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activations coordinator Jobs in Kansas City

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bilingual client relationship consultant 3 (banker) - 7th street, ks Jobs in Kansas City

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customer experience associate Jobs in Kansas City

customer experience associate

bilingual customer care advocate

Traders Insurance

<p></p><div><p><b>Reliable, Local Company, Provide Full-Time Remote Job Opportunities. </b>While this position is a full-time remote position, we are looking for candidates local to the KC Metro.
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<br>
As a <b>Bilingual </b><b>Customer Care Advocate I</b>, you are responsible for delivering &ldquo;best in class&rdquo; customer service to our independent agency partners, policy holders, and other parties by answering a high volume of telephone inquiries, providing solutions, and assist with policy changes. You will need excellent analytical, problem-solving, and communication skills to gather details, investigate, and communicate potential outcomes based on standard operating procedures and underwriting guidelines. This position utilizes computerized system(s) for risk evaluation, information gathering, and evaluates data, as necessary. Successful <b>Customer</b><b> </b><b>Care</b><b> </b><b>Advocate</b><b> </b><b>I </b>has a passion for customer service excellence, thrives in a fast-paced and ever-changing environment, exhibits solid people skills with other team members, and takes ownership of their own learning and development.</p><br>
<p></p>
<p><b>
Key Accountabilities &amp; Competencies</b></p>
<ul><li>
Provide first line customer service contact for policy servicing activity utilizing call center Best Practices.</li><li>
Initiate renewal and new business processes as well as certain endorsements to determine insurability and compliance with internal guidelines and standards.</li><li>
Handle billing transactions by accepting payments by phone and communicate account status as well as cancelation, reinstatement, and endorsement activities to agents and policy holders.</li><li>
Complete screening, transactions, and prepare policy files for underwriting approval by securing information from policyholders, agents, or other parties and performing preliminary review and evaluation of the risk.</li><li>
Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning, use, and act according to standard procedures.</li><li>
Ensure compliance of underwriting referral criteria outside of underwriting authority; affect policy underwriting by analyzing and inputting data via computerized systems.</li><li>
Make decisions to create an opportunity to improve a customer&rsquo;s experience by providing options to meet their needs, which can include a new quote when necessary.</li><li>
Work within designated authority and refer inquiries from policyholders, agents, and others to the supervisory staff as needed.</li><li>
Accurately conduct operations in compliance with quality, productivity, and regulatory standards; protect confidentiality of sensitive information and underwriting integrity.</li><li>
Foster professional relationships with internal and external customers and utilize excellent interpersonal and communication skills to promote a cohesive, pleasant work environment.</li><li>
Implement and uphold all policies of Traders Insurance along with the willingness to work hard in a fast-paced and ever-changing environment.</li><li>
Open to feedback to support your performance and development.</li></ul><div>
<ul><li>High school diploma or equivalent is required and a minimum of 2 years of relevant work experience.</li><li>
Prior experience in insurance is preferred; personal lines automobile a plus but not required.</li><li>
Demonstrated customer service experience in a demanding environment.</li><li>
Fundamental proficiency of Microsoft Word, Excel, and Outlook.</li><li>
Analytical with mindfulness to detail and ability to make decisions.</li><li>
Math aptitude is necessary to manually calculate payment details and communicate with customers.</li><li>
Ability to efficiently organize work and manage time to meet key deadlines.</li><li>
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities.</li></ul><br>
<p><b>
Bilingual (English/Spanish) Candidates:</b></p>
<ul><li>
Excellent verbal and written communication skills in English and Spanish; experience using both languages in a professional capacity is preferred.</li></ul></div></div><p></p>

Bilingual Customer Care Advocate

Lockton

<div>
 <strong>
  Your Responsibilities
  <br/>
  <br/>
 </strong>
 Description - External
 <br/>
 <br/>
 <strong>
  Description:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for educating, coaching, monitoring, and coordinating resources for individuals with identified health risks.
  </li>
  <li>
   Provides telephonic and/or web-based outreach to program participants
  </li>
  <li>
   Provides health coaching, education, clinical advocacy, and navigation assistance for individuals participating in the LNA and/or wellness program(s)
  </li>
  <li>
   Documents client out-reach, engagement, referrals, and follow-up
  </li>
  <li>
   Leverages all available tools and resources from the organization&rsquo;s carriers, third party administrators and other available providers and sources.
  </li>
  <li>
   Shares the responsibility of maintaining program timelines and resources with the Nurse Advocate program manager, project manager and other key contacts
  </li>
  <li>
   Assists in the development and presentation of health and wellness-focused information and educational programs
  </li>
  <li>
   Remains current of health promotion industry trends, products and best practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <strong>
  Required Education, Experience, And Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Current unencumbered Registered Nurse Licensure
  </li>
  <li>
   Minimum of three years nursing experience working with chronic conditions and condition management
  </li>
  <li>
   Current BLS certification
  </li>
  <li>
   Competence in Microsoft office, web-based program use, and an ability to readily learn new computer-based skills
  </li>
  <li>
   Bilingual Spanish speaker strongly preferred
  </li>
  <li>
   Health or wellness coaching, case management, disease management experience preferred
   <br/>
   <br/>
  </li>
 </ul>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are those which must be met while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Proficiency in critical thinking and ability to deal with issues using solid nursing judgment and sound decision-making
  </li>
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   Effectively organize large case loads and prioritize work demands
  </li>
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   Exceptional communication and relationship building skill
  </li>
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   Accountability and autonomy
  </li>
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   Occasional overnight travel (10% of time) for client meetings, training and / or corporate meetings
  </li>
  <li>
   This job is a remote/work from home position
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   <br/>
  </li>
 </ul>
 <em>
  The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. However, this description is not meant to be an exhaustive list of job duties. The essential functions of this position may change as necessary.
  <br/>
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 </em>
</div>


Nurse Advocate

Strive Well-Being, Inc.

<p><b>Position Summary</b></p><p><i><b>This is a temporary position from 4/20 &ndash; 7/17/2026</b></i> with a possibility of permanent status depending on program funding. The Supervisor oversees daily field operations ensuring that staff deliver safe, consistent, and high-quality customer engagement across transit system. Supervisors provide on-site support, coaching, and direction to field staff; monitor safety and service conditions; and serve as the primary liaison between Strive, client leadership, and public safety partners.</p><p>This role requires strong leadership, clear communication, and the ability to make quick, sound decisions in dynamic public environments.</p><p><b>MUST BE BILINGUAL******</b></p><p><b>Key Responsibilities</b></p><p><b>Field Leadership &amp; Oversight</b></p><ul><li>Supervise and support teams of Transit staff across bus routes and station assignments.</li><li>Conduct field check-ins, ride-alongs, and on-site observations to ensure staff performance meets program expectations.</li><li>Provide real-time coaching, feedback, and corrective guidance to Ambassadors.</li><li>Ensure all staff follow program protocols, code of conduct, safety procedures, and reporting requirements.</li></ul><p><b>Operations &amp; Coordination</b></p><ul><li>Lead daily briefings, assign shifts, and communicate system updates, service alerts, and program priorities.</li><li>Coordinate with Client&rsquo;s Safety, System Security, Outreach, and Operations teams to address incidents or emerging concerns.</li><li>Monitor field conditions and adjust staff deployment as needed to maintain coverage and visibility.</li></ul><p><b>Incident Response &amp; Reporting</b></p><ul><li>Serve as the primary escalation point for behavioral crises, safety concerns, or service disruptions encountered by staff.</li><li>Bilingual skills (Spanish or other languages).</li><li>Support de-escalation efforts in the field when necessary and determine when to involve mental health specialists, outreach teams, or law enforcement.</li><li>Review, approve, and submit shift reports, incident logs, and daily activity summaries with accuracy and timeliness.</li></ul><p><b>Staff Support &amp; Workforce Development</b></p><ul><li>Promote a positive team culture grounded in professionalism, empathy, and trauma-informed engagement.</li><li>Address performance issues promptly through coaching, documentation, and collaboration with leadership and HR.</li><li>Model exemplary customer service and community-oriented engagement at all times.</li></ul><p><b>Requirements</b></p><ul><li>Prior experience supervising teams in customer service, outreach, transit operations, or public-facing environments.</li><li>Ability to lead diverse staff with professionalism, fairness, and clear communication.</li><li>Strong problem-solving skills and the ability to remain calm and decisive under pressure.</li><li>Competency with smartphones, radios, and basic software applications (Microsoft Office, reporting tools, email).</li><li>Strong verbal and written communication skills, including the ability to document incidents clearly and objectively.</li><li>Ability to walk, stand, and move throughout transit facilities for extended periods.</li><li>Ability to work in outdoor environments and adverse weather conditions.</li><li>Willingness to work evenings, weekends, and holidays based on operational needs.</li><li>Must complete all required supervisor and Ambassador training sessions.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience in homeless outreach, behavioral health, crisis response, or transit operations.</li><li>Formal training in de-escalation, conflict resolution, or trauma-informed care.</li><li>At least 2 years of supervisory or team-lead experience.</li><li>Strong understanding of safety protocols, situational awareness, and incident command principles</li></ul><p>Pay: $21.00 per hour</p><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Bilingual Transit Supervisor (Temporary)

TEEMA Group

<div><p><b>Job Title</b>: Registered Nurse (RN) Disease Manager</p><p><b>
Job Overview</b>:<br>
The Registered Nurse (RN) Disease Manager is responsible for coordinating care and managing the health outcomes of patients with chronic or complex health conditions. This role involves assessing, monitoring, educating, and supporting patients in managing their diseases to improve overall health and quality of life while reducing unnecessary hospitalizations and emergency care.</p><p><b>
Key Responsibilities</b>:</p><ul><li><p><b>
Patient Assessment</b>: Conduct comprehensive assessments of patients&rsquo; physical, emotional, and psychosocial needs related to their chronic conditions.</p></li><li><p><b>
Care Coordination</b>: Work closely with interdisciplinary teams, including physicians, case managers, social workers, and other healthcare professionals, to develop and implement individualized care plans for patients.</p></li><li><p><b>
Disease Education</b>: Provide education to patients and their families regarding their diagnoses, treatment plans, and self-management techniques to improve disease outcomes.</p></li><li><p><b>
Case Management</b>: Monitor patient progress and adjust care plans as necessary. Ensure that patients are following their prescribed treatment and managing their conditions effectively.</p></li><li><p><b>
Data Management and Reporting</b>: Track patient outcomes and document interactions accurately. Utilize health information technology to document care, track patient progress, and report to appropriate stakeholders.</p></li><li><p><b>
Advocacy</b>: Advocate for the patient&rsquo;s needs, including obtaining necessary resources or services that will improve their health outcomes.</p></li><li><p><b>
Prevention and Health Promotion</b>: Promote preventive care, including vaccinations, screenings, and lifestyle modifications to reduce the impact of chronic conditions.</p></li><li><p><b>
Collaboration with Providers</b>: Maintain communication with healthcare providers to ensure continuity of care, timely follow-ups, and updates on patient status.</p></li></ul><p><b>
Qualifications</b>:</p><ul><li><p><b>
Education</b>: Bachelor&rsquo;s Degree in Nursing (BSN) or an Associate's Degree in Nursing (ADN) with appropriate certifications.</p></li><li><p><b>
Licensure</b>: Current Registered Nurse (RN) license in the state of employment.</p></li><li><p><b>
Experience</b>: 3-5 years of clinical nursing experience, preferably in disease management, case management, or a related field.</p></li><li><p><b>
Certifications</b>: Certification in Disease Management (CDM), Case Management (CCM), or other relevant certifications preferred.</p></li><li><p><b>
Skills</b>: Strong communication, problem-solving, and critical thinking skills. Ability to work independently and as part of a team. Proficiency with electronic health records (EHR) and other healthcare technology.</p></li></ul>
#Workwolf</div>

RN Case Manager – Managed Care REMOTE

University Health KC

<div><p><b>If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.</b></p><br>
<p></p>
Perinatal Services RN - Labor &amp; Delivery - Truman Medical Center (Fri/Sat only 6:45pm-7:15am)<p></p>
101 Truman Medical Center<p></p><h1 class="jobSectionHeader"><b>
Job Location</b></h1>
University Health Truman Medical Center<p></p>
Kansas City, Missouri<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Department</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
LDRP UHTMC<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Position Type</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Part time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Work Schedule</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
6:45PM - 7:15AM<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Hours Per Week</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
24<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Description</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
✨ Bring Your Heart to the Beginning of Life ✨</p><p></p><p>
Are you a passionate and skilled RN with a love for maternal-newborn care?</p><p>
At University Health, we believe in supporting every beginning&mdash;whether it&rsquo;s a newborn&rsquo;s first cry or a nurse&rsquo;s next big step in their career. We're looking for a dedicated Registered Nurse to join our vibrant and compassionate Perinatal Services team, where every moment is meaningful and every shift matters.</p><p>
In this exciting and dynamic role, you&rsquo;ll work across all areas of perinatal care&mdash;Triage, Antepartum, Labor, Delivery, and Recovery&mdash;making a profound impact on growing families. You&rsquo;ll bring your expertise, empathy, and energy to every birth story while mentoring others, shaping care standards, and evolving as a clinical leader.</p><p></p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Do:</b></h2><p>
Provide exceptional, hands-on nursing care through every stage of the childbirth journey.</p><p>
Perform thorough assessments, develop care plans, and advocate fiercely for your patients.</p><p>
Be a go-to resource and mentor for new nurses, supporting onboarding, skills testing, and professional development.</p><p>
Collaborate with a tight-knit interdisciplinary team to deliver safe, compassionate, and evidence-based care.</p><p>
Participate in unit committees, education initiatives, research, and quality improvement projects.</p><p>
Inspire students and model best practices for the next generation of nurses.</p><p></p><h2 class="jobSectionHeader"><b>
What You Bring to the Team (Minimum Requirements):</b></h2><p>
Degree in Nursing from an accredited program.</p><p>
Active Missouri RN License in good standing.</p><p>
BLS, ACLS, and NRP certification (current).</p><p>
Completion of AWHONN Fetal Monitoring Course.</p><p>
Clinical confidence in Labor, Delivery, Recovery, Postpartum, and OB triage.</p><p></p><h2 class="jobSectionHeader"><b>
(Preferred Qualifications):</b></h2><p>
BSN (Bachelor of Science in Nursing).</p><p>
RN Specialty Certification (such as Inpatient OB or Maternal Newborn Nursing).</p><p></p><h2 class="jobSectionHeader"><b>
Why You&rsquo;ll Love It Here:</b></h2><p>
A supportive team where your voice is heard and your growth is prioritized.</p><p>
The honor of supporting families through one of life&rsquo;s most sacred journeys.</p><p>
Ongoing training, mentorship, and opportunities to shine in your nursing career.</p><p></p><h2 class="jobSectionHeader"><b>
✨ Ready to make a difference at the very beginning of life?</b></h2><p></p><p>
Apply now and become part of something extraordinary.</p></div>

Perinatal Services RN - Labor & Delivery - Truman Medical Center (Fri/Sat only 6:45pm-7:15am)

Behavioral Health Allies

<div>Description:
<p><b>
DIVISION:</b> Administration</p><p><b>
REPORTS TO:</b> CEO
</p><p><b>SUPERVISES:</b> 1-5</p><p><b>
EXEMPTION STATUS:</b> Exempt</p><p><b>
POSITION SUMMARY:</b> The Director of Business Development (DBD) serves as a senior leader responsible for driving sustainable organizational growth through strategic planning, branding and marketing leadership, referral development, portfolio diversification, and oversight of intake and admissions operations. This role provides unified leadership across marketing, branding, and intake to ensure consistent messaging, efficient referral conversion, and alignment between growth initiatives and operational readiness.</p><p>
Guided by BHA&rsquo;s Core Values&mdash;Empower Through Innovation, Integrity in Action, Advocate with Passion, Leaders in Learning, Compassionate Care, Always, and Sustainable Growth, Lasting Impact&mdash;the Director of Business Development leads data-informed growth strategies, cultivates strategic partnerships, and ensures financial, regulatory, and ethical responsibility across all development activities. This role works closely with executive leadership, clinical, education, operations, and finance teams to expand services responsibly while protecting quality, compliance, and organizational reputation.</p><p><b>
QUALIFICATIONS:</b></p><p><b>
Education &amp; Experience:</b></p><ul><li>
Bachelor&rsquo;s in business, Marketing, Administration, Public Health, or a related field required; Master&rsquo;s degree preferred.</li><li>
Minimum of 5&ndash;7 years of progressive experience in business development, marketing, sales, or growth leadership within healthcare, behavioral health, education, or human services.</li><li>
Demonstrated experience leading and managing multidisciplinary teams, including marketing, intake/admissions, or outreach staff.</li><li>
Proven track record of developing and executing strategic growth plans, expanding service lines, and diversifying revenue portfolios.</li><li>
Experience managing budgets, forecasting growth, and aligning financial performance with organizational goals.</li><li>
Knowledge of healthcare, behavioral health, or educational regulatory environments strongly preferred.</li></ul><p><b>
Skills &amp; Competencies</b></p><ul><li>
Exceptional organizational skills with the ability to manage multiple tasks simultaneously.</li><li>
Strong written and verbal communication skills with a compassionate, professional demeanor.</li><li>
Ability to exercise sound judgment, maintain confidentiality, and apply policies consistently.</li><li>
Strong attention to detail and follow-through on timelines, documentation, and approvals.</li><li>
Ability to work independently while coordinating closely with leadership and multidisciplinary teams.</li><li>
Strong professional judgment, initiative, and reliability.</li><li>
Demonstrated leadership, collaboration, and ethical professionalism.</li><li>
Strategic thinker with strong execution and accountability skills.</li><li>
Exceptional leadership, coaching, and team development abilities.</li><li>
Strong branding, marketing, and communications expertise.</li><li>
Financial acumen with experience managing budgets, ROI analysis, and growth forecasting.</li><li>
Ability to interpret regulatory and payer changes and proactively assess business impact.</li><li>
Strong relationship-building, negotiation, and partnership development skills.</li><li>
High ethical standards, sound judgment, and commitment to confidentiality and compliance.</li><li>
Proficiency with Microsoft Office, CRM systems, intake tracking platforms, and marketing analytics tools.</li></ul>
Requirements:
<p><b>
KEY RESPONSIBILITIES:</b></p><p><b>
Empower Through Innovation</b></p><ul><li>
Develop and execute innovative business development, marketing, and branding strategies that support organizational growth and differentiation.</li><li>
Leverage data, analytics, and technology to track referral sources, conversion rates, market trends, and return on investment.</li><li>
Continuously evaluate and improve intake-to-admission workflows in collaboration with the Intake Coordinator and operations leadership.</li></ul><p><b>
Integrity in Action</b></p><ul><li>
Ensure all business development, marketing, and intake practices comply with regulatory, payer, and organizational standards.</li><li>
Maintain ethical referral practices, transparent reporting, and accurate representation of BHA services.</li><li>
Oversee confidentiality, HIPAA compliance, and appropriate handling of sensitive referral, family, and organizational information.</li><li>
Advocate with Passion</li><li>
Serve as a visible ambassador for BHA within the community, with referral partners, and across professional networks.</li><li>
Advocate for individuals, families, and communities by expanding access to appropriate services through strategic growth initiatives.</li><li>
Ensure intake and marketing messaging reflect compassion, accuracy, and trauma-informed practices.</li></ul><p><b>
Advocate with Passion</b></p><ul><li>
Ensure each referral is reviewed holistically and fairly, advocating for appropriate placement and supports.</li><li>
Coordinate intake reviews with clinical, education, and operations leaders to determine appropriateness and readiness.</li><li>
Communicate admission decisions respectfully and professionally to families and partners.</li></ul><p><b>
Leaders in Learning</b></p><ul><li>
Stay informed on regulatory, funding, payer, and policy changes that may impact growth, admissions, or service delivery.</li><li>
Monitor industry trends, emerging service models, and competitive landscapes to inform strategic planning.</li><li>
Provide mentorship, professional development, and performance feedback to marketing and intake teams.</li></ul><p><b>
Compassionate Care, Always</b></p><ul><li>
Ensure intake and referral experiences are responsive, respectful, timely, and family-centered.</li><li>
Align growth strategies with clinical and operational capacity to protect service quality and staff well-being.</li><li>
Promote a culture of professionalism, empathy, and accountability across business development functions.</li></ul><p><b>
Sustainable Growth, Lasting Impact</b></p><ul><li>
Develop and manage the business development and marketing budget, ensuring responsible use of resources.</li><li>
Create and monitor strategic growth plans aligned with annual budgets, census targets, and organizational goals.</li><li>
Diversify the organization&rsquo;s service portfolio through new programs, geographic expansion, partnerships, and alternative funding opportunities.</li><li>
Support long-term sustainability by aligning growth with staffing models, infrastructure, and financial health.</li></ul><p><b>
FUNCTIONAL RESPONSIBILITIES</b></p><p><b>
Strategic Growth &amp; Portfolio Development</b></p><ul><li>
Develop multi-year business development strategies aligned with organizational vision and financial goals.</li><li>
Identify, evaluate, and pursue new service lines, payer opportunities, contracts, and partnerships.</li><li>
Collaborate with executive leadership to assess feasibility, risk, and readiness for expansion initiatives.</li></ul><p><b>
Marketing, Branding, &amp; Communications Leadership</b></p><ul><li>
Provide leadership and direction to marketing and branding efforts, ensuring consistency with BHA brand standards.</li><li>
Oversee outreach campaigns, digital marketing, events, materials, and public relations initiatives.</li><li>
Ensure marketing strategies align with intake capacity, operational readiness, and financial goals.</li></ul><p><b>
Intake &amp; Admissions Oversight</b></p><ul><li>
Provide leadership oversight of the intake and admissions function to ensure alignment with growth strategies.</li><li>
Partner with intake leadership to monitor referral flow, conversion metrics, waitlists, and capacity trends.</li><li>
Ensure intake decisions align with clinical criteria, operational readiness, and sustainable growth principles.</li></ul><p><b>
Team Leadership &amp; Development</b></p><ul><li>
Lead, coach, and evaluate marketing, intake, and business development staff.</li><li>
Establish clear roles, performance expectations, and accountability structures.</li><li>
Build a collaborative, high-performing team culture focused on outcomes, professionalism, and continuous improvement.</li></ul><p><b>
Financial Management &amp; Reporting</b></p><ul><li>
Develop, manage, and monitor business development and marketing budgets.</li><li>
Track and report key performance indicators related to growth, referrals, conversion, and return on investment.</li><li>
Provide regular reports and strategic updates to executive leadership.</li></ul><p><b>
Regulatory &amp; Risk Awareness</b></p><ul><li>
Monitor regulatory, legislative, and payer changes that may impact admissions, growth, or service delivery.</li><li>
Proactively assess business risk related to expansion, contracts, and new service offerings.</li><li>
Collaborate with compliance, finance, and operations to mitigate risk and ensure readiness.</li></ul><p><b>
Automation, Systems &amp; Process Optimization</b></p><ul><li>
Lead the identification, evaluation, and implementation of automation tools and platforms to streamline business development, marketing, and intake workflows.</li><li>
Optimize CRM, intake tracking, marketing analytics, and referral management systems to improve efficiency, data accuracy, and real-time visibility.</li><li>
Eliminate redundant or manual processes by standardizing workflows across marketing, intake, and business development functions.</li><li>
Partner with Operations, IT, and Finance to ensure systems support scalability, compliance, and sustainable growth.</li><li>
Use data and automation to reduce intake timelines, improve referral conversion rates, and support informed executive decision-making.</li></ul><p><b>
On-Site Presence &amp; Engagement with Persons Served</b></p><ul><li>
Maintain a regular on-site presence across BHA programs and locations to ensure alignment between growth strategy, branding, and service delivery.</li><li>
Visit and engage with individuals served, families, and frontline teams to understand the lived experience and ensure development efforts reflect real needs.</li><li>
Observe program operations to ensure marketing, referral messaging, and intake criteria accurately represent services and capabilities.</li><li>
Strengthen relationships with site leaders and staff to support collaboration, trust, and alignment between growth initiatives and operational realities.</li><li>
Use insights gained from site visits to inform strategic planning, service development, and continuous improvement efforts.</li></ul><p><b>
OTHER DUTIES</b></p><ul><li>
Perform other related duties and special projects as assigned to support Business Development and organizational initiatives.</li><li>
Participate in development-related committees and organizational initiatives.</li><li>
Attend required meetings, trainings, and professional development sessions.</li><li>
Uphold BHA&rsquo;s mission and values in all work performed.</li></ul><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><b>
PHYSICAL DEMANDS</b></p><p>
The physical demands described below represent those required to perform the essential functions of this position successfully. Reasonable accommodations may be made, as required by law, to enable qualified individuals with disabilities to perform these functions safely and effectively. However, employees must be able to perform the essential duties in a manner that ensures the safety and supervision of students at all times.</p><p><b>
Additional Conditions and Expectations:</b></p><ul><li>
Employees must maintain professional conduct, emotional regulation, and positive communication when representing BHA internally or externally.</li><li>
Employees must adhere to all BHA policies, branding standards, confidentiality expectations, and ethical guidelines when creating or sharing content.</li><li>
Employees must remain attentive and responsive during all work hours, especially when engaging with community partners, stakeholders, or vendors.</li><li>
Employees must maintain confidentiality, respect, and dignity toward all employees, individuals served, families, and community partners.</li><li>
Work hours may vary depending on marketing deadlines, event schedules, campaign launch dates, or organizational priorities.</li><li>
Must adhere to all organizational policies, branding standards, confidentiality expectations, and ethical guidelines.</li><li>
Must demonstrate flexibility, adaptability, and accountability in a fast-paced, growth-oriented environment.</li></ul><p><b>
BHA Core Values</b></p><p><b>
Empower Through Innovation</b></p><p><b>
Integrity in Action</b></p><p><b>
Advocate with Passion</b></p><p><b>
Leaders in Learning</b></p><p><b>
Compassionate Care, Always</b></p><p><b>
Sustainable Growth, Lasting Impact</b></p><p><b>
Fitness for Duty / Medical Evaluation (Job-Related):</b><br>
BHA may require a job-related fitness-for-duty evaluation consistent with applicable law when there is a reasonable concern that an employee may be unable to safely perform the essential functions of the role (including driving, medication administration, crisis response, and continuous supervision), or as part of return-to-work clearance following certain leaves or incidents.</p><p><b>
ACCESS TO PHI: </b>The employee may have access to Protected Health Information (PHI) as needed and should follow all guidelines in accordance with company and state and federal regulations.</p><p><b>
EQUAL EMPLOYMENT</b><b><i>: </i></b>Equal Opportunity is and shall be provided for all employees and applicants for employment based on their demonstrated ability and competence without unlawful discrimination based on their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted so as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.</p><p><b>
ADA STATEMENT: </b>To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.</p><p><b>
ACCOUNTABILITY/IMPACT </b><i>(Degree of answerability for actions, consequences of errors in judgment, and legal liabilities)</i><b>: </b>Errors in judgment or mistakes could cost the organization loss of revenue, loss of clients, and/or negatively impact KCBHH&rsquo;s reputation.</p></div>

Director of Business Development

CREEKSTONE FARMS

<div></div><div><h1 class="jobSectionHeader"><b>JOB SUMMARY</b></h1><div>
Responsible for supporting the facility by performing front desk and administrative duties such as greeting visitors and employees, directing and answering phone calls, assisting with local cash orders, supporting other areas as needed They are responsible for approaching their work in a positive manner and will work to perpetuate a &quot;Creekstone Proud&quot; culture through attitude and actions.</div><div></div><h1 class="jobSectionHeader"><b><br>
ESSENTIAL FUNCTIONS:</b></h1><ul><li>
Receive, direct, and relay telephone messages and visitor inquiries</li><li>
Responsible for opening and closing of the office as needed</li><li>
Monitor and order adequate inventory of office supplies</li><li>
Escort visitors to appropriate places in the building</li><li>
Pick up mail and distribute as needed</li><li>
Perform other tasks as assigned</li></ul><div></div><h1 class="jobSectionHeader"><b><br>
KNOWLEDGE, SKILLS, AND ABILITIES:</b></h1><ul><li>
High school diploma or GED required. Associates degree or 1-2 years front desk or administrative experience preferred</li><li>
Reliable transportation to move between facilities</li><li>
Bilingual Spanish preferred</li><li>
Must be professional and have a good customer service presence</li></ul><ul><li>
Be able to work in office environment primarily with occasional exposure to industrial production environment</li><li>
Highly motivational and positive, considered a great people person</li><li>
Competent in basic office equipment &ndash; computers, printers/copiers,</li><li>
Functional with basic office software &ndash; Microsoft Office Suite, Google, Internet navigation, etc.</li><li>
Excellent organizational and time management skills</li><li>
Disciplined, confident, self-starter who can follow processes and adapt as needed</li><li>
Able to work independently and be a proactive problem solver</li><li>
Serve as a role model of Creekstone Proud culture for all internal and external customers</li><li>
Have a willingness to continually learn and develop professionally</li><li>
Discreet judgment and confidentiality are expected always</li></ul><p></p><p><i><br>
Creekstone Farms Premium Beef LLC is and Equal Opportunity Employer.</i></p></div>

Receptionist

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