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OPTION TRAVEL

<div>
 
 We seek a strategic yet hands-on leader to oversee HR operations and support top management&rsquo;s vision.
 
 
 
 
 
 🔹Responsibilities:
 
 
 &bull;	Serve as the key contact and main support to the HR Director and ensure smooth communication with all departments.
 
 
 &bull;	Supervise and direct the HR Manager and oversee all HR operations and compliance.
 
 
 &bull;	Handle white-collar recruitment and management-level hiring.
 
 
 &bull;	Support the Drivers Affairs Department in workforce management and retention.
 
 
 &bull;	Align all HR activities with company objectives and top management direction.
 
 
 &bull;	Review and enhance ISO-related HR policies and procedures.
 
 
 &bull;	Drive employee engagement, culture development, and retention initiatives.
 
 
 &bull;	Facilitate the HR Director&rsquo;s mission by ensuring all needed resources and tools are in place.
 
 
 
 
 
 🔹Requirements:
 
 
 &bull;	Bachelor&rsquo;s degree in HR or Business (Master&rsquo;s preferred).
 
 
 &bull;	8+ years of HR experience, including 3+ years in a managerial role.
 
 
 &bull;	Strong background in HR operations, recruitment, and labor law.
 
 
 &bull;	Experience managing white- and blue-collar staff.
 
 
 &bull;	Familiarity with ISO standards and HR compliance.
 
 
 &bull;	Excellent leadership, communication, and organizational skills.
 
</div>

Senior Human Resources Manager

MENATEC

<div>
 
 About MENATEC
 
 
 
 MENATEC is a trusted supplier of metallic industrial spare parts to refineries, power plants, and factories across the MENA region and beyond. With 10 years of industry experience and an extensive network in Oil &amp; Gas, Energy, and Water industries, we pride ourselves on dependability, integrity, and personalized service. We partner closely with clients to minimize equipment downtime and maximize operational safety.
 
 
 
 Job Purpose
 
 
 
 The Operations Director will lead and optimize all operational functions at MENATEC to ensure efficiency, profitability, and sustainable growth. This is a hands-on leadership role perfect for an experienced professional who thrives in a dynamic, entrepreneurial environment where every decision has direct impact on company success.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Operations Leadership
 
 
 
 <ul>
 <li>
 Develop and implement operational strategies that align with MENATEC's business objectives and growth plans
 </li>
 <li>
 Define and optimize operational KPIs to track efficiency and profitability
 </li>
 <li>
 Conduct risk assessments and develop contingency plans to ensure business continuity
 </li>
 <li>
 Drive operational excellence initiatives to support business expansion and market competitiveness
 
 
 
 </li>
 </ul>
 
 2. Daily Operations Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day business operations, ensuring smooth and efficient execution.
 </li>
 <li>
 Optimize processes and workflows to ensure living our company values
 </li>
 <li>
 Ensure compliance with regulations, safety standards, and industry requirements
 </li>
 <li>
 Drive continuous improvement initiatives to reduce costs and enhance operational efficiency
 
 
 
 </li>
 </ul>
 
 3. Cross-Functional Leadership &amp; Team Development
 
 
 
 <ul>
 <li>
 Lead and mentor operational teams while fostering a culture of accountability and excellence
 </li>
 <li>
 Provide operational insights and support for business development and project execution.
 </li>
 <li>
 Resolve operational challenges quickly to maintain service quality and delivery commitments
 
 
 
 </li>
 </ul>
 
 4. Process Optimization &amp; Quality Management
 
 
 
 <ul>
 <li>
 Establish and maintain comprehensive Standard Operating Procedures (SOPs) across all operational functions
 </li>
 <li>
 Lead process improvement initiatives to streamline workflows and eliminate inefficiencies
 </li>
 <li>
 Monitor operational performance data and implement corrective actions where needed
 </li>
 <li>
 Ensure consistent quality standards and customer satisfaction across all operations
 
 
 
 </li>
 </ul>
 
 5. Financial Management &amp; Resource Optimization
 
 
 
 <ul>
 <li>
 Develop and manage operational budgets while identifying cost-reduction opportunities
 </li>
 <li>
 Support financial planning through accurate operational forecasting and reporting
 </li>
 <li>
 Support recruitment and development of key operational personnel as the company grows
 
 
 
 </li>
 </ul>
 
 6. Supplier &amp; Vendor Relations
 
 
 
 Manage supplier relationships, evaluate performance, and negotiate contracts to secure favorable terms.
 
 
 Ensure reliable procurement and logistics operations to meet project and client demands.
 
 
 Oversee import/export processes, shipping, and customs clearance.
 
 
 
 7. Reporting &amp; Performance Analysis
 
 
 
 <ul>
 <li>
 Prepare regular operational reports for executive leadership covering KPIs, challenges, and improvement opportunities
 </li>
 <li>
 Analyze operational data to identify trends and recommend strategic actions
 </li>
 <li>
 Support executive decision-making with accurate, timely operational insights and recommendations
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain Management, or related field
 
 
 Masters degree (MBA or equivalent) is a plus
 
 
 Minimum 810 years of experience in operations, logistics, or supply chain management
 
 
 Minimum 3 years in a senior operational role, preferably within small-to-medium enterprises
 
 
 
 Experience In Trading, Manufacturing, Or Industrial Sectors Strongly Preferred
 
 
 
 Demonstrated success in growing companies or entrepreneurial environments
 
 
 Strong working knowledge of ERP systems and Microsoft Office applications
 
 
 Excellent leadership, communication, and problem-solving abilities
 
 
 Fluent in Arabic and English (both written and spoken).
 
 
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Entrepreneurial mindset: Someone who can think like an owner and take initiative without extensive oversight
 </li>
 <li>
 Hands-on approach: Comfortable rolling up sleeves and working directly on operational challenges
 </li>
 <li>
 Growth orientation: Experience scaling operations in growing companies rather than maintaining established systems
 </li>
 <li>
 Cultural fit: Understanding of international and local business culture and environment
 </li>
 <li>
 Adaptability: Ability to wear multiple hats and adapt to changing business needs
 </li>
 <li>
 Results-driven: Track record of improving operational efficiency and reducing costs
 
 
 
 </li>
 </ul>
 
 Why Join MENATEC?
 
 
 
 Direct impact: Your decisions and improvements will directly influence company success
 
 
 Growth opportunity: Be part of our expansion journey and grow your career alongside the company
 
 
 Entrepreneurial environment: Work with leadership that values innovation and strategic thinking
 
 
 Professional development: Opportunities to expand your skills and take on increasing responsibilities
</div>

Operations Director

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 
 Responsibilities
 
 
 
 We're seeking a Team lead for Ultra Fast Grocery (UFG) Under The Roof (UTR) operations in Egypt. In this role, you will be responsible for:
 
 
 Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations:
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 The job requires to work on flexible shifts including night/ weekends and different areas
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within Egypt
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3089517
</div>

Operations Executive, Amazon Now, Amazon Now - Egypt

Reno Design and Finish

<div>
 
 Operations Executive
 
 
 
 About the Role
 
 
 
 We are an architectural design and contracting company seeking a dynamic coordinator to handle client inquiries, support operations, and manage supplier relations. This role bridges client communication, procurement, and community management, ensuring smooth operations from first inquiry to project execution.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Act as the main contact for client follow-ups, quotations, and updates.
 </li>
 <li>
 Prepare quotations and proposals and maintain records.
 </li>
 <li>
 Issue purchase orders and follow up with suppliers on delivery and specifications.
 </li>
 <li>
 Build and maintain supplier database (furniture, cladding, finishing materials).
 </li>
 <li>
 Manage social media community: reply to comments, messages, and post daily stories.
 </li>
 <li>
 Track and report daily/weekly updates on leads, fees, quotations, and supplier status.
 </li>
 <li>
 Support management in client account handling and ensure high service standards.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in operation handling, coordination, procurement, or similar.
 </li>
 <li>
 Background in interior design, furniture supply, or contracting industry is a strong advantage.
 </li>
 <li>
 Strong communication in Arabic &amp; English (written and spoken).
 </li>
 <li>
 Organized and detail-oriented, able to handle multiple tasks at once.
 </li>
 <li>
 Proficiency in Microsoft Office / Google Workspace / AI tools.
 </li>
 <li>
 Familiarity with social media platforms (Facebook, Instagram, LinkedIn, WhatsApp Business).
 </li>
 </ul>
 
 
 Compensation
 
 
 <ul>
 <li>
 Salary: 14,000 &ndash; 18,000 EGP depending on experience.
 </li>
 <li>
 Bonus/incentives based on performance and client conversion.
 </li>
 </ul>
 
 
 Location
 
 
 <ul>
 <li>
 Heliopolis, Cairo, Egypt
 </li>
 </ul>
</div>

Operations Executive

Pera Travel

<div>
 
 
 Operations Executive
 
 
 
 
 
 
 The Operations Executive is responsible for managing and executing all travel-related bookings and operational processes within the agency. This role ensures the smooth coordination between suppliers, sales agents, customer service representatives, and the accounts department to deliver an exceptional client experience while maintaining efficiency, accuracy, and profitability on every booking.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull;	Airline &amp; Hotel Bookings:
 
 
 Handle all flight, hotel, and accommodation reservations accurately and efficiently through the agency&rsquo;s booking platforms, supplier portals, or direct contacts.
 
 
 &bull;	Tours, Transfers &amp; Excursions:
 
 
 Book daily tours, transfers, activities, and excursions as per client itineraries, ensuring all services are confirmed, properly documented, and communicated to both clients and suppliers.
 
 
 &bull;	Supplier Management:
 
 
 Communicate and negotiate with local and international DMCs, hotel partners, and tour suppliers to secure the best rates and ensure timely confirmations. Maintain professional relationships and follow up on pending requests and special client requirements.
 
 
 &bull;	Voucher &amp; Documentation:
 
 
 Prepare and issue service vouchers, invoices, itineraries, and travel confirmations accurately. Ensure all documents are properly checked before sharing with clients or sales agents.
 
 
 &bull;	Client Service Coordination:
 
 
 Follow up with clients during their trips for updates, confirm driver arrivals and tour schedules, and ensure smooth service delivery throughout the journey.
 
 
 &bull;	Amendments &amp; Changes:
 
 
 Process booking changes (date modifications, service upgrades, cancellations, etc.) promptly while ensuring clear communication with both suppliers and the sales team.
 
 
 &bull;	Financial Record Keeping:
 
 
 Maintain organized booking records, tracking supplier costs, client payments, and profit margins per file. Update operational reports and ensure all accounting data aligns with the finance department.
 
 
 &bull;	Cross-Department Coordination:
 
 
 Work efficiently and collaboratively with the Sales, Customer Service, and Accounts departments to ensure all confirmed clients have their travel plans executed correctly and on time. Support pre-departure follow-ups and post-travel feedback collection.
 
 
 &bull;	Payment Plan Management:
 
 
 Organize and monitor bookings made under installment or payment plan systems, ensuring that all balances are collected and supplier payments are made before travel dates.
 
 
 &bull;	Crisis Handling:
 
 
 Provide quick operational support in case of last-minute changes, flight delays, missed connections, or service complaints. Liaise with suppliers to find the best alternative solutions.
 
 
 &bull;	Compliance &amp; Quality Control:
 
 
 Ensure all bookings comply with company policies, travel regulations, and supplier terms. Maintain a high standard of accuracy and professionalism in every transaction.
 
 
 
 
 
 
 Requirements &amp; Skills
 
 
 
 &bull;	Proven experience in travel operations or a similar role within a travel agency or DMC.
 
 
 &bull;	Strong knowledge of flight, hotel, and tour booking systems (RateHawk, TBO, HotelRack, etc.).
 
 
 &bull;	Excellent communication and negotiation skills.
 
 
 &bull;	Fluent in both English and Arabic (written and spoken) &mdash; this is a must.
 
 
 &bull;	Ability to handle multiple bookings and tight deadlines with precision.
 
 
 &bull;	Detail-oriented, organized, and proactive in problem-solving.
 
 
 &bull;	Strong teamwork attitude and ability to collaborate across departments.
 
 
 &bull;	Intermediate to advanced skills in Excel or Google Sheets for cost/profit tracking.
 
 
 &bull;	Flexible and able to manage after-hours coordination when required for ongoing client travel cases.
 
</div>

Transmar

<div>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage stock updates on ERP in all locations.
 </li>
 <li>
 Follow up on physical locations of all operated containers.
 </li>
 <li>
 Maintain live view on container stocks in all locations using EDI.
 </li>
 <li>
 Report overdue containers in all ports and communicate it to respective teams.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1-3 years of relevant experience.
 </li>
 <li>
 Solid background in mathematics, data analysis and modeling.
 </li>
 <li>
 Bachelor's degree in relevant field (Engineering is preferably).
 
 </li>
 </ul>
</div>

RATP Dev

<div>
 RATP Dev is a subsidiary of the RATP Group, global leader in high-capacity urban rail and the world's third largest public transport operator. All over the world, our 25,000 people design, operate, maintain and modernize public transit networks of automated metros, commuter rail, tramway, bus and many other modes.
 
 
 We have built our expertise in the ultra-dense, constantly-modernized Paris network. Since 120 years our experts manage complex projects, improve passenger experience, participate in large-scale sport or cultural events.
 
 
 Thanks to this unrivalled know-how, we serve more than 100 cities in 17 countries and 5 continents. We provide custom-made solutions that meet their specific challenges in terms of the environment, social inclusion, growth or attractiveness.
 
 
 We build, deliver and commit for the best of public transport, every day, everywhere, for everybody &ndash; to make it the natural choice for cities and passengers.
 
 
 
 RATP Dev Mobility Cairo
 
 operates the Green Line 3 and the LRT Capital Train, essential components of Cairo&rsquo;s public transportation network. We are dedicated to providing high-quality service and ensuring customer satisfaction across these lines.
 
 
 Are you a strategic leader with a passion for public transport excellence? RATP Dev Mobility Cairo is seeking a
 
 Service Delivery Director
 
 to lead and elevate the performance of our operations and passenger services.
 
 
 
 Key Responsibilities Will Include
 
 
 
 <ul>
 <li>
 Lead the Service Delivery Department with a vision rooted in excellence, partnership, and sustainability.
 </li>
 <li>
 Ensure safe, reliable, and high-quality service delivery aligned with contractual KPIs.
 </li>
 <li>
 Drive operational efficiency, customer satisfaction, and continuous improvement.
 </li>
 <li>
 Collaborate with cross-functional teams to optimize cost, safety, and service standards.
 </li>
 <li>
 Champion a culture of safety, inclusivity, and performance.
 
 
 </li>
 </ul>
 
 Profil De Candidat Recherch&eacute;
 
 
 
 <ul>
 <li>
 10+ years in public transport operations, including senior leadership roles.
 </li>
 <li>
 Proven experience in rail operations and customer-facing services.
 </li>
 <li>
 Strong knowledge of railway safety, operational planning, and workforce management.
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s in Transport, Engineering, Business, or related fields.
 </li>
 <li>
 Fluent in English; Arabic and French are a plus.
 
 
 </li>
 </ul>
 Why RATP Dev ? Be part of a global leader in mobility solutions, shaping the future of urban transport in Cairo. Lead impactful initiatives, work with passionate professionals, and make a difference in millions of daily journeys.
 
 
 If you're driven by operational excellence, committed to safety and customer satisfaction, and ready to lead transformative transport services in Cairo, we want to hear from you!
 
 
 RATP Dev is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
 
 Join us in making a difference through transporation excellence!
 
 
 
 
 Comp&eacute;tences
 
 
 
 customer service
</div>

Service Delivery Director (F/M)

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460 operations leader jobs IN Cairo

Senior Human Resources Manager

Operations Director

Operations Executive, Amazon Now, Amazon Now - Egypt

Operations Executive

Operations Executive

Operations Executive

Service Delivery Director (F/M)