pt customer service rep- (transportation) Jobs in Kansas City

pt customer service rep- (transportation)

customer service representative

U-Haul

<div><h2 class="jobSectionHeader">Customer Service Representative</h2>
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company&rsquo;s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:<ul><li>
Career stability</li><li>
Opportunities for advancement</li><li>
Mindset App Reimbursement</li><li>
Gym Reimbursement Program</li><li>
Health insurance &amp; Prescription plans, if eligible</li><li>
Paid holidays, vacation, and sick days, if eligible</li><li>
Life insurance</li><li>
MetLaw Legal program</li><li>
MetLife auto and home insurance</li><li>
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more</li><li>
401(k) Savings Plan</li><li>
Employee Stock Ownership Plan (ESOP)</li><li>
24-hour physician available for kids</li><li>
Dental &amp; Vision Plans</li><li>
Business travel insurance</li><li>
You Matter EAP</li><li>
LifeLock Identity Theft Protection</li><li>
Critical Illness/Group Accident Insurance</li><li>
Dave Ramsey&rsquo;s SmartDollar Program</li></ul>
Customer Service Representative Responsibilities:<ul><li>
Assist customers inside and outside a U-Haul center with U-Haul products and services.</li><li>
Use smartphone-based U-Scan technology to manage rentals and inventory.</li><li>
Move and hook up U-Haul trucks and trailers.</li><li>
Clean and inspect equipment on the lot including checking fluid levels.</li><li>
Answer questions and educate customers regarding products and services.</li><li>
Prepare rental invoices and accept equipment returned from rental.</li><li>
Install hitches and trailer wiring.</li><li>
Fill propane (certification offered through U-Haul upon employment)</li><li>
Drive a forklift (certification offered through U-Haul upon employment)</li><li>
Other duties as assigned</li><li>
Participate in ongoing continuous U-Haul education through U-Haul University.</li></ul>
Customer Service Representative Minimum Qualifications:<ul><li>
Valid driver&rsquo;s license and ability to maintain a good driving record</li><li>
High school diploma or equivalent</li></ul>
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. 

 
 
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</div>
 <div><h3 class="jobSectionHeader">About Us</h3>
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</div>

Customer Service Representative

State Farm

<div>Benefits: 
<ul><li>401(k)</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Signing bonus</li>
<li>Training &amp; development</li>
</ul> 
ROLE DESCRIPTION: 
As Account Representative - State Farm Agent Team Member for Colin Charlson - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES:
 
<ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div>

Account Representative - State Farm Agent Team Member

<div>Kansas City Public Schools
PT Customer Service Rep - Transportation 
Job Title Code: 02157
Salary Grade: E01/147- $18 - Flat Rate
Department: Transportation
Reports To: Director of Transportation
FLSA Status: Non-exempt 
Position Summary:
The Part-Time Customer Service Representative supports Kansas City Public Schools (KCPS) Transportation Services by providing responsive communication and monitoring daily operations. This role serves as a first point of contact for families, staff, and transportation partners, helping ensure safe and reliable student transportation through real-time support, issue tracking, and basic administrative tasks. 
What You'll Be Doing: (Responsibilities)
Customer Service &amp; Communication
<ul><li>Respond to incoming calls, emails, and portal messages from families, schools, vendors, and internal departments.
</li><li>Log and track inquiries, issues, and service requests, ensuring timely follow-up and resolution.
</li><li>Provide basic technical support for transportation tools (e.g., parent portal, bus tracking apps).
</li></ul>Service Monitoring &amp; Support
<ul><li>Monitor active routes to identify delays, disruptions, or missed stops.
</li><li>Communicate with transportation providers to address and resolve service issues in real time.
</li><li>Document incidents and escalate concerns as needed.
</li></ul>Technology Use
<ul><li>Use Microsoft Office Suite (Word, Excel, Outlook) to manage communications and documentation.
</li><li>Navigate transportation software systems to support routing and tracking functions.
</li></ul>Administrative Support
<ul><li>Assist with student routing updates, data entry, and record maintenance.
</li><li>Organize and maintain transportation files and reports.
</li>Perform other administrative tasks as assigned. 
<li>
</li></ul>To Be Successful at This Job, You'll Need To: (Qualifications)
<ul><li>High School Diploma or equivalent.
</li><li>2&ndash;3 years of experience in a receptionist, call center, or customer service role.
</li><li>Experience handling multiple phone lines and managing high-volume inquiries.
</li><li>Strong communication, organization, and problem-solving skills.
</li>Proficiency in Microsoft Office Suite. 
<li>
</li></ul>In Order to #LevelUp in This Role, You'll Need: (Preferred Qualifications)
<ul><li>Experience in transportation, dispatch, or logistics support.
</li><li>Familiarity with student routing or GPS tracking systems.
</li><li>Ability to remain calm and effective in fast-paced or emergency situations.
</li>Bilingual skills are a plus. 
<li>
</li></ul>Physical Demands:
This job requires that the employee be able to: sit, stand, walk, speak, hear, use hands, fingers, and reach with hands and fingers; bend, stoop, and lift objects of at least ten pounds. Job requires the employee occasionally to stoop, kneel, crouch or crawl. Visual ability requires mono and color vision, close vision, distance vision, depth perception and ability to adjust focus.</div>

PT Customer Service Rep- (Transportation)

<div>Benefits: 
<ul><li>Hiring bonus</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul> 
ABOUT OUR AGENCY: 
Our agency opened its doors in January 2025 and is off to an impressive start, already building a small, competitive team of two with plans to grow. I spent 10 years as a State Farm team member before opening this office, bringing a decade of experience, deep product knowledge, and a hands-on leadership style to the business. 
 
Located in Butler County, we host and participate in several community events, staying connected to the people we serve. Team members benefit from on-site training and clear opportunities for advancement&mdash;making it an ideal environment for someone looking to build a long-term career. 
 
Inside the office, our culture is fast-paced, energetic, and fun. We're a high-performing, goal-driven team that loves to celebrate wins and always strives to be at the top of our territory. The ideal candidate is competitive, self-motivated, and detail-oriented, with a proactive attitude and the ability to multitask without being micromanaged. 
 
If you thrive in a supportive yet results-oriented environment and want to grow your skills in a high-energy office, this could be the perfect fit. 
 
ROLE DESCRIPTION: 
As Account Associate - State Farm Agent Team Member for Hanna Drane - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES:
 
<ul><li>Manage customer accounts and update information in the database.</li>
<li>Assist customers with policy changes and inquiries.</li>
<li>Process insurance claims and follow up with customers on claim status.</li>
<li>Coordinate with underwriters to ensure timely policy issuance.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Strong organizational skills and attention to detail.</li>
<li>Excellent customer service and communication skills.</li>
<li>Previous experience in insurance or a related field preferred.</li></ul></div>

Account Associate - State Farm Agent Team Member

Hotel Management and Consulting, Inc

<div><div>Exciting Opportunity: Guest Attendant at WoodSpring Suites in Kansas City, MO! 
 
About the Role: Hotel Management &amp; Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.
 
 
Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. 
 
Benefits:</div>
<ul><li>Hourly Rate: Dependent on experience, $16.00 - $18.00.</li>
<li>DailyPay Access: Flexible pay options to access your earnings when you need them.</li>
<li>Benefits: Offering medical, dental, and vision benefits in addition to the company&rsquo;s paid time off benefit for full-time employees.</li>
<li>Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
</li><li>Career Growth: Opportunities for advancement within the company for dedicated employees.</li>
</ul><div>Primary Duties:</div>
<ul><li>Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins. Review and approval of front office paperwork and reports.</li>
<li>Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).</li>
<li>Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area.
</li><li>Cleaning &amp; Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property.</li>
<li>Sales &amp; Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy.</li>
<li>Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
</li><li>Other Duties as Assigned.</li>
</ul><div>Preferred Qualifications:</div>
<ul><li>Minimum of one year in customer service; hotel operations experience preferred.</li>
<li>Proficient computer skills.
</li><li>Excellent communication skills.
</li><li>Strong organizational, time management, and problem-solving skills.
</li><li>Proactive in solving problems.</li>
</ul><div>Physical Requirements:</div>
<ul><li>Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.</li>
<li>Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
</li></ul><div> 
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;at will&rdquo;. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. 

 
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. 

 
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. 

 
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.</div></div>

Guest Attendant

<div>Benefits: 
<ul><li>Bonus based on performance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Competitive salary</li>
</ul> 
ROLE DESCRIPTION: 
As a Financial Services Representative with Justin Manuel State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
 
 
RESPONSIBILITIES:
 
<ul><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li>
<li>Work with the agent to establish and meet marketing goals</li>
<li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Must be able to obtain relevant financial service licenses.</li>
<li>Proven experience working as a financial services representative.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Strong mathematical skills.</li>
<li>Excellent analytical, organizational, and problem-solving skills.</li>
<li>Effective communication skills.</li>
<li>Exceptional customer service skills.</li>
<li>Successful track record of meeting sales goals/quotas preferred</li>
</ul>BENEFITS: 
<ul>
<li>Salary plus commission/bonus</li>
<li>Paid time off</li>
<li>Growth potential/Opportunity for advancement within my office</li></ul></div>

Financial Services Representative – State Farm Agent Team Member

Baker Distributing Company

<div>Job Summary
The Regional Manager is responsible for managing sales, operations and profitability of multiple Sales Centers within a designated region of the Company. The primary purpose of this position is to achieve revenue and operating profit growth targets through effective leadership and represent Baker Distributing as a leader in the industry ensuring maximum sales. Each Center is an established wholesale HVAC, Refrigeration, Food Services distributorship that carries multiple brands of equipment, parts and supplies. The Regional Manager assumes full responsibility for HVAC residential and contractor sales, including support products, and will manage the General Sales Force and Sales Center Managers of our Sales Centers. The ultimate goal of this role is to develop a strong team of Sales Representatives and efficient Sales Centers that are able to sell, acquire and maintain a strong customer base while managing the Operations integrity and controls supporting and collaborating with the Regional Operations Manager.
Essential Duties/Accountabilities<ul><li>
Duties and responsibilities will include but are not limited to:</li><li>
Represent Baker Distributing as a leader in the industry ensuring maximum sales and profitability.</li><li>
Secure maximum market share and sales dollars consistent with established sales policies and programs.</li><li>
Develop market strategies and solicit new accounts and dealers.</li><li>
Accountable for setting targets for direct reports and articulate a clear vision on the challenges and opportunities facing the Region.</li><li>
Take proactive approach to sales development and problem solving.</li><li>
Support, manage and lead multiple Sales Centers and operation leaders.</li><li>
Manage, motivate, measure and increase productivity and efficiencies of the Sales Center Managers.</li><li>
Provide instruction, training and guidance to the operations of Sales Centers; including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.</li><li>
Serve as a host at dealer meetings, conferences, conventions, incentive trips and all other similar functions.</li><li>
Conducting open houses or counter days. Support Marketing Manager on any sales marketing programs</li><li>
Participate as requested in home product shows, utility sponsored events, industry associations, etc. Attend, when necessary, training classes to acquire the skills to meet our customers&rsquo; needs and expectations and to keep abreast with technical developments and changes in product lines.</li><li>
Assist in resolving customer relations problems with both dealers and end users.</li><li>
Manages Expenditure of inventory investments with Proper planning, justification, measurement of inventory and target customer. negotiate 100% rebalance agreements with vendors</li><li>
Responsible for Market Pricing, Market intel and development of Pricing profiles for region by location, by customer and working with Pricing group for analytics and Pricing models to maximize profitability</li><li>
Responsible for Region&rsquo;s P&amp;L.</li><li>
Responsible for the collaboration and delegation of duties of the Regional Operations Manager and Sales Center Manager to maximize profitability through all processes at a sales center</li><li>
Responsible for the overall Business Development, Planning, Measurement and profitable growth through the Communication and Collaboration of all personnel within the region</li><li>
Responsible to work directly with H/R for each individual recruit through Sales Center Manager and Operations Manager to ensure they fulfill the complete Criteria of the Job Role as well as the accountability of each indivdual.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications<ul><li>
High&#8209;school diploma or equivalent (e.g., GED) certificate required.</li><li>
Preferred but not required: Bachelor&rsquo;s degree &hellip; An equivalent combination of education and experience may substitute.</li><li>
Minimum of 5 years of operational experience &hellip; Desirable: Experience managing wholesale HVAC&#8209;equipment supply houses.</li><li>
Minimum of 3 years of experience working with residential and commercial contractor relationships.</li><li>
Demonstrated success in sales, marketing, operations, and leadership roles.</li><li>
Demonstrated success in developing business plans that grow markets, increase market share, and improve profitability.</li><li>
Demonstrated success in managing and mentoring sales employees while establishing and meeting sales goals.</li></ul>
Skills<ul><li>
Able to communicate clearly with internal and external groups at all organizational levels.</li><li>
Able to read and interpret profit&#8209;and&#8209;loss statements.</li><li>
Comfortable working in a rapid&#8209;change setting and able to juggle multiple tasks at different levels.</li><li>
Able to deliver clear, high&#8209;quality presentations.</li><li>
Can work autonomously while meeting assigned goals and deadlines.</li><li>
Demonstrates a desire to learn, teach, and lead others.</li><li>
Strong estimating skills combined with effective negotiation techniques.</li><li>
Strong interpersonal skills.</li><li>
Excellent customer service mindset with the ability to develop long-term relationships.</li><li>
Excellent written and verbal communication skills.</li><li>
Excellent analytical aptitude with a proven ability to analyze/interpret data.</li><li>
Strong and creative problem-solving skills</li><li>
Ability to work independently and in a team environment.</li><li>
Proactively seeks continuous process and service improvements.</li><li>
This role requires the ability to understand and communicate in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.</li></ul>
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.<ul><li>
Required to move parts and equipment weighing up to 50 pounds.</li><li>
Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.</li><li>
Operates computer and telephone equipment for extended periods of time.</li><li>
Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.</li><li>
Required to operate warehouse equipment such as forklifts and pallet jacks</li></ul>
Travel<ul><li>
Frequent travel to all locations within your assigned geographic region is required.</li></ul>
Supervisory<ul><li>
This role provides direct supervision to Sales Center Managers, Territory Managers and indirect supervision to field personnel within the assigned region.</li></ul>
EVeJ9Uumos</div>

Regional Manager

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