channel sales director Jobs in San Francisco

channel sales director

connect client sales representative Jobs in San Francisco

connect client sales representative

parts specialist

sales and service expert

SERVAL

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1><p>
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end &mdash; replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.<br>
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At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don&rsquo;t just respond to requests &mdash; they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.<br>
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Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we&rsquo;re building the universal AI operations layer &mdash; a system of agents that sits across business functions and runs the workflows that keep modern companies moving.<br>
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We&rsquo;re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
</p><p></p><h2 class="jobSectionHeader"><b>About the role:</b></h2><p>
Serval is hiring a Product Marketing Manager to own how Serval shows up in the market: how we position the product, how we equip sales to win, and how we translate a fast-moving roadmap into stories buyers care about. You'll sit at the center of product, sales, and marketing, and you'll be a founding voice on the PMM function as it scales.</p><p>
This is a builder role. You'll set the messaging foundation, run launches, and give the sales team the ammunition to close. If you want a defined playbook handed to you, this isn't the role. If you want to write the playbook, read on.</p><p></p><h2 class="jobSectionHeader"><b>
What You'll Do:</b></h2><ul><li><p>
Own positioning and messaging for Serval: the narrative, the value props, and the differentiation against legacy ITSM and other AI point solutions. Make it sharp, make it true, make it repeatable.</p></li><li><p>
Lead product launches from tiering to GTM plan to execution, coordinating product, sales, and demand gen so releases land with customers and not just in a changelog.</p></li><li><p>
Build the sales enablement layer: pitch decks, one-pagers, battle cards, demo narratives, objection handling, and competitive intel that reps actually use.</p></li><li><p>
Become the resident expert on our buyers [IT, security, and ops leaders] and their world: their pain, their alternatives, their buying process. Turn that into messaging that resonates.</p></li><li><p>
Drive competitive intelligence: track the landscape, build the battle cards, and arm the field to win head-to-head.</p></li><li><p>
Partner with demand gen and content on campaigns, webinars, and thought leadership that move pipeline, not just impressions.</p></li><li><p>
Support pricing and packaging work with market and win/loss insight.</p></li><li><p>
Create customer-facing proof: case studies, ROI narratives, and reference content that make the value undeniable.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What you'll need:</b></h2><ul><li><p>
5+ years in product marketing, ideally in B2B SaaS sold to technical buyers [IT, security, DevOps, or infrastructure].</p></li><li><p>
A track record of owning positioning and launches end to end, not just contributing slides to someone else's plan.</p></li><li><p>
Strong writing. You can take a complex, technical product and make it clear, credible, and compelling to a busy executive.</p></li><li><p>
Deep comfort partnering with sales. You've built enablement that reps chose to use because it helped them win.</p></li><li><p>
Analytical instincts: you ground messaging in research, win/loss, and data, and you can tell the difference between a story that sounds good and one that closes.</p></li><li><p>
Bias to action and comfort with ambiguity. You thrive when the category is undefined and the answer isn't in a template.</p></li><li><p>
Bonus: experience with ITSM, IT operations, identity/access, security, or AI/agent products.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What We Offer</b></h2><ul><li><p><b>
Impact</b>: Be a key player in shaping the success of our product and company.</p></li><li><p><b>
Growth</b>: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.</p></li><li><p><b>
Culture</b>: Join a culture that values innovation, ownership, accountability, and fun.</p></li></ul><p>
Compensation Range: $180K - $250K</p></div>

Senior Product Marketing Manager

Artificial Analysis

<p></p><div><p><b>Job Description &ndash; Member of Technical Staff</b></p><p><b>
Location: </b>San Francisco (preferred), Sydney, Melbourne, Brisbane</p><p><b>
About Artificial Analysis</b></p><p>
Artificial Analysis is the leading independent AI benchmarking company. We support labs, engineers and enterprises to understand AI capabilities and make critical decisions about their AI strategies. We are the go-to authority for understanding AI, from AI labs and enterprises to media, investors, and policymakers. Our benchmarks don&rsquo;t just measure the cutting edge of AI, they are actively shaping the frontier.</p><p>
Our benchmarks and analysis are trusted by hundreds of thousands of users and are the go-to reference for leading AI labs including OpenAI, Google, Meta, NVIDIA and Anthropic, and major publications including the Wall Street Journal, Bloomberg, the Financial Times and The Economist.</p><p>
We are a team of 40+, on track to double by end of year, backed by Nat Friedman (GitHub, Meta), Daniel Gross (SSI, Meta), Andrew Ng (Google Brain, DeepLearning.ai, Amazon), Adam D&rsquo;Angelo (Quora, Poe, OpenAI), Clem Delangue (Hugging Face) and other industry leaders.</p><p><b>
The Opportunity</b></p><p>
Our benchmarks and analysis are what the industry turns to when they need to understand AI capabilities, from AI labs and enterprises to media, investors, and policymakers. This role puts you at the forefront of the AI Frontier &ndash; you won&rsquo;t just observe the cutting edge of AI, your work will define what cutting edge means.</p><p>
We&rsquo;re hiring Members of Technical Staff to design the evaluations that set the standard for how AI is measured, produce analysis that shapes how companies and the broader industry understand AI, and work directly with the leading AI labs and enterprises who rely on our insights. You&rsquo;ll develop new benchmarking methodologies, manage relationships with some of the most important AI labs and enterprise customers in the world, and help drive the product direction of our platform. The bar for success is becoming a world expert in modern AI technologies.</p><p>
This is a unique combination of product, research, technical, and client-facing work, suited to highly driven technical generalists who thrive on breadth and ownership. Many of our strongest team members come from top-tier strategy consulting backgrounds, though we hire from a range of disciplines.</p><p>
You&rsquo;ll work directly with our founders and across the full team. The people who join now will have an outsized role in shaping both our products and the company itself. The coming wave of AI scaling is going to change the world in ways we don&rsquo;t yet understand - and we&rsquo;re offering a front row seat.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li><b>AI Benchmarking Product Development:</b> Structure, design and execute projects to evaluate AI systems and technologies, including developing new AI evaluation methodologies and datasets that advance our benchmarking capabilities</li><li><b>Strategic Analysis of AI:</b> Drive developing reports and data visualizations to communicate complex AI concepts to enterprises looking to shape their AI strategy</li><li><b>Partner with Leading AI Companies:</b> Collaborate with leading AI companies to support them in benchmarking their technologies, from agentic AI applications to models to hardware. This also requires identifying opportunities to enhance our leading AI benchmarking platform and working with our developers to make it happen</li><li><b>Become AI-Native:</b> Embrace an AI-native workflow, using cutting-edge AI tools to generate leverage in a fast-changing industry and maintain our competitive edge in AI benchmarking</li><li><b>Company Strategy:</b> We are a startup and are looking for the future leaders of Artificial Analysis. Team members will be expected to contribute to company strategy and should expect to drive large initiatives that will support us in being the leading AI benchmarking company</li></ul><p><b>
What We&rsquo;re Looking For</b></p><p>
You have an intense interest in AI, a genuine desire to become a world expert in the field, and strong analytical and coding skills to back it up.</p><p>
We hire MTS from three backgrounds. You should clearly fit one of these profiles:</p><p><b>
Strategy Consulting</b></p><p>
Backgrounds include: Management Consultant, Associate, Engagement Manager, Data Scientist, or similar roles at firms like McKinsey, BCG, Bain, or equivalent. Strong preference will be given to candidates with experience within a Data Analytics division such as QuantumBlack, AI by McKinsey, BCG X or equivalent.</p><p>
You know how to structure ambiguous problems, build analytical frameworks, and communicate findings to senior stakeholders. You&rsquo;re now looking to apply those skills to something deeply technical. The key differentiator: you have a genuine technical interest in AI and ability to code. You follow model releases, you have opinions on where the technology is heading, and you want to be closer to the subject matter than consulting allows.</p><p><b>
AI and Machine Learning</b></p><p>
Backgrounds include: ML Engineer, ML Researcher, AI Engineer, Forward Deployed Engineer, Technical PM, Solutions Engineer, Technical Pre-Sales, or similar roles at AI companies or AI-focused teams.</p><p>
You have hands-on experience with modern AI systems and understand how models work at a technical level. You&rsquo;re looking for a role with more breadth and industry exposure than a pure research, engineering, or PM position, where you can combine technical depth with client-facing work and strategic analysis.</p><p><b>
Technical Product Management</b></p><p>
Backgrounds include: Founding Engineer, Product Manager, Technical Co-founder, Head of Product, or generalist roles at early-stage AI companies.</p><p>
You&rsquo;ve built and shipped AI products in a fast-moving environment where you had to operate across research, engineering, product, and commercial work simultaneously. You understand both how AI systems work technically and how they get brought to market. You&rsquo;re looking for a role where that breadth is the job, not a side effect of being early at a small company.</p><p><b>
Across all three profiles, we require:</b></p><ul><li>3+ years of relevant professional experience</li><li>Strong analytical and critical thinking skills</li><li>Proficiency in Python and data analysis</li><li>Genuine, demonstrable interest and knowledge of Frontier AI. We want people who have informed opinions about where AI is heading, not just people who use AI tools</li></ul><p><b>
Why Artificial Analysis?</b></p><ul><li><b>Shape how AI gets built: </b>The leading AI labs track our benchmarks and use them to guide their development priorities. Your work will directly influence the direction of AI.</li><li><b>Become a world expert in AI</b>: You will evaluate every major model, across every major capability, as they are released. Very few roles offer this breadth of exposure to frontier AI.</li><li><b>Work with the most important players in AI</b>: You&rsquo;ll manage relationships with teams at the leading AI labs and major enterprises as a trusted, independent voice.</li><li><b>Join at a defining moment</b>: We&rsquo;re 40+ people, on track to double by end of year, backed by some of the most connected investors in AI. The people who join now will shape the product, the team, and the strategy as we scale.</li><li><b>Competitive compensation</b> including equity</li></ul><p>
1</p></div>

Member of Technical Staff

Highgate

<div>Compensation Type: Hourly Highgate Hotels:
<div>
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</div><div></div><div><br>
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</div><div></div><div><br>
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</div>
Location:
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Overview:
<div>
The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.</div>
Responsibilities:
<ul><li><div>Maintain a warm and friendly demeanor at all times.</div></li><li><div>
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.</div></li><li><div>
Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently.</div></li><li><div>
Prepare beverages and cocktails according to the hotel&rsquo;s mixing and presentation standards.</div></li><li><div>
Serve guests with all beverage requirements in a friendly, courteous and professional manner.</div></li><li><div>
Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel&rsquo;s standards.</div></li><li><div>
Follow all state liquor laws.</div></li><li><div>
Know hotel services and facilities.</div></li><li><div>
Abide by all hotel policies and safety rules.</div></li><li><div>
Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.</div></li><li><div>
Respond to guests&rsquo; problems, complaints and accidents.</div></li><li><div>
Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.</div></li><li><div>
Ensure that the bar and service areas are kept clean and tidy during service.</div></li><li><div>
Ensure overall guest satisfaction.</div></li></ul>
Qualifications:
<ul><li><div>High School diploma or equivalent and/or experience in hotel or a related field preferred.</div></li><li><div>
Flexible and long hours sometimes required.</div></li><li><div>
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</div></li><li><div>
Ability to stand during entire shift.</div></li><li><div>
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</div></li><li><div>
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</div></li><li><div>
Must be able to multitask and prioritize departmental functions to meet deadlines.</div></li><li><div>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</div></li><li><div>
Attend all hotel required meetings and trainings.</div></li><li><div>
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</div></li><li><div>
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.</div></li><li><div>
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</div></li><li><div>
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</div></li><li><div>
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</div></li><li><div>
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.</div></li><li><div>
Must be able to cross-train in other hotel related areas.</div></li><li><div>
Must be able to maintain confidentiality of information.</div></li><li><div>
Must be able to show initiative, including anticipating guest or operational needs.</div></li><li><div>
Perform other duties as requested by management.</div></li></ul></div><p></p>

Bartender

Hornblower Group

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
<br><br>
<b>Position Summary:</b><br>
The driver is directly responsible for using the TRAM efficiently and safely on Alcatraz Island. This includes friendly and professional service to visitors, proper maintenance of the TRAM, and expert driving to provide comfort and minimize hazards. The tram driver also manages the boarding lines and all crowd control responsibilities at the Alcatraz dock. Position for July - November.
<br><br>
<b>Duties and Responsibilities:</b><br>
<ul>
<li>Drive tram safely, according to driving guidelines outlined by NPS Standard Operating Procedures</li>
<li>Prepare SEAT for daily operations prior to beginning of the shift</li>
<li>Assure that all daily maintenance and safety checks are performed and logged, reporting all maintenance requirements to Supervisor, within specified time frame</li>
<li>Actively monitor and maintain a safe environment for visitors riding the tram and de -boarding</li>
<li>Maintain, within safety guidelines, SEAT arrival and departure schedules</li>
<li>Advise visitors, as necessary, of site safety</li>
<li>Strictly follow driving guidelines outlines in the National Park Service SOP</li>
<li>Manage the boarding and offloads of departures and arrivals; assure that boats depart in a timely manner</li>
<li>Complete all training courses deemed appropriate to SEAT Driver job</li>
<li>Be thoroughly familiar with NPS emergency procedures and respond should an emergency arise.</li>
<li>Monitor and maintain a safe environment for riders and visitors walking on roadways.</li>
<li>Other duties as assigned.</li>
</ul>
<b>Requirements & Qualifications:</b><br>
<ul>
<li>Must have a valid, state-issued Driver’s License</li>
<li>Must have clean driving record</li>
<li>Preemployment Background - must be cleared</li>
<li>Must have 2 years customer service experience</li>
<li>TWIC required</li>
<li>Must demonstrate good driving skills</li>
<li>Must have excellent verbal and written communication skills, including conflict resolution skills</li>
<li>Knowledge of another language in addition to English is preferred</li>
<li>This position conducts random drug screenings</li>
<li>Open schedule and ability to work any assigned schedule, including holidays and weekends</li>
<li>Ability to work a shift that may start as early at 8:20 am or end as late as 10:00 pm. Shifts are 8 hours.</li>
</ul>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
<br>#AlcatrazCityCruises
<br><br>
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
<br>EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Tram Driver

Observe.AI

<div><p>About Us</p>
<p>
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle&mdash;from handling customer conversations to supporting frontline teams and optimizing operations.</p>
<p>
Each AI Agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.</p>
<p>
Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.</p>
<p><b>
The Opportunity</b></p>
<p>
As Channel Sales Director at Observe.AI, you will play a pivotal role in driving our channel partner strategy and fostering strong relationships with the channel partner ecosystem. The ideal candidate will possess a proven track record of successful channel management, with a focus on building and nurturing partnerships to drive business growth. This role requires a results-oriented individual who can effectively collaborate with partners, internal teams, and executive leadership to achieve strategic goals.</p>
<p><b>
What you'll do:</b></p>
<ul>
<li>Develop and execute a comprehensive regional channel partner strategy in alignment with Observe.ai's overall business objectives</li>
<li>Cultivate and maintain strong relationships with existing channel partners, providing necessary support and resources to ensure their success in promoting Observe.ai solutions</li>
<li>Identify and onboard new channel partners, including Sub-Agents, and `Value-Added Resellers (VARs) to expand market reach and drive revenue growth</li>
<li>Collaborate cross-functionally with Sales, Marketing, Product, and Customer Experience teams to align channel efforts with the overall company strategy</li>
<li>Drive partner engagement through regular communication, training, and joint marketing initiatives</li>
<li>Conduct market analysis and identify emerging opportunities, competitive trends, and potential areas for channel expansion</li>
<li>Provide regular reporting and insights to the VP of Channels on channel performance, pipeline development, forecasting and partner feedback</li>
<li>Collaborate with partners to develop joint go-to-market plans, including sales enablement, lead generation, and customer success strategies</li>
<li>Represent Observe.ai at industry events, conferences, and partner meetings to enhance brand visibility and strengthen partner relationships</li>
</ul>
<p><b>Who you are:</b></p>
<ul>
<li>Minimum of 7 years of experience in channel management, preferably in the technology or software industry</li>
<li>Proven track record of exceeding channel sales targets and driving partner engagement</li>
<li>Strong understanding of the customer experience (CX) landscape and its importance in driving business outcomes</li>
<li>Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization</li>
<li>Strategic thinker with the ability to develop and execute on long-term channel strategies</li>
<li>Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously</li>
<li>Willingness to travel within the assigned region as needed</li>
</ul>
<p><b>Why You'll Love It Here</b></p>
<ul>
<li><b>Competitive compensation including equity: </b>Market-aligned base pay, performance incentives, and meaningful equity ownership</li>
<li><b>Excellent medical, dental, and vision insurance options:</b> Comprehensive medical, dental and vision benefits for employees and eligible dependents</li>
<li><b>Flexible Paid Time Off: </b>Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best.</li>
<li><b>Additional Time to Recharge: </b>10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work.</li>
<li><b>401(k) plan:</b> Long-term financial planning support with tax-advantaged retirement savings</li>
<li><b>Quarterly Lifestyle Spending Account:</b> Flexible quarterly stipend to support wellness, learning and professional development, and personal growth</li>
<li><b>Monthly Mobile + Internet Stipend</b>: Support for remote and hybrid work connectivity needs</li>
<li><b>Pre-tax Commuter Benefits:</b> Tax-efficient transit and commuting support for hybrid and in-office employees</li>
<li><b>Autonomy and Agency:</b> Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.</li>
</ul>
<p><b>Salary Range</b></p>
<p>
The targeted OTE for this full-time position is $265,000 to $280,000 with a 60/40 base to variable split. Base salary will range from $159,000 to $168,000 with a variable component of $106,000 to $112,000.Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.</p>
<p><b>
Our Commitment to Inclusion and Belonging</b></p>
<p><i>
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.</i></p>
<p><i>
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.</i></p>
<p><i>
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit</i><i> www.observe.ai</i><i>.</i></p>
<p><i>
#LI-REMOTE</i></p></div><p></p>

Channel Sales Director

Taischaves

<h3>About the role</h3><p>We are seeking a dedicated Customer Service Representative to join our dynamic team in San Francisco. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and resolving inquiries to enhance customer satisfaction. Your contributions will be vital in maintaining strong relationships with our clients and ensuring that their needs are met efficiently and effectively.</p><h3>Key responsibilities</h3><ul><li>Act as the first line of communication for customer inquiries via phone, email, and chat, ensuring timely and accurate responses.</li><li>Troubleshoot customer issues by listening attentively and asking relevant questions to identify the root cause of their concerns.</li><li>Process customer orders, returns, and exchanges, ensuring a seamless experience from start to finish.</li><li>Maintain detailed records of customer interactions and transactions in our database to facilitate follow-up and performance tracking.</li><li>Collaborate with various departments, such as sales and technical support, to provide comprehensive solutions to customer issues and enhance service delivery.</li><li>Continuously seek opportunities to improve processes and enhance the customer experience based on feedback and observations.</li></ul><h3>Requirements</h3><ul><li>Excellent verbal and written communication skills, with a keen ability to convey information clearly and effectively.</li><li>Proficient in using customer service software and tools, with a strong comfort level in navigating various digital platforms.</li><li>Strong problem-solving skills and the ability to think critically under pressure to resolve customer issues quickly and efficiently.</li><li>A customer-centric attitude, demonstrating patience, empathy, and a genuine desire to assist customers.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail and managing multiple tasks effectively.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in a customer service or support role, preferably within a similar industry.</li><li>Familiarity with CRM systems and practices to enhance customer relationship management.</li><li>Multilingual abilities, providing an edge in serving a diverse customer base.</li><li>Experience with conflict resolution techniques and managing difficult conversations with professionalism.</li><li>A passion for continuous learning and staying updated on industry trends and best practices in customer service.</li></ul><h3>Why join us</h3><p>Becoming part of our team means you will collaborate with talented professionals in an environment that values innovation and growth. You will have the opportunity to make a significant impact on the customer experience while developing your skills in a supportive atmosphere. We believe in empowering our employees and fostering a culture of inclusivity, where everyone’s contributions are recognized and valued. Join us in our mission to deliver exceptional service and create lasting relationships with our customers.</p>

Customer Service Representative

McCormick & Kuleto's Seafood & Steaks

<div><p><b>$22</b><b> Per Hour + TIPS</b></p><p><b>
Work a Little or WORK A LOT!!!</b></p><p><b>
Flexible Schedules!</b></p><p><b>
Opportunity for Advancement</b></p><p><b>
401k w/Co. Match - Paid Sick Leave</b></p><p><b>
Medical / Dental / Vision Coverages</b><i> Eligibility Rules Apply</i></p><p><b><br>
GREETER - McCormick &amp; Kuleto's Seafood &amp; Steaks:</b></p><p>
Primary Responsibilities: Must be able to smile, make guests smile, and provide a high level of hospitality to guests. Acknowledges guests and escorts them to seats. Manages special seating requests and seating flow consistent with availability. Informs customers of food server&rsquo;s name. Places menus, placemats, napkins and silverware on table. Retrieves high chairs and booster seats. Resets tables; checks for proper settings and presentations. Assists servers and bussers by getting food or beverage items. Observes general functioning of dining room; relays information to management and dining room personnel. Requests feedback from guests; makes appropriate accommodations.</p><p>
Knows soups and specials. Sweeps carpets with hand sweeper. Wipes windowsills, glass light fixtures. Cleans and sanitizes highchairs and boosters. Answers telephone. Cleans glass doors. Cleans and stocks dessert cases and cash register area. Maintains a clean and well-stocked service bar area <i>(where applicable)</i>. Assists with Food server duties on an as needed basis. Other duties as assigned by management.</p><p>
Secondary Responsibilities: Verifies accuracy of cash drawer at start of shift. Collects and processes guest checks, cash, and credit card payments through the cash register according to proper procedures. Ensures an accurate amount of all transactions, collections, and disbursements. Counts money and charge sales in cash drawer at end of shift. Reconciles receipts with total sales to verify accuracy of transactions. Coordinates &ldquo;to go&rdquo; orders; records orders with POS system; communicates orders to grill cooks. Verifies and packages orders. Processes sale and redemption of gift certificates. Greets exiting customers at cash register. Solicits feedback from customers and communicates comments to management. Memorizes menu items. Obtains information regarding specials and promotions.</p><p>
Requirements: Must be able to smile, make guests smile, and provide a high level of hospitality to guests. Acknowledges guests and escorts them to seats. Must be able to stand and walk for extended periods of time. Must be able to remain stationary for extended periods of time. Must be able to walk, bend, reach, and stoop on occasion. Must be able to lift up to 24 lbs. up to 20 times per day. Must be able to perform simple grasping, fine manipulation, pushing, and pulling with both hands. Must have good verbal communication skills. Must display a neat, clean, and attractive personal appearance. Must display a pleasant, outgoing, and energetic personality and project a positive attitude. Must be able to work both independently and as part of a team. Must successfully pass cashier test. Must possess basic math skills and have the ability to count and handle money quickly and accurately. Should have basic knowledge of cash register / POS system.</p><br>
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Brand: McCormick &amp; Kuleto's Seafood &amp; Steaks
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Address: 900 N Point St San Francisco, CA - 94109
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Property Description: 51013 McCormicks San Francisco
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Property Number: 51013</div>

Greeter - McCormick & Kuleto's Seafood & Steaks

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