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assistant restaurant manager Jobs in Doha

assistant restaurant manager

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business development manager

marketing manager

outlet manager

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>2600009E
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing Date: 2026-08-03</li></ul><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div></div><div><div><div><div><p><b>About the role
</b></p><p>In this interesting role, the successful candidate will be responsible for all business operations of dining establishment, duties typically include training, scheduling and managing, coaching and developing employees in a corrective manner in line with Company policy. Overseeing inventory, including food and beverages, supplies and other maintenance of equipment. Maintain excellent client relationship ensuring professional services and resolve customer complaints regarding food quality, services and making sure the business complies with health and food safety regulations. This role directs the work of all employees and is responsible for the overall performance of the outlet.</p>
<p><b>Key accountabilities for the role include:</b></p>
<ul><li>Execute outlet operations including customer service relationship and inventory management.</li>
<li>Assist line manager in monitoring employee, operations and food wastage.</li>
<li>Monitor the performance of assigned outlet service</li>
<li>Maintain outlet inventory, cleanliness, food rotation and menu service consistency.</li>
<li>Provide assistance to the dining Services management in all service preparations, kitchen rules, service standards, cleanliness and inventory controls for Dining Services.</li>
<li>Responsible for training team leaders for specific duties and responsibilities and ensuring that the standard of service and cleanliness are maintained as per HACCP standard.</li>
<li>Ensure proper maintenance, cleaning and operations of the outlet and service equipment.</li>
<li>Responsible for the commercial follow-up of the project by exploring new opportunities and establish contact with existing customers to improve the cafeteria food safety, service quality and hygiene.</li>
<li>Assist line manager in the execution of administrative function such as reporting, quality assurance and department meetings.</li>
<li>Coordinate with all concerned departments for smooth operations.</li>
<li>Evaluate the standard of HACCP and take the corrective action.</li>
<li>Ensure that every individual staff meet grooming standards at workplace with clean shaved/trimmed hair and beard.</li>
</ul><p><b>Be part of an extraordinary story</b>:</p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p>
<p><b>Together, everything is possible.</b></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>Qualifications and Experience:
</b></p><p>University Qualification with 2 years relevant experience OR High School Qualification with 3 years relevant experience</p>
<p><b>Job Specific Skills:</b></p>
<p><b>Essential:
</b></p><ul><li>Previous experience in Hotel/Restaurant as a Senior Supervisor</li>
<li>Good spoken and written English</li>
<li>Ability to work under high pressure</li>
<li>Strong leadership/managerial skills</li>
<li>Computer literate and POS knowledge</li>
</ul><p><b>About Qatar Airways Group</b>:</p>
<p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=2600009E</div></div></div></div></div></div></div></div><div></div>

Dining Services Duty Supervisor | Qatar Aircraft Catering Company | Qatar Airways Group

IHG Hotels & Resorts

<div><p>About Us</p><p>
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.</p><p>
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><p>
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><p>
Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach &amp; Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.</p><p>
Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><p>
</p><p>Your Day to Day</p><p>
As an Outlet Supervisor, you will support the overall outlet operations to deliver and maintain guest satisfaction and business results. Your responsibilities will include but not limited to promoting and ensuring guest satisfaction in your F&amp;B venue of responsibility, supervise the operations efficiently in accordance to the established F&amp;B concept and hotel standards, ensuring that all operating standards are adhered to in order to achieve the highest level of service and maximize profitability and assigning responsibilities to team members and periodically checking their performance.</p><p>
Additionally, you will be expected to:</p><ul><li>
Supervise the daily operation of the assigned Food &amp; Beverage outlet to ensure efficient and seamless service.</li><li>
Lead, coach, and motivate the team to consistently deliver exceptional guest experiences.</li><li>
Monitor service standards and ensure compliance with brand and hotel operating procedures.</li><li>
Support the Outlet Manager in scheduling, training, performance management, and team development.</li><li>
Handle guest feedback professionally and resolve concerns promptly to ensure guest satisfaction.</li><li>
Ensure cleanliness, hygiene, safety, and food handling standards are maintained at all times.</li><li>
Monitor stock levels, coordinate requisitions, and minimize waste through effective inventory control.</li><li>
Drive upselling initiatives and support the achievement of revenue and guest satisfaction targets.</li><li>
Conduct pre-shift briefings and communicate daily operational priorities with the team.</li><li><p>
Foster a positive, collaborative, and inclusive working environment.</p><p>
</p></li></ul><p>What We Need From You</p><p>
Ideally, you'll have some or all of the following competencies and experience we're looking for:</p><ul><li>
Similar experience in a luxury hotel and/or resort</li><li>
Excellent communication skills</li><li>
Strong interpersonal skills and excellent command of written and spoken English</li><li>
Additional language is an added advantage</li><li>
Strong organizational skills</li><li>
Ability to work in a fast-paced environment</li><li>
Ability to multitask</li></ul><p>
</p><p>What We Offer</p><p>
We&rsquo;ll reward all your hard work with competitive salary and benefits.</p><p>
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><p>
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Outlet Supervisor

Chedi Hospitality

<div>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or degree in Hospitality Management, Food &amp; Beverage Management, or a related field is preferred.
  </li>
  <li>
   Minimum of 2 years of experience as an Assistant Restaurant Manager or in a supervisory role within a luxury hotel or high-quality restaurant.
  </li>
  <li>
   Previous experience in banquet operations is required.
  </li>
  <li>
   Strong knowledge of Food &amp; Beverage operations, restaurant service standards, banquet operations, menu offerings, and beverage service.
  </li>
  <li>
   Strong leadership, communication, organizational, and problem-solving skills.
  </li>
  <li>
   Good understanding of revenue generation, upselling, cost control, inventory management, and operational efficiency.
  </li>
  <li>
   Excellent guest relations skills with the ability to handle guest concerns professionally and effectively.
  </li>
  <li>
   Proficiency in Point-of-Sale systems and relevant restaurant reservation and hotel systems is preferred.
  </li>
  <li>
   Fluency in English is required; additional language skills are an advantage.
  </li>
  <li>
   Flexibility to work shifts, weekends, public holidays, and extended hours based on operational requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Areas of Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operations
  </li>
  <li>
   Assist the Restaurant Manager in overseeing the daily operations of the restaurant and ensuring efficient service delivery.
  </li>
  <li>
   Support the implementation and consistent delivery of the outlet concept, hotel standards, and departmental procedures.
  </li>
  <li>
   Maintain an active presence on the floor during service periods to oversee operations, engage with guests, and support the team.
  </li>
  <li>
   Ensure all service sequences, operating procedures, restaurant pathways, and brand standards are consistently followed.
  </li>
  <li>
   Conduct engaging and informative pre-shift briefings covering reservations, guest preferences, menu updates, promotions, service priorities, and sales targets.
  </li>
  <li>
   Assign duties and responsibilities to team members and monitor performance throughout the shift.
  </li>
  <li>
   Ensure the outlet is adequately staffed according to business levels and operational requirements.
  </li>
  <li>
   Maintain comprehensive knowledge of all food and beverage offerings to support recommendations, upselling, and effective team guidance.
  </li>
  <li>
   Coordinate closely with the Culinary team and other hotel departments to ensure seamless service delivery.
  </li>
  <li>
   Support banquet operations, including event preparation, setup, service execution, and coordination, as required.
  </li>
  <li>
   Review banquet event requirements and ensure the team is fully briefed on event details, service standards, and guest expectations.
  </li>
  <li>
   Oversee outlet opening and closing procedures, including cash handling and end-of-day reconciliation.
  </li>
  <li>
   Ensure all operational checklists are completed accurately and within the required timelines.
  </li>
  <li>
   Monitor the proper use, handling, and maintenance of operating equipment, furniture, fixtures, and supplies.
  </li>
  <li>
   Report and follow up on maintenance concerns, operational issues, and potential service risks.
  </li>
  <li>
   Guest Service
  </li>
  <li>
   Ensure all Chedians consistently deliver exceptional, personalized, and anticipatory service in line with the hotel's standards.
  </li>
  <li>
   Engage with guests to understand their needs, preferences, and feedback.
  </li>
  <li>
   Ensure guest preferences, special requests, and celebrations are communicated to the relevant teams to support personalized service.
  </li>
  <li>
   Handle guest feedback, concerns, and complaints promptly and professionally, ensuring appropriate follow-up and satisfactory resolution.
  </li>
  <li>
   Support the Restaurant Manager in monitoring guest satisfaction and implementing service improvement initiatives.
  </li>
  <li>
   Maintain positive and professional relationships with guests, colleagues, and business partners.
  </li>
  <li>
   Financial &amp; Administrative
  </li>
  <li>
   Support the achievement of the outlet's revenue, profitability, and financial objectives.
  </li>
  <li>
   Monitor daily revenue, sales performance, average spend, sales mix, and business levels.
  </li>
  <li>
   Encourage and support effective upselling and revenue-generating initiatives.
  </li>
  <li>
   Assist in controlling operating expenses, payroll costs, inventory, wastage, and the use of equipment and supplies.
  </li>
  <li>
   Participate in regular inventory and stock checks in accordance with hotel procedures.
  </li>
  <li>
   Ensure all cash handling, discounts, voids, corrections, and settlements comply with established policies and procedures.
  </li>
  <li>
   Assist with the preparation of duty rosters, operational reports, training records, incident reports, and other required documentation.
  </li>
  <li>
   Maintain accurate operational records and ensure all departmental documentation is completed and submitted on time.
  </li>
  <li>
   Leadership &amp; Team Development
  </li>
  <li>
   Support the Restaurant Manager in leading, motivating, and developing the outlet team.
  </li>
  <li>
   Lead by example and promote a positive, professional, and performance-driven working environment.
  </li>
  <li>
   Provide regular coaching, guidance, and constructive feedback to team members.
  </li>
  <li>
   Identify training needs and conduct on-the-job training to improve service skills, product knowledge, sales techniques, and operational performance.
  </li>
  <li>
   Support the onboarding and development of new Chedians.
  </li>
  <li>
   Monitor team performance, attendance, punctuality, grooming, and compliance with hotel standards.
  </li>
  <li>
   Promote teamwork, accountability, effective communication, and continuous improvement.
  </li>
  <li>
   Support GHM's values and contribute positively to employee engagement and the hotel's service culture.
  </li>
  <li>
   Policies, Health &amp; Safety
  </li>
  <li>
   Comply with all hotel policies, departmental procedures, and applicable legal requirements.
  </li>
  <li>
   Maintain the highest standards of food hygiene, sanitation, workplace safety, and personal grooming.
  </li>
  <li>
   Ensure all Chedians comply with food safety, fire, health, safety, security, and emergency procedures.
  </li>
  <li>
   Report and follow up on health, safety, security, and operational concerns promptly.
  </li>
  <li>
   Attend departmental meetings, briefings, and training sessions as required.
  </li>
  <li>
   Carry out any other reasonable duties assigned by the Restaurant Manager, Food &amp; Beverage Manager, or Hotel Management.
  </li>
 </ul>
</div>


Assistant Restaurant Manager

Frasers Hospitality

<div>
 <strong>
  Role: Assistant Sales Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Salary: Competitive Salary &amp; Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  Location: Location: Fraser Suites &ndash; Doha
  <br/>
  <br/>
 </strong>
 Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world&rsquo;s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
 <br/>
 <br/>
 <strong>
  What you&rsquo;ll be doing as an Assistant Sales Manager:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor local market competition and industry trends, making actionable suggestions for hotel improvement.
  </li>
  <li>
   Immediately relay all customer complaints and comments regarding hotel services to the Director of Sales &amp; Marketing.
  </li>
  <li>
   Stay fully informed about major corporate clients, VIP guests, hotel promotions, and current room rates.
  </li>
  <li>
   Achieve and exceed revenue goals within assigned market segments.
  </li>
  <li>
   Proactively sell the hotel through telemarketing and face-to-face sales calls to secure new accounts and contacts.
  </li>
  <li>
   Deliver presentations to travel agents and keep them updated on recent hotel changes.
  </li>
  <li>
   Maintain comprehensive knowledge of all hotel activities, services, outlet hours, and menus, as well as city and regional events.
  </li>
  <li>
   Organise and conduct familiarization tours of the hotel for potential clients and partners.
  </li>
  <li>
   Negotiate contracts with clients, ensuring all necessary paperwork is completed before business is placed.
  </li>
  <li>
   Respond to customer requests within 24 hours, resolving problems and complaints promptly and professionally.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor of Science in Administration or Hotel Management degree is beneficial.
  </li>
  <li>
   Tertiary qualifications relevant to Marketing or Sales would be an advantage.
  </li>
  <li>
   Previous experience within a hotel sales environment in an internationally recognised hotel chain at managerial level within the GCC market.
  </li>
  <li>
   Current/previous responsibility for key accounts and new business generation in premium markets.
  </li>
  <li>
   Demonstrated ability to manage own and others&rsquo; tasks through to conclusion.
  </li>
  <li>
   Ability to lead presentations, conduct effective negotiations and close deals.
  </li>
  <li>
   High proficiency in English language oral and written skills
  </li>
  <li>
   Ability to speak Arabic would be preferred
  </li>
  <li>
   Highly organized, able to coordinate the efforts of others and manage multiple assignments and projects.
  </li>
  <li>
   Knowledge of hotel PMS (HIS, Opera) and other industry related software programs would be advantageous.
  </li>
  <li>
   Effective problem-solving skills.
  </li>
  <li>
   Adaptable to and plans for the demands of a 24x7 hotel environment.
  </li>
  <li>
   Ability to work to deadlines and maintain composure at all times.
  </li>
  <li>
   Competent Word, Excel, PowerPoint and software packages.
  </li>
 </ul>
</div>


Assistant Sales Manager

Mandarin Oriental

<div>
 Trainee &ndash; Pastry
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Based at Mandarin Oriental, Doha within the Culinary Department in Doha, the Trainee &ndash; Pastry is responsible for learning and supporting basic kitchen tasks under close supervision within the pastry kitchen. The role supports pastry production, banquets, amenities, gelato kitchen, QAQAW kitchen, buffet, and outlet dessert operations by ensuring that desserts, cakes, pastries, plated desserts, amenities, buffet items, gelato products, and specialty sweets are prepared and delivered in accordance with established recipes, quality standards, and food safety requirements. Working under the guidance of senior chefs, the position contributes to developing core culinary skills, professional discipline, and understanding of hotel kitchen standards. The Trainee &ndash; Pastry is expected to maintain high standards of hygiene, organization, teamwork, and flexibility while supporting operational requirements according to business needs.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Assist with basic preparation tasks for desserts, cakes, pastries, plated desserts, amenities, buffet items, gelato products, and specialty sweets under the close supervision of senior chefs.
  </li>
  <li>
   Support daily mise en place by washing, peeling, portioning, organizing, and preparing ingredients as instructed.
  </li>
  <li>
   Observe and learn correct handling of kitchen tools, equipment, ingredients, and basic production methods.
  </li>
  <li>
   Maintain cleanliness and organization of assigned work areas in accordance with hotel hygiene standards.
  </li>
  <li>
   Follow food safety, personal hygiene, and grooming requirements at all times.
  </li>
  <li>
   Assist with receiving, labeling, storing, and rotating ingredients under supervision.
  </li>
  <li>
   Support production, banquets, amenities, gelato kitchen, QAQAW kitchen, and outlet dessert operations according to business needs when required by business needs.
  </li>
  <li>
   Attend briefings, trainings, and practical learning sessions to build technical and operational knowledge.
  </li>
  <li>
   Communicate respectfully with colleagues and follow instructions from supervisors.
  </li>
  <li>
   Demonstrate punctuality, positive attitude, and willingness to learn Mandarin Oriental standards.
   <br/>
   <br/>
  </li>
 </ul>
 Job Specifications
 <br/>
 <br/>
 Education &amp; Experience
 <br/>
 <br/>
 <ul>
  <li>
   Suitable for candidates who are passionate about hospitality and culinary arts and wish to develop their skills in a professional luxury hotel environment.
  </li>
  <li>
   Previous culinary or hospitality experience is an advantage but not essential.
  </li>
  <li>
   High School qualification or equivalent preferred.
  </li>
  <li>
   Basic food hygiene certification is an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Basic interest in culinary operations and willingness to learn professional kitchen standards.
  </li>
  <li>
   Ability to follow instructions carefully and complete assigned tasks with supervision.
  </li>
  <li>
   Understanding of basic hygiene, grooming, and safe food handling practices.
  </li>
  <li>
   Positive attitude, punctuality, and readiness to support the team during service periods.
  </li>
  <li>
   Ability to work in a fast-paced environment while building confidence and technical knowledge.
  </li>
  <li>
   Good verbal communication skills in English; additional languages are an advantage.
  </li>
  <li>
   Physically able to stand for long periods and support basic kitchen tasks.
  </li>
  <li>
   Flexible to work different shifts, weekends, and public holidays as required.
  </li>
 </ul>
</div>


Culinary Trainee - Pastry

Minor Hotels

<div>
 <strong>
  Job Location:
  <br/>
  <br/>
 </strong>
 Banana Island Resort Doha By Anantara
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 <br/>
 <br/>
 <strong>
  Key Responsabilities
  <br/>
  <br/>
 </strong>
 <strong>
  Transfers &amp; Boat Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Every evening check the schedule for transfers and excursions for the following day. Be familiar with the details regarding the trips including number of guests, their names and any special requirements.
  </li>
  <li>
   Prepare boat set up, according the requirements of the trip and the operating procedures. Always make sure there are sufficient cold towels, beverages and sea sick bands required for each trip. Additionally, during rainy season, make sure that there are enough raincoats and towels available on board.
  </li>
  <li>
   Go through the check list and make sure that everything on the check lis are followed
  </li>
  <li>
   Ensure that if you or the crew member miss a meal while on a trip, coordinate with Launch Section Manager or coordinator, and ensure that the food is prepared for them from the resort or get the meal from the place that you are going. Make sure that the cost of that meal must be the price set by the management unless authorise by Launch Section Manger.
  </li>
  <li>
   Ensure that the boat is clean, set-up and waiting on the guest jetty, 30 minutes prior to each trip, with the crew members. All team members must following the Resort grooming and uniform standards.
  </li>
  <li>
   Make sure all trips are as comfortable as possible for all guests, whilst ensuring their safety and catering to their needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Boat Maintenance &amp; Safety
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Always follow the maritime law, rules and regulations as set forth by the Ministry of Transport &amp; Communication of the Republic of Maldives.
  </li>
  <li>
   Ensure that the Sea Worthy certificate is on board, and ensure all its requirements are followed.
  </li>
  <li>
   Carry on your person your Captain&rsquo;s License during all trips.
  </li>
  <li>
   Clean the boat and equipment. Ensure that the boat is in good working condition at all times and report any maintenance issues immediately. Follow up maintenance issues with Launch Section Manager or Coordinator until it is resolved.
  </li>
  <li>
   Carry out all the maintenance work of the boat or its engine with engineering department delegates and update Launch Section Manager or Coordinator until it is resolve.
  </li>
  <li>
   Maintain and at times, build anchor points and nautical navigation lights.
  </li>
  <li>
   Always be responsible and take precautionary measures to avoid any risky incidents. For example, ensure there are no petrol leakages that life jackets are available, that fire extinguishers are in working condition etc.
  </li>
  <li>
   In cases of inclement weather, ascertain whether trips can be made and advise Launch Section Manager or Coordinator accordingly.
  </li>
  <li>
   Carry onboard the Boat Mobile phone at all times when you are on duty. Ensure that it is fully charged before each trip. Ensure that on board radio set is in working condition.
  </li>
  <li>
   At all times keep in mind guest and crew safety first, and drive the boats accordingly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communication
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate between Airport Hosts and the Resort Operators to co-ordinate arrival and departure times, and any other guest issues and requests faced during the trip.
  </li>
  <li>
   Communicate regularly and as required any issues with boats or guests to the Launch Section Manager or Coordinator.
  </li>
  <li>
   Inform to Launch Section Manager or Supervisor if any items onboard including and not limited to beverages, seasick bands, seasick bags, and resort fact sheets/brochures need to be replaced.
  </li>
  <li>
   Handle guest queries in a timely and efficient manner and provide any information sought by the guest.
  </li>
  <li>
   Resolve guest issues to the guest&rsquo;s satisfaction within your level of authority. Write incident reports regarding any incidents during the trip.
  </li>
  <li>
   Get feedback from guests during the trips and inform the department to ensure proper follow up and actions are taken place.
  </li>
  <li>
   Report any crew disciplinary issues to Launch Section Manager or Coordinator.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Team &amp; Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Attend training programs as designated by the resort.
  </li>
  <li>
   Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to acquire new skills or knowledge in order to improve your personal performance, and ultimately the guest service.
  </li>
  <li>
   Maintain a high level of team spirit by developing excellent relationships with the team and colleagues from other departments, and support them in the pursuit of departmental and resort goals.
  </li>
  <li>
   Always have a positive attitude and take initiative to resolve issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be familiar with the Transport Department, Front Office and Resort Standard Operating Procedures and ensure that they are followed.
  </li>
  <li>
   Contribute ideas and suggestions to enhance the procedures in the Resort.
  </li>
  <li>
   Actively promote the services and facilities to guests and other stakeholders of the Resort.
  </li>
  <li>
   Keep updated on changes to other areas of resort product and share such information with your team and department on an ongoing basis.
  </li>
  <li>
   Maintain excellent grooming and hygiene and ensure all grooming standards are met in relation to personal grooming and uniform presentation.
  </li>
  <li>
   Comply with Resort Safety &amp; Environment policies, initiatives and legislation.
  </li>
  <li>
   Abide by all Work Place Health, Safety and Hygiene regulations at all times.
  </li>
  <li>
   Abide by the guidelines set out in the Employee Handbook.
  </li>
  <li>
   Carry out any other duties as directed by the department or the Resort General Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualifications
 <br/>
 <br/>
 With solid experience as Patrol Boat Skipper
 <br/>
 <br/>
 <ul>
  <li>
   With Oil Carrier Certification
  </li>
  <li>
   With 2 to 5 years of experience in the same field
  </li>
  <li>
   With good English communication skills
  </li>
  <li>
   With good technical skills
  </li>
  <li>
   With pleasing personality
  </li>
  <li>
   Ability to handle pressure at work
  </li>
  <li>
   Ability to multi-task
   <br/>
   <br/>
  </li>
 </ul>
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Patrol Boat Skipper

Anantara Hotels & Resorts

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