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office coordinator

Mindgrub

<div>Mindgrub Technologies is an award-winning agency whose mission is to drive efficiency, growth, and ROI through AI and digital innovation. We leverage a deep understanding of technology and growth strategy to deliver multi-channel solutions for enterprise clients, with a strong focus on the energy and utilities sectors.
<h3 class="jobSectionHeader">
Position Overview</h3>

Mindhub is the coworking space within Mindgrub Technologies built around community, flexibility, and a high-quality member experience. We're looking for an Office Coordinator who will serve as the welcoming face of our space and help ensure everything runs smoothly day-to-day.

This role is ideal for someone who enjoys working with people, takes pride in staying organized, and naturally anticipates what needs to be done before being asked.
<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Member Experience &amp; Front Desk
<ul><li>Serve as the first point of contact, welcome members, guests, and prospective tenants with a friendly, professional presence</li>
<li>Answer phones, manage inbound emails, and route inquiries appropriately</li>
<li>Maintain a clean, organized, and welcoming front desk and common areas</li>
<li>Act as the primary day-to-day contact for tenants, ensuring a positive experience</li>
</ul></li></ul><ul><li>Tours, Sales Support &amp; Onboarding
<ul><li>Respond to coworking and conference room inquiries via email, phone, and walk-ins</li>
<li>Schedule and coordinate tours for prospective members, primarily with the Managing Director</li>
<li>Conduct tours when needed and confidently communicate offerings and pricing</li>
<li>Capture and organize prospect information and maintain accurate tracking</li>
<li>Gather all necessary details for new member agreements and coordinate with Managing Director to move prospects forward</li>
<li>Support onboarding by preparing for new tenant arrivals, including scheduling, communication, and setup</li>
</ul></li></ul><ul><li>Office Space &amp; Space Management
<ul><li>Keep the kitchen, caf&eacute;, and shared spaces fully stocked, clean, and organized throughout the day</li>
<li>Monitor conference rooms, schedule, reset, and maintain presentation-ready spaces</li>
<li>Handle incoming mail and packages and distribute to members</li>
<li>Submit and track maintenance requests and coordinate with property management as needed</li>
<li>Maintain office supplies, storage areas, and overall organization of the space</li>
</ul></li></ul><ul><li>Community &amp; Events
<ul><li>Help coordinate in-office events, meetings, and tenant experiences (set-up, breakdown, and logistics)</li>
<li>Contribute ideas to enhance the community experience and create a positive, engaging environment</li>
<li>Assist with communications to members (announcements, updates, etc.)</li>
</ul></li></ul><ul><li>General Administrative Support 
<ul><li>Use tools like Google Workspace Tools (Gmail, Sheets, Docs, Drive, etc.), Slack, and internal systems to stay organized and responsive</li>
<li>Assist with scheduling, small projects, and general administrative needs</li>
<li>Take initiative to identify gaps, anticipate needs, and keep operations running smoothly</li>
</ul></li></ul><ul><li>Business Development &amp; Membership Growth
<ul><li>Support and execute outreach campaigns to attract new members (email, social, local partnerships, and community engagement)</li>
<li>Identify and research potential member leads, including local businesses, startups, and entrepreneurs</li>
<li>Assist in developing and maintaining relationships with local organizations, partners, and referral networks</li>
<li>Track campaign performance and maintain organized records of outreach efforts and leads</li>
<li>Collaborate with the Managing Director to test new strategies for increasing occupancy and engagement</li>
<li>Represent Mindhub at local networking events or community opportunities when applicable</li>
</ul></li></ul><ul><li>Additional Responsibilities
<ul><li>Take on new tasks as business needs evolve</li>
<li>Collaborate with Mindhub and its sister company on occasional marketing initiatives</li>
</ul></li></ul><h3 class="jobSectionHeader">Who You Are</h3>
<ul><li>Highly organized and detail-oriented, you notice what others miss</li>
<li>Friendly, outgoing, and naturally welcoming with a strong hospitality mindset</li>
<li>Comfortable balancing multiple responsibilities in a fast-paced environment</li>
<li>Strong communicator with a polished and professional presence</li>
<li>Tech-savvy and comfortable learning new tools and systems quickly</li>
<li>Dependable, positive, and committed to creating a great experience for others</li>
<li>Able to lift and move items up to 20 lbs (such as office supplies, packages, and event materials) as needed</li>
</ul><h3 class="jobSectionHeader">Compensation</h3>
In-Person; 8:30am - 4:30pm ET, Monday through Thursday <ul><li>- beginning July 1st</li>
<li>$21.00 USD per hour</li>
<li>Base compensation will be determined based on a variety of factors including skills, education, certifications, and overall experience for this role.</li>
</ul>
Inclusivity without exception | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.

No phone calls or recruiters, please.

#LI-Remote</div>

Office Coordinator (contract)

MedStar Health

<div>About this Job: General Summary of Position 
Plans organizes and coordinates various department activities functions programs or events. Performs diversified administrative duties such as typing scheduling appointments record keeping database administration etc. Maintains statistical data and distribution as required. May coordinate the day-to-day administration of the department and interfaces with staff and public.
Primary Duties and Responsibilities 
<ul><li>
Answers telephone screens and routes calls takes messages and provides prompt and appropriate assistance to callers. Resolves problems/issues or directs callers to appropriate resources. Picks up opens and routes incoming mail and distributes correspondence and other material. Receives deliveries. May be required to transcribe minutes and take dictation. Performs all duties in timely accurate and confidential manner.</li><li>
Arranges/schedules meetings conferences seminars and other related activities for the department and supervisor. Maintains appointment calendars for assigned staff.</li><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.</li><li>
Investigates and resolves problems within scope of authority. Takes initiative to determine appropriate action and resolution of various day-to-day matters issues and projects within scope of authority. Exercises independent judgment with respect to real and potential problems and brings such matters to the attention of appropriate party with recommended action when appropriate.</li><li>
Manages the administrative function of the department. Plans organizes and coordinates special projects programs and/or events for the department. Coordinates the work of office staff with responsibility for workflow and outcome. Resolves problems to ensure efficient operation of the office. Collects and maintains statistics as needed.</li><li>
May assist in the selection training orienting and assignment of department staff. May assist with development of standards of performance management planning. May initiate or make recommendations for personnel actions. Maintains personnel records including licenses if applicable and prepares and submits personnel forms and processes job actions. Prepares and submits weekly payroll data sheets collects and distributes payroll checks and resolves payroll issues within the department.</li><li>
Monitors and orders supplies and requests maintenance of office equipment. Monitors work order request and acts as liaison with vendors and negotiates and resolves problems/issues. Recommends equipment replacement as needed and researches replacement options. Obtains/maintains contracts with maintenance/repair companies.</li><li>
Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.</li><li>
Participates in multidisciplinary quality and service improvement teams.</li><li>
Processes check requests travel requests invoices billing and purchase orders. Prepares weekly or monthly statistical reports of charges to department budget and investigate variances. Maintains accurate database and filing systems for the department.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED equivalent required or</li><li>
Associate's degree business courses preferred or</li><li>
administrative/secretarial training preferred
</li></ul>Experience<ul><li>
3-4 years Administrative/secretarial experience; transcription experience required and</li><li>
Medical office hospital or ambulatory setting preferred
</li></ul>Knowledge Skills and Abilities<ul><li>
Strong working knowledge of Microsoft Word Excel and Access software applications.</li><li>
Excellent verbal and written communication skills.</li><li>
Good problem solving customer service and time management skills.</li><li>
Transcription skills may be required.</li></ul>
This position has a hiring range of : USD $23.19 - USD $40.61 /Hr.</div>

Office Coordinator PRN

Kennedy Krieger Institute

Overview: 
The Administrative Services Coordinator I, provides comprehensive administrative and clerical support to the Social Work Department, including front office operations, records management, payroll and scheduling coordination, and documentation support. Assists with data entry and reporting for grant and funding requirements, supports staff compliance with documentation and safety procedures, and serves as a resource for basic technology, office equipment, and operational coordination to support clinical services and staff efficiency.
 
Responsibilities: 
1. Responsible for clerical and administrative tasks, including answering telephones, typing NBU screening documents and correspondences to parents, mail pick-up and delivery, filing, ordering and maintaining adequate supplies, and petty cash.
 2. Provides administrative support by assisting with the identification and location of policies and procedures related to areas of safety by the Social Work Department.
 3. Responsible for entering information in the National Information and Reporting Systems (NIRS) and communicating with clinical staff to obtain additional information that is needed for submission for Institute grant funding ; will present during monthly staff meetings the importance of reporting presentations to help ensure that the Institute will continue to obtain additional funding.
 4. Track staff attendance and updates the UKG payroll information on a bi-weekly basis.
 5. Prepare inpatient social work records/files for each admitted patient and provides verification to staff regarding discharge report tracking.
 6. Distribute adult consent fact sheet to patients through EPIC and collaborate with staff to ensure required documentation is obtained prior to initiation of services.
 7. Develop and maintain on-call schedule for weekend and after-hours staff.
 8. Provide basic computer consultation for inpatient staff and acts as coordinator while providing the Help Desk with assistances as needed.
 9. Provides basic office equipment maintenance and coordinates service requests when necessary.
 10. Support in implementation of site safety procedures by assisting clinical staff with planning and reviewing safety practices related to clinical care and supporting staff and patient safety initiatives.
 
Qualifications: 
EDUCATION: 
High School Diploma, General Educational Development (GED), or equivalent is required.
 
EXPERIENCE: 
Minimum 3 years of administrative support experience working in a healthcare setting is required.
 
Minimum pay range: USD $45,059.66/Yr. Maximum pay range: USD $75,603.63/Yr.

Administrative Services Coordinator - Social Work

<div>About this Job:

MedStar Health has a full-time, day shift opportunity for a surgical scheduler in our Vascular Surgery department located at MedStar Union Memorial Hospital. Experience in a surgical office is required and surgical scheduling experience is preferred. The Operative Scheduling Coordinator will schedule all elective surgical procedures for the practice, will function as a frontline point of contact for all physicians' offices and patients, and will exhibit excellent customer service and organizational skills.
Primary Duties and Responsibilities<ul><li>
Communicates effectively with physician(s) and physician's office staff and all customers to schedule surgical cases within the perioperative services.</li><li>
Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicating any needs for scheduling modification and development.</li><li>
Ensures the validity and efficiency of the schedule by careful checking of times procedures physicians (including the availability of anesthesiologists) x-ray films and old charts before the schedule is duplicated and distributed.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED and strong knowledge of medical terminology required</li></ul>
Experience<ul><li>
1 year experience in operating room or surgical office setting required</li></ul>
Licenses and Certifications<ul><li>
No special certification registration or licensure required</li></ul>
Knowledge Skills and Abilities<ul><li>
Excellent customer service skills.</li><li>
Problem-solving skills based on written departmental guidelines and criteria.</li><li>
Data entry skills.</li><li>
Working knowledge of word processing and spreadsheet software applications.</li><li>
Ability to work independently.</li></ul>
This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.</div>

Operative Scheduling Coordinator

<div>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.<div><div><div><div><div><div><div><div><div>
The workplace experience support specialist, under minimal to no direction, helps deliver the office location workplace experience for colleagues. This position is responsible for supporting daily office operations, such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.
The workplace experience support specialist provides best-in-class hospitality experiences for internal and external clients. In tandem with the workplace experience support supervisor or manager, ensures the location is safe, well-maintained and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards and also the ordering and replenishing of office supplies. Assist with any office moves/remodels as needed. Also, provides assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed.
The workplace experience support specialist supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience.
Essential Duties<ul><li>
Coordinate with building management to maintain information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, and special requests for our space and maintenance issues.</li><li>
Reconcile monthly billing of parking and extra services provided by the landlord.</li><li>
Perform daily walk-throughs of the location and follow up on maintenance issues raised by the workplace experience support supervisor/manager or others within the location.</li><li>
Leverage and deliver on services and procedures outlined in the workplace experience support playbook.</li><li>
Request bids from internal resources, building maintenance and outside vendors and contractors for any work or service that needs to be performed in the location and provide it to the location supervisor/manager for review and selection.</li><li>
Coordinate maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.</li><li>
Audit the service invoices for accuracy and submit to accounts payable for processing.</li><li>
Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.</li><li>
Determine if supplies should be purchased directly from an approved vendor or research other vendors to ensure cost efficiency to stay within budget.</li><li>
Maintain vendor relationships, processes payments and track total spend.</li><li>
Ensure that all supplies are ordered in compliance of national programs.</li><li>
Review charges on firm-issued purchasing card for accuracy and reconcile in a timely manner.</li><li>
Review employee logs regularly to prepare for new hires, transfers or departures.</li><li>
Assist with new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.</li><li>
Work with workplace experience support supervisor/manager/HR relating to employee terminations to deactivate/collect access badges and any other items belonging to the firm when necessary. Collect and return any departing employee items as needed.</li><li>
Monitor ServiceNow regularly to check for incoming workplace experience support requests and acknowledges/fulfills those requests in a timely manner.</li></ul>
Provide routine support and guidance, as necessary, in one or more of the following areas:<ul><li>
Handle mail services, including distribution of mail, UPS, FedEx, etc.</li><li>
Responsible for print, bind, scan and copy jobs for the business.</li><li>
Locate and check out client files, maintains client records and documents, orders files from offsite storage facility per firm record retention procedures.</li><li>
Support visitor management and reception activities ensuring quality customer service. Keeps track of all visitors and visitor access badges in national visitor log.</li><li>
Provide meeting and event coordination including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.</li><li>
Perform other duties as assigned.</li></ul>
EDUCATION<ul><li>
High school diploma or GED</li><li>
Associate degree or 2 years of experience preferred</li></ul>
TECHNICAL/SOFT SKILLS (REQUIRED)<ul><li>
Ability to communicate, effectively with a diverse audience</li><li>
Intermediate Microsoft Office skills, ability to learn programs/software utilized by the firm</li><li>
Demonstrates a basic knowledge of the technology tools required within assigned responsibilities</li><li>
Effective organization, prioritization and time management skills, and strong attention to detail</li><li>
Excellent people skills</li><li>
Strong grammar and proofreading skills and experience</li><li>
Ability to prepare presentations including charts, graphics and tables, speaker notes and handouts, etc.</li><li>
Ability to balance multiple tasks and projects</li><li>
Intermediate knowledge of facilities management</li></ul>
SPECIAL REQUIREMENTS SPECIFC TO JOB<ul><li>
Ability to lift up to 40 lbs. and stand on your feet for extended periods of time</li><li>
Must be punctual and able to adapt to changing schedules</li><li>
Ability to convey instructions clearly and concisely and be responsive when required</li><li>
Maintains professionalism in demeanor, conversation and attire</li></ul>
EXPERIENCE<ul><li>
0 to 3 years of experience in a related field or area</li><li>
Ability to handle multiple tasks effectively and efficiently</li></ul>
LEADERSHIP SKILLS (REQUIRED)<ul><li>
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change</li><li>
Works collaboratively with the workplace experience support supervisor/manager to provide support across the enterprise particularly during peak times</li></ul>
PREFERRED REQUIREMENTS<ul><li>
Prior experience in a professional office environment</li></ul></div></div></div></div></div></div></div></div></div>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee&rsquo;s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $46,100 - $73,700</div>

Workplace Experience Support Specialist

GBMC HealthCare

<div>Under general supervision, provides moderately complex administrative secretarial support to an individual or group, and assists with the coordination of office operations.<div>
Education: 
Associates degree or equivalent 
Experience: 
Three years&rsquo; experience (Additional education beyond high school may be substituted for experience). 
Skills: 
<ul><li>General knowledge of and skill in the practical application of office practices, procedures, and equipment; of business English, spelling, punctuation, grammar and arithmetic.</li><li>Skill in composing general correspondence; Proficient in Microsoft Outlook, Word, Excel, PowerPoint, AdobeAcrobat and skill in using a variety of office software and database applications.</li><li>Skill in understanding and following oral and written instructions, an in communicating effectively both orally and in writing.</li><li>Skill in planning, organizing, prioritizing, and executing multiple and continuing assignments with general instructions.</li><li>Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation.</li><li>Skill in performing basic arithmetic calculations.</li><li>Skill in accurate alphabetical and numeric filing.</li><li>Ability to type quickly and accurately</li></ul></div><div>
Patient &amp; Workplace Safety:</div><div><ul><li>
Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.</li></ul></div><div>
Patient Population:</div><div><ul><li>
Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.</li></ul></div><div>
Principal Duties and Responsibilities: 
<ul><li>Provides administrative and secretarial support for regular and special meetings, including room reservation, appointment invitations, agenda, documents and follow-up.</li><li>Schedules and coordinates meetings, appointments, and travel. Calls attention to appointments and assembles background materials. May attend meetings, prepare agendas, presentations, handouts and minutes/notes.</li><li>Screens telephone calls and visitors, taking care of routine matters, and ensuring timely and confidential customer-focused service. Answer inquiries following general instructions and departmental procedures. May cover a reception area and or phone back-up support utilizing the OpenScape Contact Center telephone system.</li><li>Types and formats a variety of documents such as letters, memoranda, reports, presentations, meeting minutes, and forms from a rough draft, using a variety of software applications; proofreads work for typographical errors, spelling, grammar, and punctuation. Composes correspondence as assigned and independently prepares recurring correspondence.</li><li>Opens, screens, sorts, and distributes incoming mail and prepares outgoing mail.</li><li>Exercises initiative in establishing, setting up, and maintaining the organization of the office record keeping systems, and enters, updates, and retrieves information stored in files and databases.</li><li>Gathers materials, obtains documents and background information, and assists in development and preparation of a variety of confidential, specialized, and/or recurring reports and other purposes in accordance with specific instructions.</li><li>Assists with researching information from a variety of sources.</li><li>May order supplies, equipment repairs and services. Maintains records of service contracts and equipment repairs.</li><li>Coordinates and/or maintains policy manuals and applicable resource materials for department/unit, using electronic, web-based, or manual tools and resources</li><li>May coordinate the scheduling of meeting rooms and associated services (catering)</li><li>May set up audiovisual equipment such as multiple and single image slide projection, video projection and microphones, etc.</li><li>Assists with the coordination &amp; distribution of employee recognition items.</li><li>Assists with organization of employee events including set up and clean up. Assists with special projects and other duties as assigned.</li></ul></div>
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.<ul><li>
Treats others with fairness, kindness, and respect for personal dignity and privacy</li><li>
Listens and responds appropriately to others&rsquo; needs, feelings, and capabilities</li></ul>
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.<ul><li>
Meets and/or exceeds customer expectations</li><li>
Actively pursues learning and self-development</li><li>
Pays attention to detail; follows through</li></ul>
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.<ul><li>
Sets a positive, professional example for others</li><li>
Takes ownership of problems and does what is needed to solve them</li><li>
Appropriately plans and utilizes required resources for various job duties</li><li>
Reports to work regularly and on time</li></ul>
Teamwork
I will be engaged and collaborative. I will keep people informed.<ul><li>
Works cooperatively and collaboratively with others for the success of the team</li><li>
Addresses and resolves conflict in a positive way</li><li>
Seeks out the ideas of others to reach the best solutions</li><li>
Acknowledges and celebrates the contribution of others</li></ul>
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.<ul><li>
Demonstrates honesty, integrity and good judgment</li><li>
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers</li></ul>
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.<ul><li>
Embraces change and improvement in the work environment</li><li>
Continuously seeks to improve the quality of products/services</li><li>
Displays flexibility in dealing with new situations or obstacles</li><li>
Achieves results on time by focusing on priorities and manages time efficiently</li></ul>
Pay Range
$19.92 - $29.87
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</div>

Administrative Assistant- Employee Health Services

Chase Brexton Health Care

<div>
 JOB SUMMARY: The Nurse Care Coordinator delivers and oversees care management services for medically and/or socioeconomically complex patients in accordance with patient-defined goals, multi-disciplinary plan of care, and established policies and procedures. Drawing on best practices in motivational interviewing and care management, the Nurse Care Coordinator collaborates with clients and multi-disciplinary teams to develop and implement flexible, patient-centered, and cost-effective strategies that support clients to achieve health-related goals. The Nurse Care Coordinator will collect and analyze patient-level data, assist with development and maintenance of care plans, and evaluate outcomes of interventions. The Nurse Care Coordinator also serves as a role model and mentor to CBHC staff on best practices in care coordination, motivational interviewing and addressing social determinants of health. Assures compliance with regulatory body standards (including Joint Commission, HRSA, PCMH, and grant funding sources). This is a hybrid position, and the staff member is expected to be licensed and based in Maryland.
 
 
 
 Major Duties And Responsibilities
 
 
 
 Analytical and Critical Thinking
 
 
 <li>
 
 
 </li>
 Work to develop systems and processes to engage patients in self-management and care navigation.
 
 
 <ul>
 <li>
 Ensure that appropriate community resources, home care and ancillary services are in place and being delivered.
 </li>
 <li>
 Identify high and rising-risk, high-need, and potentially high-cost patients within the assigned panel of Chase Brexton Health Care patients
 </li>
 <li>
 Identify patients at risk for poor outcomes and those who may require more intensive services; provide additional outreach and frequent follow up (by phone and in-person) to this population.
 </li>
 <li>
 Provide complex case management, including chronic disease case management, care coordination, transition care management, high risk clinical tracking, and complex medication management to appropriate patients.
 </li>
 <li>
 Access appropriate resources inside and outside the organization to meet the needs of the patient.
 </li>
 <li>
 Provide referrals to appropriate community resources; facilitate access and communication when multiple services are involved; monitor activities to ensure that services are actually being delivered and meet the needs of the patient, coordinate services to avoid duplication. Teamwork
 </li>
 <li>
 Role model and mentor others, including RN Care Managers, to assess and address the physical, functional, social, psychological, environmental, learning and financial needs of patients.
 
 
 </li>
 </ul>
 Communication
 
 
 <ul>
 <li>
 Deliver, and assist others to also provide, appropriate interventions which demonstrate knowledge of, and sensitivity toward, cultural diversity and religious, developmental, health literacy, and educational backgrounds of the population served. Utilize interpreter services per policy.
 </li>
 <li>
 Facilitate disease prevention and health promotion with nursing staff, patients and families. Patient Focus
 </li>
 <li>
 Provide education, information, and support related to care goals of patients.
 </li>
 <li>
 Act as a patient advocate and assist with problem solving and addressing any barriers to care or compliance with care plan. Checking, Examining, and Recording
 </li>
 <li>
 Maintain accurate patient records and patient confidentiality. Willingness to Learn
 </li>
 <li>
 Engage in professional development activities to keep abreast of care management practices and patient engagement strategies.
 </li>
 <li>
 Attend training sessions and staff meetings as assigned.
 
 
 </li>
 </ul>
 SKILLS AND ABILITIES:
 
 
 <li>
 
 
 </li>
 Able to prioritize competing responsibilities and manage complex caseloads.
 
 
 <ul>
 <li>
 Motivational interviewing skills.
 </li>
 <li>
 Supportive coaching and mentorship to colleagues at clinic sites, including RN Care Managers, around care coordination and addressing social determinants of health.
 </li>
 <li>
 Experience with documentation in an Electronic Medical Record
 </li>
 <li>
 Ability to work with computers in word processing, and database applications preferred.
 </li>
 <li>
 CPR certified by scheduled start date.
 </li>
 <li>
 Must be flexible and adapt to a changing environment.
 
 
 </li>
 </ul>
 EDUCATION AND/OR EXPERIENCE:
 
 
 <li>
 
 
 </li>
 Graduate from an Accredited School of Nursing; Current Maryland Nursing License
 
 
 <ul>
 <li>
 At least five years of related nursing experience serving vulnerable clients in a community-based, home-based, or ambulatory care setting.
 </li>
 <li>
 Chronic disease management experience
 </li>
 <li>
 Encouraged to maintain membership in professional organizations such as the AAACN, ANAC, etc.
 </li>
 </ul>
 <li>
 
 
 </li>
 Preferred: Case Management Certification
 
 
 WORKING CONDITIONS/PHYSICAL DEMANDS:
 
 
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 Work is typically performed in an office environment. Depending on client/population needs, may also include clinical and community and/or home-based activities, as appropriate to program. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
 
 
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 My signature below indicates that I have reviewed this job description. I understand the specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
 
 
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Population Health RN Care Coordinator

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