international sales executive Jobs in Karachi

international sales executive

sales representative

customer service representative Jobs in Karachi

customer service representative

cold caller

sales agent

outbound call agent

SQUAD INTERNATIONAL

Job Title: Call Center Representative (Female) Company: Squad International Location: PECHS, Karachi Shift Timings: 7:00 PM &ndash; 2:30 AM (Monday to Friday)Job Description: Squad International is looking for a female Call Center Representative to join our dynamic team. The ideal candidate will be responsible for handling outbound calls, engaging with clients, and maintaining excellent communication to achieve sales and customer satisfaction targets.Key Responsibilities:<ul><li>Make outbound calls to potential clients and present company services.</li><li>Build strong customer relationships through effective communication.</li><li>Handle customer queries and resolve issues professionally.</li><li>Maintain call logs and update the CRM system.</li><li>Meet and exceed sales and performance targets.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Prior experience in call center / international campaigns (DME preferred) will be a plus.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong interpersonal skills and confidence in cold calling.</li><li>Must be punctual, disciplined, and target-oriented.</li></ul>What We Offer:<ul><li>Attractive salary package with commissions &amp; incentives.</li><li>Pick &amp; drop facility for female employees.</li><li>Paid sick and casual leaves.</li><li>Growth and career development opportunities.</li></ul>Job Type: Full-timeWork Location: In person

Call Center Representative- Female Only

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesOur organization is well-established and provides a professional and career-oriented environment. We pride ourselves on having a friendly and motivating workplace. We encourage female candidates to apply. Both fresh and experienced applicants are welcome, and we offer training for those who are new to the field. Candidates should possess strong English communication skills.Salary: Rs 30,000 to Rs 40,000 per month (including commission, and bonuses)Responsibilities:<ul><li>Manage large amounts of outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul>Job Requirements:- Fluency in english is must- Ability to work night shifts- Leadership capabilities- Punctuality and a strong work ethicJob Types: Full-time, Part-timeWe offer a competitive basic salary along with an excellent commission structure.Job Types: Full-time, Part-timePay: Up to Rs35,000.00 per monthLanguage:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Dialing Agents/ CSR - (O/A Level Students) Evening Shift

The Diligence Network

IMPORTANT NOTE(s)<ul><li>Keep in mind that this is an OFFICE BASED JOB;</li><li>before applying, read the entire job description.</li></ul>Work location:- Candidate must be able to commute easily to our office location (Near Millennium Mall Karachi)We are currently recruiting fresh-experienced individuals for the position of CALL CENTER REPRESENTATIVE for a Lead Generation campaign (through cold calling) which is an ideal opportunity for undergraduates as well as professionals to learn and earn simultaneously in order to develop their skill and abilities for corporate world.JOB DESCRIPTION&ndash; To interact with recurring and new customer energetically in developing business and follow up through calls &amp; emails. (training will be provided to the freshers if hired)WE OFFER<ul><li>Non-rotational fixed shift hours, no overtime (Evening 6:00 pm &ndash; 12:30 am)</li><li>Fixed Salary Packages</li><li>Daily-Weekly-Monthly KPI Bonuses</li><li>Uncapped Commissions</li><li>Friendly and professional working atmosphere.</li><li>Knowledgeable training sessions for interpersonal skills development,</li><li>Internal growth opportunities.</li><li>Earn 30,000-60,000 per month (in part time 6hrs job)</li></ul>REQUIREMENTS<ul><li>Academic qualification:- Intermediate, Bachelors, O/A Levels &amp; University Undergraduates may APPLY (if shift hours are suitable).</li><li>Candidate must be target oriented, have basic knowledge of Outbound Call Center operations</li><li>Must be energetic, enthusiastic, creative, muiti-tasking, active listener and a confident person</li><li>Must be proficient in spoken &amp; written English (fluent)</li></ul>You may apply through indeed or Send your resume on our whatsapp business given below.Here is our social media presence.<ul><li>Whatsapp:- http://wa.me/message/LFA7TX7TRHPIN1</li><li>Facebook:-http://www.facebook.com/TDNGLOBAL</li><li>Instagram:-http://www.instagram.com/thediligencenetwork</li><li>Linkedin:- http://www.linkedin.com/company/the-diligence-network</li><li>Website:- www.tdnsoft.com</li></ul>Job Types: Part-time, Internship, Fresher Contract length: 0.01 monthsPay: Rs30,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Can you work the evening shift, which runs from 6:00 PM to 12:30 AM?</li><li>Is it easy for you to commute to our office in Gulistan-e-Johar, which is located close to the Millennium Mall?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

TDN is hiring (On-site) Fresh-Experienced University Undergraduates for Evening shift (6-12)

Telemarketing

We are looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Be willing to advance their career and learn more to grow faster.&middot; Hardworking &amp; punctual.&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan-e-Johar</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>

Call Center Executives (CSR)- International

We are searching for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Hardworking &amp; punctual.<ul><li>Ability to stay calm and empathetic under pressure</li><li>Proficient with computers, CRM systems, and Microsoft Office Suite</li><li>Strong problem-solving and multitasking abilities</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Customer Support Executive (Fresher & Graduate )

Call Cafe

Position: Chat-Based Outbound Sales Agent &amp; Data Scraper (UK Campaign)Department: Outbound SalesCompany: Call Caf&eacute;Location: Sharah-e-Faisal, KarachiReports To: Head of SalesJob Type: Full Time (8 hours, 6 days a week, Evening Shift)Salary: Basic 50k + Commission on SalesRole OverviewThe Chat-Based Outbound Sales Agent &amp; Data Scraper plays a vital role in expanding Call Caf&eacute;&rsquo;s clientele base by identifying, approaching, and building relationships with potential restaurants through chat-based communication platforms. In addition, this role is responsible for scraping, collecting, and maintaining restaurant data to generate strong and reliable leads for the Sales Team. By combining lead generation, digital outreach, and initial client engagement, this role directly contributes to Call Caf&eacute;&rsquo;s growth and market presence.Key Responsibilities1. Outbound Sales &amp; Client Engagement<ul><li>Reach out to potential restaurant partners via chat-based platforms (WhatsApp, social media,instagram, facebook,linkedin, web chat, and email) on behalf of Call Caf&eacute;.</li><li>Present Call Caf&eacute;&rsquo;s suite of services (Inbound Order Taking, Social Media Management, Marketing Services, e-pos services, SEO services, internet package services, SMS marketing and Customer Support Solutions) in a persuasive, professional, and solution-oriented manner.</li><li>Engage prospects with tailored communication that highlights how Call Caf&eacute; can add value to their restaurant operations and boost revenue.</li><li>Build rapport with potential clients and set up follow-ups, demos, or meetings for the Sales Team.</li><li>Maintain a record of all outreach conversations for tracking and future reference.</li></ul>2. Data Scraping &amp; Lead Generation<ul><li>Scrape and gather restaurant data from online sources, directories, food delivery platforms, and social media.</li><li>Ensure the accuracy, relevance, and cleanliness of data collected (restaurant name, location, cuisine type, contact details, owners/managers info, etc.).</li><li>Organize and update the sales database/CRM with verified leads to provide the Sales Team with actionable insights.</li><li>Monitor competitor activity and identify new opportunities for Call Caf&eacute; in untapped markets.</li></ul>3. Collaboration &amp; Reporting<ul><li>Work closely with the Outbound Sales Team to ensure smooth handover of qualified leads.</li><li>Provide weekly and monthly reports on outreach efforts, responses received, and lead quality.</li><li>Share insights with the Sales &amp; Marketing teams to refine strategies and messaging.</li><li>Track progress and measure effectiveness of chat-based campaigns against defined KPIs.</li></ul>Key Skills &amp; Competencies<ul><li>Excellent written communication skills with the ability to engage professionally via chat and email.</li><li>Strong sales mindset with the ability to persuade, influence, and build rapport digitally.</li><li>Proficiency in data scraping tools, techniques, and online research.</li><li>Detail-oriented with the ability to verify, clean, and organize large datasets.</li><li>Ability to work independently with minimal supervision while managing multiple leads simultaneously.</li><li>Tech-savvy and familiar with CRM systems, spreadsheets, and reporting tools.</li><li>Strong organizational and time-management skills.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, IT, or a related field (preferred, not mandatory with relevant experience).</li><li>Proven experience in lead generation, data scraping, or outbound sales.</li><li>Familiarity with restaurant/food &amp; beverage industry is a plus.</li><li>Prior experience in chat-based sales or customer engagement via F/B &amp; Instagram is highly desirable.</li></ul>Performance Indicators (KPIs)<ul><li>Number of Sales per month.</li><li>Conversion rate from chat-based outreach to qualified leads.</li><li>Accuracy and quality of scraped data.</li><li>Contribution to Sales Team&rsquo;s monthly targets.</li><li>Number of Generated leads for Our cold callers.</li><li>Responsiveness and professionalism in client communication.</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Shahra-E-Faisal: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Data Scraping: 3 years (Required)</li><li>Chat Bases Sales : 3 years (Required)</li></ul>Work Location: In person

Chat-Based Outbound Sales Agent & Data Scraper

Position: Floor ManagerDepartment: Customer ServiceReports To: Overall Manager/CEO &amp; DirectorsCompany: Call Caf&eacute; Head Office (Karachi)Job Type: Full Time. Night Shifts (Rotational)Salary: Rs.80,000/monthThe Call Caf&eacute; Floor PhilosophyWe don&rsquo;t just manage calls &ndash; we orchestrate culinary conversations where: Every agent performs like a Michelin-starred call handler Friday night rush hours flow like a perfectly timed kitchen brigade Client restaurants feel our team is their own front-of-house staffYour mission: Transform raw talent into a symphony of order-taking excellence.Role PurposeThe Floor Manager at Call Caf&eacute; is responsible for the smooth day-to-day functioning of the operations floor. The role involves supervising inbound agents, ensuring they are effectively handling restaurant orders, customer queries, and upselling opportunities. The Floor Manager acts as the first line of leadership on the floor, ensuring discipline, quality, and productivity are maintained at all times. While primarily a supervisory role, the Floor Manager may also step in to handle incoming calls during peak hours or whenever additional support is required.Key Responsibilities1. Operational &amp; Team Management<ul><li>Supervise and monitor the performance of all agents (Inbound) during shifts.</li><li>Ensure agents are actively attending to their assigned restaurants and not idling during work hours.</li><li>Review and maintain daily and weekly performance sheets for each restaurant, including:</li><li>Upsell per restaurant.</li><li>Service levels and call handling metrics.</li><li>Ensure agents follow Call Caf&eacute;&rsquo;s SOPs and respective restaurants Protocol&rsquo;s for order-taking, complaint handling, and upselling.</li><li>Take corrective actions immediately in case of performance issues or non-compliance.</li><li>Allocate tasks and provide backup cover if an agent is on break or absent.</li></ul>2. Call Handling &amp; Customer Service<ul><li>Take incoming calls from restaurants/customers if agent load is high or coverage is required.</li><li>Resolve escalated queries or complaints that agents are unable to handle.</li><li>Ensure consistent service quality that builds trust and satisfaction for Call Caf&eacute;&rsquo;s restaurant partners.</li></ul>3. Monitoring &amp; Reporting<ul><li>Prepare and submit performance reports to management, highlighting strengths, issues, and required actions.</li><li>Track agent KPIs including adherence, upselling success, and call quality.</li><li>Monitor and report technical issues (system slowdowns, phone line disruptions, etc.) to the IT/Admin team.</li></ul>4. Training &amp; Development<ul><li>Ensure all agents assigned to new restaurants are properly briefed and trained on restaurant-specific protocols.</li><li>Identify training needs of agents and recommend sessions in collaboration with the Training Department.</li><li>Conduct quick refresher briefings or huddles with teams to address gaps or reinforce best practices.</li></ul>5. Discipline &amp; Culture Building<ul><li>Enforce company policies including break times, dress code, and professional behavior on the floor.</li><li>Motivate and guide agents to maintain a positive and professional work environment.</li></ul>6. Menu &amp; Protocol Management<ul><li>Understand &amp; Supervise the collection and integration of menu details, promotions, and protocols into Call Caf&eacute;&rsquo;s EPOS system.</li><li>Approve and validate all menus and restaurant protocols before they go live.</li></ul>7. Manage Outbound Feedback Team:&middot; Make sure team call backs customers after they have placed orders (whether directly with restaurants or via third-party platforms like Uber Eats, FoodPanda, FoodUp, etc.).&middot; Make sure team collects structured feedback on customer satisfaction, delivery experience, food quality, and service efficiency.&middot; Record and maintain responses in Call Caf&eacute;&rsquo;s central database for performance tracking and analysis.8. Make sure QA is doing Call Monitoring &amp; Evaluation:&middot; Make sure QA is regularly monitor inbound and outbound calls to assess quality of service, communication effectiveness, product knowledge, and adherence to restaurant protocols.9. Monitor Trainer:&middot; Make sure trainer is Training agents in call handling, order-taking, upselling, complaint resolution, and communication etiquette.Key Performance Indicators (KPIs)<ul><li>Agent adherence, and discipline.</li><li>Consistent service quality and SLA achievement.</li><li>Number of escalations resolved on the floor.</li><li>Growth in upselling per restaurant.</li><li>Overall floor productivity and smooth workflow.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field (preferred).</li><li>3&ndash;5 years of experience in a call center / BPO environment with at least 1&ndash;2 years in a supervisory or managerial role.</li><li>Prior exposure to multiple departments within operations is a strong plus.</li><li>Knowledge of Zoho CRM is a plus.</li><li>Knowledge of 3CX is a plus.</li><li>Knowledge of culinary &amp; restaurant business is a plus.</li></ul>Job Type: Full-timePay: Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Shahra-E-Faisal: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Can you work rotational &amp; night shifts?</li></ul>Experience:<ul><li>Managing Call Center: 3 years (Required)</li></ul>Work Location: In person

Floor Manager (Call Center)

Explore 275+ Outbound call agent in Karachi this September. Find roles across top companies and apply now to boost your career.