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network engineer princpal

General Dynamics Information Technology

<div><div><div>Your Impact
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Job Description<div>
Please take this opportunity to join one of GDIT&rsquo;s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.
As a Principal Network Engineer, your role is to ensure the stability, integrity and efficient operation of the in-house information systems that support the USBICES-X program. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software associated operating systems. The Senior Network Engineer will apply communication, analytical, and problem-solving skills to help identify, communicate, and resolves issues to maximize the benefit of IT systems investments.
Responsibilities:
Strategy &amp; Planning<ul><li>
Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.</li><li>
Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.</li></ul>
Acquisition &amp; Deployment
<ul><li>Designs and defines network architecture for new or existing computer systems</li></ul><ul><li>
Performs complex network development and design work.</li><li>
Participate in the upgrading of operating systems and design of network enhancements.</li><li>
Provides input for documentation on new or existing networks.</li><li>
Develops and conducts tests to ensure networks meet documented user requirements.</li></ul>
Operational Management
<ul><li>Identifies, analyzes, and resolves network problems.</li><li>
Provides network/equipment/specialized training and technical guidance.</li><li>
Determines network specifications, input/output processes, and working parameters for hardware/software compatibility.</li><li>
May provide guidance and leadership to less-experienced systems engineers.</li><li>
Maintains current knowledge of relevant technology as assigned.</li><li>
Comprehensive knowledge of network engineering principles, methods, and techniques.</li><li>
Knowledge of the associated hardware, software, and equipment.</li><li>
Knowledge of Data Center and Virtualization</li><li>
Knowledge of Automation techniques and structure</li><li>
Participates in special projects as assigned.</li></ul>
Qualifications
Required Qualifications:<ul><li>
10+ years of related Network Engineering experience.</li><li>
Must possess and maintain a Top Secret/SCI security clearance</li><li>
BA/BS degree
</li><li>Must possess a completed CCNA certification.</li><li>
Must meet DOD 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment.</li><li>
Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.)</li><li>
Knowledge and experience with current Cisco IOS software and hardware features
</li><li>Ability to configure and troubleshoot Multicast</li><li>
Ability to configure and troubleshoot DMVPN and GRE tunnels</li><li>
Ability to work in a team-oriented, collaborative environment.</li><li>
Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work</li><li>
Highly organized with strong ability to prioritize work and work autonomously</li><li>
Excellent verbal and written communication skills</li><li>
Great attention to detail and presentation</li><li>
Results driven, highly efficient, energetic and highly motivated</li></ul>
The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes, or equipment.
Preferred Qualifications:<ul><li>
Completed Professional tier Juniper or Cisco Certification specialized in Enterprise or Service Provider routing and switching.</li><li>
Knowledge and experience with Juniper JUNOS software and hardware</li><li>
Knowledge of Automation technologies for networking (e.g. Python/Ansible)</li><li>
Knowledge and experience with service provider technologies (e.g. VPWS, VPLS, L3VPN, VXLAN)</li><li>
Knowledge and experience with data center networking (e.g. VXLAN, CLOS)</li><li>
Understanding of network virtualization concepts as it relates to the datacenter (e.g. presenting networks to hosts, edge trunks, interface mapping)</li><li>
Knowledge and experience with HAIPE-based encryption devices</li><li>
Experience with firewalls and firewall rule sets.</li></ul>
Additional Experience Desirable:<ul><li>
F5 LTM BIG-IP</li><li>
Riverbed Steelhead Optimization</li><li>
Puppet, Ansible, Python, API based Automation</li></ul>
</div></div><div><div><div>Work Requirements</div></div><div></div><div><div>
Years of Experience<div>
10 + years of related experience</div><ul><li>may vary based on technical training, certification(s), or degree</li></ul></div><div></div><div>
Certification</div><div>
Travel Required<div>
10-25%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div>
Salary and Benefit Information<div>
The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. 
View information about benefits and our total rewards program.</div>
About Our Work<div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</div></div></div>

Network Engineer, Princpal

Shaw Systems Associates

<div>Overview

The Information Security Architect is responsible for designing secure, compliant, and scalable architectures that enable the organization to safely adopt Microsoft 365 Copilot, large language models (LLMs), AI agents, and intelligent automation. This role blends deep expertise in Microsoft Purview, cloud security, responsible AI, and enterprise productivity tooling.

A core mandate includes implementing strong data ring‑fencing controls to ensure sensitive information remains within trusted network boundaries, while also driving measurable business value from Copilot in Microsoft 365 (M365) through secure enablement, workflow optimization, and governed adoption while limiting access to other AI resources from the company network not approved by the Information Security Office.

This individual will lead the company&rsquo;s M365 CoPilot Purview implementation setting many of the foundational pre-requisites required for a successful and secure AI ecosphere. 


Key Responsibilities

AI, LLM, Copilot, and Agent Security Architecture
<ul>
<li>Design secure architectures for LLMs, Microsoft 365 Copilot, generative AI systems, RAG pipelines, and autonomous AI agents.</li>
<li>Define guardrails for Copilot and AI agents, including identity boundaries, access controls, and operational constraints.</li>
<li>Establish governance for prompt security, model input/output filtering, and safe‑use patterns across the enterprise.</li>
<li>Architect secure integration patterns ensuring all AI systems operate strictly within approved network zones and data boundaries.</li>
</ul>
Data Ring‑Fencing &amp; Boundary Protection
<ul>
<li>Implement ring‑fencing strategies to prevent sensitive data from leaving the company&rsquo;s network or being accessed by unauthorized AI systems.</li>
<li>Design and enforce network segmentation, private endpoints, and isolation zones for AI workloads.</li>
<li>Ensure Copilot, LLMs, vector stores, and AI agents only access data through approved, monitored, and policy‑controlled channels.</li>
<li>Build automated controls that block data exfiltration, including DLP, egress filtering, and Purview‑driven policy enforcement.</li>
</ul>
Business Value Realization with Microsoft 365 Copilot
<ul>
<li>Lead secure enterprise adoption of Microsoft 365 Copilot, ensuring alignment with data governance and security policies.</li>
<li>Identify high‑value Copilot use cases that drive measurable productivity, efficiency, and decision‑making improvements.</li>
<li>Develop Copilot frameworks, usage patterns, and success metrics demonstrating</li>
<li>Ensure Copilot interactions respect sensitivity labels, retention policies, and Purview‑driven governance.</li>
</ul>
AI‑Driven Automation &amp; Enterprise Productivity
<ul>
<li>Architect secure AI agent frameworks that automate business processes, knowledge retrieval, and decision support.</li>
<li>Evaluate and implement AI‑powered copilots, workflow automation, and intelligent assistants across departments.</li>
<li>Develop standards for human‑in‑the‑loop oversight, escalation paths, and monitoring of autonomous agent behavior.</li>
</ul>
Microsoft Purview Strategy &amp; Data Governance
<ul>
<li>Lead the enterprise strategy for Microsoft Purview, ensuring data classification, lineage, and sensitivity labeling support AI and Copilot use cases.</li>
<li>Implement automated governance workflows that feed LLMs, Copilot, and AI agents only the data they are authorized to access.</li>
</ul>
Information Security &amp; Compliance
<ul>
<li>Define and enforce security baselines for AI workloads, including encryption, identity, network segmentation, and model access.</li>
<li>Ensure compliance with emerging AI regulations, including transparency, auditability, and model risk management requirements.</li>
<li>Conduct threat modeling for Copilot, LLMs, and AI agents, including prompt injection, data leakage, model manipulation, and supply‑chain risks.</li>
</ul>
Cross‑Functional Leadership
<ul>
<li>Serve as the enterprise SME for secure AI and Copilot adoption, guiding engineering, data science, legal, and compliance teams.</li>
<li>Translate complex AI security concepts into actionable guidance for business leaders and technical teams.</li>
<li>Lead architecture reviews for AI‑enabled applications, copilots, and agent‑based automation initiatives.</li>
</ul>
Monitoring, Observability &amp; Continuous Improvement
<ul>
<li>Implement monitoring for Copilot usage, LLM interactions, agent actions, and data access patterns.</li>
<li>Automate governance and compliance checks using Purview workflows, Azure Policy, and CI/CD pipelines.</li>
<li>Continuously evaluate emerging AI threats, model vulnerabilities, and best practices for responsible AI.</li>
</ul>
Required Qualifications
<ul>
<li>7+ years in information security, cloud architecture, or data governance.</li>
<li>2+ years of hands-on AI experience in an implementation and/or architecture role.</li>
<li>Strong experience and working knowledge of Microsoft Purview, Azure security services, and cloud governance frameworks with a proven track record of implementations.</li>
<li>Strong understanding of LLMs, generative AI, Retrieval-Augmented Generation (RAG) architectures, AI agent frameworks, and Microsoft 365 Copilot.</li>
<li>Proven experience driving business value through Microsoft 365 Copilot, including workflow optimization and measurable productivity gains.</li>
<li>Expertise in identity and access management, data protection, and secure cloud architecture.</li>
<li>Experience implementing ring‑fencing, network segmentation, and data‑boundary controls in Azure or AWS.</li>
<li>Excellent communication faculties, capable of demystifying complex technical paradigms to a varied audience, with both technical and non-technical stakeholders.</li>
</ul>
Preferred Qualifications
<ul>
<li>Certifications such as Azure Solutions Architect, Azure Security Engineer, CISSP, CCSP, or equivalent.</li>
<li>Experience with enterprise AI platforms, vector databases, and Machine Learning Operations (MLOps) pipelines.</li>
<li>Knowledge of AI observability, model risk management, and responsible AI frameworks.</li>
<li>Background in data architecture, automation engineering, or enterprise integration.</li>
</ul>
Core Competencies
<ul>
<li>Strategic thinker with the ability to influence across technical and non‑technical teams.</li>
<li>Strong communication skills with the ability to simplify complex AI and Copilot concepts.</li>
<li>Ability to work effectively with managers, technical leads, and technical staff to understand and deliver value added solutions.</li>
<li>Passion for secure, ethical, and innovative use of AI to transform business operations.</li></ul></div>

Information Security AI Architect

<div>Title:
Big Data Systems Engineer
Belong, Connect, Grow, with KBR!
KBR&rsquo;s National Security Solutions (NSS) team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country&rsquo;s most critical role &ndash; protecting our national security.
KBR is seeking a Big Data Systems Engineer to join our team. The successful candidate will be part of the KBR team supporting the Test Resource Management Center&rsquo;s (TRMC) Big Data (BD) and Knowledge Management (KM) Team deploying BD and KM systems for DoD testing Ranges and various acquisition programs.
Responsibilities:
<ul><li>The Big Data Systems Engineer will work on the deployment and integration of a highly visible data analytic project called Cloud Hybrid Edge-to-Enterprise Evaluation Test &amp; Analysis Suite (CHEETAS) at multiple DoD ranges and labs.</li><li>
As a Big Data Systems Engineer, you will be a critical part of our technical team responsible for deploying CHEETAS within customer environments. You will be the frontline interface that customers will have when first experiencing CHEETAS within their DoD Range and lab environments.</li><li>
This position will require you to work closely with system administrators and software developers to communicate, document and ultimately resolve deployment issues as they arise.</li><li>
You will deploy CHEETAS within disparate DoD testing Ranges and acquisition programs environments (on different non-standard hardware stacks and integrated into different existing ecosystems) sometimes located within DoD vaults with no outside internet connectivity.</li><li>
Work on the deployment and integration of a highly visible data analytic project called Cloud Hybrid Edge-to-Enterprise Evaluation Test &amp; Analysis Suite (CHEETAS) at multiple DoD ranges and labs</li><li>
Deploy CHEETAS within customer environments</li><li>
Work closely with system administrators and software developers to communicate, document and ultimately resolve deployment issues as they arise</li><li>
Deploy CHEETAS within disparate DoD testing Ranges and acquisition programs environments (on different non-standard hardware stacks and integrated into different existing ecosystems) sometimes located within DoD vaults with no outside internet connectivity</li></ul>
Work Environment:
<ul><li>Location: Remote - The candidate can either work in one of KBR&rsquo;s facilities or work from home, with a stable internet connection.</li><li>
Travel Requirements: This position is anticipated to require travel of 25% with surges possible up to 50% to support end users located at various DoD Ranges and Labs across the US (including Alaska and Hawaii).</li><li>
Working Hours: Standard</li></ul>
Basic Qualifications/Knowledge:<ul><li>
Must have an active TS/SCI Security Clearance to be considered for this position.</li><li>
This position requires a bachelor's degree in a STEM Computer Science, Data Science, Statistics or related, technical field, and 10 years of DoD experience. Entry level Big Data Engineers will NOT be considered due to the breadth of knowledge necessary to be successful in the position.</li><li>
Previous experience must include three (3) years of hands-on experience in the integration with and configuration of: SQL Server Big Data Cluster, CentOS, Ubuntu, RedHat, Windows Server, VMWare, etc.)</li><li>
Previous experience must include five (5) years of hands-on experience in big data environments.</li><li>
Must be adept at deploying and configuring Big Data and Knowledge Management tools in an enterprise environment.</li><li>
Must have extensive technical expertise in the configuration and troubleshooting of big data ecosystems.</li><li>
Must have excellent written and verbal communication skills and be comfortable assisting customers with installation and configuration of their big data infrastructure.</li><li>
Must have strong troubleshooting skills and the ability to become a CHEETAS deployment subject matter expert.</li><li>
Must be comfortable working with a wide range of stakeholders and functional teams at various levels of experience.</li><li>
Excellent interpersonal skills, oral and written communication skills, and strong personal motivation are necessary to succeed within this position.</li><li>
Experience with installation, configuration, integration with and usage of the following tools and technologies: NFS, SMB, S3, SQL Server, Windows Server, Windows 10/11, Linux (CentOS, Ubuntu, RedHat).</li><li>
Must be prepared to learn new business processes or CHEETAS application nuances every Agile sprint release (roughly every 6 weeks) prior to deploying to customer sites.</li><li>
Ability to problem solve, debug, and troubleshoot while under pressure and time constraints is required.</li><li>
Ability to communicate effectively about technical topics to both experts and non-experts at both the management and technical level is required.</li><li>
Ability to work independently and provide appropriate recommendations for optimal design, analysis, and development.</li><li>
Excellent verbal communications skills are required, as the Integration Engineer will be in frequent contact with the project technical lead, be taking direction from various government leads, and will frequently be interacting with end users to gather requirements and implement solutions while away from other team members.</li><li>
Excellent testing, debugging and problem-solving skills are required to be successful in this position.</li><li>
Experience designing, building, integrating with and maintaining both new and existing big data systems and solutions.</li><li>
Ability to speak and present findings in front of large groups.</li><li>
Ability to document and repeat procedures.</li><li>
This position is anticipated to require travel of 25% with surges possible up to 50% to support end users located at various DoD Ranges and Labs across the United States.</li></ul>
Preferred Qualifications:
<ul><li>Experience working in government/defense labs and their computing restrictions.</li><li>
Experience working with major DoD acquisition programs.</li><li>
Knowledge of the Test and Training Enabling Architecture (TENA), the Joint Mission Environment Testing Capability (JMETC) and distributed testing and training.</li><li>
Experience with working in distributed team environment.</li><li>
Ability to teach and mentor engineers with a variety of skill levels and backgrounds.</li><li>
Knowledge of DoD cybersecurity policies.</li></ul>
Basic Compensation:
$142,400 - $180,000 (For the Denver, CO Area only)
$148,900 - $200,000 (For the Los Angeles, CA Area Only)
$148,900 - $200,00 (For the Washington, DC Area Only)
The offered rate will be based on the selected candidate&rsquo;s working location, knowledge, skills, abilities and/or experience, clearance level, contract affordability and in consideration of internal parity.
Additional Compensation:
KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of a sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.
Belong, Connect and Grow at KBR 
 
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team&rsquo;s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver &ndash; Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</div>

Big Data Systems Engineer

KUDUCOM

Position Title: Network Helpdesk TechnicianPosition Type: Full TimeDepartment: OperationsEducation Level: Experienced (Non-Manager)Years Experience: 1+ YearsSalary: $45,000 - $55,000 based on knowledge and experienceWHO WE AREKUDUCOM is a rapidly expanding, award-winning technology solutions provider in the booming hosted Voice &amp; managed services space. Our vision is to be the Tampa Bay Region&rsquo;s leader in delivering and supporting technology solutions for small &amp; mid-sized businesses, and we are driven by our mission and core values to be a great place to work and a great company to work with. We have garnered top industry recognition for our thought leadership, growth, and workplace culture.JOB PURPOSEThe Support Technician will be responsible for providing overall support for all VoIP networking issues, including routers, switches, LANs, WANs, VoIP phones, connectivity, and general computer support including email and internet. They will also be focused on implementing, verifying and providing a smooth operation of new equipment by provisioning various network devices; ensuring that network devices are maintained; configuring and troubleshooting the network that supports connectivity to customer; producing detailed implementation instructions or carrying out required changes to complete tasks/projects; troubleshooting failed installs; and general customer&rsquo;s questions/issues.JOB DUTIESCore duties and responsibilities include the following below. Other duties may be assigned.<ul><li>Handle trouble tickets for voice, Internet, email, web hosting, managed IT and managed networks.</li><li>Assess tickets entered into the queue and escalate as needed to ensure tickets are resolved in a timely manner.</li><li>Train/educate customers on self-inflicted issues.</li><li>Self-educate utilizing resources provided; voice system services and equipment.</li><li>Keep a list of skills that require training on for tickets that are escalated for future training opportunities.</li><li>Monitor systems in order to identify connections issues in order to act on issues prior to customer contact.</li><li>Perform service restorations of customer VoIP troubles and outages.</li><li>Provide direct customer VoIP support, utilizing remote trouble isolation and service restoration techniques applicable to the customers IP connectivity.</li><li>Provision network equipment for new client installations such as routers, switches, and wireless access points.</li><li>Able to remote support customer related issues.</li><li>Technical knowledge in Telecom Network topics: OSI Layers, Ethernet, IP, MPLS, spanning tree, networking, Layer 2 and 3 switches, wireless access points and routers. Performs other related duties as assigned.</li></ul>Required Skills / Knowledge:<ul><li>Have a general understanding of most of the following equipment: Cisco routers, Edgewater routers, Cisco switches, ATA Faxback, Polycom VoIP phones, and/or Cisco VoIP phones.</li><li>Basic knowledge of provisioning, implementation, and documentation of network configurations.</li><li>Experienced with LAN/WAN architectures &amp; related diagnostic tools including wireless networking principles and protocols including Ethernet, TCP/IP, VLAN, WLAN, Frame Relay, Firewall, VPN, switches, routers and firewall.</li><li>Demonstrated knowledge of TCP/IP protocols - SMTP, SNMP, FTP, HTTP, SSH and SSL.</li><li>Demonstrated knowledge of Network Security - Firewall, ACL, IDS, IPS and SIEM.</li><li>Proficient with Cisco Routers, Switches, or Firewalls configuration, provisioning, and troubleshooting.</li><li>Knowledge and experience provisioning within Broadsoft a plus.</li><li>Experienced with Microsoft - Active Directory, DNS, WSUS, Terminal Server.</li><li>Knowledge of Microsoft Office programs including Outlook, Excel, PowerPoint, and Word (2010, 2013, 2016, Office365)</li><li>Knowledge of Windows Desktop Operating Systems (7, 8.1, 10)</li><li>Knowledge of Windows Server Operating System (2008, 2012, 2016)</li><li>Knowledge of LANs, WANs, VLANs, Layer 2 and 3 switching, TCPIP, Networking, VoIP, Desktop Administration, Anti-Virus and Anti-Malware, E-Mail/Exchange, and Mobile Email Operation</li><li>Must be fluent and articulate in written and spoken English.</li><li>Fluent Spanish a plus but not required.</li><li>Excellent communication skills, including verbal, written, and listening</li><li>Outgoing personality, fast learner, and works well under pressure</li><li>Ability to work constructively under stress and pressure in a fast paced, multi-tasking environment</li><li>Self-starter who can learn and work quickly and independently while maintaining a positive attitude</li><li>Ability to consistently produce high quality, on-time, and error-free results in an interrupt-driven environment.</li><li>Demonstrates flexible and efficient time management and ability to prioritize workload</li><li>Detail oriented with excellent analytical and problem-solving skills</li><li>Outstanding ability to organize, track, prioritize and manage multiple tasks simultaneously without constant supervision</li><li>Excellent team skills with the ability to create effective relationships with peers and partners</li><li>Provide a high level of customer service to both internal and external customers</li><li>Independent, strategic and creative thinker who is a strong collaborative team player and willing to take on additional responsibilities as necessary</li><li>Ability to mentor and train others on technical topics.</li><li>Able to operate office equipment such as fax machines and copiers</li></ul>Education / Previous Experience:<ul><li>High School diploma required. Associates or Bachelor&rsquo;s in Electrical Engineering, Computer Science, Computer Management Information Systems, Information Technology, or equivalent preferred or equivalent work experience related to networking hardware</li><li>N+ Certification, preferred</li><li>CCNA, preferred.</li><li>1 + years of operational hands on experience and support of Hosted Voice Systems, and enterprise data networks, required.</li><li>2 + years of experience in configuring, testing, and troubleshooting network LAN and WAN issues including wireless, routers, switches, phone hardware, etc required</li><li>Prior helpdesk experience required</li></ul>Work Environment<ul><li>Professional office environment</li><li>Physical lifting and moving of equipment and other IT-related hardware not to exceed 30 pounds</li><li>Occasional flexible work hours are required.</li><li>Participate in on-call rotation within networking staff at a minimum of one week per month (no consecutive weeks)</li><li>Open cubicle environment</li><li>Must be comfortable with constant conversation in close surroundings while maintaining focus on current tasks at hand</li><li>Long hours of sitting required for answering phones, working on customer issues and network related problems</li><li>Quick paced environment</li><li>Must be able to handle high call volumes</li><li>Must be able to handle possible unprofessional customers</li></ul>Employee Benefits:At KUDUCOM, we deeply appreciate our staff and acknowledge the significance you bring to our organization. Our goal is to offer optimal compensation and benefits to meet your requirements and aspirations, ensuring a comfortable work-life balance. As a full-time member of the KUDUCOM team, you will qualify for the following benefits and perks (subject to applicable waiting periods):<ul><li>Paid Time Off (Year 1+: 15 days, Year 10+: 20 days.)</li><li>PTO begins accruing on day 1</li><li>Unused PTO carries over to the next year (up to tenure max)</li><li>401K Contribution Plan(we match 100% up to 4% of an employee&rsquo;s annual salary)</li><li>Individual Medical Insurance (HSA plan, 100% employer paid + monthly contributions paid to HSA account)</li><li>Individual Dental Insurance (100% employer paid)</li><li>Individual Vision Insurance (100% employer paid)</li><li>Life Insurance (100% employer paid)</li><li>Long Term Disability (100% employer paid)</li><li>Employee Recognition Program</li><li>Employer Sponsored Training/Certifications</li><li>Employer Sponsored Lunches and Events</li><li>Friday casual dress code (Jeans permitted with business casual shirt)</li></ul>Job Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you able to be after hours on-call support one week out of the month?</li></ul>Experience:<ul><li>Help desk: 1 year (Preferred)</li><li>Networking Principal Understanding: 1 year (Preferred)</li><li>Programming Physical Routers: 1 year (Preferred)</li><li>Programming Physical VoIP Phones: 1 year (Preferred)</li><li>Programming Physical Switches: 1 year (Preferred)</li></ul>Work Location: In person

Network Helpdesk Technician

IQVIA

<div><div><div>Tampa, United States of America | Part time | Field-based | R1538889</div><div><div>
Job available in additional locations</div></div></div><div><div> 
Our MedTech Field Service Engineer experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry! Please Note: This is a 100% travel position. Local, Regional and National travel required.</div><div>
What you will be doing in the role:</div><ul><li>
Provide ongoing communication and customer support to on-site hospital staff.</li><li>
Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
</li><li>Conduct routine checks and records data from product tests after installation and configuration.
</li><li>Document and submit daily data while maintaining high standards of product support quality documentation.</li><li>
Full-time commitment requires travel locally, regionally, and nationally.</li><li>
Assignment-based schedule with 40 hour commitment per week and overtime as needed.</li></ul><div>
You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.
 
 
Job Requirements:</div><ul><li>
Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)</li><li>
Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.</li><li>
Professional business acumen and effective communication skills required.</li><li>
Self-motivated individual who can work independently or collaboratively within a team, required.</li><li>
Strong time management and organizational skills to ensure on-time completion of project assignments.</li><li>
An active and unrestricted driver license, and a personal vehicle for local work-related assignments.</li><li>
Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
</li><li>Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role.</li></ul><div>
Travel Requirement:</div><ul><li>
Full-time commitment with travel flexibility.</li></ul><ul><li>
Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guarantee of 40+ hours per week in this role, but it is the ask.</li><li>
Driving is considered a business requirement for this role. Candidates must possess a valid driver&rsquo;s license and will be subject to a review of their driving record prior to hire.</li><li>
Personal vehicle required for job-related assignments up to 3 hours from home.</li><li>
Located within 1 hour of a major airport.</li><li>
Travel, and your time traveling is paid.</li></ul><div>
Preferred Attributes:</div><ul><li>
Background in biomedical, networking, military, or field-based technician roles</li><li>
Experience working in a technical role within a healthcare environment.</li><li>
Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.</li></ul><div>
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.</div><div>
Benefits: This position is not eligible for our Medical Benefits.</div><div>
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps &amp; Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria &amp; Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client&rsquo;s requirements may supersede this.
</div><ul><li>Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.</li></ul><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $27.00 - $32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

MedTech Field Service Engineer

Applied Innovation

<div>
 
 
 
 Applied Innovation is a Managed Service Provider (MSP) dedicated to delivering innovative and reliable technology solutions. Our IT Service team plays a crucial role in ensuring our clients have seamless access to the technology they need to succeed. Applied Innovation is seeking a Tier 1 IT Support Specialist to join our IT Service team. This role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. The ideal candidate is technically proficient, communicative, and committed to delivering amazing client experiences. This is a Monday to Friday onsite position from 8 AM - 5 PM role with a rotating on-call schedule once training is complete about 2-3 times per year.
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 
 Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
 
 
 </li>
 <li>
 
 
 Listen attentively to clients to identify and diagnose technical issues.
 
 
 </li>
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 Provide clear, positive, and professional communication with clients.
 
 
 </li>
 <li>
 
 
 Research and implement solutions according to established Ideal Ticket Procedures.
 
 
 </li>
 <li>
 
 
 Route or escalate unresolved issues to appropriate IT resources.
 
 
 </li>
 <li>
 
 
 Follow up with clients as needed to ensure issues are resolved satisfactorily.
 
 
 </li>
 <li>
 
 
 Stay up to date on emerging software, hardware, and IT trends.
 
 
 </li>
 <li>
 
 
 Manage time effectively under management oversight to ensure prompt resolution of issues.
 
 
 </li>
 <li>
 
 
 Troubleshooting current workstation operating systems (Windows, Mac OS, Linux).
 
 
 </li>
 <li>
 
 
 Supporting Microsoft Office applications, including Office 365.
 
 
 </li>
 <li>
 
 
 Basic Active Directory administration.
 
 
 </li>
 <li>
 
 
 On-premise Exchange support.
 
 
 </li>
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 Configuring and troubleshooting web content filtering and anti-virus tools.
 
 
 </li>
 <li>
 
 
 Managing DNS, DHCP, and network connectivity issues (wired and wireless).
 
 
 </li>
 <li>
 
 
 Assisting with server administration and network storage devices.
 
 
 </li>
 <li>
 
 
 Supporting phones and mobile devices.
 
 
 </li>
 <li>
 
 
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 
 
 To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
 
 
 
 <ul>
 <li>
 
 
 Strong customer service and communication skills.
 
 
 </li>
 <li>
 
 
 Ability to troubleshoot and solve technical problems efficiently.
 
 
 </li>
 <li>
 
 
 Basic knowledge of networking, operating systems, and common IT tools.
 
 
 </li>
 <li>
 
 
 Ability to follow standard procedures and document work accurately.
 
 
 </li>
 <li>
 
 
 Comfortable working in a fast-paced, client-focused environment.
 
 
 </li>
 <li>
 
 
 Understanding and alignment with the organization&rsquo;s core values.
 
 
 </li>
 </ul>
 
 
 
 
 Education/License/Experience Requirements:
 
 
 
 
 <ul>
 <li>
 
 
 High School Diploma required.
 
 
 </li>
 <li>
 
 
 Previous experience in IT support or help desk environment is preferred but not required.
 
 
 </li>
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 Experience with client-facing technical support is a plus.
 
 
 </li>
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 Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or related technical field, or one of the following approved certifications below.
 
 
 </li>
 </ul>
 
 
 
 
 Certifications (in lieu of degree):
 
 
 
 
 <ul>
 <li>
 
 
 CompTIA A+
 
 
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 <li>
 
 
 CompTIA Network+
 
 
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 <li>
 
 
 Microsoft Certified Professional (MCP)
 
 
 </li>
 <li>
 
 
 Other relevant IT certifications
 
 
 
 </li>
 </ul>
 
 
 
 &ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;What We Offer:
 
 
 
 <ul>
 <li>
 
 
 Competitive pay
 
 
 </li>
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 Paid holidays, PTO, plus 1 personal holiday
 
 
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 Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage
 
 
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 401(k) plan with company match
 
 
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 Opportunities for career growth and advancement within a growing, family-owned business
 
 
 
 </li>
 </ul>
 &nbsp;
</div>

Tier 1 IT Support Specialist - Tampa FL

TailWind Voice & Data

<div>TailWind specializes in providing strategic Information Technology solutions for its clients throughout the USA and Canada. Since our founding in 2005, TailWind has become the premier national service provider nationwide Enterprise companies entrust to deliver on their IT initiatives. Our strategic value-driven solutions ensure that our customers realize optimal benefits of lowered costs, increased reliability, scalability and reduced risk, across their geographically diverse locations. TailWind&rsquo;s core values are personified in our employees and partners with integrity, passion and the vision required to guarantee the success of our IT deployment services. 
TailWind offers a full benefits package including HealthiestYou!, 401K match, Accrued PTO, Birthday PTO, Company sponsored life insurance, Medical, Dental, Vision, FSA Dependent Care, HSA, and supplemental benefits. 
Compensation for this position is $20-24 per hour based on experience. 
TailWind is seeking a Network Operations Center Technician 1 for our fast-growing company. The NOC Tech 1 will support connectivity issues and assist onsite resources with technical troubleshooting &amp; escalations. This is an entry level position that requires some technical skills. 
Essential Functions
<div>
<ul><li>Triage and begin troubleshooting incoming tickets via email, telephone, and internal systems.</li></ul>
<ul><li>Monitor various ques for new submissions.</li></ul>
<ul><li>Proactively open tickets based on node performance.</li></ul>
<ul><li>Receive, triage, and assist escalations from onsite resources.</li></ul>
<ul><li>Engage third party resources to ensure speedy and accurate, troubleshooting and resolution.</li></ul>
<ul><li>Follow documented procedures to record issue resolution.</li></ul>
<ul><li>Ensure timely follow up and resolution on trouble tickets.</li></ul>
<ul><li>Meet goals for Service Level Agreements, Call Length, Call Quality, Documentation, etc.</li></ul>
<ul><li>Route calls to the appropriate technical team members.</li></ul>
<ul><li>Provide support to change management events.</li></ul>
<ul><li>Other duties as assigned.</li></ul></div> 


Required Education and Experience
<ul>
<li>Demonstrate an understanding of effective troubleshooting skills and the ability to use them.</li>
<li>Excellent communication and customer service skills.</li>
<li>Ability to apply knowledge and improve skills based on telecom and IT functions.</li>
<li>Must be available for variable day time shift work and for occasional on-call shifts.</li>
<li>Self-starter with proven ability to work independently and with a team.</li>
<li>Ability to develop and maintain relationships with customers, technicians, and other team members.</li>
<li>Professionalism, strong work ethic, confidentiality, and commitment to integrity.</li>
<li>Basic network knowledge is a plus.</li></ul></div>

Network Operating Center- Tech 1

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