressure in a fast-paced environment. * Collaborative mindset with a focus on guest satisfaction.

Assistant Front Office Manager

Minor International

<div>Oversee daily front office operations, including check-in/check-out procedures, guest services, and concierge activities<ul><li>Collaborate with department heads to ensure smooth interdepartmental communication and guest satisfaction</li><li>Lead, mentor, and motivate the front office team to maintain high standards of service excellence</li><li>Handle guest concerns and complaints with professionalism and empathy, ensuring timely resolution</li><li>Monitor and analyze key performance indicators, implementing strategies for continuous improvement</li><li>Assist in managing front office budgets, controlling costs, and optimizing revenue</li><li>Ensure compliance with hotel policies, procedures, and safety regulations</li><li>Participate in the development and implementation of new service initiatives</li><li>Act as the manager on duty during assigned shifts, making critical decisions as needed</li><li>Support the Front Office Manager in strategic planning and team development activities</li></ul></div>

Saadiyat Rotana Resort &...

Job DescriptionWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As Director of Front Office you are responsible for all pertinent matters affecting guest service and hotel operations and to maximize hotel revenue while deliver excellence at every opportunity. The role involves controlling the availability of rooms and the day-to-day functions of the Front Office, such as handling guest arrival and departure, information requests and will include key responsibilities such as- Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those market segments, which will maximize hotel room, food &amp; beverage and other revenues where applicable Maintain a high performance standard among guest contact employees to ensure they are knowledgeable, friendly and courteous at all times Inform the management via reports about the results of trends or guest impressions and problems in the hotel affecting the guest or the operation Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving guest appropriately Participate in decisions involving occupancy goals, marketing strategies and development of ratesSkillsEducation, Qualifications &amp; ExperiencesYou must be a college / university degree graduate with a minimum of two years experiences in a similar role. You should be a computer literate with working knowledge of hotel property management systems such as Opera; understand sales systems such as Micros and with the ability to communicate English clearly, fluently and effectively in writing and reading.Knowledge &amp; CompetenciesThe ideal candidate will be a hands-on professional with a solid front office background and excellent customer relations, problem solving and time management skills

Director of Front Office

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ASSISTANT MANAGER FRONT OFFICE

Franchise Hotel - Night Manager - Front Office

Assistant Manager - Front Office - Jumeirah Marsa Al Arab

Assistant Front Office Manager Luxury Floating

Assistant Front Office Manager

Assistant Front Office Manager

Director of Front Office