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bilingual transit supervisor (temporary) Jobs in Kansas City

bilingual transit supervisor (temporary)

customer advocate

customer experience specialist Jobs in Kansas City

customer experience specialist

bilingual customer care advocate

Traders Insurance

<div>Reliable, Local Company, Provide Full-Time Remote Job Opportunities. While this position is a full-time remote position, we are looking for candidates local to the KC Metro.
 
 
As a Bilingual Customer Care Advocate I, you are responsible for delivering &ldquo;best in class&rdquo; customer service to our independent agency partners, policy holders, and other parties by answering a high volume of telephone inquiries, providing solutions, and assist with policy changes. You will need excellent analytical, problem-solving, and communication skills to gather details, investigate, and communicate potential outcomes based on standard operating procedures and underwriting guidelines. This position utilizes computerized system(s) for risk evaluation, information gathering, and evaluates data, as necessary. Successful Customer Care Advocate I has a passion for customer service excellence, thrives in a fast-paced and ever-changing environment, exhibits solid people skills with other team members, and takes ownership of their own learning and development. 


Key Accountabilities &amp; Competencies
<ul><li>
Provide first line customer service contact for policy servicing activity utilizing call center Best Practices.</li><li>
Initiate renewal and new business processes as well as certain endorsements to determine insurability and compliance with internal guidelines and standards.</li><li>
Handle billing transactions by accepting payments by phone and communicate account status as well as cancelation, reinstatement, and endorsement activities to agents and policy holders.</li><li>
Complete screening, transactions, and prepare policy files for underwriting approval by securing information from policyholders, agents, or other parties and performing preliminary review and evaluation of the risk.</li><li>
Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning, use, and act according to standard procedures.</li><li>
Ensure compliance of underwriting referral criteria outside of underwriting authority; affect policy underwriting by analyzing and inputting data via computerized systems.</li><li>
Make decisions to create an opportunity to improve a customer&rsquo;s experience by providing options to meet their needs, which can include a new quote when necessary.</li><li>
Work within designated authority and refer inquiries from policyholders, agents, and others to the supervisory staff as needed.</li><li>
Accurately conduct operations in compliance with quality, productivity, and regulatory standards; protect confidentiality of sensitive information and underwriting integrity.</li><li>
Foster professional relationships with internal and external customers and utilize excellent interpersonal and communication skills to promote a cohesive, pleasant work environment.</li><li>
Implement and uphold all policies of Traders Insurance along with the willingness to work hard in a fast-paced and ever-changing environment.</li><li>
Open to feedback to support your performance and development.</li></ul><div>
<ul><li>High school diploma or equivalent is required and a minimum of 2 years of relevant work experience.</li><li>
Prior experience in insurance is preferred; personal lines automobile a plus but not required.</li><li>
Demonstrated customer service experience in a demanding environment.</li><li>
Fundamental proficiency of Microsoft Word, Excel, and Outlook.</li><li>
Analytical with mindfulness to detail and ability to make decisions.</li><li>
Math aptitude is necessary to manually calculate payment details and communicate with customers.</li><li>
Ability to efficiently organize work and manage time to meet key deadlines.</li><li>
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities.</li></ul> 

Bilingual (English/Spanish) Candidates:
<ul><li>
Excellent verbal and written communication skills in English and Spanish; experience using both languages in a professional capacity is preferred.</li></ul></div></div>

Bilingual Customer Care Advocate

Lockton

<div>
 
 Your Responsibilities
 
 
 
 Description - External
 
 
 
 Description:
 
 
 
 <ul>
 <li>
 Responsible for educating, coaching, monitoring, and coordinating resources for individuals with identified health risks.
 </li>
 <li>
 Provides telephonic and/or web-based outreach to program participants
 </li>
 <li>
 Provides health coaching, education, clinical advocacy, and navigation assistance for individuals participating in the LNA and/or wellness program(s)
 </li>
 <li>
 Documents client out-reach, engagement, referrals, and follow-up
 </li>
 <li>
 Leverages all available tools and resources from the organization&rsquo;s carriers, third party administrators and other available providers and sources.
 </li>
 <li>
 Shares the responsibility of maintaining program timelines and resources with the Nurse Advocate program manager, project manager and other key contacts
 </li>
 <li>
 Assists in the development and presentation of health and wellness-focused information and educational programs
 </li>
 <li>
 Remains current of health promotion industry trends, products and best practices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 
 Required Education, Experience, And Competencies
 
 
 
 <ul>
 <li>
 Current unencumbered Registered Nurse Licensure
 </li>
 <li>
 Minimum of three years nursing experience working with chronic conditions and condition management
 </li>
 <li>
 Current BLS certification
 </li>
 <li>
 Competence in Microsoft office, web-based program use, and an ability to readily learn new computer-based skills
 </li>
 <li>
 Bilingual Spanish speaker strongly preferred
 </li>
 <li>
 Health or wellness coaching, case management, disease management experience preferred
 
 
 </li>
 </ul>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are those which must be met while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Proficiency in critical thinking and ability to deal with issues using solid nursing judgment and sound decision-making
 </li>
 <li>
 Effectively organize large case loads and prioritize work demands
 </li>
 <li>
 Exceptional communication and relationship building skill
 </li>
 <li>
 Accountability and autonomy
 </li>
 <li>
 Occasional overnight travel (10% of time) for client meetings, training and / or corporate meetings
 </li>
 <li>
 This job is a remote/work from home position
 
 
 </li>
 </ul>
 
 The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. However, this description is not meant to be an exhaustive list of job duties. The essential functions of this position may change as necessary.
 
 
 
</div>

Nurse Advocate

Strive Well-Being, Inc.

Position SummaryThis is a temporary position from 4/20 &ndash; 7/17/2026 with a possibility of permanent status depending on program funding. The Supervisor oversees daily field operations ensuring that staff deliver safe, consistent, and high-quality customer engagement across transit system. Supervisors provide on-site support, coaching, and direction to field staff; monitor safety and service conditions; and serve as the primary liaison between Strive, client leadership, and public safety partners.This role requires strong leadership, clear communication, and the ability to make quick, sound decisions in dynamic public environments.MUST BE BILINGUAL******Key ResponsibilitiesField Leadership &amp; Oversight<ul><li>Supervise and support teams of Transit staff across bus routes and station assignments.</li><li>Conduct field check-ins, ride-alongs, and on-site observations to ensure staff performance meets program expectations.</li><li>Provide real-time coaching, feedback, and corrective guidance to Ambassadors.</li><li>Ensure all staff follow program protocols, code of conduct, safety procedures, and reporting requirements.</li></ul>Operations &amp; Coordination<ul><li>Lead daily briefings, assign shifts, and communicate system updates, service alerts, and program priorities.</li><li>Coordinate with Client&rsquo;s Safety, System Security, Outreach, and Operations teams to address incidents or emerging concerns.</li><li>Monitor field conditions and adjust staff deployment as needed to maintain coverage and visibility.</li></ul>Incident Response &amp; Reporting<ul><li>Serve as the primary escalation point for behavioral crises, safety concerns, or service disruptions encountered by staff.</li><li>Bilingual skills (Spanish or other languages).</li><li>Support de-escalation efforts in the field when necessary and determine when to involve mental health specialists, outreach teams, or law enforcement.</li><li>Review, approve, and submit shift reports, incident logs, and daily activity summaries with accuracy and timeliness.</li></ul>Staff Support &amp; Workforce Development<ul><li>Promote a positive team culture grounded in professionalism, empathy, and trauma-informed engagement.</li><li>Address performance issues promptly through coaching, documentation, and collaboration with leadership and HR.</li><li>Model exemplary customer service and community-oriented engagement at all times.</li></ul>Requirements<ul><li>Prior experience supervising teams in customer service, outreach, transit operations, or public-facing environments.</li><li>Ability to lead diverse staff with professionalism, fairness, and clear communication.</li><li>Strong problem-solving skills and the ability to remain calm and decisive under pressure.</li><li>Competency with smartphones, radios, and basic software applications (Microsoft Office, reporting tools, email).</li><li>Strong verbal and written communication skills, including the ability to document incidents clearly and objectively.</li><li>Ability to walk, stand, and move throughout transit facilities for extended periods.</li><li>Ability to work in outdoor environments and adverse weather conditions.</li><li>Willingness to work evenings, weekends, and holidays based on operational needs.</li><li>Must complete all required supervisor and Ambassador training sessions.</li></ul>Preferred Qualifications<ul><li>Experience in homeless outreach, behavioral health, crisis response, or transit operations.</li><li>Formal training in de-escalation, conflict resolution, or trauma-informed care.</li><li>At least 2 years of supervisory or team-lead experience.</li><li>Strong understanding of safety protocols, situational awareness, and incident command principles</li></ul>Pay: $21.00 per hourPeople with a criminal record are encouraged to applyWork Location: In person

Bilingual Transit Supervisor (Temporary)

Missouri Alliance for Children & Families

Missouri Alliance for Children and Families provides care management and many other vital services to children with severe mental and behavioral health care needs. We seek to heal the hurt for children and families who have experienced abuse and neglect. Responsibilities include maintaining responsibility for all children and families within their team. Maintain focus on overall treatment of children and families, behavioral management interventions, and moving children to and maintaining them in a family home. Attend Family Support Team meetings, TDM&rsquo;s, and Court Hearings with all assigned Care Managers as needed. Monitor outcomes and conduct utilization review. Responsible for maintaining specified average costs of care for all assigned clients. Advocate for the rights and needs of the youth and their families and for the least restrictive community-based services (in the community of the family). Ensure that staff are supporting connections through the use of family search and engagement techniques. Conduct case staffing with care managers at least once per month with a specific focus on involvement of natural supports, safety of the child and family and progression towards the goals established. Utilize Signs of Safety practice model in supervision and to serve children and families. Responsible for ensuring all policies, procedures, protocols, Plan of Care development and implementation, paper work, data entry and practices allow for the smooth and seamless delivery of services to children and their families. Provide direct supervision and evaluation of the assigned Senior Care Managers, when applicable, and Care Managers. Ensures compliance with all Missouri Alliance policies and procedures within contractual requirements. Make decisions in personnel issues related to assigned Care Management Teams, including hiring, evaluation and supervision. Provide the Care Management and Senior Care Management Team professional development opportunities. Represent Missouri Alliance to the professional and social community.Qualifications: A Master's degree in social work, psychology, juvenile justice, guidance and counseling or other comparable human service field plus 3 years of experience with children and families; Knowledge of the Missouri child and family services systems; must be willing to travel.Job Type: Full-timePay: $56,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>Master's (Required)</li></ul>Work Location: On the road

Supervisor, Case Management

Corewell Health

<div><div><div>Corewell Health is offering a $3,000 sign-on bonus for this opportunity! Sign-On Bonus for External applicants or current CHW MA Apprentice Students only</div><div><div><div><div><div><div><div><div><div>
About the Practice
The Family Medicine Practice is part of the Multi-Specialty Clinic which includes multiple practices and specialties under one roof. The Family Medicine Practice currently consists of 5 APPs and 7 MDs. We are a Value-based clinic where we focus on providing the best patient experience while improving health outcomes, reducing the cost of care by managing chronic health conditions, and navigating social determinants of health. This office has a welcoming atmosphere where strong teamwork is encouraged. We lean on one another to provider exceptional care for our patients. Staff work together daily to ensure that the clinic runs as smoothly as possible.
About Outpatient Clinics
Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.
Scope of work
As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure the delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients.
Qualifications<ul><li>
High School Diploma or equivalent Required</li><li>
Successful completion of a hands-on competency-based medical assistant training program Required</li><li>
1 year of relevant experience in a physician practice or healthcare setting Preferred</li><li>
AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days</li><li>
One of the following Required within 120 Days<ul><li>
AAMA Certified Medical Assistant (CMA)</li><li>
AMT Registered Medical Assistant (RMA)</li><li>
NHA Certified Medical Assistant (CCMA)</li><li>
NCCT Certified Medical Assistant (NCMA)</li><li>
NAHP Certified Medical Assistant (NRCMA)</li></ul></li></ul></div></div></div></div></div></div></div></div></div><div>
How Corewell Health cares for you</div><ul><li>
Comprehensive benefits package to meet your financial, health, and work/life balance goals. .</li><li>
On-demand pay program powered by Payactiv</li><li>
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!</li><li>
Optional identity theft protection, home and auto insurance, pet insurance</li><li>
Traditional and Roth retirement options with service contribution and match savings</li><li>
Eligibility for benefits is determined by employment type and status</li></ul>
Primary Location
SITE - Reed City Hospital - 300 N Patterson - Reed City
Department Name
Family Medicine - Reed City Prof Svcs
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
Variable
Days Worked
Monday - Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS &ndash; Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.</div></div>

Medical Assistant

Scooter's Coffee

<div><div>Being a barista is more than just making a great cup of coffee &mdash; it&rsquo;s about serving smiles, showing heart, and creating AMAZING customer experiences every single time.
We&rsquo;re looking for friendly, energetic, and dependable team members to join our barista crew! If you love coffee, love people, and thrive in a fast-paced, positive environment &mdash; you&rsquo;re our kind of person.
We are currently hiring for team members with opening, mid-shift and evening availability.
Job Requirements:<ul><li>
Minimum age requirement of 16 years of age or older</li><li>
Must possess the ability to read, write, and communicate effectively in English to perform job duties, including following safety procedures and communicating with customers and team members. Bilingual skills are a plus!</li></ul>
Responsibilities:<ul><li>
Prepare and serve high-quality coffee, espresso, and specialty drinks</li><li>
Greet and connect with customers to create amazing experiences and start their day off right</li><li>
Take accurate orders and process payments quickly and efficiently</li><li>
Maintain a clean and organized workspace, keeping the store ready for the morning rush</li><li>
Follow all safety, sanitation, and company procedures</li><li>
Work as part of a fun, fast-paced team to deliver friendly and consistent service</li></ul>
Why You&rsquo;ll Love Working With Us<ul><li>
FREE unlimited brewed coffee &amp; iced tea during your shift</li><li>
One FREE specialty drink every shift</li><li>
50% off drinks when you're off the clock (limitations may apply)</li><li>
Flexible schedules</li><li>
Cash &amp; mobile app tips</li><li>
Opportunities to grow with us</li><li>
Free Scooter&rsquo;s T-shirt &ndash; did we mention free?</li><li>
Tuition reimbursement</li><li>
Referral bonuses - we know that AMAZING people know other AMAZING people!</li></ul>
Ready to brew your future? All that&rsquo;s left is to apply now &mdash; we can&rsquo;t wait to meet you! 
** This position pays a base hourly rate of $14.50 plus tips. Total compensation is subject to applicable state and federal minimum wage laws.</div>
INDQS</div>

Barista

Safelite

<div><h2 class="jobSectionHeader">Job description
</h2><div><div>The Customer Advocate is one of Safelite&rsquo;s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You&rsquo;ll Get
Monday thru Friday, Alternating Saturdays, with Sundays and a day off thru the week, the weeks that Saturday is worked<ul><li>
Competitive weekly base pay starting at $18.00/hour.</li><li>
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.</li><li>
Up to $5,250 annually in tuition reimbursement.</li><li>
Paid training and all the tools and resources you'll need to be successful.</li><li>
View all our health, wealth and life offerings at www.safelitebenefits.com.</li></ul>
What You&rsquo;ll Do<ul><li>
Welcome in-shop customers and resolve customer concerns quickly and efficiently - without breaking a sweat - often coming up with creative solutions.</li><li>
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.</li><li>
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.</li><li>
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.</li><li>
Review orders from the national contact center and manage dealer part orders and special accounts.</li><li>
All other duties as assigned.</li></ul>
What You&rsquo;ll Need<ul><li>
High School Diploma/GED/Equivalent required.</li><li>
Experience: 1-3 years telephone operations or business administration experience required.</li><li>
Ability to provide world class customer service in a changing, fast-paced operation.</li><li>
Present a professional appearance and wear personal protective equipment.</li><li>
Ability to travel up to 10%.</li></ul>
#LI-RW1</div><div>
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job&rsquo;s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
-</div><div>
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching &quot;Find Open Jobs&quot;.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we&rsquo;re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job&rsquo;s essential duties because of an ADA disability.</div></div></div>

Customer Advocate

Explore 317+ Bilingual customer care advocate in Kansas City this May. Find roles across top companies and apply now to boost your career.