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Pantheon Ventures

<div><div>Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for an innovative approach to investing in secondaries, co-investments, and primary fund investments, as well as capital formation across commingled funds, evergreen vehicles and customized solutions. Our specialist investment capabilities span multiple strategies across private equity, infrastructure and real assets, and private credit. Through our collaborative and committed culture, we find new ways to solve complex problems together and deliver innovative investment opportunities across private markets. Pantheon currently manages approximately $82.3 billion in AUM across all its strategies, serving more than 750 institutional and 638 private wealth clients worldwide

For further details please visit www.pantheon.com</div><div>
Purpose of Position

The Administration &amp; Facilities, Americas team offers essential administrative support to Pantheon professionals and manages office operations for staff in New York, San Francisco, Toronto, and Chicago. The team also brings specialized expertise to ad hoc projects and, in some cases, assumes long-term responsibilities in areas such as Investor Relations, Compliance, Tax, and Human Resources. As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office. You will provide essential administrative support to various teams, manage schedules, and contribute to a collaborative and efficient work environment.

Key Responsibilities
<ul>
<li>Provide high-level administrative support Partners and Managing Directors as well as general administrative team support for applicable teams.</li>
<li>Manage complex Microsoft Outlook calendars including scheduling, rescheduling, prioritizing time sensitive requests, and coordinating across multiple stakeholders.</li>
<li>Arrange domestic and international travel, including hotels, ground transportation, itineraries, and last-minute adjustments.</li>
<li>Process and reconcile expense reports in accordance with firm policies and deadlines (Concur).</li>
<li>Serve as part of the reception rotation, greeting visitors, managing inbound calls, and maintaining a professional front-office environment.</li>
<li>Support in-office meeting logistics, including conference scheduling, catering, AV coordination and materials preparation.</li>
<li>Maintain organized filing systems, shared drives with strong attention to detail.</li>
<li>Provide general administrative support across the firm as required ensuring smooth day-to-day operations.</li>
<li>Participate in special projects and contribute to team initiatives as required</li>
<li>Support office management by maintaining kitchen supplies, managing the dishwasher, and ensuring a clean workspace.</li>
<li>This job description provides a general overview of the position; however, additional responsibilities may be assigned as necessary</li>
<li>This role requires an average of 4 days in the office each week</li>
<li>No Personal Assistant responsibilities</li>
</ul>
Knowledge and Experience Required
<ul>
<li>Proficient in Microsoft Outlook, Excel, Word, Docusign and Adobe Acrobat Professional</li>
<li>The individual must be extremely organized, detail-oriented, energetic, dedicated to professional excellence</li>
<li>Exceptional communication skills (oral and written)</li>
<li>Adaptability and composure in a fast-paced, high-expectation, financial services environment.</li>
<li>Ability to establish and meet deadlines, work under pressure and handle multiple priorities</li>
<li>Professional judgment and discretion in handling with confidential and sensitive information</li>
<li>Problem solving capability with the initiative to identify issues and implement practical solutions</li>
<li>Minimum 5 years&rsquo; experience in a comparable administrative role required.</li>
</ul>
Expected base salary range: $115,000-$125.000

Actual base salary is determined by a range of factors including individual experience, skills and qualifications.

In addition to the above salary, Pantheon offers a generous employee benefits package and successful candidates are eligible to receive a discretionary bonus</div><div>
This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job-related duties as reasonably requested by your manager.

Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.</div></div>

Administrative Assistant

FirstService Residential

<div>Description 
 
Job Overview: 
 
The Resident Relations Specialist - Overnights supports the General Manager (&ldquo;GM&rdquo;) and/or the Resident Relations Supervisor/Resident Relations Lead by providing exceptional, responsive service to every resident or guest they encounter. The RRS is the interface who executes a variety of concierge/social/resident functions enhancing the resident experience at their property or community. While all on-site positions promote and exude warm and helpful service, the RRS position specifically focuses on &ldquo;Five-Star&rdquo; service excellence. The RRS is tasked with understanding residents expressed and unexpressed preferences and executing a full-service hospitality platform under the direction of the GM. The RRS is customer focused with excellent interpersonal communication and organizational skills and has a &ldquo;can do&rdquo; attitude. He/she must understand and adopt all community management tools (communications mediums, Buildinglink, Access Control, Security etc.) daily to enhance the lifestyle of every resident. 
 
In addition, the RRS supports and executes administrative tasks as directed by the Board of Directors and management. This position requires skilled representation (verbal, written, visual) at all times, with peak emphasis on delivering friendly, helpful and professional service to all residents, co-workers and management. 
 
Schedule: 40/hour a week; Thursday - Monday, 10:30PM - 7:00AM 
 
Compensation: $22 - 23/hr 
 
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client&rsquo;s property, the salary or wage will also be premised upon the client&rsquo;s directive. The base pay range is subject to change and may be modified in the future. 
 
Your Responsibilities:<ul><li>
Identifies and clarifies residents expressed and unexpressed needs, answers questions and gives direction and instructions in a professional helpful manner.</li><li>
Answers the telephone within two rings, using correct salutations, personal identification and telephone etiquette.</li><li>
Takes, records and relays messages accurately, completely and legibly.</li><li>
Documents all pertinent information in resident logbook(s) throughout their shift.</li><li>
Responsible for all package distribution (incoming and outgoing) for the property and insures all are logged into Buildinglink when received and signed for when picked up.</li><li>
Monitors all property access points (gates, garages, doors, elevators, pool) through the operation of Closed-Circuit Television where applicable. Reports all suspicious activity to proper authority to ensure continued resident safety.</li><li>
Complies with service expectations and company standards as well as policies and procedures.</li><li>
Accommodates Resident requests expediently and courteously within 24 hours of initial call. Follows up with person assigned to task and Resident to ensure completion of the request.</li><li>
Attends and participates in designated meetings or functions as required by the General Manager or the Board of Directors.</li><li>
Maintains a list of residents needing special assistance in case of an emergency and is an active member on the emergency response team.</li><li>
Informs all vendors of building rules and regulations.</li><li>
Assists with move-in questions new residents may have and redirects them should they need to refer to a different department.</li><li>
Assures all visitors are registered and authorized by homeowner to be on property.</li><li>
Assures all pets, vehicles, motorcycles and bicycles are properly registered and logged in Buildinglink.</li><li>
Ensures people sent downstairs to the valet parking garage have a valid parking ticket</li><li>
Maintains complete knowledge and complies with the HOA&rsquo;s policies and procedures.</li><li>
Maintains fresh organized workstations with necessary supplies throughout shift as well as administers the cleanliness of the building&rsquo;s entrance and lobby.</li><li>
Maintains current vendor information to accommodate all resident requests.</li><li>
Stays current on notices sent from the HOA to different floors in lobby being worked on to answer any questions should residents&rsquo; approach.</li><li>
Makes accurate timekeeping and payroll entries each day in accordance with company policy.</li><li>
Completes daily tasks and projects assigned by supervisor and Director of Operations including, but not limited to, newspaper delivery, package audit and daily task page completion.</li></ul> 
 
Skills &amp; Experience: 
<ul><li>
High school diploma or equivalency required. College level courses in business or hospitality preferred.</li><li>
Will possess past Resident Services, Customer Service and/or Hospitality experience.</li><li>
Is highly organized and detailed oriented with a &ldquo;can do&rdquo; team player attitude.</li><li>
Has excellent communication and customer service skills and is administratively strong.</li><li>
Is proficient in MS Office with the willingness and ability to learn company internal software.</li><li>
Is able to multitask while working at times under pressure and in a diverse environment.</li><li>
Must be passionate about providing our residents exemplary customer service at all times.</li><li>
Ensures uniform and personal appearance are clean and professional at all time while maintaining a pleasant demeanor.</li><li>
Demonstrates consistent effective written, verbal and listening communication skills.</li><li>
Demonstrates problem-solving abilities independently and responsibly.</li><li>
Has the ability to quickly adapt to change both in client needs and policies and procedures which have been implemented by management and the HOA Board of Directors.</li><li>
Able to work independently and as a team and prioritizes daily workload efficiently and professionally.</li><li>
Receptive to receiving constructive feedback regarding personal performance for professional development.</li><li>
Must work effectively with co-workers, residents and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions; keeps commitments and keeps others well informed of work progress, timetables and issues; address&rsquo; problems and issues constructively to find mutually acceptable and practical business solution; address&rsquo; others by name, title or other respectful identifier.</li><li>
Must be flexible in work schedule which may include AM/PM shifts, weekends and holidays.</li></ul> 
 
Physical Requirements and Working Environment: 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must be mobile enough to move about the facilities, including up and down stairs and recreational areas and navigate uneven surfaces.</li><li>
Must be able to lift up to 25 pounds.</li><li>
Must be able to sit and stand for extended periods of time.</li><li>
Must have finger dexterity for typing/using a keyboard.</li><li>
Must be able to actively talk and listen to clients, vendors, co-workers and supervisors.</li></ul> 
 
The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Overtime may be required from time-to-time, based on business needs and as approved by supervisor. Consistent and regular attendance required. 
 
What We Offer:<ul><li>
Medical, dental, and vision plans (full time and those working 30+ hours)</li><li>
Part time 20+ hours qualify for dental and vision</li><li>
401K match</li><li>
Time off including vacation, sick, and company paid holidays</li><li>
Pet insurance available</li><li>
Tuition reimbursement</li><li>
Legal services</li><li>
Free emotional wellbeing and daily life assistance support for all associates</li><li>
Domestic partner coverage</li><li>
Health savings account</li><li>
Flexible spending account</li></ul> 
 
About Us: 
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. 
 
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. 
 
Experience exceptional service with a fulfilling career in property management with FirstService Residential. 
 
To learn more about our company and culture, please visit www.fsresidential.com/california 
 
Disclaimer 
 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. 
 
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. 
 
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Resident Relations Specialist - FT Overnights

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Administrative Assistant

Resident Relations Specialist - FT Overnights