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assistant housekeeping manager Jobs in Doha

assistant housekeeping manager

housekeeping manager

accommodation assistant

accommodation supervisor

multi property accommodation manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25198804
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Reports to the Director of Human Resources. Responsible for staff dormitory operations, including ensuring the dormitory is in safe and clean and dormitory policies are followed by employees.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 3 years experience in human resources, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in human resources, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Employee Housing Goals
 
 
 
 <ul>
 <li>
 Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day.
 </li>
 <li>
 Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff
 </li>
 <li>
 Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up.
 </li>
 <li>
 Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed.
 </li>
 <li>
 Schedules regular dormitory cleanliness inspection.
 </li>
 <li>
 Liaises with contractor for pest control on regular basis
 </li>
 <li>
 Implements the Dormitory Rules and Regulations.
 </li>
 <li>
 Report special disciplinary issues to Director of Human Resources and educates employees as needed.
 </li>
 <li>
 Maintains room key copies per policy. .
 </li>
 <li>
 Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy.
 </li>
 <li>
 Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis.
 </li>
 <li>
 Implement the Dormitory Visitor Policy.
 </li>
 <li>
 Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract.
 </li>
 <li>
 Completes the dormitory staff duty roaster per required schedule and submits for approval.
 </li>
 <li>
 Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details).
 </li>
 <li>
 Updates rooming list on weekly basis and submits to Human Resources.
 </li>
 <li>
 Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule.
 </li>
 <li>
 Liaises with Laundry to change the linens on weekly basis.
 </li>
 <li>
 Maintains the appropriate amount of store items (e.g., chemicals, garbage bags).
 </li>
 <li>
 Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).
 
 
 </li>
 </ul>
 
 Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy.
 </li>
 <li>
 Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 
 
 </li>
 </ul>
 -PB1
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Multi Property - Accommodation Manager

<div>Additional Information 
Job Number25198804 
Job CategoryHuman Resources 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Reports to the Director of Human Resources. Responsible for staff dormitory operations, including ensuring the dormitory is in safe and clean and dormitory policies are followed by employees. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in human resources, management operations, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in human resources, management operations, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Employee Housing Goals
<ul><li>Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day.</li></ul>
<ul><li>Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff</li></ul>
<ul><li>Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up.</li></ul>
<ul><li>Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed.</li></ul>
<ul><li>Schedules regular dormitory cleanliness inspection.</li></ul>
<ul><li>Liaises with contractor for pest control on regular basis</li></ul>
<ul><li>Implements the Dormitory Rules and Regulations.</li></ul>
<ul><li>Report special disciplinary issues to Director of Human Resources and educates employees as needed.</li></ul>
<ul><li>Maintains room key copies per policy. .</li></ul>
<ul><li>Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy.</li></ul>
<ul><li>Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis.</li></ul>
<ul><li>Implement the Dormitory Visitor Policy.</li></ul>
<ul><li>Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract.</li></ul>
<ul><li>Completes the dormitory staff duty roaster per required schedule and submits for approval.</li></ul>
<ul><li>Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details).</li></ul>
<ul><li>Updates rooming list on weekly basis and submits to Human Resources.</li></ul>
<ul><li>Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule.</li></ul>
<ul><li>Liaises with Laundry to change the linens on weekly basis.</li></ul>
<ul><li>Maintains the appropriate amount of store items (e.g., chemicals, garbage bags).</li></ul>
<ul><li>Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).</li></ul> 
Conducting Human Resource Activities
<ul><li>Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul> 
#LI-Hybrid
#LI -PB1
#LI-NR1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Wyndham Grand Doha West bay Beach

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Housekeeping Supervisor, reporting directly to the Executive Housekeeper, ensures that guest rooms, public areas, and hotel facilities are clean and orderly. The incumbent will be assisting the Executive Housekeeper/Assistant Housekeeping Manager in assigning duties, inspecting and ensuring that the hotel&rsquo;s facilities are maintained with exceptional standard of cleanliness and sanitary conditions as per hotel's and brands quality standards
KEY RESPONSIBILITIES<ul><li>Supervise daily housekeeping operations and assign tasks to housekeeping staff, including room attendants and cleaners.</li><li>Train and mentor new housekeeping team members on cleaning techniques, SOPs, safety procedures, and guest service.</li><li>Monitor team members performance, provide feedback, and address any issues to improve service quality.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet cleanliness and maintenance standards.</li><li>Check rooms after cleaning to verify that they meet the hotel's standards for guest satisfaction, including linens, toiletries, and overall cleanliness.</li><li>Address any areas that do not meet standards and ensure corrective actions are taken promptly.</li><li>Monitor and maintain housekeeping supplies, including linens, cleaning products, and guest amenities, ensuring adequate stock at all times.</li><li>Order necessary supplies in coordination with the housekeeping manager, staying within budget limits.</li><li>Ensure proper storage and usage of cleaning chemicals, adhering to health and safety guidelines.</li><li>Respond to guest requests and inquiries related to housekeeping services, ensuring quick resolution and maintaining high levels of guest satisfaction.</li><li>Address guest complaints about room cleanliness or housekeeping services, resolving issues professionally and efficiently.</li><li>Ensure all housekeeping staff adhere to hotel policies and safety protocols, including the proper handling of chemicals and equipment.</li><li>Stay informed of health and safety regulations and ensure compliance within the housekeeping department.</li><li>Report maintenance issues in guest rooms or public areas to the maintenance team for prompt action.</li><li>Create daily cleaning schedules and room assignments for housekeeping team members.</li><li>Maintain accurate records of completed tasks, inventory levels, and any guest issues.</li><li>Assist in preparing performance reports and conducting employee evaluations</li><li>Assists the inventories stock every month to ensure adequate supplies.</li></ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Team management skills.</li><li>
Excellent communication and interpersonal abilities</li><li>
Attention to detail</li><li>
Problem-solving skills</li><li>
Ability to multitask and manage time efficiently</li><li>
Communication</li><li>
Teamwork</li><li>
Ability to work in a multi-tasking, fast paced environment</li><li>
Reliability</li><li>
&ldquo;Can do&rdquo; attitude</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum of 3-5 years of experience in housekeeping within a luxury or five-star hotel environment, with at least 1-2 years in a supervisory role.</li><li>
High school diploma or equivalent; a degree or diploma in Hotel Management, Hospitality, or a related field is preferred.</li><li>
Strong knowledge of luxury housekeeping standards, cleaning techniques, sanitation protocols, and guest service excellence.</li><li>
Excellent leadership, communication, and interpersonal skills, with the ability to motivate and manage a diverse team.</li><li>
Exceptional attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.</li><li>
Proficiency in English (additional languages are a plus); strong verbal and written communication abilities.</li><li>
Familiarity with hotel property management systems (PMS) and Microsoft Office applications.</li><li>
Physical stamina to stand, walk, and perform supervisory duties for extended periods, including flexible hours, weekends, and holidays.</li><li>
Commitment to professionalism, discretion, and upholding the hotel&rsquo;s luxury brand image.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management, Detail Oriented, Team Player</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Fun, Accountability, Care, Inclusive</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Learning &amp; development programmes, Career development, Length of service benefits</div></div>

Housekeeping Supervisor

Hilton

<div>Guest Service Agent / Associate
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing? 
 
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:<ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
 
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Calm, efficient, and organized with great attention to detail</li><li>
Ability to multi-task while maintaining a positive attitude when working with a Guest</li><li>
Professional manner with an emphasis on hospitality and guest service</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li><li>
Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li><li>
Conflict resolution experience</li></ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Guest Service Agent / Associate

<div>Guest Relations Manager
A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
What will I be doing? 
 
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Meet, greet and direct Guests who enter the lobby area</li><li>
Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li><li>
Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li><li>
Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li><li>
Manage, record and resolve promptly Guest or customer complaints</li><li>
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li><li>
Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li><li>
Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li><li>
Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li><li>
Maintain good communication and work relationships in all hotel areas</li><li>
Maintain staffing levels to meet business demands</li><li>
Attend all Reception meetings and Executive Lounge Meetings</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul>
What are we looking for? 
 
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous managerial experience in a customer service function</li><li>
An ability to listen and respond to demanding Guest needs</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Flexibility to respond to a variety of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a customer service function or a similar role</li><li>
A passion for delivering an exceptional level of Guest service</li><li>
High level of IT proficiency</li></ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Guest Relations Manager

Gloria Real Estate

Job Opening: Public Relations Manager &ndash; Real Estate Location: Doha, QatarA well-established real estate company in Doha is looking for a Public Relations Manager with strong communication skills and a client-focused mindset. The ideal candidate will manage direct communication with high-profile clients and property owners, arrange meetings and viewings, and support deal closures.Key Responsibilities:<ul><li>Communicate directly with property owners and high-value clients</li><li>Arrange and attend meetings, property tours, and viewings</li><li>Present listings professionally and follow up with clients to support decision-making</li><li>Coordinate closely with the sales team to ensure smooth lead management</li><li>Assist in negotiations and close real estate transactions</li><li>Maintain strong relationships with clients and represent the company with professionalism</li></ul>Requirements:<ul><li>Experience in real estate or client relationship roles</li><li>Strong verbal and written communication skills</li><li>Fluent in English; Arabic is an advantage</li><li>Confident, well-presented, and comfortable speaking with high-level clients</li><li>Ability to multitask and work independently</li></ul>What We Offer:<ul><li>Professional, supportive work environment</li><li>Opportunities for career development within the real estate sector</li></ul>To apply: Send your CV and a short cover letter to mohamedfisl90@gmail.comJob Type: Full-time

Female Public Relations Manager

<div>Additional Information 
Job Number25201765 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</div></div>

Duty Manager

Explore 943+ Multi property accommodation manager in Doha this January. Find roles across top companies and apply now to boost your career.

943 multi property accommodation manager jobs IN Doha

Multi Property - Accommodation Manager

Multi Property - Accommodation Manager

Housekeeping Supervisor

Guest Service Agent / Associate

Guest Relations Manager

Female Public Relations Manager

Duty Manager