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manager of business operations

Tamkeen Human Resource (THR)

<div>
 
 
 Job Summary
 
 
 
 The Business Unit Operations Manager is responsible for overseeing the operational activities related to manpower sourcing within the business unit. This role encompasses manpower planning, logistics, administration, customer contract management, and overall branch management. The Operations Manager ensures that all operational processes are efficient, compliant, and aligned with the organization's strategic goals, while also maintaining high levels of customer satisfaction and workforce relations.
 
 
 
 
 
 
 
 
 
 Main Duties and Responsibilities of the job
 
 
 
 
 Strategic Duties:
 
 
 <ul>
 <li>
 Developing the department&rsquo;s work plan and assigning related activities to serve the achievement of the department&rsquo;s objectives.
 </li>
 <li>
 Setting the objectives and KPI&rsquo;s of the department.
 </li>
 <li>
 Supervising the implementation of the department&rsquo;s plans, monitoring workflow, and ensuring adherence to policies and procedures.
 </li>
 <li>
 Ensuring that work activities are carried out according to the pre-set performance goals and suggesting any necessary actions to the direct supervisor.
 </li>
 <li>
 Setting the estimated budgets for the department and participating in the determination of its budget requirements and expected expenses, in addition to following up on the department&rsquo;s expenditures in coordination with the finance division.
 </li>
 </ul>
 
 
 
 
 
 Technical and Executive Duties:
 
 
 <ul>
 <li>
 Maintaining solid and long-lasting relationships with existing clients through ensuring that service delivery meets the set requirements and standards, as well as building trust with them through maintaining professional business conduct and a win-win mindset.
 </li>
 <li>
 Ensuring well-established SME client&rsquo;s relationships and proper service delivery in all regions through overseeing operational activities and monitoring client&rsquo;s satisfaction, as well as approving renewal contracts.
 </li>
 <li>
 Establishing and developing internal support processes to facilitate service delivery in manner that ensures timely and efficient operations flow, leading ultimately to continuous and effective operations for the clients.
 </li>
 <li>
 Ensuring adequate coordination between the different function within the department through developing and implementing an operational plan in order to govern the operational activities related to the SMEs projects.
 </li>
 <li>
 Identifying effective communication channels, including email, instant messaging, phone, live chat, forums, and social networks; in order to ensure successful and efficient communication with the client and build a strong and long-lasting relationships.
 </li>
 <li>
 Attending calls, meetings, and communications with major clients in all regions and resolving any standing complex issues through taking prompt critical decisions when needed.
 </li>
 <li>
 Directing the development of deployment plans in all regions in order to ensure organized, prioritized and efficient deployment of manpower.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Experience Requirements:
 
 
 
 
 Education and Qualifications:
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Operations Management, Human Resources, or a related field; a Master&rsquo;s degree or MBA is preferred.
 </li>
 <li>
 Relevant certifications in operations management or project management are a plus.
 </li>
 </ul>
 
 
 Knowledge and Experiences:
 
 
 <ul>
 <li>
 10+ years of experience in operations management, preferably in the manpower sourcing or staffing industry.
 </li>
 <li>
 Proven experience in contract management, workforce planning, and logistics management.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 
 Language: English (Fluent).
 
 
 Computer: Proficiency in CRM software and Microsoft Office (Excel, Word, PowerPoint).
 
</div>

Business Operation Manager

Red Sea Global

<div>
 
 
 Redefining Land, Air, and Sea Travel&hellip; Elevating Destinations.
 
 
 
 
 
 
 Coastal Transportation Services Co., a Red Sea Global Subsidiary
 
 
 
 
 
 
 Coastal Transportation Services Company,
 
 a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.
 
 
 
 
 
 Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.
 
 
 
 
 
 We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world&mdash;one innovation at a time.
 
 
 
 
 
 
 Join our visionary team and help shape the future of transportation!
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Manager - Operations Planning will be responsible for overseeing strategic planning, operational efficiency, and resource optimization within Mobility Operations. This role will ensure seamless coordination of transport and logistics planning, enhance operational workflows, and drive data-driven decision-making to improve mobility services.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Operations Planning &amp; Strategy:
 
 
 <ul>
 <li>
 Develop and implement strategic plans to enhance mobility operations efficiency.
 </li>
 <li>
 Conduct operational analysis to identify bottlenecks and propose optimization solutions.
 </li>
 <li>
 Collaborate with cross-functional teams to align operations with business objectives.
 </li>
 <li>
 Monitor key performance indicators (KPIs) and ensure continuous improvement in service delivery.
 </li>
 </ul>
 
 
 
 
 
 Resource &amp; Logistics Management:
 
 
 <ul>
 <li>
 Oversee fleet planning, scheduling, and capacity management to ensure optimal utilization.
 </li>
 <li>
 Implement technology-driven solutions for route optimization and real-time monitoring.
 </li>
 <li>
 Ensure effective demand forecasting and resource allocation strategies.
 </li>
 <li>
 Coordinate with procurement and vendors to maintain service quality and cost efficiency.
 </li>
 </ul>
 
 
 
 
 
 Data-Driven Decision Making:
 
 
 <ul>
 <li>
 Utilize data analytics and business intelligence tools to track operational performance.
 </li>
 <li>
 Develop dashboards and reports to provide actionable insights for stakeholders.
 </li>
 <li>
 Implement predictive modeling techniques to enhance mobility operations planning.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk Management:
 
 
 <ul>
 <li>
 Ensure compliance with local and international transportation regulations.
 </li>
 <li>
 Develop risk management frameworks to address operational challenges and disruptions.
 </li>
 <li>
 Implement safety standards and sustainability initiatives within mobility operations.
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; Collaboration:
 
 
 <ul>
 <li>
 Lead and mentor a team of operations planners and analysts.
 </li>
 <li>
 Foster collaboration with internal and external stakeholders to drive operational excellence.
 </li>
 <li>
 Stay updated with industry trends and emerging technologies in mobility operations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Operations Management, Logistics, Business Administration, or a related field.
 </li>
 <li>
 7+ years of experience in operations planning, logistics, or mobility services.
 </li>
 <li>
 Expertise in fleet management, transport planning, and operational analytics.
 </li>
 <li>
 Proficiency in planning and optimization tools such as GIS, TMS, and BI platforms.
 </li>
 <li>
 Strong analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management abilities.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Certification in Transportation &amp; Logistics (e.g., CILT, APICS).
 </li>
 <li>
 Experience with AI/ML applications in mobility planning.
 </li>
 <li>
 Familiarity with sustainability practices in transportation.
 </li>
 </ul>
 
 
</div>

Manager - Operations Planning

MRSOOL

<div><h3 class="jobSectionHeader">Who Are We&#10067;</h3>
Step into the world of Mrsool&mdash;where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.
What sets Mrsool apart is its commitment to providing an unmatched &quot;order anything from anywhere&quot; experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery&mdash;no matter how far or remote the location may be.
But don&rsquo;t just take our word for it&mdash;Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence.
Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.<h3 class="jobSectionHeader">
The Job in a Nutshell</h3> 
We are looking for a Manager of Live Operations to join Ride Hiling. In this role, you will be responsible for overseeing day-to-day live operations, ensuring smooth execution, and maintaining high service quality across all operational channels. You will lead a team, collaborate with cross-functional stakeholders, and implement strategies to optimize operational efficiency and customer satisfaction. This position offers a unique opportunity to drive impact, influence processes, and contribute to the growth and success of the organization.
If you are passionate about operations management and eager to take on this rewarding role, we&rsquo;d love to hear from you. Apply today!<h3 class="jobSectionHeader">
What You Will Do</h3><ul>
<li>Oversee and manage day-to-day live operations to ensure smooth execution across all platforms.
</li><li>Lead, mentor, and develop a high-performing operations team.
</li><li>Monitor key performance metrics and implement improvements to enhance efficiency and service quality.
</li><li>Collaborate with cross-functional teams, including Customer Support, Product, and Engineering, to resolve operational challenges.
</li><li>Develop and enforce operational processes, best practices, and standards.
</li><li>Respond to critical incidents and coordinate rapid resolution to minimize impact on users.
</li><li>Drive initiatives that optimize workflow, enhance customer experience, and support business growth.</li>
</ul>Requirements<h3 class="jobSectionHeader">
What Are We Looking For&#10067;</h3><ul>
<li>Proven experience in operations management, preferably in ride-hailing, logistics, or tech-driven service industries.
</li><li>Strong leadership skills with experience managing and developing high-performing teams.
</li><li>Excellent problem-solving and decision-making abilities under pressure.
</li><li>Data-driven mindset with the ability to analyze metrics and implement operational improvements.
</li><li>Exceptional communication and collaboration skills to work with cross-functional teams.
</li><li>Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
</li><li>Strong customer focus and commitment to delivering high-quality service experiences.
</li></ul>Benefits<h3 class="jobSectionHeader">
What We Offer You&#10071;</h3><ul>
<li>Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility.</li>
<li>Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles.</li>
<li>Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.</li>
<li>Autonomy and Mentorship: You&rsquo;ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.</li>
<li>Working Hours: 5 days a week, 8 working hours and 1 hour lunch break.</li></ul></div>

Manager, Live Operations

Confidential Government

<div>
 
 
 Job Objective:
 
 
 
 To manage and coordinate business operations related to sales, marketing, customer service, and pricing, with the aim of enhancing commercial performance and achieving sustainable revenue growth.
 
 
 
 Tasks and Responsibilities:
 
 
 <ul>
 <li>
 Supervise daily business operations and improve workflows to ensure efficiency and effectiveness.
 </li>
 <li>
 Support sales and marketing teams by developing performance tools, reports, and data analysis.
 </li>
 <li>
 Manage and enhance the sales cycle from start to finish (proposals, contracts, invoicing, follow-ups).
 </li>
 <li>
 Prepare and develop pricing strategies, monitor commercial offers, and negotiate with key clients.
 </li>
 <li>
 Coordinate with other departments (such as finance, supply chain, and customer service) to ensure integration of operations.
 </li>
 <li>
 Analyze markets and business data to identify growth opportunities and improve performance.
 </li>
 <li>
 Create and update policies and procedures related to business operations.
 </li>
 <li>
 Develop and use systems and technologies (such as CRM, BI tools) to improve efficiency and decision-making.
 </li>
 <li>
 Prepare periodic reports for senior management outlining commercial performance, trends, and recommendations.
 </li>
 <li>
 Lead and motivate the business operations team and develop their skills.
 </li>
 </ul>
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Economics, or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 5-8 years of experience in business operations or sales management.
 </li>
 <li>
 Strong understanding of the sales cycle and business operations.
 </li>
 <li>
 Proficiency in CRM systems (such as Salesforce or Zoho) and data analysis software.
 </li>
 <li>
 High analytical and communication skills.
 </li>
 <li>
 Proficiency in English (written and spoken), along with Arabic.
 </li>
 </ul>
 
 
</div>

Commercial Operations Manager

Abunayyan Holding

<div>
 
 
 Job Title:
 
 Operations Director
 
 
 
 Location:
 
 Riyadh
 
 
 
 Job Purpose
 
 
 
 The Operations Director will lead and optimize the company&rsquo;s industrial and pump operations, ensuring operational efficiency, profitability, and compliance with quality and safety standards. With strong expertise in pump operation businesses, the role will focus on driving productivity, enhancing supply chain performance, and aligning day-to-day operations with the company&rsquo;s strategic goals.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute operational strategies to maximize efficiency, reduce costs, and ensure high-quality outcomes across pump operations and related industrial activities.
 </li>
 <li>
 Oversee end-to-end operations including
 
 pump production, service operations, supply chain, logistics, and maintenance
 
 .
 </li>
 <li>
 Drive continuous improvement initiatives (
 
 Lean, Six Sigma, Kaizen
 
 ) to optimize pump assembly, testing, and field service performance.
 </li>
 <li>
 Ensure compliance with
 
 ISO, safety, and pump industry standards
 
 , alongside company policies.
 </li>
 <li>
 Manage budgets, cost controls, and operational forecasts, ensuring profitability in pump service and spare parts business.
 </li>
 <li>
 Collaborate with HR, Finance, R&amp;D, and Quality to align pump operations with corporate objectives.
 </li>
 <li>
 Build and mentor high-performing teams, fostering operational excellence and accountability.
 </li>
 <li>
 Lead automation, digital transformation, and modern pump operation technologies to enhance business competitiveness.
 </li>
 <li>
 Establish and maintain strong vendor and client relationships within the pump sector to support sustainable growth.
 </li>
 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Industrial/Mechanical Engineering, Operations Management, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 
 15+ years of industrial operations
 
 experience, including
 
 extensive exposure in pump operations, maintenance, and service businesses
 
 , with at least
 
 7 years in leadership
 
 .
 </li>
 <li>
 Strong expertise in production processes, supply chain, and pump quality systems.
 </li>
 <li>
 Proficiency in Lean Manufacturing, Six Sigma, and continuous improvement.
 </li>
 <li>
 Excellent leadership, communication, and decision-making skills.
 </li>
 <li>
 Strong financial acumen and experience managing large budgets.
 </li>
 <li>
 ERP and operational data analysis proficiency.
 </li>
 <li>
 
 English &amp; Arabic is mandatory.
 
 </li>
 </ul>
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strategic &amp; Operational Leadership
 </li>
 <li>
 Pump Industry Expertise
 </li>
 <li>
 Continuous Improvement &amp; Efficiency
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Change &amp; Transformation Leadership
 </li>
 <li>
 Problem Solving &amp; Decision Making
 </li>
 </ul>
</div>

Head of Operations

supplai

<div>
 
 Operations Manager &ndash; Riyadh
 
 
 
 Location:
 
 
 Riyadh, Saudi Arabia
 
 
 
 
 Position:
 
 
 Full-time, on-ground
 
 
 
 
 
 
 About supplai
 
 
 
 supplai is Saudi Arabia&rsquo;s fastest-growing cold-chain LTL logistics platform, helping F&amp;B and FMCG businesses ship per pallet with full truckload speed, reduced costs, and no warehousing, all through a seamless digital experience.&nbsp;
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for an experienced
 
 
 Operations Manager
 
 
 to lead and scale our on-ground operations in Riyadh. This role is pivotal to ensuring operational excellence, building strong carrier and client relationships, and driving efficiencies that directly impact growth and profitability. The Operations Manager will oversee a team of Operations Champions, while working closely with our aispace platform and cross-functional teams to align operations with the company&rsquo;s broader objectives.
 
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 
 Lead and supervise the Operations Champions and aispace Admin team, providing guidance, coaching, and support in daily operations.
 
 </li>
 <li>
 
 Manage and strengthen carrier relationships, onboard new routes and carriers, and ensure efficient use of carrier capacity to maximize supplai&rsquo;s net revenue profitability.
 
 </li>
 <li>
 
 Oversee the accurate and timely entry of route information, vehicle details, and driver profiles into the aispace platform in coordination with the admin team.
 
 </li>
 <li>
 
 Ensure client satisfaction by supporting Operations Champions in resolving order fulfillment issues and addressing inquiries promptly.
 
 </li>
 <li>
 
 Develop and execute strategies to scale operations, including expansion into new cities in line with company growth plans.
 
 </li>
 <li>
 
 Monitor and analyze operational data, KPIs, and performance metrics to identify bottlenecks and drive continuous improvement.
 
 </li>
 <li>
 
 Collaborate with product and development teams to ensure operational requirements are reflected in new features and improvements.
 
 </li>
 <li>
 
 Drive a culture of efficiency, accountability, and high service quality across the operations team.
 
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Requirements
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.
 
 </li>
 <li>
 
 5-8 years of experience in logistics, operations management, or supply chain, ideally in fast-paced or tech-enabled environments.
 
 </li>
 <li>
 
 Strong leadership skills with proven experience managing teams and building operational processes.
 
 </li>
 <li>
 
 Excellent relationship management and communication skills in Arabic and English.
 
 </li>
 <li>
 
 Strong analytical mindset, comfortable with operational data and performance-driven decision-making.
 
 </li>
 <li>
 
 Tech-savvy, with hands-on experience using digital platforms for logistics or operations.
 
 </li>
 <li>
 
 Based in Riyadh with knowledge of the local logistics and carrier ecosystem.
 
 </li>
 </ul>
 
 
 
 
 Why Join supplai?
 
 <ul>
 <li>
 
 Be part of one of Saudi Arabia&rsquo;s most exciting logistics startups.
 
 </li>
 <li>
 
 Play a role in scaling operations that directly impact client satisfaction and business growth.
 
 </li>
 <li>
 
 Work in a fast-moving, purpose-driven environment where talent is trusted and rewarded.
 
 </li>
 <li>
 
 Opportunity to shape the future of logistics in the Kingdom and beyond.
 
 </li>
 </ul>
 
 
 
</div>

Operations Manager

Ultametallic

<div>
 
 
 Job Title:
 
 Business Unit Manager &ndash; Ultametallic | Hardox Wear Parts Center
 
 
 
 Location
 
 : Riyadh
 
 
 
 About the Role:
 
 
 
 We are seeking a hands-on and results-driven Business Unit Manager to lead Ultametallic &ndash; Authorized Hardox Wear Parts Center. The successful candidate will take ownership of both sales and workshop coordination in a lean and rebuilding organization. With direct oversight of sales engineers and workshop staff, this role requires balancing customer engagement, sales growth, and production efficiency. The Business Unit Manager will work closely with the assigned manager to align Ultametallic&rsquo;s performance with clear strategy and profitability goals.
 
 
 
 Key Responsibilities:
 
 
 
 1.	Lead sales engineers and workshop staff to achieve business growth and operational efficiency.
 
 
 2.	Oversee customer projects from site visit to delivery, including measurement, design coordination, and production follow-up.
 
 
 3.	Develop and implement sales strategies for Hardox wear parts and fabrication solutions.
 
 
 4.	Ensure customer orders are fulfilled on time and according to specifications.
 
 
 5.	Maintain strong customer relationships in mining, cement, and construction industries.
 
 
 6.	Support the preparation of quotations and cost calculations in coordination with design and sales engineers.
 
 
 7.	Coordinate workshop planning and resource allocation, ensuring smooth workflow despite lean staffing.
 
 
 8.	Monitor KPIs for sales, operations, and financial performance, with exposure to P&amp;L responsibility, and report results.
 
 
 
 Qualifications:
 
 
 
 &bull;	Bachelor&rsquo;s degree in mechanical/industrial engineering or business with a technical background.
 
 
 &bull;	7+ years of experience in steel fabrication, wear parts, or mining equipment, including at least 3 years in a supervisory or managerial role.
 
 
 &bull;	Experience in both sales and operations management within a lean or rebuilding organization is highly
 
 preferred.
 
 
 
 &bull;	Direct experience with Hardox or other wear-resistant steel solutions is an advantage.
 
 
 &bull;	Strong leadership, organizational, and communication skills.
 
 
 &bull;	Fluency in English required; Arabic proficiency preferred.
 
 
 &bull;	Valid driving license; willingness to travel to customer sites when required.
 
 
 
 Compensation &amp; Benefits:
 
 
 
 &bull;	Competitive salary package + Performance-based incentives linked to achievements.
 
 
 &bull;	Supportive and collaborative work environment.
 
 
 
 
</div>

Business Unit Manager

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