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practice management specialist Jobs in San Francisco

practice management specialist

medical front office patient service specialist

Select Physical Therapy

<div>Overview:
<div>
Medical Front Office - Patient Service Specialist</div><div>
San Francisco, California</div><div></div><div> 
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.</div><div></div> 
Job Description 
When patients enter our center, we want them to have an exceptional experience &ndash; starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.<div></div> 
Schedule:<ul><li>
Center Location: 29 Vicente St, San Francisco, CA 94116</li><li>
Type of Employment: Full Time</li><li>
Hours: Weekdays (Hours TBD)</li><li>
Compensation $21.00 - $25.00/hour based on experience</li></ul>
Why Join Us: (benefits for full-time at 32+ hours/week)<ul><li>
Start Strong: Our mentorship and orientation programs ensure a successful transition</li><li>
Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance</li><li>
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings</li><li>
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection</li></ul> 
<div></div>
Responsibilities: 
<div></div><ul><li>
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out</li><li>
Schedule patient appointments in person and via phone</li><li>
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team</li><li>
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications</li></ul>
Qualifications:

Minimum Qualifications:<ul><li>
High School Diploma or GED</li></ul>
Preferred Qualifications:<ul><li>
Insurance Verification Experience</li><li>
1 Year of Front Desk Experience</li><li>
1 Year of Medical Office Experience</li><li>
Bilingual (English/Spanish Speaking)</li></ul>
Physical Requirements:<ul><li>
Ability to walk, stand, bend, and reach consistently throughout a work day/shift</li><li>
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift</li><li>
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics</li><li>
Ability to carry office supplies up to 10lbs</li><li>
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction</li><li>
Ability to speak and hear sufficiently to understand and give directions</li></ul>
Additional Data:
<div>
Go Anywhere with Us! 1900 centers in 39 states offering internal movement</div><div></div><div> 
Equal Opportunity Employer/including Disabled/Veterans</div></div>

Medical Front Office - Patient Service Specialist

Premier Health Chiropractic

Overview We&rsquo;re looking for a friendly, organized, and energetic Chiropractic Assistant to join our team. Our office is upbeat, wellness-focused, and community-oriented. We take pride in delivering high-quality care while fostering a supportive, positive environment for both patients and staff.This is a hybrid role: part patient care, part front desk superstar. You&rsquo;ll be greeting patients, assisting with therapies, managing schedules, processing payments, and helping keep the flow of the office smooth and efficient.Key Responsibilities:<ul><li>Greet patients warmly and assist with check-in and check-out.</li><li>Manage appointment scheduling, patient communications, and phone calls.</li><li>Process payments, handle basic insurance tasks, and manage administrative duties.</li><li>Assist the chiropractor with therapies, exercises, and patient flow.</li><li>Prepare treatment rooms and maintain a clean, organized office environment.</li><li>Document patient information accurately and maintain confidential records.</li><li>Provide patient education on care plans, exercises, and wellness practices.</li><li>Be a positive, calming presence for patients&mdash;many come in experiencing pain or discomfort.</li></ul>You&rsquo;re a great fit if you:<ul><li>Are personable, empathetic, and patient-focused.</li><li>Communicate clearly, professionally, and warmly&mdash;whether in person or over the phone.</li><li>Can multitask, stay organized, and manage a busy front desk environment.</li><li>Thrive in a fast-paced setting while maintaining attention to detail.</li><li>Work well independently and collaboratively.</li><li>Are interested in health, wellness, and helping others.</li><li>Bonus if you have knowledge of health insurance or medical terminology (helpful, but not required).</li></ul>Qualifications:<ul><li>Customer service experience required; healthcare or administrative experience preferred but not required.</li><li>Familiarity with health insurance, medical terminology, or EMR systems is a plus.</li><li>Reliable, punctual, and able to commit to the schedule consistently.</li><li>Strong interpersonal skills&mdash;warm, professional, and helpful.</li><li>Quick learner with a proactive, can-do attitude.</li></ul>Our office is a place where patients come not only for relief but for ongoing wellness and community. We love creating an upbeat, supportive environment&mdash;for both our patients and our team. If that sounds like a place you&rsquo;d thrive, we&rsquo;d love to hear from you.Pay: From $20.00 per hourWork Location: In person

Chiropractic Assistant / Receptionist

Hear.com US

<div><h1 class="jobSectionHeader">Remote Audiologist / Hearing Instrument Specialist | hear.com</h1>

Locations: California | Minnesota | New York | North Carolina | Texas (Fully Remote)

Must hold an active AUD or HIS license in CA, MN, NC, NY, or TX.

<h2 class="jobSectionHeader">Why This Role</h2>

Most audiology jobs tie you to a clinic, a commute, and a schedule that wasn't built around you. This one is different.

At hear.com, you'll deliver expert hearing care entirely from home (no front desk, no parking, no overhead). You'll work with patients who are motivated, matched to the right technology, and supported by a team that handles the logistics so you can focus on what you're passionate about: helping people hear well to live well.

This is teleaudiology at its most advanced, and we're looking for clinicians who are ready to practice in a way that's reshaping the field.

<h2 class="jobSectionHeader">What You'll Do</h2>
<ul><li>Conduct remote evaluations, device fittings, and follow-up care for patients across your licensed state(s)</li>
<li>Educate and guide patients on getting the most from their hearing technology</li>
<li>Provide feedback on new hearing care tools and workflows that improve the patient experience</li>
<li>Collaborate closely with our Sales Team to ensure seamless patient journeys</li>
<li>Contribute clinical insights to hear.com's global network, the largest independent audiology network in the world</li>
</ul><h2 class="jobSectionHeader">What You Bring</h2>
<ul><li>Active AUD or HIS license in CA, MN, NC, NY, or TX with 2+ years of fitting experience</li>
<li>HIS applicants must have successfully passed the International Licensing Exam (ILE), administered by the International Hearing Society (IHS)</li>
<li>A patient-first approach: empathetic, communicative, and genuinely invested in outcomes</li>
<li>Comfort working independently and managing your own schedule and caseload</li>
<li>Strong organizational skills and the ability to work across teams in a fast-paced environment</li>
<li>Reliable home internet: hardwired connection required (100+ Mbps download / 20+ Mbps upload)</li>
<li>Willingness to obtain licensure in additional states (all associated costs fully covered by hear.com)</li>
</ul><h2 class="jobSectionHeader">What We Offer</h2>

Compensation
<ul>
<li>Total target earnings of $100,000 to $120,000, made up of a $61,800 base salary plus monthly performance bonuses</li>
</ul>
Benefits
<ul>
<li>Full medical, dental, and vision coverage</li>
<li>401(k)</li>
<li>Paid parental leave</li>
<li>Open (flexible) PTO policy</li>
<li>Continuing education and certification costs fully covered so you can stay at the forefront of the field</li>
<li>All equipment provided: laptop, monitor, keyboard, mouse, ethernet cable, and more</li>
</ul>
Schedule
<ul>
<li>Monday through Friday, 8am to 5pm or 9am to 6pm in your time zone</li>
</ul>
Culture
<ul>
<li>A close-knit, performance-driven team that values ownership, collaboration, and solutions over hierarchy</li>
<li>Real input into products and processes; your clinical voice matters here</li>
</ul><h2 class="jobSectionHeader">About hear.com</h2>

Since 2012, hear.com has grown into the fastest-growing hearing care company in the world, a profitable global health-technology leader with over 1,100 team members across 8 countries. Our mission is simple: help everyone hear well to live well.

We've built a digital-first model that makes hearing care more accessible, more personalized, and more effective. Joining hear.com means joining a team that's not maintaining the status quo. We're replacing it.

hear.com is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Employment with hear.com is at-will.</div>

Audiologist

Lyon Martin Community Health Services

<div>Job Title: Community Access Coordinator (Spanish-Speaker)
Pay: $30.75 per hour; $63,960 annually (at 40 hrs/week);
Hours: 40 hrs/week
In Person vs Remote: 4 days/week in person; 1 day remote
Language Differential: Additional $1.00 per working hour
FSLA Status: Non-Exempt
Primary Location: Lyon-Martin Community Health Services
Address: 1735 Mission Street San Francisco, CA 94103
Reports To: Front Office Manager 
Organization Mission
The mission of Lyon-Martin Community Health Services is to provide high quality, compassionate and trauma-informed medical, gynecological, and mental health care services to trans, non-binary, gender non-conforming, and intersex communities and cis-gender women with specific sensitivity to LGBQ sexual orientation, disability, size, race, ethnicity, and language, regardless of immigration status or ability to pay. 
We aim to address and eliminate health inequities for our communities by rooting our clinical practice in core foundational intersectional frameworks of anti-racism, self-determination, harm reduction, and reproductive and disability justice. As a community clinic, we believe our communities are best served by and for us; that&rsquo;s why community outreach, engagement, and leadership development are central to our mission of community care and mutual aid. Lastly, we commit to increasing access to culturally responsive care beyond our walls through provider training and education, and policy advocacy. 
Job Summary 
 The Community Access Coordinator (CAC) serves as the first point of contact for people entering the clinic; thus, this position is vital to connecting clients to our services and other community resources in a warm, welcoming, and knowledgeable manner. The CAC supports the flow of the entire organization&rsquo;s clinical care by having a full understanding of the care we provide, who to route clients to for what, and by assisting with appointment scheduling, registration, and client education. They participate in in-reach efforts ensuring clients are up to date on preventative care tests, assist clients in accessing their medications, check insurance enrollment/program coverage and assist with enrollment. The CAC works closely with the whole clinical team, facilitating communication between our community of clients and the clinical teams to ensure clients are able to access the care they need. 
CACs are expected to provide all patient care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team. They, along with all staff at Lyon-Martin, are also expected to uphold and imbue in others a commitment to addressing racism, ableism, gender and sexual discrimination within the organization and our clinical practice. 
Key Responsibilities 
Front Desk &amp; Phone Reception 
<ul><li>
Provide a warm and welcoming atmosphere and excellent in-person customer service for those entering the clinic and waiting in our waiting room.</li><li>
Field incoming phone calls from clients, pharmacies, hospitals, other clinics, and other community members with a high quality of customer service to, among other things:<ul><li>
Schedule appointments appropriately with the care team</li><li>
Provide information about our services</li><li>
Relay updates about ongoing aspects of client care in a HIPAA-compliant manner</li><li>
Take messages for or redirect calls to other departments within the clinic</li></ul></li><li>
Route incoming faxes and emails to the appropriate staff member.</li><li>
Assist with in-reach efforts to bring clients who are due for care in for appointments.</li><li>
Greet and register all clients for their appointments, including, but not limited to, entering or updating demographic and contact information, insurance information, facilitating the completion of paperwork, and performing insurance eligibility checks.</li><li>
Respect patients&rsquo; names and pronouns at all times; ensure that this information is communicated to the team and entered properly in their chart</li><li>
Check out all clients at the conclusion of their visit, ensuring that all follow up actions have been initiated.</li><li>
Communicate with the rest of the team regarding schedule changes, walk-ins, medical emergencies, disruptive behavior or mental health crises in need of immediate intervention.</li><li>
Collaborate with providers to reschedule appointments when needed.</li></ul> 
Insurance Eligibility 
<ul><li>
Enroll eligible clients into sliding scale program.</li><li>
Collect any co-pays for services.</li><li>
Assist clients in enrolling in appropriate public benefits coverage as needed, including Family Planning Access Care and Treatment (FPACT), Every Woman Counts (EWC/CDP), Presumptive Eligibility, Healthy San Francisco (HSF), Covered California, Medi-Cal.</li><li>
Assist clients with switching managed care Medi-Cal plans and/or medical homes</li></ul> 
 Other duties as assigned 
Competencies: 
Communication, Written: Delivers written communications that have clarity and impact including emails.
Communication, Verbal: Effective listener; clearly and thoughtfully communicates with others in person and on the phone.
Reliability: Accountable; maintains focus; punctual; good attendance record; meets deadlines.
Time Management: Organizes and establishes priorities; gets the job done in a timely manner. Responds to all in basket messages within 72 hours, per policy.
Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support whether internal or external.
Computer Literacy: Skilled computer-based work tasks; uses technology to enhance job performance.
Teamwork: Accountable to team; participates effectively in group- and teamwork; collaborates positively with other team members; giving and accepting constructive criticism. Asks for help when needed.
Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities.
Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve performance.
Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others.
Integrity and Ethics: Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact.
Relationship Orientation: Establishes rapport easily with others; listens attentively to others' perspectives; uses good judgment when sharing information and maintaining confidentiality; appropriately expresses empathy.
Presentation Skills: Adapts presentation techniques to fit audience level and technical needs; develops and delivers communications that have clarity and impact; conveys confidence, presence, and professionalism; uses appropriate visual aids to illustrate key points and enhance learning.
Interpersonal Skills: Uses active listening and discussion skills to identify issues, ensure understanding, and facilitate problem solving; works cooperatively with diverse groups; deals with others in a pleasant and professional manner; accurately assesses verbal and non-verbal cues.
Accountability: Makes and meets commitments; accepts responsibility for behavior and outcomes.
Follow Through: Monitors status of projects and tasks; thoroughly deals with project details; delivers clear, accurate depiction of status.
Cultural Sensitivity: Ability to work with a diverse population while withholding judgment. Willingly open to learn and understand different perspectives. 
Education, Knowledge, Skills: 
 Required: 
<ul><li>
Language Requirement: Spanish fluency (verbal &amp; written)</li><li>
Culturally sensitive/humble and able to work with a diverse population</li><li>
Experience working with lesbian, bisexual, transgender, non-binary, gender non-conforming, and intersex clients.</li><li>
Experience working with populations with varying disabilities, racial, ethnic and cultural backgrounds and economic statuses.</li><li>
Experience working with clients who do sex work, those experiencing homelessness, people who have challenges with mental illness and/or are using substances, those of with a history of incarceration, people of varying ages.</li><li>
Excellent computing and data entry skills.
</li><li>Experience using Microsoft Office programs.
</li><li>Integrity to handle sensitive information in a confidential manner</li><li>
Strong communication (verbal, written and interpersonal) skills. Practices attentive and active listening and willingness to ask questions.</li><li>
Flexible and open to change when facing new problems. Creatively strives to find solutions.</li><li>
Excellent organization skills and ability to multitask and juggle multiple priorities</li><li>
Outstanding ability to follow-through with tasks</li><li>
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility</li><li>
Strong customer service skills. Sensitive to and patient with the interpersonal anxieties of others. Easy to approach. Spends the extra effort to put others at ease. Warm, pleasant, and gracious.</li><li>
Maintains composure and professionalism, especially under stress.</li></ul></div>

Community Access Coordinator (Spanish)

Golden Gate Regional Center (GGRC)

<div>
 
 Starting Salary Range: $42,193 - $50,632
 
 
 
 GGRC is looking to hire a Office Assistant who will provide general administrative support to members of the Regional Center Services Social Work unit to ensure overall efficiency in the operations of the Department
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Coordinate activities for processing, copying, routing copies to records, and distribution of reports and forms via mail or email
 </li>
 <li>
 Retrieve files, prepare documents to accompany files and word-processing of document information
 </li>
 <li>
 Sort, copy, prepare, assemble, and file reports and forms for unit
 </li>
 <li>
 Prepare and distribute correspondence, including certified mail, while adhering to statutory timelines
 </li>
 <li>
 Manage Officer of the Day (OD) schedule and rotation
 </li>
 <li>
 Maintain unit staff directory and staff lists
 </li>
 <li>
 File memos from unit manager
 </li>
 <li>
 Prepare case assignments memos
 </li>
 <li>
 Participate in staff /internal meetings and tasks forces as assigned.
 </li>
 <li>
 Support to new or temporary administrative staff
 </li>
 <li>
 Manage Purchase of Service (POS) and Individual Program Plan (IPP) Processing
 </li>
 <ul>
 <li>
 Review POS requests and IPP documents for accuracy and thoroughness
 </li>
 <li>
 Coordinate corrections to POS requests and IPPs when needed
 </li>
 <li>
 Assist with sorting or updating POS reports or monitoring reports for special projects
 </li>
 <li>
 Review file for GGRC vendors or individuals supported by GGRC to ensure accuracy of POS and IPP
 </li>
 </ul>
 <li>
 Front Desk Coverage
 </li>
 <ul>
 <li>
 Route all incoming and outgoing calls to appropriate staff or department
 </li>
 <li>
 Provide basic information regarding the GGRC San Francisco County Office
 </li>
 <li>
 Route messages from general voice mail box to appropriate staff or department
 </li>
 <li>
 Greet individuals/families supported by GGRC and other visitors in a professional and courteous manner and informs staff of visitor arrivals
 </li>
 <li>
 Ensure lobby and front desk are neat and professional in appearance
 </li>
 </ul>
 <li>
 Participate in special projects, and assist with additional duties or tasks, as assigned
 </li>
 <li>
 Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 1+ year experience in office setting involving production typing, machine transcription, processing of documents, and a variety of general clerical duties
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Attention to detail
 </li>
 <li>
 Organizational skills
 </li>
 <li>
 Customer service orientation
 </li>
 <li>
 Time management
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Collaboration/teamwork
 </li>
 <li>
 Self direction
 </li>
 <li>
 Initiative
 
 
 </li>
 </ul>
 
 General Skills
 
 
 
 <ul>
 <li>
 Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
 </li>
 <li>
 Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
 </li>
 <li>
 Ability to operate basic office equipment, including scanners, copiers, faxes, phones
 </li>
 <li>
 Basic familiarity with MS Word&reg;, MS Excel&reg;, MS PowerPoint&reg;, MS Outlook&reg; or similar software applications
 </li>
 <li>
 Ability to type 60 wpm
 </li>
 <li>
 Use of discretion and ability to maintain confidentiality
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 Coursework in Office Management or Medical Office Assistance
 </li>
 <li>
 Experience in multi-cultural settings and/or multi-lingual capacity
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What are the benefits to working with GGRC?
 
 
 
 We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage
 
 
 10% employer contribution to a 403(b) retirement account to help you save for the future!
 
 
 
 GENEROUS TIME OFF BENEFITS!!!
 
 
 
 No really, we mean generous:
 
 
 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education
 
 
 
 What makes GGRC so special?
 
 
 
 GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.
 
 
 GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).
 
 
 
 How to apply:
 
 
 
 GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application.
 
 
 Golden Gate Regional Center is an Equal Opportunity Employer.
</div>

Office Assistant

Omada Health

<div>Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.

Job overview:

Omada is hiring a Clinical Specialist - Certified Diabetes Care &amp; Education Specialist (CDCES) for a full-time remote position to staff our diabetes, hypertension, GLP-1, and cholesterol programs. Your role will be to guide members through our online program and deliver the highest quality self-management education. You will be fully supported by our online platform, which includes a detailed curriculum and technology to help members track their progress. You will leverage this cutting-edge platform to monitor blood glucose, blood pressure, labs, and health maintenance appointments. You'll strategically counsel members through the Omada program, using data science to inform outreach methods during moments that matter. You will serve as a leader in cardiometabolic care within a rapidly growing digital care coaching practice through direct member care.

About you:

You have a current certification as a CDCES with experience and/or passion for diabetes and cardiovascular health.You are a strong advocate for patients and clinical staff. You recognize the limitations of our current ambulatory care environment and want to be part of delivering care in a new way. You have experience in diabetes, hypertension, GLP-1, and hyperlipidemia education and management. You enjoy preventive and/or ambulatory care, specifically patient education in a non-acute care environment.

Key Requirements:
<ul>
<li>Fluent in Spanish</li>
<li>Active, unrestricted Certified Diabetes Care &amp; Education Specialist (CDCES) certification through the Certification Board for Diabetes Care and Education (CBDCE)</li>
<li>Minimum of 1 year professional experience as a CDCES or at least 3 years of experience in the field of diabetes</li>
<li>Active, unrestricted Registered Dietitian (RDN or RD) or Registered Nurse (RN) certification with 5+ years of experience</li>
<li>Bachelor's degree</li>
<li>Knowledge of or experience with blood glucose interpretation utilizing CGM technology</li>
<li>Available to work full-time</li>
<li>Have stellar written and oral communication skills</li>
<li>Are a fast learner and are able to adapt to a constantly changing environment</li>
</ul>
Your impact:
<ul>
<li>You have the ability to translate face-to-face interactions to the digital world</li>
<li>Are a compassionate and empathetic &quot;people person&quot;</li>
<li>You're excited to be at the intersection of healthcare and technology</li>
<li>You have proven technical ability and a high level of tech savviness</li>
<li>You have a firm grasp on effective and efficient communication through digital platforms</li>
<li>You're excited about working in a fast-paced environment that is constantly evolving</li>
<li>Committed to the mission of Omada and the lifestyle changes we inspire</li>
</ul>
Bonus points for:
<ul>
<li>At least 1 year of practice with patients with type 1 diabetes</li>
<li>Additional training in informatics or technology</li>
<li>Experience in digital health or telehealth</li>
</ul>
Benefits:
<ul>
<li>Competitive salary with generous annual cash bonus</li>
<li>Remote first work from home culture</li>
<li>Flexible Time Off to help you rest, recharge, and connect with loved ones</li>
<li>Generous parental leave</li>
<li>Health, dental, and vision insurance (and above market employer contributions)</li>
<li>401k retirement savings plan</li>
<li>Lifestyle Spending Account (LSA)</li>
<li>Mental Health Support Solutions</li>
<li>...and more!</li>
</ul>
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
<ul>
<li>Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.</li>
<li>Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.</li>
<li>Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.</li>
<li>Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.</li>
<li>Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.</li>
<li>Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.</li>
</ul>
About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: https://www.omadahealth.com/

Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $82,800 - $103,500*, Colorado Base Compensation Ranges: $79,200 - $99,000*. Other states may vary.

This role is also eligible for participation in annual cash bonus.
<ul><li>The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.</li></ul>

Please click here for more information on our Candidate Privacy Notice.</div>

Clinical Specialist, Spanish Speaking

On Lok

<div>On Lok
Dedicated to The Care of Elders:
On Lok is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term options in the community. On Lok serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems.
We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Join our team of leaders to begin a rewarding career!
POSITION SUMMARY: The Benefits Specialist administers and supports the organization's employee benefits programs, ensuring accurate enrollment, compliance with federal and state regulations (including California-specific laws), and excellent service to employees. This role serves as a key point of contact for benefits-related inquiries, open enrollment, claims resolution, benefit related audits, and vendor coordination in a dynamic HR environment. The Benefits Specialist also assists with researching, analyzing and evaluating benefit plans and works on projects in a supportive role.
DUTIES / RESPONSIBILITIES:
BENEFITS PLAN ADMINISTRATION<ul><li>
Administers employee benefits programs, including medical, dental, vision, life insurance, disability, ancillary, retirement plans (e.g., 401(k)), flexible spending accounts, and wellness initiatives.</li><li>
Conducts open enrollment processes, including communications, employee education sessions, and system updates (e.g., in HRIS platforms like Oracle or similar).</li><li>
Assists Benefits Manager in coordinating with benefits vendors and brokers to resolve issues, track performance, approve invoices, and negotiate as needed.</li><li>
Processes enrollments, terminations, qualifying life event changes (e.g., marriage, birth), verification of benefits requests, and COBRA notifications.</li></ul>
REPORTING &amp; COMPLIANCE<ul><li>
Tracks and reports on benefits data, prepare audits (e.g., 5500 filings, nondiscrimination testing), and support annual compliance activities.</li><li>
Assists with leaves of absence administration (FMLA, CFRA, workers' compensation, accommodations) and maintains accurate employee benefits records.</li><li>
Supports compliance activities regarding federal laws (ACA, ERISA, COBRA, HIPAA, FMLA) and California state requirements (e.g., Paid Family Leave, California Family Rights Act, state disability insurance, Kin Care, and relevant notices/filings).</li></ul>
BENEFITS COMMUNICATIONS<ul><li>
Serves as the initial Benefits contact for employees and retirees regarding benefits eligibility, options, changes, and claims resolution; provide guidance on plan details and answer inquiries promptly.</li><li>
Supports in conducting new hire benefit review sessions to educate employees on available plans, eligibility, and enrollment requirements, and ensure timely and accurate completion of the benefits enrollment process through proactive follow-up.</li><li>
Supports development of benefits communications including newsletters, presentations, and training materials.</li></ul>
RESEARCH, BENEFITS PLAN DESIGN<ul><li>
Assists Benefits Manager in researching and analyzing benefit trends.</li><li>
Participates in benefits plan design reviews, cost analysis, and recommendations.</li></ul>
QUALIFICATIONS (knowledge, skills, abilities):<ul><li>
Bachelor's Degree in Human Resources, Business Administration, or a related field or additional applicable experience may substitute for the degree required.</li><li>
3 years of experience in benefits administration required.</li><li>
Strong knowledge of employee benefits programs and applicable laws/regulations (federal and California-specific preferred).</li><li>
Excellent communication and customer service skills for explaining complex benefits information clearly required.</li><li>
Detail-oriented with strong analytical, organizational, and problem-solving abilities required.</li><li>
Proficiency in Microsoft Office (especially Excel for reporting) required.</li><li>
Strong knowledge of employee benefits programs and applicable laws/regulations (federal and California-specific preferred).</li><li>
Excellent communication and customer service skills for explaining complex benefits information clearly preferred.</li><li>
Detail-oriented with strong analytical, organizational, and problem-solving abilities preferred.</li><li>
Proficiency in Microsoft Office (especially Excel for reporting) preferred.</li><li>
Familiarity with California employment laws (e.g., paid sick leave, paid family leave integration) preferred.</li><li>
Background in retirement plan administration or public sector benefits (for government-adjacent roles) preferred.</li><li>
Certified Benefits Professional (CPB) preferred.</li><li>
Certified Employee Benefits Specialist (CEBS)-IFEBP preferred.</li></ul>
On Lok's Employee Benefits include (eligible for any regular position for 20 hr/wk or more):<ul><li>
Medical, Dental, and Vision coverage</li><li>
Retirement Savings Plan 403(b) and Term Life/AD&amp;D Insurance</li><li>
Flexible Spending Account, Commuter Benefits, Pet Insurance, and Employee Discount Program</li><li>
Mental Wellness Resources and Employee Assistance Program (EAP)</li><li>
Holidays (10 per year), vacation time, sick leave, long-term disability insurance, and additional benefits are available.</li></ul> 
Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records.
On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.
If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Talent (Talent@onlok.org).</div>

Benefits Specialist

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