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outlet manager

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.
Key Responsibilities:<ul><li>
Operations Management:<ul><li>
Manage day-to-day outlet operations, including opening/closing procedures.</li><li>
Monitor inventory levels and ensure timely replenishment.</li></ul></li><li>
Team Leadership:<ul><li>
Supervise and train staff to deliver excellent customer service.</li><li>
Create staff schedules and manage performance evaluations.</li></ul></li><li>
Customer Service:<ul><li>
Address customer concerns promptly and professionally.</li><li>
Maintain a welcoming environment to enhance the customer experience.</li></ul></li><li>
Sales and Revenue:<ul><li>
Drive sales to meet or exceed targets.</li><li>
Implement promotions and upsell products/services.</li></ul></li><li>
Compliance and Reporting:<ul><li>
Ensure adherence to safety, hygiene, and company policies.</li><li>
Prepare daily/weekly reports on sales, expenses, and staff performance.</li></ul></li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in business, hospitality, or related field (preferred).</li><li>
2-5 years of experience in hospitality managerial role.</li><li>
Strong leadership, communication, and organizational skills.</li></ul></div>

Outlet Manager

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment. 
Qualifications<ul><li> 
College diploma in Hotel Management or related field</li><li>Previous experience in Food &amp; Beverage/Restaurant operation</li><li>Passion for leadership and teamwork</li><li>Eye for detail to achieve operational excellence</li><li>Excellent guest service skills</li></ul></div>

Assistant Outlet Manager

Mandarin Oriental Hotel Group

<div>Assistant In Room Dining Manager
Mandarin Oriental, Doha is looking for a Assistant In Room Dining Manager 
to join our Food &amp; Beverage team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
About the job
Based at Mandarin Oriental, Doha within the Food &amp; Beverage Department in Doha, the Assistant In Room Dining Manager will support the In Room Dining Manager in all related operational, administrative and financial aspects of In Room Dining including potential catering events in guest rooms, suites and apartments as well as the placement of rooms amenities and managing of minibar pantries in coordination with the Front Office and Housekeeping Team. The Assistant In Room Dining Manager reports to the In Room Dining Manager.
As Assistant In Room Dining Manager, you will be responsible for the following duties:<ul>
<li>
Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence.</li>
<li>
Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.</li>
<li>
Create and maintain a great synergy between In Room Dining and all other F&amp;B outlets as well as the related Rooms Division departments.</li>
<li>
Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team.</li>
<li>
Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays.</li>
</ul>
As Assistant In Room Dining Manager, we expect from you:<ul><li>
Experience as Assistant In Room Dining Manager in a high volume in room dining with highest levels of service is preferred.</li></ul><ul><li>
Degree or Higher National Diploma in Hospitality/Hotel/Business Management.</li></ul><ul><li>
Knowledge of In Room Dining service procedures and standards.</li></ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>
A competitive salary and benefits packages</li>
</ul><ul>
<li>Transportation and Housing provided</li>
<li>
Relocation and Vacation Tickets</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Assistant Outlet Manager - In Room Dining

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 30 September 2025
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Qatar - Doha
 
 
 
 
 Description
 
 
 
 To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 All rules &amp; regulations are strictly adhered within the hotel including hotel&rsquo;s policy on fire and safety as well as hygiene regulations including HACCP.
 </li>
 <li>
 The sales are driven to the outlet&rsquo;s full potential and that budget is adhered to.
 </li>
 <li>
 A High quality of product and service is maintained in the outlet.
 </li>
 <li>
 The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
 </li>
 <li>
 The growth of internal talent within the outlet is supported.
 </li>
 <li>
 The employee is ready to take over the outlet in the Hotel or in other Kempinski property.
 
 
 </li>
 </ul>
 
 About Manager
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Assistant Restaurant Manager

VOLUME CAFE

Position Title: Operations Manager &ndash; Food &amp; Beverage Department: Operations Location: Doha, QatarJob SummaryThe Operations Manager is responsible for overseeing the day-to-day operations of the company&rsquo;s Food &amp; Beverage outlets, ensuring consistent delivery of high-quality service, operational efficiency, and profitability. This role involves managing outlet performance, coordinating with support departments, implementing operational strategies, and maintaining brand standards across all locations. The Operations Manager plays a critical role in achieving business objectives, improving customer satisfaction, and ensuring compliance with company policies and industry regulations.Key ResponsibilitiesOperational Oversight<ul><li>Oversee and manage daily operations across all F&amp;B outlets.</li><li>Ensure adherence to Standard Operating Procedures (SOPs) and brand guidelines.</li><li>Monitor outlet performance, including sales, service quality, hygiene, and safety standards.</li><li>Conduct regular site visits to ensure operational consistency and compliance.</li></ul>Performance &amp; Profitability<ul><li>Monitor key performance indicators (KPIs) for sales, labor, inventory, and operational costs.</li><li>Implement cost-control measures to maximize profitability without compromising quality.</li><li>Identify and resolve operational challenges promptly.</li></ul>Team Management &amp; Development<ul><li>Lead, train, and mentor outlet managers and their teams.</li><li>Conduct regular performance reviews and provide feedback to improve productivity.</li><li>Foster a positive, professional, and customer-focused work culture.</li></ul>Customer Experience<ul><li>Ensure all outlets deliver exceptional customer service and maintain high satisfaction levels.</li><li>Handle escalated customer complaints and resolve issues effectively.</li><li>Implement initiatives to enhance guest experience and encourage repeat business.</li></ul>Coordination &amp; Communication<ul><li>Act as a link between outlet teams and senior management.</li><li>Collaborate with the purchasing, finance, marketing, and HR departments to support operational needs.</li><li>Assist in planning and executing promotional activities to boost sales.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with local laws, health and safety regulations, and company policies.</li><li>Maintain hygiene and sanitation standards in line with F&amp;B industry best practices.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 5&ndash;7 years of experience in F&amp;B operations management, preferably overseeing multiple outlets.</li><li>Strong leadership, organizational, and decision-making skills.</li><li>Proven ability to manage budgets, control costs, and improve profitability.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Proficiency in MS Office and POS management systems.</li><li>Strong understanding of F&amp;B industry trends, service standards, and operational best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of fine dining experience do you have?</li><li>Notice period</li><li>Current and expected salary</li></ul>

Operations Manager- Fine Dining & Cafes

Job Title: Area Manager &ndash; Food &amp; BeverageDepartment: Operations Reports To: Operations ManagerJob Summary:We are seeking a highly experienced and dynamic Area Manager to oversee the operations of multiple F&amp;B outlets. The ideal candidate will bring 7&ndash;10 years of proven experience in the Food &amp; Beverage sector, with a strong background in multi-outlet management, team leadership, and operational excellence. This role requires a results-driven professional with a passion for delivering exceptional customer experiences while ensuring profitability and compliance with company standards.Key Responsibilities:<ul><li>Manage and oversee the daily operations of multiple outlets to ensure consistency, efficiency, and excellence in service.</li><li>Drive revenue growth, monitor budgets, and implement cost control measures to maximize profitability.</li><li>Lead, mentor, and develop outlet managers and their teams, fostering a culture of accountability and high performance.</li><li>Ensure strict compliance with hygiene, food safety, and health &amp; safety regulations.</li><li>Conduct regular site visits to evaluate operations, service quality, and adherence to brand standards.</li><li>Analyze business performance, market trends, and customer feedback to recommend strategies for improvement.</li><li>Support marketing initiatives, promotions, and new product launches across outlets.</li><li>Act as the primary communication bridge between senior management and outlet teams.</li><li>Handle escalated customer issues and resolve operational challenges effectively.</li></ul>Requirements:<ul><li>10&ndash;15 years of progressive experience in the Food &amp; Beverage industry, with a strong track record in multi-outlet or area management.</li><li>In-depth knowledge of F&amp;B operations, business management, and customer service excellence.</li><li>Strong leadership, people management, and team-building skills.</li><li>Excellent financial acumen with experience in budgeting, forecasting, and cost control.</li><li>Strong problem-solving, organizational, and decision-making abilities.</li><li>Flexibility to travel frequently between outlets and work extended hours as required.</li><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (preferred).</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of FNB experience do you have?</li><li>are you available to join immediately or any notice period?</li><li>current and expected salary</li></ul>

Area Manager- Food and Beverage

Job Title: CashierDepartmen: Front of House Reports To: Outlet Supervisor / Restaurant ManagerJob Summary:The Cashier is responsible for handling customer transactions accurately and efficiently while ensuring a smooth payment process in the outlet. A cashier is expected to manage POS operations, maintain cash handling standards, assist with reporting, and provide excellent customer service while supporting overall front-of-house operations.Key Responsibilities:Transaction &amp; Cash Handling<ul><li>Operate POS systems accurately for customer billing and payments.</li><li>Handle cash, credit cards, vouchers, and digital payments with accuracy.</li><li>Ensure proper cash float management, balancing, and daily reconciliation.</li><li>Issue receipts, refunds, or change as required.</li></ul>Customer Service<ul><li>Greet and assist customers in a professional and friendly manner.</li><li>Resolve billing or transaction-related queries efficiently.</li><li>Coordinate with servers and F&amp;B staff to ensure smooth order processing.</li></ul>Reporting &amp; Compliance<ul><li>Prepare daily sales reports and submit to the supervisor/manager.</li><li>Maintain accurate records of transactions, discounts, and voids.</li><li>Follow company policies regarding cash security and reporting discrepancies.</li></ul>Operations Support<ul><li>Assist in monitoring stock of cash desk materials (receipts, rolls, etc.).</li><li>Support with basic administrative duties for the outlet.</li><li>Ensure workstation cleanliness and compliance with hygiene and safety standards.</li></ul>Requirements:<ul><li>Diploma in Hospitality / Business Administration or related field preferred.</li><li>Minimum 2&ndash;3 years of cashiering experience in a restaurant, caf&eacute;, or F&amp;B outlet.</li><li>Strong knowledge of POS systems and payment methods.</li><li>Basic accounting and reconciliation skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a fast-paced environment with accuracy.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>are you available to join immediately</li><li>current salary</li></ul>

Cafe/ Restaurant Cashier

Explore 632+ Outlet manager in Doha this September. Find roles across top companies and apply now to boost your career.