customer experience team manager

customer service rep

front desk associate

front desk receptionist Jobs in Kansas City

front desk receptionist

patient service representative Jobs in Kansas City

patient service representative

guest service expert

Marriott International

<div><b>Additional Information</b>Evening Shift Preferred<br>
<b>Job Number</b>26095260<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>2345 McGee St, Kansas City, Missouri, United States, 64108<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<b>Pay Range:</b> $7.50-$7.50 per hour<br>
<b>Tip Eligible:</b> Y
<p></p><div><div><p><b>POSITION SUMMARY</b></p>
<p></p><p>Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.</p>
<p></p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.</p>
<p></p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: Less than 1 year related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><br>
<p></p>
</div><p></p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Guest Service Expert

Texas Roadhouse

<div>
 At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We&rsquo;re about loving what you&rsquo;re doing today and preparing you for what you&rsquo;ll be doing tomorrow. Are you ready to be a Roadie?
 <br/>
 <br/>
 Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience.
 <br/>
 <br/>
 <strong>
  As a Host Your Responsibilities Would Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Going out of your way to assist every guest
  </li>
  <li>
   Serving our fresh baked bread
  </li>
  <li>
   Effectively maintaining our wait and quote times
  </li>
  <li>
   Giving our First-Time Guests an extra special welcome
  </li>
  <li>
   Telling each guest our legendary Texas Roadhouse Story
  </li>
  <li>
   Demonstrating to everyone that we are the friendliest place in town
  </li>
  <li>
   Exhibiting teamwork
   <br/>
   <br/>
  </li>
 </ul>
 If you think you would be a legendary Host, apply today!
 <br/>
 <br/>
 At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Our Roadies are paid weekly. In addition, we offer one of the industry&rsquo;s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
 <br/>
 <br/>
 <ul>
  <li>
   A choice of medical plans that are best in class
  </li>
  <li>
   Dental and Vision Insurance
  </li>
  <li>
   Tuition Reimbursement up to $5,250 annually
  </li>
  <li>
   Paid vacation time
  </li>
  <li>
   Short-Term Disability
  </li>
  <li>
   Life, Accident, and Critical Illness insurance
  </li>
  <li>
   Identity Theft Protection
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Business Travel Insurance
  </li>
  <li>
   Annual holiday bonus
   <br/>
   <br/>
  </li>
 </ul>
 We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
</div>


Host

Atrium Hospitality

<div><p>Front Desk Associate</p><p>
Hotel :</p>
Kansas City Residence Inn
10300 N Ambassador Dr
Kansas City, MO 64153
Full time
Compensation Range : $16.74-17.58
<p>Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
</p><p><b>What's in it for you?</b></p>
<p>The <b>Atrium SPIRIT</b> is a belief in the power of<b> Service</b>,<b> Perseverance</b>, <b>Inclusion</b>,<b> Respect</b>, <b>Innovation</b>, and <b>Teamwork</b> to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.</p><ul><li><b>
Career Growth &amp; Learning</b> - 40% of our management hires are internal promotions!</li><li><b>
Invest in Your Future</b> - 401(k) plan with company match.</li><li><b>
Comprehensive Health Coverage</b> - Medical, dental, and vision insurance options.</li><li><b>
Paid Time Off &amp; Vacation</b> - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li><li><b>
Perks That Fit Your Life</b> - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li><li><b>
Purpose &amp; Impact</b> - Make a difference through Atrium's community service and volunteer programs.</li></ul>
<p><b>Job Description</b></p><p><b>
What You Will Do</b></p><ul><li>
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.</li><li>
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.</li><li>
Support and train new front desk team members-you're the friendly coach they'll thank later.</li><li>
Resolve guest issues quickly and professionally (bonus points if they leave smiling).</li><li>
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.</li></ul>
<p><b>What We Are Looking For</b></p><ul><li>
Customer service experience - You've got the people skills and patience to keep things running smoothly.</li><li>
Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows.</li><li>
High school diploma or equivalent - Because communication, math, and common sense are key.</li><li>
Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen.</li><li>
Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally.</li></ul>
<p><b>Why Atrium:</b></p><p>
Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.</p>
<p>___________________________________________</p><p><br>
</p><p>Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.</p>
<p>Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy</p></div>

Front Desk Associate

1880 Train

<p>Join Our Team at the 1880 Train!<br>
ABOUT US<br>
The 1880 Train is South Dakota's premier historic railroad, offering unforgettable scenic excursions through the beautiful Black Hills. Every season, we welcome thousands of guests from around the world, creating lasting memories through exceptional hospitality, rich history, and outstanding customer service.<br>
POSITION OVERVIEW<br>
We're looking for an energetic, hospitality-minded individual to join our team as a Depot Caf Attendant. This early-morning, seasonal position is the heartbeat of our guest experience before the first whistle blows - from brewing the perfect cup of coffee to stocking fresh grab-and-go bites that fuel our guests for a day of adventure in the Black Hills.<br>
If you love a fast-paced morning environment and take pride in delivering warm, genuine service, we'd love to have you on board.<br>
Position: Depot Caf AttendantLocation: 1880 Train - Hill City, SDType: SeasonalShift: Early Morning<br>
WHAT YOU'LL DO<br>
Prep and open the caf for daily operations ahead of depot opening Craft coffee and hot beverages for guests and crew Prepare, assemble, and stock grab-and-go food items (pastries, sandwiches, snacks, etc.) Assist with meal prep and F&amp;B setup for scheduled departures Maintain a clean, organized, and welcoming caf environment Deliver exceptional customer service to every guest Represent the 1880 Train with professionalism and enthusiasm Follow all company safety procedures and food handling standards<br>
WHAT WE'RE LOOKING FOR<br>
Friendly, positive attitude and genuine enthusiasm for guest service Prior food service, caf, or hospitality experience preferred Early-morning availability required (shifts begin before depot opening) Dependable with a strong work ethic Ability to work independently and stay organized during busy prep periods Team-oriented mindset Flexibility to work weekends and holidays as needed Food handler certification or willingness to obtain upon hire Ability to meet the physical requirements of the position<br>
WHY JOIN THE 1880 TRAIN?<br>
Working at the 1880 Train is more than just a job - it's an opportunity to be part of a treasured South Dakota tradition. You'll work alongside an amazing team while creating memorable experiences for guests from around the world in one of the Black Hills' most unique attractions. Whether you're looking for seasonal employment or the next step in your career, we encourage you to apply!<br>
Come aboard and help us keep history rolling - one unforgettable journey at a time!</p>

Depot Cafe Attendant - Black Hills Central Railroad (1880 Train)

ARCOSA

<div><p>Meyer Utility Structures is searching for a Plant Welding Technician. In this role, you will provide the Gadsden, AL utility pole manufacturing plant with welding and technical support such as welding process troubleshooting, welding process improvement, and procedure and code conformance. The Plant Welding Technician will have strong hands-on welding skills, visual weld inspection experience, and experience using welding procedure specifications.</p>
<p>
Meyer Utility Structures is a proud subsidiary of the infrastructure company, Arcosa, Inc. We commit to and pride ourselves on providing reliable structures, superior service, and product solutions. Meyer Utility Structures is an industry leader in the engineering design and fabrication of tubular steel structures for transmission, distribution, and substation applications.</p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>As the welding subject matter expert, provide welding support to production welders, supervisors, and other plant personnel.</li>
<li>Troubleshoot welding technique and routine equipment issues.</li>
<li>Perform routine tasks such as maintaining welder continuity, welding equipment calibration, and flux oven logs.</li>
<li>Evaluate, propose, and implement welding process improvements to increase welding efficiency and quality.</li>
<li>Perform welding training on the shop floor and in a classroom setting as required.</li>
<li>Assist in qualifying welding procedure specifications as required.</li>
<li>Participate in internal improvement teams/other duties as required.</li>
<li>Oversee the daily pole school operations.</li>
<li>Maintain welder candidate training, testing and qualification records.</li>
<li>Perform hands on welder candidate training for the FCAW, SAW, SMAW, plasma/oxyfuel cutting, and air-carbon-arc gouging processes.</li>
<li>Conduct classroom training on welding safety, welding and cutting processes, visual weld acceptance criteria, welding symbols, drawings, etc.</li>
<li>Perform hands on, pole layout and fit up training.</li>
<li>Provide additional training (OJT) to production welders as required.</li>
<li>Assist in qualifying welding procedure specifications as required.</li>
<li>Participate in welding improvement projects/other duties as required.</li>
</ul>
<p><b>What You&rsquo;ll Need:</b></p>
<ul>
<li>Must be able to work weekday nights or weekend shift.</li>
<li>3 - 5 years FCAW, SAW, and SMAW welding experience.</li>
<li>Proficient using various weld inspection tools such as amp/volt/wire feed/gas flow meters, fillet weld gages, undercut gages, etc.</li>
<li>Welding related associate degree desired.</li>
<li>Able to read and comprehend welding symbols, welding procedure specifications, work instructions, drawings, bill of materials, etc.</li>
<li>Working knowledge of AWS D1.1 welding procedure specification.</li>
<li>Working knowledge of weld filler materials and base materials.</li>
<li>Possess written and oral communication skills.</li>
<li>Regular and predictable attendance, a great attitude, and an ability to work well with a team towards achieving a common goal.</li></ul><br>
<p>
</p><p>MUS276</p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Weld Tech - (Off shift)

Hackensack Meridian Health

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Our team members are the heart of what makes us better. At Hackensack Meridian
 <em>
  Health
 </em>
 we help our patients live better, healthier lives &mdash; and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It&rsquo;s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
 <br/>
 <br/>
 <strong>
  Responsibilties
  <br/>
  <br/>
 </strong>
 The Patient Care Technician functions as a caregiver for a specific patient population in order to achieve desired outcomes. This position focuses on expanding knowledge and skills, provides effective direct and indirect care as part of the interdisciplinary team to a variety of complex patients. Under the direction and supervision of the registered nurse, promotes patient satisfaction, comfort and safety. Assists with a variety of patient, unit and environment-related tasks. Participates in patient safety initiatives.
 <br/>
 <br/>
 <ul>
  <li>
   Provide patient care, based on physical, psychosocial, education, safety, and related criteria, appropriate to the age of the guests/patients served in assigned service
  </li>
  <li>
   Provide for effective and safe guest/patients outcomes through practice, judgment and critical actions
  </li>
  <li>
   Ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient's status and rendered care
  </li>
  <li>
   Take self-directed or self-motivated initiative to do more than is expected or required in the job, acting before being required to by events, improving job performance, and/or creating new opportunities
  </li>
  <li>
   Participate in interdisciplinary collaboration of our patient's plan of care from admission to discharge to ensure safe transitioning and continuum of care
  </li>
  <li>
   Participate in Unit/Department Performance Improvement [PI] activities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Specific Job Functions May Include But Not Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcomes patients and checks for proper identification bracelets.
  </li>
  <li>
   Prepares the patient for assessment/admission, physical examination and procedures.
  </li>
  <li>
   Recognizes and responds to opportunities to enhance patient satisfaction.
  </li>
  <li>
   Demonstrates the knowledge and skill necessary to provide care appropriate to age of patients on the unit.
  </li>
  <li>
   Obtains clinical data, temperature, pulse, respirations, blood pressure, O2 saturation and documents findings in patient record and notifies RN immediately of abnormal results.
  </li>
  <li>
   Draws intravenous or capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques, assure appropriate labeling and processing of specimens to expedite throughput of patients.
  </li>
  <li>
   Performs venipuncture for laboratory tests
  </li>
  <li>
   Demonstrates a reliable and dependable ability to follow through with designated responsibilities in the collecting, labeling, and transporting of specimens to the proper area at the appropriate time: always correctly labels type of specimen collected, including patients name and room number.
  </li>
  <li>
   Performs EKG for patients as directed.
  </li>
  <li>
   Assures the presence, functionality and cleanliness of all necessary equipment. Checks and maintains code cart, O2, and other emergency medical equipment as directed.
  </li>
  <li>
   Applies bandages, slings, compression boots and hypothermia blankets according to standard as directed by RN.
  </li>
  <li>
   Assists in the transport of patient to departments or units upon request.
  </li>
  <li>
   Assists with preparation as necessary assuring the patient is assisted with meals/ or fed as needed.
  </li>
  <li>
   Checks inventory of assigned area and restocks as directed.
  </li>
  <li>
   Ensures room environment is prepared for admission.
  </li>
  <li>
   Provides direct hygiene and comfort care to patients including bathing, toileting, oral hygiene, incontinent care, and bed making.
  </li>
  <li>
   Assists the patients with dressing/undressing and placing patient belongings in the appropriate bag labeled with completed property checklist. Monitors the return of clothing to family of patient.
  </li>
  <li>
   Performs and documents glucose finger sticks and collects other specimens as directed.
  </li>
  <li>
   Provides post mortem care
  </li>
  <li>
   Obtains and documents patient weights and observes and documents patient's intake and output.
  </li>
  <li>
   Provides a safe patient environment by answering call lights promptly, communicating with the RN immediately for any change in the patient's condition.
  </li>
  <li>
   Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs not limited to (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.)
  </li>
  <li>
   Other duties and/or projects as assigned.
  </li>
  <li>
   Adheres to HMH Organizational competencies and standards of behavior.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Knowledge, Skills and Abilities Required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
  </li>
  <li>
   Completion of one of the following: - Certified Nursing Assistant, Medical Assistant or Patient Care Technician program or - Fundamentals of Nursing program from an accredited school of nursing or - HMH PCT Apprenticeship Program - Or equivalent medical background experience, such as EMT, Home Health Aide, CMA, MA, PCT, Nursing Assistant. Note: Candidates that have not completed one of the programs but meet the other requirements will be considered for selection into the HMH PCT Apprentice Program. If selected, the candidate will be hired into the role of PCT Apprentice. Upon successful completion of the HMH PCT Apprenticeship Program, the candidate will be transferred to the Patient Care Technician role.
  </li>
  <li>
   The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care and service based on a strong sense of patient focus are all required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education, Knowledge, Skills And Abilities Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experienced or certified in phlebotomy and checking EKG, vital signs and blood sugar preferred
  </li>
  <li>
   At least one (1) year PCT or CNA experience in a hospital setting strongly preferred or eligible for the HMH PCT apprentice program.
  </li>
  <li>
   Certified Nursing Assistant, Certified Medical Assistant or Patient Care Technician who has successfully completed a PCT program which includes Phlebotomy, EKG and nursing assistant course both in the theoretical and clinical setting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licenses And Certifications Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   AHA Basic Health Care Life Support HCP Certification within 60 days of entering position.
   <br/>
   <br/>
  </li>
 </ul>
 HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
 <br/>
 <br/>
 <strong>
  Job Duties
  <br/>
  <br/>
 </strong>
 The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
  </li>
  <li>
   Experience: Years of relevant work experience.
  </li>
  <li>
   Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
  </li>
  <li>
   Skills: Demonstrated proficiency in relevant skills and competencies.
  </li>
  <li>
   Geographic Location: Cost of living and market rates for the specific location.
  </li>
  <li>
   Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
  </li>
  <li>
   Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
   <br/>
   <br/>
  </li>
 </ul>
 Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
 <br/>
 <br/>
 In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.Minimum rate of $20.68 Hourly
</div>


Patient Care Technician - Full Time Nights

Serco

<div></div><div><div><div><div><p>Available in 11 locations
</p><p></p><div><h2 class="jobSectionHeader"><b>Systems Integrator - Navy Yard, Washington, D.C.</b></h2>
</div><div><div>Available in 11 locations</div>
 <div><div><div>Washington Navy Yard, District of Columbia, US, 20374
 </div><div>Alexandria, Virginia, US, 22311
 </div><div>Arlington, Virginia, US, 22202
 </div><div>Andrews AFB, Maryland, US, 20762
 </div><div>Fairfax, Virginia, US, 22033
 </div><div>Anacostia Annex, District of Columbia, US, 20373
 </div><div>McLean, Virginia, US, 22102
 </div><div>Bethesda, Maryland, US, 20889
 </div><div>Silver Spring, Maryland, US, 20910
 </div><div>Fort Belvoir, Virginia, US, 22060
 </div><div>Quantico, Virginia, US, 22134
</div></div></div></div></div></div><div><div>Washington Navy Yard, District of Columbia, US, 20374
</div></div><div><div>Category: Engineering/Ship Construction
</div></div><div><div>Job ID: 33746
</div></div><div><div>widget: Full-Time
</div></div><div><div>This position is contingent upon your ability to obtain and/or maintain an active U.S. Department of War (DoW) Secret security clearance.
</div></div><div><div>Other
</div></div><div><div>No - Teleworking not available for this position
</div></div><div><div>$119574.56-$199290.94</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<p>If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you!</p><p><br>
</p><p><b>This position is contingent upon your ability to obtain and/or maintain an active U.S. Department of War (DoW) Secret security clearance.</b></p><p><br>
</p><p>As an experienced shipbuilding<b> Systems Integrator</b> based in Washington, DC supporting the U.S. Navy Frigate Program, you will support the PMS 410 Lead System Integrator. As a subject matter expert you will plan and coordinate Government, vendor, and shipbuilder efforts to ensure all systems are properly identified and on track for timely installation, configuration, integration, testing, and delivery with fully functional, cybersafe, and mission-ready capabilities.</p><br>
<p><br>
In this role, you will:</p>
<ul><li>Coordinate frigate systems integration and associated program execution activities across multiple stakeholders</li>
<li>Interface with shipbuilders, services contractors, and other Program Office stakeholders.</li>
<li>Lead and track integration of Frigate systems including combat systems, C4I, shipboard control systems, networks, software, and cybersecurity capabilities</li>
<li>Serve as the technical systems integrator across Frigate subsystems.</li>
<li>Collaborate with PARMS and other government stakeholders to align integration priorities, schedules, and deliverables</li>
<li>Develop, review, and execute test procedures for assigned Frigate systems.</li>
<li>Support TEMP development and executable test schedules.</li>
<li>Evaluate ICDs, ECPs, and SHIPALTs for Frigate systems.</li>
<li>Support configuration management, CDRLs, and technical documentation.</li>
<li>Support planning and execution of system-level testing, trials, and certification events</li>
<li>Coordinate ship checks, technical reviews, and program meetings.</li>
<li>Support verification of cybersecurity controls across systems</li>
<li>Support RMF compliance and system configuration verification</li></ul><div><br>
</div><p></p><p>To be successful in this role, you will have:</p>
<ul><li><b>The ability to obtain and maintain a Secret security clearance</b></li>
<li><b>U.S. Citizenship</b></li>
<li>A Bachelor&rsquo;s degree in Systems Engineering, Computer Science, Information Technology, or related discipline</li>
<li>8 years of experience supporting Navy Surface Combatant shipbuilding or systems integration</li>
<li>A strong technical writing, leadership, and coordination skills.</li>
<li>Willingness to travel approximately 10%</li></ul><br>
<p></p><p>Additional desired experience and skills:</p>
<ul><li><b>An active or current DoW Secret clearance</b></li>
<li>10+ years of experience working with systems integration on Surface Combatants</li>
<li>CSOOW, CSC, or STO experience</li>
<li>Experience with Surface Combatant trials and certifications</li>
<li>Knowledge of Surface Combatant combat systems and cybersecurity processes</li></ul><br>
<p></p><p>Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting America&rsquo;s Navy. Join the Serco team today!</p><br>
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<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
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<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
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To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
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Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
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Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
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Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
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<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
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<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
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Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
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</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
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<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
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Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Systems Integrator - Navy Yard, Washington, D.C.

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