manager programs 1

manager, data & processes

mgr internal communications

Moffitt Cancer Center

<div><p><b>Position Highlights:</b></p>
<p>The Manager, Internal Communications leads the development and execution of enterprise-wide internal communication strategies that foster engagement, transparency, and alignment with Moffitt&rsquo;s mission and strategic priorities. This role manages the internal communications network across the organization, ensuring consistency and effectiveness of messaging. The Manager partners with executive and senior leaders to enhance leadership communication capabilities and oversees tools, channels, and processes that support a connected and informed workforce.</p><br>
<p></p>
<p><b>Credential and Qualifications:</b></p>
<ul><li>Bachelor&rsquo;s Degree in Communications, Public Relations, Journalism, Corporate Communications, Change Management or related field.</li></ul><br>
<p>
</p><ul><li>Minimum ten (10) years verifiable experience in developing and executing internal, corporate or external communications or related strategies for engaging large populations of people in a health care, community, corporate, non-profit or related environment. Inclusive of seven (7) years&rsquo; experience working with organizational leadership groups and five (5) years experience leading projects and/or team members.</li></ul><br>
<p>
</p><p><b>Responsibilities:</b></p>
<p><b>Internal Communications Strategy</b></p>
<ul><li>Develop and implement comprehensive internal communications strategies aligned with organizational strategic goals.</li>
<li>Serves as communications counsel to Strategic Communications Leadership as related to internal client strategies.</li>
<li>Provides feedback regarding message, format, timing, channel, and audience segment to ensure the best and most effective approach for internal communications.</li></ul><br>
<p>
</p><p><b>Manage Internal Communications Coordinators</b></p>
<ul><li>Manages PR Account Managers to develop and oversee internal client strategies and messaging.</li>
<li>Develops and monitors professional development plans for the PR Account Managers.</li>
<li>Provides regular feedback in a positive manner to enhance direct reports' skill sets.</li>
<li>Serves as the Subject Matter Expert (SME) to help resolve escalated issues.</li></ul><br>
<p>
</p><p><b>Key advisor to Strategic Communication department and Moffitt Senior Leadership</b></p>
<ul><li>In partnership with Strategic Communications leadership, educates senior leaders on communication best practices and team member engagement.</li>
<li>Develops strong relationships with senior leadership to effectively provide internal communications counsel and support.</li></ul><br>
<p>
</p><p><b>Develop and manage executive-level communications</b></p>
<ul><li>Manage CEO town hall meetings.</li>
<li>Manage and execute EVP &quot;Ask Me Anything&quot; team member meetings.</li>
<li>Develop leadership updates for dissemination to management and cascading to team members.</li></ul><br>
<p>
</p><p><b>Develops and manages a strategy to grow internal communications</b></p>
<ul><li>Develop feedback functions for team members to evaluate current and proposed internal communications vehicles.</li>
<li>Working with Corporate Communications director, devises a plan to streamline channels while growing audience.</li>
<li>Implements new communications tools and vehicles as appropriate.</li>
<li>Adapts communications to internal stakeholder feedback and changing environment.</li>
<li>Researches and implements best practices to ensure proper measurement of communications.</li>
<li>Uses feedback from measurement to make meaningful changes to communications.</li></ul><br>
<p>
</p><p><b>Internal Communications Budget Management</b></p>
<ul><li>Develops and manages budgets for targeted internal communications projects.</li></ul><br>
<p>
</p><p><b>Improving Leader Communications</b></p>
<ul><li>Design and implement programs to improve leader communications.</li>
<li>Manage specific leader communications including Huddle Agenda, Leader Center, etc.</li>
<li>Develops content strategy for leader communications.</li></ul><br>
<p>
</p><p><b>Communication of Organization Wide Initiatives</b></p>
<ul><li>Partnering with Human Resources, develop, manage and lead communication strategy for organizational priorities including Open Enrollment, Mandies, Flu Compliance, etc.</li>
<li>Create governance standards and provide training for departmental communicators.</li>
<li>Manage content planning for key channels such MoffittNet, WHAM, digital signage and Connections.</li>
<li>Oversee intranet strategy and content governance.</li>
</ul><br>
Location: H. Lee Moffitt Cancer Center &amp; Research Institute &middot; Strategic Communications<br>
Schedule: Full Time, Day Shift, M-F; 9-5</div>

MGR INTERNAL COMMUNICATIONS

Syniverse

<div><div>Syniverse is the world&rsquo;s most connected company. Whether we&rsquo;re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world&rsquo;s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we&rsquo;re able to provide our incredible talent with an innovative culture and great benefits.</div><div></div><div><b>
Who We're Looking For</b></div>
The Customer Service Specialist I is responsible for providing the first level of technical support for products and services. This position will work with customers and internal support teams to assist with trouble shooting and problem resolution. Key elements of this role include familiarity with Syniverse&rsquo;s products and services, and the ability to quickly identify and address customer needs<ul><li></li></ul><div><b>
Some of What You'll Do</b></div><div><div><div><b>
Scope of the Role:</b></div></div><div><ul><li><div><b>
Direct Reports:</b><b> </b>This is an individual contributor role with no direct reports</div></li></ul></div><div></div><div><div><b><br>
Key Responsibilities</b></div></div><div><ul><li><div>
Analyze customer issues and questions, including inoperability or inaccessibility of a system, module or function. Take appropriate action to resolve the problem in a timely manner to meet or exceed customer expectations.</div></li><li><div>
Track customer reported problems following ticketing procedures.</div></li><li><div>
Effectively work with internal resources and 2nd level support groups as needed for ticket resolution.</div></li><li><div>
Ensure timely follow-up and resolution of customer requests following established severity level guidelines and Expected Completions Dates.</div></li></ul></div></div><div><div><ul><li><div>
Maintain ongoing communication with internal departments (i.e. Sales, Marketing, Product Support) to ensure customer satisfaction.</div></li><li><div>
Identify and assess departmental/individual training needs and take the necessary steps to keep abreast of products and services as well as enhancements and upgrades.</div></li><li><div>
Ensure individual/departmental objectives are met.</div></li><li><div>
Complete various administrative activities (e.g. time reporting, email, vmx&hellip;).</div></li></ul></div><div></div><div><div><b><br>
Experience, Education and Certification:</b></div></div><div><ul><li><div>
High school diploma or GED, a Bachelor&rsquo;s degree in communication or business is preferred .</div></li><li><div>
No prior experience required.</div></li><li><div>
PC experience in a Windows operating environment with strong typing ability preferred.</div></li><li><div>
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred.</div></li><li><div>
Customer service experience preferred.</div></li><li><div>
Bi-lingual preferred (English and Spanish, Portuguese, Mandarin, etc).</div></li></ul></div><div></div><div><div><b><br>
Additional Requirements:</b></div></div><div><ul><li><div>
Excellent interpersonal, verbal, and written communications.</div></li><li><div>
Ability to work with minimal supervision and, in some cases, such as off peak hours, weekends and holidays.</div></li></ul></div></div><div><div><ul><li><div>
Ability to proactively anticipate customer needs and make recommendations to meet those needs.</div></li><li><div>
Ability to work in a multiple shift environment covering 24 x 7 x 365</div></li></ul></div></div><div></div><ul><li></li></ul><div><b>
Why You Should Join Us</b></div><div></div><div>
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.</div><div></div><div>
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.</div><div></div><div><b>
Know someone at Syniverse?</b></div><div>
Be sure to have them submit you as a referral prior to applying for this position.</div></div>

Customer Service Specialist I

Optimal Dispatch service llc

Position Details
<br><br>
Oregon-Based Logistics Operations (Tampa hiring focus with nationwide remote opportunities)
<br><br>
<b>Employment Type:</b> Full-Time
<br><br>
<b>Work Arrangement:</b> Remote or Hybrid (depending on candidate location)
<br><br>
<b>Industry/Category:</b> Freight Dispatching / Logistics / Transportation Operations
<br><br>
<b>Level:</b> Entry Level / Experienced
<br><br>
Position Overview
<br><br>
This position assists with shipment coordination and dispatch management within Oregon-based operations. Tampa candidates are prioritized for hybrid participation, while remote applicants can fully engage with systems and teams online. Candidates will support the entire dispatch lifecycle, ensuring operational consistency, shipment visibility, and effective communication across all freight movements.
<br><br>
Key Responsibilities
<br><br>
Assign and monitor freight shipments within the dispatch system
<br><br>
Maintain operational records and document all load movements
<br><br>
Track shipment timelines and update teams on progress
<br><br>
Communicate with drivers, brokers, and internal stakeholders
<br><br>
Identify potential delays and provide proactive solutions
<br><br>
Support operational workflow improvements and tracking accuracy
<br><br>
Collaborate with Oregon-based management for process alignment
<br><br>
Qualifications
<br><br>
Strong communication skills
<br><br>
Computer proficiency, including dispatch platforms and load boards
<br><br>
Organizational skills with high attention to detail
<br><br>
Ability to follow structured workflows and processes
<br><br>
Time management and accountability
<br><br>
No prior experience required; structured training provided
<br><br>
Work Environment
<br><br>
Structured logistics environment with hybrid and remote flexibility. Oregon-based operations provide system oversight and coordination support.
<br><br>
Communication & TCR Compliance Notice
<br><br>
Candidates consent to receive communications via phone, email, and SMS regarding hiring, onboarding, and operational updates. Message/data rates may apply. Reply “STOP” to opt out or “HELP” for assistance.

Dispatch & Shipment Coordination Associate – Entry Level / Experienced – Nationwide

Innovative Technologies Corporation

<p><b>Position Title</b></p><p>Social Media Manager</p><p><b>Job Description</b></p><p>The Social Media Manager is responsible for overseeing the planning, development, execution, and management of USCENTCOM&rsquo;s English and foreign-language social media platforms. This role leads digital communication efforts by ensuring consistent, mission-aligned messaging, optimizing audience engagement, and integrating content across platforms. The Social Media Manager develops and implements comprehensive digital strategies that support CENTCOM&rsquo;s communication objectives while operating in a dynamic, high-tempo environment.</p><p><b>Requirements</b></p><p><b>Platform Management</b></p><ul><li>Oversee and manage daily operations of all social media platforms (English and foreign language)</li><li>Plan and execute content calendars aligned with strategic communication priorities</li><li>Ensure consistency in messaging across all platforms and audiences</li><li>Coordinate with internal stakeholders to align digital efforts with command objectives</li></ul><p><b>Content Development &amp; Execution</b></p><ul><li>Develop, synchronize, and publish timely social media content across platforms</li><li>Ensure messaging consistency during routine operations and crisis events</li><li>Collaborate with Multimedia Content Creators and analysts to produce engaging, mission-relevant content</li><li>Adapt messaging for diverse audiences across multiple regions and languages</li></ul><p><b>Crisis Communication Support</b></p><ul><li>Support rapid dissemination of critical messaging during high-impact or crisis events</li><li>Coordinate with leadership to ensure timely and accurate communication</li><li>Maintain message discipline and alignment with CENTCOM priorities during surge operations</li></ul><p><b>Analytics &amp; Performance Monitoring</b></p><ul><li>Analyze social media performance metrics (reach, engagement, followers, sentiment)</li><li>Use analytics tools (e.g., Google Analytics, platform dashboards) to inform strategy</li><li>Develop monthly performance reports with actionable insights and recommendations</li><li>Continuously refine strategies based on data-driven insights and emerging trends</li></ul><p><b>Digital Communication Strategy</b></p><ul><li>Develop and implement a comprehensive digital communication strategy aligned with CENTCOM objectives</li><li>Establish SMART goals and platform-specific strategies</li><li>Coordinate with Regional Media Analysts to ensure culturally informed messaging</li><li>Continuously assess and adjust strategy based on operational needs and engagement trends</li></ul><p><b>Security &amp; Compliance</b></p><ul><li>Ensure compliance with DoD and CENTCOM policies for digital communications</li><li>Maintain platform security, access controls, and account integrity</li><li>Regularly review and enforce best practices for cybersecurity and information protection</li></ul><p><b>Coordination &amp; Integration</b></p><ul><li>Collaborate with Website Designer, Multimedia Content Creators, and analysts</li><li>Ensure integration of messaging across website, social media, and other digital channels</li><li>Support coordination with interagency, coalition, and partner organizations</li></ul><p><b>Deliverables</b></p><p><b>Social Media Updates</b></p><ul><li>Provide consistent, timely updates across all platforms aligned with strategic messaging</li></ul><p><b>Tracking &amp; Engagement</b></p><ul><li>Monitor key individuals, organizations, and trends across social media platforms</li><li>Track audience engagement and emerging narratives</li></ul><p><b>Monthly Reports</b></p><ul><li>Deliver detailed reports on performance, engagement effectiveness, and recommendations</li></ul><p><b>Publication Plan</b></p><ul><li>Develop and maintain a monthly digital media publication plan</li><li>Incorporate regional insights to ensure culturally appropriate messaging</li></ul><p><b>Qualifications</b></p><p><b>Required Qualifications</b></p><ul><li>Minimum 5 years of experience in social media management, digital communications, or related field</li><li>Proven experience managing enterprise-level or organizational social media platforms</li><li>Strong writing, editing, and content development skills</li><li>Experience with analytics tools and performance reporting</li><li>Ability to operate effectively in a fast-paced, high-pressure environment</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience supporting government, DoD, or military public affairs operations</li><li>Familiarity with foreign-language or regionally focused social media strategies</li><li>Experience coordinating with cross-functional communication teams</li><li>Knowledge of CENTCOM AOR dynamics and audiences</li></ul><p><b>Security Clearance Requirement</b></p><ul><li>Ability to obtain and maintain a DoD SECRET security clearance</li></ul><p><b>Work Requirements</b></p><ul><li>Availability for 24/7 surge support during crisis or high-tempo operations</li><li>Ability to travel within the CENTCOM Area of Responsibility (AOR) as required</li><li>Operate effectively in a mission-driven, high-tempo environment</li></ul><p>Pay: From $100,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Social media management: 5 years (Required)</li></ul><p>Security clearance:</p><ul><li>Secret (Required)</li></ul><p>Work Location: In person</p>

Social Media Manager

SeaWorld Parks & Entertainment

<div><p><b>Compensation:</b> $22 per hour</p><p></p><p><b>
What you get to do:</b></p><ul><li><p>
Enthusiastically represent the parks through all owned social media channels.</p></li><li><p>
Partner with the Content &amp; Social Media Manager, and Content Producer to develop, compile, produce, edit, and oversee social media, and its content, to drive awareness, engagement, and revenue for the parks.</p></li></ul><p></p><p><b>
Partner with Manager and associated team to:</b></p><ul><li><p>
Plan, manage and execute social media calendar based on park content and larger brand initiatives.</p></li><li><p>
Partnering to conceptualize, produce, edit, and present content for distribution on owned platforms.</p></li><li><p>
Community management on social media channels and regular collaboration with guest services.</p></li><li><p>
Follow through and assist with creative direction and development of content brand imagery (photo, video, graphic) to support key messages and use of traditional media, social media, and online platforms</p></li><li><p>
Manage and organize the internal asset library.</p></li><li><p>
Assist in managing, organizing, and maintaining all camera and production equipment inventory.</p></li><li><p>
Strong understanding of social reporting and engagement</p></li><li><p>
Partner with PR/Communications to drive integrated storytelling for the Busch Gardens and Adventure Island Tampa brands</p></li></ul><p></p><p><b>
What it takes to succeed:</b></p><ul><li><p>
3+ years of social media and content creation experience required</p></li><li><p>
Experience in content development for a growing social audience.</p></li><li><p>
Experience with Google analytics and other measurement tools.</p></li><li><p>
Intermediate Photoshop and video-editing software (iMovie, Final Cut Pro, Premiere Pro etc.) experience required.</p></li><li><p>
Microsoft Office program</p></li><li><p>
Photo and video skills</p></li><li><p>
Strong organizational skills</p></li><li><p>
Read, write, and speak English</p></li><li><p>
Read, analyze, and interpret general business documents and periodicals</p></li></ul><p></p><p><b>
What else is important:</b></p><ul><li><p>
Must be able to lift 20 pounds and push/pull up to 50 pounds</p></li><li><p>
Strong entrepreneurial spirit and proven ability to drive business development and outcomes using various digital marketing vehicles.</p></li><li><p>
Ability to manage and prioritize diverse and complex projects while meeting stringent deadlines and seizing emerging opportunities.</p></li><li><p>
Deep knowledge of the latest social media, media, entertainment, and interactive trends and have a proven ability to assess and report consumer trends.</p></li><li><p>
Editorial mindset that understands the content audiences consume and how to create content that is consistent with the park/Company&rsquo;s brand voice, style, and tone.</p></li><li><p>
Excellent communication skills (written and oral) with an ability to adapt communication style to a number of different audiences.</p></li><li><p>
Ability to work with various departments and within varying organizational structures to achieve park and Company goals.</p></li><li><p>
Enthusiastic, confident change-agent, performer and team player with the ability and passion to work in a demanding and fast paced environment.</p></li><li><p>
Ability to analyze and present content and social performance.</p></li><li><p>
Strong project management skills and ability to manage the priorities of multiple stakeholders in a dynamic and demanding environment.</p></li></ul></div>

Content Specialist

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p><p>
Job Description</p><div><p>
Advance your career while impacting our national security in cyber as an Insider Threat Analyst at GDIT. Here, technologists have many paths to grow a meaningful career supporting cyber missions and operations across the federal government.<br>
<br>
MEANINGFUL WORK AND PERSONAL IMPACT<br>
As an Insider Threat Analyst the work you&rsquo;ll do at GDIT will be impactful to the mission of USCENTCOM. You will play a crucial role in performing Tier 1-3 level review of insider case events; use data mining tools to collect and analyze large amounts of information to triage potential insider indicators and respond to confirmed incidents.</p><ul><li>
Triage and analyze UAM alerts</li><li>
Document and report findings to impacted stakeholders</li><li>
Provide information to the UAM Lead for customer trending and reporting</li><li>
When needed, provide on call response as required by government lead</li><li>
Participate and provide support to the Command Insider Threat Working Group Stakeholders and other relevant meetings where Insider Threat Analyst representation is needed</li><li>
Provide recommendations on ways to improve the Insider Threat UAM detection platform</li><li>
Use advanced behavior analytics to detect compromised users and their activities and assess risk</li></ul><p><br>
WHAT YOU&rsquo;LL NEED TO SUCCEED<br>
Bring your cyber expertise and drive for innovation to GDIT. The Information Security Analyst Senior must have:</p><ul><li>
Education: Bachelor's degree</li><li>
Certification: Current DoD-8570 IAT Level II and DoD-8140</li><li>
Experience: 3+ years of related experience</li><li>
Technical skills:<ul><li>
At least 1 year of incident response / analysis experience / Special Security Office or OPSEC background</li><li>
At least 6 months of UAM or insider threat detection experience</li><li>
Demonstrated experience with Insider Threat detection capabilities.</li><li>
Demonstrated knowledge of network traffic and communications, including known ports and services.</li><li>
Demonstrated experience with MS Office Suite of Applications (Word, PowerPoint, Excel, Access, etc.)</li><li>
Demonstrated experience in coordinating with internal and external stakeholders, especially Law Enforcement and Counterintelligence</li><li>
Knowledge of incident handling procedures.</li></ul></li><li>
Desired skills:<ul><li>
Completion of Center for Development of Security Excellence (CDSE) core Insider Threat training competencies</li><li>
Counter Insider Threat Professional Certification (Fundamentals or Analysis)</li><li>
Completion of the 40-hour Insider Threat Detection and Analysis or the Defense Insider Threat Management Analysis HUB Course</li><li>
Completion of vendor provided UAM Basic or Advanced Course.</li><li>
Understanding of core current cybersecurity technologies as well as emerging capabilities.</li><li>
Demonstrated understanding of the life cycle of cybersecurity threats (internal and external), attacks, attack vectors and methods of exploitation with an understanding of intrusion set tactics, techniques and procedures (TTPs).</li><li>
Knowledge of computer security principles and DoD security protocols</li><li>
Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings.</li><li>
Comfortable with briefing senior government military and civilian leaders</li></ul></li><li>
Security clearance level: TS/SCI</li><li>
US citizenship required<br>
<br>
GDIT IS YOUR PLACE<br>
At GDIT, the mission is our purpose, and our people are at the center of everything we do.</li></ul><ul><li>
Growth: AI-powered career tool that identifies career steps and learning opportunities</li><li>
Support: An internal mobility team focused on helping you achieve your career goals</li><li>
Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off</li><li>
Community: Award-winning culture of innovation and a military-friendly workplace</li></ul><p><br>
OWN YOUR OPPORTUNITY<br>
Explore a career in cyber at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your focus on defending and protecting what matters.</p>
</div></div><div><div><div><p>Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
3 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification<p>
CompTIA Security+ CE | CompTIA - CompTIA</p></div><div></div><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $96,050 - $129,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Insider Threat Analyst

Prudential

<div><div>Job Classification:</div>
Sales - Sales<div></div><div>
Prudential&rsquo;s Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making lives better by solving the financial challenges of our changing world.</div><div></div><div>
An exciting opportunity awaits! We are looking for energetic leaders to join our Group Insurance Medical Stop Loss (MSL) Distribution team. As a member of our MSL Distribution team, you will be responsible for developing strong relationships with Prudential&rsquo;s sales organization, brokers and consultants, customers, third-party administrators, and partners that will enable our MSL program to grow. Working across market segments, you will leverage your expertise to successfully execute our MSL strategy.</div><div></div><div><b>
Responsibilities:</b></div><ul><li><div>
Grow and protect MSL revenue through participation in broker &amp; general agency meetings, the sale of new and renewal business and additional/expanded issuance of MSL coverages.</div></li><li><div>
Deliver market leading service and consultative solutions.</div></li><li><div>
Provide strategic direction on MSL products and services as well as industry trends to Prudential regional distribution teams.</div></li><li><div>
Partner with regional Distribution segment leads and underwriting to build business plans that will assist in the achievement of new and renewal MSL sales and persistency targets.</div></li><li><div>
Gather and distribute self-funding and MSL marketing intelligence (e.g., leading trends, challenges, product updates, risk related issues, etc.) to the GI Distribution team as well as the MSL leadership team.</div></li><li><div>
Serve as a MSL subject matter expert for professional development and product knowledge, market dynamics, ensuring Distribution employees within assigned regions have the right support, tools and resources to grow our MSL market share.</div></li><li><div>
Champion continuous improvement to increase customer satisfaction for our MSL program products and services.</div></li><li><div>
Collaborate with internal business partners to ensure producer and customer needs are understood, satisfied and in alignment with overall Group Insurance strategy.</div></li></ul><div></div><div><b>
Business Development:</b></div><ul><li><div>
Build and manage MSL producer partnerships throughout defined territory supporting a high quality MSL RFP pipeline.</div></li><li><div>
Collaborate with assigned Regional Account Manager to manage RFP workflows, implementation of new and renewed accounts, producer communications and internal support needs (e.g., underwriting, commissions, contracts, claims, etc.).</div></li><li><div>
Coordinating Marketing, Sales, and Support service for assigned accounts.</div></li><li><div>
Possessing an understanding of your assigned customers&rsquo; requirements and initiating actions that maintain high levels of customer satisfaction.</div></li><li><div>
Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers.</div></li><li><div>
Consult with producer partners, present products, services, and plan design information to meet customer needs.</div></li><li><div>
Addressing customer questions and concerns regarding any aspect of our product offering.</div></li></ul><div></div><div><b>
Qualifications</b></div><ul><li><div>
A minimum of 8 years proven sales experience in the self-funding and/or MSL marketplace.</div></li><li><div>
Proven track record building a profitable book of MSL business, including both new and renewal accounts, meeting key performance targets defined by the business.</div></li><li><div>
Exceptional knowledge of and relationships in the GA/broker/producer in the GI and MSL marketplace.</div></li><li><div>
Proven ability to create a positive work environment, with a focus on transparency, execution and teamwork.</div></li><li><div>
Exceptional communication, influencing and partnership skills, delivering results through a cross-functional team and matrix environment.</div></li><li><div>
Collaborative team player with the ability to influence and execute key strategies and build / maintain strong relationships across an organization.</div></li><li><div>
Ability to deal with ambiguity in a matrixed organization; ability to guide, influence and navigate effectively across multiple functional areas to achieve business objectives.</div></li><li><div>
Strong understanding of the self-funded and MSL insurance industry from a market and underwriting perspective, including the ability to analyze and understand financial and performance metrics.</div></li><li><div>
Ability to focus externally including identifying business trends, changes in market conditions, and competitor activity.</div></li><li><div>
Active Life and Health Insurance license or obtained within 30 days of hire.</div></li><li><div>
Must be willing to travel up to 50%</div></li></ul><div></div><div>
This is a remote role.</div><div></div><div>
#LI-IN</div><div></div><div><b>
What we offer you:</b></div><div></div><ul><li><div><b>
Market competitive base salaries, with a yearly bonus potential at every level</b><b>.</b></div></li><li><div><b>
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave</b><b>.</b></div></li><li><div>
401(k) plan with company match (up to 4%).</div></li><li><div>
Company-funded pension plan.</div></li><li><div><b>
Wellness Programs</b><b> </b>including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.</div></li><li><div><b>
Work/Life Resources</b> to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.</div></li><li><div><b>
Education Benefit</b> to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.</div></li><li><div><b>
Employee Stock Purchase Plan: </b><b>Shares</b> can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.</div></li></ul><div></div><div>
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit <div>Work Life Balance | Prudential Careers. </div>Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.</div><div></div><div><div>
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.</div></div><div></div><div><div>
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.</div></div><div></div><div><div>
If you need an accommodation to complete the application process, please email <div>accommodations.hw@prudential.com</div>.</div></div><div></div><div><div><br>
If you are experiencing a technical issue with your application or an assessment, please email <div>careers.technicalsupport@prudential.com</div> to request assistance.</div></div></div>

Regional Sales Director, Medical Stop Loss

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