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certified medical assistant Jobs in Tampa

certified medical assistant

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medical office assistant

Cano Health

<div><p>It's rewarding to be on a team of people that truly believe in making an impact!</p><p></p><p>
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.</p><p></p><p><b>
Job Summary</b></p><p>
The Medical Assistant (MA) plays a key role in supporting high-quality patient care by assisting physicians and clinical staff in the examination, treatment, and overall care coordination for patients. This role requires both clinical proficiency and administrative capability, ensuring seamless operations and an exceptional patient experience.</p><p></p><p><b>
Essential Duties &amp; Responsibilities</b></p><p><b>
Clinical Duties:</b></p><ul><li>
Interview patients and document top complaints, health concerns, and medical history.</li><li>
Accurately measure and record vital signs including blood pressure (manual/automatic), temperature, pulse, oxygen saturation, height, and weight.</li><li>
Perform pre-visit planning and intake procedures.</li><li>
Administer vaccines and injections, ensuring documentation in all applicable systems.</li><li>
Conduct point-of-care testing: COVID-19, flu, glucose, urine dipstick, PT/INR, etc.</li><li>
Conduct phlebotomy, prepare laboratory requisitions, and manage specimen collection and transport.</li><li>
Assist with EKGs, spirometry, RetinaVue imaging, and other diagnostic workflows.</li><li>
Maintain infection control standards including proper use of PPE and disposal of biohazard materials.</li><li>
Prepare and sanitize treatment/exam rooms in accordance with safety protocols.</li><li>
Operate emergency equipment such as AEDs as needed.</li></ul><p></p><p><b>
Administrative Duties:</b></p><ul><li>
Support providers by prepping encounters in the EMR (e.g., eCW), including documentation setup and chart reviews.</li><li>
Reconcile medications and assist with prescription refill requests.</li><li>
Schedule appointments and manage follow-up coordination.</li><li>
Print and review End-of-Visit Summaries with patients.</li><li>
Coordinate referrals and hand-offs to specialists or care coordinators as needed.</li><li>
Update visit status, verify pharmacy details, and close encounters in a timely manner.</li><li>
Participate in care gap closure efforts by documenting and assisting with HEDIS measures (PHQ-9, COA, fall risk, cancer screenings, A1c, etc.).</li></ul><p></p><p><b>
Care Coordination &amp; Patient Engagement:</b></p><ul><li>
Assist with appointment confirmations and follow scheduling protocols.</li><li>
Support transportation scheduling when applicable.</li><li>
Promote and assist with Patient Portal enrollment.</li><li>
Make outreach calls for wellness checks, emergency preparedness, or appointment rescheduling.</li><li>
Serve as a compassionate advocate for patients, helping them navigate care and recoveries post-hospitalization or urgent care visits.</li><li>
Collaborate with front desk and clinical teams to ensure smooth clinic flow.</li></ul><p></p><p><b>
Operational &amp; Systems Support:</b></p><ul><li>
Clear telephone encounters and respond promptly to clinical messages.</li><li>
Maintain up-to-date e-filing of documentation (within 48 hours).</li><li>
Monitor faxes and EMR &ldquo;Jellybeans&rdquo; and task buckets for timely action.</li><li>
Utilize tools such as Availity, state immunization portals, lab portals (LabCorp, Quest), diagnostic/specialist portals, and internal ticketing systems (Cano.Net).</li><li>
Understand and support prior authorization processes.</li></ul><p></p><p><b>
Education &amp; Experience</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Graduation from an accredited Medical Assistant program or Medical Assistant certification.</li><li>
Active and current Basic Life Support (BLS) certification.</li><li>
Minimum of two (2) years of relevant experience as a Medical Assistant.</li><li>
Fluency in both English and Spanish is required.</li><li>
Proficiency with electronic medical records (preferably eCW).</li><li>
Ability to lift, move, and assist patients as needed (Gait training/ADA training recommended).</li><li>
Certification in Medical Translation</li></ul><p></p><p><b>
Education Requirements</b></p><p><b>
Required/Preferred</b></p><p><b>
Education Level</b></p><p><b>
Discipline</b></p><p>
Required</p><p>
High School Diploma or equivalent</p><p></p><p><b>
Knowledge, Skills &amp; Proficiencies</b></p><ul><li>
Microsoft Office (Excel, Word, PowerPoint, Teams).</li><li>
Power BI and Oracle (expense management).</li><li>
TripMaster or similar transportation scheduling software.</li><li>
RingCentral communication platform.</li><li>
Workday (HR/time management platform).</li></ul><p></p><p><b>
Behavioral Competencies:</b></p><ul><li>
Compassionate and patient-centered approach to care.</li><li>
Strong interpersonal and communication skills.</li><li>
Team player with a collaborative mindset.</li><li>
Adaptable, organized, and detail-oriented.</li><li>
Committed to upholding confidentiality, integrity, and quality standards.</li></ul><p></p><p><b>
Incentive</b></p><p>
This position is eligible to receive a performance bonus each calendar year based upon the Company&rsquo;s achievement of certain financial targets and the achievement of metrics relevant to your position.</p><p></p><p><b><br>
Benefits</b></p><p>
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.</p><p></p><p><b>
Job Requirements</b></p><p><b>
Physical Requirements</b></p><p>
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p><b>
Work Conditions</b></p><p>
Work will involve constant driving/traveling to assigned clinics/territories.</p><p></p><p><b>
Travel Required
</b></p><p><b>Amount of Expected Travel</b></p><p><b>
Details</b></p><p>
Yes</p><p>
0-25%</p><p>
Flexibility to travel to clinical sites as needed.</p><p></p><p><b>
Tools &amp; Equipment Used</b></p><p>
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.</p><p></p><p><b>
Disclaimer</b></p><p>
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</p><p></p><p>
Join our team that is making a difference!</p><p></p><p>
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</p></div><p></p>

Medical Assistant

Millennium Physician Group

<div><p><b>Job Description Summary</b></p><p>
&lrm;</p>
The Care Coordinator works under the direction of the RN Care Manager and in collaboration with primary care providers, patients, caregivers, and interdisciplinary team members to support care management activities in the outpatient setting. This role assists with care coordination, transitions of care, chronic disease management, patient outreach, resource navigation, and documentation to improve patient outcomes, reduce avoidable utilization, and enhance the patient experience.
<br>
<br>
The Care Coordinator may be a Licensed Practical Nurse (LPN) or an experienced Medical Assistant (MA) with strong clinical knowledge and care coordination experience.<p>
&lrm;</p><p><b>
How will you make an impact &amp; Requirements</b></p><p>
&lrm;</p><div><p><b>
Care Coordination</b></p></div><div><ul><li><p>
Assist the RN Care Manager in implementing and monitoring individualized patient care plans.</p></li></ul></div><div><ul><li><p>
Perform monthly patient chart reviews to identify care gaps, preventive care needs, and opportunities for intervention.</p></li></ul></div><div><ul><li><p>
Monitor and track follow-up appointments, referrals, diagnostic testing, and care plan goals.</p></li></ul></div><div><ul><li><p>
Coordinate services among primary care providers, specialists, hospitals, skilled nursing facilities, home health agencies, and community organizations.</p></li></ul></div><div><ul><li><p>
Collaborate with the healthcare team to ensure continuity of care across settings.</p></li></ul><p></p><div><div><p><b>
Patient Outreach and Engagement</b></p></div><div><ul><li><p>
Conduct telephonic outreach to patients and caregivers as directed by the RN Care Manager.</p></li></ul></div></div><div><div><ul><li><p>
Assess barriers to care, including transportation, medication access, financial concerns, health literacy, and social determinants of health.</p></li></ul></div><div><ul><li><p>
Encourage patient participation in care plans, preventive services, and chronic disease management programs.</p></li></ul></div><div><ul><li><p>
Build and maintain trusting relationships with assigned patients and caregivers.</p></li></ul><div><p><b>
Transitions of Care</b></p></div><div><ul><li><p>
Support transition-of-care activities following emergency department visits, hospitalizations, and skilled nursing facility stays.</p></li></ul></div><div><ul><li><p>
Assist with post-discharge follow-up, appointment scheduling, medication reconciliation support, and identification of ongoing care needs.</p></li></ul></div><div><ul><li><p>
Ensure necessary services, equipment, and community resources are coordinated prior to or following discharge.</p></li></ul></div><div><ul><li><p>
Communicate pertinent information to providers and care team members to facilitate timely interventions.</p></li></ul><div><p><b>
Patient Education</b></p></div><div><ul><li><p>
Reinforce education provided by the RN Care Manager and providers regarding:</p></li></ul></div><div><ul><li><p>
Chronic disease management</p></li></ul></div><div><ul><li><p>
Medication adherence</p></li></ul></div><div><ul><li><p>
Preventive health measures</p></li></ul></div><div><ul><li><p>
Self-management strategies</p></li></ul></div><div><ul><li><p>
Community resources and support programs</p></li></ul></div><div><ul><li><p>
Provide information on prescription assistance programs, transportation services, community resources, and support groups as appropriate. Refer to ACO pharm to assist with PAP</p></li></ul><p></p><div><p><b>
Clinical Documentation and Record Management</b></p></div><div><ul><li><p>
Maintain accurate, timely, and complete documentation within the electronic health record (EHR).</p></li></ul></div><div><ul><li><p>
Obtain and upload medical records, discharge summaries, consult notes, and test results from hospitals, specialists, skilled nursing facilities, and other providers.</p></li></ul></div><div><ul><li><p>
Track care management activities, outreach attempts, patient outcomes, and quality metrics.</p></li></ul><p></p><div><p><b>
Resource Coordination and Advocacy</b></p></div><div><ul><li><p>
Assist patients in accessing appropriate clinical, social, behavioral health, and community-based services.</p></li></ul></div><div><ul><li><p>
Maintain knowledge of local, state, and federal community resources.</p></li></ul></div><div><ul><li><p>
Advocate for patient needs and promote patient-centered care.</p></li></ul></div><div><ul><li><p>
Escalate clinical concerns to the RN Care Manager or provider as appropriate.</p></li></ul><p></p><div><p><b>
Qualifications</b></p></div><div><p><b>
Education</b></p></div><div><p><b>
One of the following:</b></p></div><div><ul><li><p>
Current Florida Licensed Practical Nurse (LPN) license; or</p></li></ul></div><div><ul><li><p>
Certified Medical Assistant (CMA/RMA) or equivalent Medical Assistant certification from an accredited program (Preferred).</p></li></ul></div><div><p><b>
Licensure/Certification</b></p></div><div><ul><li><p>
LPN applicants must possess an active, unrestricted Florida LPN license.</p></li></ul></div><div><ul><li><p>
Medical Assistant applicants must maintain current certification, if applicable.</p></li></ul></div><div><ul><li><p>
Current BLS certification preferred.</p></li></ul></div><div><p><b>
Experience</b></p></div><div><ul><li><p>
Minimum of three (3) years of clinical healthcare experience in a physician practice, outpatient clinic, population health, care management, case management, transitional care, home health, or related setting preferred.</p></li></ul></div><div><ul><li><p>
Experience working with chronic disease management and high-risk patient populations preferred.</p></li></ul></div><div><ul><li><p>
Experience with electronic health records (EHR) required.</p></li></ul><p></p><div><p><b>
Knowledge, Skills, and Abilities</b></p></div><div><div><ul><li><p>
Strong organizational and time-management skills.</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills.</p></li></ul></div><div><ul><li><p>
Ability to build rapport and effectively engage patients and caregivers.</p></li></ul></div><div><ul><li><p>
Knowledge of care coordination principles, transitions of care, and population health management.</p></li></ul></div><div><ul><li><p>
Understanding of chronic disease management and preventive care strategies.</p></li></ul></div><div><ul><li><p>
Ability to identify barriers to care and coordinate appropriate interventions.</p></li></ul></div><div><ul><li><p>
Strong documentation and computer skills.</p></li></ul></div><div><ul><li><p>
Ability to work independently while maintaining close collaboration with the RN Care Manager and interdisciplinary care team.</p></li></ul></div><div><ul><li><p>
Bilingual skills are a plus.</p></li></ul></div><p></p><div><div><p><b><br>
Reporting Relationship</b></p></div><div><p>
Reports directly to the RN Care Manager and works collaboratively with physicians, advanced practice providers, care managers, case managers, social workers, and other members of the healthcare team.</p></div><p></p><div><p><b>
Work Environment</b></p></div><div><p>
This position is primarily based remotely, may be in an MPG main office and/or a an outpatient clinic, and involves telephonic patient outreach, care coordination activities, and occasional interaction with community agencies and healthcare facilities.</p></div></div></div></div></div></div></div></div></div></div></div><p></p><p><br>
&lrm;</p><p><b>
Compensation Range:</b></p>
$19.00<p>
to</p>
$28.50<p></p><p><i><br>
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.</i></p></div>

Care Coordinator II

LoCicero Medical Group

<p>LoCicero Health has an opening for a <b>full-time administrative assistant</b> to support the executive team. The ideal candidate is reliable, detail-oriented, organized, and has strong communication skills.</p><p><b>Key Responsibilities</b></p><ul><li>Assist with company projects and provide general administrative support to executive leadership as needed</li></ul><ul><li>Prepare correspondence, reports, and presentations</li></ul><ul><li>Maintain electronic filing systems and ensure records are organized and up to date</li></ul><ul><li>Assist with data entry tasks as needed</li></ul><ul><li>Coordinate travel arrangements and meeting logistics</li></ul><ul><li>Candidates should be able to complete occasional local errands and travel within the area as required</li></ul><p><b>Qualifications, Knowledge, and Skills</b></p><ul><li>Bachelor&rsquo;s degree is required</li></ul><ul><li>Previous administrative or office support experience is required</li></ul><ul><li>Strong organizational and time management skills</li></ul><ul><li>Excellent written and verbal communication skills</li></ul><ul><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li></ul><ul><li>Ability to handle sensitive information with discretion</li></ul><ul><li>Self-motivated and a strong attention to detail</li></ul><p><b>About us</b></p><p>LoCicero Health is a multi-specialty clinic, diagnostic center, infusion center, medication dispensary, and COLA-accredited laboratory with 6 locations across the Tampa Bay area. We are proud to provide our community with an integrated and patient-centered model of care.</p><p>Please note that we require pre-employment drug screening of all final candidates for all positions.</p><p>Work Location: In person</p>

Administrative Assistant

The Jaeb Center for Health Research

<p>The Jaeb Center for Health Research is seeking an Administrative Research Assistan<b>t</b> to support multiple clinical research teams. This position is ideal for an organized, detail-oriented individual with strong communication and computer skills who enjoys working in a collaborative office environment, while also demonstrating the ability to work independently.</p><p><b>Responsibilities</b></p><ul><li>Collaborate with and provide administrative support to clinical research teams</li><li>Triage incoming phone calls, routing inquiries, and messages to the appropriate team members</li><li>Download, organize, track, and maintain study data (e.g., device files)</li><li>Support the collection, tracking, and maintenance of study records to ensure accuracy and compliance</li><li>Schedule meetings, prepare agendas, and record meeting minutes</li><li>Assist with study start-up activities, document management, and data entry</li><li>Order, track, and ship study supplies and materials</li><li>Manage project emails and perform general office duties</li><li>Assist with reports, presentations, and other project-related tasks</li></ul><p><b>Qualifications</b></p><ul><li>Associate's or bachelor's degree preferred</li><li>Strong written and verbal communication skills</li><li>Excellent organizational and multitasking abilities</li><li>Attention to detail</li><li>Proficiency in Microsoft Office</li></ul><p>Salary is commensurate with education and experience and ranges from $33,000 to $39,000 annually, plus an excellent benefits package. This is a full-time, Monday&ndash;Friday, on-site position in the Tampa Bay area.</p><p><b>How to Apply</b></p><p>Candidates may apply by emailing a cover letter outlining their current interests and relevant experience, along with a curriculum vitae (resume), and a completed application available on our Careers page. EOE M/F/V/D/DFWP</p><p>Job Type: Full-time</p><p>Pay: $33,000.00 - $39,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Physical Setting:</p><ul><li>Office</li></ul><p>Ability to Relocate:</p><ul><li>Tampa, FL 33647: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Administrative Research Assistant – Clinical Research

AdventHealth Tampa

<div><p><b>Our promise to you:</b></p><p></p><p>
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that <b>together</b> we are even better.</p><p></p><p><b>
All the benefits and perks you need for you and your family:</b></p><p></p><ul><li><p>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</p></li><li><p>
Paid Time Off from Day One</p></li><li><p>
403-B Retirement Plan</p></li><li><p>
4 Weeks 100% Paid Parental Leave</p></li><li><p>
Career Development</p></li><li><p>
Whole Person Well-being Resources</p></li><li><p>
Mental Health Resources and Support</p></li><li><p>
Pet Benefits</p></li></ul><p></p><p><b>
Schedule:
</b></p>Full time<p></p><p><b>
Shift:</b></p>
Day (United States of America)<p></p><p><b>
Address:</b></p>
3100 E FLETCHER AVE<p></p><p><b>
City:</b></p>
TAMPA<p></p><p><b>
State:</b></p>
Florida<p></p><p><b>
Postal Code:</b></p>
33613<p></p><p><b>
Job Description:</b></p><p></p>
Performs treatments according to policy and procedure, providing patient care appropriate to age, mobility, acuity, and culture. Functions appropriately in clinical emergencies. Participates in practice changes resulting from performance improvement activities and supports quality standards and initiatives. Follows prescribed isolation guidelines, demonstrates appropriate use of protective equipment, performs handwashing according to policy, and enforces safety regulations. Exhibits a desire to learn and upgrades skills continuously. Communicates effectively with patients, families, and healthcare team members. Maintains a clean and safe environment for patients and staff. Assists in the delivery of patient care as a team member under the direction of a registered nurse. Documents and reports all procedures in accordance with department policy. Participates in obtaining a nursing history and reports abnormalities to the registered nurse. Assists in identifying patient needs Other duties as assigned.<b>Knowledge, Skills, and Abilities:</b>
<br>
<ul><li>N/A
</li></ul><br>
<b>Education:</b>
<br>
<ul><li>High School Grad or Equiv [Required]
</li></ul><br>
<b>Field of Study:</b>
<br>
<ul><li>N/A
</li></ul><br>
<b>Work Experience:</b>
<br>
<ul><li>1+ applicable PCT experience [Preferred]
</li><li>Previous bedside patient care in an acute care unit, unit secretary, monitor technician, or equivalent medical experience [Preferred]
</li></ul><br>
<b>Additional Information:</b>
<br>
<ul><li>N/A
</li></ul><br>
<b>Licenses and Certifications:</b>
<br>
<ul><li>Basic Life Support - CPR Cert (BLS) [Required]
</li><li>Certified Nurse Assistant (CNA) [Required] OR
</li><li>Certified Patient Care Technician/Assistant (CPCT/A) [Required] OR
</li><li>Emergency Medical Tech Cert (EMT) [Required]</li></ul><br>
<b>
Physical Requirements:</b> <i>(Please click the link below to view work requirements)</i><br>
Physical Requirements - https://tinyurl.com/msy4mja2<p></p><p><b>
Pay Range:</b></p><p></p>
$15.87 - $25.38<p><b><br>
Background Screening Requirement (Florida Law)</b></p><p><br>
Certain positions are subject to <b>Florida Level 2 background screening</b>, including fingerprinting, as required by state law.</p><p><br>
Applicants may review general information about Florida&rsquo;s background screening requirements at the <b>Florida Care Provider Background Screening Clearinghouse</b>:<br>
https://info.flclearinghouse.com/</p><p></p><p><i>
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</i></p></div>

Patient Care Technician ICU Cardiology

Tampa General Hospital

<div></div><div><div><b>Description</b><div></div><p><br>
Under general supervision and in alignment with established policies, procedures, and professional standards, this role performs a variety of receptionist and clerical/secretarial duties. Responsibilities include initiating and maintaining patient records, documenting patient activity, and supporting clinical operations through accurate recordkeeping. The role also involves monitoring long-term video surveillance systems from a centralized nursing station, recognizing alarms, and promptly reporting alerts to the registered nurse. All duties are carried out in accordance with the mission, vision, and values of Tampa General Hospital.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><ul><li><p><br>
High school diploma or GED <b>required</b>.</p></li><p></p><li><p><br>
One year hospital or medical assistant experience within previous three years.</p></li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> On Site</div><div><b>
Job</b><b>:</b> Nursing (Technical/Clerical)</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> On Site</div><div><b>
Shift Hours</b><b>:</b> 7am-7pm</div><div><b>
Minimum Salary</b><b>:</b> 15.45</div><div><b>
Job Posting</b><b>:</b> Jul 9, 2026, 4:46:32 PM</div></div>

Neuro Monitoring Assistant - Pediatric Medsurg

Soteria 360

<p><b>Part-Time | Independent Contractor (1099)</b></p><p><b>Primary Coverage Area:</b> Tampa (Brandon, Temple Terrace, Seminole Heights, Dale Mabry)</p><p><b>Compensation:</b> $25&ndash;30/hour, mileage reimbursement for eligible business travel, and performance-based bonus opportunities</p><p><b>We&rsquo;re Hiring Now</b></p><p>We&rsquo;re actively interviewing and looking to hire as soon as possible. Employment is contingent upon successful completion of required healthcare screenings, including drug screening, and facility credentialing.</p><p><b>Build Relationships. Earn Trust. Help Patients Stay Safe at Home.</b></p><p>Every day, you&rsquo;ll meet patients preparing to leave the hospital or an inpatient rehabilitation facility. Your role is to introduce Soteria-360, answer questions, and help eligible patients enroll in our Medicare-covered Transitional Care Program. <b>You&rsquo;ll be the face of Soteria-360 during one of the most important transitions in a patient&rsquo;s healthcare journey.</b></p><p><b>This isn&rsquo;t a high-pressure sales role&mdash;but it does require confidence, empathy, and the ability to earn trust and guide meaningful conversations.</b> If you enjoy meeting new people, building relationships, and helping others make informed decisions, you&rsquo;ll thrive in this role.</p><p><b>About Soteria-360</b></p><p>The days and weeks following a hospital stay are among the most critical in a patient&rsquo;s recovery. <b>Our mission is to help patients stay safe at home by providing an additional layer of care and support during this vulnerable transition.</b></p><p>Soteria-360 is a Medicare-covered Transitional Care Program that works alongside a patient&rsquo;s existing physicians and healthcare team&mdash;it never replaces them. Through physician oversight, telehealth, remote patient monitoring, and ongoing support, we help patients remain connected to their care while reducing avoidable hospital readmissions.</p><p><b>What You&rsquo;ll Do</b></p><p><b>Build Trusted Relationships with Healthcare Professionals</b></p><ul><li>Develop strong relationships and become a trusted partner with physicians, nurses, case managers, discharge planners, and rehabilitation staff within partner facilities</li><li>Collaborate with clinical teams to identify appropriate patients</li><li>Maintain and strengthen professional relationships throughout your territory</li></ul><p><b>Meet Patients Before Discharge</b></p><ul><li>Visit patients in hospitals and inpatient rehabilitation facilities</li><li>Introduce Soteria-360 and explain how our Medicare-covered Transitional Care Program provides additional support after patients return home.</li><li>Answer questions and address concerns</li><li>Help eligible patients enroll in the program</li><li>Complete enrollment paperwork and required consents</li></ul><p><b>Support Patients After Discharge</b></p><p>After enrollment, you&rsquo;ll help ensure patients get off to a successful start in the program. Depending on business needs and territory coverage, you may also:</p><ul><li>Visit patients in their homes following discharge</li><li>Deliver and set up simple remote monitoring equipment</li><li>Connect devices to the patient&rsquo;s home Wi-Fi, when needed</li><li>Verify equipment is functioning properly</li><li>Teach patients and caregivers how to confidently use the equipment</li></ul><p>As our team grows, some in-home installations may be completed by dedicated team members, allowing you to focus more on patient enrollment and relationship building.</p><p><b>No advanced technical experience is required. </b>We provide training. Candidates simply need to be comfortable using tablets, smartphones, Wi-Fi, and connected devices.</p><p><b>Who Thrives in This Role?</b></p><p>The most successful people in this role are confident relationship builders. They enjoy meeting new people, earning trust, communicating clearly, and helping others make informed decisions.</p><p>Healthcare experience is valuable, but just as important is your ability to communicate with confidence, earn trust quickly, and help people feel comfortable making informed decisions. Candidates with consultative, relationship-driven experience often excel in this role.</p><p><b>Ideal Backgrounds</b></p><ul><li>Hospice Liaison</li><li>Home Health Liaison</li><li>Medical Device Sales</li><li>Pharmaceutical Sales</li><li>Senior Living Community Relations</li><li>Patient Enrollment</li><li>Healthcare Outreach</li><li>Admissions Coordinator</li><li>Care Coordinator</li><li>Medical Assistant with exceptional communication skills</li><li>Practice Manager</li><li>Healthcare Customer Service</li><li>Community Outreach</li><li>Other relationship-focused healthcare roles</li></ul><p><b>Qualifications</b></p><p><b>Required</b></p><ul><li>Excellent communication and interpersonal skills</li><li>Comfortable speaking with patients, families, and healthcare professionals in a variety of settings.</li><li>Ability to build trust and rapport quickly</li><li>Confidence initiating conversations with patients and healthcare professionals</li><li>Professional appearance and demeanor</li><li>Comfortable working independently in a field-based role</li><li>Reliable transportation and willingness to travel throughout the territory</li><li>Strong organizational and follow-through skills</li><li>Comfortable using basic technology and connected devices</li></ul><p><b>Preferred</b></p><ul><li>Experience working with seniors</li><li>Experience enrolling patients into healthcare programs</li><li>Experience discussing healthcare services with patients and families</li><li>Consultative sales or relationship-building experience</li><li>Hospital, rehabilitation, hospice, home health, physician office, or healthcare outreach experience</li><li>Bilingual English/Spanish</li></ul><p><b>Schedule</b></p><ul><li>Part-time (approximately 20&ndash;25 hours per week)</li><li>Primarily weekday daytime hours</li><li>Flexible scheduling</li></ul><p><b>Why Join Soteria-360?</b></p><p>You&rsquo;ll play an important role during one of the most critical transitions in a patient&rsquo;s healthcare journey.</p><p>Every patient you enroll gains additional support designed to help them recover safely at home. You&rsquo;ll build meaningful relationships with patients and healthcare professionals while representing a program that truly improves lives.</p><p><b>We&rsquo;re actively interviewing qualified candidates and encourage you to apply today.</b></p><p>Pay: $25.00 - $30.00 per hour</p><p>Application Question(s):</p><ul><li>Patients are often anxious or overwhelmed as they prepare to leave the hospital. Tell us about a time you helped someone through a difficult situation. What did you do, and what did you learn?</li></ul><p>Work Location: On the road</p>

Patient Enrollment Specialist / Healthcare Liaison (Field-Based)

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