ecommerce specialist

it specialist

molecular sales & application specialist Jobs in Islamabad

molecular sales & application specialist

noc engineer

o2c analyst

o2c specialist

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
The O2C Analyst (Order-to-Cash) is responsible for supporting receivables operations including invoicing, collections follow-ups, queue management and account reconciliation to ensure accurate customer balances and timely cash inflows. The role involves actively tracking outstanding invoices, resolving billing and payment discrepancies, and maintaining clean and up-to-date customer accounts. 
What you&rsquo;ll do as an O2C Specialist (Order-to-Cash): 
Employees employed in the role of O2C Specialist (Order-to-Cash) shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Proactively manage and follow up on high complexity accounts &amp; overdue customer invoices, driving collections through structured, policy‑compliant communication via email and phone</li><li>
Investigate, analyze, and resolve billing disputes related to pricing variances, deductions, short payments, and invoicing errors, ensuring timely and well-documented resolution</li><li>
Review and release sales orders held in the credit queue, validating credit limits, approvals, contractual terms, and required documentation in line with credit and compliance policies</li><li>
Perform cash application activities, ensuring customer receipts are accurately applied to invoices and discrepancies are investigated and resolved</li><li>
Conduct detailed customer account reconciliations and clear open, aged, or mismatched balances to maintain accurate AR records</li><li>
Monitor Accounts Receivable aging trends, focusing on reduction of overdue and high‑risk receivables through targeted follow‑up and escalation</li><li>
Track, research, and resolve short payments, deductions, and unapplied cash items in coordination with Sales, Billing, Cash Application, and other internal teams</li><li>
Serve as a point of contact for customer AR inquiries, partnering with Sales and cross‑functional stakeholders to resolve issues impacting invoicing, payments, and collections</li><li>
Maintain complete and accurate documentation of customer communications, actions taken, approvals, and resolutions within the ERP/CRM systems</li><li>
Take ownership of complex disputes, escalations, and long‑outstanding receivables, ensuring appropriate escalation, risk visibility, and resolution strategies are applied</li><li>
Support compliance, audit, and internal control requirements by ensuring adherence to standard operating procedures, segregation of duties, and documentation standards</li></ul>
What you will bring to the team:
Requirements<ul><li>
3 &ndash; 4 years of experience in Accounts Receivable / O2C</li><li>
Strong experience handling:
<ul><li>Collections and follow-ups
</li><li>Customer disputes and payment issues
</li></ul></li><li>Ability to manage overdue balances and escalation cases
</li><li>Understanding of AR aging and payment behavior
</li><li>Experience working with ERP systems
</li><li>Strong communication and follow-up skills
</li></ul>Education<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business Administration (Finance preferred), or an equivalent field
</li></ul>Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
#LI-SY1</div>

O2C Specialist

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
The O2C Lead (Order-to-Cash) is responsible for managing receivables performance while handling key customer accounts, credit queues management, bank management and supporting the team. The role focuses on resolving escalations, improving collection outcomes, and ensuring receivables are actively monitored and controlled. 
What you&rsquo;ll do as an O2C Lead (Order-to-Cash): 
Employees employed in the role of O2C Lead shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Manage a portfolio of key customer accounts and oversee complex, high‑risk collection cases to mitigate exposure and support cash‑flow objectives</li><li>
Ensure adherence to approved Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) for sales orders in credit queues, including timely review and release</li><li>
Act as the primary escalation point for critical customer, payment, and internal O2C issues, owning resolution of high‑impact disputes and delays</li><li>
Review cash application activities and validate the accuracy of customer account balances, ensuring discrepancies are identified and resolved promptly</li><li>
Monitor Accounts Receivable aging and lead targeted actions to reduce overdue, aged, and high‑value balances</li><li>
Prepare, review, and lead weekly AR Aging discussions with collections team members, providing direction, accountability, and follow‑up on action plans</li><li>
Guide, coach, and support team members on effective collections strategies, dispute handling, and professional customer communications</li><li>
Review customer follow‑ups and collection activities to ensure consistency, quality, and compliance with collections policies</li><li>
Partner closely with Sales, Operations, PMO, and cross‑functional &amp; regional teams to resolve disputes, remove payment barriers, and improve collection outcomes</li><li>
Identify recurring delays, dispute drivers, and process inefficiencies within the O2C cycle, and support continuous improvement initiatives</li></ul>
What you will bring to the team:
Requirements<ul><li>
3 &ndash; 5 years of experience as Lead Accounts Receivable / O2C
</li><li>Strong experience of managing:
<ul><li>Customer collections
</li><li>Dispute handling
</li></ul></li><li>Ability to handle escalations and complex customer scenarios
</li><li>Experience supporting or guiding team members
</li><li>Understanding of AR aging and collections behavior
</li><li>Experience working with ERP systems
</li></ul>Education<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business Administration (Finance preferred), or an equivalent field
</li></ul>Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
#LI-SY1</div>

O2C Lead

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
The O2C Analyst (Order-to-Cash) is responsible for supporting receivables operations including invoicing, collections follow-ups, queue management and account reconciliation to ensure accurate customer balances and timely cash inflows. The role involves actively tracking outstanding invoices, resolving billing and payment discrepancies, and maintaining clean and up-to-date customer accounts. 
What you&rsquo;ll do as an O2C Analyst (Order-to-Cash): 
Employees employed in the role of O2C Analyst (Order-to-Cash) shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Monitor open customer invoices and maintain accurate, up-to-date Accounts Receivable aging reports</li><li>
Review and release sales orders held in the credit queue, ensuring all credit, compliance, and documentation requirements are met</li><li>
Manage and resolve O2C-related cases raised through CE/CRM systems within defined SLAs</li><li>
Generate, review, and validate customer invoices to ensure accuracy of pricing, quantities, tax, and billing terms</li><li>
Perform regular customer account reconciliations and investigate discrepancies between internal records and customer statements</li><li>
Proactively follow up on outstanding receivables through structured communication, including emails and phone calls</li><li>
Investigate billing disputes, short payments, and unapplied cash, and coordinate timely resolution with relevant stakeholders</li><li>
Maintain accurate customer account records, notes, and support documentation within the ERP/AR system</li><li>
Collaborate closely with internal teams such as Sales, Operations, and PMO to resolve order, billing, and payment discrepancies</li><li>
Ensure all collection and account-management activities are properly documented to support audit, compliance, and reporting requirements</li></ul>
What you will bring to the team:
Requirements<ul><li>
1 &ndash; 2 years of hands-on experience in Accounts Receivable / O2C operations
</li><li>Practical experience with:
<ul><li>Customer invoicing and billing validation
</li><li>Account reconciliations
</li><li>Collections follow-ups
</li></ul></li><li>Ability to identify and resolve:
<ul><li>Billing discrepancies
</li><li>Short payments and unapplied cash
</li></ul></li><li>Working knowledge of AR aging and collections processes
</li><li>Experience working with ERP systems (Microsoft Dynamics, SAP, Oracle, NetSuite, etc.)
</li><li>Strong working knowledge of Excel (filters, basic formulas, tracking)
</li><li>Strong communication skills for customers and internal coordination
</li></ul>Education<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business Administration (Finance preferred), or an equivalent field
</li></ul>Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
#LI-SY1</div>

O2C Analyst

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
The Head of Transformation and Continuous Improvement for Finance &amp; Accounting Global Business Service Centre (GBSC) is a senior leadership role responsible for driving and sustaining the transformation of the GBSC&rsquo;s operational and organizational capabilities. The role sits at the heart of the One GBSC programme and is accountable for programme governance, process improvement, change management, and building a culture of continuous improvement across all three process towers.
This is a high-visibility, high-impact role working directly with the VP Finance and Accounting and tower leadership to translate strategic intent into tangible, measurable outcomes.
What you&rsquo;ll do as a Head of Transformation &amp; CI: 
Employees employed in the role of Head of Transformation &amp; CI shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transformation Programme Leadership<ul><li>
Lead the end-to-end delivery of the One GBSC transformation programme, including the People Squad and Build Stream pillars</li><li>
Own the programme governance framework, including milestones, risk registers, RAID logs, and executive reporting</li><li>
Manage interdependencies across workstreams and ensure coherent, joined-up delivery</li><li>
Prepare and present programme updates to senior stakeholders including the VP and US-based leadership</li></ul>
Process Excellence and Continuous Improvement<ul><li>
Drive a structured CI agenda across P2P, O2C, R2R and other finance and accounting towers, utilising Lean, Six Sigma, or equivalent methodologies</li><li>
Identify, scope, and prioritise improvement opportunities based on data, stakeholder input, and strategic priorities</li><li>
Establish and embed SOP governance across all towers, ensuring documentation standards are consistently maintained and externally shareable</li><li>
Define and track key performance indicators to measure process maturity uplift over time</li></ul>
Change Management and Stakeholder Engagement<ul><li>
Lead change management activity across the GBSC, ensuring transformation initiatives are adopted effectively by operational teams</li><li>
Partner with tower heads and Senior Managers to embed new ways of working</li><li>
Act as a bridge between the GBSC leadership team and frontline delivery, ensuring clarity of direction and two-way communication</li><li>
Support headcount migration and transition planning between geographies where required</li></ul>
Capability and People Development<ul><li>
Work alongside the People Squad to identify capability gaps and support the design of learning and development interventions</li><li>
Contribute to the GBSC&rsquo;s leadership pipeline by mentoring and developing high-potential staff</li><li>
Support the recruitment and onboarding of transformation and CI talent into the team</li></ul>
Governance and Reporting<ul><li>
Maintain a transformation programme office (TPO) function, producing clear and accurate reporting for internal and external stakeholders</li><li>
Ensure all transformation activity is aligned to Zones&rsquo; broader Finance and Accounting strategic objectives</li><li>
Support business case development for transformation initiatives, including cost-benefit modelling and ROI analysis</li></ul>
 Person Specification
Essential<ul><li>
Significant experience in a transformation, continuous improvement, or shared services leadership role, ideally within a Finance and Accounting or GBS/BPO environment</li><li>
Demonstrable track record of delivering large-scale, multi-workstream change programmes</li><li>
Strong process improvement credentials, with working knowledge of Lean, Six Sigma, or equivalent frameworks (Green Belt or above preferred)</li><li>
Excellent stakeholder management and communication skills, with the ability to engage credibly at VP and C-suite level</li><li>
Experience developing and embedding SOPs, governance frameworks, and performance measurement systems</li><li>
Strong analytical and problem-solving capability, with comfort working in ambiguous, fast-moving environments</li><li>
Prior experience working in or with a shared services centre environment</li></ul>
Desirable<ul><li>
Exposure to P2P, O2C, R2R and other finance and accounting process environments</li><li>
Experience managing cross-functional or multi-tower programmes</li><li>
Formal change management qualification (e.g. Prosci, APMG Change Management)</li><li>
Project management certification (e.g. PMP, PRINCE2, MSP)</li><li>
Prior experience in a US-headquartered multinational or technology company</li></ul>
 What We Offer<ul><li>
A pivotal leadership role at the centre of a high-profile, group-level transformation programme</li><li>
Direct access to and sponsorship from the VP Finance and Accounting</li><li>
The opportunity to shape and build the transformation function from the ground up</li><li>
A collaborative, high-performing culture within a rapidly growing global organisation</li><li>
Competitive compensation commensurate with experience</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
#LI-SY1</div>

Head of Transformation & CI

Standard High School & College

Job Title: Medical Billing and Credentialing Specialist Company: Deosai Medical Services Location: I-8, Islamabad (On-site) Job Type: Full-time Reports To: Medical Billing and Credentialing ManagerJob Summary:The Medical Billing and Credentialing Specialist at Deosai Medical Services is responsible for overseeing all billing processes and managing provider credentialing. The role ensures timely and accurate submission of claims to insurance companies while verifying the credentials of healthcare providers to maintain compliance with regulatory standards. This specialist will work closely with providers, insurance companies, and internal teams to optimize billing accuracy and ensure proper credentialing.Key Responsibilities:Billing:<ul><li>Submit and process medical claims to insurance companies in compliance with all regulations.</li><li>Ensure accuracy in coding (CPT, ICD-10, HCPCS), modifiers, and documentation before submission.</li><li>Follow up on denied or rejected claims and manage appeals as necessary.</li><li>Track and resolve outstanding accounts receivables.</li><li>Send out patient bills, handle inquiries, and process payments.</li><li>Maintain accurate patient and insurance records</li></ul>Credentialing:<ul><li>Manage credentialing and re-credentialing processes for healthcare providers.</li><li>Ensure all providers comply with state and federal regulations, including licenses and certifications.</li><li>Complete and submit credentialing applications to insurance carriers and healthcare organizations.</li><li>Track credentialing status and resolve any delays or discrepancies.</li><li>Maintain up-to-date provider contracts, credentialing records, and licensing.</li></ul>Compliance &amp; Reporting:<ul><li>Stay updated on billing and credentialing regulations to ensure compliance.</li><li>Generate reports on billing and credentialing activities.</li><li>Assist with internal audits to ensure adherence to best practices and regulations.</li></ul>Collaboration:<ul><li>Coordinate with healthcare providers to gather necessary documentation for billing and credentialing.</li><li>Collaborate with insurance companies to resolve claims and credentialing issues.</li><li>Work with finance and administrative teams to improve the revenue cycle.</li></ul>Qualifications:<ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in healthcare administration, business, or related field preferred.</li><li>Proficiency in the English language</li></ul>Experience:<ul><li>2+ years of experience in medical billing, coding, and credentialing.</li><li>Strong knowledge of billing practices, insurance regulations, and credentialing procedures.</li><li>Experience with medical billing software and EHR systems (e.g., Epic, Kareo, AdvancedMD).</li></ul>Skills:<ul><li>Knowledge of CPT, ICD-10, and HCPCS coding standards.</li><li>Familiarity with Medicare, Medicaid, and commercial insurance billing processes.</li><li>Strong organizational skills and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite (Excel, Word).</li></ul>Job Type: Full-timeWork Location: In person

Medical Billing and Credentialing Specialist

BIT Technologies

Bit Technologies offers a complete solution for your digital needs, including web development, social media marketing, SEO, graphic designing, and content writing. Our social media experts help increase sales through digital marketing and software solutions. We aim to deliver comprehensive and effective digital strategies tailored to meet the unique requirements of each client.Role DescriptionThis is a full-time on-site role for a Search Engine Optimization (SEO) Specialist, located in Islamabad. The SEO Specialist will be responsible for conducting keyword research, performing SEO audits, implementing on-page SEO techniques, and building quality backlinks. The role also involves analyzing web analytics data to optimize and improve website performance.Qualifications<ul><li>Strong skills in Keyword Research and SEO Audits</li><li>Experience of Atleast 2 Years is Must.</li><li>This job post is not for Begginers.</li><li>Proficiency in Link Building and On-Page SEO techniques</li><li>Experience with Web Analytics tools and data analysis</li><li>Have ranked some keywords or Websites Previously.</li><li>Excellent analytical and problem-solving skills</li><li>Ability to work independently and meet deadlines</li><li>Experience in digital marketing is a plus</li><li>Bachelor's degree in Marketing, Computer Science, or a related field</li><li>Availability to join Physical office in Islamabad E11</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Job titleSearch Engine Optimization Specialist (SEO, AEO)

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Operations Specialist &ndash; Renewals will be responsible for compilation and delivery of assigned operational tasks related to software renewal business. Timeliness, accuracy, and completeness is key. This candidate needs to be able to communicate to multiple people internal and external to the organization. The Operations Specialist needs a keen eye for detail, a passion for process improvement and the ability to think critically in ambiguous situations. 
What you will do as an Operations Specialist - Renewals:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.<ul><li>
Candidate must be proficient in Excel, PowerPoint, Word, and Outlook</li><li>
Dynamics 365 and ServiceNow experience are a plus</li><li>
Software licenses life cycle understanding
</li><li>Able to communicate professionally and clearly through all communication forums (Microsoft Teams, email, and phone)</li><li>
Responsible for managing renewal opportunities for software, cloud subscriptions, and maintenance contracts 90 Days prior to expiration.</li><li>
Maintain timely rigor for operational processes</li></ul><ul><li>
Ability to analyze data and provide solutions and/or feedback<ul><li>
Ongoing maintenance of documented processes</li></ul></li><li>
Implement, develop, and maintain renewals operational processes to drive program success</li><li>
Ensure renewal opportunities are created, tracked, and followed up within defined timelines</li></ul>
What you will bring to the team:
Employees employed in the role of &quot;Operations Specialist - Renewals&quot; shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making
EDUCATION/CERTIFICATION:
<ul><li>4-yr degree preferred but not required</li><li>
In-lieu of 4-yr degree equivalent education, certifications, training and work-related experience</li></ul> 
REQUIRED EXPERIENCE:
<ul><li>Strong customer service skills</li><li>
Excellent organization skills and process expertise</li><li>
Ability to meet aggressive deadlines</li><li>
Adaptability to an ever-changing work landscape</li><li>
Analytical with excellent problem-solving skills</li><li>
The ability to work independently and in a team environment</li><li>
The ability to work effectively across functions, levels and disciplines</li><li>
Strong verbal and written communication skills</li><li>
An analytical mind and inclination for problem-solving</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.</div>

Operations Specialist - Renewals

Explore 54+ O2c specialist in Islamabad this May. Find roles across top companies and apply now to boost your career.