associate software engineer

product engineer l2

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Senior Cloud Solutions Engineer supports the development and execution of Humana's cloud implementation and modernization strategy for Contact Center as a Service (CCaaS) platforms. This role plays a critical hands on engineering leadership role in advancing large scale transformation initiatives, including the Nuance Migration Project. 
This position represents a strategic shift from primarily operational and process oversight to deep technical execution and technical leadership, embedding stronger cloud, SaaS, and contact center engineering expertise within the team while maintaining awareness of delivery and operational considerations. The role addresses moderately complex to complex technical challenges and exercises significant autonomy in determining technical approaches and solutions.
The Senior Cloud Solutions Engineer is a key member of Humana's technology organization, responsible for implementing and advancing the enterprise cloud strategy for the Customer Experience Center Platform ecosystem, including Genesys Cloud and the new Platform Google CX Agent Studio.
This role provides hands‑on technical leadership across architecture, design, integration, and optimization of cloud‑based contact center solutions. The engineer collaborates closely with product owners, solution architects, business analysts, delivery teams, IT leadership, operations leaders, and vendor partners to ensure Humana fully realizes the value of its CCaaS investments in a secure, compliant, and scalable manner.
The role begins to influence platform and innovation strategy, makes decisions on moderately complex to complex technical issues with limited guidance, and exercises considerable latitude in defining objectives and approaches. Success in this role requires a strong balance of engineering execution, vendor partnership, and transformation leadership.
Primary Responsibilities
Primary Responsibilities<ul><li>
Serve as the technical lead for Contact Center solutions, with hands‑on ownership of Google CX Agent Studio, Google Cloud Platform (GCP), and integrated CCaaS technologies (e.g., Genesys Cloud).</li><li>
Design, implement, and optimize cloud‑based contact center and conversational AI solutions leveraging GCP services, including integrations with Google CX Agent Studio, speech technologies, analytics, and AI/ML capabilities.</li><li>
Provide technical leadership and mentorship to developers and engineers, ensuring adherence to enterprise architecture standards, security, reliability, and scalability best practices.</li><li>
Partner with business analysts, solution architects, and product owners to translate business requirements into end‑to‑end technical designs and implementations across cloud and SaaS platforms.</li><li>
Lead development and configuration efforts for omnichannel capabilities, including voice, chat, routing, authentication, analytics, and automation, across Google‑based and vendor platforms.</li><li>
Drive platform modernization initiatives and migrations (e.g., Nuance migration) with a focus on cloud‑native and GCP‑optimized architectures.</li><li>
Evaluate, design, and execute Proofs of Concept (POCs), pilots, and solution validations on Google CX Agent Studio, GCP, and related SaaS platforms.</li><li>
Identify optimization opportunities across performance, latency, cost, and operability; provide actionable recommendations and drive implementation.</li><li>
Collaborate closely with platform vendors (Google, Genesys, and others) to resolve complex technical issues, influence product roadmaps, and ensure successful adoption of new capabilities.</li><li>
Participate in Agile ceremonies (sprint planning, demos, retrospectives) while ensuring high‑quality engineering execution and delivery outc</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Bachelor's degree in Computer Science, Information Technology, or related field</li><li>
10+ years of technical experience delivering complex, large‑scale cloud, SaaS, or platform‑based solutions</li><li>
Strong analytical, organizational, and problem‑solving skills</li><li>
Passion for contributing to an organization focused on continuously improving consumer and member experiences</li></ul>
Preferred Qualifications<ul><li>
Technical leadership experience delivering large‑scale cloud and SaaS platforms, with a strong focus on Customer Experience / Contact Center technologies (e.g., Genesys Cloud, NICE inContact, Five9, Salesforce).</li><li>
Proven experience leading or contributing to major enterprise modernization and transformation programs, including cloud migrations and platform exits.</li><li>
Hands‑on experience delivering omnichannel customer engagement capabilities, including voice, chat, routing, authentication, analytics, workforce management, AI/ML, automation, and conversational interfaces.</li><li>
Experience integrating contact center platforms with enterprise SaaS ecosystems (e.g., Salesforce, ServiceNow, Microsoft Dynamics).</li><li>
Demonstrated ability to design, execute, and lead Proofs of Concept (POCs), pilots, and technology evaluations on cloud and SaaS platforms.</li><li>
Strong architecture experience across Business, Application, Data, and Technology domains.</li><li>
Excellent communication and influencing skills, with the ability to translate complex technical concepts into business‑relevant outcomes.</li><li>
Proven ability to mentor teams, drive adoption of new technologies, and enforce engineering best practices.</li><li>
Experience working in Agile delivery models (e.g., SAFe), with familiarity in Waterfall methodologies.</li><li>
Experience collaborating closely with vendors to influence product capabilities and roadmaps.</li><li>
Healthcare industry experience preferred.</li></ul>
Google Cloud Platform (GCP) &amp; Conversational AI &ndash; Preferred Skills<ul><li>
Hands‑on experience with Google Cloud Platform (GCP) services supporting customer experience and conversational AI solutions.</li><li>
Experience designing and implementing solutions using Google CX Agent Studio and/or Dialogflow CX, including intent modeling, conversation design, orchestration, and integrations.</li><li>
Familiarity with Vertex AI for ML model integration, tuning, and inference in customer experience use cases.</li><li>
Experience leveraging BigQuery for analytics, reporting, and insights related to contact center and customer interactions.</li><li>
Experience deploying and operating services using Cloud Run, Compute Engine, or Kubernetes‑based architectures.</li><li>
Strong understanding of GCP IAM, security, networking, monitoring, and cost optimization best practices.</li><li>
Experience integrating GCP services with CCaaS platforms (e.g., Genesys Cloud) and enterprise systems.</li><li>
Exposure to GCP‑based speech, text, and AI services (e.g., speech recognition, NLP, analytics) is a strong plus.</li></ul>
Additional Information
Work-At-Home Requirements<ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$106,900 - $147,000 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Senior Cloud Solutions Engineer - Contact Center

Shift4

<div>Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. 
Shift4 is expanding globally and hiring for a newly-created role! We are seeking a key Lead FP&amp;A (Financial Planning &amp; Analysis) Business Partner to support our Product Organization. You will be the financial architect embedded within our Product and Engineering teams, helping to steer the ship for our flagship products, payments platforms, and international expansion initiatives.
Responsibilities
You will serve as the strategic &quot;co-pilot&quot; to our Product leaders, ensuring that our innovation is backed by rigorous financial logic and high-yield ROI.<ul><li>
Strategic Business Partnering: Act as the primary financial advisor to the Product Organization. You&rsquo;ll translate complex product roadmaps into financial forecasts and help leaders make data-driven decisions on resource allocation.</li><li>
Go-To-Market (GTM) Support: Partner with the Product Marketing and commercial teams to build financial models for new product launches, tracking payback periods, LTV:CAC, and attach rates.</li><li>
Full-Cycle Financial Management: Lead the annual budgeting and monthly forecasting processes for the Product org. You&rsquo;ll own the &quot;why&quot; behind the numbers, providing deep-dive variance analysis that goes beyond the spreadsheet.</li><li>
Performance Metrics &amp; Reporting: Develop and monitor KPIs specific to our verticals and product-level P&amp;Ls. You&rsquo;ll turn raw transaction data into actionable insights for the executive team.</li><li>
Investment ROI &amp; Modeling: Build robust, driver-based models to evaluate the financial viability of new features, strategic acquisitions, and international expansion .</li><li>
Operational Excellence: Partner with the Accounting team during the close cycles to ensure accuracy in R&amp;D capitalization and departmental spend.</li></ul>
Qualifications<ul><li>
4&ndash;6 years of experience in FP&amp;A, Corporate Finance, or Strategic Planning, ideally within the Fintech, Payments, or SaaS sectors.</li><li>
High proficiency in financial modeling and a &quot;product-first&quot; mindset. You understand how a line of code translates into a transaction fee or a subscription renewal.</li><li>
Expert-level Excel/Google Sheets skills. Experience with ERP/Planning tools and BI tools is a major plus.</li><li>
You embody our core values of Boldness, Excellence, Ownership, and Trust. You don't wait for permission to solve a problem; you own it from end-to-end.</li><li>
Ability to present complex financial data to non-finance &quot;Product People&quot; in a way that is clear, compelling, and actionable.</li><li>
Solid communication skills in English, both verbal and written.</li></ul> 
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</div>

FP&A Business Partner - Product

Core-Mark International, Inc.

<div>Job ID: 147094BR
Type: Operations
Primary Location: Tampa, Florida
Date Posted: 06/15/2026
Job Details:
Company Description: 
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada. 
Job Description:
We Deliver the Goods:<ul><li>
Competitive pay and benefits, including Day 1 Health &amp; Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more</li><li>
Growth opportunities performing essential work to support America's food distribution system</li><li>
Safe and inclusive working environment, including culture of rewards, recognition, and respect</li></ul>
Position Details:
<ul><li>Schedule: Monday - Friday</li><li>
Hours: 6am - 2:30pm
</li><li>Compensation: 55k - 60k base
</li><li>Work Location: 9020 King Palm Drive, Tampa FL, 33619</li></ul>
Position Purpose:<div>
The Inventory Slotting Supervisor is responsible for item (SKU) inventory management by designating correct locations to optimize the flow of product selection and to ensure accurate product inventory management. Ensures that all products are located in appropriate pick slots in the correct warehouse departments (dry/cooler/freezer). Ensures that all products are ergonomically slotted to reduce personal injury and/or product damage. 
 
This position works to find solutions to slotting inefficiencies by analyzing data with various spreadsheet/software applications. Requires ability to professionally and effectively interface between purchasing, warehouse, transportation and inventory departments. This role will function as a team member within the department and across functions, as required, and perform any other duties assigned to best serve the company's internal and external customers.</div> 

Responsibilities may include, but not limited to:<ul><li>
Supervises and coordinates warehouse activities, including receiving, storing, picking, packing, and shipping of products for the assigned production shift.</li><li>
Supervises a team of 15-25 warehouse associates including hiring, scheduling, training, coaching, and mentoring staff to ensure they understand their roles and responsibilities and perform their duties effectively.</li><li>
Ensures all products received during the shift are stocked properly and that first-in/first-out warehouse procedures are followed for all stock rotation.</li><li>
Demonstrates a strong service quality ethic through personal example. Ensures that all associates have a thorough understanding of their individual roles in meeting or exceeding internal and external customer expectations.</li><li>
Inspects all pick slots for inventory accuracy and maintains pick slot integrity including counts, ti-hi's, cubing, etc.</li><li>
Initiates and manages the set-up of slotting new items. Analyzes slot and product dimension requirements to ensure correct set up.</li><li>
Reports inventory adjustments, locations of empty slots and other related information to appropriate departments in a timely manner.</li><li>
Analyzes variety of reports/data to effectively resolve slotting issues and verify slot contents and counts. Routinely reviews inventory movement and effectiveness of slot locations. Uses systems and data to slot items correctly by cubic movement and weight to minimize number of replenishments, increase productivity and minimize potential for personal injury and product damage.</li><li>
Ensures all data is updated routinely and timely to allow for informed and effective decision making across all departments.</li><li>
Inspects and maintains pick slot efficiency and effectiveness to ensure optimal performance.</li><li>
Performs general housekeeping duties in work area as needed. Secures all equipment and completes all necessary paperwork at end of shift.</li><li>
Performs other related duties as assigned.</li></ul>
The ideal candidate should possess:<ul><li>
Strong knowledge of warehouse procedures, inventory management, and material handling equipment.</li><li>
Experience with inventory management systems and warehouse management software.</li><li>
Excellent leadership and communication skills, with the ability to motivate and manage a team effectively.</li><li>
Detail-oriented with strong problem-solving abilities.</li><li>
Ability to prioritize tasks and work efficiently in a fast-paced environment.</li><li>
Knowledge of safety regulations and best practices in warehouse operations.</li></ul> 
Qualifications:<ul><li>High School Diploma/General Educational Development (GED) certificate, or equivalent experience.</li></ul> 
<ul><li>2+ years of warehouse slotting, order selection, inventory control or other related warehouse operations experience is required.</li></ul> 
<ul><li>Strong math skills (addition/subtraction/division/multiplication).</li></ul> 
<ul><li>Computer proficient with strong knowledge of Microsoft programs such as Word and Excel.</li></ul> 
Preferred qualifications:<ul><li>Associate or Bachelor's degree in supply chain management, logistics, business administration, or related field preferred.</li></ul> 
<ul><li>4 - 6 years warehouse experience including in-depth knowledge of all warehouse phases within the foodservice industry.</li></ul> 
<ul><li>1+ years of experience leading and supervising a team of 15-20 associates.</li></ul> 
<ul><li>Prior experience with SAP and/or AS 400 or the ability to learn to use these programs.</li></ul> 
<ul><li>Electric pallet jack and Reach forklift experience a plus</li></ul> 
EEO Statement:
Performance Food Group and/or its subsidiaries (individually or collectively, the &quot;Company&quot;) provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the &quot;EEO is the Law&quot; poster and supplement; and (3) the Pay Transparency Policy Statement.</div>
 <div><div>Company</div> 
<ul>
<div>Sitemap</div>
 </ul><div></div><div>Core‑Mark, a division of Performance Food Group, is an Equal Opportunity Employer.
</div><div><div>Performance Food Group and/or its subsidiaries (individually or collectively, the &ldquo;Company&rdquo;) provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status or any other characteristic protected by applicable local, state, and federal laws and regulations.</div> 
<div>The Company grants reasonable accommodations to applicants with known disabilities, unless doing so would pose an undue hardship for the Company. If you need an accommodation to complete the application process, please contact Human Resources at 804-484-7700.</div></div></div>

Inventory Slotting Supervisor

HealthJoy

<div><h2 class="jobSectionHeader">Preferred Location: Tampa</h2>
<h2 class="jobSectionHeader">Come for the mission. Stay for the innovation.</h2>

Let's keep things simple: we're a talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us.

Healthcare benefits are complex, underutilized, and often invisible to the people who need them most. Employers invest heavily in benefits their people don't understand and don't use, and when that happens, the client questions the value and the relationship is at risk. HealthJoy sits right at that intersection: we make benefits simple, connected, and worth coming back to, and our Customer Success team is the engine that turns that value into retained and expanded revenue.

HealthJoy has garnered workplace awards from Inc.'s Fastest Growing Startups and Built In Chicago's Best Places to Work while growing globally to more than 300 team members. We're focused here on protecting and growing the revenue base we've built, and on reinventing how a Customer Success organization operates in an AI-native company.

The opportunity is real and the stakes are clear. Net revenue retention is the number that compounds everything else we do. We have a strong, experienced CS team, a maturing data foundation, and a head start on AI-powered customer lifecycle tooling that most of our competitors can't match. Your job is to take that foundation and run: defending revenue, driving expansion, and building the agentic Customer Success motion that lets us manage growing books of business without growing headcount at the same rate.
<h2 class="jobSectionHeader">
The Role</h2>

You'll own Customer Success and the retention number that comes with it. That means two things at once: protecting and expanding revenue across our employer client base, and leading the team that owns those relationships through a genuine shift in how the work gets done.

This is a commercial role, not a satisfaction role. Net revenue retention, gross retention, and expansion are the outcomes that matter. You own the renewal calendar, the churn-risk triage, the upsell and product-adoption motion, and the health of every client relationship from launch through renewal. You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the company exactly where retention is being made or lost and why.

It's also a building role, and increasingly an AI-native one. We've already built and deployed agents that recaptured over a thousand hours of CSM prep time in a single quarter, collapsed upsell research from hours to seconds, and replaced a six-figure vendor contract with an in-house tool. That's the starting line, not the finish. You'll lead a team and a roadmap that's moving toward a fully agentic customer lifecycle: specialized agents mapped to each phase of the client journey, triggered by real-time signals, orchestrated for the right message at the right moment. You don't have to have personally built that before, but you have to be genuinely excited to lead an organization that operates this way and to roll up your sleeves in the work.

This role works cross-functionally with Sales, the Broker Partnership team, Marketing, RevOps, Data, Product, and Legal. Retention is a team sport here, and you'll be at the center of it.
<h2 class="jobSectionHeader">
What You'll Do</h2>

Own net revenue retention and gross retention. You carry the retention number. You own the renewal calendar, knowing which accounts sit in the triage window and which are in the danger zone, and you build the forecasting discipline to see churn coming before it happens. You concentrate the team's human attention where relationship complexity and revenue impact are highest.

Drive expansion and product adoption. Retention and growth are two sides of the same book. You own the upsell pipeline and the product-adoption motion, getting live clients to activate the products that make them stickier and prove ROI. You set the targets, build the tracking, and hold the team to the outcome.

Lead the AI-native transformation of Customer Success. You own and advance the agentic customer lifecycle roadmap: business-review and renewal-proposal agents, upsell-discovery agents, long-tail automated outreach, predictive health scoring, and the orchestration layer that ties them together. You partner with Data, Product, and RevOps to keep the underlying data foundation trustworthy, and you make AI a multiplier for your team's judgment rather than a replacement for it.

Run the team out of Salesforce. You make SFDC the system of record for how the team forecasts renewals, manages opportunities, and tracks the health of the book. You bring rigor and a single source of truth to how Customer Success operates day to day.

Own the broker-advocacy dimension of retention. A large share of churn risk concentrates in accounts where the broker doesn't actively sell renewal value. You partner with the broker partnership team and Sales to close that gap, equipping brokers with renewal narratives, benchmarks, and ROI proof, and reaching clients directly where broker pass-through can't be assumed.

Be the senior voice for clients. You show up for the relationships that matter: QBRs, business reviews, escalations, on-site visits, and incident communications. You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear back into Product, Marketing, and the broader business.

Lead and develop the team. You manage a team of CS managers and their CSMs, you raise the commercial sophistication of the org, and you build the bench. As books grow and the work gets more strategic, you make sure your people are spending their time on judgment, not busywork.

Bring the numbers to the table. You know your retention, expansion, and engagement metrics cold, you spot the trends, and you turn them into action without waiting for a data team to hand you the answer.
<h2 class="jobSectionHeader">
What We're Looking For</h2>

8+ years in Customer Success, account management, or a commercial retention role, including team leadership. You've owned a retention or net revenue retention number and led the people responsible for delivering it. You know what it takes to defend and grow a B2B book of business.

Revenue-first mindset. You think in terms of retention, expansion, and net revenue retention, not just satisfaction scores or relationship health. You connect every CS activity to a business outcome and you hold yourself and your team accountable to the number.

AI-native, or hungry to be. This is the one that matters most. You're genuinely excited to lead a Customer Success organization where AI and agents do the heavy lifting, and you're comfortable building and iterating on those workflows rather than waiting for someone to hand them to you. Hands-on experience designing AI-augmented or agentic processes is a strong plus; an authentic builder's curiosity about it is non-negotiable. If the idea of reinventing how CS operates energizes you, you'll thrive here. If you'd rather run the proven playbook you already know, this isn't the role.

Commercial and cross-functional fluency. You operate comfortably with Sales, Marketing, RevOps, Data, Product, and Legal. You understand how broker-channel dynamics shape retention in benefits, and you know how to drive outcomes through relationships and teams you don't directly control.

Comfort with data and systems. You live in Salesforce, you pull your own metrics, you spot the signal in the noise, and you make the team's reporting a source of truth the whole business can rely on.

Comfort with ambiguity. This is a function in transformation, not a steady-state book to maintain. You'll build things from scratch, change how the work is done, and shape the role as you go.

Executive presence and clarity. You communicate well at every level, from a CSM to a client's CHRO to our executive team. You can run a QBR, lead a business review, defend a renewal, and write a clear, persuasive email.

Healthcare or benefits experience preferred. Not required, but a real head start. Strong commercial CS leadership and genuine curiosity about the space will get you there.<h2 class="jobSectionHeader"> 
</h2>
<h2 class="jobSectionHeader">This Role Is Not for Everyone</h2>

If you're looking for a defined playbook and a steady-state book of business to manage, this isn't it. If your best work comes from relationship maintenance without a retention or expansion target, look elsewhere. If AI feels like a threat or a distraction rather than the most exciting lever you have, the direction here will frustrate you. If you need full certainty before acting, or a manager telling you exactly what to do next, you won't succeed.

If you read that and thought good, that's what I want, keep going.
<h2 class="jobSectionHeader">
Reporting &amp; Team</h2>

This role reports to the Chief Growth Officer and leads the Customer Success organization, a team of experienced CS managers and their CSMs. You'll work closely with Sales, the broker partnership team, Marketing, RevOps, Data, Product, and Legal, and you'll have visibility into senior leadership as you shape the future of Customer Success at HealthJoy.
<h2 class="jobSectionHeader">
Total Rewards</h2>

Job Level: This role includes a base salary and commissions. Please email at hr@healthjoy.com to request the overall compensation.

The cash compensation above includes base salary only. Certain roles are eligible for additional cash incentives such as commission, annual bonus targets, or other variable incentives.

HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions, and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience, and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance.

While HealthJoy is a remote-first employer, certain roles we prefer to be in the Tampa Bay area, where much of our leadership resides.

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

In addition to cash compensation, HealthJoy offers a rich &quot;Total Rewards&quot; package that includes:
<ul>
<li>Medical, Dental, and Vision insurance packages</li>
<li>HSA contribution match</li>
<li>Stock options for eligible roles</li>
<li>401k match</li>
<li>Paid parental leave</li>
<li>Company-sponsored Short Term and Long Term Disability coverage</li>
<li>Flexible PTO</li>
</ul><h2 class="jobSectionHeader">Commitment to Equal Pay</h2>

At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and thrive.

We believe that everyone should be paid based on their qualifications, experience, and the work that they do, not on their gender, race, or any other personal characteristic. We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work.
<h2 class="jobSectionHeader">
Commitment to Equal Opportunity</h2>

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.

Don't meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply, we'd love to hear from you.</div>

VP, Customer Success & Retention

Stradit

<div>10+ years of experience in managing BI platforms includes Powerbi, Looker, Amazon Quicksight.
Experience in designing and delivering complex Plat form architectures
Extensive experience with Python programming, Shell Scripting and Powershell Scripting
Identify and implement various automation solutions using scripting
Have worked on various product APIs to automate Admin functions.
Extensive knowledge and experience on setting up security using Active Directory, Azure AD and Ping federate.
Have worked on configuring OAuth, SAML configurations for SSO implementation
Experience is defining SDLC process and CICD process using Jenkins
Integrating Looker with a Git repo for code commits
Extensive knowledge and experience with platform governance and resiliency
Power BI Service architecture design and administration including but not limited to Azure and Power BI Administration, PBI Premium Capacity Administration and extensive knowledge of Power BI Premium Service as a whole and how to troubleshoot and find opportunities for automation to streamline the day-to-day Operations of the platform.
Experience with Looker Setup and Administration</div>

Looker & Quicksight Admin

Discover Health Coverage LLC

Job Summary: We are seeking a dynamic Sales Advisor to join our team. The ideal candidate will highly energetic and disciplined, possess excellent communication skills, and thrive in a customer-oriented environment.Responsibilities: - Develop and maintain relationships with new and existing clients - Collaborate with the sales team to achieve sales goals - Provide product knowledge and plan presentations to potential clients - Analyze sales data to optimize strategies and identify areas for improvement - Manage key accounts and ensure client satisfactionExperience: - Proficiency in Microsoft Word and other relevant software - Strong leadership skills with the ability to motivate and guide a team - Exceptional customer service skills - Ability to analyze data and make informed decisions - Excellent communication and organizational abilitiesThis position offers competitive compensation, opportunities for career growth, and a dynamic work environment. If you are a results-driven individual with a passion for sales, we invite you to apply for the Sales Advisor position.Job Type: Full-timePay: $75,242.60 - $95,937.32 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Tampa, FL 33610 (Preferred)</li></ul>Work Location: In person

Medical Sales Advisor

Philip Morris International

<div>Manager, Performance Realization - Tampa, FL 
Be a part of a revolutionary change! 
At Philip Morris International (PMI), we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future. 
With huge change, comes huge opportunity. So, if you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 
Our success depends on people who are committed to our purpose and have an appetite for progress. 
Position Overview:
We are seeking a highly motivated Manager - Performance Realization to lead our efforts in achieving business and commercial success for PMI's smoke-free product portfolio. 
As a vital member of our team, you will collaborate with various departments within our commercial function, focusing on both IQOS and ZYN brands. Reporting directly to the Sr. Manager Consumer &amp; Portfolio Intelligence, you will spearhead a consumer-centric approach that is essential to our company's vision for a smoke-free future. 
In this role, you will have the autonomy to lead, plan, and implement market research studies to track performance of our brands among legal age nicotine users, connecting the dots with business needs to drive our consumer-centric agenda. You will play a crucial part in shaping our smokefree products portfolio strategy, contributing to the innovative and forward-thinking culture of our organization. 
We take pride in fostering an environment where your ideas are valued and your growth is encouraged. Join us in making a significant impact and be a part of a team that is dedicated to making a difference in the world. 
Your Day to Day:<ul><li>
Drive business decision-making by translating consumer, brand, and market insights into clear, actionable recommendations that shape strategy and commercial outcomes.</li><li>
Own the diagnosis of brand and category performance by identifying key drivers of growth&mdash;and framing the &ldquo;so what&rdquo; for the business.</li><li>
Build integrated, real-time view of consumer performance signals that fuels end-to-end Insights ecosystem.</li><li>
Embed agile and innovative research approaches to accelerate learning cycles, ensuring insights are delivered at the speed and flexibility required by the business.</li><li>
Lead end-to-end research projects&mdash;from defining business questions and shaping proposals to writing/reviewing questionnaires, managing fieldwork, and synthesizing outputs into clear, decision-ready recommendations.</li><li>
Leverage complex data sources (primary, syndicated, and behavioral) to uncover insights, quantify impact, and provide evidence-based guidance to stakeholders.</li><li>
Create compelling, story-driven narratives and visualizations that clearly communicate insights, influence stakeholders, and drive business action across functions and seniority levels.</li><li>
Work closely with data product teams to build dashboards and enable easy access to data &amp; insights</li></ul> 
Who we're looking for:<ul><li>
Bachelor's Degree in Business, Sociology, Psychology, Statistics, Marketing or Research</li><li>
Minimum 5+ years of experience in consumer insights &amp; data analytics within CPG or consumer research agency</li><li>
A true team player who thrives in a fast-paced, entrepreneurial environment and possesses expertise in consumer research methodologies and processes. Capable of coordinating with research partners from drafting briefs to finalizing contracts and managing projects effectively.</li><li>
Extensive knowledge and proven application of a wide range of quantitative and qualitative research initiatives and methodologies to address business objectives, including survey development and execution, segmentation, advertising effectiveness, longitudinal panel research, usage &amp; attitude studies, ethnographies, focus groups, in-depth interviews, brand tracking, and product research.</li><li>
Curiosity-driven mindset to data exploration &amp; pattern recognition, able to translate complex data patterns into clear, actionable insights</li><li>
Exceptional written and verbal communication skills, with experience presenting to diverse audiences. You are articulate, engaging, and capable of bringing your stories to life with clear and actionable recommendations.</li><li>
Entrepreneurial and results-driven mindset, adept at aligning top-down, cross-functional, and market priorities, analyses, and insights.</li><li>
Experienced in managing research vendors to deliver high-quality work on time and within budget.</li><li>
Experienced in building dashboards</li><li>
Advanced proficiency in Microsoft Office applications.</li><li>
Expertise in modeling &amp; analytics to uncover drivers of consumer behavior</li><li>
Ability to work collaboratively in a team environment and adapt to changing business needs.</li><li>
Willingness to travel as required.</li><li>
Fluent in English
</li><li>Legally authorized to work in the U.S.</li></ul> 
Annual Base Salary Range: $104,000 - $130,000 
What we offer<ul><li>
We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!</li><li>
We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.</li><li>
Seize the freedom to define your future and ours. We&rsquo;ll empower you to take risks, experiment and explore.</li><li>
Be part of an inclusive, diverse culture where everyone&rsquo;s contribution is respected; Collaborate with some of the world&rsquo;s best people and feel like you belong.</li><li>
Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.</li><li>
Take pride in delivering our promise to society: To improve the lives of millions of smokers.</li></ul> 
PMI is an Equal Opportunity Employer. 
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees. 
PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI&rsquo;s affiliates first entered the U.S. market following the company&rsquo;s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match &ndash; a leader in oral nicotine delivery &ndash; creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI&rsquo;s IQOS electronically heated tobacco devices and Swedish Match&rsquo;s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com 
#PMIUS #LI-ES1</div>

Manager Performance Realization

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