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delivery driver - medical equipment Jobs in Washington

delivery driver - medical equipment

dispatcher/cdl driver

on call driver ambassador- electric shuttle van driver (d.c.) Jobs in Washington

part-time delivery driver Jobs in Washington

part-time delivery driver

medical delivery driver

Lincare

<div><p>Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services. We are currently seeking a <b>Delivery Driver</b> to join our growing team, ensuring safe and timely delivery of home medical equipment to our patients, also providing equipment setup and educating patients on the proper use of equipment.</p>
<p><b>
WHY WORK AT LINCARE?</b></p>
<ul>
<li><b>Culture: </b>An inclusive, open, and friendly environment focused on our employees and their success</li>
<li><b>Benefits:</b> Comprehensive benefits package with flexible options to fit individual needs</li>
<li><b>Growth: </b>Ample training and development opportunities that foster personal and professional growth</li>
<li><b>Incentives:</b> Quarterly safety bonuses and increased compensation for working on-call</li>
</ul>
<p><b>JOB FUNCTIONS</b></p>
<ul>
<li>Follow complete patient orientation checklists during delivery and training</li>
<li>Adhere to assigned routes and schedules</li>
<li>Abide by all transportation laws and maintain a safe driving record</li>
<li>Inspect and maintain company-provided delivery vehicle, ensuring safety during the loading and unloading process</li>
<li>Establish and maintain outstanding relations with patients and internal team members</li>
<li>Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols</li>
<li>Work on-call rotation during evening and weekend hours to address any patient medical emergencies in accordance with company and local policies</li>
</ul>Requirements:
<div><b>Education</b></div>
<ul><li>High School Diploma or General Education Degree (GED), Required</li>
</ul><div><b>Work Experience</b></div>
<ul><li>Minimum, one year of experience in professional driving role or equivalent position, Required</li>
<li>Home care/health care background is a plus</li>
</ul><div><b>Knowledge, Skills, and Abilities</b></div>
<ul><li>Non CDL drivers can be 18 or older</li>
<li>CDL drivers are required to be 21 or older</li>
<li>Must be good with people, with excellent speaking and writing</li>
<li>Must maintain a valid D/L for appropriate class of vehicle driven while employed</li>
<li>Convey a positive and professional image to customers and employees</li>
<li>Read and understand DOT and FDA required paperwork</li>
<li>Critically think, make decisions, and be mentally alert</li>
<li>Strong customer service</li>
<li>Basic computer knowledge</li>
<li>Must lift 50+ pounds by oneself</li>
<li>Must lift excess of 50lbs with mechanical or employee assistance</li>
<li>Maneuver often in restricted spaces</li>
<li>Perform the following physical actions:
<ul><li>straight pulling</li>
<li>pulling hand over hand</li>
<li>reaching above the shoulder</li>
<li>use of fingers/fine manipulation</li>
<li>repeated bending</li>
</ul></li><li>Utilize hands, legs, and eyes for operating vehicle</li>
<li>Use depth perception</li>
<li>Lift up to 15lbs above the shoulder while loading and unloading</li>
</ul><div><b>Licenses and Certifications</b></div>
<ul><li>Valid Driver's License Required</li>
<li>Meets all physical requirements related to DOT and FMCSA regulations, Required</li>
</ul>
<div><p>Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.</p></div></div>

Delivery Driver - Medical Equipment

Aramark

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div><div><p>
The Warehouse Worker?s main responsibilities include receiving and processing incoming products, preparing orders for transport, and performing inventory and quality control duties. This person ensures the warehouse is clean and organized, maintained in accordance with the facility protocols and safety standards.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation Data</b></h2></div><div><p>
COMPENSATION: The Hourly rate for this position is $20.24 to $20.24. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.</p><p></p><p><br>
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &amp; Compensation</p><p></p><p><br>
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div><ul><li>
Responsible for receiving and inspecting products, accurately labeling items and reporting any discrepancies in reconciliation of deliveries and invoices.</li><li>
Responsible for organizing and storing all incoming products in assigned locations, applying FIFO (first in, first out) inventory controls for perishable products.</li><li>
May require training and operation of a manual pallet jack, electric pallet jack, and/or forklifts.</li><li>
Picks inventory to assemble orders of product, supplies and equipment for requisitions or established par levels.</li><li>
Follow all Standard Operating Procedures to meet accuracy and production standards.</li><li>
Load, unload and transport products and materials to different areas of the warehouse and/or other client locations. May require use of carts, powered industrial vehicles (PIV), or motor vehicles.</li><li>
Responsible for conducting routine physical inventory counts based on established location schedules.</li><li>
Accurately complete administrative duties including records such as inventory count documents, temperature and spoilage logs, equipment inspections, and any other relevant business records. This may be on paper or in a technology-based system (hand-held device or PC).</li><li>
Clean work areas as assigned, including but not limited to restrooms, break areas, loading dock, freight elevator and freight platform delivery areas when applicable.</li><li>
Implement all location safety policies, OSHA requirements, SDS standards, and emergency procedures. Use all required safety equipment and personal protective equipment.</li><li>
Takes appropriate measures to ensure the security of client and company assets.</li><li>
Interact with clients, employees, vendors, customers, and guests about business-related activities and attend meetings, as required.</li></ul><p>
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Must be over 18 years of age</li><li>
High school education or equivalent is preferred</li><li>
2 years of previous warehouse experience is preferred</li><li>
Strong written and verbal communication skills</li><li>
Basic reading, writing, and arithmetic skills</li><li>
Basic computer skills</li><li>
Manual dexterity required for operating machinery</li><li>
Able to lift up to 50 lb frequent lifting and/or carrying objects weighing up to 35 lb</li><li>
Some client locations require a current valid driver?s license. If this is required, an MVR will be run as part of your pre-employment screening process.</li></ul><p>
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking &amp; standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Education</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
About Aramark</b></h2></div><div><p><b>
Our Mission</b></p><p>
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.</p><p>
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
</p><p><b>About Aramark</b></p><p>
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.</p></div></div></div>

Warehouse Worker - Amtrak - Washington DC Ivy City

Unity Health Care

<div><h1 class="jobSectionHeader"><b>Virtual Care Team (VCT) Medical Assistant</b></h1><p><b>
Location:</b> Washington, DC<br>
<b>Organization:</b> Unity Health Care<br>
<b>Employment Type:</b> Full-Time (Hybrid)</p><h2 class="jobSectionHeader"><b>
About Unity Health Care</b></h2><p>
Unity Health Care is one of the largest networks of community health centers in the Washington, DC metropolitan area. Our mission is to improve the health of our communities by providing high-quality, compassionate, and comprehensive healthcare services regardless of a patient's ability to pay. Through innovation, collaboration, and patient-centered care, Unity is committed to improving health outcomes and expanding access to quality healthcare for all.</p><h2 class="jobSectionHeader"><b>
Position Summary</b></h2><p>
Unity Health Care is seeking a <b>Virtual Care Team (VCT) Medical Assistant</b> to join our innovative, grant-funded Virtual Care Team dedicated to transforming healthcare delivery through technology. This position plays a vital role in supporting patients remotely while collaborating with providers, nurses, and population health teams to improve patient engagement, care coordination, and health outcomes.</p><p>
This is a <b>hybrid position</b> offering scheduling flexibility; however, the successful candidate must remain highly accountable to team priorities, patient outcomes, and effective communication in a remote and asynchronous work environment. Training will be conducted <b>on-site for up to 90 days</b>, and candidates must reside within commuting distance of Washington, DC.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Provide patient-centered support through virtual and telehealth services.</li><li>
Obtain and document vital signs, medical histories, chief complaints, and other clinical information in the Electronic Health Record (EHR).</li><li>
Prepare patients and providers for virtual visits and assist providers during patient encounters as needed.</li><li>
Utilize motivational interviewing techniques to engage patients and promote healthier behaviors.</li><li>
Assist with medication refills, referrals, appointment scheduling, and follow-up care.</li><li>
Support chronic disease management and preventive care initiatives by identifying and closing gaps in care.</li><li>
Coordinate care between patients, providers, specialists, hospitals, pharmacies, community resources, and managed care organizations.</li><li>
Monitor and track high-risk patient populations, hospital discharges, emergency department visits, and missed appointments.</li><li>
Assist patients in overcoming barriers to care, including transportation, insurance, financial assistance, language services, and community resources.</li><li>
Participate in interdisciplinary care team meetings and case conferences.</li><li>
Maintain accurate, timely documentation while ensuring compliance with HIPAA and Unity Health Care policies.</li><li>
Deliver exceptional customer service while supporting Unity's mission of patient-centered care.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
High school diploma or GED required.</li><li>
Clinical Medical Assistant certification</li><li>
Current Basic Life Support (BLS) and AED CPR certification.</li><li>
Reliable high-speed Wi-Fi service.</li><li>
Dedicated home workspace suitable for conducting telemedicine visits.</li><li>
Strong communication, organizational, and interpersonal skills.</li><li>
Ability to work independently while collaborating effectively with a multidisciplinary virtual care team.</li><li>
Commitment to patient-centered care and improving health outcomes through innovative healthcare delivery.</li></ul><h2 class="jobSectionHeader"><b>
Why Join Unity?</b></h2><p>
At Unity Health Care, you'll become part of an innovative healthcare organization committed to improving the health of our communities through compassionate, high-quality care.</p><p>
We offer:</p><ul><li>
Flexible hybrid work schedule</li><li>
Comprehensive medical, dental, and vision benefits</li><li>
Competitive salary</li><li>
Retirement savings plan</li><li>
Generous paid time off and paid holidays</li><li>
Professional development and career advancement opportunities</li><li>
Collaborative, mission-driven work environment</li><li>
Opportunity to help shape the future of virtual healthcare delivery and improve access to care for underserved communities</li></ul><p>
Join Unity Health Care and help transform the future of healthcare by delivering compassionate, technology-enabled care that makes a meaningful difference in the lives of our patients.</p></div>

Medical Assistant-Virtual Care Team-New Jersey Ave

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Position Summary</b></p><p>
The Director, IT Portfolio &amp; Program Delivery, is a senior leadership role responsible for the strategic oversight, governance, and successful delivery of a large portfolio of technology initiatives. This individual will lead multiple complex programs and portfolios that span business units and technology organizations, ensuring alignment with enterprise objectives and business value realization.</p><p></p><p>
The role requires a highly accomplished leader who can balance strategic portfolio management with hands-on program execution, while driving governance, operational excellence, and continuous improvement across project and delivery teams. The Director will partner closely with business leaders, technology stakeholders, and executive leadership to establish priorities, manage investments, mitigate risks, and ensure successful delivery of critical initiatives.</p><p></p><p>
This leader will oversee portfolios representing significant financial investment and organizational impact, while fostering a culture of accountability, transparency, collaboration, and delivery excellence.</p><p></p><p><b>
Required Qualifications</b></p><ul><li>
10+ years of experience in programming and portfolio management, including managing large-scale, complex technology and business transformation initiatives in large, matrixed organizations.</li><li>
8+ years proven experience managing enterprise portfolios, including budgets exceeding $20M annually, with responsibility for strategic planning, prioritization, governance, and execution.</li><li>
8+ years demonstrating deep expertise in portfolio governance, project management methodologies, risk management, budget management, and value realization practices.</li><li>
6+ years&rsquo; experience establishing and continuously improving portfolio and program governance frameworks, including reporting structures, decision-making processes, KPI development, escalation protocols, and performance measurement.</li><li>
6+ years&rsquo; experience with workforce planning, resource management, capacity planning, and dependency management skills.</li><li>
5+ years of direct people leadership experience managing and developing teams of project, program, and portfolio management professionals.</li><li>
5+ years&rsquo; experience developing metrics, procedures, objectives, and methods to assess portfolio health and organizational performance.</li><li>
5+ years&rsquo; experience demonstrated strong executive communication, presentation, and stakeholder management skills with the ability to influence senior leaders and drive alignment across diverse stakeholder groups.</li><li>
5+ years of expertise using project and portfolio management tools such as CA Clarity PPM, MS Project, SharePoint, Microsoft Office Suite, Rally, and other portfolio planning and financial management platforms.</li><li>
4+ years&rsquo; operating effectively in ambiguous environments, resolving complex problems, and drive cross-functional decision-making.</li><li>
4+ years&rsquo; experience implementing process improvement initiatives that increase efficiency, improve quality, reduce duplication of effort, and enhance team engagement.</li><li>
2+ years demonstrated ability to balance strategic portfolio oversight with hands-on program leadership when required.</li><li>
PMP (Project Management Professional) or Certified ScrumMaster (CSM) certification or equivalent Agile certification.</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Established relationships with healthcare business leaders and technology stakeholders that support collaboration and organizational change initiatives.</li><li>
Previous leadership experience within a PMO environment as a Portfolio Manager, Program Manager, or PMO leader overseeing complex enterprise portfolios.</li><li>
Extensive knowledge of healthcare industry operations, regulatory requirements, IT systems, networks, applications, and compliance considerations.</li><li>
Expertise in product operating models, Agile portfolio management, roadmap development, and value stream planning.</li><li>
Strong negotiation, financial management, and executive-level decision-support capabilities.</li><li>
Demonstrated success mentoring and developing delivery leaders, program managers, and portfolio managers.</li><li>
Experience supporting hybrid and remote delivery organizations across multiple geographic locations.</li></ul><p></p><p><b>
Education</b></p><ul><li>
Bachelor&rsquo;s degree in computer science, Business Management, Information Technology, or a related field required.</li><li>
Master's degree preferred.</li><li>
Equivalent combination of education, specialized training, certifications, and relevant professional experience will be considered.</li></ul><p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$144,200.00 - $288,400.00<p><br>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company&rsquo;s equity award program.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 08/03/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Director IT Portfolio & Program Delivery - Regulatory & Strategic Programs

T-Rex Solutions

<div><p>T-Rex Solutions is looking to select an AI Prompt Engineer to support our Internal Revenue Service (IRS) EDOS program. The overall mission of this program is to modernize the IRS legacy Tax processing systems and is critical to the overall modernization of the IRS to improve taxpayer experience, increase voluntary compliance, and reduce the IRS's reliance on costly and unsustainable legacy technology. We are seeking an experienced AI Prompting Delivery Lead to drive our artificial intelligence initiatives, focusing on prompt engineering and strategic AI application development.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Lead and implement the development and optimization of prompt engineering strategies</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) frameworks</li>
<li>Develop AI applications using Python and cloud services</li>
<li>Manage AI project delivery and support technical implementation</li>
<li>Collaborate with cross-functional teams to integrate AI solutions</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor's Degree and 10+ years of overall experience</li>
<li>US Citizenship required</li>
<li>Must possess an active IRS MBI Clearance and have current GFE</li>
<li>Hands on experience with Azure OpenAI and AWS cloud services</li>
<li>Proficient in Python AI application development</li>
<li>Deep understanding of RAG frameworks and prompt engineering techniques</li>
<li>Strong project management and delivery leadership skills</li>
<li>Experience supporting complex AI/ML initiatives</li>
<li>Excellent communication and leadership skills</li>
<li>Machine learning model optimization</li>
<li>Advanced prompt engineering techniques</li>
<li>Cloud infrastructure management</li>
<li>Agile project delivery methodologies</li>
</ul>
<p><b>Desired Skills:</b></p>
<ul>
<li>Experience working with Large Language Models (LLMs)</li>
<li>AWS GovCloud experience</li>
<li>Strong Python development skills</li>
</ul>
<p><b>T-Rex Overview</b></p>
<p>
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.</p>
<p>
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.</p>
<p>
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.</p>
<p>
In compliance with pay transparency guidelines, the annual base salary range for this position is $90,000 - $135,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.</p>
<p>
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.</p></div>

AI Prompt Engineer

MedStar Health

<div>About this Job:
<p><b>
General Summary of Position</b><br>
Oversees all aspects of Pharmacy activity required to support clinical research for MedStar Health Research Institute. Serves as liaison between Medical Staff Research Coordinators Study Monitors Sponsors and Pharmacy personnel. Ensures compliance with applicable local state and federal regulations involving regulations involving the handling and use of investigational drugs.</p><p><b>
Primary Duties and Responsibilities</b></p><br>
<p></p><ul><li>
Acts as a liaison to medical staff research coordinators study monitors sponsors and other MedStar research personnel.</li><li>
Assists in the cataloging and storage of research pharmacy records for terminated or closeted studies in compliance with Federal and international regulations.</li><li>
Assists in the development of computer programs and other aids to monitor and improve the Research Pharmacy Program and aids other support personnel.</li><li>
Assists in the preparation and delivery of educational information regarding new research studies.</li><li>
Assists in the preparation and distribution of monthly invoices for research pharmacy activity.</li><li>
Assists in the preparation of guidelines for the proper preparation and handling of research medications based on study protocols and related materials.</li><li>
Performs and maintains records of monthly investigational drug inventory.</li><li>
Prepares doses of oral and parenteral study drug medication under the supervision of a Pharmacist and in accordance with study guidelines.</li><li>
Provides information and assistance to Washington Hospital Center (WHC) Pharmacy Staff regarding investigational drugs.</li><li>
Provides off-hours and weekend service if required in support of investigational therapies being administered to NIA patients.</li><li>
Updates and maintains computer databases of study related activities.</li><li>
Updates and maintains records of the receipt dispensing storage and return or destruction of study related materials in accordance with Federal local and hospital regulations.</li><li>
Updates and maintains required logs and records.</li></ul><p><b>
Minimal Qualifications</b><br>
<b>Education</b></p><ul><li>
Bachelor's degree in a basic science required</li></ul><p><b>
Experience</b></p><ul><li>
1-2 years Experience in pharmacy research or laboratory setting. Excellent oral and written communication skills required</li></ul><p><b>
Knowledge Skills and Abilities</b></p><ul><li>
Familiarity with Word Processing and Database Management Computer Programs.</li><li>
Ability to function in a highly structured detail oriented environment.</li></ul>
This position has a hiring range of : USD $19.55 - USD $34.25 /Hr.</div>

Research Pharmacy Assistant

KMRG, LLC

<div><b>Title: </b>IT Help Desk Specialist<br>
<b>Location:</b> Washington, DC<br>
<b>Schedule:</b> Full-time, onsite Monday-Friday<br>
<b>Salary: </b>$108,000 - $125,000<br>
<br>
We are seeking an experienced IT Help Desk Specialist to support the Congressional Budget Office (CBO) in Washington, DC. Your scope of work will include supporting CBO&rsquo;s IT service environment through user support, endpoint operations, access support, technology coordination, and routine service improvements that help agency staff work securely and efficiently.<br>
<br>
This is a full-time opportunity in which we&rsquo;ll provide competitive pay, job stability, and security.<br>
<br>
Apply today!<br>
<br>
<b>RESPONSIBILITIES</b><br>
<i>Support Help Desk &amp; User Support</i><ul><li>
Manage help desk requests through CBO&rsquo;s ticketing system from intake through resolution</li><li>
Support a moderate ticket workload with occasional advanced troubleshooting needs</li><li>
Provide timely technical support to CBO staff for hardware, software, and endpoint issues</li><li>
Troubleshoot mobile device, authentication, connectivity, and secure access issues</li><li>
Guide users on equipment, collaboration tools, cloud services, and self-service resources</li><li>
Deliver clear ticket updates, resolution notes, and user communications through approved channels</li><li>
Respond to assigned daily office technology support needs</li><li>
Assist with conference room technology support and related user assistance</li></ul><i>
Device Deployment &amp; Endpoint Support</i><ul><li>
Prepare computer equipment for deployment using onboarding and division-specific requirements</li><li>
Image, configure, deploy, validate, and inventory Windows desktops for end users</li><li>
Configure, deploy, validate, and inventory macOS systems for end users</li><li>
Validate deployed devices against approved security baselines and inventory records</li><li>
Install, troubleshoot, maintain, upgrade, and patch employee hardware and software</li><li>
Maintain peripheral components, firmware updates, and approved security configurations</li><li>
Register and configure iOS and Android devices in enterprise MDM platforms</li><li>
Load and verify software packages through approved imaging and patching tools</li><li>
Check configuration baselines through Ivanti EPM, KACE, or equivalent tools</li><li>
Support workstation deployments, refreshes, data migrations, and recovery operations</li></ul><i>
System Administration &amp; Troubleshooting</i><ul><li>
Diagnose MFA failures, identity anomalies, endpoint irregularities, and access issues</li><li>
Resolve network connectivity problems and endpoint performance issues using sound judgment</li><li>
Analyze Windows Event Viewer data to identify errors, patterns, and corrective actions</li><li>
Review macOS Console diagnostics, system logs, and monitoring data to resolve issues</li><li>
Monitor log output to validate image integrity, patch levels, and security compliance</li><li>
Administer Microsoft Entra ID / Active Directory environments with IAM governance</li><li>
Support user account provisioning, group policy adjustments, and identity lifecycle management</li><li>
Manage macOS and iOS enrollment, configuration profiles, FileVault, and authentication integration</li><li>
Apply JAMF and Microsoft Intune for endpoint automation and configuration management</li><li>
Use approved endpoint tools to support automation, policy enforcement, and device management</li></ul><i>
Security &amp; Asset Support</i><ul><li>
Validate image integrity, patch levels, endpoint security policies, and approved configurations</li><li>
Apply information security and information assurance principles in customer support activities</li><li>
Support encryption, data loss prevention, and secure credential handling during support work</li><li>
Assist with patch management and vulnerability remediation cycles across supported endpoints</li><li>
Coordinate remediation of critical and high-severity findings based on Nessus scan results</li><li>
Replace defective or obsolete components and document hardware, software, and asset changes</li><li>
Perform secure drive sanitization and destruction using BitRaser or other approved tools</li><li>
Maintain required documentation and certificates for secure drive destruction activities</li></ul><i>
Documentation &amp; Team Coordination</i><ul><li>
Create SOPs, knowledge base articles, user guides, technical procedures, and automation scripts</li><li>
Document technical procedures in a clear format for users and internal support teams</li><li>
Support Tier I personnel by promoting best practices, reviewing escalations, and resolving issues</li><li>
Coordinate with Service Desk and Network Operations teams on support and escalation needs</li><li>
Partner with Cloud Services, Engineering, Development, and Cybersecurity teams as needed</li><li>
Identify recurring problem trends and recommend practical mitigation strategies</li><li>
Recommend remedial actions such as driver updates, policy changes, or imaging corrections</li><li>
Assist with outages, service disruptions, emergencies, and incident response activities</li></ul><br>
<b>
REQUIRED BACKGROUND
</b><ul><li>Experience with imaging, deployment, configuration management, and security baselines</li><li>
Experience using Ivanti, KACE, Microsoft Intune, JAMF, or similar endpoint tools</li><li>
Experience deploying software, managing devices, enforcing policies, and automating routine tasks</li><li>
Experience supporting AWS-hosted resources, identity services, and hybrid infrastructure integrations</li><li>
Strong understanding of advanced system administration and patch management</li><li>
Strong understanding of baseline configuration and automated imaging processes</li><li>
Strong understanding of cloud and hybrid environment management</li><li>
Strong understanding of Zero Trust security principles</li><li>
Knowledge of organizational security, compliance, and configuration standards</li><li>
Excellent customer service and problem-solving skills</li></ul><br>
<b>
REQUIRED CAPABILITIES</b><ul><li>
Must be able to support macOS and Windows systems in an enterprise environment</li><li>
Ability to manage and troubleshoot Microsoft Entra ID / Active Directory services</li><li>
Ability to support MFA, role-based access controls, and AWS-integrated identity solutions</li><li>
Ability to diagnose authentication, connectivity, and endpoint performance issues</li><li>
Ability to analyze system logs, Windows Event Viewer data, and macOS Console diagnostics</li><li>
Ability to coordinate with Service Desk, Network Operations, and Cybersecurity teams</li><li>
Ability to support timely investigation, escalation, and remediation of technical issues</li><li>
Ability to troubleshoot and improve endpoint deployment workflows</li><li>
Ability to ensure endpoint, user, and network interactions follow security standards</li><li>
Ability to communicate clearly and effectively with users and technical teams</li><li>
Ability to document technical procedures and create user-friendly guides</li><li>
Ability to mentor Level I technicians and strengthen Service Desk capability</li><li>
Ability to prioritize tasks, meet tight deadlines, and remain professional and responsive</li></ul><br>
<b>
LOCATION
</b><ul><li>Washington, DC 20515</li></ul><br>
<b>
TRAVEL</b><ul><li>
Travel may be required</li></ul><br>
<b>
WORK HOURS</b><ul><li>
Monday&ndash;Friday, 40 hours per week</li></ul><br>
<b>
TELEWORK</b><ul><li>
N/A</li></ul><br>
<b>
CLEARANCE</b><ul><li>
U.S. citizenship required as it supports the U.S. federal government
</li></ul><br>
<b>CLIENT</b><ul><li>
 Congressional Budget Office (CBO)</li></ul><br>
<b>
EMPLOYMENT CLASSIFICATION</b><ul><li>
Employment Classification Eligibility &mdash; Exempt
</li></ul><br>
<b><i>******************</i></b><br>
<br>
<b>KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.<br>
<br>
<b>Other Considerations. </b>Applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.<br>
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IT Help Desk Specialist

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