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bilingual customer care advocate Jobs in Kansas City

bilingual customer care advocate

customer experience associate Jobs in Kansas City

customer experience associate

receptionist

customer service representative

City of Kansas City, MO

<div><div><div><h2 class="jobSectionHeader"><b>Pay,Benefits, &amp; Work Schedule</b></h2><div><br>
<div><div>
</div><p></p><div><b>Municipal Court &ndash; Traffic Violations Bureau Division</b><br>
<b>Location:</b> 511 E 11th Street, Kansas City, MO<br>
<b>Pay:</b> $18.37&ndash;$28.01 per hour<br>
<b>Schedule:</b> Monday&ndash;Friday, 8:00 AM&ndash;5:00 PM<br>
<b>Application Deadline:</b> April 17, 2026</div><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><div><br>
<div><div>
</div><p></p><div><h3 class="jobSectionHeader"><b>What you&rsquo;ll do</b></h3><ul><li>
Process court payments and payment plans in person and online to ensure accurate case resolution and compliance with court orders.</li><li>
Manage bonds and bond documentation, including posting cash and professional bonds, processing bond surrenders, and handling refund requests to maintain financial accuracy.</li><li>
Serve as a primary point of contact for defendants, responding to inquiries in person, by email, and through call center or 311 referrals with professionalism and clarity.</li><li>
Maintain accurate court records and documentation by updating contact information, processing address changes, and researching case details.</li><li>
Handle cash drawer and transaction tracking to ensure accountability and accuracy, especially during system transition periods.</li><li>
Process compliance, records, and appeals requests to support timely access to court information and services.</li></ul><p></p><h3 class="jobSectionHeader"><b>
What success looks like</b></h3><ul><li>
Payments, bonds, and records are processed accurately and on time</li><li>
Defendants receive clear information and respectful service</li><li>
Cash drawer and transaction logs balance consistently</li><li>
Court records are complete, organized, and up to date</li><li>
Supervisors and court staff can rely on your accuracy and professionalism</li></ul><p></p><h3 class="jobSectionHeader"><b>
What you get</b></h3><ul><li>
Stable employment in municipal government</li><li>
On-the-job learning in court operations and public service</li><li>
Opportunities to build transferable administrative and customer service skills</li></ul><p></p><h3 class="jobSectionHeader"><b>
Why this role matters</b></h3><div>
The Traffic Violations Bureau is often the public&rsquo;s first interaction with the Municipal Court. Your work ensures payments are handled correctly, records are accurate, and defendants understand their responsibilities. This role directly supports fairness, efficiency, and public trust in the court system.</div><p></p><h3 class="jobSectionHeader"><b>
What you&rsquo;ll bring</b></h3><ul><li>
Strong customer service skills and the ability to communicate clearly and calmly</li><li>
Experience handling cash, payments, or financial transactions with accuracy</li><li>
Comfort working with computer systems, data entry, and electronic records</li><li>
Attention to detail when processing documentation and court information</li><li>
Ability to manage multiple tasks while maintaining accuracy and professionalism</li></ul></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div><br>
<div><div>
</div><p></p><div><h3 class="jobSectionHeader"><b>REQUIRES</b></h3><ul><li>
High school graduation and 1 year of public or private sector experience in customer service work OR an equivalent combination of qualifying education and experience.</li></ul></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Other Information</b></h2><div><br>
<div><div>
</div><p><b>Military veterans encouraged to apply</b></p><p><b>
Why You'll Love Working with Us &ndash; Core Employee Benefits</b> (Benefits offered to all permanent employees unless otherwise specified)</p><p>
Comprehensive Health Coverage<br>
Affordable medical, dental, and vision plans with multiple options and low employee contributions.</p><p>
Generous Paid Time Off<br>
Enjoy vacation, sick leave, and 13 paid holidays&mdash;with accruals that grow the longer you're with us.</p><p>
Secure Retirement Planning<br>
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.</p><p>
Support for Life&rsquo;s Big Moments<br>
Paid parental and bereavement leave to help you navigate major life events with peace of mind.</p><p>
Tuition Assistance<br>
Get reimbursed for eligible education expenses&mdash;invest in your future while you work.</p><p>
Income Protection<br>
Short- and long-term disability coverage options to safeguard your earnings.</p><p>
Life Insurance Provided<br>
City-paid life insurance with the option to add more coverage for extra peace of mind.</p><p>
Community Volunteer Leave<br>
Take up to 8 hours annually to give back to causes you care about.</p><p>
Want the Full Picture?<br>
Click here for a complete benefits summary.</p><p></p><p><b>
URGENT!!! CRITICAL RECRUITMENT INFORMATION</b></p><p>
Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.</p><p>
In order for a resume to be used in lieu of an application the resume must have been submitted online via the City&rsquo;s Applicant Tracking System.</p><p>
Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.</p><p>
The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.</p><h6 class="jobSectionHeader"><b>
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.</b></h6><p>
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.</p><p>
If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.</p><p>
The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy</p><p>
The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org.</p><p><b>
If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists).</b> To claim veterans&rsquo; points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during &ldquo;wartime&rdquo; and a last discharge or release under honorable conditions.<b> (DOD) 38 U.S. Code &sect; 4211).</b></p></div></div></div></div></div><div></div>

Customer Service Representative

CommunityAmerica Credit Union

<div>Summary:
<div><b>
About CommunityAmerica Credit Union</b></div><div>
At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We&rsquo;re more than a credit union, we&rsquo;re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation.</div><div>
Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees&rsquo; growth and success, just as we do for our Members.</div>
Duties &amp; Responsibilities:
<div><b>
Frontline Service with Purpose</b></div><div>
As a Teller, you will be the welcoming face of CommunityAmerica, delivering friendly, accurate service while handling financial transactions. You&rsquo;ll build trust, answer questions, and support Members in reaching their financial goals through:</div><div></div><ul><li><b><br>
Member-Centered Service</b> &ndash; Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.</li><li><b>
Relationship-Driven Service Delivery</b> &ndash; Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.</li></ul>
Requirements:
<div><b>
What You&rsquo;ll Bring</b></div><ul><li>
Bilingual</li><li>
High school diploma or equivalent required; bachelor&rsquo;s degree preferred</li><li>
Minimum of 2 years of customer service experience (financial or retail preferred); bachelor&rsquo;s degree may substitute for experience</li><li>
Cash-handling skills with strong attention to detail</li><li>
Ability to build rapport and respond thoughtfully to Member needs</li><li>
Strong critical thinking and decision-making abilities</li><li>
Self-motivated, with the ability to work independently and collaboratively</li><li>
Excellent verbal and written communication skills</li><li>
Commitment to confidentiality and professionalism</li><li>
Comfort with technology and a willingness to learn new systems</li></ul></div>

Teller- Bilingual - KS KCK Community College Branch

Traders Insurance

<p></p><div><p><b>Reliable, Local Company, Provide Full-Time Remote Job Opportunities. </b>While this position is a full-time remote position, we are looking for candidates local to the KC Metro.
<br>
<br>
As a <b>Bilingual </b><b>Customer Care Advocate I</b>, you are responsible for delivering &ldquo;best in class&rdquo; customer service to our independent agency partners, policy holders, and other parties by answering a high volume of telephone inquiries, providing solutions, and assist with policy changes. You will need excellent analytical, problem-solving, and communication skills to gather details, investigate, and communicate potential outcomes based on standard operating procedures and underwriting guidelines. This position utilizes computerized system(s) for risk evaluation, information gathering, and evaluates data, as necessary. Successful <b>Customer</b><b> </b><b>Care</b><b> </b><b>Advocate</b><b> </b><b>I </b>has a passion for customer service excellence, thrives in a fast-paced and ever-changing environment, exhibits solid people skills with other team members, and takes ownership of their own learning and development.</p><br>
<p></p>
<p><b>
Key Accountabilities &amp; Competencies</b></p>
<ul><li>
Provide first line customer service contact for policy servicing activity utilizing call center Best Practices.</li><li>
Initiate renewal and new business processes as well as certain endorsements to determine insurability and compliance with internal guidelines and standards.</li><li>
Handle billing transactions by accepting payments by phone and communicate account status as well as cancelation, reinstatement, and endorsement activities to agents and policy holders.</li><li>
Complete screening, transactions, and prepare policy files for underwriting approval by securing information from policyholders, agents, or other parties and performing preliminary review and evaluation of the risk.</li><li>
Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning, use, and act according to standard procedures.</li><li>
Ensure compliance of underwriting referral criteria outside of underwriting authority; affect policy underwriting by analyzing and inputting data via computerized systems.</li><li>
Make decisions to create an opportunity to improve a customer&rsquo;s experience by providing options to meet their needs, which can include a new quote when necessary.</li><li>
Work within designated authority and refer inquiries from policyholders, agents, and others to the supervisory staff as needed.</li><li>
Accurately conduct operations in compliance with quality, productivity, and regulatory standards; protect confidentiality of sensitive information and underwriting integrity.</li><li>
Foster professional relationships with internal and external customers and utilize excellent interpersonal and communication skills to promote a cohesive, pleasant work environment.</li><li>
Implement and uphold all policies of Traders Insurance along with the willingness to work hard in a fast-paced and ever-changing environment.</li><li>
Open to feedback to support your performance and development.</li></ul><div>
<ul><li>High school diploma or equivalent is required and a minimum of 2 years of relevant work experience.</li><li>
Prior experience in insurance is preferred; personal lines automobile a plus but not required.</li><li>
Demonstrated customer service experience in a demanding environment.</li><li>
Fundamental proficiency of Microsoft Word, Excel, and Outlook.</li><li>
Analytical with mindfulness to detail and ability to make decisions.</li><li>
Math aptitude is necessary to manually calculate payment details and communicate with customers.</li><li>
Ability to efficiently organize work and manage time to meet key deadlines.</li><li>
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities.</li></ul><br>
<p><b>
Bilingual (English/Spanish) Candidates:</b></p>
<ul><li>
Excellent verbal and written communication skills in English and Spanish; experience using both languages in a professional capacity is preferred.</li></ul></div></div><p></p>

Bilingual Customer Care Advocate

Mokan Sheet Metal Workers Welfare Fund

<p>Provide high-level customer service while accurately processing Medical, Hospital, Dental, and ITS claims. Collaborate effectively with office staff in a team-oriented environment to ensure timely and accurate claim resolution. Maintain professionalism, attention to detail, and compliance with company policies while supporting both internal teams and customers.</p><p>Job Type: Full-time</p><p>Pay: $23.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Physical Setting:</p><ul><li>Office</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Microsoft Office, Word, FACETS: 1 year (Required)</li><li>Customer Service/ FACETS: 1 year (Required)</li><li>Claims processing: 1 year (Required)</li></ul><p>Work Location: In person</p>

Claims Processor

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>Simple IRA</li>
<li>License reimbursement</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ABOUT OUR AGENCY:</b><br>
Our agency opened in 2017 and is a strong, close-knit team of six. Before becoming a State Farm agent, I worked as a team member, which gave me a solid foundation in both customer service and agency operations.<br>
<br>
I&rsquo;m a graduate of UMKC with a B.A. and a proud parent of two. Outside of work, I enjoy going to the movies and staying active at the gym. We stay engaged in the community through involvement with the Chamber of Commerce and the Young Latino Professionals group.<br>
<br>
For our team, we offer a strong focus on growth and development, PTO, travel bonus opportunities, a Simple IRA, health benefits, reimbursement for licensing costs, and a commitment to work-life balance. We also enjoy team-building activities and occasional happy hours to stay connected.<br>
<br>
Our office culture is phenomenal, close-knit, and family-oriented. We&rsquo;re looking for someone who is highly motivated, hungry, and driven to succeed - someone who wants to grow and be part of a team that supports and pushes each other to be their best.<br>
<br>
<b>ROLE DESCRIPTION:</b><br>
Mario Giraldo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.<br>
<br>
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.</div>
<div></div>
<div><b>RESPONSIBILITIES:</b></div>
<ul><li>Greet customers warmly in person and over the phone, directing them to the appropriate team members.</li>
<li>Manage appointment scheduling and office communications.</li>
<li>Assist in handling incoming inquiries and maintaining customer records.</li>
<li>Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.</li>
<li>Provide excellent customer service and follow up on customers needs.</li>
<li>Support the team with various administrative tasks and projects.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Previous experience in a receptionist or customer service role.</li>
<li>Communication and interpersonal skills.</li>
<li>Organizational and multitasking abilities.</li>
<li>Comfortable with engaging in sales conversations.</li>
<li>Basic computer skills, including Microsoft Office and CRM systems.</li></ul></div></div>

Receptionist - State Farm Agent Team Member

Caribou Coffee

<div><p><b>At Caribou Coffee we create day-making experiences that spark a chain reaction of </b><b><i>GOOD </i></b><b>! This is our purpose. Our team brings this to life by focusing on what&rsquo;s really important &ndash; </b><b><i>TEAM, GUEST, BUSINESS </i></b><b>! It&rsquo;s that simple. If you&rsquo;re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the &lsquo;Bou Crew!
</b></p><p></p><p><b>Position Overview: </b>The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.
 </p><p><b>Core Responsibilities
</b></p><ul><li>Provides incredible Guest Service by:Developing personal ongoing relationships with guests
</li><li>Practicing active listening and connection
</li><li>Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
</li><li>Makes enthusiastic and knowledgeable recommendations to delight guests
</li><li>Creating day making experiences that spark a chain reaction of GOOD
</li><li>Hand-crafts beverages to order per Caribou standard operating procedures
</li><li>Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
</li><li>Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
</li><li>Takes guest orders &amp; manages cash drawer and follows all cash handling policies and procedures
</li><li>Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
</li><li>Actively thinks and acts upon what the team and guest will need in the future
</li><li>Differentiates between problems that can be solved directly and when to ask for leader support
</li><li>Understands that the team is managing multiple priorities and willingly takes direction from leaders
</li><li>Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
</li><li>Brings joy to the opportunity to interact with others and make fun happen
</li><li>Relishes the opportunity to be helpful to others &ndash; both to team members and guests
</li><li>Has a learner&rsquo;s mentality and has a desire to get better and do things correctly and effectively
</li><li>Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
</li><li>Takes ownership for and is eager to make a positive impact on others
</li><li>Shows up ready and willing to be a reliable team player and support one another
</li><li>Is resilient under pressure and is willing to ask for help
</li></ul><p><b>Skills and Qualifications
</b></p><p>Required:
</p><ul><li>Ability to work either early mornings or evenings, as well as some holidays and weekends.
</li><li>Must be at least 16 years of age.
</li></ul><p>Preferred:
</p><ul><li>Restaurant, retail, or guest service experience.
</li></ul><p><b>Physical Requirements:
</b></p><p>The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.
</p><p></p><p><b>The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
</b></p><p></p><p><i>Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. </i><i>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
</i></p><p></p>Address: | 6370 N. Lucerne , Kansas City, Missouri 64151 |
<p></p><p>The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
</p><p></p><p>The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
</p><p></p><p>Caribou Coffee Company, Inc. and its subsidiaries (&ldquo;Company&rdquo;) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
</p><p></p><p><b>Brand:
</b></p>Caribou Coffee</div>

Team Member

University Health KC

<div><p><b>If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.</b></p><br>
<p></p>
PRN Patient Access Representative - Lakewood (Variable Hours)<p></p>
101 Truman Medical Center<p></p><h1 class="jobSectionHeader"><b>
Job Location</b></h1>
UH Lakewood Medical Center<p></p>
Kansas City, Missouri<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Department</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Patient Access UHLMC<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Position Type</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Part time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Work Schedule</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
varied<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Hours Per Week</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
4<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Description</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Patient Access Representative (PAR) I</b></p><p><b>
Your First Step into Healthcare &ndash; Let&rsquo;s Make a Difference Together!</b></p><p>
Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a <b>Patient Access Representative (PAR) I</b>, you&rsquo;ll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you&rsquo;re checking them in at the Emergency Department or helping them navigate the registration process, you&rsquo;ll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let&rsquo;s get started on an exciting healthcare journey!</p><p></p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Be Doing:</b></h3><ul><li><p><b>
Welcome Patients Like a Pro</b>: Whether they&rsquo;re coming in for a routine procedure or an emergency, you&rsquo;ll make sure their registration process goes smoothly and stress-free.</p></li><li><p><b>
Provide Stellar Customer Service</b>: You&rsquo;ll be the first point of contact for patients and families, making them feel comfortable and well-informed throughout their visit.</p></li><li><p><b>
Support Patient Flow</b>: Work hand-in-hand with other departments to ensure seamless registration and smooth transitions for both inpatient and outpatient procedures.</p></li><li><p><b>
Be a Problem-Solving Rockstar</b>: From verifying patient details to handling complex situations, you&rsquo;ll be the go-to person to tackle any questions and make sure everything runs smoothly.</p></li><li><p><b>
Jump Between Areas</b>: From the <b>Emergency Department</b> to <b>Outpatient</b> and <b>Inpatient Registration</b>, no two days are the same, and you&rsquo;ll get a chance to assist across different areas of the hospital.</p></li></ul><h3 class="jobSectionHeader"><b>
What We&rsquo;re Looking For:</b></h3><ul><li><p><b>
High School Diploma</b> or equivalent.</p></li><li><p><b>
Customer Service Experience</b>: If you&rsquo;ve worked with people before, whether in a retail, hospitality, or healthcare setting, you&rsquo;re halfway there! If you&rsquo;ve completed the <b>UH Patient Access Rep/Patient Scheduler Apprentice Program</b>, even better.</p></li><li><p><b>
Top-Notch Communication Skills</b>: You&rsquo;ll be interviewing patients and families and coordinating with staff, so clear and concise communication is key!</p></li><li><p><b>
Strong Writing &amp; Keyboarding Skills</b>: You&rsquo;ll need to capture accurate details and process information quickly and efficiently.</p></li><li><p><b>
Ability to Learn and Grow</b>: You&rsquo;ll need to complete a <b>Patient Access Representative II competency exam</b> within one year, and be ready to move up when you&rsquo;re ready!</p></li><li><p><b>
Problem Solver</b>: From questions about insurance to patient concerns, you&rsquo;ll need to tackle issues head-on with confidence and professionalism.</p></li><li><p><b>
Attention to Detail</b>: You&rsquo;ll be handling important patient information, so being thorough and organized is a must.</p></li></ul><h3 class="jobSectionHeader"><b>
Nice to Have (But Not Required):</b></h3><ul><li><p><b>
Two years of patient contact experience</b> &ndash; If you&rsquo;ve worked directly with patients before, even in an office, you&rsquo;ll feel right at home here.</p></li><li><p><b>
Medical Terminology</b>: It&rsquo;s a bonus if you know a bit about medical terms, but we&rsquo;re happy to teach you!</p></li><li><p><b>
Experience in Healthcare</b>: If you&rsquo;ve worked in a hospital, business, or insurance office, you&rsquo;ll hit the ground running.</p></li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love This Role:</b></h3><ul><li><p><b>
Kickstart Your Healthcare Career</b>: This entry-level position is the perfect opportunity to get your foot in the door and start building your career in healthcare.</p></li><li><p><b>
Work with a Fun, Supportive Team</b>: You'll be part of a team that values positivity, collaboration, and providing excellent care for every patient.</p></li><li><p><b>
Endless Growth Potential</b>: Ready for more responsibility? After completing the necessary training and exams, you can move up to the <b>Patient Access Representative II</b> role and beyond.</p></li><li><p><b>
Every Day is Different</b>: Whether you're registering patients in the Emergency Department or helping them get set up for outpatient procedures, no two days will ever be the same!</p></li><li><p><b>
Make a Real Difference</b>: Your work directly impacts the patient experience. You&rsquo;ll be part of an essential team that helps people get the care they need!</p></li></ul><p></p><p>
If you&rsquo;re excited to help patients feel at ease, navigate the registration process, and be part of a healthcare team that makes a difference, we want YOU on our team. Apply today to join us as a <b>Patient Access Representative I</b> and start your career in healthcare!</p></div>

PRN Patient Access Representative - Lakewood (Variable Hours)

Explore 140+ Customer service representative in Kansas City this April. Find roles across top companies and apply now to boost your career.