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medtech technical support representative – central

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medtech technical support representative – central Jobs in Kansas City

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medtech technical support representative central

IQVIA

<div><div><div>Kansas City, United States of America | Part time | Field-based | R1526342</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><div><br>
Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer&rsquo;s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an <i>automated medication dispensing system.</i></div></div><div><div><div><div><div><div><div><div><div><div>
The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week.</div><div>
This opening has potential to grow into supporting the dispensing system&rsquo;s field service demand by traveling to customer sites as needed.</div><div><b>
Responsibilities:</b>
</div><ul><li>Install software patch remotely and verify proper functionality post upgrade</li><li>Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies</li><li>Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner</li><li>Effectively documenting all steps taken to service the request in the appropriate tracking system</li><li>Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management</li><li>Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed</li><li>Sets scheduled availability within systems so that notification of new work can be received</li></ul><div><b>
Job Requirements:</b>
</div><ul><li><div>Associate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred. High school diploma and 1 year of related experience required</div></li><li><div>
Must have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems</div></li><li><div>
Must possess a valid driver&rsquo;s license and reliable method of personal transportation to assigned sites</div></li><li><div>
Strong communication skills and ability to provide exceptional customer support required</div></li><li><div>
This position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs
</div></li><li><div>Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required
</div></li><li><div>Must reside in the United States</div></li></ul><div><b>
Preferred Experience:</b></div><ul><li><div>
Experience as a military technician, in field service as a computer technician or other complex electronics technician preferred.</div></li><li><div>
Experience supporting automation equipment in a healthcare setting a plus</div></li><li><div>
A+ certification preferred</div></li></ul><div>
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.</div><div><b>
Benefits:</b> This position is not eligible for our Medical Benefits.</div><div><b>
Vaccine/Immunization/Hospital Credentialing Requirement:</b> A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps &amp; Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria &amp; Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client&rsquo;s requirements may supersede this.
</div><ul><li><b>Please note:</b> Due to the nature of this role, it is not eligible for Visa sponsorship.</li></ul><div>
#LI-CES</div></div></div></div></div></div></div></div></div></div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

MedTech Technical Support Representative – Central

<div><div><div>Kansas City, United States of America | Full time | Home-based | R1530183</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><br>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians and patients. A significant part of our business is acting as the company&rsquo;s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that in partnership with our client, LENZ Therapeutics, we are currently looking for Pharmaceutical<b> Inside Sales Representative/Clinical Specialist </b>to join our team. In this position, you will discuss clinical information with Eye Care Physician (ECP) in the presbyopia space. The <b>Inside Sales Representative/Clinical Specialist </b>is primarily responsible for calling optometry and ophthalmology offices to discuss the presbyopia disease state and related clinical information with the Eye Care Physician. This role will be accountable for multiple productivity metrics and overachieving on key objectives. This is accomplished by establishing mutually beneficial business relationships with targeted eye care physicians in the presbyopia market. The Inside Clinical Call Specialist is also responsible for coordinating strategies with appropriate teammates to maximize productivity metrics and goals in the assigned territory.</div><div><b>
RESPONSIBILITIES</b></div><div>
Successful candidates will demonstrate ability in these areas; Specific responsibilities and tasks may extend beyond the below; however, these are descriptive of the role</div><ul><li>
Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.</li><li>
Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.</li><li>
Over-Achieve on key productivity, development, and learning objectives.</li><li>
Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics&rsquo; policies.</li><li>
Ensure all calls/activities are entered into CRM system at time of discussion.</li><li>
Receive inbound calls if needed during operating hours.</li><li>
Continuous self-learning of the presbyopia market including new developments and updates.</li></ul><div><b>
Qualifications:</b></div><ul><li>
Four-year College Degree - Preferred</li><li>
Eye Care Experience &ndash; Strongly Preferred</li><li>
Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred</li><li>
Inside Pharmaceutical, Device, or MedTech team experience - Preferred</li><li>
Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner</li><li>
Experience developing and maintaining customer relationships</li><li>
Experience maintaining accurate records of all call activities</li><li>
Proven ability to consistently meet/exceed defined territory goals</li><li>
Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience</li><li>
High work ethic, reliable and punctual in reporting for scheduled work</li><li>
Plan and organize Territory to meet required call targets</li><li>
Make presentations (Details)</li><li>
Keep current with industry knowledge</li><li>
Advance listening, problem-solving and decision-making skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to effectively manage multiple tasks across multiple systems</li><li>
Ability to be flexible as needed to meet the fluctuating business needs</li><li>
Private, quiet, dedicated workspace required</li><li>
Maintain and update current and prospective target Healthcare professional profiles</li><li>
Maintain a professional image for Client</li><li>
Participate in all required training and team meetings</li><li>
Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM</li><li>
Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets</li><li>
Participate or coordinate virtual and live lunch &amp; learns, dinner programs, weekend events, as appropriate</li><li>
Have appropriate interaction with co-program partners or counterparts</li><li>
Ability to collaborate</li><li>
Experience with Salesforce, Veeva preferred</li><li>
Demonstrated ability to manage and develop an assigned territory with minimal supervision</li></ul><div>
#LI-CES</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $30.00-$32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Inside Sales Representative - 2974556

Kansas City Public Library

<div>Description:
<p>
Under general supervision of the Director of Operations, assumes responsibility for management of janitorial services. Oversees specific duties associated with facilities maintenance, including customer service activities relating to building inspection/condition assessment and the recommendation of services or repairs and acts as a contact point for service and repair issues. Takes opportunities to create efficiencies, assure quality, and may engage in providing access to facilities while assuring all aspects of a safe work environment for assigned employees and patrons.</p><p>
This is a full-time, exempt position with a starting salary of $50,382 plus excellent benefits.</p><p><b>
Schedule</b></p><p>
Monday - Friday: 8:30 am - 5 pm.</p><p><b><i>
Note: Occasional evenings &amp; weekends.</i></b></p><p><b>
Location</b></p><p>
Central Library: 14 West 10th Street, KCMO, 64105.</p><p><b>
Job Duties (Essential Functions)</b></p><ul><li>
Supervises contracted services, including but not limited to: janitorial/day porters, bio cleaners, carpet and upholstery cleaners, window washers, brass refinishers, back-flow maintenance, trash and recycling.</li><li>
Serves as liaison with vending machine companies, making calls for repair service and providing refunds to staff.</li><li>
Provides support for building maintenance, facilities, and events' managers and supervisors. Recommends process or service improvements to Director of Operations.</li><li>
Works with branch managers to oversee the work of day porters, janitors, and other contracted services.</li><li>
Works with Director of Operations to evaluate janitorial RFPs submitted by current and potential vendors.</li><li>
Works with Director of Operations to update and reevaluate vendor contracts; and to interview and perform walkthroughs with new vendors, quickly advising the Director of Operations and/or Purchasing Manager of any concerns with contracted services.</li><li>
Provides access or programs door cards for employees, contracted workers, and vendors.</li><li>
Completes a daily walkthrough of the Central and Annex buildings.</li><li>
Completes weekly quality control checks at branches.</li><li>
Oversees service and maintenance of library vehicles. Fills vehicle reservation requests.</li><li>
Shares information with department learned from meetings, workshops, and other library events, making suggestions to improve patron and staff experience when possible.</li><li>
Attends large library and public events to ensure janitorial needs are addressed.</li><li>
Other duties as assigned.</li></ul><p><b>
Facilities Administrative Support duties</b></p><ul><li>
Orders paper, cleaning, office, and building maintenance supplies for Facilities (including A/V).</li><li>
Processes invoices for facilities and A/V.</li><li>
Orders janitorial supplies for contracted cleaners.</li><li>
Contacts vendors for updates on service and parts orders.</li><li>
Receives and processes delivery of maintenance and janitorial supplies. Monitors supplies ordered by janitorial companies to ensure waste is minimal.</li><li>
Operates and provides support via Plant Operations Support Desk telephone.</li></ul>
Requirements:
<ul><li>Demonstrated ability to work with minimal supervision.</li><li>
Demonstrated ability to work with and take direction from multiple sources.</li><li>
Effective verbal and written communication skills.</li><li>
Effective attention to detail.</li><li>
Intermediate proficiency in Microsoft 365 (i.e. Word, Excel, Outlook, SharePoint).</li></ul><p><b>
Required Education and Experience</b></p><ul><li>
High school or GED.</li><li>
Minimum of 3 years in providing administrative or clerical support.</li><li>
Ability to speak and understand English is required. Additional consideration will be given to individuals that are proficient in any non-English languages used in Jackson County, MO including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili.</li></ul><p><b>
Work Environment</b></p><p>
Work is performed at the Library&rsquo;s Central location and Library Branches throughout the district. Primary workspace is shared with co-workers in an office space within the Central Library, other work will be performed in a public space amongst staff and patrons from a diverse socio-economic community.</p><p><b>
Other Duties</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p><i>
The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.</i></p><p><b>
How to Apply</b></p><p>
Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page. The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application.</p><p>
All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712.</p><p>
Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.</p></div>

Facilities Services Specialist

Asia Wild

<p>Digital Content Creator &amp; Website Specialist (Part-Time, Remote &ndash; Kansas City area required)</p><p><b>Company:</b> Asia Wild<br/><b>Job Type:</b> Part-Time (16&ndash;20 hours per week)<br/><b>Location:</b> Remote (Must reside in Kansas City area)<br/><b>Schedule:</b> Monday&ndash;Friday, 8:00 AM&ndash;12:00 PM Central Time<br/><b>Pay:</b> $21&ndash;$30 per hour</p><p>About Asia Wild</p><p>Asia Wild is a U.S.-based 501(c)(3) nonprofit organization supporting global animal rescue partners. Our website, donor emails, and social media platforms are central to donor communication and public engagement.</p><p>Position Overview</p><p>We are seeking a reliable, detail-oriented Digital Content Creator &amp; Website Specialist to manage our website updates, social media content, and donor-facing digital communications.</p><p>This is a hands-on content execution role &mdash; not a marketing strategy position. The ideal candidate is comfortable working independently, meeting weekly deadlines, and maintaining a polished, professional online presence.</p><p>Key Responsibilities</p><ul><li>Update and maintain website content (WordPress, Squarespace, or similar CMS)</li><li>Create and schedule Facebook and Instagram posts</li><li>Format and publish donor emails</li><li>Update donation pages and digital campaign content</li><li>Convert rescue partner updates into engaging donor-facing content</li><li>Ensure consistent tone, branding, and accuracy across platforms</li></ul><p>Required Qualifications</p><ul><li>Experience managing or updating websites (WordPress, Squarespace, or similar)</li><li>Experience creating and posting Facebook and Instagram content</li><li>Strong written communication skills</li><li>High attention to detail</li><li>Ability to work independently and meet deadlines</li><li>Availability Monday&ndash;Friday, 8 AM&ndash;12 PM Central Time</li><li>Must reside in the Kansas City area</li></ul><p>Preferred Qualifications</p><ul><li>Canva or basic graphic design experience</li><li>Experience working with nonprofits</li><li>Interest in animal welfare or conservation</li></ul><p>Required Writing Sample (Mandatory)</p><p>All applicants must complete the application form and submit writing samples:</p><p>https://docs.google.com/forms/d/e/1FAIpQLSfDwJoHhnHbac9_6SvJJ1pdZ30Ydbxz4p78_ZqOcSgbA4FyWg/viewform</p><p>Applications submitted through Indeed without completing the form will not be reviewed.</p><p>Job Type: Part-time</p><p>Pay: $21.00 - $30.00 per hour</p><p>Expected hours: 16 &ndash; 20 per week</p><p>Work Location: Remote</p>

Digital Content Creator and Website Specialist (Part-time, remote)

Orpyx Medical Technologies

<div><p>We&rsquo;re hiring a remote Account Executive to lead the Central Prairie region (Nebraska, Iowa, Kansas, Missouri, and Oklahoma). This role is fully remote, but you must reside within the territory, and candidates based in Kansas City are especially ideal. If you love building meaningful sales relationships and want to contribute to a fast‑moving health technology company, we want to hear from you!</p><br>
<p></p>
<p>
We offer a competitive total compensation package, including base salary, benefits, paid time off, remote work, and a strong variable compensation program.</p><br>
<p></p>
<p>
About Orpyx</p>
<p>
Orpyx is a leading health technology company dedicated to improving outcomes for people living with diabetes through personalized remote care and continuous foot monitoring. Our flagship product, the Orpyx Sensory Insole System, is transforming diabetes care by helping prevent diabetic foot ulcers&mdash;one of the most serious and costly complications of diabetes and a leading cause of lower-limb amputation. Our dedicated remote monitoring team, comprised of credentialed nurses, leverages advanced data science and clinical workflows to deliver personalized support, proactive risk detection, and timely clinical escalation. With a whole-person approach to chronic disease management, Orpyx empowers individuals to take control of their health, reduce complications, and maintain mobility and independence. We are an ISO 13485 certified company committed to providing high-quality medical solutions that consistently meet customer needs and regulatory requirements.</p><br>
<p></p>
<p>
Who we are</p>
<p>
At Orpyx, we are a team of mission-driven innovators committed to improving outcomes for people living with diabetes. Our diverse backgrounds across healthcare, medical device, technology, software, data science, and operations enable us to solve complex clinical challenges with rigor and creativity. What unites us is a shared dedication to excellence, accountability, and meaningful impact. As we grow, we are focused on building a high-performing team that values collaboration, continuous improvement, and integrity&mdash;while maintaining the supportive and innovative culture that defines who we are.</p><br>
<p></p>
<p>
What we offer</p>
<p>
We offer the opportunity to work with cutting‑edge technology that optimizes health outcomes people living with diabetes. We offer a competitive salary, a results‑driven variable compensation plan, and a comprehensive benefits package that includes medical, dental, and vision coverage, as well as employer paid ancillary products such as, life, short-term disability, and long-term disability insurance.</p><br>
<p></p>
<p>
Our flexible health benefits, 401(k), and employee stock option plan empower you to tailor your benefits to your individual needs. We support work‑life balance through fully remote work, flexible scheduling, and a generous allotment of 25 PTO days per year, ensuring you have the time you need to rest and recharge.</p><br>
<p></p>
<p>
To stay connected, we host team events every second Friday, as well as annual in‑person gatherings that bring the team together. Most importantly, you&rsquo;ll also have the opportunity to contribute to building a world where longevity of movement isn&rsquo;t just possible, it&rsquo;s expected.</p><br>
<p></p>
<p>
What you&rsquo;ll do</p><br>
<p></p>
<p>
Join our innovative medical technology company as a driven Medical Sales Representative, Account Executive - Clinical Solutions. In this role, you'll target prospective medical providers within the VA (Veteran&rsquo;s Affairs)/DOD (Dept. of Defense), office-based medical professionals and health systems to expand our business. You'll conduct detailed product presentations, deliver educational content training to physicians and medical staff, and leverage your proven success in service-based selling and cold-calling, ideally within Veteran&rsquo;s Affairs Hospitals. Familiarity with consultative sales processes is advantageous.</p><br>
<p></p>
<p>
As a self-motivated and goal-oriented individual, you'll work independently while collaborating closely with the National Sales Manager to drive new implementations and growth within your assigned geography. Serving as the primary point of contact for accounts within your territory, you'll cultivate and leverage client connections with care facilities to foster account penetration and long-term growth. Additionally, you'll focus on cultivating new accounts, particularly within government facilities, while maintaining an active outside call schedule, prospecting new customers, and nurturing existing relationships. Your attention to detail will be crucial in managing the PO contracting process.</p><p></p><p><br>
Reporting to the National Sales Manager, you'll work as part of a cross-functional team, requiring strong interpersonal, communication, and organizational skills. Your entrepreneurial energy and service attitude will be essential as you interface with existing and potential key customers.</p><p><br>
This role is responsible for revenue growth by meeting and exceeding sales targets, beginning with the Veterans Affairs (VA) market then progressively unlocking opportunities across other channels as our reach expands.</p><br>
<p></p>
<p>
This includes:</p>
<ul>
<li>Attaining annual gross revenue and patient targets enrolled in Remote Patient Monitoring initially in the VA and expanding to other channels as business requires.</li>
<li>Achieving sales targets by bringing on new prescribers and retaining current prescribers; provide accurate sales forecasting.</li>
<li>Assessing market trends and seeking short- and long-term opportunities with multi-hospital health systems, supporting the strategic and tactical aspects of sales activities.</li>
<li>Representing Orpyx in accordance with its policies within the assigned territory and on occasion outside of the territory at regionally based trade shows</li>
<li>Must live in the geographical location of the position.</li>
<li>Comfort level presenting virtually using platforms such as Teams or Zoom.</li>
<li>Establishing, maintaining, and growing business relationships with key decision makers and internal corporate team members.
<br>
</li><li>Complete sales admin requirements including proper documentation of sales calls, expense reports etc.</li>
<li>Maintain a clean, and safe working environment</li>
<li>Perform duties in a manner that is consistent with and committed to upholding the requirements of the quality management system</li></ul><br>
<p></p>
<p>
Additionally, due to the ever-changing and sometimes chaotic environment of an early-stage high-tech company, the Account Executive &ndash; Clinical Solutions may assume additional responsibilities, as required.</p><br>
<p>
</p><p>What you&rsquo;ll bring<b>
</b></p><ul><li>Bachelor&rsquo;s degree in business administration, Finance, Sales/Marketing, Economics, or equivalent experience</li>
<li>Minimum 3 years of sales experience including strategic selling and negotiation training, preferably within the VA/DOD healthcare sector</li>
<li>Candidates with extensive experience will be considered for a Senior Account Executive position</li>
<li>Must have a valid driver&rsquo;s license</li>
<li>Experience in selling to health systems, outpatient clinics, government facilities, directly or through indirect channels</li>
<li>Experience interfacing with both internal team members and external customers as a part of a provocative-based sales process and approach</li>
<li>Financial/executive suite sales experience preferred</li>
<li>Proven goal-oriented self-starter with strong entrepreneurial drive</li>
<li>Affinity to work with medical/healthcare products and people</li>
<li>Ability to learn technical and clinical aspects of medical products and terminology</li>
<li>Self-directed, autonomous, and comfortable with change</li>
<li>Strong business acumen and presentation skills</li>
<li>Strong team player and collaborator</li>
<li>Proven results-oriented approach and a track record of successful consultative and strategic selling</li>
<li>Demonstrated understanding of the healthcare continuum and care pathway selling process</li></ul><br>
<p></p>
<p>
The details</p><br>
<p></p>
<p><b>
Employment status: </b>Regular full-time at will employment.</p><br>
<p></p>
<p><b>
Schedule: </b>40 hours per week from Monday to Friday. Must be willing to travel up to 70% of the time.</p><br>
<p></p>
<p><b>
Salary: </b>Base salary is $65,000-$90,000 per year. On‑target variable earnings are approximately 30% of base compensation. Title and compensation may be adjusted based on the candidate&rsquo;s experience, skills, and qualifications. A Senior Account Executive &ndash; Clinical Solutions role and higher base salary may be considered for exceptional candidates.</p><br>
<p></p>
<p><b>
Location:</b> Must be located in Nebraska, Iowa, Kansas, Missouri, and Oklahoma. and candidates based in Kansas City are especially ideal.</p><br>
<p></p>
<p><b>
Application instructions and deadline: </b>Please submit a cover letter and resume that outlines why your skills, experience and personality would make you an excellent candidate for this role at Orpyx by March 10, 2026.</p><br>
<p></p>
<p><b>
For more information, visit:
</b><br>
https://www.orpyx.com</p></div>

Medical Sales Representative – Kansas City

Children's Mercy Hospitals & Clinics

<div>Thanks for your interest in Children's Mercy!:
<div>
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children&rsquo;s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News &amp; World Report as a top pediatric hospital, for eleven consecutive years.</div><div></div><div><br>
Children&rsquo;s Mercy is in the heart of Kansas City &ndash; a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children&rsquo;s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.</div>
Overview:
<div>
Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and Tier 1 level troubleshooting of IT issues through Incidents, Requests, and support phone calls and/or chats. Associate Analyst follows established processes and procedures in the form of training plans, knowledge base articles and organizational documentation. Provides Customer Service to CM staff on IT related issues and communicates in an accurate and effective manner to relay information to end users, team members, and internal support teams. <b>#LI-DNI</b></div><div></div><div><br>
At Children&rsquo;s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.</div><div></div><div><i><br>
Additionally, it&rsquo;s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children&rsquo;s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.</i></div>
Responsibilities:
<ul><li>Serves as the first point of contact for internal users seeking technical assistance and provides troubleshooting support on a wide variety of systems, applications, and devices. Provides monitoring of CM systems, network, servers, interfaces, data centers and acts on issues.</li><li>
Completes assigned training to stay up to date and in the know on existing, new, upcoming, and changing technologies to enhance technical skills for support of internal users and IT teams.</li></ul>
Qualifications:
<ul><li>Associate's Degree in technical focus preferred and No Experience necessary/On-the-Job Training; 1 year experience in customer service strongly preferred. or</li><li>
HS diploma or equivalent and 1-2 years experience in Service Desk, Help Desk, Call Center, Customer Service, Customer Support, Technical Support, NOC, or customer service. or</li><li>
Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred</li></ul>
Benefits at Children's Mercy:
<p>
The benefits plans at Children&rsquo;s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.</p>
<p></p>Learn more about Children&rsquo;s Mercy benefits. Starting Pay:
<div>
Our pay ranges are market competitive. The pay range for this job begins at $20.69/hr, but your offer will be determined based on your education and experience.</div><br>
<div></div>
Remote Work/Work from Home:
<p>
This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children&rsquo;s Mercy locations and may not work from home.</p>
EEO Employer/Disabled/Vet:
<div>
Children&rsquo;s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children&rsquo;s Mercy is smoke and tobacco free.</div><div></div><div><br>
CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it&rsquo;s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.</div><div></div><div><br>
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.</div></div><div></div>

Service Operations Associate Analyst

All About Doors and Windows

<p>We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and ensuring client satisfaction. This role involves interacting with customers via phone, email, and chat to address inquiries, resolve issues, and promote our products and services. A strong emphasis on communication skills and a customer-centric approach are essential for success in this position.</p><p><b>Responsibilities</b></p><ul><li>Respond promptly to customer inquiries through various channels including phone, email, and chat.</li><li>Provide accurate information regarding products, services, and policies to enhance customer experience.</li><li>Assist customers with order processing, returns, and exchanges while ensuring a smooth transaction process.</li><li>Maintain detailed records of customer interactions and transactions in the database.</li><li>Conduct outbound calls to follow up on customer inquiries or promote new products and services.</li><li>Collaborate with team members to resolve complex issues and provide effective solutions.</li><li>Utilize Microsoft Office applications for data entry and documentation purposes.</li><li>Uphold high standards of phone etiquette while communicating with customers.</li></ul><p><b>Skills</b></p><ul><li>Strong communication skills in English; multilingual or bilingual abilities are a plus.</li><li>Proven experience in customer service or client services roles, preferably in a call center environment.</li><li>Proficient in data entry with excellent typing speed and accuracy.</li><li>Familiarity with sales techniques to effectively promote products during customer interactions.</li><li>Solid computer skills with the ability to navigate various software applications efficiently.</li><li>Analytical skills to assess customer needs and provide tailored solutions.</li><li>Experience in cash handling is beneficial but not mandatory. Join our team as a Customer Service Representative where you will play a crucial role in enhancing our customers' experiences through your dedication and expertise!</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Customer service: 3 years (Preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Required)</li></ul><p>Work Location: In person</p>

Customer Service Representative

Explore 132+ Medtech technical support representative central in Kansas City this March. Find roles across top companies and apply now to boost your career.