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email support specialist | customer service & technical support Jobs in Kansas City

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chat support associate

Confidential

<p><strong>Job Overview</strong><br /><br />We are currently seeking a dedicated and articulate <strong>Chat Support Associate</strong> to join a confidential organisation on a <strong>Full-Time or part time</strong> basis. In this role, you will be the first point of contact for customers, providing exceptional support and resolving enquiries through our live chat platform. The ideal candidate is a proactive problem-solver with a passion for delivering outstanding customer service. This position is based in <strong>Phoenix</strong>, <strong>Arizona, United States</strong>.<br /><br />The salary for this position is <strong>$65,000 - $75,000 USD per annum</strong>, dependent on experience.<br /><br /><strong>Responsibilities</strong><br /><br />* Engage with customers in a professional, timely, and empathetic manner via live chat.<br />* Accurately identify, assess, and resolve customer queries and concerns at the first point of contact.<br />* Provide comprehensive information about products and services.<br />* Troubleshoot technical issues and guide customers through to a resolution.<br />* Meticulously document all customer interactions and update records in our CRM system.<br />* Escalate complex or unresolved issues to the appropriate internal teams.<br />* Collaborate with team members to improve customer service processes and standards.<br />* Meet and exceed individual and team performance targets.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a customer-facing role, ideally within a chat or digital support environment.<br />* Exceptional written communication skills, with a strong command of grammar and punctuation.<br />* Fast and accurate typing abilities.<br />* The ability to multitask, prioritise, and manage time effectively in a dynamic setting.<br />* A high degree of computer literacy and familiarity with CRM systems.<br />* A patient and customer-focused mindset with excellent problem-solving skills.<br />* Strong attention to detail and a commitment to quality.<br />* The ability to work independently while also contributing positively to a team environment.</p>

Chat Support Associate

H&R Block

<div>About the Role:
<div>At H&amp;R Block, our People &amp; Culture Business Partners are strategic advisors who help leaders drive business results through effective talent, organization, and culture strategies. In this role, you will partner closely with field and corporate leaders to strengthen organizational effectiveness, develop leadership capability, drive workforce planning, and support business transformation.</div><div>
As a trusted consultant and coach, the People &amp; Culture Business Partner leverages broad HR expertise to address complex organizational challenges, influence business decisions, and deliver talent strategies that enable sustainable growth and exceptional associate experiences.</div><div>
These positions support a large, geographically dispersed field organization and require a strong consulting mindset, the ability to influence at all levels, and a passion for creating exceptional associate experiences.</div><div>
These roles require travel of up to 30% during key periods of the year to support field leaders and business initiatives.</div><div></div><div><b><br>
Strategic Partnership &amp; Organizational Effectiveness</b></div><ul><li>
Serve as a trusted advisor to senior field and corporate leaders on workforce strategy, organizational effectiveness, talent management, and change.</li><li>
Partner with leaders to assess organizational needs, identify opportunities, and implement solutions that improve performance and engagement.</li><li>
Support organizational design, restructuring, and business transformation initiatives to enable business objectives.</li><li>
Use workforce insights and organizational health indicators to guide decision-making.</li></ul><div><b>
Talent Strategy &amp; Succession Planning</b></div><ul><li>
Lead talent review, succession planning, and workforce planning processes for the field organization.</li><li>
Identify and develop high-potential talent while strengthening leadership pipelines and readiness.</li><li>
Maintain and evolve competency frameworks that support hiring, development, performance, and career growth.</li><li>
Partner with leaders to create development plans and career pathways aligned with business needs.</li></ul><div><b>
Leadership Coaching &amp; Development</b></div><ul><li>
Coach leaders on performance management, employee development, team effectiveness, and organizational impact.</li><li>
Support leadership onboarding and capability-building initiatives that strengthen leadership effectiveness.</li><li>
Provide guidance on talent decisions, engagement, and change management.</li></ul><div><b>
Employee Relations &amp; Compliance</b></div><ul><li>
Partner with Associate Relations and Legal to address complex employee relations matters and workplace concerns.</li><li>
Lead or support investigations and resolution strategies consistent with company policies and employment practices.</li><li>
Promote a positive associate experience while ensuring compliance with applicable employment laws and company policies.</li></ul><div><b>
Cross-Functional Collaboration</b></div><ul><li>
Partner with Centers of Excellence (Talent Acquisition, Total Rewards, Learning &amp; Development, and Associate Relations) teams to deliver integrated people solutions.</li><li>
Ensure enterprise talent and people initiatives are effectively implemented across the field organization.</li><li>
Leverage data and workforce analytics to measure impact and influence business decisions.</li></ul><div><b>
Successful candidates will:</b></div><ul><li>
Build strong partnerships with leaders and influence key people decisions.</li><li>
Strengthen leadership capability, organizational effectiveness, and associate engagement.</li><li>
Deliver talent and workforce outcomes that support business goals.</li><li>
Lead change initiatives that drive adoption and sustainable results.</li><li>
Balance business needs with an outstanding associate experience.</li></ul>
Required Qualifications:
<ul><li>Bachelor's Degree in Human Resources, Business, Organizational Development, or related field; or equivalent experience.</li><li>
7+ years of progressive Human Resources experience, including HR Business Partner or strategic consulting experience.</li><li>
Experience advising senior leaders and influencing organizational decisions.</li><li>
Strong knowledge of organizational design, talent management, workforce planning, employee relations, and change management.</li><li>
Demonstrated success supporting business transformation and organizational change.</li><li>
Ability to travel up to 30% during key periods of the year to support field leaders and business initiatives.</li></ul>
Preferred Qualifications:
<ul><li>Experience supporting large, geographically dispersed or field-based organizations.</li><li>
Professional HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent).</li><li>
Experience using workforce analytics and talent insights to drive strategic decisions.</li><li>
Leadership coaching and organizational development experience.</li><li>
Ability to use AI-enabled tools to streamline day-to-day work, stengthen communication and data processing, and identify opportunities to redesign or automate process steps in ways that improve speed, accuracy, and business impact.
</li></ul>Why work for us: At H&amp;R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we&rsquo;ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
<br>
<br>
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Sponsored Job: #LI-SH1 #LI-Hybrid</div>

P&C Business Partner roles-Corporate and Field (Hybrid in Kansas City)

Lockton Companies

Complex Claims Coordinator - AMAP

NBKC Bank

<p></p><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Experience Team Manager</b></h1><p><b>
Kansas City, MO | @Flex (Hybrid) </b><b>Monday&ndash;Friday Schedule with Occasional Saturdays</b></p><h3 class="jobSectionHeader"><b>
Lead a Team. Elevate the Experience. Make an Impact.</b></h3><p>
At <b>nbkc bank</b>, we're committed to creating remarkable experiences for our customers and our employees. We're looking for a <b>Customer Experience Team Manager</b> who is passionate about developing people, solving problems, driving operational excellence, and delivering exceptional customer service.</p><p>
In this role, you'll lead a team of Customer Experience Specialists, helping them succeed through coaching, mentorship, and ongoing development. You'll play a key role in ensuring customers receive outstanding support while fostering a collaborative, high-performing team culture.</p><p>
If you're a customer-focused leader who enjoys empowering others, improving processes, and making a meaningful impact every day, we'd love to meet you.</p><h2 class="jobSectionHeader"><b>
What You'll Do</b></h2><h3 class="jobSectionHeader"><b>
Lead &amp; Develop a High-Performing Team</b></h3><ul><li>
Manage, coach, and motivate a team of 5&ndash;6 Customer Experience Specialists.</li><li>
Set clear goals, expectations, and performance standards.</li><li>
Recruit, onboard, and train new team members.</li><li>
Conduct performance evaluations and provide ongoing feedback and development opportunities.</li><li>
Foster a positive, engaging, and collaborative work environment where employees can thrive.</li></ul><h3 class="jobSectionHeader"><b>
Deliver Exceptional Customer Experiences</b></h3><ul><li>
Oversee daily operations to ensure service levels and team objectives are consistently met.</li><li>
Support team members in handling customer inquiries with professionalism, empathy, and efficiency.</li><li>
Identify performance trends and coaching opportunities that improve customer satisfaction.</li><li>
Help maintain and elevate nbkc's exceptional customer service standards.</li></ul><h3 class="jobSectionHeader"><b>
Resolve Complex Customer Issues</b></h3><ul><li>
Serve as an escalation point for challenging customer situations.</li><li>
Partner with internal teams to quickly resolve complaints and service concerns.</li><li>
Drive solutions that balance customer advocacy with business objectives and risk management.</li></ul><h3 class="jobSectionHeader"><b>
Ensure Operational Excellence &amp; Compliance</b></h3><ul><li>
Promote adherence to all banking regulations, security standards, policies, and procedures.</li><li>
Assess risk and exercise sound judgment when making decisions.</li><li>
Handle confidential information with discretion and professionalism.</li><li>
Stay informed of regulatory changes and ensure team practices remain compliant.</li><li>
Contribute to process improvements and operational efficiencies across the Customer Experience function.</li></ul><h2 class="jobSectionHeader"><b>
What You'll Bring</b></h2><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
High school diploma or GED.</li><li>
2+ years pf experience supervising or managing employees in a call center setting, including responsibility for performance, quality, and employee development.</li><li>
3&ndash;5 years of banking experience.</li><li>
Previous supervisory, team lead, or management experience preferred.</li><li>
Strong knowledge of banking products, services, systems, policies, and procedures.</li><li>
Exceptional customer service and relationship-building skills.</li><li>
Strong problem-solving, critical thinking, and decision-making abilities.</li><li>
Experience coaching and developing employees.</li><li>
Ability to work collaboratively in a fast-paced, team-oriented environment.</li></ul><h3 class="jobSectionHeader"><b>
You'll Stand Out If You Have</b></h3><ul><li>
A passion for developing and motivating teams.</li><li>
The ability to identify customer needs while effectively managing risk.</li><li>
Experience working in a complex, multi-functional banking environment.</li><li>
Strong sales and relationship management skills.</li><li>
Proficiency with Microsoft Office applications.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong attention to detail and accuracy.</li></ul><h2 class="jobSectionHeader"><b>
Why Join nbkc?</b></h2><p>
Lead and develop a talented customer experience team</p><p>
Make a direct impact on customer satisfaction and team success</p><p>
Enjoy a flexible hybrid work environment</p><p>
Collaborate with an innovative and people-focused organization</p><p>
Grow your leadership skills while helping shape the customer experience</p><h3 class="jobSectionHeader"><b>
Ready to Lead the Experience?</b></h3><p>
If you're a leader who is energized by coaching others, delivering exceptional customer service, and creating positive outcomes for both customers and employees, we encourage you to apply.</p></div></div></div></div></div></div></div><p><b>
Work Environment</b></p><p>
This is a hybrid role (@Flex) based out of our <b>Kansas City, MO</b> office, enjoy the best of both worlds with a mix of in-office and remote work.</p><p><b>
Onsite expectations for this role:</b> Monday, Wednesday, and Friday</p><p><b>
Remote Days for this role:</b> Tuesday, Thursday, and Saturday</p><p><b>
Shift</b>: Monday&ndash;Friday, 9:30 AM&ndash;6:15 PM CST, rotating Saturdays 9:00 AM-1:00pm CST</p><p>
Ready to bring your passion for people and service to a team that values innovation, collaboration, and heart?</p><div><h2 class="jobSectionHeader"><b>
 Why nbkc?</b></h2><ul><li>
Flexible hybrid work environment.</li><li>
A collaborative and supportive culture.</li><li>
Opportunities to grow your career and expand your skills.</li><li>
Meaningful work that impacts employees across the organization.</li><li>
A team of smart, curious, and genuinely great people.</li></ul><p><b>
Ready to make an impact? We'd love to hear from you. Apply today!</b></p></div><div><div><b>
And the benefits don't hurt either:</b></div>
4 weeks PTO + 12 holidays + your birthday off<ul><li>
401(k) with generous match and immediate vesting</li><li>
Multiple health plan options (HSA, PPO, FSA)</li><li>
Paid parental leave</li><li>
Wellness programs and onsite gym</li><li>
Paid volunteer time</li><li>
Anniversary awards at 3 and 5 years</li><li>
Paid 4-week sabbaticals at 10, 18, and 25 years</li><li>
Flexible work options that support work-life integration</li></ul></div><div><div><b>
</b><b> Let&rsquo;s Do This</b></div><div><b>
Our Hiring Process</b></div><div></div><div><br>
We respect your time. Once we review your application, we&rsquo;ll reach out with next steps, whether that&rsquo;s a phone chat, video call, or even grabbing a coffee. We&rsquo;ll keep you informed every step of the way.</div><div></div><div><b><br>
Why You&rsquo;ll Love Working at nbkc</b></div><div><b>
Perks &amp; Benefits You&rsquo;ll Brag About:</b></div><div><ul><li>
Hybrid flexibility with a modern @Flex work model (Kansas City HQ).</li><li>
Multiple comprehensive health plans (HSA, FSA, PPO your choice!)</li><li>
12 paid holidays + your birthday off + 8 volunteer hours/year</li><li>
401k with <i>immediate vesting</i> and a generous company match</li><li>
Paid parental leave</li><li>
Access to behavioral health advocates and an Employee Assistance Program (EAP)</li><li>
Wellness perks, reimbursement programs, and on-site gym</li><li>
Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries</li><li>
Collaborative, growth-minded culture that celebrates innovation and ideas</li><li>
Meaningful work building products that truly help customers achieve their financial goals</li><li>
Opportunities to grow your career in one of the most transformative industries</li></ul></div><div></div><div><b><br>
About nbkc</b></div><div>
nbkc isn&rsquo;t your typical bank, and we don&rsquo;t want to be.</div><div>
We&rsquo;re reimagining what a bank can be by investing in people, technology, and a culture that brings out the best in each other.</div><div></div><div><br>
nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.</div><div></div><div><br>
We&rsquo;ve been proudly recognized as one of Kansas City&rsquo;s Best Places to Work for 5+ years, and once you&rsquo;re here, you&rsquo;ll see why.</div><div></div><p><b><br>
nbkc bank is an Equal Opportunity-Affirmative Action Employer &ndash; Minority/Female</b><b> / Disability / Veteran / Gender Identity / Sexual Orientation</b></p></div></div><p></p>

Customer Experience Team Manager

UMB Financial Corporation

<div><p><b>UMB Information Technology</b> organization is comprised of IT leaders, project managers, architects, software engineers, and analysts coming from diverse background and experiences. We share a strong commitment to ensure our enterprise-level systems are performing at peak capacity and we believe in fully supporting each other to achieve this goal.</p><p></p><p>
As the <b>QA Project Coordinator</b>, you will serve as a key leadership liaison to the vendor QA team and coordinate the integration activities between UMB and the vendor partner. You will lead and delegate projects and project work to internal QA Analysts and the vendor QA teams. You will also assure key stakeholders are identified across the organization for assigned projects to facilitate appropriate interaction with the QA vendor partner. This is a subset of the overall responsibilities which involves other initiatives as assigned by IT leadership.</p><p></p><p><b>
This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Tech Center located in downtown Kansas City, MO.</b></p><p></p><p><b><i>
How you&rsquo;ll spend your time:
</i></b></p><ul><li>Serve as leadership liaison to vendor QA team and manage the integration activities between UMB and the vendor partner. This includes serving as a strong liaison between testing teams, project managers, and stakeholders.</li><li>
Lead and delegate project work and testing activities to vendor QA team members.</li><li>
Ensure key issues and dependencies have ETA&rsquo;s from owning organizations and clarify owners for dependency items that need to be planned and closed.</li><li>
Work with vendor QA leads to ensure appropriate QA allocation and capacity.</li><li>
Understand status of testing activities and work with project managers, developers, and QA in communicating and updating status. This includes collaborating with project managers and development teams to determine the scope of the testing effort and testing resource requirement resulting in plans, schedules, and implementation of small to large scale testing projects.</li><li>
Participate in identifying testing roadmap items on overall project plan.</li><li>
Responsible for improving the quality of all software products through the development of testing standards, processes, test tools, test scripts, and test automation that will produce robust and reliable software in a timely manner.</li><li>
Analyze and provide input into the need for Load and Performance testing as well as Automated testing to stated requirements and company standards.</li><li>
Identifies testing requirements and scenarios and perform some manual testing. This includes creating and coordinating testing schedule for projects.</li></ul><p></p><p><b><i>
We&rsquo;re excited to talk with you if you have:
</i></b></p><ul><li>You have a Bachelor&rsquo;s Degree and at least 8 years of experience in Quality Assurance and software application testing (manual and automation) and testing management <b>OR</b> equivalent combination of education and work experience.</li><li>
You have experience in managing QA projects across methodologies.</li><li>
You have experience within Waterfall and Agile/Scrum methodologies.</li></ul><p></p><p><b><i>
Bonus Points if:</i></b></p><ul><li>
You have IT project management or business analysis experience.</li><li>
You have experience within the banking or payments industry.</li></ul><p></p><p><b>
Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.</b></p><p></p>
This position was posted on 07/30/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.<br>
<br>
<p><b>Compensation Range:</b></p>
$117,900 - $173,393<p><i><br>
The posted compensation range on this listing represents UMB&rsquo;s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.</i></p><p></p><p>
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.</p><p></p><p><b>
Are you ready to be part of something more?</b><br>
You're more than a means to an end&mdash;a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.</p><p><i><br>
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to </i><i>talentacquisition@umb.com</i><i> to let us know the nature of your request.</i></p><p><i><br>
If you are a California resident, please visit our </i>Privacy Notice for California Job Candidates<i> to understand how we collect and use your personal information when you apply for employment with UMB.</i></p><br>
#LI-MD1</div>

QA Project Coordinator

Providence Medical Center

<div>Overview:
<div><b>
Shifts Available:</b> Days</div><div><b>
Employment Type:</b> Per Diem (PD/PRN)</div><div><b>
Hours:</b> Variable</div><div><b>
Location</b><b>:</b> Providence Medical Center &ndash; Kansas City, KS</div><div></div><div><br>
We are seeking a <b>Certified </b><b>Respiratory Therapist</b><b>, </b>also referred to as our Respiratory Care Practitioner I (RCP I). The Certified Respiratory Therapist (CRT) is someone who carries out respiratory therapeutic and pulmonary diagnostic procedures as directed by the medical and cardiopulmonary directors, based on physician orders. They focus on assessing, planning, implementing, and documenting care while considering the specific needs of patients based on age and population. This position is on a per diem basis, meaning PD/PRN as needed.</div><br>
<div></div>
Responsibilities:
<ul><li>Will provide treatments such as inhalation therapies, oxygen therapy, and aerosol medications to help patients breathe more easily</li><li>
Conduct tests like pulmonary function tests and arterial blood gas analysis to assess lung capacity and gas exchange in patients</li><li>
Set up, monitor, and adjust ventilators and other life-supporting equipment for patients who cannot breathe independently</li><li>
May be part of a rapid response team in emergencies, which you will provide airway management, perform intubations, and resuscitate patients in critical situations</li><li>
Assess patients' respiratory status, monitor their progress, and make adjustments to treatment plans as needed</li><li>
Ensure that all respiratory equipment is properly cleaned, sterilized, and maintained to prevent infections and ensure patient safety</li></ul><br>
<div></div>
Qualifications:
<ul><li>Current State Respiratory Care Practitioner (RCP) license required</li><li>
Current Certified Respiratory Therapist (CRT) from the National Board of Respiratory Care (NBRC) required. Hired before March 2026,are exempt</li><li>
Basic Life Support (BLS) certified from the American Heart Association (AHA) or American Red Cross (ARC) upon hire and maintain current</li><li>
Adult Cardiac Life Support (ACLS) from the AHA or ARC certification within 60 days of hire and maintain current</li><li>
Pediatric Advanced Life Support (PALS) from the AHA certification within 60 days of hire and maintain current.</li><li>
Associate Degree or Bachelor of Science degree preferred</li><li>
High School Diploma or equivalent is required</li><li>
Two (2) years of acute care experience required</li></ul><div></div><div><b><i><br>
Here are some of the benefits of working at Prime Healthcare:</i></b></div><ul><li>
Competitive compensation</li><li>
Medical insurance benefit plan</li><li>
401K</li></ul><div></div><div><br>
Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/</div><div></div><div><br>
#LI-SB4</div>
Employment Status: Per Diem Shift: Days Equal Employment Opportunity:
<div><div><div><div>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</div></div></div></div></div><div></div>

Certified Respiratory Therapist

Rep-Lite

<div><h1 class="jobSectionHeader"><b>Associate Sales Representative</b></h1><h3 class="jobSectionHeader"><b>
Calling early career candidates with entry level experience from the following industries:</b><br>
<b><i>Medical Device Sales | Healthcare Sales | B2B Sales | Pharmaceutical Sales</i></b></h3><p><b>
Location:</b> Greater Kansas City, MO</p><h2 class="jobSectionHeader"><b>
Launch Your Career in Medical Device Sales</b></h2><p>
Rep-Lite is partnering with an innovative healthcare technology leader seeking ambitious, early-career sales professionals who are ready to build a successful career in medical device sales.</p><p>
This is an outstanding opportunity for individuals with <b>1&ndash;2 years of pharmaceutical sales, medical device sales, B2B outside sales, healthcare sales, business development, or account management experience</b> who are looking for structured training, mentorship, and a clear path into a high-growth medical sales career.</p><p>
If you're competitive, coachable, relationship-driven, and motivated by making an impact on patient care, we'd love to hear from you.</p><p></p><h2 class="jobSectionHeader"><b>
About the Opportunity</b></h2><p>
As an Associate Sales Representative, you'll partner with experienced Territory Managers to expand the adoption of innovative healthcare technologies that improve patient outcomes. You'll gain hands-on experience developing physician relationships, supporting clinical customers, and growing business across your assigned territory while building the foundation for a long-term career in medical device sales.</p><p>
This position is designed for <b>high-potential professionals with grit, curiosity, resilience, and a desire to grow into a Territory Manager.</b></p><p></p><h2 class="jobSectionHeader"><b>
What You'll Do</b></h2><ul><li>
Partner with senior sales professionals to grow business throughout your territory</li><li>
Develop relationships with physicians, primary care providers, healthcare administrators, office managers, nurses, and clinical staff</li><li>
Support and <b>target healthcare accounts</b> while identifying opportunities to expand business</li><li>
Educate healthcare providers on innovative diagnostic technologies and clinical solutions</li><li>
Increase product awareness, utilization, and customer engagement</li><li>
Execute territory business plans and identify new growth opportunities</li><li>
Learn healthcare economics, reimbursement, and clinical workflows within physician offices and health systems</li><li>
Deliver exceptional customer service while becoming a trusted resource for customers</li><li>
Maintain accurate territory activity and sales reporting</li><li>
Consistently work toward achieving and exceeding sales goals</li></ul><p></p><h2 class="jobSectionHeader"><b>
What We're Looking For</b></h2><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Bachelor's degree required</li><li><b>
1&ndash;2 years of experience in one or more of the following:</b><ul><li>
Pharmaceutical Sales</li><li>
Medical Device Sales</li><li>
B2B Outside Sales</li><li>
Healthcare Sales</li><li>
Business Development</li><li>
Account Executive</li><li>
Account Management</li><li>
Clinical Sales</li><li>
Inside Sales with outside customer interaction</li></ul></li><li>
Excellent communication and presentation skills</li><li>
Strong relationship-building abilities</li><li>
Valid driver's license with the ability to travel throughout the assigned territory, with 25-50% travel - including 1-2 overnights per week</li></ul><p></p><h2 class="jobSectionHeader"><b>
The Ideal Candidate</b></h2><p>
We're looking for professionals who are:</p><ul><li>
Competitive and results-oriented</li><li>
Coachable and eager to learn</li><li>
Self-motivated with a strong work ethic</li><li>
Curious, resilient, and adaptable</li><li>
Comfortable working independently while collaborating with a team</li><li>
Passionate about improving patient outcomes</li><li>
Excited to build long-term relationships with healthcare professionals</li><li>
Looking for long-term career advancement within medical device sales</li></ul><p>
These qualities closely align with what our client values in future sales leaders.</p><p></p><h2 class="jobSectionHeader"><b>
What You'll Gain</b></h2><p>
This role offers an exceptional opportunity to accelerate your medical sales career through:</p><ul><li>
Industry-leading sales training</li><li>
One-on-one mentorship from experienced Territory Managers</li><li>
Hands-on field selling experience</li><li>
Exposure to physicians, healthcare systems, and clinical environments</li><li>
Career path into a full Territory Manager role</li><li>
Ongoing professional development</li><li>
Experience selling innovative healthcare technology that improves patient care</li></ul><p></p><h2 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h2><ul><li>
Competitive base salary of $90,000</li><li>
Performance-based quarterly commission opportunity</li><li>
Mileage reimbursement provided</li><li>
T&amp;E reimbursement provided</li><li>
Comprehensive health benefits</li><li>
Paid training</li><li>
Career development opportunities</li><li>
The opportunity to break into the exciting world of medical device sales and grow your career</li></ul><p></p><h2 class="jobSectionHeader"><b>
Why You'll Love This Opportunity</b></h2><p>
You'll spend your time in the field building meaningful relationships with healthcare providers while representing technology that directly impacts patient care. Every day offers the opportunity to learn, grow, and build a rewarding career within one of the fastest-growing sectors in healthcare.</p><p>
Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.</p>
<p>If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will be @applytojob.com.</p>
<p>Thank you for your interest in Rep-Lite and good luck in your search!</p>
<p></p><p>***&ldquo;Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p><p>
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Associate Sales Representative - Medical Device Sales - 16

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