operations manager

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order management specialist

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area manager, fullfillment centre operations

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commercial operations manager

operation manager

51Talk Headquarters

<div>
 
 
 Company Description
 
 
 
 
 
 Founded in 2011 and headquartered in Singapore, 51Talk is a world-leading EdTech company that provides English tutoring services for users of various age groups. Utilizing independently developed teaching systems, 51Talk creates an immersive and interactive environment for effective language learning. The company went public on the New York Stock Exchange in June 2016 and operates branches in Malaysia, Indonesia, Hong Kong, and mainland China. With students from over 50 countries and regions, and over twenty thousand quality teachers, 51Talk aims to empower individuals globally through technology-enhanced education.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role for a Referral Operation Manager (Chinese Speaker) based in Qesm El Maadi. The Referral Operation Manager will be responsible for managing referral operations, including designing and implementing referral programs, tracking and analyzing referral data, and collaborating with different teams to optimize referral strategies. Additional tasks include communicating with customers, resolving issues promptly, and improving referral experience for both referrers and referees.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Fluency in Chinese and English
 </li>
 <li>
 Experience in referral program management and data analysis
 </li>
 <li>
 Excellent communication and teamwork skills
 </li>
 <li>
 Proficiency in MS Office and CRM software
 </li>
 <li>
 Strong problem-solving and organizational skills
 </li>
 <li>
 Ability to work independently and adapt to a fast-paced environment
 </li>
 <li>
 Previous experience in customer service or account management is advantageous
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 </li>
 </ul>
</div>

Referral Operation Manager ( Chinese Speaker )

Savills Middle East

<div>
 
 The Role
 
 
 
 We are seeking a full-time Operations Manager focusing on the management of the property&rsquo;s operational aspects within the Property and Facilities Management department. The ideal candidate wu for a conscientious and driven Operations Manager to join our thriving Property Management team. The successful candidate will have a proven track record in managing the operations of a property.
 
 
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Coordinate and manage all activities of the operational subcontractors (security, cleaning, fire, pest control, landscaping, and others)
 </li>
 <li>
 Cooperate with other departments (e.g. financial, marketing, technical)
 </li>
 <li>
 Liaise with tenants, to manage their ongoing operational and technical requests.
 </li>
 <li>
 Manage the operational part of service charge budget and prepare recommendations for improvement.
 </li>
 <li>
 Provide operational data, analysis as required to by Department Head
 </li>
 <li>
 Manage proper handovers of the Units and any systems from or to Tenants and other users, and contractors.
 </li>
 <li>
 Manage all ongoing operational issues to ensure smooth and continuous operations of the property.
 </li>
 <li>
 Controlling &amp; ensuring tenants compliance with provisions of their leases e.g User, Building regulation, repair &amp; maintenance, health &amp; safety.
 </li>
 <li>
 Management of tenant&rsquo;s operational &ldquo;complaints&rdquo;.
 </li>
 <li>
 Manage and ensure fulfilment of third-party contractor&rsquo;s contractual obligations to ensure smooth operation, repairs etc.
 </li>
 <li>
 Control of working practices of contractors in the property
 </li>
 <li>
 Manage units' debts, penalties and sales reports escalation.
 </li>
 <li>
 Managing the tendering or re-tendering of any operational service required at the property.
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 Experience: at least 4-5 years in FM or Operational management
 </li>
 <li>
 Strong operational and facilities management skills
 </li>
 <li>
 Conflict resolution and tenant relationship management
 </li>
 <li>
 Attention to detail and ability to multitask in a high-pressure environment
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Operations Manager

SITA

<div>
 
 Overview
 
 
 
 
 WELCOME TO
 
 
 SITA
 
 
 
 We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.
 
 
 You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
 
 
 Are you ready to love your job? The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers (up to VP level) on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Customer Operation Manager you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide pro-active input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.
 
 
 Continuous Improvement of the internal processes, tools, and metrics that support the customer facing account team, to improve the overall customer lifecycle experience and processes are part of this role.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Working hand in hand with the customer facing account team to oversee the delivery and technical performance of services.
 </li>
 <li>
 Collaborate with the customer facing account team to identify at-risk customers and develop effective retention strategies
 </li>
 <li>
 Perform regular customer service reviews and support the customer account team in the executive reviews and plans.
 </li>
 <li>
 Develop customer intimacy, build knowledge of the customer and ensure this knowledge is shared and kept updated for all back-office functions.
 </li>
 <li>
 Maintain a deep understanding of the company&rsquo;s products and services to provide accurate support.
 </li>
 <li>
 Stay updated on product updates, features, and common issues to assist customers effectively, and ensure customer is kept at latest level of release
 </li>
 <li>
 Identify and manage customer change request.
 </li>
 <li>
 Identify and escalate technical issues requiring higher-level support or specialized teams
 </li>
 <li>
 Follow up with customers to ensure their issues are resolved and satisfaction is achieved
 </li>
 <li>
 Collaborate with other departments to resolve customer issues and share feedback with the customer facing team
 </li>
 <li>
 Strive to deliver exceptional customer service, ensuring a positive experience for every interaction
 </li>
 <li>
 Supervise and manage the change management and problem management processes
 </li>
 <li>
 Analyze customer data and feedback to identify trends, usage patterns, and potential issues while tracking engagement and satisfaction metrics
 </li>
 <li>
 Assist in creating and executing customer success plans, documentation, and customer-facing communications to improve satisfaction and retention
 </li>
 <li>
 Prepare reports on customer metrics and success initiatives while contributing to knowledge management resources like FAQs and training materials
 </li>
 <li>
 Support the implementation of tools and process improvements to enhance customer experience and operational efficiency.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ABOUT YOU
 
 
 
 <ul>
 <li>
 A bachelor's degree in a relevant field such as Business Administration, Customer Service, Information Technology, or another related discipline.
 </li>
 <li>
 Overall 8+ years of experience with 5-7 years of experience in a customer support or technical support role, preferably in a fast-paced environment or in the technology/services sector
 </li>
 <li>
 5 years of experience in customer success, process improvement, or data analysis roles
 </li>
 <li>
 Experience with data analysis tools and methodologies for tracking customer satisfaction metrics.
 </li>
 <li>
 Proven experience in creating and driving customer improvement plan.
 </li>
 <li>
 7+ years of experience in leadership or management roles in the relevant sector, preferably in customer service, operations, or a related field.
 </li>
 <li>
 Demonstrated experience in team management, conflict resolution, and resource planning.
 </li>
 <li>
 Extensive experience in leading discussions with customers at senior to mid management level
 </li>
 <li>
 Proven ability to lead and develop a team to achieve business objectives.
 </li>
 <li>
 Experience in a complex multi-cultural matrix management organization
 </li>
 <li>
 Experience with SDWAN technology, MPLS L3 VPN, IPSEC, routing/switching technologies.
 
 
 
 </li>
 </ul>
 
 KNOWLEDGE
 
 
 
 <ul>
 <li>
 Deep understanding of operational strategies in customer success: Well-versed in best practices and processes that improve customer experience and team efficiency.
 </li>
 <li>
 Ability to align operational activities with business goals: Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.
 </li>
 <li>
 Familiarity with operational and customer success KPIs such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores.
 </li>
 <li>
 Technically competent with products and systems: Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management: Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.
 </li>
 <li>
 Excellent problem-solving and critical thinking: Capable of analyzing operational challenges and implementing practical, scalable solutions.
 </li>
 <li>
 People leadership and team engagement: Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.
 </li>
 <li>
 Exceptional time management and organizational ability: Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.
 
 
 
 </li>
 </ul>
 
 NICE-TO-HAVE
 
 
 
 <ul>
 <li>
 ITIL V4 foundation certification for process and service management roles, or certifications in Customer Relationship Management (CRM) tools.
 </li>
 <li>
 CCNP ENCOR (350-401)
 </li>
 <li>
 CCNP SDWAN Implementation (300-415).
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team&rsquo;s needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development
 
 : Level up your skills with our training platforms, including LinkedIn Learning!
 
 
 
 🙌🏽 Competitive Benefits
 
 : Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Manager Customer Operations

Premier Services and Recruitment

<div>
 <ul>
 <li>
 Operations Manager Experience in insurance industry 10- 15 years
 </li>
 <li>
 Bachelor's degree in Business, Finance, or any related field.
 </li>
 <li>
 Minimum of 5 -7 years of experience in multinomial insurance operations is a must.
 </li>
 <li>
 Fluency in English is a must.
 </li>
 <li>
 Strong understanding of insurance processes and regulations.
 </li>
 <li>
 Proven leadership and team management skills.
 </li>
 <li>
 Excellent analytical and problem-solving abilities.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Experience with process improvement methodologies.
 </li>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Attention to detail and high level of accuracy.
 </li>
 <li>
 Ability to handle confidential information with integrity.
 </li>
 <li>
 Customer-focused mindset.
 </li>
 <li>
 Experience in budget management and resource allocation.
 </li>
 <li>
 Knowledge of risk management principles.
 </li>
 <li>
 Ability to develop and implement training programs.
 </li>
 <li>
 Strong project management skills.
 </li>
 <li>
 Ability to adapt to changing industry trends.
 </li>
 <li>
 Commitment to continuous learning and professional development.
 </li>
 <li>
 Strong communication and team management skills.
 </li>
 <li>
 Oversee daily operations of insurance department.
 </li>
 <li>
 Ensure compliance with all relevant regulations and industry standards.
 </li>
 <li>
 Manage and mentor operations team. (Sales, Customer Service and Lead Generation teams)
 </li>
 <li>
 Develop and implement operational policies and procedures.
 </li>
 <li>
 Monitor and analyze key performance indicators to identify areas for improvement.
 </li>
 <li>
 Coordinate with other departments to ensure seamless operations.
 </li>
 <li>
 Handle escalated customer issues and complaints.
 </li>
 <li>
 Manage relationships with external partners and vendors.
 </li>
 <li>
 Prepare and present operational reports to senior management.
 </li>
 <li>
 Implement process improvements to enhance efficiency and reduce costs.
 </li>
 <li>
 Maintain up-to-date knowledge of industry trends and regulatory changes.
 </li>
 <li>
 Develop training programs for staff development.
 </li>
 <li>
 Oversee policy administration and customer service functions.
 </li>
 <li>
 Ensure high levels of customer satisfaction.
 </li>
 <li>
 Manage budget and resource allocation for the department.
 </li>
 <li>
 Conduct regular audits to ensure compliance and operational efficiency.
 </li>
 <li>
 Develop and manage risk management strategies.
 </li>
 <li>
 Lead initiatives to improve data accuracy and integrity.
 </li>
 <li>
 Any other tasks assigned by manager.
 </li>
 </ul>
 <li>
 </li>
 
 
</div>

Operations Manager Experience in insurance industry

Confidential

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a results-driven and strategic
 
 Operations Manager
 
 to oversee the daily operations of our call center. This role is responsible for ensuring efficient processes, high-quality customer service, team productivity, and compliance with company standards and service-level agreements (SLAs). The ideal candidate has strong leadership skills, is data-oriented, and thrives in a fast-paced, customer-focused environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and lead a team of supervisors, team leads, and call center agents.
 </li>
 <li>
 Oversee daily operations, including workforce scheduling, queue management, and service level performance.
 </li>
 <li>
 Monitor and analyze KPIs (e.g., AHT, FCR, CSAT, SLA) and drive continuous improvement strategies.
 </li>
 <li>
 Develop and implement operational policies, procedures, and best practices to enhance customer experience and team performance.
 </li>
 <li>
 Collaborate with Quality Assurance, Training, HR, and IT teams to support agent development and system efficiency.
 </li>
 <li>
 Handle escalations and complex customer issues as needed.
 </li>
 <li>
 Ensure compliance with company policies, data protection laws, and regulatory requirements.
 </li>
 <li>
 Prepare and present operational reports to senior leadership.
 </li>
 <li>
 Foster a positive, motivated, and performance-driven culture within the team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field (preferred).
 </li>
 <li>
 3+ years of experience in call center operations, with at least 2 years in a leadership role.
 </li>
 <li>
 Strong knowledge of call center technologies (e.g., ACD, CRM, WFM tools).
 </li>
 <li>
 Proven ability to lead and develop high-performing teams.
 </li>
 <li>
 Excellent communication, problem-solving, and decision-making skills.
 </li>
 <li>
 Data-driven mindset with strong analytical skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience with remote/hybrid teams.
 </li>
 <li>
 Lean Six Sigma or other process improvement certifications.
 </li>
 <li>
 Familiarity with omnichannel support (phone, email, chat, social media).
 </li>
 <li>
 Able to work on site with flexible schedule.
 </li>
 </ul>
</div>

Plaza Premium Group

<div>
 
 
 About the Company
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 
 Our promise to you:
 
 
 <ul>
 <li>
 We will respect and value your background and perspectives
 </li>
 <li>
 We will work together with integrity
 </li>
 <li>
 We will share our incredible pride for job, company and industry
 </li>
 </ul>
 
 
 
 
 
 What we ask of you:
 
 
 <ul>
 <li>
 Bring passion to all that you do
 </li>
 <li>
 Listen, move fast and think innovatively
 </li>
 <li>
 Speak up, have ideas and share them
 </li>
 <li>
 Believe in customer service, and treating every person with kindness
 </li>
 </ul>
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 
 Who we are
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts.
 
 
 
 
 
 In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 
 JOB SCOPE:
 
 
 
 To manage the business outlet/s professionally and efficiently. To optimize and maximize staff productivity and efficiency. To train, guide and motivate a high level of staff competency and staff performance. To establish improvements and implementation of operational strategies. Prepare division budget.
 
 
 
 
 
 
 JOB RESPONSIBILITIES:
 
 
 
 
 1. Lounge Operations Management
 
 
 <ul>
 <li>
 Ensure smooth and efficient day-to-day operations of the lounge.
 </li>
 <li>
 Maintain high standards of cleanliness, ambiance, and service quality.
 </li>
 <li>
 Oversee product presentation, including food, beverages, newspapers, and amenities.
 </li>
 <li>
 Monitor crowd control, security, and customer service in the lounge
 </li>
 <li>
 Handle guest inquiries, feedback, and complaints to ensure excellent customer experience.
 </li>
 </ul>
 
 
 2. Guest Services, Customer Experience
 
 
 <ul>
 <li>
 Ensure a seamless and welcoming guest experience from arrival to departure.
 </li>
 <li>
 Address customer needs promptly, offering personalized service where possible.
 </li>
 <li>
 Implement service recovery strategies to handle guest concerns effectively.
 </li>
 <li>
 Coordinate with airlines visitors, card holders, VIP clients, and maintain Smart Traveler Loyalty Program to provide tailored services.
 </li>
 <li>
 Develop initiatives to enhance guest satisfaction and brand loyalty.
 </li>
 <li>
 Manage cashiering duties, including handling guest payments, issuing receipts, and maintaining accurate financial records.
 </li>
 <li>
 Reconcile daily transactions and ensure proper cash handling procedures are followed.
 </li>
 </ul>
 
 
 3. Team Leadership, Hiring &amp; People Management
 
 
 <ul>
 <li>
 Lead, coach, and develop the lounge team to maintain high service standards.
 </li>
 <li>
 Conduct staff meetings, training, and performance evaluations.
 </li>
 <li>
 Oversee recruitment, hiring, and onboarding processes to build a skilled and motivated team.
 </li>
 <li>
 Create and manage work rosters to ensure optimal coverage.
 </li>
 <li>
 Foster a collaborative and guest-oriented work environment.
 </li>
 <li>
 Manage team performance, conflict resolution, and staff development plans.
 </li>
 </ul>
 
 
 4. Financial, Procurement &amp; Inventory Management
 
 
 <ul>
 <li>
 Oversee budgeting, cost control, and revenue optimization.
 </li>
 <li>
 Monitor stock levels and manage ordering processes to ensure smooth operations.
 </li>
 <li>
 Control wastage and optimize resource allocation.
 </li>
 <li>
 Ensure accurate financial reporting and cashiering reconciliation.
 </li>
 <li>
 Manage procurement of food, beverages, and other lounge supplies, ensuring quality and cost efficiency.
 </li>
 <li>
 Negotiate with vendors and suppliers for better pricing and service agreements.
 </li>
 </ul>
 
 
 5. Compliance &amp; Safety
 
 
 <ul>
 <li>
 Ensure adherence to food safety, health, and hygiene regulations.
 </li>
 <li>
 Conduct regular inspections and audits to meet compliance requirements.
 </li>
 <li>
 Develop and enforce policies to enhance guest and staff safety.
 </li>
 <li>
 Maintain compliance with workplace health and safety regulations and industry best practices.
 </li>
 </ul>
 
 
 6. Business Development &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Collaborate with vendors, suppliers, and business partners to enhance service offerings.
 </li>
 <li>
 Work with marketing teams to implement branding and customer engagement strategies.
 </li>
 <li>
 Build relationships with airport authorities, regulatory bodies, and other key stakeholders.
 </li>
 <li>
 Identify opportunities for service enhancements and business growth.
 </li>
 </ul>
 
 
 7. Crisis &amp; Incident Management
 
 
 <ul>
 <li>
 Respond effectively to emergencies and operational disruptions.
 </li>
 <li>
 Implement contingency plans and coordinate with relevant teams to minimize impact.
 </li>
 <li>
 Ensure staff are trained in emergency response procedures and customer safety protocols.
 </li>
 <li>
 Perform any other duties as may be assigned by the Management from time to time.
 </li>
 </ul>
 
 
 
 
 
 JOB REQUIREMENTS:
 
 
 <ul>
 <li>
 Candidate must possess tertiary education qualification in Hospitality Management or related discipline
 </li>
 <li>
 Minimum 10 years&rsquo; relevant experience with 5 years at senior management level in hospitality Knowledgeable in all aspects of managing and leading services food and beverage and hospitality nature of business or outlet.
 </li>
 <li>
 Proven leadership experience in hospitality, ideally within
 
 luxury or 5-star hotel environments
 
 , with a strong understanding of premium service standards and guest expectations.
 </li>
 <li>
 Excellent time management skills and able to work under pressure
 </li>
 <li>
 Detail-minded, efficient, well-planned with good business sense
 </li>
 <li>
 Strong communication and interpersonal skills with analytical mind
 </li>
 <li>
 Preference will be given to candidates with experience in Egypt or with Egyptian market expertise
 </li>
 <li>
 Excellent command of both spoken/ written English (Mandatory) &amp; Arabic (Native language)
 </li>
 <li>
 Shift duty is required
 </li>
 <li>
 Work location: Airport
 </li>
 </ul>
 
 
</div>

Hilton

<div>
 The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects.
 
 
 
 What will I be doing?
 
 
 
 The Accounts Receivable is contributing and supporting the Accounts Receivable / OTC (Order to Cash department) for the efficient operation of Billing and Collection and all activities related to credit control, billing and collection. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assists the Credit Manager in any other way deemed necessary for the efficient overall operation of the Accounts Receivable / OTC (Order to Cash department).
 </li>
 <li>
 Ensure a smooth operation of billing and collection in full compliance with the policy, regulatory and contractual framework.
 </li>
 <li>
 Business partner with all hotel finance team members and a broad range of internal and external stakeholders, including Commercial and Operations.
 </li>
 <li>
 Participate in all relevant Finance development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton&rsquo;s job segregation policies.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
 </li>
 <li>
 Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
 </li>
 <li>
 Ability to proactively identify and prevent potential problems
 </li>
 <li>
 Ability to help develop problem solving skills among direct reports and other team members as appropriate
 </li>
 <li>
 Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
 </li>
 <li>
 Detail oriented and organized
 </li>
 <li>
 Ability to develop presentations and effectively present to all levels of company, hotels &amp; owners.
 </li>
 <li>
 Strong communication and negotiation skills (all levels of management and external customers)
 </li>
 <li>
 Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required
 
 
 
 </li>
 </ul>
 Additional Preferences:
 
 
 <ul>
 <li>
 University degree in Accounting or Finance
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Ramses
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Finance
</div>

Accounts Receivable

Explore 263+ Operation manager in Cairo this September. Find roles across top companies and apply now to boost your career.

263 operation manager jobs IN Cairo

Referral Operation Manager ( Chinese Speaker )

Operations Manager

Manager Customer Operations

Operations Manager Experience in insurance industry

Operations Manager

Operations Manager

Accounts Receivable