director of operations

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operations supervisor - dallas

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operations supervisor dallas

4Refuel

Job Summary
 The Operations Supervisor is responsible for planning daily and weekly workloads to achieve departmental and facility objectives through the corporate values of integrity, diversity and delivering expected results. This role is charged with the goal to effectively and efficiently manage the development and directions of the operational team to drive the growth of revenue, technical productivity and promote high quality customer satisfaction.
 Hours: 4pm - 2am
 
Job Duties: 
<ul>
<li>Ensure daily and weekly productivity and department targets are met or exceeded.</li>
<li>Ensures adherence to established methods to measure and maintain customer service excellence standards.</li>
<li>Ensure daily and weekly productivity and department targets are met or exceeded.</li>
<li>Deliver prompt and efficient resolution and recovery of customer inquires and complaints to improve overall customer satisfaction.</li>
<li>Maintain and monitor all appropriate reports according to standards.</li>
<li>Develop and implement new business strategies for creating or improving processes and procedures to improve corporate performance.</li>
<li>Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.</li>
<li>Meet regularly with department heads/business unit leaders; facilitate resolution of issues/problems between business units and/or departments.</li>
<li>Responsible for appropriate staff levels to meet requirements of the department.</li>
<li>Assists with recruitment, hiring, terminations and performance management, as needed</li>
<li>Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers.</li>
<li>Enhance and develop policies, procedures and service systems to meet the goals of the department.</li>
<li>Budget preparation and monitoring of the department P&L.</li>
<li>Monitor financial performance to ensure the department is meeting or exceeding budgetary commitment.</li>
<li>Analyzes and report on the daily, monthly and annually department's key performance indicators and industry trends.</li>
<li>Develop and implement strategies around improving the financial performance of the department.</li>
<li>Handle Customer enquiries and complaints which are escalated from the departments.</li>
<li>Analyze the Customer's concern and present options to solve their issue.</li>
<li>Update work orders with appropriate information to provide information more quickly and easily to Customers.</li>
<li>Measure and monitor key customer service areas.</li>
<li>Examines reports (e.g., inventory, sales and daily reports) to determine the operational activities of the company and ensure optimum performance.</li>
<li>Ensure that all reporting employees adhere to company policies and procedures.</li>
<li>Able and willing to Deliver and unload fuel to our client base in a timely fashion, as needed</li>
<li>Performs other duties as required What we require of you:</li>
<li>Rotating on call weekend monitoring</li>
<li>Experience providing superb customer service preferably in the transportation/distribution/courier industry</li>
<li>Minimum 3-5 years’ management/supervisory experience</li>
<li>Valid CDL</li>
<li>Maintain knowledge of applicable U.S. regulatory requirements (DOT Hazardous Materials Regulations and OSHA Hazard Communication Standard) and ensure employee compliance.</li>
<li>Repair Fleet Maintenance experience is an asset</li>
<li>Vendor Management experience</li>
<li>Experience with fleet operations and customer delivery.</li>
<li>Responsible for training and performance management of employees.</li>
<li>Coaches and develops others as required</li>
<li>Willing to work extended and flexible hours; flexibility to work afternoons/evenings/weekends</li>
<li>Excellent communication and problem-solving skills</li>
<li>Must have a safety and compliance mind set</li>
</ul>
As a condition of employment, this position is subject to the successful completion of the following pre-employment conditions:
 <ul>
<li>Criminal Background Check / Medical & Drug Testing</li>
</ul>
During the interview stage, all candidates will be road tested and will participate in a Ride Along with a seasoned 4Refuel driver. Should an offer be extended, candidates must successfully pass pre-employment testing which consists of: a criminal record search, drug testing and employment reference check.
 4Refuel welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
 We are committed to diversity at 4Refuel, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. 4Refuel does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

Operations Supervisor - Dallas

University of Dallas

WHO WE ARE The University of Dallas is a premier Catholic liberal arts university that seeks to educate the whole person, encouraging its students to pursue wisdom, truth and virtue as the proper and primary ends of education. All employees are expected to support the university&rsquo;s Mission, which is informed by the Apostolic Constitution Ex corde Ecclesiae, the Catholic Church&rsquo;s governing document on Catholic universities. The University of Dallas is known for its nationally ranked Core Curriculum, exceptional post-graduation outcomes, and some of the happiest students in the country.SUMMARYUD is currently seeking a part-time Administrative Assistant who will work closely with the Institute for Homiletics team to ensure efficient operations of the Institute and its interactions with those it serves. This Administrative Assistant will be responsible for handling the office interfaces of the Institute.PRIMARY RESPONSIBILITIES &middot; Provide administrative support to the Institute for Homiletics team.&middot; Maintain efficient office operations for the Institute for Homiletics. Greet visitors. Manage correspondence and mail. Organize files. Maintain databases. Coordinate UD facility reservations. Maintain equipment and office supplies.&middot; Monitor and update confidential files for participants in the Institute&rsquo;s programs as needed, including tracking participation and entering and filing of self-evaluations, coaching notes, and parish survey results.&middot; Assist in coordinating the Institute&rsquo;s financial processes: Process check requests and requisition requests. Maintain deposit records. Reconcile credit card expenses. Send invoices. Submit expense reports,&middot; Compile reports and record minutes for the Institute for Homiletics Board of Directors meetings; participate in and document staff team meetings, brainstorming and planning sessions.&middot; Provide administrative support for Institute for Homiletics programs and retreats. Schedule transportation as needed.&middot; Interact regularly with the executive director and the team; prioritize and follow up on incoming questions, issues, and concerns.&middot; Serve as a liaison with University of Dallas staff to coordinate and streamline administrative processes.&middot; Additional duties as assigned.REQUIRED SKILLS AND ABILITIES&middot; A strong understanding of office automation practices, procedures and equipment, and standard records maintenance procedures.&middot; Team spirited and mission oriented.&middot; Skilled in composing correspondence.&middot; Flexibility to adapt to constantly shifting demands, as well as exercise independent judgment and decision-making in the absence of direct supervision.&middot; Ability to work independently on complex and confidential tasks.&middot; Proficiency in all Microsoft Office programs, including Word and Excel, Google Docs/ Forms/Drives.&middot; A high degree of confidentiality is essential.PREFERRED QUALIFICATIONS&middot; Four-year degree preferred but not required.&middot; Office administration experience strongly desired.&middot; The ability to fluently speak, read, and write in Spanish and English is helpful but not required.ADDITIONAL INFORMATION&middot; May require some weekend or evening hours to support events hosted by the Institute.&middot; Hours scheduled can be flexible.&middot; Occasional travel may be involved.&middot; Some degree of remote work is possible, coordinated in discussion with the supervisor.BENEFITS UD provides competitive pay and benefits, including eligibility to participate in medical, dental, vision, life and disability insurance; employee events; a health and wellness program; a free fitness center; competitive leave programs; tuition waiver, tuition exchange for employees and their families; and matching retirement plan contributions.If this sounds like the job for you, apply online at: https://hr.udallas.edu/apply/The University of Dallas seeks to recruit, develop, and retain faculty, staff and administration of the highest caliber. The University is an Equal Opportunity Employer and encourages applications from individuals who will enhance our community and advance our Mission.Work Location: In person

Administrative Assistant

Exponnets Insta Inc

Role - HR Manager (National Role)Location: DallasPosition Type: Full-Time, National RoleReporting to : CEOAbout the RoleExponents is seeking an experienced and detail-oriented HR Manager to oversee and streamline HR operations across all U.S. locations &mdash; Dallas, San Diego, Orlando, and Las Vegas. This role is pivotal in ensuring compliance, managing HR paperwork and processes, handling recruitment needs, addressing challenges raised by authorities or audits, and keeping policies and employee documentation updated.The HR Manager will be the central point of contact for all HR-related functions across locations, ensuring consistency, efficiency, and compliance with state and federal regulations.Key ResponsibilitiesCompliance &amp; Legislative Updates- Maintain current knowledge of federal, state, and local employment legislation, industry trends, and HR best practices to ensure compliance across all locations. - Advise staff and management on governmental statutes, regulations, OSHA compliance, leave administration, and HR provisions of law. - Ensure company compliance with all federal and state legislation regarding personnel matters. - Review and update company policies, procedures, and practices on personnel matters annually to maintain compliance with local and national regulations. - Communicate changes in company personnel policies and procedures to employees, ensuring proper compliance and understanding. - Act as the point of contact for any notices, questions, or complaints from government authorities, employees, or auditors, and ensure they are handled promptly, accurately, and professionally. - Proactively manage challenges or issues raised by authorities, audits, or inspections, ensuring timely resolution.Employee Lifecycle &amp; HR Operations- Lead and oversee staff recruitment, onboarding, training, performance management, employee relations, workers' compensation, and the full employee lifecycle across Exponents&rsquo; locations. - Maintain accurate databases, records, and paperwork across all sites. - Execute strategies to enhance HR operations, providing employees and leadership with the resources needed for success. - Manage contract provisions related to salary, salary deductions, assignments, transfers, evaluations, working hours, leaves, early retirement, illness and absence regulations, and resignations.Technology &amp; HR Systems- Set up, implement, and manage a centralized HR technology platform to streamline HR processes, compliance documentation, and employee self-service. - Ensure the platform provides easy access for employees while strengthening compliance, reporting, and record-keeping across locations. - Leverage HR technology for recruitment, onboarding, performance reviews, payroll compliance checks, and training programs.Talent Development &amp; Succession Planning- Develop and implement comprehensive training programs as part of succession planning strategies to support the growth and development of employees. - Assist executive management in the annual review, preparation, and administration of the company&rsquo;s wage and salary program.Advisory &amp; Legal Collaboration- Consult with legal counsel, as appropriate or directed by the CEO, on personnel matters. - Provide leadership with timely reports and updates on HR compliance, risks, and employee matters.Other Duties- Perform additional HR-related tasks and projects as assigned to support business operations and employee success.Qualifications- Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s degree or HR certifications preferred). - 6 to 8 years of HR management experience, preferably across multi-location operations. - Strong knowledge of federal and state labor laws, compliance requirements, OSHA regulations, and HR best practices. - Proven experience in recruitment, employee relations, and succession planning. - Demonstrated experience in implementing or managing HR technology systems. - Excellent organizational skills and attention to detail. - Strong communication and interpersonal abilities. - Ability to work independently while managing HR operations across multiple time zones and sites.Why Join Exponents?- Be part of a growing national company with a strong reputation in trade show booth design and execution. - Lead HR processes across multiple states, ensuring operational excellence. - Collaborate with a dynamic leadership team to shape a people-first culture. - Gain hands-on exposure to managing compliance challenges, authority interactions, and HR technology transformation.Thanks &amp; Regards,Firoz Khanfkhan@exponents.comBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Have you setup overall end to end HR system? </li><li>Are you familiar with California state law &amp; federal law? </li><li>what is your annual salary expectation?</li></ul>Ability to Commute:<ul><li>Irving, TX 75063 (Required)</li></ul>Work Location: In person

HR Manager - ( National role)

Envoy Air

<div>Overview:
<div>
Who we are:</div><div></div><div> 
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best in aviation at Envoy Air where you will join a team committed to providing outstanding service.</div><div></div><div> 
We offer:</div> 
<div></div><ul><li>
Amazing employee flight privileges within the American Airlines global network</li></ul><ul><li>
Training and development programs to take your career to the next level</li><li>
Comprehensive health and life benefits (subject to location)</li></ul>
Responsibilities:

How will you make an impact? 
Envoy is seeking a strategic and proactive Human Resources Business Partner (HRBP) based in Irving, TX. The HRBP will act as a consultant and advisor to business leaders and employees across departments, ensuring alignment between business objectives and HR strategies. 
Key Responsibilities:<div> 
Relationship Building</div><ul><li>
Serve as a trusted advisor to managers and employees, building strong, collaborative relationships across all levels of the organization.
</li><li>Partner with senior leadership, including General Managers, Regional Managing Directors, and VPs to understand team dynamics and provide customized support.
</li><li>Ability to build a valuable relationship with business leader and their leadership team to drive HR solutions within the business unit and acts as a single point of contact for HR needs and guidance.
</li></ul>Guidance and Direction in Accordance with Policy and Procedure
<ul><li>Ability to act as the performance improvement driver and is a champion for positive changes/solutions in the people management.</li><li>
Interpret and apply HR policies and procedures to ensure consistent and fair employment practices.
</li><li>Support compliance with all relevant employment laws and regulations.
</li><li>Provide clear guidance to managers on disciplinary actions, documentation, and performance management processes.
</li></ul>Employee Relations<ul><li>
Manage and resolve complex employee relations issues through effective, thorough and objective investigations.
</li><li>Provide coaching and support to managers and employees regarding conflict resolution, performance issues, and conduct matters.
</li><li>Proactively address concerns and promote a positive work environment with awareness of a unionized workforce and ability to interpret Collective Bargaining Agreements (CBA).
</li></ul>Training<ul><li>
Design and deliver training programs for management and employees on topics such as performance management, compliance, anti-harassment and other HR policies.
</li><li>Ability to answer and provide training for HR-related inquiries relating to policies and procedures, vacation entitlement/balances and benefits, WSIB/CNESST, short- and long-term disability claims, LOA and processing corrective action requests.</li><li>
Provide training and guidance to management on working effectively in unionized environments.
</li></ul>Qualifications:
<div>
Who are we looking for?</div><div></div> 
Position Requirements<ul><li>
Bachelor&rsquo;s degree in human resources, Business Administration or related field, or equivalent combination of experience and education.</li><li>
3-5 years of related experience with demonstrated knowledge of multiple human resource disciplines, including compensation practices, talent acquisition, organizational development, employee and union relations, diversity, performance management, and federal and state respective employment law.</li><li>
Experience working as a human resources advisor to senior leadership.</li><li>
Ability to read, write, fluently speak and understand the English language.</li><li>
Possess the legal right to work in the United States.</li><li>
Must reside in the Dallas/Fort Worth, TX Metroplex or be willing to relocate.
 </li></ul>Position Preferences<ul><li>
PHR or SHRM-CP certification.</li><li>
Prior participation in grievance and arbitration processes.
</li><li>Awareness of CBAs and management of unionized workforces.</li><li><div> 
</div></li></ul><div>Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled.</div><div></div><div> 
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.</div></div>

Human Resources Business Partner

Medical City Healthcare

<div><h5 class="jobSectionHeader">Introduction</h5>
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an FNS Host with Medical City Las Colinas you can be a part of an organization that is devoted to giving back!<h5 class="jobSectionHeader">
Benefits</h5>
Medical City Las Colinas offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Medical City Las Colinas family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic FNS Host to help us reach our goals. Unlock your potential!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
Cleaning pots, pans and other dishes.
Maintains clean and orderly work areas.
Remove trash from cafeteria and main kitchen according to schedule and as needed.
Assist in the orientation and training of new employees.
<ul><li>Run the dish machine. Monitor and document dish machine and pot machine temperatures and take corrective action when temperatures are out of range. Timely dishware and utensil turn around to ensure that supplies are always available.
</li><li>Report equipment malfunctions to the team leader or supervisor
</li></ul><ul><li>Performs housekeeping and sanitation tasks in dietary.
</li><li>Accurately complete all reports, cleaning checklists and temperature logs.
</li><li>Pick up trays on the units.
</li><li>Cleans kitchen, cafeteria and dining room floors.
</li></ul><ul><li>Adheres to all hospital policies and procedures.
</li>Performs other duties as requested or required. 
<li>
</li></ul><div> 
 
<ul><li>Must be able to read and write and follow verbal and written instructions. Previous foodservice experience preferred.
</li></ul></div><ul><li>Food Handlers certification must be obtained within 30 days of employment.
</li><li>All Hospital assigned HealthStream activities must be completed as indicated.
</li></ul><ul><li>Problem solving, organizational skills and multitasking.
</li><li>Customer service skills.
</li><li>Communication skills, both verbal and written.
</li><li>Basic computer skills.
</li>Ability to work independently. 
<li>
</li></ul><div> 
 
None
 
 
Essential function of the job includes:
 
<ul><li>Approximately 75% of time inside work.
</li><li>PPE required as needed.
</li><li>See employee health documents for OSHA category and other employee health issues.
</li><li>Exposure to toxic/caustic/chemicals/detergents.
</li><li>Exposure to extreme conditions, hot/cold, wet floors.
</li><li>Exposure to dust/fumes/gases.
</li><li>Exposure to moving mechanical parts.
</li><li>Exposure to potential electrical shock.
</li><li>Repetitive movement, Lifting heavy boxes (up to 50lbs) and supplies
</li><li>Exposure to high pitched noises 
</li></ul> 
 
</div>Medical City Las Colinas, built in 1997, is a 100+ bed full service, acute-care facility. We offer a wide range of services, including dedicated women&rsquo;s services, Level II NICU, robotic surgery and emergency services. We are a Primary Stroke Center. We are accredited by The Joint Commission, American Heart Association and American Stroke Association. We offer a high level of stroke treatment and care to patients in Dallas County. We offer customer conveniences and state-of-the-art technology to exceed our patient&rsquo;s expectations. We provide a pleasing environment. We offer amenities such as: private rooms, concierge service, wireless internet and an executive chef. We pride ourselves on raising the standards of the hospital experience. We focus on patient safety, comfort and wellness. Medical City Las Colinas partners with over 400 physicians. We are a part of the Medical City network of hospitals. Patients are ensured access to medical experts and advanced healthcare innovations across the network.
&Acirc;
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&Acirc; 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our FNS Host opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

FNS Host

Siemens

<div>Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That&rsquo;s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn&rsquo;t just about improving buildings; it&rsquo;s about creating perfect places that improve people&rsquo;s lives.<div></div> 
Transform the everyday with us! 
The Alarm Monitoring Supervisor manages a group of up to ten operators who answer fire, burglary, video, and other alarms, as well as emergency phones. The group interacts directly with customers and fire &amp; police departments across the nation. The Supervisor is responsible for staffing, training, and managing the operations of the shift and ensuring that all alarms, phone calls, and other advisory signals are processed and responded to correctly and expediently. The Supervisor also performs other duties assigned by the CMS Manager or Customer Service Center (CSC) Director.

This is a 2nd shift position at the Siemens Central Monitoring Station (CMS) with the hours of 14:00 - 22:00. 
As the Alarm Monitoring Supervisor, you will:
<ul>
<li>Lead a team of operators that responds to fire and security alarms at commercial customer sites across the nation.</li>
<li>Ensure team members are logged in and working at station at the start of their shift and ensure there is adequate staffing on the succeeding shift.</li>
<li>Set the example for team members regarding all Siemens Practices including the Employee Handbook and ensure shift members are adhering to Siemens Practices including the Employee Handbook.</li>
<li>Provide employee performance feedback to management and work with manager and Human Resources to address any staff disciplinary situations.</li>
<li>Monitor performance of all workstations, applications and phone systems and report any discrepancies with the same immediately to the IT department.</li>
<li>Handle any employee or customer issues that get escalated and notify the management team of any unresolved issues that may need additional oversight.</li></ul> 

You will make an impact with these qualifications:

Basic Qualifications:
<ul>
<li>High school diploma or state-recognized GED</li>
<li>10 or more years of Customer Service or Customer-facing experience</li>
<li>Legally authorized to work in the United States on a continual and permanent basis without company sponsorship</li>
</ul>
Preferred Qualifications:
<ul>
<li>Supervisory experience in a customer service or call center environment</li>
<li>Experience in a central monitoring station or 911 call center</li>
<li>Problem solving and multitasking with monitoring platforms including video, access control and AMS</li><li>
Experience monitoring IBS systems (Security Business Network) as well as access control or video monitoring</li></ul> 
Ready to create your own journey? Join us today.
About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. 
#LI-KS1 #HQ-EREF
$62,118 $106,488</div>

Fire & Security Systems Alarm Monitoring Supervisor - 2nd Shift

Bitco Insurance Companies

<div>BITCO Corporation, headquartered in Davenport, IA, is currently seeking a Claims Specialist to join our branch office located in Dallas TX. With 11 branch offices in 10 states, BITCO provides quality insurance services to specialized industries including construction, forest products and oil &amp; gas.

This position is eligible for a hybrid work schedule with required business travel to BITCO office locations and customer offices.

Position Summary:

This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Property. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.
Primary Responsibilities:
<ul><li>Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claims</li>
<li>Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure</li>
<li>Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials</li>
<li>Provide proper documentation and reporting of investigation and claims handling activities</li>
<li>Provide customer service to insureds and claimants throughout the claims process
</li><li>Negotiates and resolves claims with claimants and insureds and provides appropriate claims resolution documents</li>
<li>Provides direction to and management of independent adjusters and other third parties retained to assist in a particular claim</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications:
<ul><li>Minimum of 3 years of experience with the following:
<ul><li>Coverage Review &ndash; interpreting policies, agreements and disclaimers</li>
<li>Claims Investigation &ndash; Statements, authorizations, retention of qualified experts</li>
<li>Claims Administration &ndash; Reports, review reserves, compliance knowledge of laws and procedures</li>
<li>Claims Settlement &ndash; Preparation of releases and proof of loss statements</li>
</ul></li><li>Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service</li>
<li>Proven ability to develop and maintain good working relationships with customers and co-workers, both internal and external
</li><li>Ability to clearly, accurately, and effectively communicate, both orally and in written correspondence and both internally and externally, including with our customers, claimants, and members of the public</li>
<li>Good negotiation skills</li>
<li>Excellent judgement and decision making skills</li>
</ul>
Benefits:
<ul><li>Competitive salary and benefits</li>
<li>Paid time off and 12 paid holidays a year
</li><li>Health, dental, and vision insurance
</li><li>Company paid life insurance &ndash; 2x annual earnings
</li><li>Old Republic 401(k) Savings and Profit Sharing Plan
</li><li>Education and training opportunities
</li><li>Insurance designations encouraged with financial assistance available
</li><li>Daily two-hour flexible start and end time for 7.5-hour workday</li>
<li>Employee Fitness Program</li></ul></div>

Claims Specialist

Explore 50+ Operations supervisor dallas in Irving this April. Find roles across top companies and apply now to boost your career.