banquet server (on call) Jobs in Kansas City

banquet server (on call)

bartender

bartender - 21+

bartender - the bluffs golf club Jobs in Kansas City

bartender - the bluffs golf club

cashier/sales associate - all shifts Jobs in Kansas City

cashier/sales associate - all shifts

on call banquet bartender barback

Black Oak Casino

<div>SUMMARY: Responsible for supporting banquet and event operations through the setup, service, and breakdown of banquet functions in accordance with established service standards. This position provides food and beverage service to Resort Guests in an efficient, courteous, and professional manner while maintaining a high standard of guest service. The role maintains the cleanliness, organization, and stocking of beverage stations and equipment to ensure smooth banquet and bar operations. This position works a flexible schedule based on event demand, including evenings, weekends, and holidays.<div>
Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
<ul><li>Set up banquet rooms and event spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, flatware, glassware, and decorations.
</li><li>Provide professional food and beverage service to Guests during banquet functions and events, ensuring timely, courteous, and engaging service.
</li><li>Take and deliver Guest food and beverage orders while maintaining attentive service and responding promptly to Guest needs or concerns.
</li><li>Assist Guests with menu and beverage selections, demonstrating knowledge of all menu items and beverage offerings.
</li><li>Receive payment for purchases, make changes, process credit card transactions, and operate from an issued cash bank in accordance with company policy when applicable.
</li><li>Assist with buffet and plated service as required, ensuring proper presentation, timing, and adherence to service standards.
</li><li>Maintain cleanliness and organization of banquet areas, beverage stations, and service equipment throughout events.
</li><li>Support the setup, breakdown, cleaning, resetting, and storage of banquet and bar supplies and equipment.
</li><li>Assist bartenders by preparing bar areas for service, including refilling ice bins, restocking liquor and supplies, replacing kegs, cutting garnishes, and clearing and washing glassware.
</li><li>Ensure bartenders have the necessary supplies to provide beverage service efficiently during events.
</li><li>Follow all food safety, sanitation, and workplace safety procedures in accordance with company standards and local health regulations.
</li><li>Ensure responsible service of alcohol and comply with all state, federal, and local liquor laws and regulations.
</li><li>Work cooperatively with multiple departments to monitor and control the sale and service of alcoholic beverages in assigned areas.
</li><li>Perform duties from various work locations throughout the casino and food and beverage outlets based on business needs.
</li></ul><ul><li>Demonstrate strong teamwork and communication skills while working in a fast-paced, high-volume environment and performing multiple tasks simultaneously.
</li><li>Support the Food and Beverage Department as needed based on business demands, including working relief shifts in other outlets when required.
</li><li>Maintain adherence to assigned schedules, including evenings, weekends, holidays, and shifts based on event demand.
</li><li>Follow all outlet policies, procedures, and service standards.
</li><li>Perform other duties as assigned.
</li></ul>Mandatory Requirements:<ul><li>
Must be at least 21 years of age.
</li><li>Must possess a high school diploma, G.E.D., or equivalent.
</li><li>Must complete Food Handler or ServSafe certification and Responsible Alcohol Service certification or provide proof of current certification.
</li><li>Must possess a cooperative and friendly demeanor with strong guest service skills.
</li><li>Must be able to communicate effectively in English and follow directions.
</li><li>Must have the ability to learn and operate a point-of-sale (POS) system.
</li><li>Must be able to work in a fast-paced, high-volume environment and perform multiple tasks simultaneously.
</li><li>Must be dependable, punctual, and available for on-call shifts, including nights, weekends, and holidays.
</li><li>Must be able to pass a mandatory drug test.
</li><li>Must be able to obtain and maintain a valid gaming license.
</li><li>Must provide proof of eligibility to work in the United States.
</li></ul>Preferred Requirements:
<ul><li>One year experience as a Food Server with experience in banquet service preferred.
</li></ul>Physical Demands:
<ul><li>Regularly required to stand and walk for extended periods (up to 8 hours per shift).
</li><li>Must be physically able to perform all job requirements.
</li><li>Must be able to lift at least 50 pounds and occasionally more with assistance.
</li><li>Frequent bending, stooping, kneeling, and reaching above shoulder level.
</li><li>Ability to balance trays and carry service items safely.
</li><li>Assist with setting up and breaking down tables, chairs, and other event equipment as needed.
</li><li>Must be able to work in a fast-paced environment and remain attentive to guest needs.
</li></ul>Work Environment:<ul><li>
Must be able to work in a non-smoke free environment.
</li><li>Exposure to variable temperatures depending on event location (indoor/outdoor).
</li><li>Must be able to work in a noisy environment.
</li><li>Must be able to work all shifts, weekends, holidays, and special events.</li></ul></div></div>

On-Call Banquet Bartender/Barback

Loews Hotels & Co

<div><div>Loews Hotels &amp; Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting &amp; function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups &amp; meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab &amp; Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Who We Are: Founded in 1960, Loews Hotels &amp; Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:<ul><li>
Competitive health &amp; wellness benefits, 401(k) &amp; company match</li><li>
Paid Sick Days, Vacation, and Holidays, Paid Bereavement</li><li>
Pet Insurance and Paid Pet Bereavement</li><li>
Training &amp; Development opportunities, career growth</li><li>
Tuition Reimbursement</li><li>
Team Member Hotel Rates, other discounts, perks and more</li></ul>
What We're Looking For:
An experienced Banquet Server who is responsible for providing prompt, efficient, and courteous food and beverage service during banquet events, including weddings, conferences, and corporate functions. This role involves pre-setting, serving meals and drinks, clearing tables, and ensuring a high level of guest satisfaction. The Banquet Server works closely with the banquet team to ensure the smooth execution of events and adherence to service standards.
Who You Are:<ul><li>
Ability to listen carefully to guests' requests and relay instructions to others.</li><li>
Skilled communicator capable of engaging with guests and team members with clarity and professionalism</li><li>
Guest service focused and able to anticipate guests' needs and deliver a high level of personalized service.</li><li>
Team player who contributes to a positive environment and smooth operations.</li><li>
Familiar with various types of food and beverages commonly served at banquets, including dietary restrictions and preferences.</li><li>
Ability to remain calm under pressure and resolve conflicts quickly (e.g., guest dissatisfaction, mistakes in orders).</li><li>
Veterans and military spouses are encouraged to apply.</li></ul>
What You'll Do:<ul><li>
Assist in setting up banquet rooms according to the Banquet Event Order (BEO), including arranging tables, chairs, linens, silverware, glassware, and other service items.</li><li>
Ensure proper placement of all dining and service equipment, and that the event area is clean and well organized before guests arrive.</li><li>
Greet guests as they arrive at the event and ensure they are seated comfortably.</li><li>
Serve meals and beverages in a timely and professional manner, following the service sequence outlined by the Banquet Captain or Manager.</li><li>
Refill beverages and attend to guest needs throughout the event.</li><li>
Ensure food is served at the appropriate temperature and that presentation meets hotel standards.</li><li>
Clear plates, glassware, and silverware promptly after each course is served and as guests finish their meals.</li><li>
Reset tables for subsequent courses or events as needed.</li><li>
Assist with the breakdown and cleanup of banquet spaces after events, ensuring the room is left in a clean and organized condition.</li><li>
Provide attentive, friendly, and professional service to all guests, addressing their needs and special requests with a positive attitude.</li><li>
Handle any guest complaints or issues discreetly and report them to the Banquet Captain or Manager as needed.</li><li>
Work closely with the banquet team to coordinate service, ensuring that food and beverages are served according to the event timeline.</li><li>
Communicate with kitchen staff regarding food service needs, special dietary requirements, and any changes to the menu or service flow.</li><li>
Assist with setting up and maintaining buffets, food stations, or beverage stations as required by the event.</li></ul>
Your Qualifications Includes:<ul><li>
Two to four years' experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred.</li><li>
High School Diploma, or equivalent.</li><li>
Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.</li><li>
TIPS (or Local/State alcohol training equivalent) Certification required.</li><li>
Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.</li></ul></div>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.</div>

Banquet Server (On Call)

Great Wolf Lodge

<div>Pay: $9 per hour 
A Great Wolf, the Bartender provides friendly and responsive service to all guests, ensuring a fun and safe environment. The Bartender prepares cocktails and non-alcoholic beverages, has knowledge of common drinks, and makes suggestions to guests. The Bartender also monitors inventory and takes appropriate action to re-stock as necessary. 
Hiring immediately with full-time, part-time, and flexible scheduling 
Join our Pack:<ul><li>Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
</li><li>Great Perks: Take advantage of exclusive perks for you, your family, and friends &ndash; including discounted vacations and employee referral incentives
</li><li>Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
</li><li>Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
</li><li>Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.</li></ul> 
Benefits:<ul><li>Medical, Dental, and Vision insurance
</li><li>Health savings account
</li><li>Telehealth resources
</li><li>Life insurance
</li><li>401K with employer match
</li><li>Paid vacation time off
</li><li>Paid parental leave
</li></ul>Essential Duties &amp; Responsibilities<ul><li>
Serves customers alcoholic and non-alcoholic beverages including beer, wine, cocktails, juices, etc.</li><li>
Prepares garnishes and mixes drinks for guests according to recipes</li><li>
Assess customer needs and preferences and make recommendations</li><li>
Maintain attractive and orderly appearance of bar area through arrangement of bottles &amp; glassware</li><li>
Ensure bar area adheres to highest standards of cleanliness, presentation, and service</li><li>
Prepares, cleans, and maintains draught beer equipment; connects couplings to beer barrels and to faucet</li><li>
Responsible for ensuring a safe and secure bar area by enforcing standards and procedures for alcohol consumption; comply with all legal regulations</li><li>
Monitor customers' alcohol consumption and refuse service and/or call for alternate transportation as necessary</li><li>
Maintain supplies via ordering, requisitioning, or re-stocking snacks, liquors, beers, wines, and non-alcoholic beverages; replace kegs/beer barrels; prepare garnishes</li><li>
Enhance skillset and knowledge by participating in educational opportunities; stay abreast of industry trends; experiment with new cocktail recipes</li><li>
Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting</li></ul> 
Basic Qualifications &amp; Skills<ul><li>
Must be 21 years of age</li><li>
Must be flexible regarding scheduling based on business demands</li><li>
Successful completion of criminal background check and drug screen</li></ul> 
Desired Qualifications &amp; Traits<ul><li>
Previous bartending training and/or experience; demonstrated knowledge of beer, wine, cocktails and non-alcoholic beverages</li><li>
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure clean beverage preparation environment</li><li>
Projects professional image that inspires trust and confidence</li><li>
Enthusiastic and positive energy</li><li>
Multi-tasking ability</li></ul> 
Physical Requirements<ul><li>
Able to lift up to 30 lbs.</li><li>
Able to bend, stretch, and twist</li><li>
Able to stand for long periods of time</li></ul> 
Pay Rate: $ /hr
An employee&rsquo;s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf&rsquo;s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. 
Application Instructions:
Click on &ldquo;Apply Now&rdquo; or chat with a recruiter (bottom of your screen on Great Wolf&rsquo;s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
 Position Close Date: 
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</div>

Bartender - 21+

Red Robin

<div>At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!

We're Hiring: 
Bartenders 

If you are:
<ul>
<li>A strong Team Player</li>
<li>A Good communicator</li>
<li>Organized with a great attention to detail</li>
<li>At least 21 years old</li>
</ul>
we want to hear from you! 

 
When you bring your great attitude and work ethic to Red Robin, you will enjoy: 

<div><ul><li>Flexible Hours</li>
<li>Fun &amp; Exciting Workplace</li>
<li>Advancement Opportunities</li>
</ul>
</div>You will deliver exceptional cocktails, beer, wine and drinks to our Guests by being efficient, confident, personable, and an expert on all things beverage. This Front of House service team member role needs great customer service and communication skills. Prior experience in bartending, or server roles is preferred. Must be 21 years or older.
<div>
RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews!</div>

We are a Franchisee of Red Robin and an Equal Opportunity Employer 
 
Bartender | Bartenders | Bar | Wait Staff | FOH | Front of House | Service Staff | Restaurant Job | Hourly Job | Restaurant Hourly Job |
#sourcingpro #3uv #3total #redrobin750bartender #redrobin #redrobinfranchisees</div>

Bartender

Red Miso

Job Summary: We are seeking a versatile and experienced professional to join our front-of-house team. This individual will provide exceptional service to guests in both our dining area and at the bar, ensuring a seamless and memorable experience. The ideal candidate thrives in a high-volume, dynamic environment and demonstrates strong knowledge of both food and beverage offerings.Key Responsibilities:<ul><li>Guest Services: Greet guests warmly, present menus, answer questions, and provide knowledgeable recommendations for both food and beverages (including wine, beer, and cocktails).</li><li>Order Management: Accurately take food and drink orders using a Point-of-Sale (POS) system and communicate effectively with kitchen and bar staff for timely preparation and delivery.</li><li>Beverage Preparation: Prepare and serve a variety of alcoholic and non-alcoholic drinks consistently according to standard recipes and quality standards.</li><li>Cash Handling: Manage cash and credit card transactions accurately, issue bills, and return change.</li><li>Cleanliness &amp; Safety: Maintain a clean and organized bar and dining area, including resetting tables, washing glassware, and adhering to all food safety and alcohol regulations.</li><li>Inventory Control: Assist with monitoring bar inventory levels, restocking supplies (liquor, garnishes, napkins, etc.), and changing kegs as needed.</li><li>Teamwork: Collaborate effectively with all restaurant staff to ensure smooth operations and a positive work environment.</li></ul>Qualifications &amp; Skills:<ul><li>Experience: Proven experience (2+ years) as a server and/or bartender in a fast-paced restaurant or bar setting.</li><li>Knowledge: Deep understanding of mixology, cocktail recipes, drink trends, and food pairing suggestions.</li><li>Communication: Exceptional interpersonal and oral communication skills with a friendly, professional, and positive attitude.</li><li>Multitasking: Strong ability to multitask, prioritize, and maintain composure under pressure during busy shifts.</li><li>Legal &amp; Certifications: Must be of legal age to serve alcohol in PA and possess valid alcohol service certification (RAMP) and a Food Handler's permit.</li><li>Physical Stamina: Ability to stand and walk for extended periods, bend, and lift up to 25-50 pounds (e.g., cases of product, kegs).</li><li>Availability: Flexibility to work various shifts, including nights, weekends, and holidays.</li></ul>Job Type: Part-timePay: $13.00 - $20.00 per hourWork Location: In person

Experienced Server

Hotel Equities

<div>Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Line Cook for the AC Hotel Kansas City, MO. 
Job Purpose:
Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.<ul><li>
Prepare all food items according to standard recipes and as specified on guest check and</li><li>
following company and brand standards, to ensure consistency of product and achieve high</li><li>
guest satisfaction.</li><li>
Prepare daily requisitions for supplies and food items for production.</li><li>
Visually inspect, select, and use only food items of the highest standard in the preparation</li><li>
of all menu items.</li><li>
Check and control the proper storage of product and check portion control, to maintain</li><li>
qualify product.</li><li>
Keep all refrigeration, equipment, and storage and working areas in clean, working condition</li><li>
in order to comply with health department regulations.</li><li>
Good working knowledge of accepted standards of sanitation.</li><li>
Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers,</li><li>
kettles, etc)</li><li>
Must have knowledge of food and beverage preparation and service.</li><li>
Promptly report all maintenance issues</li><li>
Properly receive and store food and other deliveries</li><li>
Consult with upper kitchen management on a daily basis as well as with other departments that</li><li>
are directly related to the Food &amp; Beverage Department.</li><li>
Participate in long range planning.</li><li>
Participate, support and make recommendations for ongoing hotel programs with continues</li><li>
improvement in networking.</li><li>
Participate in physical inventories</li><li>
 Guest Relations</li><li>
Be readily available/ approachable for all guests.</li><li>
Take proactive approaches when dealing with guest concerns. Follow property specific</li><li>
second effort and recovery plan.</li><li>
Extend professionalism and courtesy to guests at all times.</li><li>
Adhere to all applicable Company Standard Operating Procedures.</li><li>
Be an enthusiastic, helpful and positive member of the team</li><li>
Be professional, responsible and mature in conduct and behavior</li><li>
Be understanding of, encouraging to and friendly with all co-workers</li><li>
Be self-motivated and use time wisely</li><li>
Maintain open line of communications with each department</li><li>
Communicate pertinent information</li><li>
Respond positively to new ideas</li><li>
Openly accept critical/developmental feedback</li><li>
Maintain effective communication through the use of meetings, memorandums</li><li>
Be available to help other departments in emergency situations</li><li>
Perform other assignments as directed by supervisor.</li><li>
Adhere to all work rules, procedures and policies established by the company including, but not</li></ul>
 limited to those contained in the associate handbook.<ul><li>
Safety and Security Skills</li><li>
Properly handle and account for keys</li><li>
Be knowledgeable of policies regarding emergency procedures, lost and found items and</li></ul>
security concerns. 
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. 
This job requires the ability to perform the following:<ul><li>
Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>
Must be able to read and write to facilitate the communication process.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must possess basic computational ability.</li><li>
Ability to read recipes and follow their instructions.</li><li>
Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.</li><li>
Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same.</li><li>
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel</li><li>
environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more.</li><li>
Must be able to stand and exert well-paced mobility for up to 4 hours in length.</li><li>
Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment.</li><li>
Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings.</li><li>
The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.</li><li>
Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis.</li><li>
Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.</li><li>
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.</li><li>
Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis.</li><li>
 Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly.</li><li>
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,</li><li>
listening and hearing ability and visual acuity.</li><li>
Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers.</li><li>
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li><li>
 Requires manual dexterity to use and operate all necessary equipment.</li><li>
 Requires finger dexterity to be able to operate office equipment.</li><li>
 Ability to obtain and/or maintain any government required licenses, certificates or permits.</li></ul>
Other:<ul><li>
Being passionate about people and service.</li><li>
Strong communication skills are essential when interacting with guests and employees.</li><li>
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li>
Basic math skills are used frequently when handling cash or credit.</li><li>
Problem-solving, reasoning, motivating, and training abilities are often used.</li><li>
Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul> 
Amazing Benefits At A Glance:<ul><li>
Team Driven and Values Based Culture</li><li>
Medical/Dental/Vision</li><li>
Vacation &amp; Holiday Pay</li><li>
Same-day pay available</li><li>
Employee Assistance Program</li><li>
Career Growth Opportunities/ Manager Training Program</li><li>
Reduced Room Rates throughout the portfolio</li><li>
Third Party Perks (Movie Tickets, Attractions, Other)</li><li>
401(k)</li><li>
Employee assistance program</li><li>
Employee discount</li><li>
Flexible schedule</li><li>
Flexible spending account</li><li>
Life insurance</li><li>
Parental leave</li><li>
Referral program</li></ul></div>

Line Cook - AC Hotel Kansas City, MO

Community Network for Behavioral Healthcare

<div>Position Summary:
The Crisis Call Center Specialist provides immediate support for individuals experiencing suicidal thoughts, mental health or substance use crises, and other emotional distress. Our call center also supports Access Crisis Intervention (ACI), EPICC (Engaging Patients in Care Coordination), and other behavioral health business lines.
As a full time Crisis Call Center Specialist , you will serve as the first point of contact for individuals in crisis by providing evidence-based assessment, intervention, and referral services. Crisis Call Center Specialist work within a clinical framework to ensure safety, stabilization, and linkage to ongoing care when appropriate.
Key Responsibilities:
<ul><li>Answer incoming 988, ACI, EPICC, and other designated behavioral health lines.</li>
<li>Conduct thorough risk assessments for suicide, self-harm, substance use, and other crisis situations.</li>
<li>Provide crisis intervention, stabilization, and safety planning using best-practice models.</li>
<li>Determine appropriate level of care and coordinate warm handoffs or referrals to community partners, crisis teams, or treatment providers.</li>
<li>Engage in follow-up and care coordination when required by program protocols.</li>
<li>Accurately document all contacts in compliance with agency, state, and federal requirements.</li>
<li>Maintain strict adherence to confidentiality, HIPAA, and Lifeline standards.</li>
<li>Participate in case consultation, clinical supervision, and ongoing professional development.</li>
</ul>
Qualifications:
<ul><li>Minimum of a bachelor's degree in psychology, social work, counseling, or related behavioral health field required (master's preferred).</li>
<li>Licensed or license-eligible clinicians (e.g., LPC, LCSW, LMFT, LMSW) strongly preferred.</li>
<li>Minimum of three years' experience in crisis intervention, behavioral health, or substance use treatment required.</li>
<li>Demonstrated ability to apply evidence based clinical judgment handling high stress, fast paced call volume.</li>
<li>Proficiency in risk assessment, motivational interviewing, and crisis de-escalation skills.</li>
<li>Strong written and verbal communication, with competency in electronic health documentation.</li>
<li>Ability to work overnights, weekends, and holidays.</li>
</ul>
Schedule &amp; Compensation:
<ul><li>Full time position 40hrs per week, 11:00PM-7:00AM, Wednesday-Sunday holidays required.</li>
<li>Competitive hourly wage with shift differential for evenings/overnights.</li>
<li>Clinical supervision and ongoing training provided.</li>
</ul>
Work Environment:
<ul><li>This is a completely remote position once you have successfully completed the Monday-Friday 8:30AM-4:30PM in person new hire orientation.</li>
<li>Must live within 1hour of the Greater Kansas City Metropolitan area.</li>
<li>Must have reliable and secure internet service.</li>
</ul>
Supportive team with access to supervision and staff wellness resources.</div>

Crisis Call Center Specialist- Full Time Nights

Explore 360+ On call banquet bartender barback in Kansas City this March. Find roles across top companies and apply now to boost your career.