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manager of operations

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader">General Information
</h3></div></div><div><div><div><div>Ref #
</div><div>227854
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing Date: 2026-04-22</li></ul> 
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader">Description
</h3></div><div></div><div><div><div><div>About the Role:
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our lounges team as an Operations Manager - Al Maha Services who will manage a safe and cost-effective operation of Al Maha services and Al Maha lounges operations. Liaise with service suppliers and stakeholders to ensure QR customer service standards are met or exceeded at all times, and ensure that a high quality of service is maintained which surpasses competitor standards. Manage the operations smoothly ensuring the internal and external customer needs are met, while working along with the Al Maha Services Sales Manager to ensure Al Maha Services generates an overall revenue to the business.
Operational:<ul><li>
Contribute to the design, development, continuous improvement and introduction of Al Maha Operations &amp; Services concepts within the unit.</li><li>
Ensure that all Al Maha Services, Al Maha and Oryx lounges are well maintained and adequately stocked with food, beverage items and amenities, and with adequate availability to ensure an exemplary experience. Also ensure that it operates within a pre-defined budget, working with other business units to achieve the end goal of operational efficiency</li><li>
Ensure cost saving programs and lean models are in place to augment the financial position without compromising of service standards and quality.</li><li>
Works with stakeholders and administration to oversee and supervise the process of checking the stock level and ordering supplies.</li><li>
Involved in assessing and designing Al Maha specific training to best support future planning and customer service goals and to support the customer journey map.</li><li>
Support Line Manager to market services to encourage greater passenger usage of certain aspects of the Al Maha services/lounges through strategic operational sales plans and work in harmony with the Al Maha Services Sales manager on commercial initiatives and programs</li><li>
Drive the successful implementation of corporate initiatives as per the instructions of Senior Management.</li><li>
Develop and implement procedures to make Al Maha Services a recognised service provider within HIA and GCC. Successfully implement Al Maha Services to customers with a 5-star service at all times.</li><li>
Submit annual strategic reviews and ideas to higher management of the overall functioning of the department Recommend, suggest and implement new products and services to higher management based on analysis of passenger feedback, data collection and market research.</li><li>
Support modernizations, innovations and improvement plans within the Al Maha and Oryx Lounges.</li><li>
Ensure the reliability and uniformity of services are maintained, and work towards providing a unique customer experience keeping a strategic eye on productivity of staff levels.</li><li>
Responsible to interview, hire, train and develop a varied team of staff in all areas of sales and frontline operations, thereby ensuring consistency in services.</li><li>
Responds and intervenes with customer complaints and suggestions as and when necessary. Contributes to plans of prevention of customer complaints, systems to minimize complaints through root cause analysis and a recovery process of complaints, to ensure best service.</li><li>
Initiates processes with an aim to increase profitability and reduce costs without compromising quality in passenger services within Al Maha Services.</li><li>
Ensure revenue targets are met and exceeded for an efficient running of the business unit.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department</li></ul>
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
</div></div></div></div><div><div><div><h3 class="jobSectionHeader">Qualification
</h3></div></div><div><div><div><div>About you:
Qualifications and Experience:
High School Qualification / Vocational Qualification [Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 7 years of job-related experience OR Bachelor's Degree or Equivalent with Minimum 6years of job-related experience
Essential<ul><li>
Previous work experience in a similar discipline.</li><li>
Experience in managing operations</li><li>
Experience in mana in teams in a customer service industry</li><li>
Practical and technical knowledge.</li><li>
Command of English language</li><li>
Knowledge managing workflow and lead a multicultural team.</li><li>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.</li></ul>
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
Together, everything is possible
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227854</div></div></div></div></div></div></div></div><div></div>

Operations Manager - Al Maha Services

XTREME AUTO CARE

Read Carefully Before Applying:We are only looking for serious candidates who are very energetic, hyper-active, and self-starting. Please read the full description before applying. we are a fast-growing business, only two years into our journey, and we are seeking an Assistant Operations Manager who is ready to be the backbone of our expansion. This role demands energy, intelligence, and unwavering commitment to the company&rsquo;s mission.About the Role:We are seeking a smart, very active, and energetic female professional to join our team immediately. This role blends daily operations management with customer service coordination. You will be the vital link between drivers, supervisors, and customers ensuring smooth communication, efficient workflows, and excellent service delivery.Key Responsibilities<ul><li>Support the Operations Manager in overseeing daily business functions and ensuring smooth execution of processes.</li><li>Coordinate cross-departmental activities to maximize efficiency and productivity.</li><li>Monitor performance metrics and provide actionable insights for improvement.</li><li>Handle urgent operational issues with agility and problem-solving skills.</li><li>Act as a trusted partner in building the company&rsquo;s foundation and scaling operations.</li></ul>Candidate Profile (Qualifications &amp; Qualities):<ul><li>Visa Status: Must hold a Freelance Visa with a Valid QID (transferable).*</li><li>Experience: Proven background in customer service, administration, or operations coordination.</li><li>Tech Savvy: Confident with computers, MS Office, and communication apps.</li><li>Personality Traits:</li><li>Smart &amp; Very Active: Quick thinker, able to handle tasks on the go.</li><li>Self-Starter: Works independently without constant supervision.</li><li>Energetic &amp; Hyper-Active: Brings positivity and high energy to the workplace.</li><li>Calm Under Pressure: Handles difficult customer situations with composure and politeness.</li></ul>Compensation &amp; Benefits:<ul><li>Probation Period: 6 months (trial to assess mutual fit).</li><li>Starting Salary: QAR 2,500 - 3,000 per month (during probation).</li><li>Performance Review: Conducted after probation.</li><li>Salary Increment: Based on performance, dedication, and results. A significantly better package will be offered to the right candidate.</li><li>Job Security: Long-term employment opportunity for the right person.</li></ul>What We Value<ul><li>Extraordinary dedication: someone who treats the company&rsquo;s success as their own.</li><li>Smart and active personality: quick thinker, resourceful, and solution-driven.</li><li>24/7 readiness: understanding that in a startup, challenges can arise anytime.</li><li>Growth mindset: as the company grows, your career trajectory will grow with it.</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per monthExperience:<ul><li>Operartions: 2 years (Preferred)</li></ul>Language:<ul><li>English Fluently (Preferred)</li><li>Basic Arabic (Preferred)</li></ul>Work Location: In person

Female Assistant Operations Manager

SIMEX GROUP

About UsRent Solutions, part of the prestigious Simex Group, invites dynamic and experienced professionals to join our team. Upholding a legacy of excellence, innovation, and growth since 1971, we are one of Qatar&rsquo;s leading companies in the car rental and leasing sector.We are looking for an Operations Manager who will oversee all operational aspects of our car rental business &mdash; from fleet management and maintenance to customer service and business development &mdash; ensuring optimal performance, profitability, and compliance with company standards.________________________________________Duties and Responsibilities include, but are not limited to, the following:<ul><li>Manage daily operations of the car rental and leasing business, ensuring efficiency, profitability, and adherence to standards.</li><li>Oversee fleet management activities including procurement, registration, insurance, maintenance, utilization, and disposal.</li><li>Lead, train, and motivate a diverse team of rental agents, fleet supervisors, and warehouse officers to deliver outstanding service.</li><li>Develop and implement cost-control strategies to achieve revenue targets.</li><li>Establish, monitor, and optimize operational systems and replacement strategies for maximum efficiency.</li><li>Develop and maintain relationships with corporate clients, service providers, car dealers, and insurance partners.</li><li>Prepare operational reports and KPIs for senior management to guide strategic decisions.</li><li>Ensure compliance with local regulations, safety standards, and insurance policies.</li><li>Supervise performance evaluation, identify training needs, and encourage staff development.</li><li>Oversee budgeting, planning, and auditing processes to support sustainable growth.</li></ul>________________________________________Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field (MBA preferred).</li><li>10+ years of experience in car rental operations, fleet management, or automotive industry, including at least 5 years in a managerial role.</li><li>Proven leadership experience in managing teams within a fast-paced service environment.</li><li>Strong commercial acumen with solid understanding of fleet utilization, pricing, and customer service practices.</li><li>Bilingual proficiency in English and Arabic</li><li>Certifications such as Agile Management or related credentials are a plus.</li></ul>Job Types: Full-time, PermanentPay: From QAR1.00 per monthApplication Question(s):<ul><li>If selected for this position, when would you be available to start?</li><li>What are your salary expectations for this role?</li><li>Which car rental companies have you previously worked with, and what roles did you undertake there?</li><li>Can you describe any operational strategies you have implemented in your previous roles that enhanced efficiency or customer satisfaction in a car rental environment?</li><li>What is your experience in managing teams in a fast-paced operations setting, and how do you motivate your team to achieve targets?</li><li>Are you fluent in Arabic? Please specify if you can speak and write in Arabic.</li></ul>Work Location: In person

Operations Manager with experience in a Car Rental Company in Qatar

Vistas Global

Job SummaryThe Assistant Manager &ndash; Card Product is responsible for managing and growing the bank&rsquo;s credit card, debit card, and prepaid card portfolio. The role focuses on product performance, portfolio profitability, customer engagement, and operational efficiency, while coordinating with internal teams and payment networks to ensure smooth product delivery and regulatory compliance.Key ResponsibilitiesCard Portfolio Management<ul><li>Manage and monitor the overall card portfolio performance including activation rates, spend volume, and customer retention.</li><li>Analyze portfolio profitability, transaction trends, and customer usage behavior.</li><li>Develop strategies to increase card acquisition, activation, and card usage.</li><li>Identify opportunities to improve portfolio growth and revenue generation.</li></ul>Product Development &amp; Enhancement<ul><li>Assist in the development and enhancement of card products, including credit, debit, and prepaid cards.</li><li>Work closely with payment networks such as Visa and Mastercard to implement new features and product updates.</li><li>Support product lifecycle management including product launch, upgrades, and discontinuation.</li><li>Coordinate with IT and operations teams for system implementation and enhancements.</li></ul>Business Strategy &amp; Market Analysis<ul><li>Conduct market research and competitor analysis to identify new opportunities in the cards market.</li><li>Support the development of pricing strategies, card benefits, and reward programs.</li><li>Evaluate customer feedback and propose product improvements.</li></ul>Campaign &amp; Customer Engagement<ul><li>Collaborate with marketing teams to design spend campaigns, cashback offers, and loyalty programs.</li><li>Monitor campaign performance and optimize customer engagement strategies.</li><li>Develop initiatives to improve card activation and transaction frequency.</li></ul>Risk, Compliance &amp; Fraud Management<ul><li>Ensure card products comply with regulatory requirements and internal policies.</li><li>Work with risk and fraud teams to monitor transaction fraud trends and portfolio risk exposure.</li><li>Ensure compliance with payment network rules and security standards.</li></ul>Reporting &amp; Performance Monitoring<ul><li>Prepare weekly and monthly portfolio performance reports for management.</li><li>Track key KPIs such as:</li><li>Card activation rate</li><li>Transaction volume</li><li>Average spend per card</li><li>Portfolio profitability</li><li>Provide insights and recommendations for business improvement.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Banking, Marketing, or related field.</li><li>3&ndash;5 years of experience in card product management, payments, or banking portfolio management.</li><li>Experience in bank managing credit card or debit card portfolios.</li></ul>Key Skills<ul><li>Strong analytical and financial analysis skills</li><li>Knowledge of card payment systems and card lifecycle management</li><li>Experience with portfolio analytics and performance reporting</li><li>Strong communication and stakeholder management skills</li><li>Proficiency in MS Excel, PowerPoint, and data analysis tools</li><li>Ability to work in a fast-paced banking or fintech environment</li></ul>Preferred Experience<ul><li>Experience working with card processing platforms such as TSYS.</li><li>Knowledge of digital payments and card loyalty programs.</li><li>Experience managing card acquisition and spend campaigns.</li></ul>Job Type: Full-timePay: Up to QAR20,000.00 per monthWork Location: In person

Assistant Manager – Card Product Development (Card Portfolio Management)

International School of London Qatar

<div>Head of Operations

Senior Leadership Team Member

Application Deadline: 15 MAY 2026 
Scope: Senior Leadership Team &mdash; overseeing all non-academic functions including: Front Office &amp; Office Support, Finance, Human Resources, Advancement, Facilities, IT(non-academic operations) and First Aid Unit.

Reporting to: Head of School 
Person Profile

The Head of Operations is a senior leadership role responsible for leading all non-academic functions of the school, ensuring smooth, effective operations, regulatory compliance, and a supportive environment for staff and the wider ISL Qatar community. The Head of Operations should be a caring, inspirational, adaptable, and innovative leader. They should be an outstanding motivator, administrator, and communicator with excellent interpersonal skills. A key competency is to be a collaborative team member who values collective ability over traditional hierarchies, while nurturing the professional learning and growth of all non-academic and operational staff. 
The successful candidate will play a major role in the Senior Leadership Team, providing high-level strategic advisory input to the Head of School and contributing to whole-school direction. They will have a diverse range of qualities and competencies, with a proven track record of leading operational departments in complex international environments. 


Qualifications.
<ul>
<li>Master&rsquo;s degree in Business and/ or Operations Management, Leadership, Finance, or a related field from a recognised international university</li>
<li>8&ndash;10 years of progressive leadership experience, preferably within an international school or comparable international environment (experience in the Middle East is an advantage)</li>
<li>Fluent spoken and written English; strong ability in Arabic is a significant asset</li></ul> 


Knowledge and Skills. He/She should:
<ul>
<li>be aligned with the ISL Qatar values of integrity, belonging, grit, and kindness</li>
<li>possess excellent communication, collaborative, and interpersonal skills, with the ability to engage effectively across cultures and with diverse stakeholders</li>
<li>have a record of achievement in senior operational leadership, preferably with experience in the international education sector</li>
<li>be able to lead, manage, and develop an expanding school and build strong team spirit across non-academic departments</li>
<li>have extensive experience running one or more non-academic/operational departments including, but not limited to, Advancement, Admissions, Human Resources, Finance, Facilities, Procurement, Transportation, Canteen, IT, and Office Support in international schools, applying best practices</li>
<li>have experience implementing major projects and leading collaborative change in international organisations</li>
<li>be innovative and creative in applying current research on how staff learn and develop best</li>
<li>demonstrate cultural sensitivity and the ability to navigate and respect diverse cultural norms and practices in an international context</li>
<li>have strong crisis management skills, including the ability to develop and implement response plans and maintain operational continuity during emergencies</li>
<li>demonstrate commitment to sustainability and environmental responsibility, including leading initiatives that reduce the school&rsquo;s environmental footprint</li>
<li>have an innovative and creative approach to international leadership, based on current best practice</li></ul> 


Responsibilities. He/She will be responsible for:

Strategic Leadership &amp; SLT Contribution
<ul>
<li>fostering the values, dispositions, behaviours, attitudes, and attributes of the ISL Qatar guiding statements and the IB learner profile</li>
<li>serving as a core member of the Senior Leadership Team, providing strategic counsel to the Head of School on all operational planning, resource allocation, and risk mitigation</li>
<li>developing, implementing, and monitoring the long-term operational strategy, ensuring resource deployment aligns with the school&rsquo;s educational vision and financial sustainability objectives</li>
<li>developing and articulating clear goals for all operational departments, aligned to the school&rsquo;s strategic plan, and communicating these consistently to operational teams</li>
<li>actively strengthening the relationship between the academic and operational sides of the school, working jointly with academic leaders to anticipate and deliver the operational support needed for the educational programme</li>
<li>managing change processes effectively, leading operational teams through transitions and dealing constructively with ambiguity, ensuring continuity of service during periods of change</li>
<li>designing, developing, implementing, and reviewing various administrative policies, documents, and strategic plans in conjunction with the Head of School</li>
<li>ensuring alignment with the school&rsquo;s strategic goals and contributing to the development of initiatives that enhance operational efficiency, resource management, and overall school growth</li>
<li>driving a culture of continuous improvement, efficiency, and innovation across all support services, using data and performance indicators to benchmark service delivery</li>
<li>employing effective processes for gathering, analysing, and using data to inform operational decision-making, consistent with the school's strategic goals</li>
<li>identifying, analysing, and resolving operational issues using structured problem-solving approaches, ensuring a positive and productive working environment</li>
<li>building an environment of trust through transparent communication about decisions, processes, and how they are made, across all operational departments</li>
<li>ensuring robust governance and compliance frameworks are embedded throughout all operational departments</li>
<li>contributing to Senior Leadership Team and Whole School Leadership meetings</li>
<li>maintaining and ensuring confidentiality throughout all processes and communications</li></ul> 


Staff Leadership, Learning &amp; Development
<ul>
<li>ensuring that purposeful professional learning and development opportunities are offered for culturally diverse non-academic staff, with varied learning needs, aligned with whole-school procedures and policies</li>
<li>leading the development and implementation of professional development plans that build the proficiency, efficiency, and confidence of the administrative and operational team</li>
<li>overseeing recruitment best practices for non-academic roles, including the use of structured interview protocols, consistent selection criteria, and approaches that attract high-quality candidates</li>
<li>implementing staff retention strategies, including regular stay conversations with key operational staff, to understand engagement and respond proactively to retention risks</li>
<li>maintaining up-to-date knowledge of best practices in recruitment, onboarding, transition, and induction, and applying these to ensure non-academic staff are well supported from day one</li>
<li>creating a culture of support for new and novice administrative staff, providing opportunities for them to demonstrate their expertise and grow into leadership responsibilities</li>
<li>fostering a culture of innovation and encouraged risk-taking across all non-academic teams, modelling behaviours others are encouraged to adopt</li>
<li>convening regular meetings with administrative staff to ensure alignment between departments, creating learning opportunities, and fostering a sense of belonging</li>
<li>holding regular termly review meetings with admin staff and leaders to evaluate the effectiveness of the administration department</li>
<li>overseeing and governing the full performance management and professional growth and evaluation cycle for all non-academic operational staff and department heads, ensuring evaluations are conducted consistently, fairly, and in alignment with school-wide HR processes and timelines</li>
<li>monitoring, developing, and implementing a structured evaluation framework for all non-academic operational staff, using performance data to inform professional development planning and staffing decisions</li>
<li>reviewing and assessing the reporting systems for non-academic operational staff in collaboration with the Head of School, ensuring alignment with HR processes and structures.</li> 
</ul>
Finance &amp; Budgetary Oversight
<ul>
<li>in conjunction with the Head of Finance, overseeing the budget process for administration and school operations, including ordering, maintenance, inventory, record-keeping, and advice on resources, equipment, publications, furniture, hardware, software, and facilities</li>
<li>overseeing the preparation, management, and monitoring of the annual operational budget (including capital expenditure), ensuring fiscal responsibility and alignment with strategic priorities</li>
<li>providing leadership and governance for procurement, contract management, and vendor relations, ensuring value for money and adherence to financial policies</li>
<li>reviewing, developing, and negotiating all administrative employment and operational contracts, ensuring compliance with school policies and Qatari laws</li>
<li>in conjunction with HR and Finance, overseeing, reviewing, and renewing all school insurance policies, including health and premises insurance, ensuring coverage is adequate and compliant with local regulations</li></ul> 


Human Resources
<ul>
<li>providing strategic oversight for the HR function, ensuring administrative processes are efficient, compliant with Qatari Labour Law, and support the overall staffing needs of the school</li>
<li>ensuring HR policies and procedures support a professional, ethical, and compliant working environment, liaising with regulatory bodies as required</li>
<li>ensuring the human resources and administration sections of the school handbooks are kept current</li> 
</ul>
Admissions, Advancement &amp; Marketing
<ul>
<li>providing executive leadership to the Admissions team, ensuring streamlined, compliant, and efficient student enrolment, transfer, and withdrawal processes</li>
<li>collaborating strategically with the Marketing and Advancement functions to ensure strong operational delivery enhances the school&rsquo;s reputation and supports enrolment and community goals</li>
<li>ensuring operational readiness &mdash; facilities, staffing support &mdash; for all marketing events, school tours, and official publications.</li> 
</ul>
Facilities, Safety, Security, Canteen &amp; First Aid Unit
<ul>
<li>leading the strategic management and maintenance of all school premises, grounds, infrastructure, and assets through the Head of Facilities, who reports directly to the Head of Operations and holds day-to-day operational accountability for these areas</li>
<li>establishing, monitoring, and enforcing comprehensive Health, Safety, and Security policies and protocols, ensuring strict adherence to Qatari safety standards, emergency preparedness, and business continuity planning</li>
<li>governing the school cafeteria/canteen operation through the Head of Facilities; the Head of Operations sets standards, monitors compliance, and holds strategic accountability, while day-to-day management of canteen is the direct responsibility of the Head of Facilities</li>
<li>governing the School First Aid Unit, holding overall accountability for its compliance with public health regulations, appropriate staffing levels, medical inventory management, and the timely delivery of high-quality care to students and staff; operational oversight of the first aid unit sits within the Head of Operations&rsquo; direct line of responsibility.</li> 
</ul>
IT &amp; Systems
<ul>
<li>overseeing the IT department to ensure that the school&rsquo;s digital infrastructure (non- academic), systems, and tools support operational efficiency, data security, and the wider educational programme</li>
<li>using technology effectively for administrative and operational tasks, ensuring digital tools are appropriately adopted across non-academic departments to enhance efficiency and accountability</li>
<li>collaborating with the Director of Learning, Analytics and Innovation to ensure operational professional learning is comprehensive, data-informed, and enhances the efficiency of school operations</li>
<li>maintaining an ongoing and productive connection between administration and faculty, ensuring operational decisions are clearly communicated and faculty needs are factored into operational planning</li>
<li>fostering collective efficacy and shared accountability among administrative staff, building a team culture where operational outcomes are owned collectively and improvements are pursued together</li>
<li>exploring relevant standards and benchmarks, locally and internationally, to introduce best practices into the school&rsquo;s operational context.</li></ul> 


Liaison with Qatar Government Authorities
<ul>
<li>supervising the operational liaisons of the relevant Qatar Government Authorities, including the Ministry of Education and Higher Education (MOEHE)</li>
<li>ensuring the timely submission, renewal, and maintenance of all necessary operational licences, permits, and regulatory documentation required for the school to function legally</li>
<li>overseeing communications and negotiations with governmental departments regarding operational compliance, inspections, and official directives</li> 
</ul>
Family, Community &amp; Stakeholder Engagement
<ul>
<li>overseeing the efficiency and professionalism of Front Office operations, ensuring it functions as a high-quality first point of contact for all incoming inquiries</li>
<li>disseminating information to parents and stakeholders in a timely manner through multiple communication channels, maintaining open and accessible lines of communication at all times</li>
<li>communicating a positive image of the school, acting as a proud ambassador for ISL Qatar in all professional interactions, and speaking positively about students, colleagues, parents, and the wider ISL Qatar community</li>
<li>showing sensitivity, cultural competency, respect, care, and warmth in all communications with parents and community members, modelling strong human relations skills</li>
<li>managing the process for non-academic coordination with parents, ensuring clarity, responsiveness, and professionalism in addressing inquiries related to billing, facility usage, transportation, and general administrative support</li>
<li>understanding, promoting, and developing the interrelationship between school operations and community programmes, ensuring operational decisions support school-wide community goals</li></ul> 


Key Competencies.
<ul>
<li>Strategic Acumen: ability to translate the school&rsquo;s vision into executable, measurable operational plans</li>
<li>Financial Stewardship: proven track record of prudent financial planning, budget management, and cost optimisation</li>
<li>Regulatory Expertise: deep understanding of organisational compliance, risk management, and contingency planning within a Qatari context</li>
<li>Leadership &amp; Influence: capacity to lead, mentor, and hold accountable diverse departmental managers across the SLT</li>
<li>Communication &amp; Diplomacy: superior interpersonal skills for effective negotiation with government entities, transparent reporting to the Head of School, and professional engagement with parents and the wider community</li>
<li>Cultural Sensitivity: ability to navigate and respect diverse cultural norms within an international school environment</li>
<li>Crisis Management: demonstrated ability to lead operational response during emergencies and maintain continuity</li>
<li>Integrity &amp; Professionalism: unwavering commitment to ethical standards and confidentiality across sensitive operational areas</li></ul> 


Children Safeguarding and Welfare

ISL Qatar is fully committed to safeguarding and promoting the welfare of children and young people, with zero tolerance for any breaches of safeguarding standards. All applicants and new staff must undergo child protection screening, including employment references, prohibition from teaching checks, and a criminal records check (DBS or equivalent certificate from the applicant&rsquo;s country of residence).

All staff are required to actively support the school&rsquo;s child protection and safeguarding commitments by complying with relevant policies, promoting student welfare, and promptly reporting concerns to the Designated Safeguarding Lead(s). 


Additional Information

Education is an ever-changing field, and all staff are expected to participate positively in school activities and adopt a flexible approach to their work. The areas of responsibility outlined in this job description are not necessarily a comprehensive definition of the post or an exhaustive list of all duties performed. Other duties of an appropriate level and nature may also be required, as directed by the Line Manager.</div>

Head of Operations

Go Business

Head of Operations &ndash; Job Description Role OverviewThe Head of Operations is responsible for overseeing the day-to-day operational activities of the organization, ensuring efficiency, productivity, and alignment with the company&rsquo;s strategic goals. This role leads operational teams, optimizes processes, and drives continuous improvement across all functions.Key Responsibilities<ul><li>Operational Strategy</li><li>Develop and implement operational strategies aligned with business objectives</li><li>Translate company vision into actionable plans and measurable outcomes</li><li>Process Optimization</li><li>Analyze existing processes and identify areas for improvement</li><li>Implement best practices to enhance efficiency, quality, and cost-effectiveness</li><li>Team Leadership</li><li>Lead, mentor, and manage department heads and operational teams</li><li>Foster a high-performance culture and ensure staff development</li><li>Performance Management</li><li>Set KPIs and monitor operational performance</li><li>Prepare reports for senior leadership and recommend improvements</li><li>Budget &amp; Resource Management</li><li>Oversee operational budgets and ensure cost control</li><li>Allocate resources effectively to maximize productivity</li><li>Risk &amp; Compliance</li><li>Ensure compliance with regulations, policies, and industry standards</li><li>Identify operational risks and implement mitigation strategies</li><li>Cross-Functional Collaboration</li><li>Work closely with departments such as finance, HR, and sales</li><li>Ensure seamless coordination across the organization</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field (MBA preferred)</li><li>Proven experience in operations management or a similar leadership role</li><li>Strong leadership and decision-making skills</li><li>Excellent analytical and problem-solving abilities</li><li>Experience in process improvement methodologies (e.g., Lean, Six Sigma)</li><li>Strong financial and budgeting knowledge</li><li>Excellent communication and stakeholder management skills</li></ul>Key Skills<ul><li>Strategic thinking</li><li>Leadership and people management</li><li>Project management</li><li>Data-driven decision-making</li><li>Change management</li><li>Negotiation and conflict resolution</li></ul>Reporting StructureTypically reports to: CEO / COO / Managing DirectorKPIs / Success Metrics<ul><li>Operational efficiency improvements</li><li>Cost reduction and budget adherence</li><li>Employee performance and retention</li><li>Customer satisfaction and service quality</li><li>Timely delivery of operational goals</li></ul>Job Type: Full-timeWork Location: In person

TestHiring

<div>
 <ul>
 <li>
 Execute daily operational tasks with precision and accountability
 
 </li>
 <li>
 Ensure adherence to company policies, safety standards, and regulatory requirements
 
 </li>
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 Collaborate effectively with team members to support smooth workflow and service delivery
 
 </li>
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 Monitor and report on inventory, stock levels, and operational performance
 
 </li>
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 Respond promptly to customer inquiries and resolve issues with professionalism
 
 
 
 
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 </ul>
 Requirements
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of relevant experience
 
 </li>
 <li>
 NOC is mandatory
 
 </li>
 <li>
 Strong communication and professional skills
 
 </li>
 <li>
 Experience in a Hypermarket environment will be an advantage
 
 </li>
 </ul>
</div>

Require an Operations Manager in Qatar

Explore 1402+ Manager of operations in Doha this April. Find roles across top companies and apply now to boost your career.

1402 manager of operations jobs In Doha

Operations Manager - Al Maha Services

Female Assistant Operations Manager

Operations Manager with experience in a Car Rental Company in Qatar

Assistant Manager – Card Product Development (Card Portfolio Management)

Head of Operations

Head of Operations

Require an Operations Manager in Qatar