project manager

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business development manager Jobs in Doha

business development manager

outlet manager

Marriott International

<div>Additional Information 
Job Number26024376 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
A rewarding career within one of the most recognized and prestigious luxury brands in the world.
Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
<ul><li>Exclusive training and leadership development programs</li></ul>
<ul><li>Recognition and rewards for exceptional service</li></ul>
<ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
<ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
<ul><li>Medical Insurance Coverage</li></ul>
<ul><li>An HR team dedicated to your success and wellbeing</li></ul>
OUR EXPECTATIONS FROM THE ROLE: 
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Outlet Manager (Pool & Beach)

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure correct grooming standards are followed at all times
 </li>
 <li>
 Responsible for the smooth operation of the outlet
 </li>
 <li>
 Responsible of the Care Programme at all times
 </li>
 <li>
 Follow up on all financials, LQA, Forbes and TrustYou targets and cascade it down to the team
 </li>
 <li>
 Is aware of the daily, monthly and yearly financial targets
 </li>
 <li>
 Actively contributes towards the achievement of financial targets
 </li>
 <li>
 All issues and negative guest feedback need to be properly reported on Glitch system
 </li>
 <li>
 Following up on opening and closing checklists
 </li>
 <li>
 Maintains the HACCP &amp; FIFO standards as required by the regional governing body
 </li>
 <li>
 Handle financial procedures according to guidelines set by the finance department
 </li>
 <li>
 Responsible for linking all facets of service, cuisine and entertainment
 </li>
 <li>
 Assume the responsibility of daily operations
 </li>
 <li>
 Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the Director of Food and Beverage
 </li>
 <li>
 Conducts daily briefings for all staff prior to commencement of each shift or assign it to the outlet Assistant Manager during the Restaurant Manager absence
 </li>
 <li>
 Ensure all appropriate equipment is on hand for each service period
 </li>
 <li>
 In charge of training, grooming and selection of casual labour (if needed)
 </li>
 <li>
 Should be creative, confident and prepared to think outside of the box
 </li>
 <li>
 Following the personal development plan set by the corporate office
 </li>
 <li>
 Following team&rsquo;s personal development and assign KPI&rsquo;s in accordance with Hotel/Departmental goals
 </li>
 <li>
 Ensure the operational inventory is always accounted for and in immaculate condition
 </li>
 <li>
 Ensure the outlet maintenance is ensured at all time
 </li>
 <li>
 Create opportunities for upselling products, establish sales goals and selling strategies
 </li>
 <li>
 Develop the restaurant team to strive for excellence
 </li>
 <li>
 Creates an efficient rostering system
 </li>
 <li>
 Inspires heartists to create a flow of new and &lsquo;improved&rsquo; ideas
 </li>
 <li>
 Follow Hotel Evacuation Policy in case of an Emergency
 </li>
 <li>
 Ensure awareness and delivers the optimum levels of service and guest satisfaction
 </li>
 <li>
 Establish and maintain effective communication across all divisions
 </li>
 <li>
 Lead by example through a passionate, hands on approach
 </li>
 <li>
 Assist with collecting information for the monthly P&amp;L review
 </li>
 <li>
 Planning and coordinate menus with the outlet Chef
 </li>
 <li>
 Ensure team&rsquo;s food and beverage knowledge at all time
 </li>
 <li>
 Carry out other duties as and when requested by the Director of Food and Beverage
 </li>
 <li>
 Organising marketing activities and promotional events in cooperation with the marketing department and F&amp;B Office
 </li>
 <li>
 Preparing reports at the end of the operations including guest&rsquo;s comments, sales report, general feedbacks
 </li>
 <li>
 Responsible of the team recruitment in cooperation with the HR department
 </li>
 <li>
 Responsible to cooperate with Masala Library corporate office and Chef
 </li>
 <li>
 Develop a strategy of handling special guest&rsquo;s re quests and VIPs (including but not limited to the Royal Family)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Hospitality Management, Business Administration, or a related field (preferred).
 </li>
 <li>
 3&ndash;5 years of experience in restaurant management or a similar leadership role.
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills.
 </li>
 <li>
 Excellent organizational and problem-solving abilities.
 </li>
 </ul>
</div>

Restaurant Manager

VOLUME CAFE

Job SummaryThe Operations Manager is responsible for overseeing the daily operations of F&amp;B outlets to ensure efficiency, profitability, and exceptional customer experience. The role focuses on optimizing processes, managing teams, controlling costs, and maintaining the highest standards of food quality, service, hygiene, and compliance.Key ResponsibilitiesOperational Management<ul><li>Oversee day-to-day operations across all outlets and production units.</li><li>Ensure smooth workflow, service excellence, and adherence to brand standards.</li><li>Monitor outlet performance and implement corrective actions when required.</li><li>Develop and enforce standard operating procedures (SOPs).</li></ul>Financial &amp; Cost Control<ul><li>Manage operational budgets and control food and labor costs.</li><li>Analyze sales reports, P&amp;L statements, and key performance indicators.</li><li>Implement cost-saving initiatives without compromising quality.</li><li>Ensure proper inventory management and waste control.</li></ul>Team Leadership<ul><li>Lead, coach, and develop outlet managers and staff.</li><li>Ensure proper manpower planning and scheduling.</li><li>Support HR in recruitment, training, and performance management.</li><li>Foster a positive, disciplined, and high-performance culture.</li></ul>Quality, Hygiene &amp; Compliance<ul><li>Ensure full compliance with food safety and hygiene standards.</li><li>Conduct regular inspections of outlets and accommodation if applicable.</li><li>Maintain municipality and regulatory compliance at all times.</li><li>Address customer complaints promptly and professionally.</li></ul>Customer Experience &amp; Brand Standards<ul><li>Ensure consistent delivery of excellent customer service.</li><li>Monitor customer feedback and implement improvement plans.</li><li>Support marketing initiatives and promotional campaigns.</li><li>Maintain brand image and operational consistency across locations.</li></ul>Reporting &amp; Coordination<ul><li>Prepare weekly and monthly operational reports.</li><li>Coordinate with Finance, HR, Procurement, and Marketing teams.</li><li>Report operational performance to senior management.</li><li>Support new outlet openings and expansion projects.</li></ul>Key Skills &amp; Competencies<ul><li>Strong leadership and team management</li><li>Excellent operational and business acumen</li><li>Financial analysis and cost control expertise</li><li>Problem-solving and decision-making skills</li><li>Strong communication and interpersonal skills</li><li>Knowledge of food safety standards (HACCP preferred)</li><li>Ability to work under pressure in a fast-paced environment</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field</li><li>Minimum 5&ndash;8 years of experience in F&amp;B operations</li><li>Proven experience managing multiple outlets preferred</li><li>Strong knowledge of restaurant operations and compliance standards</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Current and Expected Salary</li><li>Are you able to join immediately</li><li>Do you have experience in fine dining restaurant</li></ul>Work Location: In person

Operations Manager-F&B

Job SummaryThe Operations Manager is responsible for overseeing the daily operations of F&amp;B outlets to ensure efficiency, profitability, and exceptional customer experience. The role focuses on optimizing processes, managing teams, controlling costs, and maintaining the highest standards of food quality, service, hygiene, and compliance.Key ResponsibilitiesOperational Management<ul><li>Oversee day-to-day operations across all outlets and production units.</li><li>Ensure smooth workflow, service excellence, and adherence to brand standards.</li><li>Monitor outlet performance and implement corrective actions when required.</li><li>Develop and enforce standard operating procedures (SOPs).</li></ul>Financial &amp; Cost Control<ul><li>Manage operational budgets and control food and labor costs.</li><li>Analyze sales reports, P&amp;L statements, and key performance indicators.</li><li>Implement cost-saving initiatives without compromising quality.</li><li>Ensure proper inventory management and waste control.</li></ul>Team Leadership<ul><li>Lead, coach, and develop outlet managers and staff.</li><li>Ensure proper manpower planning and scheduling.</li><li>Support HR in recruitment, training, and performance management.</li><li>Foster a positive, disciplined, and high-performance culture.</li></ul>Quality, Hygiene &amp; Compliance<ul><li>Ensure full compliance with food safety and hygiene standards.</li><li>Conduct regular inspections of outlets and accommodation if applicable.</li><li>Maintain municipality and regulatory compliance at all times.</li><li>Address customer complaints promptly and professionally.</li></ul>Customer Experience &amp; Brand Standards<ul><li>Ensure consistent delivery of excellent customer service.</li><li>Monitor customer feedback and implement improvement plans.</li><li>Support marketing initiatives and promotional campaigns.</li><li>Maintain brand image and operational consistency across locations.</li></ul>Reporting &amp; Coordination<ul><li>Prepare weekly and monthly operational reports.</li><li>Coordinate with Finance, HR, Procurement, and Marketing teams.</li><li>Report operational performance to senior management.</li><li>Support new outlet openings and expansion projects.</li></ul>Key Skills &amp; Competencies<ul><li>Strong leadership and team management</li><li>Excellent operational and business acumen</li><li>Financial analysis and cost control expertise</li><li>Problem-solving and decision-making skills</li><li>Strong communication and interpersonal skills</li><li>Knowledge of food safety standards (HACCP preferred)</li><li>Ability to work under pressure in a fast-paced environment</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field</li><li>Minimum 5&ndash;8 years of experience in F&amp;B operations</li><li>Proven experience managing multiple outlets preferred</li><li>Strong knowledge of restaurant operations and compliance standards</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Current and Expected Salary</li><li>Are you able to join immediately</li><li>Do you have experience in fine dining restaurant</li></ul>

Operations Manager

Grand Tourist Hotel Muscat

Job Description &ndash; F&amp;B Service SupervisorPosition Title: F&amp;B Service Supervisor Department: Food &amp; Beverage Reports To: F&amp;B Manager Location: 4-Star HotelPosition OverviewThe F&amp;B Service Supervisor is responsible for ensuring the effective supervision of food and beverage service operations within assigned outlets. The role focuses on maintaining operational efficiency, service consistency, and compliance with hotel standards while delivering an exceptional guest dining experience. The position requires strong operational control, team leadership, and proactive problem-solving abilities.Core Duties and Responsibilities Operational Oversight<ul><li>Supervise day-to-day service activities to ensure smooth and efficient operations.</li><li>Monitor outlet readiness, cleanliness, and service setup prior to opening.</li><li>Ensure compliance with established service procedures and brand standards.</li><li>Oversee table allocation, service flow, and guest handling during peak hours.</li><li>Ensure proper coordination between service team and kitchen for timely delivery.</li></ul>Guest Relations<ul><li>Maintain high visibility on the floor to engage with guests.</li><li>Address guest concerns promptly and escalate when necessary.</li><li>Ensure consistent delivery of service excellence in line with hotel expectations.</li><li>Monitor guest satisfaction levels and report recurring feedback trends.</li></ul>Team Supervision<ul><li>Direct and guide service staff during shifts.</li><li>Enforce grooming, hygiene, and professional conduct standards.</li><li>Monitor attendance, punctuality, and overall performance.</li><li>Assist management in evaluating team performance and identifying development needs.</li><li>Support onboarding and practical training of new team members.</li></ul>Quality &amp; Compliance<ul><li>Ensure adherence to hygiene, food safety, and HACCP standards.</li><li>Monitor correct handling of equipment, glassware, and service materials.</li><li>Ensure compliance with occupational health and safety regulations.</li><li>Conduct routine checks on mise en place and outlet presentation.</li></ul>Administrative &amp; Financial Control<ul><li>Assist in preparing duty rosters based on business levels.</li><li>Monitor proper use of POS systems and billing accuracy.</li><li>Ensure adherence to cash handling procedures (where applicable).</li><li>Support inventory management and stock control processes.</li><li>Prepare shift reports and communicate operational updates to management.</li></ul>Event &amp; Business Support<ul><li>Coordinate service requirements for banquets, VIP guests, and special events.</li><li>Support promotional campaigns and seasonal F&amp;B initiatives.</li><li>Ensure operational readiness for high-volume service periods.</li></ul>Qualifications &amp; Experience<ul><li>Diploma or certification in Hospitality Management or related discipline preferred.</li><li>Minimum 2&ndash;4 years of experience in Food &amp; Beverage service within a hotel or upscale restaurant.</li><li>Prior supervisory or team leadership experience required.</li><li>Experience in a 4-star or equivalent hospitality environment is an advantage.</li></ul>Competencies<ul><li>Strong leadership and team coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Sound understanding of service sequencing and guest engagement.</li><li>Ability to manage multiple priorities under pressure.</li><li>Detail-oriented with strong organizational skills.</li><li>Professional demeanor and service-oriented mindset.</li></ul>Work Environment<ul><li>Shift-based role including evenings, weekends, and public holidays.</li><li>Active floor presence required throughout service hours.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have valid QID?</li><li>Can you provide NOC for sponsorship transfer? </li><li>Can you join immediately? </li></ul>Work Location: In person

F&B Service Supervisor (Female)

<div>Additional Information 
Job Number26023580 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
A rewarding career within one of the most recognized and prestigious luxury brands in the world.
Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
<ul><li>Exclusive training and leadership development programs</li></ul>
<ul><li>Recognition and rewards for exceptional service</li></ul>
<ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
<ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
<ul><li>Medical Insurance Coverage</li></ul>
<ul><li>An HR team dedicated to your success and wellbeing</li></ul>
OUR EXPECTATIONS FROM THE ROLE: 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul>
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Outlets Manager

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
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 Greet and seat customers and serve them in a professional, discreet and personalized way
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 Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
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 Consistently monitor quality of food &amp; beverage being served
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 Practice good customer relations and attend to customer complaints / queries satisfactorily
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 Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
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 Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
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 Ensure minimum wastage, breakage and spoilage
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 Actively use up selling techniques to exceed guest expectations and increase revenue
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognizing Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the Job
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Waiter / Waitress

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