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Quality Resource

Pay: Rs50,000.00 - Rs 90,000.00 per monthJob description:Quality Resource (PVT) LTD is a Multinational Digital Marketing Agency with years of expertise in inbound digital marketing, web analytics, and optimization. As an ISO-certified company, we prioritize quality and performance. We thrive on creativity, data-driven strategies, and a passion for helping businesses succeed locally.Salary Slab: 50,000/- - 90,000/-Shift Timings: 6:00 pm till 3:00 am (Night shift)Working Days: Monday - FridayLocation: Gulberg-III, LahoreRole Overview:We are seeking an experienced System &amp; Network Administrator to join our IT/Network Infrastructure. This role is responsible for managing, optimizing, and securing our network infrastructure and systems, ensuring high availability and performance across the organization.Key-Responsibilities:Provide users with technical support for computer problems.Install and support LANs, WANs, Network segments, Internet, and Intranet systems.Ability to configure and solve all levels of network &amp; security problems in real time, including communication/network troubleshooting, PC and network configuration, VPN, URL filtering, operating systems, and browser-related issues.Maintain and troubleshoot Fiber Optic and Point-to-Point Wireless Links (P2P).Manage Network tasks including deployment/switching and Routers.Established Network Infrastructure including Network Layer, Access Layer, VTP, VVTP, SVTP Domain. etc.Can be able to deal with and resolve call issues like voice management.Implement and maintain security protocols, including firewalls, intrusion detection/prevention systems, and VPNs.Should be able to install, configure &amp; troubleshoot.Ensure All the devices are on UPS and the backup time of UPS is sufficient.Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Monitor IT Hardware performance.Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.Plan, coordinate, and implement network security measures to protect data, software, and hardware.Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Must be able to deal with more than 300 systems.Required Skills &amp; Qualifications:Bachelor's degree in Information Technology, Computer Science, or a related field. (Masters would be considered a plus)Preferred Certifications: Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP), Microsoft Certified Systems Engineer (MCSE).Minimum of 2-3 years of work experience in system and network administration.Experience managing IT infrastructure projects.Experience in securing network systems, managing firewalls, and setting up encryption and VPN services.Extensive knowledge of network protocols (TCP/IP, DNS, DHCP, HTTP/S, etc.).Proficiency in network hardware (routers, switches, firewalls, load balancers) and monitoring tools.Should have an understanding of the Windows Servers, Active Directory, group policy, DHCP, and DNS.Should be able to install Windows and Software etc.Should have experience with virtualization platforms such as Hyper-V and ESXi.Should be able to install Local and Network printers.Should know IP Addressing, and SubnettingPerks &amp; Benefits:Monthly &amp; Annual BonusesEOBIGratuityAnnual Paid LeavesFood &amp; Free Parking FacilityAnnual Trips/Recreational ActivitiesMedical InsuranceTimings: 6:00 PM to 3:00 AM (Monday to Friday)Location: Gulberg II, LahoreJob Type: Full-timeAbility to commute/relocate:Lahore: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor's (Preferred)Experience:System Network Support: 3 years (Preferred)Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>How many Years of Experience you have with Networking ? </li><li>Are you comfortable working for an onsite role in Night Shift ?</li><li>What's Your Current Salary? </li></ul>Work Location: In person

Network Support Administrator

Medical Billing Diploma Program - Riphah International University

<div>
 Job Description (
 
 total positions: 1, posted on: Sep 12, 2025
 
 )
 
 
 You will provide comprehensive technical support to staff, employees, and students at Riphah International University. This includes troubleshooting hardware and software issues, assisting with network connectivity, and ensuring timely resolution of IT-related problems. The role is crucial in maintaining a seamless IT experience across the university\'s campuses.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
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 Technical Support: Respond to IT support requests from staff, employees, and students via the helpdesk system, email, or in-person.
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 Diagnoses and troubleshoot issues related to hardware, software, printers, and peripherals.
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 Assist users with software installations, updates, and configurations.
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 Network Support: Ensure network connectivity across university campuses by troubleshooting LAN/WAN issues.
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 Configure and manage network devices, including routers, switches, and access points.
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 User Training and Assistance: Provide guidance to users on IT policies, tools, and best practices.
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 Assist in onboarding new staff and students by setting up accounts and ensuring access to university systems.
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 System Maintenance: Perform routine maintenance on computers, printers, and other IT equipment.
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 Monitor system performance and escalate critical issues to senior IT staff.
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 Helpdesk Management: Log and track all support tickets in the university\'s helpdesk system.
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 Ensure timely closure of tickets and provide regular updates to users.
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 Documentation: Maintain detailed records of IT assets, support activities, and technical procedures.
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 Update knowledge base articles to assist users with self-service solutions.
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 Collaboration: Work closely with the IT team to resolve complex issues and implement IT projects.
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 Provide support during university events, conferences, and exams as required.
 
 
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 </ul>
 
 Job Skills And Competencies
 
 
 
 <ul>
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 Technical Proficiency: Knowledge of Windows, macOS, and Linux operating systems, along with common office productivity tools like MS Office 365.
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 Networking Skills: Understanding TCP/IP, DNS, DHCP, and basic network troubleshooting.
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 Problem-Solving: Ability to identify issues, propose solutions, and resolve them effectively.
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 Communication: Strong verbal and written communication skills to explain technical concepts to non-technical users.
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 Customer Service: Excellent interpersonal skills to handle user queries with patience and professionalism.
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 Time Management: Ability to prioritize tasks and manage workload effectively.
 
 
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 </ul>
 
 Job Requirements
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.
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 1-2 years of experience in IT support or a similar role (fresh graduates with relevant internships may also apply).
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 Certifications such as CompTIA A+, Network+, or Microsoft Certified: Fundamentals are a plus.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 IT Service Delivery, IT Solutions, Network Security Administration,
 
 
 
 Industry
 
 
 
 Education/Training
 
 
 
 Category
 
 
 
 Computer Networking
 
 
 
 Job Type
 
 
 
 Full Time/Permanent ( First Shift (Day) )
 
 
 
 Gender
 
 
 
 No Preference
 
 
 
 Minimum Education
 
 
 
 Bachelors
 
 
 
 Degree Title
 
 
 
 Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.
 
 
 
 Career Level
 
 
 
 Entry Level
 
 
 
 Required Experience
 
 
 
 1 Year - 2 Years(experience in IT support or a similar role (fresh graduates with relevant internships may also apply))
</div>

IT Support Engineer

IGET Solutions PVT Ltd

Let's shine by joining IGET SOLUTIONS PVT LTD.Key Responsibilities<ul><li>Provide first-level technical support to staff for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computer systems, printers, scanners, and other IT equipment.</li><li>Support the setup and maintenance of LAN, WAN, Wi-Fi, and other network systems.</li><li>Troubleshoot system and application problems, both remotely and on-site.</li><li>Assist in maintaining IT asset inventory (hardware, software licenses, accessories).</li><li>Ensure systems are regularly updated with security patches and antivirus protection.</li><li>Support email accounts, user access, and password resets.</li></ul>Salary: Up to 30,000. Location: Location: 1st Floor, Plaza # 12, Hadi heights, Canal Gardens Main Rd, DD-Block Dd Block Sector D Bahria Town-Lahore. Timings: 5:00 PM-2:00AM.Job type: Full time.Job Type: Full-timeWork Location: In person

IT Assistant--Bahria Town

Let's shine by joining IGET SOLUTIONS PVT LTD.Key Responsibilities<ul><li>Provide first-level technical support to staff for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computer systems, printers, scanners, and other IT equipment.</li><li>Support the setup and maintenance of LAN, WAN, Wi-Fi, and other network systems.</li><li>Troubleshoot system and application problems, both remotely and on-site.</li><li>Assist in maintaining IT asset inventory (hardware, software licenses, accessories).</li><li>Ensure systems are regularly updated with security patches and antivirus protection.</li><li>Support email accounts, user access, and password resets.</li></ul>Salary: Up to 30,000. Location: Location: 1st Floor, Plaza # 12, Hadi heights, Canal Gardens Main Rd, DD-Block Dd Block Sector D Bahria Town-Lahore. Timings: 5:00 PM-2:00AM.Job Type: Full-timeWork Location: In person

IT Assistant-Bahria Town

Msq Developers

We are looking for IT Support Executive, with exceptional problem solving and communication skills. The individual would be responsible to provide technical support.<ul><li>Good knowledge of troubleshooting network &amp; system issues</li><li>Installing and configuring computer hardware, software, systems, networks, printers, Networking, and Microtech.</li><li>Monitoring and maintaining computer systems and networks.</li><li>Responding in a timely manner to service issues and requests.</li><li>Providing technical support across the company.</li><li>Setting up accounts for new users.</li><li>Repairing and replacing equipment as necessary.</li><li>Testing new technology.</li><li>Ability to handle Networks &amp; Servers, configuring backup servers</li><li>Possibly&#8239;training junior staff</li></ul>Shift timing : 5pm to 2am (on-site job)Location: DHA Phase 8, LahoreJob Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Support Executive

Cybernet Internet Services Pvt. Ltd.

About UsCybernet, a part of the Lakson Group of Companies, is Pakistan&rsquo;s largest FTTX provider, with over 25 years of unparalleled services. The company focuses on providing specialized end-to-end connectivity solutionsto its enterprise and broadband customers nationwide, as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haulinfrastructure to enable nationwide connectivity. We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore), the Middle East (Oman, UAE), andEurope (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.SummaryWe are looking for a reliable and organized Cable Technician to join our team and install data and voice cables that connect our FTTH equipment/products to customer premises.Cable Technician responsibilities include digging and setting ground cables, working on poles, and installing equipment as needed.Ultimately, you will work with other Cable Technicians to ensure our customers have access to the services they need.Responsibilities<ul><li>Complete installation of infrastructure of fibre optic cable till the distribution box</li><li>Installing televisions, cables, routers, and IT devices</li><li>On-the-spot complaint handling</li><li>Assisting Splicer during Fiber Distribution Terminal (FDT) and Distribution Box (ADT)</li><li>Laying and handling of 2-fiber, 6-fiber, 12-fiber and 24-fiber cable</li><li>Working with GPON technology among others</li><li>Effective response to service disruption events and ensure timely restoration.</li><li>Troubleshooting issues with the cable network</li><li>Repairing cable poles and towers</li><li>Ensuring all cables are neatly tied and bundled according to safety regulations</li></ul>&middot; Completing paperwork such as timesheets, checklists, vehicle inspection reports, and service ordersRequirements&middot; Diploma of Associate Engineer (DAE) or Intermediate (complete)&middot; Age bracket below 30 years&middot; Familiar with GPON technology&middot; Must be familiar with Splicing machine, Optical Power Meter, PON Meter, and OTDR.&middot; Ability to satisfy the customer by performing testing and troubleshooting&middot; One-to-two-year experience will be preferred&middot; Fresh with relevant educational background (capacity will be enhanced)&middot; Self-motivated with a results-driven approach.&middot; Integrity and honesty&middot; Self-motivated with a results-driven approach. Fast learner and passion for sales&middot; Familiar with the use of safety equipment and tools.&middot; To Maintain toolkits/equipment/test gears etc.What We Offer<ul><li>Market competitive compensation package.</li></ul><ul><li>Medical coverage for employees and their families.</li></ul><ul><li>Festival bonuses.</li></ul><ul><li>A culture of diversity, inclusion, and respect for each other.</li></ul>A team that continuously works towards mutual development and successJob Type: Full-timeWork Location: In person

Cable Technician (Lahore)

ibex. Pakistan

<div>
 Product Support Technicians are information technology (IT) professionals who provide technical support to internal/external users and clients as required. The Product Support Technician will be required to solve basic technical problems and provide support to resolve network, systems and software relating issues/requests. The goal is to make sure that customer experience value is maintained to meet the organizational goals.
 
 
 
 Qualifications
 
 
 
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 Bachelor&rsquo;s or above Degree in Information Technology, Computer Science or related field
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 Experience in ServiceDesk, Access, Incident, Change, Problem Management and IT Infrastructure will be preferred
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 Excellent verbal and written communication skills
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 Technical writing skills
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 Problem-solving maven adept at quickly dissecting an issue into its component parts and identifying the root cause or opportunity
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 Excellent prioritization skills - ability to multi-task and work well under pressure and adjust work accordingly, often against tight deadlines and without continued direct supervision
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 ServiceDesk/CRM/ITSM tools experience preferred
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 Ability to comprehend Native North American, British or Neutral Language Accents
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 High energy, self-starter with bias for action and sense of urgency to deliver results
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 Basic knowledge of ITIL Framework
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 Knowledge of fundamental operations of relevant software, hardware and other equipment
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 Attentive to customer concerns and render services with positive attitude
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 Proactively identifying process improvement opportunities and ability to communicate to the management with evidence and data
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 Available to work in Flexible shift timings
 
 
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 </ul>
 
 Responsibilities
 
 
 
 <ul>
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 Tackle issues and service requests reported via calls
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 Diagnose and resolve issues and requests, reported through emails
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 Carefully follow through the email threads and manage them in Outlook shared mailbox
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 Respond with proficient technical writing skills
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 Accurately maintaining the log and track of reported issues and requests via unique tickets
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 Assignment of tickets to correct teams
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 Ensure completing the cycle of tickets (open to end)
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 Managing/troubleshooting user accounts, user-permissions, ceasing user accounts and rights on corporate resources by applying group policies
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 Troubleshooting Level-1 (preliminary diagnosis) of issues on Windows and Mac OS
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 Dealing with minor Microsoft Outlook issues and providing support to users with email configuration settings on the exchange
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 Providing/troubleshooting VPN services for remote users
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 Providing onsite and remote help using VNC/Team Viewer utility
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 Dealing with desktop support issues i.e. Application issues (Microsoft Office applications, client provided applications, in-house developed applications), ensuring and applying essential updates &amp; fixes
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 Basic knowledge of Networks (IP related issues, router/hub/switch related issues, using network commands to troubleshoot, ping, nslookup, ipconfig, tracert, circuits, topologies, routing protocols)
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 Windows/Linux/Mac OS multiple flavors basic knowledge (Windows Server edition/Win 10/Ubuntu/Monterey etc.)
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 </ul>
</div>

Customer Services Specialist

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