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operations associate - flex

operations associate - part time Jobs in Miami

operations associate - part time

operations associate part time

Sephora

<div><div>Job ID: 284613 
Store Name/Number: FL-Dolphin Mall (1726) 
Address:11401 NW 12th St. #316, Miami, FL 33172, United States (US) 
Hourly/Salaried: Hourly (Non-Exempt) 
Full Time/Part Time:Part Time 
Position Type: Regular 
 
Your Role at Sephora: As an Operations Associate, you&rsquo;ll be the backbone of the store&mdash;ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you&rsquo;re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
 
 
Key Responsibilities<ul><li>
Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards</li><li>
Assist with visual merchandisingEnsure the store reflects Sephora&rsquo;s brand through accurate promotional setups and event execution</li><li>
Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals</li><li>
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered</li><li>
Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all</li></ul> 

Flexible Scheduling and Reliability<ul><li>
Must meet the required minimum number of weekly shifts/ hours<ul><li>
Full Time: 30-40 hrs/week</li><li>
Part Time: 15-29 hrs/week</li><li>
Flex (as needed): 4-14 hrs/week</li></ul></li><li>
Be available during peak retail operations (nights, weekends and holidays)</li><li>
Punctuality and consistent attendance</li>
</ul> 
Qualifications/Experience<ul><li>
1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment</li><li>
Excellent organizational and time management skills</li><li>
Quick learner with the ability to absorb and communicate product knowledge</li><li>
Ability to support outstanding client service</li><li>
Excellent communication and interpersonal skills.</li><li>
Team player with a goal-driven mindset</li><li>
Comfortable in a fast-paced environment with a strong client focus</li><li>
Physically able to lift and carry up to 50 pounds</li></ul> 

While at Sephora, you&rsquo;ll enjoy 
Inclusion &amp; Belonging We pledge to create a beauty community where everyone&rsquo;s uniqueness is celebrated, respected, and honored. 
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here 
$18.00 - $23.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. 
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. 
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</div></div>

Operations Associate - Part Time

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

<div><div>Job ID: 281533 
Store Name/Number: FL-London Square (1356) 
Address:13550 SW 120th Street Suite 442 (440-446), Miami, FL 33186, United States (US) 
Hourly/Salaried: Hourly (Non-Exempt) 
Full Time/Part Time:Flex 
Position Type:
 
 
Your Role at Sephora: As an Operations Associate, you&rsquo;ll be the backbone of the store&mdash;ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you&rsquo;re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
 
 
Key Responsibilities<ul><li>
Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards</li><li>
Assist with visual merchandisingEnsure the store reflects Sephora&rsquo;s brand through accurate promotional setups and event execution</li><li>
Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals</li><li>
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered</li><li>
Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all</li></ul> 

Flexible Scheduling and Reliability<ul><li>
Must meet the required minimum number of weekly shifts/ hours<ul><li>
Full Time: 30-40 hrs/week</li><li>
Part Time: 15-29 hrs/week</li><li>
Flex (as needed): 4-14 hrs/week</li></ul></li><li>
Be available during peak retail operations (nights, weekends and holidays)</li><li>
Punctuality and consistent attendance</li>
</ul> 
Qualifications/Experience<ul><li>
1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment</li><li>
Excellent organizational and time management skills</li><li>
Quick learner with the ability to absorb and communicate product knowledge</li><li>
Ability to support outstanding client service</li><li>
Excellent communication and interpersonal skills.</li><li>
Team player with a goal-driven mindset</li><li>
Comfortable in a fast-paced environment with a strong client focus</li><li>
Physically able to lift and carry up to 50 pounds</li></ul> 

While at Sephora, you&rsquo;ll enjoy 
Inclusion &amp; Belonging We pledge to create a beauty community where everyone&rsquo;s uniqueness is celebrated, respected, and honored. 
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here 
$18.00 - $23.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. 
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. 
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</div></div>

Operations Associate - Flex

Carnival Cruise Line

<div>The Associate I, Health Finance at Carnival Corporation plays a central role in supporting the clinical business team by overseeing the processing of medical-related expenses and ensuring prompt payment while highlighting trends, cost-saving opportunities, and efficiencies. This position requires a strong understanding of accounts payable processes, payment terms, and purchase orders. 
The Associate I, Health Finance collaborates closely with the Case Management team and shipboard medical teams to efficiently review and process different kinds of crew reimbursements, adhering to payment deadlines. Ensuring focus on prompt payment and adherence to payment deadlines, they maintain positive relationships with suppliers and service providers. The Associate I, Health Finance plays an important role in supporting the team and ensuring the optimal allocation of resources towards crew healthcare needs. 
This role will interface with all brands, medical teams onboard, shoreside health services and public health leaders as well as external vendors that manage our healthcare systems. This includes supporting the North American brands which comprises of five brands with approximately 65+ ships carrying over 10 million guests annually and employing over 100,000 team members. 
Essential Functions:
Processing Department Invoices:<ul><li>
Ensure the timely and accurate processing of invoices for medical services, suppliers, equipment purchases, and equipment maintenance, adhering to contracted term dates.</li><li>
Monitor and validate the accuracy of approved discounts and fee schedule compliance, identifying areas for potential cost savings and negotiations.</li><li>
Maintain meticulous records of all invoice transactions, posting them to appropriate payment applications for financial transparency.</li><li>
Initiate and monitor benefit payments for shipboard staff on medical leave, ensuring accurate compensation disbursements based on employee agreements.</li><li>
Verify and submit payment authorizations when reimbursing for medical expenses, ensuring timely and efficient financial support.</li></ul> 
Special Projects &amp; Training:<ul><li>
Consistently remain attentive and responsive to important business-related matters, even if the related issues don&rsquo;t have a direct effect.</li><li>
Collaborate with the leadership team to address &amp; resolve any discrepancies and areas for opportunities in invoices, ultimately ensuring accuracy in financial transactions.</li><li>
Support the Manager, Health Finance with ad hoc projects, reports, and other duties as assigned.</li><li>
Take initiative to remain attentive and responsive to important business-related matters, even if they do not have a direct impact, fostering a growth mindset and a commitment to overall organizational health and improvement.</li></ul> 
Vendor Support:<ul><li>
Provide timely responses to vendor inquiries and general information requests, maintaining positive vendor relationships and upholding departmental timelines.</li><li>
Assist with new vendor setups or updates to vendor accounts, ensuring accurate and up-to-date vendor information for efficient financial transactions.</li><li>
Collaborate with the accounts payable department to resolve any vendor payment issues or delays.</li></ul> 
Knowledge, Skills &amp; Abilities:<ul><li>
Scope: The Associate I, Health Finance provides critical financial and operational support to the Health Services organization by managing the end‑to‑end processing of medical‑related invoices, reimbursements, and benefit payments for shipboard employees. This role operates across all brands and interacts regularly with shipboard medical teams, shoreside clinical leaders, accounts payable, and external healthcare vendors. With responsibility for ensuring accuracy, timeliness, and full alignment with payment terms and contractual requirements, the Associate I helps maintain effective financial controls and directly contributes to the reliability and efficiency of the company&rsquo;s healthcare operations</li><li>
Problem solving: Reviews invoices, reimbursements, and benefit payment requests with a critical eye for accuracy, contract compliance, and proper documentation, resolving inconsistencies before payment processing. Identifies trending variances, fee schedule discrepancies, or cost anomalies and escalates them appropriately to support informed decision‑making and financial stewardship. Collaborates with accounts payable and vendors to troubleshoot issues such as missing documentation, payment delays, or account discrepancies, ensuring timely resolution. Assesses transaction patterns to uncover opportunities for efficiency, cost optimization, or workflow improvements, and communicates insights to leadership. Supports ad hoc analysis, reporting, and project work by collecting, organizing, and interpreting financial data to support operational transparency and strategic initiatives.</li><li>
Impact: Ensures timely, accurate financial processing that directly supports the delivery of healthcare services to over 100,000 shipboard team members across 65+ ships. Strengthens vendor relationships by upholding service-level expectations and maintaining reliable communication, contributing to a consistent and trusted financial partnership. Protects organizational resources through meticulous invoice validation, adherence to payment terms, and identification of cost‑saving opportunities. Enhances operational continuity for clinical teams by ensuring prompt reimbursement and benefit payments, enabling them to focus on crew health and case management. Contributes to the overall effectiveness of Health Services by supporting process improvements, participating in special projects, and reinforcing financial transparency and compliance.</li><li>
Leadership: Demonstrates accountability and ownership in day‑to‑day financial processes, upholding accuracy, timeliness, and compliance with all internal procedures and vendor agreements. Builds collaborative, service‑oriented relationships with shipboard teams, shoreside health leaders, and external vendors to support smooth financial transactions and ensure the continuity of healthcare services. Elevates team performance by proactively identifying discrepancies, raising areas of concern, and partnering with leadership to improve processes and operational outcomes. Models&rsquo; responsiveness, professionalism, and a learning mindset by remaining attentive to emerging business needs, even when tasks fall outside direct responsibilities. Supports a culture of continuous improvement by assisting with training, sharing knowledge, and contributing to special projects that enhance financial accuracy, efficiency, and vendor experience.</li></ul> 
Qualifications:<ul><li>
Associate degree in Business or Health Administration, Finance, or Accounting. Bachelor&rsquo;s degree is preferred.</li><li>
Proficiency in Microsoft Office and PowerPlatform</li><li>
College degree may substitute for work experience.</li><li>
1+ years of work experience with similar scope and responsibilities is required.</li><li>
Strong written, communication and organizational skills.</li><li>
Mathematics, financial and analytical skills.</li><li>
Ability to handle billing issues and disputes.</li><li>
Ability to code a high volume of invoices via different pay-site platforms.</li><li>
Ability to apply analytical and logistic skills; maintain attention to detail and accuracy.</li><li>
Proficiency in the use of computer business applications with working knowledge of Word and Excel.</li><li>
Excellent interpersonal and communication skills (verbal and written) with providers, ship personnel, employees, internal departments, and management.</li><li>
Strong organizational skills and the ability to meet deadlines and handle multiple and competing priorities</li></ul> 
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 
This position is classified as &ldquo;in-office.&rdquo; As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival&rsquo;s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:<ul><li>
Health Benefits:<ul><li>
Cost-effective medical, dental and vision plans</li><li>
Employee Assistance Program and other mental health resources</li><li>
Additional programs include company paid term life insurance and disability coverage</li></ul></li><li>
Financial Benefits:<ul><li>
401(k) plan that includes a company match</li><li>
Employee Stock Purchase plan</li></ul></li><li>
Paid Time Off<ul><li>
Holidays &ndash; All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee&rsquo;s discretion.</li><li>
Vacation Time &ndash; All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.</li><li>
Sick Time &ndash; All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.</li></ul></li><li>
Other Benefits<ul><li>
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends</li><li>
Personal and professional learning and development resources including tuition reimbursement</li><li>
On-site Fitness center at our Miami campus</li></ul></li></ul> 
#Corp
#LI-Hybrid
#LI-SR1<div>
<div><div><div><div>About Us
Carnival Corporation &amp; plc is the world&rsquo;s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&amp;O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. 
 
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
<div></div>In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
<div></div>Carnival Corporation &amp; plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
<div>https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf</div>
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</div></div></div></div></div></div><div></div>

Associate I, Health Finance

Areas

<div>Job Title:Warehouse Associate
Department:Food and Beverage Operations
Reports To:Warehouse Manager
Status:Non-Exempt
Revised:Nov 2023 
Broad Functions: Receives, stores, and distributes material, tools, equipment, and products within the Company Warehouse and the airport locations they service.
Main Duties and Responsibilities: 
<ul><li>
Drives truck to the locations and helps on deliveries.</li><li>
Assists shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing to sales associates for processing.</li><li>
Reads work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped.</li><li>
Moves materials and items from receiving or storage areas to shipping or to other designated areas.</li><li>
Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.</li><li>
Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to shipping or to designated route driver storage area.</li><li>
Ensures warehouse is accessible and safe for other employees.</li><li>
Assembles concept orders from stock and place orders on pallets or shelves, or relocate orders to a holding area or shipping department.</li><li>
Marks materials with identify information using appropriate method.</li><li>
Opens bales, crates, and other containers.</li><li>
Records amounts of materials or items received or distributed via appropriate computer program.</li><li>
Assists in counting of physical inventory.</li><li>
Weighs and counts items for distribution within the warehouse facility to ensure conformance to company standards.</li><li>
May be assigned facilities maintenance duties as needed.</li><li>
Complete requisition forms to order supplies from other departments.</li><li>
Prepare parcels for mailing.</li><li>
Sweep, dust, and mop when needed.</li><li>
Organize warehouse and work area for orderliness at all times.</li><li>
Perform other duties as assigned by the supervisor.</li></ul>
Skills and Qualifications: 
<ul><li>
High school diploma or general education degree (GED).</li><li>
At least one year or more related experience and/or training; or equivalent combination of education and experience.</li><li>
Verbal and written English language is essential. Able to read, speak and understand the English language in order to read requisition orders and other documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li><li>
Ability to write routine reports and correspondence.</li><li>
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li><li>
Valid Driver&rsquo;s license.</li><li>
Knowledge of Microsoft Word/Excel.</li></ul> 
EEOC Statement: 
Ware an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status. 
Physical Demands: 
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.</div>

Warehouse Associate

NTT DATA

<div>At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. 
 
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. 
 
NTT DATA Services currently seeks a L1 Data Center Service Delivery Field Support Engineer to join our team in Miami, Florida. 
 
Job Description 
 
Key Responsibilities: 
<ul><li>
Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.</li>
<li>Ensures that any software that is part of the solution is installed and configured according to client requirements.</li>
<li>Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.</li>
<li>Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.</li>
<li>Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.</li>
<li>Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.</li>
<li>Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.</li>
<li>Ensures the efficient and comprehensive resolution of incidents and requests.</li>
<li>Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.</li>
<li>Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.</li>
<li>Provides first line remote and onsite technical support to clients.</li>
<li>Provides first line field engineering services to clients.</li>
<li>Reports and escalate issues to 3rd party vendors if necessary.</li>
<li>Follows the required handover procedures for shift changes to ensure service continuity.</li></ul> 

Knowledge and Attributes: 
<ul><li>
Good communicate skills, both verbal and written.</li>
<li>Ability to plan activities and projects well in advance, and take into account possible changing circumstances.</li>
<li>Ability to maintain a positive outlook at work.</li>
<li>Ability to work well in a pressurized environment.</li>
<li>Ability to work hard and put in longer hours when it is necessary.</li>
<li>Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.</li>
<li>Ability to adapt to changing circumstances.</li>
<li>Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.</li></ul> 

Academic Qualifications and Certifications: 
<ul><li>
Bachelor's degree or equivalent in Information Technology or Computing or related field.</li>
<li>Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.</li></ul> 

Required experience: 
<ul><li>
1+ years ofexperience in building, deploying and supporting data center networking infrastructure.</li>
<li>Associate level knowledge of data center network equipment like Nexus and MDS series switching.</li></ul> 

About NTT DATA Services: 
 
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. 
 
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. 
 
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this on-site role is $25-$30/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. 
 
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&amp;D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.</div>

L1 Data Center Service Delivery Field Support Engineer

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

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