mobile engineer

Depop

<div>Company Description
Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new. 
 
Founded in 2011, Depop&rsquo;s diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion. Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life. We believe that everything you want already exists, and our role is to help people discover it. 
 
Powered by a team of over 500 people, our company is headquartered in London, with offices in New York. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information, visit www.depop.com
 
 
We aim to create an inclusive environment where everyone is welcome, no matter who they are or where they&rsquo;re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. 
 
We&rsquo;re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We&rsquo;re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. 
 
AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop, every hiring decision is made by a human. 
 
If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com.
Role:
Depop is the home of fashion resale, connecting millions of buyers and sellers across more than 150 countries and making it easy to buy and sell secondhand fashion.
You'll join a newly formed team within one of Depop's core product areas: Pricing. This team plays a critical role in the marketplace by helping sellers confidently price their items to sell faster and improve their earnings, while enabling buyers to discover great value.
Working in a cross-functional team alongside Product, Design, Backend Engineering, Machine Learning, and QA, you'll build intuitive, data-driven experiences that make pricing and negotiation feel simple, transparent, and rewarding for both buyers and sellers.
Responsibilities:<ul><li>
Ability to collaborate effectively across engineering, product, and design disciplines to shape solutions and deliver outcomes.</li><li>
Pragmatic approach to evolving technology and modernising applications incrementally.</li><li>
Mentor engineers and contribute to a strong quality culture through reviews, testing, and technical guidance.</li><li>
Ability to influence technical direction through engineering standards, design discussions, and technical leadership.</li><li>
Track record of technical leadership without a management title: setting standards, unblocking others, making architectural calls in ambiguous situations.</li></ul>
Technical Expertise:<ul><li>
Substantial experience building iOS apps in production environments in Swift, with exposure to evolving iOS versions and modular app architectures.</li><li>
Deep understanding of Swift, including memory management, concurrency (async/await, actors), and state management in complex application flows.</li><li>
Production experience with SwiftUI and/or UIKit.</li><li>
Experience implementing MVVM-C or similar coordination patterns with strong architectural judgement and ability to make pragmatic technical decisions and balance short and long-term trade-offs.</li><li>
Experience integrating mobile applications with backend services in API-driven environments, ideally including OpenAPI-based workflows.</li><li>
Experience writing and maintaining automated tests across unit, integration, and broader application testing layers using Swift Testing and XCTest.</li></ul>
Nice to Have:<ul><li>
Experience working in modern mobile CI/CD environments (including Bitrise, GitHub Actions, and merge queue workflows).</li><li>
Familiarity with modularised iOS codebases and build-time optimisation.</li><li>
Contributions to platform/core architecture beyond your immediate team.</li></ul>
Want to find out more about Depop &amp; our engineering team? Take a look at our blog! We write about technology, people and smart engineering
Additional Information
Health + Mental Wellbeing<ul><li>
PMI and cash plan healthcare access with Bupa</li><li>
Subsidised counselling and coaching with Self Space</li><li>
Cycle to Work scheme with options from Evans or the Green Commute Initiative</li><li>
Employee Assistance Programme (EAP) for 24/7 confidential support</li><li>
Mental Health First Aiders across the business for support and signposting</li></ul> 
Work/Life Balance:<ul><li>
25 days annual leave with option to carry over up to 5 days</li><li>
1 company-wide day off per quarter</li><li>
Impact hours: Up to 2 days additional paid leave per year for volunteering</li><li>
Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.</li><li>
Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant</li><li>
All offices are dog-friendly</li><li>
Ability to work abroad for 4 weeks per year in UK tax treaty countries</li></ul>
Family Life:<ul><li>
18 weeks of paid parental leave for full-time regular employees</li><li>
IVF leave, shared parental leave, and paid emergency parent/carer leave</li></ul>
Learn + Grow:<ul><li>
Budgets for conferences, learning subscriptions, and more</li><li>
Mentorship and programmes to upskill employees</li></ul>
Your Future:<ul><li>
Life Insurance (financial compensation of 3x your salary)</li><li>
Pension matching up to 6% of qualifying earnings</li></ul>
Depop Extras:<ul><li>
Employees enjoy free shipping on their Depop sales within the UK.</li><li>
Special milestones are celebrated with gifts and rewards!</li></ul></div>

Senior iOS Engineer

SumUp

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 Senior iOS Engineer (Swift) – SumUp Pay
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.css-10dm8y{font-size: inherit!important;margin-bottom: 16px;} Location: London, United Kingdom Team: Consumer
 
Team description
 
The Consumer team builds and maintains SumUp Pay — a regulated consumer banking app spanning payments, card management, savings, and open banking, used by hundreds of thousands of customers every day. We're a cross-functional squad of engineers, product managers, and designers working at pace on a product that genuinely matters to the people who rely on it. Right now, we're growing our iOS function to match the ambition of our product roadmap — and this role sits at the heart of that.
 
As an iOS Engineer, you'll own meaningful parts of the SumUp Pay experience end-to-end, from onboarding and KYC flows through to savings features and in-app messaging. With a lean iOS team and a growing product surface, there's real scope to shape how we build — not just what we build.
 
What you'll do
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Design, build, and ship iOS features across SumUp Pay — including KYC and card activation flows, savings, open banking consent, and payment experiences
 
Take ownership of performance monitoring, crash reporting, and app stability, proactively resolving issues before they reach customers
 
Contribute to the evolution of our iOS architecture — including modularisation, dependency management, and scalability as the product grows
 
Partner with the CRM Manager to implement in-app messaging (modals and banners) via Iterable, ensuring correct event instrumentation and display logic on iOS
 
Write clean, testable Swift code and contribute actively to code reviews, CI/CD pipeline health, and a culture of quality across the team
 
You'll be great for this role if…
 
Strong proficiency in Swift and the iOS framework, with a track record of shipping consumer-facing features in a product environment.
 
Experience integrating RESTful APIs and collaborating closely with backend engineers on API design and contracts.
 
Solid understanding of iOS architecture patterns, modularisation, and writing maintainable, well-tested code.
 
Comfort working in a regulated or fintech environment, with an appreciation for the security, compliance, and data privacy considerations that come with it.
 
A product-oriented mindset — someone who thinks about the user journey, not just the implementation, and brings both craft and pragmatism to technical decisions.
 
Why you should join SumUp
 
Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup
 
Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
 
Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
 
Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
 
Health matters: private health insurance, including optical and dental Life made easier: salary-sacrifice commuter benefits via Gogeta
 
Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) Peace of mind: life insurance from MetLife for 2× your salary
 
Break4me: 1-month sabbatical after 3 years of service Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
 
About SumUp
 
Be empowered to do more that matters.
 
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
 
Our commitment to small businesses is reflected in .css-k1irjw{display: inline;} our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
 
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, , Instagram, and TikTok.
 
Want to see more of life at SumUp? Explore our Global Employer Brand video library to find content for your job post or LinkedIn posts.
 
Job Application Tip
 
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

GSMA

<div>Department: Technology
Team: Security
Location: London with hybrid ways of working
Position type: Permanent
What the hiring manager says
This is a hands on engineering role at the heart of GSMA&rsquo;s TISAC platform transformation. You will be responsible for building, evolving, and maintaining the technical backbone that enables cyber threat intelligence sharing for the global telecoms ecosystem. We&rsquo;re looking for a T-ISAC Platform Software Engineer who thrives on solving complex architectural challenges, automating largescale systems, and bringing engineering excellence to a critical industry capability.
You&rsquo;ll work closely with CTI analysts, architecture teams, and platform vendors to deliver a secure, scalable, and resilient T‑ISAC service. If you are passionate about infrastructure, automation, API integrations, platform reliability, and delivering secure-by-design services to a global community, this role is your opportunity to help shape the future of telecom security.
If you thrive on working with cutting-edge intelligence platforms, enjoy mentoring others and want to help mature a global security community, this is an opportunity to truly influence the future of telecom security.
Agwu Nwoke, Industry Security Programme Director
About the Team
The GSMA Industry Security Team is the mobile industry&rsquo;s focal point for the mobile network security. The team is responsible for co-ordinating GSMA member security working groups, leading industry wide security initiatives and engaging with global regulators to ensure security is an enabler and not a barrier to next generation mobile services.
The team is responsible for a number of industry wide Cybersecurity schemes including:<ul><li>
Telecommunications Information Sharing and Analysis Center (T-ISAC).</li><li>
Mobile Co-ordinated Vulnerability Disclosure (CVD).</li><li>
Network Equipment Assurance Scheme (NESAS).</li></ul>
About the GSMA T-ISAC
The Telecommunication Information Sharing and Analysis Centre (T-ISAC) is the cybersecurity threat intelligence community for the telecommunication industry, dedicated to facilitating collaboration and intelligence sharing among mobile network operators, mobile virtual network operators and industry stakeholders. T-ISAC provides GSMA members with critical cyber threat intelligence, fostering a trusted environment where telecommunication stakeholders can proactively address cybersecurity threats and reduce risks through the development of best practices. By uniting telecommunication MNOs, MVNOs, manufacturers, service providers and industry in a shared mission, T-ISAC enhances the mobile ecosystem&rsquo;s resilience against cyber threats. For more information, visit www.gsma.com/T-ISAC.
About the Role
As the Platform Software Engineer for T‑ISAC, you will be responsible for the engineering, operation and continuous improvement of the platforms, tooling and integrations that power the T‑ISAC service.
Key Responsibilities
Platform Engineering &amp; Development
Design, develop and maintain the T-ISAC platform, delivering secure, scalable data workflows, automation capabilities and collaboration tools that support threat intelligence sharing and enrichment.
Service Reliability &amp; Operations
Lead the operational reliability of the T-ISAC platform through proactive monitoring, incident management, performance optimisation and secure-by-design engineering practices.
Integration &amp; Interoperability
Deliver and support integrations, APIs and data exchange capabilities that enable secure, scalable intelligence sharing across members and third-party security platforms.
Platform Roadmap &amp; Technical Strategy
Shape the evolution of the T-ISAC platform by defining future-state architecture, driving technical improvements and evaluating emerging technologies.
Security &amp; Compliance
Maintain a secure and compliant platform through secure engineering practices, automated controls, vulnerability management and adherence to regulatory and governance standards.
Collaboration &amp; Community
Foster collaboration across members, analysts, security teams and industry partners to improve platform adoption, effectiveness and community engagement.
About You
You will bring enthusiasm and ownership to this specialised senior role in cyber threat intelligence analysis, joining a dynamic and ambitious team. Your drive will be key to transforming bold ideas into impactful programmes and seeing them through to successful delivery.
You will have telecoms experience gained from working at an operator, with an operator or within the wider telecom industry.
You will have proven knowledge and expertise in designing, building and operating the core platforms and infrastructure that enable scalable, reliable, secure and efficient software delivery across operations in Intelligence, Cybersecurity, Data Analytics or a related field (equivalent experience will be considered). You will also have experience working with ISACs or other information sharing organisations.
About Your skills
In addition to technical skills, you will have :
Teamwork &ndash; you will be comfortable when working collaboratively in a virtual, distributed team environment.
Communication &ndash; you will have exceptional verbal and written communication skills, with a track record of presenting to executive audiences.
Leadership &ndash; you will have proven leadership and mentoring skills, ideally within an intelligence team.
Analysis &ndash; you will have strong analytical, critical thinking and problem solving skills, with ability to analyse cybersec intelligence.
Essential<ul><li>
Extensive experience of building and implementing intelligence platforms e.g. OpenCTI, MISP.</li><li>
Experience of using collaborative open source tools as part of your analysis and research processes.</li><li>
Understanding of Nation-State Actors, Cyber Crime, Hacktivism and advanced threat actor tactics, techniques and procedures (TTPs).</li><li>
Experience in cybersecurity intelligence, including collection, analysis and dissemination.</li><li>
Professional experience within the telecom industry, whether gained at an operator, in partnership with an operator, or through work in telecom related organisations, vendors, academia or the wider mobile ecosystem.</li></ul>
Preferable<ul><li>
Understanding of mobile data, protocols and technology such as, but not limited to SS7, MOTIF, HRN, IRSF, URLs, GTs.</li><li>
Knowledge of mobile network architectures and services.</li><li>
Understanding of mobile network and services, threat landscape and the common attacks to which they are exposed.</li><li>
Comprehensive understanding of telecommunication industry operations and challenges.</li><li>
Expertise in using and applying the Mitre ATT&amp;CK&reg; framework, MISP, OpenCTI, Meta, EclecticIQ, Governments, Law Enforcement and other COIs (national and international) for threat analysis and strategy development.</li></ul>
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact talent@gsma.com with your request.
Contract type
Regular
Worker type
Employee<h2 class="jobSectionHeader">
What We Offer</h2>
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning &amp; development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture &ndash; they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we&rsquo;re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other&rsquo;s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we&rsquo;re at our best &ndash; we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren&rsquo;t at our best and the pressure is on &ndash; we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.</div>

T-ISAC Platform Software Engineer

Information Tech Consultants

<div>
 
 
 Job Title:
 
 Data Scientist/Machine Learning Engineer
 
 
 
 Location:
 
 UK
 
 
 
 Experience:
 
 2&ndash;5 years
 
 
 
 Education:
 
 Master's in Science (IT/Computer Science/Engineer)
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 UK based candidates only.
 
 
 
 Information Tech Consultants Ltd (ITC) is an IT management and consulting firm based in Central London. Information Tech Consultants Ltd (ITC) is an IT management and consulting firm based in Central London. We are responsible for sourcing and hiring field experts for various companies. We primarily work with Software and Cloud Hosted Services organizations as well as Mobile Apps and Service companies.
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 2-4 years of experience in Data science/Machine learning models from coding to deployment.
 </li>
 <li>
 Work with datasets using Python or R, SQL, No SQL.
 </li>
 <li>
 Assist in developing predictive and statistical models
 </li>
 <li>
 Write and optimize queries using SQL.
 </li>
 <li>
 Familiarity with data manipulation libraries (Pandas, NumPy), Understanding of statistics and probability.
 </li>
 <li>
 Hands-on experience with ML libraries like Scikit-learn, TensorFlow, or PyTorch.
 </li>
 </ul>
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Hands on experience in coding (mandatory python and SQL or C++).
 </li>
 <li>
 Understanding of Generative AI, Computer Vision cloud technology, NLP, Deep Learning.
 </li>
 <li>
 Familiarity working with large data sets.
 </li>
 <li>
 Project Management background preferred.
 </li>
 </ul>
 
 
 
 
 
 Qualifications :
 
 
 <ul>
 <li>
 
 Master&rsquo;s (Required)
 
 in Data Science, Mathematics, Statistics, Economics, IT related fields and 2- 4 years of experience in Information Technology.
 </li>
 <li>
 You should be entitled to work in the UK with legal work authorization status.
 </li>
 <li>
 Must be willing to travel within the UK as per project/client requirements.
 </li>
 <li>
 Excellent communication skills and teamwork skills.
 </li>
 </ul>
 
 
</div>

Machine Learning Engineer

Voxquill

<div>I'm looking for our founding engineer!
 
The person who takes a live, paying fintech product and makes it truly ours.
We build receipt-and-proof automation for the self-employed: the app quietly finds your receipts (email, bank feeds, camera roll, texts), sorts them, matches them to your bank transactions, and produces accountant-ready exports. It's live on iOS and Android, it's SOC 2 certified, and people are paying for it. The model works.
I need one person who treats this codebase as theirs, ships fast, and owns the platform end-to-end. This is a founding engineer role with a real path to CTO.
Your first job is to take the keys.
 
Move the platform off the agency's Azure into ours, take custody of production, and the headline deliverable.
 
Build the automated test suite this codebase never had, with a CI/CD pipeline where a green build genuinely means &quot;safe to ship.&quot; Then you own the roadmap.
How we build matters as much as what we build.
 
We are not rebuilding an IT shop of tickets and manual QA.
 
Terrapin runs as an AI-native pod: Claude Code and agents do the repetitive work and produce tested, PR-ready changes; you own architecture, review, security, and the hard 20%.
 
AI gives you the velocity, your tests and pipeline are what keep that velocity from turning into breakage!
We want to ship multiple times a week and almost never break anything, and hold our SOC 2 line the whole way. If that model excites you rather than worries you, you're the person.
This is genuinely full-stack.
 
Strong .NET / C# backend on Azure, real ownership of infra, security, and DevOps, and polished mobile (React Native + Expo, iOS and Android); Because the app is the product. Testing isn't someone else's job here. It's the core discipline.
The kind of person whose teammates would describe as:<ul><li>
an owner, not a ticket-taker</li><li>
obsessive about shipping quality fast</li><li>
calm owning production for a product with real money moving through it</li><li>
someone who builds automation instead of doing the same thing twice</li><li>
security-minded by instinct, not as an afterthought</li></ul>
What you'd bring:<ul><li>
Senior+ .NET / C# backend, PostgreSQL, solid API design</li><li>
Real Azure ownership: App Services, networking, Key Vault, identity, CI/CD (Azure DevOps or similar)</li><li>
Strong React Native + Expo mobile, with genuine UI/UX taste</li><li>
Test automation and CI/CD as a way of life &mdash; you write the tests with the code</li><li>
Hands-on building with Claude Code / agent tooling, and doing it safely in a SOC 2 world</li></ul>
Bonus points: fintech / payments background, Plaid experience, or applied LLM work.
And the reason the right engineer will actually stay: receipts are just the wedge. We're building toward a verifiable, tamper-evident record of an economic event. Proof that banks, insurers, and AI agents can consume directly. Stripe is a payment rails. We're building proof rails.
You'd work directly with me every day &mdash; 18+ years in fintech and payments, two exits behind me &mdash; so you own the engineering but never carry the hard architecture, security, or product calls alone.
The details:
 
UK or EU-remote(temporarily), with solid overlap to UK hours and business trips.
We're genuinely open to strong candidates across both. Being open to relocating to the UK down the line is a plus, but not a day-one requirement.
 
Competitive base plus real founding-level equity.
One hard line: you build quality in through tests and CI/CD. We're deliberately leaving the manual-testing, hope-it-works world behind, and a dev who treats testing as optional isn't the hire. Everything else, we can talk about.
If you want founder-level ownership, a CTO trajectory, and an AI-native way of building, and owning a live fintech platform from week one lights you up, let's talk.
Apply and tell me about something you shipped that you're proud of, and one thing you broke and how you made sure it never happened again.</div>

Founding Engineer (Full Stack); Patch to CTO

Google

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience.</li>
<li>2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree.</li>
<li>2 years of experience with Android application development.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>2 years of experience with data structures and algorithms.</li>
<li>Experience developing accessible technologies.</li>
<li>Experience in Machine Learning.</li>
<li>Experience with ML infrastructure (e.g., model deployment, model evaluation, optimization, data processing, debugging).</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google&rsquo;s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Write product or system development code.</li>
<li>Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.</li>
<li>Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).</li>
<li>Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.</li>
<li>Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Software Engineer III, Google Play Protect (Android)

Aforza

<div><div><div><div><div><div><div><h3 class="jobSectionHeader">Location: UK Based &ndash; London / Cardiff Office</h3>

Right to Work: Applicants must have the right to work in the United Kingdom. We are unable to offer visa sponsorship for this position. All candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

<h3 class="jobSectionHeader">
Company Description</h3>

Aforza is a groundbreaking, fast-growing cloud company focused on transforming the Consumer Goods industry. Backed by key Silicon Valley investors and built-in partnership with Salesforce, the worldwide leader in cloud business applications, Aforza helps Consumer Goods companies drive significant positive commercial transformation.

At Aforza, our values and culture are aligned with how we see the world, and our commitment goes way beyond building great cloud solutions. Yes, we want to build applications that our users love, but we also want to make the world a better place. We not only enable our clients to be more efficient and effective but are also building meaningful partnerships focusing on helping our clients reduce waste by providing best in class intelligence and automation wherever they conduct their business.<h3 class="jobSectionHeader"> 

Job Description</h3>

We're looking for a passionate and technically sharp Help Desk Support Engineer to join our growing Customer Success team. You'll be the first point of contact for Aforza customers around the world, diagnosing and resolving issues across our cloud and mobile platform.

This is a hands-on, customer-facing role where your ability to blend technical problem-solving with clear communication will make a real difference to the field teams and trade planners who rely on Aforza every day.<h3 class="jobSectionHeader"> 

What You'll Do</h3>
<ul><li>Serve as the first line of support for customer-reported issues, managing cases from initial triage through to resolution</li>
<li>Diagnose and troubleshoot technical issues across Aforza's web, mobile (iOS &amp; Android), and integration layers; including offline sync, data flows, and Salesforce platform behaviour</li>
<li>Prioritise and escalate critical issues effectively, coordinating with Engineering and Product teams where needed</li>
<li>Maintain clear, accurate case documentation and contribute to the internal knowledge base</li>
<li>Provide timely updates to customers throughout the support lifecycle, ensuring a high-quality experience at every touchpoint</li>
<li>Support customer onboarding and configuration queries, helping users get the most from the platform</li>
<li>Identify patterns in reported issues and flag product improvement opportunities to the wider team</li> 
</ul>
<h3 class="jobSectionHeader"> 
What We're Looking For</h3> 


Required Experience 
<ul><li>2+ years in a call centre / technical support, help desk, or customer-facing software support role</li>
<li>Experience supporting SaaS or cloud-based applications</li>
<li>Familiarity with Salesforce (configuration, objects, permissions, data model) a Salesforce Administrator certification (ADM201) is a strong plus</li>
<li>Understanding of mobile application support across iOS and Android platforms</li>
<li>Working knowledge of web technologies (HTML, JavaScript, REST APIs, JSON) sufficient to diagnose integration and data issues</li>
<li>Solid grasp of database concepts and SQL for log analysis and data investigation</li>
<li>Experience with ticketing platforms such as Salesforce Service Cloud, Zendesk, or Jira Service Management</li>
<li>Excellent written and verbal communication skills - you can translate complex technical issues into clear, calm language for non-technical users</li>
</ul>
Preferable
<ul>
<li>Experience in the Consumer Packaged Goods (CPG), FMCG, or field sales software space</li>
<li>Familiarity with Google Cloud Platform tools or services</li>
<li>Exposure to trade promotion management, route-to-market, or retail execution software</li>
<li>Working knowledge of APEX or LWC (Salesforce development)</li>
</ul>
You Are
<ul>
<li>Naturally curious - you dig into problems rather than passing them on</li>
<li>Composed under pressure and comfortable managing multiple open cases at once</li>
<li>A clear communicator who can build trust quickly with customers</li>
<li>Motivated by customer outcomes, not just ticket closure</li>
<li>Comfortable working in a fast-paced, high-growth scale-up environment</li></ul> 
Benefits

There are plenty of good reasons to work for Aforza. Here are a few:
<ul>
<li>Salary - competitive salary, plus performance-related bonus.</li>
<li>Share Options - enrolment in the company&rsquo;s Share Option Scheme (subject to Board approval).</li>
<li>Annual Leave - 25 days of entitlement.</li>
<li>Private Health Cover - Family Plan.</li>
<li>Life Insurance - 4 x Basic Annual Salary.</li>
<li>Pension - Group Personal Pension Scheme, 4% from Aforza.</li>
<li>Perkbox - Membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.</li>
</ul>
Please note: the benefits outlined above reflect a typical UK employee package. Specific entitlements may vary depending on your country of hire.</div></div></div></div></div></div></div>

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