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operations specialist

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Team
 
 
 
 Careem Plus is Careem&rsquo;s subscription program that offers members unmatched value for loyalty by helping them unlock value across services on the Careem app. Careem Plus aims to become the #1 subscription program simplifying everyday life for millions of our customers across the MENA region. We view Careem Plus as the primary customer-facing proposition that enables customers to enjoy the benefits of the Careem platform. Consequently, Careem Plus's value proposition should inspire and reinforce the value of the Careem super app. Launched in Dubai in 2021, the program has seen strong growth and engagement from customers. Over the coming years, we aim to aggressively grow our member base, continue adding market-leading benefits to bolster the value proposition, expand to other regional markets and help Careem become the everyday super app of the region.
 
 
 Who we are looking for
 
 
 We are seeking an ambitious and detail-oriented Senior Product Operations Specialist to join our Product Operations team. The ideal candidate should have a strong background in product management and operations, with a proven track record of successfully coordinating and executing product development projects. We need someone who can thrive in a collaborative environment, communicate effectively with cross-functional teams, and is passionate about delivering high-quality products to our customers.
 
 
 What you&rsquo;ll do
 
 
 Collaborate with Product, Engineering, QA, Care, and other teams to identify opportunities, provide daily product support, coordinate product and feature releases, and leverage customer/internal feedback for valuable product improvements through effective teamwork
 
 
 Develop &amp; Optimize Processes: Keeping a keen eye on product performance is essential to identify operational gaps, inefficiencies, and potential risks. We want you to work alongside various teams to come up with effective solutions. Keep track of key performance metrics and implement corrective actions as needed.
 
 
 Program/Project Management: Be a resourceful, go-getting multitasker, supporting cross-functional initiatives across a variety of areas (product, ops, engineering, tech support, marketing, etc)
 
 
 Foster Relationships: Foster strong relationships with teams and stakeholders to ensure efficient and productive working relationships
 
 
 Data-driven insights - Perform deep-dive analysis to evaluate existing feature performance or assess the impact potential of tackling new problems and opportunities
 
 
 Education and experience
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Marketing, or a related field.
 </li>
 <li>
 Minimum 3 years' experience in product operations, product management, or a related role within a technology or consumer-focused company; prior experience with subscription models is a plus
 </li>
 <li>
 Familiarity with Agile methodologies and product management tools.
 </li>
 <li>
 Fluency in English and Arabic
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong Problem Solver: Excel in analyzing complex issues and developing creative solutions.
 </li>
 <li>
 Detail-Oriented and Organized: Efficiently manage multiple tasks and priorities with meticulous attention to detail.
 </li>
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 Collaborative and Proactive: Thrive in diverse teams, taking ownership and identifying new opportunities or challenges. Additionally, adapt well to fast-paced and changing environments.
 </li>
 </ul>
</div>

Senior Product Operations Specialist

Al-Haadi Mobiliya

Job Title: Import SpecialistCompany: AlHaadi Mobilya Location: Gajjumatta, Lahore Job Type: Full-Time Department: Supply Chain &amp; Procurement Experience Required: 3&ndash;5 Years in Import Operations or International ProcurementAbout AlHaadi Mobilya:AlHaadi Mobilya is a premium furniture brand based in Lahore, known for fusing elegant craftsmanship with modern aesthetics. We source high-quality materials and components both locally and internationally. To strengthen our global procurement and logistics function, we are hiring a capable and detail-oriented Import Specialist to manage and streamline our import operations.Role Summary:The Import Specialist will be responsible for overseeing and managing the importation of raw materials, hardware, and finished goods. The role requires deep knowledge of customs regulations, documentation, international supplier coordination, and freight logistics to ensure timely, cost-effective, and compliant import operations.Key Responsibilities:<ul><li>Coordinate with international suppliers, freight forwarders, and clearing agents to manage end-to-end import processes.</li><li>Ensure timely shipment planning, documentation, and customs clearance in compliance with FBR, Customs, and DRAP (if applicable) regulations.</li><li>Prepare and verify import-related documents such as commercial invoices, packing lists, bill of lading, certificate of origin, Form I/M, etc.</li><li>Track and monitor shipments to ensure timely arrivals and proactively resolve any logistics or customs delays.</li><li>Negotiate freight charges, customs clearance costs, and coordinate with vendors to optimize supply chain efficiency.</li><li>Work closely with the finance department to handle duties, taxes, payment settlements, and LC documentation.</li><li>Maintain accurate records of all imports, HS codes, and landed costs for reporting and audits.</li><li>Stay updated on import regulations, duty structures, and SROs relevant to the furniture and manufacturing industry.</li><li>Develop and maintain relationships with customs officials, freight forwarders, and logistics partners.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, International Trade, Business, or a related field.</li><li>3&ndash;5 years of hands-on experience in import operations, preferably in the manufacturing, furniture, or retail sector.</li><li>Strong understanding of Pakistani import laws, customs clearance processes, and trade compliance.</li><li>Experience working with LCs, banking documentation, and shipment tracking systems.</li><li>Proficiency in MS Excel, ERP systems, and import documentation tools.</li><li>Excellent coordination, negotiation, and communication skills.</li><li>Attention to detail, strong organizational ability, and the capacity to manage multiple shipments simultaneously.</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Opportunity to work in a growing, professionally managed organization</li><li>Supportive team environment</li><li>Exposure to international trade and vendor management</li><li>Performance-based bonuses and benefits</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Import Specialist

Caps IT Solutions

We are looking for a motivated and technically skilled Product Operations &amp; Support Specialist with1-2 years of experience to join our team. This hybrid role blends product operations, technical support,and customer-facing tasks. You will be responsible for maintaining the smooth operation of ourproducts, troubleshooting technical issues, and ensuring that customers receive excellent support.You will also collaborate with internal teams to optimize product performance and contribute toprocess improvements.Key Responsibilities<ul><li>Provide technical support to customers, addressing product-related issues and ensuring a</li></ul>positive experience.<ul><li>Troubleshoot technical issues and offer timely resolutions, collaborating with product and</li></ul>engineering teams when necessary.<ul><li>Assist in managing product lifecycle processes, including updates, releases, and deployments.</li><li>Support the creation and maintenance of product documentation, guides, FAQs, and other</li></ul>resources to help customers self-serve.<ul><li>Act as a liaison between customers, product, and engineering teams to ensure that issues are</li></ul>addressed and features are prioritized.<ul><li>Monitor product performance, identify any technical issues, and work proactively to mitigate</li></ul>any operational disruptions.<ul><li>Track and analyze customer feedback and support trends to help identify opportunities for</li></ul>product improvements or operational efficiencies.<ul><li>Help implement and maintain internal product management systems and tools.</li><li>Provide training or assistance to internal teams or customers about new features, products,</li></ul>and updates.<ul><li>Assist in managing product operations tasks, such as monitoring data flows, resolving</li></ul>integration issues, and ensuring systems are functioning as expected.<ul><li>Contribute to the refinement of support processes and technical workflows to improve overall</li></ul>customer and product experience.Qualifications<ul><li>1-2 years of experience in product operations, technical support, or customer-facing technical</li></ul>roles.<ul><li>Bachelor&rsquo;s degree in Computer Sciences, Software Engineering or similar.</li><li>Strong understanding of technical concepts such as software, APIs, data integrations, and</li></ul>troubleshooting.<ul><li>Excellent written and verbal communication skills.</li><li>Experience using support or operations tools (e.g., Jira, Zendesk, or similar systems).</li><li>Ability to understand and explain complex technical issues in simple, customer-friendly</li></ul>language.Job Type: Full-timeWork Location: In person

Technical Product Ops/Support Specialist

HZA SMC PVT LTD

We are seeking a detail-oriented eBay Marketplace Specialist to manage our store operations on the eBay platform. The ideal candidate will be responsible for creating and maintaining product listings, monitoring inventory, coordinating order fulfillment, and handling customer service. This role also includes analyzing market trends and using eBay tools to improve store performance.Key Responsibilities:<ul><li>Create and update product listings with accurate titles, descriptions, and images.</li><li>Monitor inventory levels and coordinate with fulfillment partners to ensure timely order processing.</li><li>Research market trends, competitor pricing, and product positioning to maintain competitiveness.</li><li>Respond to customer inquiries, manage returns, and address feedback professionally and promptly.</li><li>Plan and implement promotional strategies using eBay&rsquo;s built-in tools.</li><li>Monitor seller performance metrics and recommend improvements to maintain account health.</li></ul>Required Qualifications:<ul><li>Experience managing and optimizing an eBay seller account.</li><li>Familiarity with eBay policies, tools, and performance standards.</li><li>Strong written and verbal communication skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Experience using eBay Seller Hub and basic inventory or analytics tools.</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>Experience running eBay promotions and ad campaigns.</li><li>Knowledge of eBay analytics and reporting features.</li></ul>Benefits:<ul><li>Performance-based bonuses (up to three times per year)</li><li>Paid time off, including medical and casual leave</li><li>Reimbursement for business-related travel expenses</li><li>Participation in company-sponsored events</li><li>Access to additional employee benefits based on company policy</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Our office timings are 5:00 AM - 2:30 PM (Monday - Saturday) and our office location is Samnabad, Lahore. Can you make daily commute to office location &amp; comfortable with office timings?</li><li>How many years of experience do you have as ebay Specialist?</li><li>What is your Current Salary &amp; Expected Salary?</li><li>How soon could you join us, If Selected?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Marketplace Specialist

Insights Advisory

OVERVIEWJob Title: Server Management Specialist &ndash; Google Cloud Platform (GCP)Location: Lahore, PakistanRole Purpose: Seeking a Server Management Specialist with GCP experience to manage cloud infrastructure, hosting, and domains. Must be skilled in server maintenance, DNS, Linux, and deployment security.KEY ACCOUNTABILITIES &amp; ACTIVITIESKey Activities1. Cloud Infrastructure Management<ul><li>Manage and maintain cloud environments primarily on GCP (Compute Engine, Cloud DNS, Cloud Storage, etc.)</li><li>Ensure availability and performance of hosted services.</li></ul>2. Hosting &amp; Server Maintenance<ul><li>Resolve server downtime, latency issues, and ensure system reliability.</li><li>Monitor resource usage and optimize server configurations.</li></ul>3. Domain Management &amp; Migration<ul><li>Handle domain pointing, shifting, and DNS management across multiple registrars and platforms.</li><li>Ensure proper SSL/TLS configurations.</li></ul>4. Security &amp; Backup Protocols<ul><li>Implement firewall rules, manage server-side security patches, and regularly audit security settings.</li><li>Set up automated backups and recovery strategies.</li></ul>5. Deployment &amp; Version Control<ul><li>Support CI/CD processes, staging environments, and live deployments.</li><li>Collaborate with development teams for efficient code release cycles.</li></ul>JOB SPECIFICATIONSKnowledge / Skills<ul><li>Strong knowledge of Google Cloud Platform services (especially Compute Engine, Cloud Run, DNS, etc.)</li><li>Proficiency in Linux/Unix-based systems and shell scripting</li><li>Understanding of hosting environments, DNS, firewalls, and SSL configurations</li><li>Familiarity with tools like Cloudflare, cPanel, WHM, and version control (Git)</li><li>Ability to troubleshoot and resolve server issues independently and efficiently</li><li>Strong communication and time-management skills</li></ul>Education / Certifications<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology or a related field</li></ul>Experience<ul><li>Minimum 3 years of experience in server management or cloud infrastructure</li><li>Prior hands-on experience managing production environments in GCP</li><li>Experience with domain transfers, hosting migrations, and deployment pipelines</li></ul>Package<ul><li>Market competitive</li></ul>How to Apply<ul><li>Send your CVs at careers@insightss.co</li></ul>Job Type: Full-timeWork Location: In person

Server Management Specialist – Google Cloud Platform (GCP)

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 The Onboarding Specialist is a pivotal role responsible for creating an exceptional and seamless new hire experience. You will be the champion of our onboarding process, from the moment an offer is accepted through the completion of the initial 90-day integration period.
 
 
 This role requires a blend of detailed coordination, engaging facilitation, and a genuine desire to help new employees successfully transition into our company culture. You are the face of the company for our newest team members and will play a critical part in their long-term success and engagement.
 
 
 
 What You'll Do
 
 
 
 
 New Hire Orientation (NHO) Coordination &amp; Facilitation:
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for new hires, answering questions and providing necessary information prior to their start date.
 </li>
 <li>
 Schedule and coordinate all aspects of our weekly New Hire Orientation sessions.
 </li>
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 Prepare and maintain all orientation materials, including welcome kits, presentations, handbooks, and digital resources.
 </li>
 <li>
 Act as a co-facilitator to deliver up to 20%-40% of new hire orientation sessions covering company history, culture, values, and an overview of our benefits and key policies.
 </li>
 <li>
 Coordinate with presenters from other departments (IT, Security, Department Heads) to ensure a smooth and cohesive orientation agenda.
 
 
 </li>
 </ul>
 
 Onboarding Process Management
 
 
 
 <ul>
 <li>
 Manage the end-to-end onboarding workflow, ensuring all logistical tasks are completed accurately and on time.
 </li>
 <li>
 Initiate and monitor pre-employment processes, including background checks and paperwork.
 </li>
 <li>
 Ensure accurate and timely completion of all new hire paperwork, including Form I-9 verification and E-Verify processing, maintaining strict compliance standards.
 </li>
 <li>
 Partner with hiring managers to ensure they are equipped with the tools and resources to provide a structured role-specific onboarding experience for their new hire.
 </li>
 <li>
 Administer our 30, 60, and 90-day check-in surveys, gathering feedback to continuously improve the onboarding journey.
 
 
 </li>
 </ul>
 
 Systems &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Enter and maintain accurate new hire data in our Human Resources Information System (HRIS).
 </li>
 <li>
 Manage and update content on our internal onboarding portal and/or Learning Management System (LMS).
 </li>
 <li>
 Conduct regular audits of onboarding processes and new hire files to ensure data integrity and compliance.
 
 
 </li>
 </ul>
 
 Program Enhancement
 
 
 
 <ul>
 <li>
 Act as a subject matter expert on onboarding best practices.
 </li>
 <li>
 Analyze feedback from new hires and stakeholders to identify areas for improvement within the orientation and onboarding programs.
 </li>
 <li>
 Propose and implement new initiatives to enhance the new hire experience and foster a sense of belonging.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 1-2 years of experience in Human Resources, Learning &amp; Development, Talent Management or administrative coordination roles.
 </li>
 <li>
 1+ years directly focused on employee onboarding programs is highly desirable.
 </li>
 <li>
 Ability to present information clearly and confidently to groups.
 </li>
 <li>
 Exceptional organizational skills and an impeccable eye for detail.
 </li>
 <li>
 Outstanding communication skills, both written and verbal.
 </li>
 <li>
 A warm, welcoming, and professional demeanor.
 </li>
 <li>
 Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
 </li>
 <li>
 Proficiency in Google Workspace.
 </li>
 <li>
 High degree of integrity and the ability to handle confidential information with discretion.
 
 
 </li>
 </ul>
 
 Bonus Points
 
 
 
 <ul>
 <li>
 Associate's degree in Human Resources, Communications, Business Administration, or a related field.
 </li>
 <li>
 Experience with HRIS (e.g., Workday, BambooHR, ADP) and/or Learning Management Systems (Seismic Learning).
 </li>
 <li>
 Familiarity with Form I-9 and E-Verify compliance procedures.
 </li>
 <li>
 Experience facilitating training or delivering presentations in a professional setting.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Onboarding Specialist (HR)

Job Title: Senior IT SpecialistCompany: AlHaadi Mobilya Location: Gajjumatta, Lahore Job Type: Full-Time Department: Information Technology Experience Required: 4&ndash;6 Years in IT Support, Infrastructure &amp; Systems ManagementAbout AlHaadi Mobilya:AlHaadi Mobilya is a premium furniture brand headquartered in Lahore, specializing in contemporary, custom, and retail furniture solutions. As a growing organization with expanding factory and retail operations, we are looking for an experienced Senior IT Specialist to manage and optimize our IT infrastructure, systems, and support functions.Role Overview:The Senior IT Specialist will be responsible for maintaining the company&rsquo;s overall IT operations, including hardware, software, networking, ERP systems, and cybersecurity. This role requires a hands-on professional who can manage day-to-day IT support while also leading improvements in system performance, data security, and technology integration across departments.Key Responsibilities:<ul><li>Manage, maintain, and troubleshoot hardware, software, servers, and network infrastructure (LAN/WAN/Wi-Fi).</li><li>Oversee the installation, configuration, and maintenance of workstations, printers, routers, and other IT equipment.</li><li>Provide technical support to users in the office and factory to resolve hardware, software, and connectivity issues.</li><li>Administer and manage ERP systems, user accounts, permissions, and system backups.</li><li>Ensure data security protocols are in place including firewalls, anti-virus software, data backups, and access controls.</li><li>Coordinate with vendors for procurement, licensing, and repair of IT equipment or software.</li><li>Monitor system performance and suggest upgrades or changes to improve efficiency.</li><li>Document IT procedures, troubleshooting steps, and asset inventory.</li><li>Evaluate new technologies to support business operations and recommend implementation where needed.</li><li>Ensure compliance with company IT policies and data protection regulations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>4&ndash;6 years of relevant IT experience, preferably in a manufacturing or retail environment.</li><li>Strong knowledge of Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP), and ERP systems.</li><li>Experience with firewalls, data backups, and cybersecurity protocols.</li><li>Familiarity with cloud services (Google Workspace, Microsoft 365) is a plus.</li><li>Strong problem-solving skills and ability to work under pressure.</li><li>Excellent communication skills to support cross-department collaboration.</li><li>Certifications such as CCNA, MCSA, or CompTIA are preferred.</li></ul>What We Offer:<ul><li>Competitive market-based salary</li><li>Professional work environment with growth opportunities</li><li>Exposure to cross-functional projects and technology integration</li><li>Staff benefits and performance-based bonuses</li><li>On-site meals and IT equipment support</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Senior IT Specialist

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