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associate manager - marketplace operations

order management senior analyst

PepsiCo

<div>
 
 Overview
 
 
 
 Support Cluster Commercial function with performance reporting against established KPIs, including ad-hoc reporting requests using shipment / POS data and leveraging SAP BI, DMS Distributor and Nielson systems.
 
 
 Develop on-demand reports and Scorecards delivering improved agility through ease of access and enhanced visualization.
 
 
 Collate and format large and complex sets of data across multiple channels, customers, and sales areas.  Analyze data to distil meaningful insights on performance trends and opportunities.
 
 
 Analyze promotion and NPD activity effectiveness to monitor return on investment and identify opportunities for improvement and customization by Channel, Customer and/or Sales Territory
 
 
 Assist with field sales execution and compliance reporting as well as survey initiatives (e. price checks in market)
 
 
 Present insights and recommendations to Cluster Sales Leadership team monthly and in a clear, concise manner
 
 
 Support preparation of customer business reviews and JBPs, working cross-functionally with Cluster stakeholders to collate information on performance trends and opportunities by channel, customer, sales territory, or distributor.
 
 
 Contribute to the development of internal business reviews, providing information to support key planning processes and events.  Eg: AOP and Mid-Year / Annual Sales conferences
 
 
 Assist with back-end management of Field Sales tool (News Page), ensuring data completion and accuracy.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop winning relationships with Cluster Sales Leadership team and other key stake holders in the Cluster business, ensuring highest levels of agility and support are provided within established SLAs.
 </li>
 <li>
 Partner with Cluster Commercial team to revise and refine reporting requirements, ensuring outputs remain relevant, meaningful and user-friendly to best support decision-making.
 </li>
 <li>
 Work closely with the wider GCC team members to deliver full loop data support to Cluster
 </li>
 <li>
 Support business development and continuous improvement initiatives to drive growth and efficiency both within Cluster and GCC Hub
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree qualified in Business / Commerce
 </li>
 <li>
 0 - 1 year of experience
 </li>
 <li>
 Builds robust and successful working relationships.
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent organization and prioritization skills
 </li>
 <li>
 Proactive, responsive and results driven.
 </li>
 <li>
 Strong Analytical skill
 </li>
 <li>
 Highly proficient in Microsoft Office, esp.
 </li>
 </ul>
</div>

Order Management Senior Analyst

Canonical

<div>
 Be the voice of Canonical
 
 
 We're on the lookout for an energetic and creative Senior Communications Manager with experience in analyst relations (AR) to join our communications team. The ideal person for this role will drive communications strategy through the analyst relations channel in order to increase Canonical's visibility among industry influencers and shape market perception.
 
 
 Canonical serves a diverse customer base, ranging from end users to startups, large enterprises and governments. Our portfolio is broad in scope and in reach. The ideal candidate is passionate about technology, curious about shaping the evolving AR field, and relishes the challenge of communicating a diverse product range based around trusted open source.
 
 
 The AR field is becoming increasingly data-driven. Market research is also changing as a discipline thanks to AI models. As the voice of Canonical towards analysts and industry influencers, you will define and implement a strategy for data-driven engagement across portfolio areas, building on key narratives, developing new ones, and establishing relationships to advance our position across markets.
 
 
 This role will involve close partnership with the Product Management function within the company, as well as the Alliances, Sales and Marketing teams, to communicate key product news and announcements and manage perception of Canonical and its range of products among analysts. You will have the opportunity to shape the AR field in the company and help our organization stay ahead of the curve using technologies like AI to conduct market research and assess market perception, delivering insights to the business.
 
 
 This is a senior position and sits in the communications team reporting to the Director of Communications.
 
 
 
 Location:
 
 
 This role will be based remotely in the EMEA region.
 
 
 
 What your day will look like
 
 
 <ul>
 <li>
 Prepare and execute analyst-focused communications plans for product announcements, new partnerships and other initiatives in line with our go-to-market strategy
 </li>
 <li>
 Proactively look for ways to use new technologies like AI to analyze market trends and assess analyst perception and sentiment of Canonical and its products
 </li>
 <li>
 Understand GenAI platforms developed by analyst firms and ensure they contain the right information about Canonical's portfolio
 </li>
 <li>
 Craft and deliver compelling narratives about Canonical and its products in line with our company vision
 </li>
 <li>
 Manage analyst relationships directly, coordinating touchpoints throughout the year both through online briefings and industry events
 </li>
 <li>
 Measure the impact of the AR program, reporting regularly on progress to leadership, implementing the necessary tooling to improve collaboration and managing spend
 </li>
 <li>
 Proactively position the company in key analyst reports to drive recommendations and strengthen the company's brand
 </li>
 <li>
 Support the Director of Communications on Corporate Communications initiatives
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Extensive experience in market research, AR or communications
 </li>
 <li>
 Experience managing technology communications (agency or in-house) or AR programs
 </li>
 <li>
 A track record of delivering innovative and successful communications campaigns in the technology space, and enhancing company positioning through AR programs
 </li>
 <li>
 Experience of cloud/SaaS/open source technology an advantage
 </li>
 <li>
 An analytical eye and a good sense for the type of content that resonates best with analysts and other industry influencers
 </li>
 <li>
 Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
 </li>
 <li>
 Affinity for planning is a must, experience with project management tools like Jira is an advantage
 </li>
 <li>
 Background in product management or product marketing is a plus but not required
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 
 What we offer you
 
 
 
 Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
 
 
 In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
 
 
 🏠Fully remote working environment - we've been working remotely since 2004!
 
 
 📚Personal learning and development budget of 2,000USD per annum
 
 
 💰Annual compensation review
 
 
 🏆Recognition rewards
 
 
 🏝 Annual holiday leave
 
 
 👶Parental Leave
 
 
 🧑&zwj;💼Employee Assistance Programme
 
 
 🧳Opportunity to travel to new locations to meet colleagues at 'sprints'
 
 
 ✈️Priority Pass for travel and travel upgrades for long haul company events
 
 
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
 
 
 Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Senior Communications Manager - Analyst Relations

<div>
 
 
 Job Title:
 
 Mid-Level
 
 WFM Scheduling Analyst
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know
 
 
 Which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the
 
 
 productivity of the company and the employees&rsquo; satisfaction.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization.
 </li>
 <li>
 Analyze requirements about how many employees are needed for each workplace.
 </li>
 <li>
 Discuss the working schedules of employees with managers.
 </li>
 <li>
 Provide help with the updating of databases with relevant information about employees.
 </li>
 <li>
 Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects.
 </li>
 <li>
 Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge.
 </li>
 <li>
 Interact with other departments in order to improve or maximize the project(s) results.
 </li>
 <li>
 Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions).
 </li>
 <li>
 Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Qualifications:
 
 
 
 
 Education and specific Training:
 
 
 <ul>
 <li>
 Higher Education Degree.
 </li>
 <li>
 Fluency in English.
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 
 
 
 
 
 Two to five years
 
 on Contact Center&rsquo; and shared services for international markets and as a WFM Scheduler.
 
 
 
 
 
 
 Tools Required:
 
 
 
 Teleopti is one of the leading names in
 
 Workforce Management (WFM)
 
 software, which is a crucial tool for WFM Analysts and Scheduling teams.
 
 
 
 
 
 🗓️ For Scheduling
 
 
 The scheduling function uses Teleopti to build and manage the daily, weekly, and monthly work schedules for agents.
 
 
 
 
 
 
 
 
 
 Soft Skills &amp; Other Requirements:
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).
 </li>
 </ul>
 
 
 
 
 
 Competencies and specific skills:
 
 
 <ul>
 <li>
 Analytical ability.
 </li>
 <li>
 Flexibility.
 </li>
 <li>
 Planning C Organizing.
 </li>
 <li>
 Problem solving.
 </li>
 <li>
 Time management.
 </li>
 </ul>
 
 
 
 
 
 Decision Making Authority:
 
 
 
 
 Decisions Expected:
 
 
 
 
 
 <ul>
 <li>
 Report to the WFM Assistant Manager regarding any situation that may impact the Projects and the Organization.
 </li>
 </ul>
 
 
 Recommendations Expected:
 
 
 
 
 
 <ul>
 <li>
 Continuous organizational improvement.
 </li>
 <li>
 Produce fresh and imaginative ideas and solutions.
 </li>
 </ul>
</div>

WFM Scheduling Analyst

elmenus

<div>
 
 Job Description
 
 
 
 Senior Product Analyst
 
 
 Contract: Full-time, permanent
 
 
 Location: Remote / Flexible
 
 
 
 Role Overview
 
 
 
 As a Senior Product Analyst, you&rsquo;ll partner closely with our Tech, Growth, Commercial, and Business Operations teams to uncover insights that improve conversion, retention, and customer satisfaction. You&rsquo;ll own the end-to-end analytics lifecycle from defining success metrics and ensuring accurate instrumentation to delivering actionable insights that drive product performance.
 
 
 This role blends analytical depth with business intuition. You&rsquo;ll be a key player in translating raw data into meaningful decisions that enhance customer experience and drive growth.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Own end-to-end analysis of the user funnel to uncover drop-offs, quantify business impact, and identify actionable opportunities for improvement.
 </li>
 <li>
 Partner with Tech to validate event tracking, ensure data accuracy, and strengthen instrumentation.
 </li>
 <li>
 Define, monitor, and explain key performance metrics (conversion rate, retention, reorder rate, refund cycle time).
 </li>
 <li>
 Correlate operational issues (delivery delays, promo or payment errors) with customer satisfaction trends.
 </li>
 <li>
 Extract and quantify customer pain-points from reviews and support data to guide CX initiatives.
 </li>
 <li>
 Design and evaluate experiments in collaboration with Growth, Commercial, and Operations teams.
 </li>
 <li>
 Build and automate dashboards and recurring performance reports for leadership visibility.
 </li>
 <li>
 Translate complex data into clear, visual, and actionable recommendations that influence decisions.
 </li>
 <li>
 Drive a culture of data-driven decision-making across all business and technical functions.
 
 
 </li>
 </ul>
 Job requirements
 
 
 
 Required
 
 
 
 <ul>
 <li>
 5+ years of experience in product, growth, or business analytics within digital platforms (delivery, marketplace, or e-commerce).
 </li>
 <li>
 Strong experience with data visualization and BI tools (Tableau, Metabase, or Looker).
 </li>
 <li>
 Expertise in behavioral analytics platforms such as MoEngage, Mixpanel, Heap, Amplitude, or Google Analytics, with the ability to translate event-level data into actionable insights.
 </li>
 <li>
 Demonstrated ability to perform funnel, cohort, and A/B test analysis, and to interpret results in a clear business and CX context.
 </li>
 <li>
 Proficiency in SQL and Python (pandas, matplotlib, seaborn) or equivalent analytical tools.
 </li>
 <li>
 Excellent communication and stakeholder management skills &mdash; able to present complex findings to both technical and non-technical audiences.
 </li>
 <li>
 Good written and verbal communication in English.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience collaborating with Tech, Growth, and Operations teams to optimize product performance and customer experience.
 </li>
 <li>
 Working knowledge of event instrumentation and data pipeline concepts (GA4, BigQuery, Amplitude, PostHog).
 </li>
 <li>
 Familiarity with customer experience measurement frameworks (NPS, CSAT, VOC)
 </li>
 <li>
 Understanding of marketplace dynamics, including vendor performance, delivery reliability, and consumer satisfaction drivers.
 </li>
 </ul>
</div>

Senior Product Analyst

Hero

<div>
 
 Job Summary
 
 
 We are seeking a
 
 Senior Costing Analyst
 
 to join our Finance team and lead product costing, budgeting, and financial control activities. This role plays a critical part in ensuring accurate cost structures, supporting strategic pricing and profitability decisions, and driving cost efficiency across manufacturing operations. The ideal candidate brings strong analytical expertise, deep understanding of manufacturing cost drivers, and solid hands-on experience with ERP systems (preferably SAP), with the ability to influence stakeholders and support management decision-making.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Own and lead
 
 end-to-end product costing
 
 for manufacturing operations, ensuring accuracy, consistency, and compliance with costing standards.
 </li>
 <li>
 Prepare, review, and analyze detailed
 
 manufacturing cost reports
 
 , including materials, labor, overhead, and variances versus standards.
 </li>
 <li>
 Lead
 
 costing and P&amp;L analysis
 
 for new product launches, promotions, and business initiatives, providing clear profitability insights and recommendations.
 </li>
 <li>
 Partner with commercial and operations teams to
 
 support pricing strategies
 
 and margin optimization initiatives.
 </li>
 <li>
 Drive
 
 budgeting and forecasting
 
 activities related to cost of goods sold, analyzing trends, identifying risks and opportunities, and explaining variances.
 </li>
 <li>
 Perform monthly
 
 gross profit analysis
 
 , cost updates, and bridge analyses, highlighting key drivers for management.
 </li>
 <li>
 Proactively identify
 
 cost optimization and process improvement opportunities
 
 , and work cross-functionally to implement improvements.
 </li>
 <li>
 Support senior finance leadership with
 
 management reports, dashboards, and presentations
 
 for performance reviews and strategic discussions.
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or a related field.
 </li>
 <li>
 
 4&ndash;6 years of experience
 
 in costing, preferably within a manufacturing or FMCG environment.
 </li>
 <li>
 Strong command of
 
 cost accounting methodologies
 
 , variance analysis, and financial modeling.
 </li>
 <li>
 Hands-on experience with SAP.
 </li>
 <li>
 Advanced proficiency in
 
 Microsoft Excel
 
 ; Power BI or similar reporting tools is a strong plus.
 </li>
 </ul>
</div>

Senior Cost Analyst

Protiviti Middle East Member Firm

<div>
 
 
 Purpose of the Role
 
 
 
 The Internal Audit Associate/Analyst is a foundational, entry-level position designed for a high-potential individual ready to launch a career in business consulting. The primary purpose is to
 
 execute core audit support tasks
 
 , quickly learn the firm's audit methodologies, and contribute directly to client engagements under the close guidance of senior team members.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Foundational Audit Execution &amp; Support
 
 
 
 
 
 <ul>
 <li>
 
 Audit Preparation:
 
 Assist the engagement team with the initial preparation phases, including data requests, client communications, and organizing project documentation.
 </li>
 <li>
 
 Control Testing Support:
 
 Under the direct supervision of a Consultant or Manager, execute specific, directed
 
 testing of internal controls
 
 (financial and operational) using techniques such as inquiry, observation, and inspection.
 </li>
 <li>
 
 Work Paper Documentation:
 
 
 Document audit work performed clearly and concisely
 
 in work papers, ensuring proper referencing and support for team conclusions, adhering strictly to firm standards.
 </li>
 <li>
 
 Data &amp; Analysis:
 
 Support the team by gathering, organizing, and preliminary analysis of large data sets and client source documents.
 </li>
 <li>
 
 Process Documentation:
 
 Assist in the initial documentation of client business processes and key controls to support risk assessments.
 </li>
 <li>
 
 Issue Identification:
 
 Help identify initial control deficiencies, process inefficiencies, and non-compliance issues and communicate them clearly to the Senior Consultant or Manager.
 </li>
 </ul>
 
 
 
 
 
 Professional Learning &amp; Compliance
 
 
 
 
 
 <ul>
 <li>
 
 Methodology Adherence:
 
 Commit to rapidly learning and applying the firm's Internal Audit and risk management methodologies, following all established procedures and professional standards (e.g., IIA Standards, COSO).
 </li>
 <li>
 
 Reporting Assistance:
 
 Contribute to the final deliverables by formatting reports and preparing supporting visual aids for client presentations and memorandums.
 </li>
 <li>
 
 Follow-up:
 
 Assist in tracking the implementation status of previously reported audit recommendations as directed by the engagement team.
 </li>
 <li>
 
 Time Management:
 
 Manage assigned tasks effectively and track time accurately to ensure efficient completion within project timelines and budget goals.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 Experience &amp; Education
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's or master&rsquo;s degree in accounting, Finance, Business Administration, or a related control-focused field.
 </li>
 <li>
 
 Experience:
 
 
 0 to 1 year of total experience
 
 in Internal Audit, External Audit, Accounting, or Risk Management (relevant internships are highly valued and qualify as experience).
 </li>
 </ul>
 
 
</div>

Internal Audit Analyst (Entry Level)

Vezeeta

<div>
 
 Job Summary
 
 
 
 We are seeking a highly motivated and detail-oriented Junior Data Analyst to join our data-driven team. As a Data Analyst, you will play a crucial role in supporting data-related activities within our organization. You will work closely with senior data analysts and other team members to collect, analyze, and present data insights that inform decision-making and drive business growth. This is an excellent opportunity for a recent graduate or entry-level professional to gain valuable experience in the field of data analysis.
 
 
 Data Collection and Cleaning: Collect and compile data from various sources, ensuring data accuracy and completeness. Perform data cleaning and transformation as necessary to prepare it for analysis.
 
 
 <ul>
 <li>
 Data Analysis: Assist in conducting data analysis using statistical methods, data visualization tools, and data analysis software. Summarize findings in clear and concise reports.
 </li>
 <li>
 Data Visualization: Create visually appealing and informative charts, graphs, and dashboards to present data insights to stakeholders. Use tools such as Tableau, Power BI, or Excel for visualization.
 </li>
 <li>
 Report Generation: Prepare regular and ad-hoc reports to communicate key metrics and findings to the team and management. Ensure reports are accurate and delivered on time.
 </li>
 <li>
 Data Quality Assurance: Help maintain data quality standards by identifying and resolving data discrepancies or inconsistencies. Collaborate with other team members to establish data quality protocols.
 </li>
 <li>
 Collaboration: Work closely with cross-functional teams, including data engineers, business analysts, and stakeholders, to understand data requirements and deliver actionable insights.
 </li>
 <li>
 Research and Learning: Stay up-to-date with industry trends and best practices in data analysis. Continuously expand your knowledge and skills in data analytics techniques and tools.
 
 
 </li>
 </ul>
 
 Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field such as Data Science, Statistics, Mathematics, Computer Science, or a related discipline.
 </li>
 <li>
 Strong analytical skills and a passion for working with data.
 </li>
 <li>
 1 year of experience
 </li>
 <li>
 Proficiency in data analysis tools and programming languages such as Excel, SQL.
 </li>
 <li>
 Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
 </li>
 <li>
 Excellent communication skills, with the ability to translate complex data into understandable insights.
 </li>
 <li>
 Detail-oriented and capable of maintaining data accuracy and integrity.
 </li>
 <li>
 Strong problem-solving skills and the ability to think critically.
 </li>
 <li>
 Highly organized and able to manage multiple tasks and deadlines effectively.
 </li>
 <li>
 Team player with a collaborative mindset and the ability to work well in a diverse team environment.
 </li>
 <li>
 Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis.
 </li>
 </ul>
</div>

Data Analyst

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